Top Phone Support Services in Guadalajara
8 Companies
List of the Top Guadalajara Customer Service Phone Support Companies
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, MexicoServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
See All Locations (9)Guadalajara, Mexico
Av. De Las Americas 1254, 16th Floor
Guadalajara, Mexico 44610501 - 750
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$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (6)Guadalajara, Mexico
1586 Avenida de las Américas
Guadalajara, Mexico 44610501 - 750
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$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Services provided
25% Customer Service Outsourcing50% Call Center Services20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)San Pedro Tlaquepaque, Mexico
Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP.
San Pedro Tlaquepaque, Mexico 45601301 - 400
+1 267 530-6849
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$5,000+Undisclosed1,000 - 9,999Zapopan, Mexico
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Recruitment Process Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
40% Phone Support Services35% Order Processing & Taking15% Email Support Services +110% Chat Support ServicesIntugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (4)Zapopan, Mexico
97 Avenida Tizoc
Zapopan, Mexico 45050301 - 400
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Undisclosed< $25 / hr1,000 - 9,999Zapopan, Mexico
Services provided
40% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +215% Finance & Accounting Outsourcing (FAO)5% IT Staff AugmentationFocus Areas
50% Phone Support Services25% Order Processing & Taking15% Chat Support Services +110% Email Support ServicesFair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read moreSee All Locations (5)Zapopan, Mexico
Av. Ignacio L. Vallarta 6503-local E-49
Zapopan, Mexico 45010101 - 150
8885996516
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$250,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
20% Customer Service Outsourcing23% Business Consulting22% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
12% Phone Support Services38% Chat Support Services38% Email Support Services +112% Order Processing & TakingPeople and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49San Pedro Tlaquepaque, Mexico
Services provided
13% Customer Service Outsourcing50% Back Office Outsourcing37% Call Center ServicesFocus Areas
100% Phone Support ServicesBeliveo is a small San Pedro Tlaquepaque, Mexico-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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List of the Top 2 Guadalajara Customer Service Phone Support Companies
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Phone Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
25% Customer Service Outsourcing80% Phone Support Services75% Other -
$100,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$5,000+Undisclosed1,000 - 9,999Zapopan, Mexico
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
15% Customer Service Outsourcing40% Phone Support Services85% Other -
Undisclosed< $25 / hr1,000 - 9,999Zapopan, Mexico
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$250,000+< $25 / hr50 - 249Guadalajara, Mexico
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing12% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49San Pedro Tlaquepaque, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
13% Customer Service Outsourcing100% Phone Support Services87% Other
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