AI Cyber Experts (AICE) is a global cybersecurity distributor and co-managed services partner helping Managed Service Providers (MSPs) deliver enterprise-grade cybersecurity while improving operational efficiency, margins, and
Founded by IT and cybersecurity experts with more than 20 years of experience across multiple industries, AICE was built to solve the real challenges MSPs face today—tool sprawl, rising vendor costs, talent shortages, and increasing cybersecurity threats.
Unlike traditional vendors, AICE operates on a partner-first model. We work as an extension of the MSP team, not a competing provider. All services are fully white-labeled so MSPs maintain full ownership of their brand and client relationships.
The AICE ecosystem is designed around three core capabilities.
Unified Cybersecurity Platform
A single-pane-of-glass security platform that replaces multiple disconnected tools with one integrated system. It includes advanced threat detection and response, vulnerability scanning, dark web monitoring, cloud and email protection, and compliance-ready reporting. MSPs gain enterprise-level protection without the cost and complexity of managing multiple vendors.
Co-Managed Security & IT Services
AICE provides white-label operational support including 24/7 monitoring, incident response, NOC services, and helpdesk overflow. This allows MSPs to deliver enterprise-level coverage without hiring additional staff, often reducing operational costs by 30–60%.
AI Growth Enginefor MSPs
AICE also helps MSPs grow through AI-driven automation for lead generation, client engagement, and appointment scheduling. These tools help partners build predictable sales pipelines while reducing manual marketing and administrative work.
Today AI Cyber Experts supports MSP partners across North America, Europe, and APAC, helping them simplify operations, strengthen cybersecurity, and scale their businesses more efficiently.
Our philosophy is simple: we’re partners, not vendors.
"I highly recommend AI Cyber Experts LLC to any business looking for reliable IT and cybersecurity solutions."
Aug 13, 2024
Secretary, Envirotecture Design
Lisa S. Fowler
Other industries
Cambridge, Kansas
1-10 Employees
Online Review
AI Cyber Experts LLC provided IT managed services for a design company. The team was responsible for the client's cybersecurity SaaS measures, digital marketing, CRMs, and onboarding.
AI Cyber Experts LLC's work increased the client's system uptime, reduced security breaches by 75%, cut IT operational costs by 20%, and expanded their end client base by 30%. The team excelled in management by meeting deadlines, providing updates, and ensuring proactive, transparent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Secretary of Envirotecture Design
Describe what your company does in a single sentence.
We specialize in creating visually stunning designs and captivating art that bring brands to life. From logo design and brand identity to custom illustrations and digital artwork, our team of talented designers and artists crafts unique visual experiences tailored to your business needs. Whether you're looking to refresh your brand or create eye-catching marketing materials, we deliver creativity, innovation, and quality in every project.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AI Cyber Experts LLC to accomplish?
CRMs
Onboarding
SOLUTION
How did you find AI Cyber Experts LLC?
Online Search
Referral
Clutch Site
Why did you select AI Cyber Experts LLC over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from AI Cyber Experts LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AI Cyber Experts has been a game-changer for our business:
Their managed IT services are top-notch, ensuring our systems run smoothly 24/7.
The Cybersecurity as a Service (CSaaS) has provided us with peace of mind, knowing our data is protected by AI-driven security measures.
Their team is responsive, knowledgeable, and always ready to assist.
Their digital marketing services have significantly boosted our online presence.
I highly recommend AI Cyber Experts LLC to any business looking for reliable IT and cybersecurity solutions.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
To demonstrate progress or success for AI Cyber Experts, measurable outcomes could include:
Increased System Uptime: Managed IT services resulted in a 99.9% uptime for client systems.
Enhanced Security: Implementation of AI-driven cybersecurity measures reduced security breaches by 75%.
Client Growth: Expanded client base by 30% through effective digital marketing strategies.
Cost Savings: Clients experienced a 20% reduction in IT operational costs due to optimized infrastructure and cloud solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
AI Cyber Experts excel in project management, consistently delivering items on time and within scope.
Their proactive communication ensured that any evolving needs were addressed promptly, making the process smooth and responsive.
They provided regular updates, allowing for transparency and alignment throughout the project.
Their ability to adapt to client feedback and adjust deliverables accordingly demonstrated their commitment to client satisfaction and project success.
This combination of timely delivery and attentive service underscores their reliability and professionalism.
What was your primary form of communication with AI Cyber Experts LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive and unique aspects of AI Cyber Experts include:
AI-Driven Cybersecurity: Their use of AI for cybersecurity is a standout feature, providing advanced protection against threats and significantly reducing the risk of security breaches.
Comprehensive IT Services: They offer a full spectrum of IT services, ensuring that all technological needs—from system management to digital marketing—are met under one roof.
Proactive and Responsive Support: Their team's responsiveness and proactive communication enhance client satisfaction, making the project management experience smooth and efficient.
Impactful Digital Marketing: Their ability to boost online presence through effective digital marketing strategies shows a holistic approach to client success.
Are there any areas for improvement or something AI Cyber Experts LLC could have done differently?
While AI Cyber Experts LLC appears to offer a high level of service, there’s always room for improvement. Here are a few areas they might consider:
Enhanced Customization: Offering more tailored solutions specific to individual client needs could further differentiate their services from competitors.
Client Education: Providing more resources or training to help clients understand and maximize the benefits of their cybersecurity and IT solutions could enhance client satisfaction and engagement.
Feedback Loop: Implementing a more structured feedback mechanism to continuously gather and act on client input can help refine their services and address any emerging needs.
Service Scalability: Ensuring that their services can easily scale with the growth of their clients’ businesses might be beneficial, especially for rapidly expanding companies.
Pricing Transparency: Offering clearer and more flexible pricing options could help potential clients better understand the value proposition and make more informed decisions.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
Showing 1-1 of
1 Reviews
Our Story
AI Cyber Experts was founded by cybersecurity and IT professionals with over 20 years of experience helping MSPs overcome operational and security challenges. Our mission is to empower MSPs with enterprise-grade cybersecurity, simplified operations, and scalable growth. Guided by a partner-first philosophy, we work behind the scenes to strengthen MSP businesses while protecting their clients and reputation.
Locations (2)
555 South Mangum Street, Suite 100Durham, NC,
United States27701
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