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Blad IT Solutions

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IT support for businesses in Albania

Blad IT Solutions provides professional IT support for small and mid-sized businesses in Tirana, Durres, and remotely across Albania.

We help offices keep workstations, networks, VoIP/PBX systems, backup, and servers running reliably. Our services include on-site and remote support, monthly managed IT packages (IT Care), workstation setup, backup and security, server/NAS solutions, and VoIP/PBX configuration (PBX setup and optimization; phone lines/numbers are provided by the telecom operator).

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    Freelancer
  • Year founded
    Founded 2017

Service Lines
IT Managed Services
40%
IT Strategy Consulting
25%
Cybersecurity
15%
Custom Software Development
10%
Web Development
10%
Select Focus Area
Application Platforms
Linux server
100%
CMS Focus
WordPress CMS
100%
Cybersecurity focus
Cybersecurity Consulting
50%
Application Security
30%
Identity & Access Management
20%
Cybersecurity Technologies
Okta
100%
Digital and IT Strategy Consulting Focus
IT Assessment
100%
Frameworks and CMS
Other frameworks and CMS
100%
IT Managed Services Focus
Help desk
25%
Telecom
20%
Hardware
15%
Network
15%
Security
10%
Disaster Recovery
5%
Managed Software Application & Solutions
5%
Website Maintenance
5%
Programming & Scripting
PHP
50%
JavaScript
25%
SQL
25%
Industries
Information technology
100%
Clients
Midmarket ($10M - $1B)
60%
Small Business (<$10M)
35%
Enterprise (>$1B)
5%

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Our Story

Blad IT Solutions is a freelance IT practice led by Bledar Jonuzaj in Tirana, Albania. I work hands-on with SMEs, managed IT support, VoIP/Asterisk telephony, workstation setup, and practical security. Clients talk directly to the person doing the work, clear updates, on-site help in Tirana & Durres, remote support nationwide. No layers, no handoffs, just reliable IT that keeps offices running.

Meet the Team

Bledar Jonuzaj

Bledar JonuzajFounder & IT Specialist

Freelance IT specialist based in Albania. I handle managed IT, VoIP/Asterisk, workstation setup, and practical cybersecurity for SMEs, with direct client communication and hands-on delivery.

What Sets Us Apart

Direct founder access

As a freelancer-led practice, you talk and work directly with me, no account managers or handoffs. Faster decisions and clearer ownership on every ticket.

On-site Tirana & Durres + remote Albania

I support offices in person across Tirana and Durres, and remotely nationwide, ideal for SMEs that need practical IT without a full internal team.

Practical VoIP & long-term IT care

From Asterisk call-center builds to monthly IT care packages, I focus on systems that stay stable for years, not one-off fixes that break next week.

Team Breakdown

Founder-led IT delivery (1)

Tools and Technology

TeamViewer
AnyDesk
Zoom
Google Meet
Google Workspace
Microsoft Outlook
GitHub
Cloudflare
Calendly
1Password
Notion

Commonly Asked Questions

I work directly with the client contact, email, WhatsApp/phone, and remote sessions (TeamViewer/AnyDesk) or on-site in Tirana and Durres. As a freelancer, you always deal with me: Clear scope Quick status updates No handoffs between layers.

Onboarding is lean and founder-led: short discovery call, inventory of devices/network/needs, agreed scope and response expectations, then setup of remote access and documentation. For support retainers I align access, contacts, and priorities so day-one work is clear.

I keep projects simple and transparent: define goals and deliverables up front, break work into clear steps, share progress as tasks complete, and confirm acceptance before closing. For ongoing IT care I track tickets and priorities myself so nothing gets lost.

Contact Blad IT Solutions

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