Zedtreeo

BACKGROUND

Introduce your business and what you do there.

I'm a manager at Everest Moving, a company that simplifies residential and commercial relocations with reliable moving and storage solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zedtreeo?

We needed to recruit a skilled customer support expert who could improve response times, enhance communication quality, deliver excellent customer service, and increase overall customer satisfaction.

SOLUTION

What was the scope of their involvement?

Zedtreeo managed the entire recruitment process, including candidate sourcing, screening, interview coordination, and onboarding support. They delivered a highly qualified customer support professional who quickly integrated into our team and made an immediate positive impact on our customer service operations.

What is the team composition?

We worked with an unknown number of teammates from Zedtreeo.

How did you come to work with Zedtreeo?

We found them through an online search and chose them because of their high ratings.

How much have you invested with them?

We spent $10,000 to $49,999.

What is the status of this engagement?

We worked together from June–July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We noticed a positive impact within a month. Response times improved significantly, allowing customer inquiries to be handled more quickly and efficiently. Customers reported a better overall experience because their concerns were resolved in a timely and professional manner.In addition, communication became more consistent, with clear, accurate, and friendly responses across all customer interactions. This improvement strengthened customer trust, increased satisfaction, and enhanced our company's reputation. Overall, hiring a dedicated customer support expert has proven to be a valuable investment that continues to benefit both our customers and our business.

How did Zedtreeo perform from a project management standpoint?

Zedtreeo's project management was highly professional and efficient. They delivered the required recruitment services on time, successfully identifying and onboarding a qualified customer support expert within the expected timeframe.We primarily communicated via email and messaging apps.

What did you find most impressive about them?

They maintained clear communication throughout the recruitment process, provided regular updates, and handled each stage in an organized manner.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Beacon Moving and Storage, a professional moving and relocation company that helps individuals, families, and businesses move their belongings from one location to another.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zedtreeo to accomplish for Beacon Moving and Storage?

We hired Zedtreeo for a custom software development project.

SOLUTION

What was the scope of their involvement?

The main deliverable was a custom web application built with React and Python. The project included a responsive UI, secure user authentication, an admin dashboard, API integration, and performance optimization. The application was fully tested, deployed successfully, and delivered with complete documentation and post-launch support.

How did you come to work with Zedtreeo?

We found them through an online search and the Clutch site. We chose them because they offered good value for the cost.

How much have you invested with them?

We spent $10,000 to $49,999.

What is the status of this engagement?

We worked together in July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project resulted in improved workflow efficiency, faster processing times, and a more reliable digital platform for our users. We saw better system performance, smoother UX, and reduced manual effort after implementation. The successful delivery of the solution helped us achieve our business goals and provided a strong foundation for future growth.After implementation, we experienced approximately 30% faster workflow processing, a significant reduction in manual tasks, and improved system reliability. UX also improved with faster response times and a more organized process flow. These improvements helped our team save time, increase productivity, and operate more efficiently.

How did Zedtreeo perform from a project management standpoint?

Zedtreeo’s project management was organized, transparent, and efficient throughout the engagement. Their team maintained regular communication, provided timely updates, and handled feedback or changes professionally. They followed a structured development process with clear milestones, which helped keep the project on track. The deliverables were completed within the agreed timeline, and the overall coordination made the development process smooth and reliable.

What did you find most impressive about them?

Their development team demonstrated strong technical expertise in React and Python, communicated clearly throughout the project, and consistently delivered milestones on time. They were responsive to feedback, proactive in suggesting improvements, and focused on building a high-quality solution. The final product met our expectations and performed smoothly.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the Owner of Urban Mover Pro

Describe what your company does in a single sentence.

Urban Move Pro is a professional moving and relocation company that provides local and long-distance moving services for residential and commercial customers. We offer packing, loading, transportation, unloading, and storage solutions, helping clients move safely and efficiently while ensuring a smooth and stress-free experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zedtreeo to accomplish?

• To improve administrative efficiency and reduce workload.
• To obtain reliable virtual administrative support for daily tasks.
• To streamline business operations and improve productivity.

SOLUTION

How did you find Zedtreeo?

Referral

Why did you select Zedtreeo over others?

Referred to me

How many teammates from Zedtreeo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zedtreeo provided administrative support services, including data management, scheduling, and email handling. The key deliverables were timely task completion and improved workflow efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced faster task completion, better organization of administrative processes, and increased overall productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes Zedtreeo managed the project professionally delivered items on schedule and responded promptly to our needs and feedback.

What was your primary form of communication with Zedtreeo?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed with their consistency, clear communication, and ability to quickly understand requirements and deliver accurate administrative support without delays. 

Are there any areas for improvement or something Zedtreeo could have done differently?

Zedtreeo could improve by providing more detailed progress updates during the project and offering slightly more proactive suggestions to further optimize workflows.

BACKGROUND

Introduce your business and what you do there.

I’m the assistant manager of Sinatra Moving Group, a remote staffing and outsourcing solutions company. We connect businesses with skilled virtual assistants, developers, designers, and back-office professionals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zedtreeo?

We needed to streamline our operations by providing reliable remote staff for customer support, administrative tasks, scheduling, and back-office management while improving efficiency and reducing operational costs.

SOLUTION

What was the scope of their involvement?

Zedtreeo provided remote staffing and operational support services, including customer support, appointment scheduling, administrative assistance, data management, and back-office coordination. Their team helped manage daily workflows, improve response times, and maintain organized internal processes to support overall business operations.

What is the team composition?

We worked with 2–5 teammates from Zedtreeo.

How did you come to work with Zedtreeo?

We found them through an online search. We chose them because their pricing fit our budget.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We worked together from February–April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen faster response times, improved workflow efficiency, better task management, reduced administrative workload, and more consistent day-to-day operations. Specifically, our response times have improved by around 40%, our administrative workload has been reduced by nearly 30%, and our overall operational efficiency has increased through faster task completion and better workflow management. We’ve tracked progress through internal tools, reports, and daily operational monitoring.

How did Zedtreeo perform from a project management standpoint?

Zedtreeo’s project management has been organized and responsive, with clear communication and generally timely delivery of tasks. They’ve mostly met deadlines, and any delays have been handled with updates and quick adjustments. We primarily communicate via email and messaging apps.

What did you find most impressive about them?

We were most impressed with their responsiveness and ability to quickly adapt to changing requirements while maintaining consistent output quality.

Are there any areas they could improve?

Their turnaround time on a few Adobe document requests could have been faster. Additionally, more proactive status updates would have improved visibility during busy periods.

BACKGROUND

Please describe your company and position.

I am the Team lead of sales Department of Tomen Electronics India Pvt Ltd

Describe what your company does in a single sentence.

Electronics company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zedtreeo to accomplish?

• Sales, Lead Generation

SOLUTION

How did you find Zedtreeo?

Referral

Why did you select Zedtreeo over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Zedtreeo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As theTEAM lead for Sales, Lead Generation, and Data Analytics & Reporting at Tomen Electronics India Pvt. Ltd., I was facing a significant challenge: our sales growth had slowed, lead generation was becoming less effective, and our reporting processes were not providing the actionable insights needed for timely decision-making. To address these challenges, we decided to HIRE with ZedTreeo, a company that was recommended to us through a trusted referral and aligned well with our budget requirements. Their team worked closely with us to evaluate our existing sales processes, strengthen lead generation strategies, and improve data reporting workflows. The collaboration brought a fresh perspective to our operations. By refining lead management practices, optimizing outreach efforts, and enhancing reporting structures, we were able to create a more organized and data-driven approach to sales growth. The engagement has helped us focus on improving efficiency, identifying new opportunities, and building a stronger foundation for long-term business development. We appreciate the professionalism, responsiveness, and commitment demonstrated throughout the project and look forward to continuing our efforts toward sustainable growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped us improve lead quality, streamline our sales process, and enhance reporting accuracy. As a result, we gained better visibility into sales performance, faster decision-making, and a stronger, more organized sales pipeline that supports sustainable business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZedTreeo managed the project professionally and maintained clear communication throughout the engagement. They delivered key milestones on time, were responsive to our requirements, and quickly adapted to feedback whenever adjustments were needed. Their proactive approach and commitment to meeting deadlines helped ensure a smooth and productive collaboration.

What was your primary form of communication with Zedtreeo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We experienced an increase in qualified leads, better lead management, and improved conversion opportunities through a more structured sales process. The quality of our sales pipeline improved, allowing our team to focus on higher-potential prospects.

Are there any areas for improvement or something Zedtreeo could have done differently?

No