Zoek Marketing

BACKGROUND

Please describe your company and position.

I am the Chef and Owner of It's Only Food

Describe what your company does in a single sentence.

Curates Gourmet seasonings and creates videos and recipes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek Marketing to accomplish?

• Redo website
• Fix SEO and Indexing issues

SOLUTION

How did you find Zoek Marketing?

Online Search

Why did you select Zoek Marketing over others?

WIX suggested

How many teammates from Zoek Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am submitting this review to share my experience with Zoek, specifically regarding unresolved issues under our contract dated 03/13/2025. Despite numerous attempts to address my concerns, Zoek’s responses have been inadequate. I am requesting a full refund for all services paid and clarification regarding ongoing site management and ADA compliance. Services Purchased and Fees·         Total paid: $2,689 for Zoek’s Core Managed Site Services ·         Included fees: $540 ADA annual fee, $50 setup fee Unresolved Issues·         No progress reports provided ·         No confirmation of XML sitemap submission ·         Website content remains unindexed ·         No evidence of site speed optimization ·         Canonical link issues remain unresolved ·         Promised backlinks have not been delivered Communication ProblemsCommunication with Zoek has been disappointing. Updates have been infrequent, and marketing calls have disrupted the process. Emails sent on 09/03/2025, 09/13/2025, 10/04/2025, and 10/06/2025 have gone unanswered. ConclusionDue to Zoek’s lack of communication and failure to meet contractual obligations, I have experienced inconvenience and financial loss. I urge Zoek to take prompt action to resolve these issues by issuing a full refund and providing clear answers regarding ongoing site management and ADA compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website redo was great, but the communication and lack of progress reports regarding their work on the SEO and indexing issues were non-existent

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was no response at all.  The project manager was off the grid most of the time, and never prepared when we did meet virtually

What was your primary form of communication with Zoek Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Not a thing. Their promises and sales pitch are good; unfortunately, they've failed to deliver on any of these—a real hustle in my opinion.

Are there any areas for improvement or something Zoek Marketing could have done differently?

Communicate and provide progress reports on the work I was paying them to do.

BACKGROUND

Please describe your company and position.

I am the CEO/Owner of C&B Educational Consulting

Describe what your company does in a single sentence.

We empower educators to make a difference in their student's learning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoek to accomplish?

• Help design the website
• SEO services

SOLUTION

How did you find Zoek?

• Referral
• LegalZoom

Why did you select Zoek over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Other

How many teammates from Zoek were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zoek helped create the website and made corrections as I stated in my communication with them. SEO specialist was very helpful explaining exactly how their services work. Thye aslo provided the number of times they will communicate with me and setting up schedules and reminders of upcoming meetings and answering many questions at the end of each meeting to ensure I understood and was satisfied with their service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am able to view the visitor analysis and find my business by searching Google. My website is also up and running efficiently with visitors from other countries viewing what services I provide, signing up for the business Newleltter as I work to get my first paying customer. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has worked with me and scheduled a few meetings to ensure I'm satisfied. Any question I have, they have responded positively.

What was your primary form of communication with Zoek?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was able to set a business email acount with Google and now have my business phone number connected to my personal number so I don't miss any calls. Thanks to the wonderful staff at Zoek.

Are there any areas for improvement or something Zoek could have done differently?

Maybe at the beginning of designing the website familiarize themselves with educartion terms like "professional development" that accompanied by appropriate images that reflect education or are about education.

BACKGROUND

Please describe your company and your position there.

My company specializes in the machining of custom metal parts via CNC. I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

Our company has operated successfully by word of mouth as a private metal fabricator, but we decided to expand our reach to the online industry. We partnered with Zoek to take care of the SEO aspect.

SOLUTION

How did you select this vendor and what were the deciding factors?

My website was developed in association with Wix, and they offer a variety of companies and individuals that assist with SEO. Zoek was their number one choice and had the most positive reviews. So I chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Zoek provides me with progress reports, and we work together to find a balance between what I want and what works best.

How many people from the vendor's team worked with you, and what were their positions?

I was assigned a project manager, as well as a few other representatives that help answer my questions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has only been a month since we’ve began working on SEO, so it’s too early to tell whether or not their service is working. But i have faith in their expertise.

Describe their project management style, including communication tools and timeliness.

They are incredibly professional and brimming with experience and knowledge in the SEO field. Communication is rapid and effective, while customer support is very polite and helpful.

What did you find most impressive or unique about this company?

What’s impressive about Zoek, aside from their customer service, is how well they have organized the entire SEO process. It’s seamless and very easy to understand for the client.

Are there any areas for improvement or something they could have done differently?

To ensure effective crawling and indexing of my site, Zoek added dropdown menu with five additional pages. Those pages housed a few paragraphs of text that was poorly written. It would have been good for the SEO as it was full of keywords, but it was so dull and repetitive to read, that it added a sense of unprofessionalism to my website. It took me three days to rewrite what they wrote and make it sound viable and engaging. Aside from that, everything is great.

BACKGROUND

Please describe your company and your position there.

I am the owner of VIBE vocal studio, a small music studio that offers private voice singing instruction.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

I hired them to increase my page rankings for local leads when people go looking for a music teacher near me.

SOLUTION

How did you select Zoek and what were the deciding factors?

I found Zoek through Wix marketplace for SEO partners. They were clear communicators up front and it was easy to get started with them. Their rate also seemed reasonable to me for someone hiring a marketing agency for the first time.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They performed onsite SEO, and offsite SEO by registering my business with multiple directories, and unifying my business information across platforms. It was great to have their expertise for optimizing keywords and site settings so that it can be more effectively mapped by search indexes.

How many people from the Zoek team worked with you, and what were their positions?

Two- an initial contact who got me onboarded, and then a project manager who got the necessary business information from me, and who is my current point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am currently in month 3 of my time with them, and they said after the 3 month mark is when I should see a marked increase in site traffic and sales, so time will tell. They do have a money back guarantee that I will see increased site traffic though, so I'm optimistic things will improve shortly!

Describe their project management style, including communication tools and timeliness.

Mostly done over email, and occasionally a phone call to explain more detailed aspects of the service thoroughly. I prefer this hands-off approach.

What did you find most impressive or unique about this company?

The way they've boiled down what aspects of SEO is necessary and will be provided into a simple conversation They made it much more accessible for me as someone who has no real world experience with it.

Are there any areas for improvement or something they could have done differently?

They could have been more thorough and complete when performing my on-site SEO. I had done some basic key words and meta tags for a lot of my pages when I created it last year, and they did not improve it to match their level of expertise with which they performed SEO on the new pages they created for me.

But I was able to go in and unify the SEO based on what they had done myself.

BACKGROUND

Please describe your company and your position there.

Drone Service provider, providing services like Aerial photography, aerial inspections, orthomosaic map creation, Digital 3D Modeling. I am the Owner of the single-member LLC. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

Website SEO. I want to get a higher rank of Google search so I can gain more customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Wix recommendation and their price.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

It is a basic SEO package that includes using 3 keywords to help get the site ranked higher on Google search. I am given a report on a regular basis and have access to a dashboard displaying lots of different information about how my site is performing.

How many people from the vendor's team worked with you, and what were their positions?

3 different people. Sales person, PM, and I'm not sure what the last person's position is. He helped me review the report I received.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables are nice and easy to understand. The dashboard shows a lot of different statistics about my site, like visits, clicks, time spent on site, Google impressions, and more.

Describe their project management style, including communication tools and timeliness.

I have had email communication and phone calls regarding the process of SEO and it has all been explained very well. I receive an email after each phase of the project is completed.

What did you find most impressive or unique about this company?

The communication has been awesome thus far.

Are there any areas for improvement or something they could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and your position there.

True+Love Weddings has been an award-winning Celebrant/Officiant business for 15 years. Owner/Operator is Rev. Linda McWhorter

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

To boost my SEO presence and rankings, so that I would have a more robust online presence leading to increased earnings

SOLUTION

How did you select Zoek and what were the deciding factors?

They were very professional, savvy and responsive. They deliver on time and as promised.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Website review and reporting, boosting online presence through clean up of non-essentials and placement of essentials. SEO boosts across platforms

How many people from the vendor's team worked with you, and what were their positions?

Three thus far. Project Manager and Project Assistant. There was also a copy writer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very happy with the deliverables. I am looking forward to future rewards from their work.

Describe their project management style, including communication tools and timelines.

Very responsive, communicate via phone, email and text. Deliver on time and as promised

What did you find most impressive or unique about this company?

They work with Wix, which is my web server and so they know their way around my Wix website. They also know their field and impressed me with this knowledge and flexibility, their responsiveness and professionalism

Are there any areas for improvement or something they could have done differently?

Their copywriter to add key words to my website did not do that great a job and actually wrote some inaccurate copy, which necessitated my edits and updating

BACKGROUND

Please describe your company and your position there.

My company is Kristie Kim Design with partnerships in entertainment arts and marketing. It was established on July 18, 2015 in Los Angeles County. I am the owner of Kristie Kim Design and I also create graphic designs for my clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

I hired Zoek to fix my SEO on my website for Kristie Kim Design. I found out about Zoek through Wix, which is the best place to start a website. I received 50% discount for the service and I have seen much improvements. I have received more customer views on my profile.

SOLUTION

How did you select Zoek and what were the deciding factors?

I selected Zoek because it was a top company referred by Wix. I received a 50% discount on the SEO service. I decided to move forward with Zoek because it provided me an organized chart of what needed to be fixed on my website. I was having trouble with coding and bringing all the social media sites together.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

I use my website to promote my artistic products and services. I have an online store on my website and I was having issues bringing customers to my page because the social media links were not connected correctly.

How many people from the vendor's team worked with you, and what were their positions?

I was contacted by the project manager but I liked speaking to the consultant from the agency better because the project manager didn’t contact me back on time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have an increase in customer views on my page and my social media sites. I have seen improvements because I can see how many people are visiting my page and my social media pages.

Describe their project management style, including communication tools and timelines.

I received an organized chart of what needs to be fixed on my page. I also receive emails when a task is completed and what has been fixed on my SEO.

What did you find most impressive or unique about this company?

I found the 50% discount option unique because a lot of other agencies were not flexible with me when it came to pricing. They were trying to overcharge me for doing a minimum of tasks. They never contacted me soon enough and were sending ridiculous prices so I moved forward with Zoek instead.

Are there any areas for improvement or something they could have done differently?

I have received a lot of help from Zoek. I like the referral option too so other business owners can receive help like I did.

BACKGROUND

Please describe your company and your position there.

I am the social media manager at Al Noor Carpet and Curtains a company that deals in interior designing with service such as providing upholstery, curtains, carpet, wallpapers etc...

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek, and what were your goals?

We had hired zoek for basically SEO increase our websites ranking and take it to the top ,our main goal is to be ranked on the first page of google when people search for curtains since customers looking for it only skim and scan the first page nearly half find what they need at the first page and never attend to the second so it is a major factor to reach customers .

SOLUTION

How did you select Zoek and what were the deciding factors?

we followed a referal that is wix, and after dicussing and interveiwing several other companies we thought the best would be zoek because of they're elating communication compared to others was no doubt impressive, in terms of price it was moderate ,we did get much better option in terms of price but we went for zoek

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We are still on the 1st phase of our package which is all about content and keywords delivery . and are satisfied uptill now

How many people from the vendor's team worked with you, and what were their positions?

uptill now i have communicated with 3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Up untill now we have quite some visitors on our website.

Describe their project management style, including communication tools and timelines.

They're great and definitely show effort and we appreciate it .we mostly use email to communicate and get responded in 1-2 days I think they can work on that ,otherwise everything is impeccably good.

What did you find most impressive or unique about this company?

There impressive quality confident communication

Are there any areas for improvement or something they could have done differently?

they can work on a faster way of replying and responding, i feel this could get much better if they were quicker in terms of communicating.

BACKGROUND

Please describe your company and your position there.

I am the owner and writer of posts for a ministry group and the host of a Podcast.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zoek?

We needed help with our branding and out reach. It was a solo operation and some things just weren't done. However, with the help of Zoek our company will reach the world wide web looking great and easy to reach.

What were your goals for this project?

We wanted to spread our wings and meet the SEO requirements as well as looking the part.

SOLUTION

How did you select this vendor?

We looked at several companies and settled on this one. They were easy to find and notified me immediately after my initial contact.

Describe the scope of their work in detail.

Zoek took the initiative after consulting with me and is now redesigning my branding. They have added content that will help my site spread it's wings across the internet.

Now, I have requested that my site be made congruent with all my other social media sites. I am only 1/3 through, so I'm excited and hope to see my requests answered.

What was the team composition?

I worked with the president, account manager and project manager. they were all involved from the start.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Right now, I have several pieces of content added to my site to make it more SEO acceptable. Now, as I've stated above, I'm looking for to see my sites looking more congruent.

That is if you look at my website, then go to Facebook or Instagram or even LinkedIn; you would be able to tell that there's some sort of consistency with the sites and can tell that they are part of the ministry.

How effective was the workflow between your team and theirs?

We consistently talk through email. Almost every day!

What did you find most impressive about this company?

Their communication with me, the customer, has been most impressive.

Are there any areas for improvement?

?? We'll see!