Zignuts Technolab

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of Top Ease Asia Investment, Ltd., a consultancy firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We needed help developing our mobile app.

SOLUTION

What was the scope of their involvement?

Zignuts developed our meditation music service app for Android and iOS. We provided them with the app’s concept and basic designs. From there, they coded our app and designed its UI/UX. They also built our app’s landing page using WordPress. We currently have a maintenance contract with them.

What is the team composition?

I work with 10–15 resources, including one point of contact.

How did you come to work with Zignuts Technolab?

I looked for Indian developers and found them to be the best. They were flexible, their price was good, and they had good English skills, so I hired them. 

How much have you invested with them?

I’ve spent $18,000.

What is the status of this engagement?

We’ve started working together in February 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very satisfied with Zignuts’ work — it’s user-friendly. 

How did Zignuts Technolab perform from a project management standpoint?

Zignuts’ team constantly meets deadlines, and they’re quick and flexible. We’ve had some miscommunication over the telephone because we aren’t technical people. We switched to collaborating through Slack, and now everything is okay.

What did you find most impressive about them?

Zignuts is flexible whenever we come up with a new idea, and they’re happy to accommodate changes. Additionally, their communication skills are excellent.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Make a contract with milestones, and divide the payment accordingly. Use an app like Slack to communicate so there won't be any verbal misunderstandings.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a technology provider company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We wanted to develop a customer journey and flow management mobile application.

SOLUTION

What was the scope of their involvement?

We initially provided Zignuts Technolab with the requirements and the features we needed, which were documented on our side. We also gave them the wireframes and backlog that contained all the features so they could start development.

The app is a customer flow management and bookkeeping system. Customers can book their appointments and virtual ticket before they go to the service provider. It’s a native app, so it’s available on Android and iOS.

What is the team composition?

We have full-time resources for this project. During the peak time, we had ten people working, and it hasn’t gone below six.

The CTO has overlooked things and been involved in the project. Also, we have a technical lead, a business analyst, a part-time designer, and back-, frontend, and full-stack developers.

How did you come to work with Zignuts Technolab?

We interviewed different companies from different countries, and we liked how Zignuts Technolab took the time to understand the project before moving forward with the scope. They thoroughly studied our requirements and suggested the right technologies for us.

Then, they sent us all the documentation about how they saw the project from their point of view. We had a couple of sessions to discuss, brainstorm, and modify things. We liked that they took the project seriously, gave it the attention, and put in effort and know-how towards its success.

Also, they were cheaper than others when it came to price comparison.

How much have you invested in them?

We’ve spent between $80,000–$90,000.

What is the status of this engagement?

We started working with them in October 2020, and we launched the app in March 2021. However, our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We‘ve had over 35,000 downloads so far. Our rating is around 4.4 in the Play Store and 4.5 in the Apple Store. Also, we’re now scaling the product.

How did Zignuts Technolab perform from a project management standpoint?

During development, we had weekly meetings to review the scope and plan for the next period. The CTO was on top of any issues. He attended every meeting until we launched the application.

Overall, they’re available whenever we need help and support, and the CTO is very experienced with technologies and backend architecture. They also give us that support, so we feel confident that the architecture is solid and scalable. Overall, it’s been good, and we are happy.

We use Slack and Jira for communication and project management.

What did you find most impressive about them?

From our experience, Zignuts Technolab is familiar with what’s going on in the ecosystem and an expert with the latest technology. They’re up to date in machine learning, AI, and integration with other platforms, which we needed to enhance some core features.

The attention and thought they give to the project make them stand out from the crowd. We interviewed several companies, and some just gave us a financial proposal. We felt that they didn’t go into the details or care about understanding the features required, which could cause a lot of hiccups and challenges in the future.

Are there any areas they could improve?

Maybe they need to understand scalability better. The product is scalable to a certain point, but it could be much more beyond that. They should strategize the resources and skillsets needed to match the future expectations of the project.

Going forward, they shouldn’t underestimate the work and architecture required. For now, it’s good, but they should consider a more solid approach towards the project’s success as we go on.

Do you have any advice for potential customers?

Meet with them twice a week at a minimum and have short series of sprints rather than once every two weeks.

BACKGROUND

Introduce your business and what you do there.

I’m a business development manager at NKN International Co. Ltd. We’re a startup, and we're based in Bangkok, Thailand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We hired Zignuts Technolab to build an app.

SOLUTION

What was the scope of their involvement?

We started with an idea, and it evolved as we worked on it. The concept and the development happened in parallel. When we decided to work with Zignuts Technolab on the first phase, we ended up developing our concept further.

They’re currently developing a rewards and wellness marketplace, and we’re learning what features we should offer to our users. We're also going to work on a web platform in a couple of weeks. The platform will have real-time location tracking, and users can earn rewards from their exercise efforts. It will also have API integrations with Garmin, Apple Watch, and more.

What is the team composition? 

We usually work with 4–8 people from Zignuts Technolab. The team's size changes depending on the project's stage.

How did you come to work with Zignuts Technolab?

I looked at a few articles and company profiles on LinkedIn. Then, I contacted 4–5 companies and had video calls with three. One was based in Vietnam and one was in the Philippines. I also looked at their online presence and their body of work.

When I spoke to Zignuts Technolab's business development executive, they seemed more capable of guiding us. Since we didn't have any technical background, we chose the team because of their expertise and their flexibility to accommodate our needs.

How much have you invested with them?

We've spent around $20,000. Initially, we worked with the team on an hourly basis. Then, we went on with a fixed model.

What is the status of this engagement?

We started working with Zignuts Technolab in July 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet, but Zignuts Technolab has been efficient throughout the project. Overall, they provide good value to us.

How did Zignuts Technolab perform from a project management standpoint?

We communicate through Skype, Google Meet, and Zoom. They’re able to manage the project quite well, and they’re flexible in doing what’s needed to make the project go further. We also appreciate their transparency.

At the beginning stages, we've had a project manager who just followed instructions. When we asked them to advise us more because they were experts, they've been able to work much better after our feedback.

What did you find most impressive about them?

They have an extensive breadth of work, and they’re willing to take work from both startups and big companies. We've also been impressed that they allowed us to pay on a milestone basis. Their services are not cheap, but their pricing is very reasonable. Overall, they're a solid team.

Are there any areas they could improve?

We’d like to have more confirmations by email. However, there’s nothing major that comes to mind. We’re quite satisfied with Zignuts Technolab's outputs, and we’ll recommend them to our associates.

Do you have any advice for future clients of theirs?

We’ve worked with developers that had trouble understanding what we wanted, but Zignuts Technolab is very good at working out what we need and what we want. Our thinking isn’t as structured as that of someone with a technical background, but Zignuts Technolab's senior leaders are quite good at fleshing out what we need to help us work through the mess.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a fitness & wellness tech startup, we are specialized in fitness management software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab, and what were your goals?

We needed to revamp our platform as well as adding new features on the platform.

SOLUTION

How did you select Zignuts Technolab and what were the deciding factors?

Zignuts was referred by a good friend of mine and we get connected with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have provided the scope of business and requirements and we initiated the meeting with the Zignuts team. Then we moved on with development after evaluating the timeframes and deliverables as well as the language and resources used.

How many people from the vendor's team worked with you, and what were their positions?

We had 5 (2 front ends, 1 back, 1 QA, 1 technical architect) also along with the project team leader and technical team lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverables were on time, delivered with quality development, feedback is phenomenal from our team and our clients.

Describe their project management style, including communication tools and timelines.

We had daily standups, weekly basis meetings. we used tools such as slack, google meetings, Jira software. We planned a relese timeline and we met the expectations.

What did you find most impressive or unique about this company?

The team works hand-in-hand with us and provides the best practices in terms of technology and user experience. The team is always there super responsive to all requests at any time.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the CTO of a health care startup in Switzerland specializing in the recruitment of medical professionals

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

Since the founding of our company, about two years ago, I was the sole developer, we therefore worked with Zignuts to add additional development power and augment our dev team

What were your goals for this project?

We wanted to be able to develop new features faster and thus bring more benefits to our existing customers

SOLUTION

How did you select Zignuts Technolab?

We have contacted different agencies and remote team augmentation providers that we found on review sites, like clutch.co, interviewed 4 of them and in the end settled for Zignuts Technolab as we felt they understood our needs the best

Describe the project in detail.

Once we've settled for Zignuts, they managed to assign an experienced developer within weeks that helped us develop new features that we've decided on and we've checked directly with the developer on progress through standup meetings every other day.

What was the team composition?

We've got assigned a fullstack developer by Zignuts that we could task with both frontend as well as backend tasks. Zignuts CTO further was always available on Slack, to discuss questions or clarify things for the developer if anything was unclear

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Project/Tasks we've assigned the Zignuts developer where fulfilled to our expectations, so we consider the collaboration a success and would work with Zignuts again in the future

How effective was the workflow between your team and theirs?

We used a shared slack channel to keep in contact with the team at Zignuts but had full control over the development cycle at all time.

What did you find most impressive about this company?

We were really impressed by how fast Zignuts was able to provide an experienced developer to fit our needs and how flexible they where about it.

Are there any areas for improvement?

The only not positive thing we can say about Zignuts, is that India and Switzerland have a different culture, which isn't a bad thing, but has lead to misunderstandings about ex. the scope of single tasks in the beginning. After a short time we've managed to find a common language however and from there it was smooth sailing!

BACKGROUND

Introduce your business and what you do there.

I’m the founder, interim CEO, and CTO of a B2B services trading platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Zignuts Technolab?

We’re building a large platform and mobile apps for both Android and iOS.

SOLUTION

What was the scope of their involvement?

They’re working on both the front- and backend of our platform. All of the site transactions are stored securely using blockchain, and they’re the ones who built that. They also built an internal search function and a payment gateway that’s connecting to Stripe. 

How did you come to work with Zignuts Technolab?

I was introduced to them by a friend that has used their services before. I gave them a smaller project to work on, and I was happy with the results, so I decided to give them more work. 

How much have you invested in them?

We’re spending about $100,000 with them on this project. 

What is the status of this engagement?

I started working with them in February 2020, but I first contacted them about six months prior.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provide good feedback and communication is frequent. They share the code with me, and so far, things are going along smoothly. I like working with them. 

How did Zignuts Technolab perform from a project management standpoint?

We use Slack and have regular Skype meetings. We have a test environment in AWS where I can see their coding progress as well. I’m happy with their response times. They usually respond to me within a few hours. 

What did you find most impressive about them?

They have a range of developers, so no matter what the project is, they probably have someone who has the needed skill set. It’s also nice that they automatically assign a project manager when you’re working with multiple developers without charging more. 

Are there any areas they could improve?

I can’t think of anything. I’m very satisfied with their work. They even said that if I ever come up with a project that requires new skills to recruit somebody that has them. 

Do you have any advice for potential customers? 

I would say just give them a nice detailed specification document so that you've got something to work off. It’s also helpful to set up communication channels and meetings, especially if there’s a time difference between you. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a SAAS provider. We do anonymous visitor identification, call tracking, email tracking, and review managing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

Based on our architecture, we’d written our frontend in Angular 1. Google changed the framework, so we were forced to re-write our frontend so it could still be compatible. We sought out a partner to rewrite it to a different technology, which is when we found Zignuts.

SOLUTION

What was the scope of their involvement?

First, they started with one of our interfaces back in July of last year. We successfully deployed that completed project and started working on our main interface. They worked on UI, HTML graphic design, and the frontend JavaScript development that goes along with that. We’re about halfway through. They also provide project management.

What is the team composition?

We worked with five people from their team.

How did you come to work with Zignuts Technolab?

They were recommended to us.

How much have you invested with them?

We’ve invested $50,000 – $100,000.

What is the status of this engagement?

We began working together in July 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their quality of work, as far as UI design and presentation of data, has been excellent.

What did you find most impressive about them?

Their ability to take a vision of what we’re trying to achieve and deliver has been great.

Are there any areas they could improve?

 As with any partner, you have to find that balance of how to work together. Once we did, things have gone extremely well.

Do you have any advice for potential customers?

My advice is to spend the time up front to explain what you’re trying to achieve thoroughly.

BACKGROUND

Please describe your company and your position there.

I'm a freelancer on Upwork that does Web Development and Design for small business or Law Organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

They created an app plugin for a Booking System that had custom functions that need added to it.

What were your goals for this project?

The goals were to go by what the client has requested and they were very good in doing so and explain everything that made since.

SOLUTION

How did you select this vendor?

I selected the vendor through Linkedin.

Describe the project and the services they provided in detail.

They created this service in detail: Customer Management System - 2/3 Working Days Login / Signup Dashboard/ My Profile All Order/Booking Detail Upcoming Booking Detail Total Sessions Total Price Statics Booking Management System - 10/12 Working Days Backend / Admin Side Manage Room with it’s capacity (Add/Edit/Delete) Prices Manage Session & Room with(Add/Edit/Delete) Booking/Ordered List (Confirm / Pending Status By Admin) Frontend Side 1) Add Booking Based on dynamic Room,Session & Price

What was the team composition?

They had great amount of team members that would help out on this project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

What impacted the project was create admin side of things so i can see how books an appointment and see how my payment system works. This make a big difference in that for a business.

How was project management arranged and how effective was it?

The management was arranged great! I had no issue and they responded in a timely manner.

What did you find most impressive about this company?

The fast turn around and great customer services and alway answer my questions.

Are there any areas for improvement?

Right now there isn't. They were great and can't wait to do more business with them!

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of Co-Tasker. Co-Tasker is a community platform and task marketplace, that connects people, who need to outsource their tasks to local Taskers, who want to help and earn money. ​

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zignuts Technolab?

For mobile app development

What were your goals for this project?

We want to help everyone to be able to get help like a local and to be able to make money no matter their personal situation.

SOLUTION

How did you select this vendor?

We made big research for companies and we were in contact with many, but we choose Zignuts because we checked their older projects and it seemed really good. Also, for another personal reason, is when I met the CEO of Zignuts, Gunjan, I really felt comfortable dealing with him and i was right,

Describe the project in detail.

The task marketplace is an online hub that facilitates user connections for those searching to outsource their tasks with other local app users looking for extra earnings in exchange for their offered skills. Co-Tasker is an app that provides users with the power to exchange freely.

Users receive full access to a location-based community without having to worry about lengthy applications, unpredictable wait times and uncomfortable language barriers.

What was the team composition?

The technical team consist of iOS developer, Android developer, web developer, project manager, UI UX designer, CTO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have now an amazing product, but we still didn't launch and we are launching in the next couple of days.

How effective was the workflow between your team and theirs?

In the beginning, it was hard to communicate just because of the distance, but later we reached a point where we had great communication.

What did you find most impressive about this company?

They can do anything when you ask for, and they have a lot of experience in their field.

Are there any areas for improvement?

I think everything was done perfectly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a digital out-of-home advertising platform company. We make digital out-of-home advertising accessible to all business segments especially with a focus on SMEs. 

We also provide an easy to use signage solution for places of business. Using the signage, we connect advertisers and business locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zignuts Technolab?

We outsource all of our development. We have an app that serves as a management tool for our end users, and we also have the player software on both app stores. There’s also a backend CMS that automates the queuing systems for the media files, billing, and more.

We did a soft launch in early 2018, and we found a lot of bugs and issues with the frontend UX. We collected a lot of feedback from the market. We decided we needed to outsource development so we could continue to add features and test the player.

SOLUTION

What was the scope of their involvement?

They made changes to the front-and backend of the solution. They helped us with testing and adding new features. Also, they helped us change the UI of the app. 

What is the team composition?

There’s a main DevOps person, one iOS developer, one Android developer, and one PHP developer.

How did you come to work with Zignuts Technolab?

They approached us through LinkedIn. We saw that they had experience with digital players as well as other companies that had similar media offerings.

How much have you invested with them?

We’ve invested $1,000 to $1,500 per-month mainly on adding new features.

What is the status of this engagement?

We started working together in March of 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve made our lives a lot easier. We can now focus more on the business side of our processes.

They’re really excellent and flexible. We’re a startup and have to have tight control over what we spend. Their prices have been fixed since the beginning, and they haven’t tried to change them. 

A lot of other companies will try to lock you into bigger contracts and increase the hourly rate. However, Zignuts Technolab has had a monthly contract where we buy certain hours that roll over if we don’t use them. 

I never challenge them on their estimations because they’re always reasonable, and they’ll only charge what they actually spent in terms of man-hours. 

How did Zignuts Technolab perform from a project management standpoint?

Their communication is much better than the first two companies we worked with. They’re constantly asking for feedback. They’re available and easy to communicate with. 

If they don’t understand something, they’re proactive about setting up calls. They’re pretty good with details, too. We don’t often have to fix things that aren’t matching the scope that we provided.  

We work in weekly sprints. Compared to the previous two developers we’ve engaged with, they’re really fast with delivery. 

We use Trello for tracking the progress and Slack for communication. Our product roadmap is a long list that’s arranged in terms of priority. Each month, we add on new items that we want to finish, and we have a pretty big backlog.

What did you find most impressive about them?

If we had engaged with them from the very start, we would be in better shape. They had to go back and look at old, less-than-optimal code. My co-founder is in charge of the product, and his level of satisfaction with them is much better than previous developers.

When I do business, I’m always looking for trust. The communication and trust is 100% there, and I’m really happy about that. They’re straightforward and transparent about the things they can and can’t do. I’d highly recommend them for the areas they’re experienced in. 

Are there any areas they could improve?

They deliver a level of quality for a price that I haven’t seen before. For what we’re paying, I’m very happy with what they’re providing (they have different plans where you can have dedicated team members). Compared to some quotes from other companies, they’ve gone above and beyond. 

Do you have any advice for potential customers?

I’d highly recommend them for startup companies that are looking for a cost-effective development partner.