Brainvire Infotech Inc

BACKGROUND

Introduce your business and what you do there.

I am the product manager for an educational company that belongs to the Ministry of Education in Saudi Arabia. We are creating digital solutions for the education field, especially for the Ministry of Education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

The product is an application that targets parents and provides them with information about private schools in the country, which allows them to pick a suitable school for their children.

SOLUTION

What was the scope of their involvement?

The frontend developers from the Brainvire team delivered the UI for the frontend pages of the application. It’s a mobile application for both iOS and Android.

What is the team composition?

Brainvire assigned us two frontend developers who we worked with directly. We sometimes worked with a supervisor, and he managed the agreement, the proposal, and other related tasks.

How did you come to work with Brainvire Infotech Inc?

I searched online for companies that could provide us with frontend development and who specialized in React. I found Brainvire and looked at their profile, and after comparing them with another company, I chose them because they were different.

How much have you invested with them?

We spent about $4,000 per month.

What is the status of this engagement?

They started at the beginning of June 2020 and the project was completed by the end of September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is in the Google Play Store. We received a minimum functionality issue from Apple, but we are working to resolve this issue.

After one of the developers had to leave due to unforeseen circumstances, Brainvire worked to resolve the issue very quickly, and they provided us with another developer.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire was amazing. We have our own project management tool which is Jira, and they sent us the timesheets weekly for both developers.

What did you find most impressive about them?

They provided us with unique developers. We needed time to find frontend developers who were interested in React, and they have those developers.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the country manager at Lee Mill Pvt. Ltd., a one-of-a-kind luxury business in India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

One of our challenges was having to work from home. We needed to understand how the business could continue. Our system was really outdated with a lot of manual work. We wanted to upgrade or get a better system. 

We looked around for a couple of options. We went to them with a few things in mind because we use a home shopping model, which means that clients don’t come to our store.

SOLUTION

What was the scope of their involvement?

We generally share videos with customers of what we have in our store, pack it up, and send it to them. If there are pieces going out from my system, I need to know who it’s going to, when it went, and when it is coming back.

Brainvire Infotech built a system that does that for me. I also needed one system to handle my stock, my sales, my CRM, and my inventory. The system we had didn’t support all these functionalities. 

I needed my information to be handy to where I could be anywhere in the world and should be able to access it. They used Odoo to build the system.

What is the team composition?

I had a main point of contact, and he had two developers from his team working with us.

How did you come to work with Brainvire Infotech?

The team that built our website are the ones who recommended Brainvire Infotech to us. When I did the first demo with them, I was intrigued by how easy the system was to use and how automated it was.

How much have you invested with them?

We spent $30,000–$40,000.

What is the status of this engagement?

We worked together from August–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech was able to deliver what I wanted. I can access my entire system and see my sales and my stock, and I don’t have to depend on anybody to send me that report. We’ve taken the entire project on and will be finishing it up in the next few months. 

We’re done with phase one of our business setup and should be live by early next week. Everybody will use it. It’s been an easy takeover. I did look at other ERPs that were offered in India but this one was by far the most international one and extremely user-friendly. 

I don’t see any issues in the upcoming future with this system. I feel very positive about it. I can’t imagine anyone will have any issues. I asked them if they could set up a user manual in terms of a video guide for the team and they happily agreed to it.

How did Brainvire Infotech perform from a project management standpoint?

The team was really on top of their deadlines. There was constant communication from their end. If they updated something, they told us what they did and wanted us to see it before they moved forward. They kept working at it until we were absolutely satisfied.

What did you find most impressive about them?

Brainvire Infotech was very professional in their approach. They were confident in the system they pitched to us. There was never a moment of doubt in which I felt unsure or that I was being tricked into having that system. They’re really good at selling their product and understanding our needs.

Are there any areas they could improve?

There’s room for growth for them in being more clear when they’re signing on with somebody in terms of what their scope of work is. For example, there was a certain part of the project that I had agreed upon in the beginning.

However, we were on two different pages about it. It was a very small thing compared to what they gave us. Brainvire Infotech should go into a little bit more detail about what the customer wants.

Do you have any advice for potential customers?

Be clear and honest about what you’re looking for. If you have a smaller budget or you want certain things, it’s best to be crystal clear. Have a meeting a couple of times before you sign on with them.

BACKGROUND

Please describe your company and your position there.

I'm founder of a retail company based in LA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We were looking for a solution which can satisfy our business needs. We have unique of doing business and there are multiple processes which is very customized for our business. We were looking for automation of the same via web based solution which can work across the enterprise and handle around 500+ people working daily basis.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

They were referred by one of my friend who is into similar business of mine.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to create a B2B portal but it is very much limited to our enterprise customer. We also wanted to then provide B2B2C facility to our customer, so they become technology enabled.

Also, we are having big inventory which we need to manage in our warehouse, but we do required very customized PIM solutions so it can include product management, promotion management, image storage, and many others. It was web solution for our B2B customers and additional mobile application for our internal users.

How many people from the vendor's team worked with you, and what were their positions?

We were dealing with Head of Department Mr. Saumil and then there were couple of other people under him. I have personally talked to the Saumil, QA people and design team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Inventory loss decreased by 40%, my B2B partners got information in seconds which previously was taking days so it is saving their time and ultimately increased in sales.

Describe their project management style, including communication tools and timelines.

They were good, I involved in the monthly demo meetings and then POC from our end was involved in daily or weekly calls.

What did you find most impressive or unique about this company?

Their understanding about our domain. We thought we would need to spoon feed a lot, but they did their homework very well.

Are there any areas for improvement or something they could have done differently?

I don’t see anything as of now.

BACKGROUND

Introduce your business and what you do there.

We manufacture steel dampers for the HVAC industry. I’m the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

Our company had quite a few issues on the production floor, including inventory management and accounting. We were growing and needed to automate quite a few things. We needed someone to design a system for us.

SOLUTION

What was the scope of their involvement?

The technical requirements were done by my IT consultant along with Brainvire. The platform was intended mainly for inventory management and accounting. Brainvire developed the complete package for us. They consulted us on the best way to build it, and we went with that. The platform was developed in Odoo.

What is the team composition?

My IT consultant was in constant touch with two people from Brainvire: a business analyst and a project manager.

How did you come to work with Brainvire Infotech Inc?

We were initially looking at developing it through the IT consultant we were using. We’re a three-year-old company, and we can’t afford a big in-house team. My consultant discussed all issues with Brainvire and reported to me. 

They were initially recommended by someone who’d worked with them on a few projects and had a good experience. Their pricing wasn’t bad, and they gave us the ability to work in installments. They showed us a few projects they’d done in the past, and we were confident to go ahead with Brainvire.

How much have you invested with them?

The total cost was $150,000–$200,000.

What is the status of this engagement?

We started working with Brainvire in December 2019 or January 2020, and the platform was implemented in June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our goal was to increase production efficiency. We’d had some issues ensuring material availability, and we always ended up ordering in a rush and paying more. Our efficiency has gone up by 40–50%, and inventory management is working well. We have sufficient raw materials on the floor now. We have 60–70 parts to manage, and we have no problems making them available to people in different departments. Implementing this software has eliminated a lot of our issues, and it was good value for money.

How did Brainvire Infotech Inc perform from a project management standpoint?

They kept regular communication with the people on my team, and they were courteous and happy to help. We asked them for multiple changes, and they were accommodating of those. I’d recommend Brainvire to anyone.

What did you find most impressive about them?

I can’t compare them to other providers, but the communication was good, and they met all of our requirements. As far as I’m concerned, that’s all that matters.

Are there any areas they could improve?

I would need to ask my IT consultant about that. In terms of my communication with Brainvire and the work they’ve done, I’m fully satisfied.

Do you have any advice for future clients of theirs?

If the client explains to them what the needs are, Brainvire will come back with suggestions. They have a lot of experience in the manufacturing industry.

BACKGROUND

Please describe your company and your position there.

I am the owner of a women’s apparel brand. I work with several retail outlets. We mostly create women’s casual and formal apparel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We approached Brainvire to build a custom ecommerce store for my brand. We also wanted this store to be connected to other online marketplaces.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

One of my friend recommended Brainvire, we trust him a lot because of all results we got because of him.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brainvire’s ecommerce development team conducted a thorough analysis of our brand and audience. They created a Magento 2 ecommerce store with functionalities like third-party integrations. The ecommerce store has a fully responsive design that can be used on different devices. It eases category management and supports multiple product images with detailed product descriptions.

The store can manage several promotional and holiday discounts and schemes. The promotions are based on consumer data and website metrics. Brainvire’s team built the Magento store with a complete order management function that allows us to track order status in terms of packaging, loading, and delivery in real-time with ERP integration.

My store was connected to marketplaces like eBay, Etsy, and Amazon. They also added multilingual features to cater to a global audience. Additionally, they gave us a one-step checkout process, easy navigation for conversions.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a dedicated account manager and project manager. The development and design team was assisted by the QA team to ensure the smooth functioning of the store.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The store looks faboulos and we hope to get a good start once we start the paid campaigns and marketing research.

Describe their project management style, including communication tools and timelines.

They have a dedicated approach to project management. The account and project managers oversaw the entire development and team management process responsibly. We were given updates about every project milestone. The team is available for support anytime we need them.

What did you find most impressive or unique about this company?

Brainvire’s team completed our project right on time without any problems throughout the journey. The management and development teams are efficient and hardworking. They didn’t work with us as an agency but as our partners. They take deadlines very seriously and never fail to deliver. We are very happy so far working with their team.

Are there any areas for improvement?

It would have been great to see some Native people managing the project, but again we're really happy to see everything achieved at a pretty good cost.

BACKGROUND

Please describe your company and your position there.

I am a co-founder at a apparel retail company. We have over 50 clients from different industry verticals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We wanted to scale-up the ecommerce sphere, We were looking for an Odoo-ERP integration to manage order and customer data in one place.

SOLUTION

How did you select Brainvire Infotech Inc and what were the deciding factors?

We found them through their Clutch profile and after a bit of online research, we decided to approach them. Their portfolio and clientele are very impressive and we were sure they could get the job done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brainvire’s experienced ecommerce developers and designers modified a Shopify store with multiple functions. They created a mobile-friendly store with a two-step checkout process, offering the best conversion rates. On the technical front, Brainvire’s Odoo customizations connect several channels like website, CRM, and ERP making data accessibility easy and reduces manual processing of information.

How many people from the vendor's team worked with you, and what were their positions?

We were given two project managers. One for supervising the development and the other for the design and launch. There was a QA team involved too, which was responsible for fixing bugs and glitches.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brainvire’s ecommerce development team has given us a well-designed and functional remedies. Since the launch in January 2020, our sales have doubled and we have seen a tremendous increase in online footfall.

Describe their project management style, including communication tools and timelines.

Brainvire’s approach toward projects is systematic and hassle-free. The teams work like a well-oiled machine, and not like siloed departments. They were in constant touch with us throughout the development process, giving us timely updates and meeting deadlines. We have thoroughly enjoyed working with them so far.

What did you find most impressive or unique about this company?

They were simply amazing and the communication was good.

Are there any areas for improvement?

I can’t think of any.

BACKGROUND

Introduce your business and what you do there.

We’re a private school that offers recovery and/or original credit to students to earn credit outside of their additional courses at school, so that they can either graduate on time or early. We also work with a rehab treatment center to help students keep up with their credits while they’re in our program. They sometimes graduate through us or go back home to finish there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We were moving our database. We wanted to keep our information updated and simplify our processes.

SOLUTION

What was the scope of their involvement?

Brainvire helped us program our Odoo database so that we’re now able to create assessments based on a student’s transcript. This is for our treatment center and adult-ed students whose class has already graduated, but they want to earn their adult high school diploma. We take their transcript, cross-reference it with what they’ve already earned and what’s required, and then determine what credits they need to earn through us to get that diploma. That was a difficult solution to come up with, but Brainvire was great at coming up with a plan.
We also contract with other schools, and we’re now able to create an invoice based off of the students we issued courses to or the number of students they sent to us. This has simplified invoicing, so we don’t have to go back-and-forth and cross-check everything.

Going into the partnership, we already knew what we were looking for. If we weren’t positive about how something would work or how to make it work, they were great at problem-solving. I’d let them know my idea for simplifying our processes, and they would come up with a great solution.

What is the team composition?

We’ve worked with five people, including a project manager and lead developer.

How did you come to work with Brainvire Infotech Inc?

We contacted Odoo, who then introduced us to Brainvire.

How much have you invested with them?

My company has spent about $60,000.

What is the status of this engagement?

We started in May 2020, and I believe our projected end is February 2021. We’re just starting phase two of the project. We have our phase one completed, and we’re working on finishing the rest of the testing for it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is great. They’re really quick at getting back to my colleague and me on any questions that we have or walking us step-by-step through processes that we don’t understand fully.

How did Brainvire Infotech Inc perform from a project management standpoint?

Our project manager is great; she’s helped a lot with any barrier issues we may have had. She’s also great about communicating terminology. She is very thorough on everything she does, from notes to understanding our processes. She’s been really great to work with.

We communicate through Skype, and we use Jira for feedback. 

What did you find most impressive about them?

Speaking from experiences with other programmers we’ve used to create a previous database, Brainvire was really quick to understand the process and what we wanted. They’re really proficient.

Are there any areas they could improve?

No, I don’t have anything on that end.

Any advice for potential customers?

Have the processes mapped out so that Brainvire can see the flow of what they’ll need and processes that they can simplify. We brought a lot of our manual work to the table, and they were able to let us know what they could simplify on our end to make it automatic. Know the ins and outs of what each staff member does, what they need, and what manual stuff they might be able to simplify.

BACKGROUND

Introduce your business and what you do there.

Healthy Planet is a supplements, beauty products, and organic foods provider. I’m the e-commerce manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We needed help enhancing our Magento site.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech is making enhancements to our Magento website, and they’re working on developing our app. They’re also providing SEO and Google Ads services. We’ll be starting another project with them, creating a Magento 2 site from scratch.  

We’re always making enhancements to the site, based on our business needs. We provide the job scopes to the team, and they come up with solutions for us.

What is the team composition?

We’ve worked with 15–20 people from their team on different aspects. We have different points of contact depending on the task, from app and web development to SEO.

How did you come to work with Brainvire Infotech?

They had a booth at the US Magento Imagine conference, and I had a conversation with them. We met them there again the following year, and we signed a contract.

How much have you invested with them?

We’ve spent $300,000–$500,000 so far.

What is the status of this engagement?

We started working with Brainvire around June 2016, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working on an existing site is more difficult than building one from scratch because the provider needs to figure out what the previous developers did. Brainvire Infotech did a good job with that. The work they’ve done has had a big impact on the growth of our business. They’re also cost-effective. We’ve saved a lot of money working with them.

How did Brainvire Infotech perform from a project management standpoint?

The team’s turnaround time is very fast. They’re very good in terms of project management. I send them job scopes by email. We also communicate through phone calls and WhatsApp. I mainly speak to their project manager.

What did you find most impressive about them?

We’ve been working with them for a long time now, and we’ve established a good relationship. Brainvire Infotech’s owner has come to our office a number of times, and we also get together at conferences. They stand out from other vendors through their relationship building and quality of work.

Are there any areas they could improve?

The challenge with overseas providers is that late noon for us is night time for them. If a major issue comes up, their developers may not react immediately. This is the only drawback I can think of.

Do you have any advice for future clients of theirs?

Be thorough with the job scope and define everything you need. The more detailed it is, the less back and forth there will be in conversations. It can be challenging to manage projects overseas, but the advantage is reduced cost. Brainvire Infotech is very good at delivering if the scope is laid out properly.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager at HODAGRI, an agricultural contracting company that owns veterinary hospitals for vets and animals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We had a project where we wanted to set up a web- and app-based platform for our customers to be able to place orders online or to book our services. 

We’re a very traditional company and most of the things were analog documented. The company’s operations weren’t prone to digitization, so we contacted Brainvire Infotech.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech educated us on how to introduce digitization into the functions and how different tools could be used and implemented in our company. They customized our WordPress platform to cater to not only the sale of tangible products, but also bookings of appointments. This part of the project was a little complicated, because we have two distinct hospitals with different models of operations, but they handled it well.

They had to integrate that to an application for iOS and Android — they developed the mobile apps too. The apps aren’t launched yet but they are in the go-live process and it should be done in a week or so.

What is the team composition?

My main point of contact is a project manager who’s been my contact throughout. He has a massive team that’s been on call with us for several meetings for presentations. 

I’ve also dealt with the person in charge of the app development and someone in charge of the WordPress development. I also have dealt with the person on the admin/finance side. Give or take, I’ve dealt with 7-8 people.

How did you come to work with Brainvire Infotech Inc?

The owner of the company had gotten good feedback about them. They had finalized the engagement with them before I got on board with the project.

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

We started working together in January 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech is very professional, and they always work within the timeline. They’re really good with their work. Their quality of customization is top-notch. We needed certain functions to be created on WordPress or on the application that was customized to our functions. They were top-notch with that too.

How did Brainvire Infotech Inc perform from a project management standpoint?

I have no complaints with regards to their project management. When it comes to timelines, they’ve been spot on. There was maybe once or twice it was 1-2 days over but never more than that. We use email to stay in touch.

What did you find most impressive about them?

I’ve worked with a  couple of developers in the past for different companies and projects. What sets Brainvire Infotech apart is since there’s only one point of contact, everything that we discuss is noted down well and they delegate it within their team. As a client, I only care about the end result and I get that end result with Brainvire Infotech.

Are there any areas they could improve?

They could incorporate a team management software like Basecamp or Trello. That would make things easier to manage. Using only email has made it kind of difficult for me if I needed to check on a particular point.

Do you have any advice for potential customers?

Give the concept to them and tell them exactly what you want. Give them multiple reference sites, and make sure all the features and functions are included in the scope of work because you don’t want to run through it multiple times.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Malt Society Arabia, a social club where we take care of the fine tastes of the people. We go for high-quality single malts, cigars, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We needed automation because we were expanding and becoming more of a formal club where we’d be collecting a joining fee from members.

There are several events, so the workflow was becoming difficult to manage and maintain using Excel sheets and Word documents. We needed a system and needed someone to develop it for us.

SOLUTION

What was the scope of their involvement?

We informed them about what activities we do, what activities we plan to do, what kind of workflows we use for the members, what our e-commerce shop is going to look like with our merchandise, what the mode of payment collection will be, and what events we do on a weekly basis. 

Brainvire Infotech then developed our CRM and our website. The platform allows people to come together to engage and be a part of our club. It was in beta testing for some time but now we’re fully on. They used Odoo, as well as AWS for hosting.

What is the team composition?

We worked with several teammates. Our points of contact included a lead teammate and two technical teammates.

How did you come to work with Brainvire Infotech?

Through some connections in the industry, I was aware that Brainvire Infotech was doing the type of work we needed, so I engaged them for the job.

How much have you invested with them?

We spent $30,000.

What is the status of this engagement?

We worked together from June–September 2020. We went live on the September 1, 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CRM and website have good ease of use.  We have more than 500 members, and we get good feedback from them. Everybody appreciates their work. There were 1–2 issues at the beginning which they managed well, so it’s running smoothly now.

How did Brainvire Infotech Inc perform from a project management standpoint?

Project management was good, and they stuck to the timeline. If needed, they would even work on Sundays in order to stick to the timelines. They told us it would take 75–100 days, and we were live in 90 days despite some delays on our side and the fact that some of our key members weren’t available.

What did you find most impressive about them?

They were agile in understanding the overall workflow. The team was also flexible, professional, and accommodating, and they met additional needs quickly. Everything was well documented.

Are there any areas they could improve?

Brainvire Infotech had good technical skills. They could’ve helped more with the business analytic skills or maybe the business people from the subject matter perspective.

Do you have any advice for potential customers?

I highly recommend them to any organization. Make your timelines and needs clear. If possible, document the workflows of what you’re looking for. It will shorten the time period for them to implement. We didn’t document that, but Brainvire Infotech was still quite helpful in terms of documenting those workflows on our behalf.