Zoek Marketing

BACKGROUND

Please describe your company and position.

I am the Owner of Consider It Energy

Describe what your company does in a single sentence.

We complete energy audits on peoples homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Optimize our SEO

SOLUTION

How did you find Zoek Marketing?

Online Search

Why did you select Zoek Marketing over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Zoek is optimizing consider It Energy's SEO by ensuring that keywords and searches for my services are coming up with us on the first page when looked for.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes include ranking on first page searches for a variety of keywords and clients gained from the websites submission form

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been effective communicators and timely in delivering results.

What was your primary form of communication with Zoek Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

They were recommended hoghly by wix and integrate with my current website flawlessly 

Are there any areas for improvement or something Zoek Marketing could have done differently?

None that I'm aware of so far

BACKGROUND

Please describe your company and position.

I am the President of Blue Cord Safety, LLC

Describe what your company does in a single sentence.

Integrate Multi-Domain Operations (cyber, space, Electronic Warfare and MILDEC) in to operations and training exercises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Website as an electronic brochure
• Inform potential customers of our capabities
• Publicly identify of our company cluture to attract team mates and employees

SOLUTION

How did you find Zoek Marketing?

Online Search

Why did you select Zoek Marketing over others?

Good value for cost

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed a website that include About use describing the Team, Capabilities and contact form

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Appearance that is appealing to our target audience
• Easy Navigation
• Quick response to publish by 1 AUG

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very Responsive and helpful inspite of my lack of web design skills

What was your primary form of communication with Zoek Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

The use of video and screen sharing to walk me though the technical parts

Are there any areas for improvement or something Zoek Marketing could have done differently?

I was extremely pleased.  I will let others know.

BACKGROUND

Please describe your company and position.

I am the Owner/ Manager of Purrfect Images Photography & Costume Hire

Describe what your company does in a single sentence.

Photography and Costume Hire 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Build Wix Website
• Provide hosting
• Regular zoom calls

SOLUTION

How did you find Zoek Marketing?

Through Wix

Why did you select Zoek Marketing over others?

• Referred to me
• Referred by Wix

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hi I am Angie from Purrfect Images & Costume Hire. Jason. and website developer Andrea .B from Zoek marketing were very professional and patient with me while assisting me with my new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was very happy with the results and continued support provided by Jason and Andrea's dynamic duo, and I would highly recommend them.

What was your primary form of communication with Zoek Marketing?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Zoek Marketing could have done differently?

No comment 

BACKGROUND

Please describe your company and position.

I am the Owner of Audumbla Ranch

Describe what your company does in a single sentence.

Regenerative ranch selling grass finished beef

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• New website
• Get found on google
• Get more clients

SOLUTION

How did you find Zoek Marketing?

• Referral
• Other

Why did you select Zoek Marketing over others?

Referred to me

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

new website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We definitely have gotten more site traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zoek transformed our website into a professional one of a kind site. 

What was your primary form of communication with Zoek Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kesley, Brandon and Gabriela listened to what we want and took our ideas and transformed them into our website. I can’t recommend them enough!

Are there any areas for improvement or something Zoek Marketing could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Marketing Director of a commercial real estate company.

Describe what your company does in a single sentence.

Commercial Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Pay Per Click
• Improve SEO

SOLUTION

How did you find Zoek Marketing?

Referral

Why did you select Zoek Marketing over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Zoek Marketing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped us improve SEO and target a specific market with Google Ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Leads generated by the ads and traffic to our website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything has been completed and delivered on time. Ryan communicated clearly with the team every step of the way and made sure the process ran smoothly.

What was your primary form of communication with Zoek Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

How fast they accomplished our goals.

Are there any areas for improvement or something Zoek Marketing could have done differently?

We’d love to see you bring more ideas to the table!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Grand Theming Studios

Describe what your company does in a single sentence.

Grand Theming Studios is a Tampa‑based boutique theming and immersive design firm known for transforming residential and commercial spaces with creative flair.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Marketing Campaigns
• Design
• Website Traffic

SOLUTION

How did you find Zoek Marketing?

Online Search

Why did you select Zoek Marketing over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Zoek Marketing were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO, web design and pay per click

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic on my website, lead generation and incoming calls

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ryan Ghegan was incredible from start to finish. He helped us find the best option within our budget and made sure everything was completed on time.

What was your primary form of communication with Zoek Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their people and quality of work impressed us. They delivered what they promised. 

Are there any areas for improvement or something Zoek Marketing could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the President of Telverra

Describe what your company does in a single sentence.

 We are experts at knowing which best-in-class providers will be a fit for your unique situation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Website design

SOLUTION

How did you find Zoek Marketing?

Wix referral

Why did you select Zoek Marketing over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project has not started

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N/A

What was your primary form of communication with Zoek Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

So far, my rep Nathan. He was awesome. The team made everything easy for me to understand.

Are there any areas for improvement or something Zoek Marketing could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of LaFaye Visions LLC

Describe what your company does in a single sentence.

LaFaye Visions is a multifaceted creative company specializing in event design, custom treat tables, and lifestyle experiences that bring beauty, joy, and elegance to every occasion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?
Website Development

SOLUTION

How did you find Zoek Marketing?

Wix

Why did you select Zoek Marketing over others?

• High ratings
• Referred to me

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zoek brought my website vision to live and brought my business to a whole different level.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed and Branded Website – A fully designed, mobile-friendly, and visually aligned website was successfully built and finalized, showcasing services, testimonials, and booking options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great and they were super time-efficient. They responded to all my needs right away. 

What was your primary form of communication with Zoek Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Zoek impressed me by their open line of communication. Whenever I called them, I always felt like they knew me and valued you me as a client. Every step was quick and easy.

Are there any areas for improvement or something Zoek Marketing could have done differently?

No, every thing was great 

BACKGROUND

Please describe your company and position.

I am the Owner of Delja Prints

Describe what your company does in a single sentence.

Prints 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek to accomplish?

• site redesign and web shop

SOLUTION

How did you find Zoek?

Referral

Why did you select Zoek over others?

Referred to me

How many teammates from Zoek were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Zoek Marketing LLC to redesign our Delja Prints website and add a webshop.  

1. Before signing a contract, we told Zoek how we planned to sell (through the Vistaprints reseller program) and they created a service package.
2. After signing the contract, we filled in Zoek’s form with our requested design elements, had an initial consultation with a designer, and received a first draft of our redesigned website two weeks later. When we opened the first draft, our Wix website was a mess - none of our requested design elements were correct, and the shop was not included. There were even random price listings in Euros. 
3. After THREE WEEKs we were told that the criteria we requested for the shop was not possible due to Wix system limitations, and that we would need to pay for additional hours to continue the site redesign. We stopped the project at that early stage since the company could not finalize the package of services in the service agreement, and since the initial redesign attempt was poor and did not reflect our initial consultation. 
4. Since no services were delivered, we asked for a full refund. Zoek customer service staff did not offer any refund at first, stating the company has a strict no refund policy even though they acknowledged that the company could not deliver the services in our contract. When it became clear that Zoek could not deliver on our contract, they even suggested that we hire another outside developer to finish the job that we paid Zoek to do.
5. Six weeks after our initial discussions, Zoek offered us a 50% refund on our contract, even though we did not recieve a final product and will not, since it is not possible due to technical limitations. Zoek claims that we asked them to integrate VistaPrints into our website. We did not. We told Zoek we planned to use the Vistaprints Resellers Program to separately order and produce the goods, and questioned if we needed to purchase add-ons from Zoek.  We were assured by the sales team that we needed to purchase the add-ons.  We asked Zoek to cancel the existing service agreement in writing since it is not possible to deliver these services, and to process a full refund.
 

Resolution Sought

Zoek has not provided a website redesign and commercial package as per our service agreement.  On behalf of Zoek, David Serrano offered a 50% refund and then very unprofessionally reneged on that offer.  Zoek continues to offer us something that they have said is not technically possible on the Wix website. We continue to ask Zoek to cancel the service agreement and provide a refund because the company did not provide any of the services outlined in our agreement.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

None happened what was in contract

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Poor and rude in communication after ther received our money.

What was your primary form of communication with Zoek?

Email or Messaging App

What did you find most impressive or unique about this company?

They take your money without delivering what's promised 

Are there any areas for improvement or something Zoek could have done differently?

They are well covered by law so you cant do anything after signing contract with them, no refund even if they can not fulfille promised.

BACKGROUND

Please describe your company and position.

I am the Owner of Align Pilates and Performance Center

Describe what your company does in a single sentence.

Physical therapy, Pilates and Wellness services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek to accomplish?

• Update website to add Pilates component
• Update scheduling for new Pilates classes

SOLUTION

How did you find Zoek?

Other

Why did you select Zoek over others?

Other

How many teammates from Zoek were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They were supposed to update my website and schedule to add to my existing website to include the new Pilates classes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was no progress or success. It was a total scam.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The whole experience was very cold, impersonal, and dissatisfying. I did not trust them and should have done more research. They did not listen to what I wanted, they charged me twice as much as what others charged, and tried to oversell their services. To cancel after only 5 minutes of their time, they charged me 25%. They lied to me for 6 weeks about refunding my money. I had to file formal complaint with WIX, the BBB, and my bank dispute team, who all contacted Zoek directly. I received my refund the next day. I don't recommend this company. Read the Better Business Bureau reviews yourself.

What was your primary form of communication with Zoek?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing. Fancy titles. Poor service. Poor communication.

Are there any areas for improvement or something Zoek could have done differently?

Honesty, transparency to start with. Listen to your customers and what they actually need, don’t oversell. Don’t lie. Don’t charge for work you didn’t do.