Top Help Desk Services in Iowa
21 Companies
List of the Top Iowa Outsourced Help Desk Services
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Corporate Technologies
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$1,000+$25 - $49 / hr50 - 249Cedar Falls, IAServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecurityFocus Areas
40% Help desk20% Network20% Security +210% Disaster Recovery10% HardwareSee all 12 projectsCorporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.
1 of 6 Help desk reviews are 5 stars4 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Corporate Technologies has received overwhelmingly positive feedback for its Help Desk services, with 90% of reviewers expressing satisfaction regarding responsiveness and expertise. Clients highlight strengths in timely resolution of IT issues, proactive monitoring, and effective communication. Key themes include their ability to enhance operational efficiency and provide strategic technology support, particularly suited for nonprofit and small business environments. Minor areas for improvement noted were related to security measures, but overall sentiment reflects a strong partnership and commitment to client goals.
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More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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See All Locations (18)Cedar Falls, IA
200 State St ste 202t
Cedar Falls, IA 506136 - 9
800-830-0112
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$1,000+Undisclosed250 - 999Waterloo, IA
Services provided
70% IT Managed Services20% IT Strategy Consulting5% Business Consulting +15% Other IT Consulting and SIFocus Areas
10% Help desk40% Security20% Managed Hosting Services +310% Disaster Recovery10% Hardware10% NetworkLocknet Managed IT is a midsize IT managed services company based in Onalaska, Wisconsin and Eden Prairie, Minnesota. The team focuses on IT managed services and IT strategy consulting.
Read moreSee All Locations (6)Waterloo, IA
129 Plaza Cir
Waterloo, IA 50701251 - 300
(608) 785-7983
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$1,000+$200 - $300 / hr250 - 999Cedar Rapids, IA
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
50% Help desk10% Hardware10% Security +510% Telecom5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% NetworkSee all 4 projectsMid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.
Reviews mention Understands their clients' needs
Mid-Atlantic Computer Solutions (MACS) has received positive feedback regarding their understanding of client needs. Clients highlighted MACS's proactive approach, noting their ability to anticipate issues and provide tailored solutions. One client mentioned the owner's personal outreach during the pandemic, showcasing their commitment to client welfare. Another client appreciated MACS's ability to explain technical processes in layman's terms, reinforcing their supportive and responsive nature. Overall, the sentiment reflects strong client satisfaction with MACS's attentiveness and partnership approach.-
IT Managed Services for Marketing Agency
4.5 Sep 1, 2020They’ve been great. They’re very responsive — especially our day-to-day program folks. They understand our business now and so can anticipate issues and problems. Every year, we have an annual sit-down to review our systems’ performance so we can make adjustments.
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Full Suite of Managed IT Services for PR Strategy Group
5.0 Aug 21, 2020They’ve always had an exceptional attitude. We can simply communicate our problems, and MACS will understand and address them. In that way, they defy the stereotype that IT people can be difficult to work with. They excel at explaining technical processes in layman’s terms so that non-IT people can understand.
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3 of 4 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Mid-Atlantic Computer Solutions provides managed IT services for an insurance agency. The team has helped the client transition their office, team members' computers, and processes from a previous Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Mid-Atlantic Computer Solutions' pricing and value for money. They note a significant reduction in costs compared to previous providers, with one client highlighting a new phone system that lowered expenses. Feedback emphasizes the team's proactive approach in suggesting cost-saving measures and addressing client needs promptly. Overall, clients appreciate the balance of quality service and affordability, indicating that the company's responsiveness and expertise justify their investment.Was this helpful?
See All Locations (43)Cedar Rapids, IA
1005 Blairs Ferry Road Northeast
Cedar Rapids, IA 524026 - 9
7032355800
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$1,000+Undisclosed1,000 - 9,999Des Moines, IA
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Des Moines, IA
666 Walnut Street, Suite 1600
Des Moines, IA 5030976 - 100
8554864057
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$1,000+$200 - $300 / hr10 - 49Buffalo, IA
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingFocus Areas
10% Help desk20% Governance & Compliance Assessments20% Other IT managed services +520% Security10% Disaster Recovery10% Managed Software Application & Solutions5% Network5% TelecomSee all 2 projectsWinsor Consulting Group, LLC is a managed IT services provider specializing in IT management and support. The company is praised for its high-quality customer service, flexible project management, and timely delivery, with 100% positive feedback highlighting their engagement at multiple levels to ensure client satisfaction.
1 of 1 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Aerospace Cable Manufacturer
5.0 — Winsor Consulting Group, LLC designed, configured, and installed a new network infrastructure in support of CMMC compliance goals. Read moreWas this helpful?
Industry Experience
Winsor Consulting Group, LLC has demonstrated expertise in the manufacturing industry, specifically with aerospace cable assemblies. Clients have praised their ability to install compliant network infrastructure efficiently, highlighting their timely project management and excellent customer service. The overall sentiment is positive, indicating strong value and a good cultural fit for companies in the manufacturing sector seeking IT solutions.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Winsor Consulting Group, LLC for providing good value for their cost, with one client noting that their pricing fit the budget while delivering high-quality service. The overall sentiment reflects satisfaction with the company's pricing structure and perceived value, as evidenced by the emphasis on their culture fit and high ratings compared to competitors.Was this helpful?
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UndisclosedUndisclosed10 - 49Urbandale, IA
Services provided
60% IT Managed Services20% Unified Communications Consulting & SI10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 1 projectsDymin Systems is a provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. According to reviews, 100% of clients appreciate their timely, specific, and helpful responses, with particular praise for their project management and communication skills. However, there is a suggestion for improvement in the management team's understanding of day-to-day operations.
1 of 1 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Support & Office365 Migration for Manufacturing Co
5.0 — Dymin Systems provides IT support and maintenance for an industrial product manufacturer and provider. They’ve implemented Office 365, and they manage the employee’s helpdesk. Read moreWas this helpful?
Industry Experience
Dymin Systems has demonstrated expertise primarily in the Logistics & Supply Chain industry, providing comprehensive IT support, including helpdesk and infrastructure management. Clients appreciate their timely, responsive service and effective project management. The overall sentiment is positive, highlighting their strong communication and support. Potential clients in logistics may find Dymin Systems particularly suited for ongoing IT needs, while those in other sectors should assess their specific requirements for a good match.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Dymin Systems' cost-effectiveness, noting a better monthly price compared to previous vendors. One client mentioned paying approximately $2,000 monthly for comprehensive IT support, highlighting the value they receive in terms of internal support and communication. Overall sentiment reflects a positive perception of value for money, although there is a suggestion for improvement in project management knowledge among higher-level staff.Was this helpful?
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UndisclosedUndisclosed50 - 249Marshalltown, IA
Services provided
40% IT Managed Services30% AR/VR Development20% Custom Software Development +110% Commercial DevelopmentFocus Areas
70% Help desk15% Disaster Recovery10% Network +15% SecurityIT managed services company Mechdyne Corporation is headquartered in Marshalltown, Iowa. They offer IT managed services and AR/VR development and were launched in 1996.
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UndisclosedUndisclosed250 - 999Dubuque, IA
Services provided
15% IT Managed Services25% Application Management & Support15% AI Development +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Customer Service OutsourcingFocus Areas
15% Help desk15% Disaster Recovery15% Managed Hosting Services +515% Security10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomEstablished in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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$5,000+$100 - $149 / hr2 - 9Des Moines, IA
Services provided
50% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +15% IT Strategy ConsultingFocus Areas
25% Help desk25% Security20% Disaster Recovery +215% Managed Hosting Services15% NetworkTier 3 Technology Solutions is a Des Moines, Iowa-based IT managed services company. They focus on IT managed services and Cybersecurity and were launched in 2007.
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$5,000+$150 - $199 / hr2 - 9Cedar Falls, IA
Services provided
90% IT Managed Services5% Cloud Consulting & SI5% IT Strategy ConsultingFocus Areas
10% Help desk25% Network20% Security +515% Managed Software Application & Solutions10% Disaster Recovery10% Hardware5% Managed Hosting Services5% TelecomRSPN is an IT managed services company. Founded in 2019, the agency is headquartered in Cedar Falls, Iowa. Their services include IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Ames, IA
Services provided
10% IT Managed Services10% Cloud Consulting & SI10% Custom Software Development +710% Cybersecurity10% E-Commerce Development10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Web Design10% Web DevelopmentFocus Areas
10% Help desk10% Hardware10% Managed Software Application & Solutions +1210% Software Evaluation10% Website Maintenance5% Cloud Server Migration5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Network5% Other IT managed services5% Security5% Software Expert Witness5% TelecomSaltech Systems is a small Ames, Iowa-based SEO agency. The team specializes in Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Des Moines, IA
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Security +415% Disaster Recovery10% Governance & Compliance Assessments10% Managed Hosting Services10% TelecomIT strategy consulting company Tech Alliance was founded in 2014. The team provides IT strategy consulting and cloud consulting & SI and is in Des Moines, Iowa.
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UndisclosedUndisclosed10 - 49West Des Moines, IA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
25% Help desk25% Disaster Recovery25% Network +125% Other IT managed servicesBased in Omaha, Nebraska and West Des Moines, Iowa, REDiTECH is a Cybersecurity and IT managed services company. They provide Cybersecurity and IT managed services.
Read moreSee All Locations (3)West Des Moines, IA
4401 Westown Parkway, Suite 2160
West Des Moines, IA 5026641 - 49
(515) 644-2410
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UndisclosedUndisclosed2 - 9Jesup, IA
Services provided
100% IT Managed ServicesFocus Areas
30% Help desk30% Disaster Recovery20% Hardware +120% Managed Hosting ServicesPremier Technology, an IT managed services company, is in Jesup, Iowa. They specialize in IT managed services.
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UndisclosedUndisclosed10 - 49West Des Moines, IA
Services provided
100% IT Managed ServicesFocus Areas
10% Help desk30% Disaster Recovery30% Network +220% Managed Software Application & Solutions10% Other IT managed servicesLenderclose is an IT managed services company. Their small team is based in West Des Moines, Iowa and offers IT managed services. The firm was launched in 2015.
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UndisclosedUndisclosed50 - 249Council Bluffs, IA
Services provided
70% IT Managed Services10% Cybersecurity5% IT Staff Augmentation +35% IT Strategy Consulting5% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% SecurityLocated in Sioux Falls, South Dakota and Aberdeen, South Dakota, Workplace By Direct is an IT managed services company. Their services include IT managed services and Cybersecurity.
Read moreSee All Locations (3)Council Bluffs, IA
1305 Lew Ross Road
Council Bluffs, IA 5150110 - 15
(605) 367-3767
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UndisclosedUndisclosed10 - 49Davenport, IA
Services provided
50% IT Managed Services50% Web DesignFocus Areas
50% Help desk50% NetworkIT managed services and web design agency Midland Technologies is located in Davenport, Iowa. Their services include IT managed services and Web Design.
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$1,000+$150 - $199 / hr50 - 249Ankeny, IA
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +25% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
25% Help desk20% Security10% Disaster Recovery +510% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% Other IT managed servicesValeo Networks Inc. Is an IT managed services company. Their team is in Rockledge, Florida and Camarillo, California and provides IT managed services and Cybersecurity.
Read moreSee All Locations (7)Ankeny, IA
1478 Northeast 69th Place
Ankeny, IA 500216 - 9
515-289-9090
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UndisclosedUndisclosed250 - 999Clear Lake, IA
Services provided
30% IT Managed Services30% Application Management & Support30% Application Testing +110% AI DevelopmentFocus Areas
20% Help desk30% Hardware30% Managed Software Application & Solutions +120% SecurityKingland Systems is an Application Management & Support company. Founded in 1992, their team provides Application Management & Support and IT managed services.
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UndisclosedUndisclosed50 - 249Clive, IA
Services provided
10% IT Managed Services40% Custom Software Development30% Cloud Consulting & SI +210% Low/No Code Development10% Web DesignFocus Areas
20% Help desk60% Managed Hosting Services20% Managed Software Application & SolutionsEstablished in 2017, Trility Consulting is a software development company. The midsize team offers Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Des Moines, IA
Services provided
70% IT Managed Services30% Unified Communications Consulting & SIFocus Areas
30% Help desk40% Hardware30% NetworkIT managed services company Grand Consulting was founded in 2008. The team provides IT managed services and unified communications consulting & SI.
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List of the Top 2 Iowa Outsourced Help Desk Services
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$1,000+$200 - $300 / hr10 - 49Buffalo, IA
Ability to deliver
23.3/40.016.4/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
UndisclosedUndisclosed10 - 49Urbandale, IA
Ability to deliver
23.3/40.016.2/20 Reviews0.6/10 Clients & Experience6.5/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
UndisclosedUndisclosed50 - 249Marshalltown, IA
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
40% IT Managed Services70% Help desk60% Other -
UndisclosedUndisclosed250 - 999Dubuque, IA
Ability to deliver
7.4/40.00/20 Reviews1.8/10 Clients & Experience5.6/10 Market PresenceService focus
15% IT Managed Services15% Help desk85% Other -
$5,000+$100 - $149 / hr2 - 9Des Moines, IA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% IT Managed Services25% Help desk50% Other -
$5,000+$150 - $199 / hr2 - 9Cedar Falls, IA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% IT Managed Services10% Help desk10% Other -
UndisclosedUndisclosed10 - 49Ames, IA
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
10% IT Managed Services10% Help desk90% Other -
UndisclosedUndisclosed10 - 49Des Moines, IA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% IT Managed Services15% Help desk75% Other -
UndisclosedUndisclosed10 - 49West Des Moines, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services25% Help desk50% Other -
UndisclosedUndisclosed2 - 9Jesup, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services30% Help desk -
UndisclosedUndisclosed10 - 49West Des Moines, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services10% Help desk -
UndisclosedUndisclosed50 - 249Council Bluffs, IA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$1,000+Undisclosed250 - 999Waterloo, IA
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
UndisclosedUndisclosed10 - 49Davenport, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Help desk50% Other -
$1,000+$150 - $199 / hr50 - 249Ankeny, IA
Ability to deliver
7.3/40.00/20 Reviews0/10 Clients & Experience7.3/10 Market PresenceService focus
50% IT Managed Services25% Help desk50% Other -
UndisclosedUndisclosed250 - 999Clear Lake, IA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% IT Managed Services20% Help desk70% Other -
UndisclosedUndisclosed50 - 249Clive, IA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other
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