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Home Help Desk Support United States Iowa

Top Help Desk Services in Iowa

Ratings Updated: October 11, 2024

All Companies Services Guide

18 Companies

2 Leaders 15 Contenders

Country: United States

State: Iowa

List of the Top Iowa Outsourced Help Desk Services

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Dymin Systems

5.0 1 review
- Undisclosed
- Undisclosed
- 10 - 49
- Urbandale, IA
Services provided
- 60% IT Managed Services
- 20% Unified Communications Consulting & SI
- 10% Cloud Consulting & SI +1
- 10% IT Strategy Consulting
Focus Areas
- 10% Help desk
- 10% Disaster Recovery
- 10% Governance & Compliance Assessments +7
- 10% Hardware
- 10% IT Budgeting
- 10% Managed Hosting Services
- 10% Managed Software Application & Solutions
- 10% Network
- 10% Security
- 10% Telecom
Help Desk Support reviews summary

Dymin Systems provides Managed IT Services, including IT management, IT support services, and helpdesk solutions. Reviews highlight their ability to consolidate IT infrastructure, implement Office 365, and offer daily support, with themes of timeliness, responsiveness, and effective communication. Clients appreciate their service's cost-effectiveness and overall efficiency, although there's a noted need for an improved knowledge base among senior management.

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See all 1 Reviews
- 4.0 out of 5.0 rating for cost
- 1 review mentions IT Managed Services
- Reviews mention "timely"
- Reviews mention "great project management"
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Winsor Consulting Group, LLC

5.0 2 reviews
- $1,000+
- $200 - $300 / hr
- 10 - 49
- Buffalo, IA
Services provided
- 50% IT Managed Services
- 25% Cybersecurity
- 25% IT Strategy Consulting
Focus Areas
- 10% Help desk
- 20% Governance & Compliance Assessments
- 20% Other IT managed services +5
- 20% Security
- 10% Disaster Recovery
- 10% Managed Software Application & Solutions
- 5% Network
- 5% Telecom
Help Desk Support reviews summary

Winsor Consulting Group, LLC provides Managed IT Services, IT Support Services, and IT Management. Reviews highlight their expertise in network infrastructure installation and IT support, emphasizing their timely delivery, professional project management, and excellent customer service. Clients appreciate their flexible approach and responsiveness, noting high satisfaction with the outcomes.

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See all 2 Reviews
- Reviews mention "timely"
- Reviews mention "professional"
- Reviews mention "flexible"
- Reviews mention "understands the needs of their clients"
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Mechdyne Corporation

Not yet reviewed
- Undisclosed
- Undisclosed
- 50 - 249
- Marshalltown, IA
Services provided
- 40% IT Managed Services
- 30% AR/VR Development
- 20% Custom Software Development +1
- 10% Commercial Development
Focus Areas
- 70% Help desk
- 15% Disaster Recovery
- 10% Network +1
- 5% Security
IT managed services company Mechdyne Corporation is headquartered in Marshalltown, Iowa. They offer IT managed services and AR/VR development and were launched in 1996.
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Humach

Not yet reviewed
- Undisclosed
- Undisclosed
- 250 - 999
- Dubuque, IA
Services provided
- 15% IT Managed Services
- 25% Application Management & Support
- 15% AI Development +4
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
Focus Areas
- 15% Help desk
- 15% Disaster Recovery
- 15% Managed Hosting Services +5
- 15% Security
- 10% Managed Software Application & Solutions
- 10% Network
- 10% Other IT managed services
- 10% Telecom
Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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Tier 3 Technology Solutions

Not yet reviewed
- $5,000+
- $100 - $149 / hr
- 2 - 9
- Des Moines, IA
Services provided
- 50% IT Managed Services
- 30% Cybersecurity
- 15% Cloud Consulting & SI +1
- 5% IT Strategy Consulting
Focus Areas
- 25% Help desk
- 25% Security
- 20% Disaster Recovery +2
- 15% Managed Hosting Services
- 15% Network
Tier 3 Technology Solutions is a Des Moines, Iowa-based IT managed services company. They focus on IT managed services and Cybersecurity and were launched in 2007.
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RSPN

Not yet reviewed
- $5,000+
- $150 - $199 / hr
- 2 - 9
- Cedar Falls, IA
Services provided
- 90% IT Managed Services
- 5% Cloud Consulting & SI
- 5% IT Strategy Consulting
Focus Areas
- 10% Help desk
- 25% Network
- 20% Security +5
- 15% Managed Software Application & Solutions
- 10% Disaster Recovery
- 10% Hardware
- 5% Managed Hosting Services
- 5% Telecom
RSPN is an IT managed services company. Founded in 2019, the agency is headquartered in Cedar Falls, Iowa. Their services include IT managed services and cloud consulting & SI.
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Saltech Systems

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- Ames, IA
Services provided
- 10% IT Managed Services
- 10% Cloud Consulting & SI
- 10% Custom Software Development +7
- 10% Cybersecurity
- 10% E-Commerce Development
- 10% IT Strategy Consulting
- 10% Mobile App Development
- 10% Search Engine Optimization
- 10% Web Design
- 10% Web Development
Focus Areas
- 10% Help desk
- 10% Hardware
- 10% Managed Software Application & Solutions +12
- 10% Software Evaluation
- 10% Website Maintenance
- 5% Cloud Server Migration
- 5% Disaster Recovery
- 5% Governance & Compliance Assessments
- 5% IT Budgeting
- 5% Managed Hosting Services
- 5% Network
- 5% Other IT managed services
- 5% Security
- 5% Software Expert Witness
- 5% Telecom
Saltech Systems is a small Ames, Iowa-based SEO agency. The team specializes in Search Engine Optimization and Web Design.
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Tech Alliance

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- Des Moines, IA
Services provided
- 25% IT Managed Services
- 25% Cloud Consulting & SI
- 25% Cybersecurity +1
- 25% IT Strategy Consulting
Focus Areas
- 15% Help desk
- 20% Network
- 20% Security +4
- 15% Disaster Recovery
- 10% Governance & Compliance Assessments
- 10% Managed Hosting Services
- 10% Telecom
IT strategy consulting company Tech Alliance was founded in 2014. The team provides IT strategy consulting and cloud consulting & SI and is in Des Moines, Iowa.
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REDiTECH

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- West Des Moines, IA
Services provided
- 50% IT Managed Services
- 50% Cybersecurity
Focus Areas
- 25% Help desk
- 25% Disaster Recovery
- 25% Network +1
- 25% Other IT managed services
Based in Omaha, Nebraska and West Des Moines, Iowa, REDiTECH is a Cybersecurity and IT managed services company. They provide Cybersecurity and IT managed services.
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Premier Technology

Not yet reviewed
- Undisclosed
- Undisclosed
- 2 - 9
- Jesup, IA
Services provided
- 100% IT Managed Services
Focus Areas
- 30% Help desk
- 30% Disaster Recovery
- 20% Hardware +1
- 20% Managed Hosting Services
Premier Technology, an IT managed services company, is in Jesup, Iowa. They specialize in IT managed services.
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Lenderclose

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- West Des Moines, IA
Services provided
- 100% IT Managed Services
Focus Areas
- 10% Help desk
- 30% Disaster Recovery
- 30% Network +2
- 20% Managed Software Application & Solutions
- 10% Other IT managed services
Lenderclose is an IT managed services company. Their small team is based in West Des Moines, Iowa and offers IT managed services. The firm was launched in 2015.
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Locknet Managed IT

Not yet reviewed
- $1,000+
- Undisclosed
- 250 - 999
- Waterloo, IA
Services provided
- 70% IT Managed Services
- 20% IT Strategy Consulting
- 5% Business Consulting +1
- 5% Other IT Consulting and SI
Focus Areas
- 10% Help desk
- 40% Security
- 20% Managed Hosting Services +3
- 10% Disaster Recovery
- 10% Hardware
- 10% Network
Locknet Managed IT, a midsize IT managed services company, is in Onalaska, Wisconsin and Eden Prairie, Minnesota. Their services include IT managed services and IT strategy consulting.
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Midland Technologies

Not yet reviewed
- Undisclosed
- Undisclosed
- 10 - 49
- Davenport, IA
Services provided
- 50% IT Managed Services
- 50% Web Design
Focus Areas
- 50% Help desk
- 50% Network
IT managed services and web design agency Midland Technologies is located in Davenport, Iowa. Their services include IT managed services and Web Design.
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Valeo Networks Inc.

Not yet reviewed
- $1,000+
- $150 - $199 / hr
- 50 - 249
- Ankeny, IA
Services provided
- 50% IT Managed Services
- 30% Cybersecurity
- 10% Cloud Consulting & SI +2
- 5% IT Staff Augmentation
- 5% IT Strategy Consulting
Focus Areas
- 25% Help desk
- 20% Security
- 10% Disaster Recovery +5
- 10% Hardware
- 10% Managed Hosting Services
- 10% Managed Software Application & Solutions
- 10% Network
- 5% Other IT managed services
Valeo Networks Inc. Is an IT managed services company. Founded in 2009, their team provides IT managed services and Cybersecurity.
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Kingland Systems

Not yet reviewed
- Undisclosed
- Undisclosed
- 250 - 999
- Clear Lake, IA
Services provided
- 30% IT Managed Services
- 30% Application Management & Support
- 30% Application Testing +1
- 10% AI Development
Focus Areas
- 20% Help desk
- 30% Hardware
- 30% Managed Software Application & Solutions +1
- 20% Security
Kingland Systems is an Application Management & Support company. Founded in 1992, their team provides Application Management & Support and IT managed services.
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Grand Consulting

Not yet reviewed
- Undisclosed
- Undisclosed
- 2 - 9
- Des Moines, IA
Services provided
- 70% IT Managed Services
- 30% Unified Communications Consulting & SI
Focus Areas
- 30% Help desk
- 40% Hardware
- 30% Network
IT managed services company Grand Consulting was founded in 2008. The team provides IT managed services and unified communications consulting & SI.
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Trility Consulting

Not yet reviewed
- Undisclosed
- Undisclosed
- 50 - 249
- Clive, IA
Services provided
- 10% IT Managed Services
- 60% Custom Software Development
- 30% Cloud Consulting & SI
Focus Areas
- 20% Help desk
- 60% Managed Hosting Services
- 20% Managed Software Application & Solutions
Based in Clive, Iowa, Trility Consulting is a midsize custom software development firm. The team provides Custom Software Development and cloud consulting & SI.
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Insight Global

Not yet reviewed
- $1,000+
- Undisclosed
- 1,000 - 9,999
- Des Moines, IA
Services provided
- 10% IT Managed Services
- 20% Staffing
- 10% AI Development +6
- 10% BI & Big Data Consulting & SI
- 10% Cloud Consulting & SI
- 10% Custom Software Development
- 10% Executive Search
- 10% Recruiting
- 10% Recruitment Process Outsourcing
Focus Areas
- 20% Help desk
- 20% Cloud Server Migration
- 20% Hardware +2
- 20% Managed Software Application & Solutions
- 20% Network
Insight Global is a Staffing company launched in 2001. The company specializes in Staffing and BI & big data consulting & SI.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Dymin Systems
2 Winsor Consulting Group, LLC

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Iowa Outsourced Help Desk Services

Dymin Systems
- Undisclosed
- Undisclosed
- 10 - 49
- Urbandale, IA
Ability to deliver

23.5/40.0
- 16.4 Reviews
- 0.6 Clients & Experience
- 6.5 Market Presence
Service focus
- 60% IT Managed Services
  - 10% Help desk
- 40% Other
View Profile Visit Website
Winsor Consulting Group, LLC
- $1,000+
- $200 - $300 / hr
- 10 - 49
- Buffalo, IA
Ability to deliver

21.8/40.0
- 16.6 Reviews
- 0 Clients & Experience
- 5.2 Market Presence
Service focus
- 50% IT Managed Services
  - 10% Help desk
- 50% Other
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Contenders Breakdown

Mechdyne Corporation
- Undisclosed
- Undisclosed
- 50 - 249
- Marshalltown, IA
Ability to deliver

5.8/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.8 Market Presence
Service focus
- 40% IT Managed Services
  - 70% Help desk
- 60% Other
View Profile Visit Website
Humach
- Undisclosed
- Undisclosed
- 250 - 999
- Dubuque, IA
Ability to deliver

7.4/40.0
- 0 Reviews
- 1.8 Clients & Experience
- 5.6 Market Presence
Service focus
- 15% IT Managed Services
  - 15% Help desk
- 85% Other
View Profile Visit Website
Tier 3 Technology Solutions
- $5,000+
- $100 - $149 / hr
- 2 - 9
- Des Moines, IA
Ability to deliver

4.6/40.0
- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 50% IT Managed Services
  - 25% Help desk
- 50% Other
View Profile Visit Website
RSPN
- $5,000+
- $150 - $199 / hr
- 2 - 9
- Cedar Falls, IA
Ability to deliver

4.6/40.0
- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 90% IT Managed Services
  - 10% Help desk
- 10% Other
View Profile Visit Website
Saltech Systems
- Undisclosed
- Undisclosed
- 10 - 49
- Ames, IA
Ability to deliver

7.2/40.0
- 0 Reviews
- 1.8 Clients & Experience
- 5.5 Market Presence
Service focus
- 10% IT Managed Services
  - 10% Help desk
- 90% Other
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Tech Alliance
- Undisclosed
- Undisclosed
- 10 - 49
- Des Moines, IA
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 25% IT Managed Services
  - 15% Help desk
- 75% Other
View Profile Visit Website
REDiTECH
- Undisclosed
- Undisclosed
- 10 - 49
- West Des Moines, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 50% IT Managed Services
  - 25% Help desk
- 50% Other
View Profile Visit Website
Premier Technology
- Undisclosed
- Undisclosed
- 2 - 9
- Jesup, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 100% IT Managed Services
  - 30% Help desk
View Profile Visit Website
Lenderclose
- Undisclosed
- Undisclosed
- 10 - 49
- West Des Moines, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 100% IT Managed Services
  - 10% Help desk
View Profile Visit Website
Locknet Managed IT
- $1,000+
- Undisclosed
- 250 - 999
- Waterloo, IA
Ability to deliver

5.9/40.0
- 0 Reviews
- 0.6 Clients & Experience
- 5.3 Market Presence
Service focus
- 70% IT Managed Services
  - 10% Help desk
- 30% Other
View Profile Visit Website
Midland Technologies
- Undisclosed
- Undisclosed
- 10 - 49
- Davenport, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 50% IT Managed Services
  - 50% Help desk
- 50% Other
View Profile Visit Website
Valeo Networks Inc.
- $1,000+
- $150 - $199 / hr
- 50 - 249
- Ankeny, IA
Ability to deliver

7.3/40.0
- 0 Reviews
- 0 Clients & Experience
- 7.3 Market Presence
Service focus
- 50% IT Managed Services
  - 25% Help desk
- 50% Other
View Profile Visit Website
Kingland Systems
- Undisclosed
- Undisclosed
- 250 - 999
- Clear Lake, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 30% IT Managed Services
  - 20% Help desk
- 70% Other
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Grand Consulting
- Undisclosed
- Undisclosed
- 2 - 9
- Des Moines, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 70% IT Managed Services
  - 30% Help desk
- 30% Other
View Profile Visit Website
Trility Consulting
- Undisclosed
- Undisclosed
- 50 - 249
- Clive, IA
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 10% IT Managed Services
  - 20% Help desk
- 90% Other
View Profile Visit Website

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