Turum-burum is a UX/UI and CRO company with over 15 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine.
We have worked with the top 30 eCommerce brands in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe, the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users.
We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar.
We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters.
Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Kharkiv, Ukraine
Year founded
Founded 2009
1 Locations
Kharkiv , Ukraine
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
Turum-burum offers competitive pricing and good value for cost, with project costs mentioned around $10,000 and up to $50,000. Clients appreciate their expertise, timely delivery, and responsiveness, indicating a strong return on investment through improved user experience and conversion rates.
Turum-burum is recognized for their responsiveness and clear communication. Clients appreciate their proactive approach, regular updates, and willingness to incorporate feedback, which fosters a collaborative working environment.
Room for More Cultural Insights
While clients are generally satisfied, there is a suggestion for Turum-burum to enhance their understanding of international cultures and user behaviors, which could further improve their global market reach.
High-Quality Deliverables
Clients consistently report receiving high-quality deliverables from Turum-burum. The team's work is noted for its quality, meeting or exceeding client expectations in terms of design and functionality.
Successful Collaboration with Clients
Turum-burum is noted for successfully collaborating with clients across various industries. They build strong partnerships by understanding client goals and aligning their services with business objectives.
Collaborative Design Process
Turum-burum's design process is highly collaborative, involving clients at every step. This collaboration ensures that the final product aligns with client expectations and business goals.
Proven Track Record in Diverse Industries
Turum-burum has demonstrated success across multiple industries, from e-commerce to SaaS and beyond. Their ability to adapt to different industry requirements and deliver tailored solutions is frequently highlighted.
"They performed the project to a very high standard."
Feb 1, 2022
E-Commerce Manager, Sunuva
Jennifer Tully
Verified
Retail
London, England
1-10 Employees
Online Review
Verified
Turum-burum was hired by a swimwear company to perform a site usability audit. The team utilized analytic tools, session recordings, and other customer data to execute their tasks and provide recommendations.
Turum-burum's work drove an increase in the client's conversion rate and site traffic. Proactive and detail-oriented, they took the time to understand all of the available data to provide optimal solutions and explanations for the client's problems. They were supportive and transparent throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Ecommerce Manager for B2C Swimwear company located in the UK.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Turum-burum?
Our main aim working with Turum Burum was to identify key areas where customers were not completing their transactions and why, to increase the conversion and to provide the customer with a better journey whilst using our website.
SOLUTION
How did you select this vendor?
We were recommended Turum Burum by our development team as they had worked successfully along side them previously for another client.
Describe the project in detail and walk through the stages of the project.
The Turum Burum team conducted a throughout audit of our website, using analytic tools, session recordings, and data provided by us of known customer snag points. They completed the project within the stated time and a full detailed proposal of amendments was provided with documented examples and indications of how each amendment could improve the journey.
How many resources from the vendor's team worked with you, and what were their positions?
I worked directly with their Digital Marketing Strategist, a project manager and results were overseen and communicated with us by the Head of UX/UI department.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are currently implementing nearly every suggestion put forward by Turum Burum, and at a time with increased traffic due to a promotional period we are already seeing the improved conversions.
How effective was the workflow between your team and theirs?
The team conducted their audit within the stated time and kept us informed of each step. The team explained with ease each suggestion and why they felt it was required, with data backup. They were also on hand to advise my development team for any further clarifications.
What did you find most impressive or unique about this company?
The standard of the audit was high, and i felt each possible element of the website was deeply investigated.
Are there any areas for improvement or something they could have done differently?
No, they performed the project to a very high standard and i would gladly recommend them to any other clients.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Stated time of the project was met."
Cost
5.0
Value / within estimates
"Relative to the project."
Willing to Refer
5.0
NPS
UI/UX Design for SaaS Booking Company
UX/UI Design
$10,000 to $49,999
May 2011 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"This wasn’t our first product with them, but it’s the best one so far."
May 26, 2021
Project Manager, Inseanq
Dmytro Skrypchenko
Verified
Other industries
Vancouver, British Columbia
1-10 Employees
Phone Interview
Verified
Turum-Burum has designed the system’s interface for a booking platform. Focusing on UX/UI, they’ve helped with brainstorming and creation of personas. They’ve used Figma to develop the design framework.
Thanks to Turum-Burum’s strong interface, the website has a net promoter score of nearly 10, and around 5% of the market is already signed up. The team is very goal-oriented and involved with their work. They keep constant communication through meetings and video calls.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We’re developing a SaaS product that focuses on the travel and diver boat industry. It’s a pricing and booking management solution for yachts and divers. I’m responsible for the product and operations in the company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-Burum?
We hired them to create the system’s UI/UX.
SOLUTION
What was the scope of their involvement?
Turum-Burum is our consultant for all things related to the system’s interface; they’ve been working with us from the very beginning. The site has a communication system for clients and suppliers and a GDPR-compliant system for storing personal information, or so-called “guest forms”. It also has a content integration hub with the main travel agencies on the market.
At first, we gave them the concept of the project and developed personas together, while our product team set development priorities based on customer needs. They focused on different things at different stages, starting with the initial brainstorming. Turum-Burum brought their knowledge about startups in other industries to help us define the solution.
Then, they created all of the wireframes and documentation related to the design. The design framework was developed in Figma, and our developers were able to use it without involving the designers.
The wireframe website helped us validate the idea with prospective customers and start development with our in-house team. Turum-Burum also figured out how to perform complex operations in easily understandable ways for users. Our customers aren’t tech-savvy people, so creating the right interface was a challenging task.
What is the team composition?
Turum-Burum has provided us with one UX designer, one UI designer, and one project manager. The project manager is responsible for organizational and financial matters. Some designers were integrated into our team, and we’ve worked with them on a daily basis.
How much have you invested with them?
At this moment, the cost has been around $25,000–$40,000.
What is the status of this engagement?
We first worked with Turum-Burum around 10 years ago on a product for the local travel industry. I believe we were one of their first customers, and this is our third project with them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Around 5% of our market is signed up and using the product, and our net promoter score is close to 10. We were even able to sign some customers during COVID-19.
In general, customers are fully satisfied with the product, and they’re saying that it’s a technological shift for the industry. Since we’re working in a small niche and trying to figure out the best way to solve user problems, it’s unlikely that we’ll create the perfect solution on the first attempt. However, we’ve managed to create a really good product using our and Turum-Burum’s experience.
All in all, having a strong interface has been helpful for us, so it was a good decision to invest in UI. This wasn’t our first product with them, but it’s the best one so far.
How did Turum-Burum perform from a project management standpoint?
We’ve worked remotely for the most part, but the communication with Turum-Burum has been good throughout this process. At the beginning, we had some face-to-face brainstorming sessions. Now, we have Zoom meetings, so it’s easy to share screens and discuss everything.
What did you find most impressive about them?
Their understanding of business and technical items has helped us not to waste time during the active development stage. It’s very important that designers understand the business needs and limits of the project, and that sometimes the perfect solution will be too expensive to implement. Turum-Burum is able to find good balance and provide an optimum solution.
Additionally, our frontend developer mentioned that working with Turum-Burum has been a great experience. They understand how frontends work, so they didn’t create things that required a lot of resources to implement.
Are there any areas they could improve?
Considering that they’re entering the international market, they should increase their understanding of international cultures and user behaviors.
For instance, we see that the behavior of some of our Asian customers differs slightly from people in North America. Since none of us had this kind of experience, these insights might be improved after several international projects.
Do you have any advice for future clients of theirs?
It’s important to be open-minded. Turum-Burum can provide great ideas, but the client should be able to hear and adopt those ideas. It’s important to make them feel that they’re involved in the project and their opinion is valuable.
Secondly, I recommend having an initial discussion and creating a bird’s-view plan of the project, covering the most important areas. Turum-Burum cares about results, so if they know where they can provide the biggest impact, they can be more effective than just providing some nice pictures.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"I’ve recommended them already.
UX/UI Design for Computer Software Company
UX/UI Design
$10,000 to $49,999
Feb. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They provide top-tier quality services at a reasonable price."
Aug 13, 2020
Senior UX Designer, Snocko
Roman Tyrykin
Verified
Other industries
Bangkok, Thailand
11-50 Employees
Phone Interview
Verified
Turum-Burum provides UX design support across projects for a computer software company. They create mockups and work on the design according to specifications currently for an app being developed.
The work and deliverables have all been of great quality and satisfy the client. As a team, Turum-Burum is reliable, consistent, and accommodating. Their accountable approach and dedication to providing strong work make them a great partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the senior UX designer for Snocko. It is a computer software company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-Burum?
We were looking for a UX designer to work with us on some projects.
SOLUTION
What was the scope of their involvement?
They’ve done several projects with us. The biggest project so far is for an app we are developing. We provide the specifications and they make mockups, and handle the UX design for it.
What is the team composition?
We have worked with three different designers, starting with a junior designer and working up to the current high-level designer.
How did you come to work with Turum-Burum?
A friend recommended them to me. I contacted them, and liked what I saw of their previous work. They started with a small project. I was happy with the collaboration, and we have continued working together.
How much have you invested with them?
We’ve spent between $20,000–$30,000.
What is the status of this engagement?
We began working together in February 2019 and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They provide top-tier quality services at a reasonable price.
How did Turum-Burum perform from a project management standpoint?
We talk twice a week to discuss progress, and necessary changes, depending on the project. We use Skype and Zoom.
What did you find most impressive about them?
They’re very punctual, and flexible. They take responsibility for their work, making corrections without any issue when needed.
Are there any areas they could improve?
No, there’s nothing.
Do you have any advice for potential customers?
Load them with work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Web Design for Analytics Company
Web Design
Confidential
Feb. - Jan. 2017
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
“They knew what decisions to make for the betterment of our company.”
Sep 4, 2017
Project Manager & Analyst, Singularex Inc.
Tetiana Marchenko
Verified
Other industries
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-Burum redesigned and optimized an existing website to improve response times and graphic quality.
Turum-Burum’s designer provided constructive suggestions while remaining responsive and professional throughout the project. Visitors now stay on the website for a longer amount of time, and the design was completed promptly and in accordance to the agreed budget.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
I’m the project manager and analyst of Singularex Inc., an IT services company located in Kharkiv, Ukraine. We have 11-50 employees, and we analyze big data by using predictive algorithms in order to help clients make data-driven decisions.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-Burum?
Our company has two departments, consisting of one in the US, and one where my team is located in Ukraine. We handle multiple analytical cases with images and various information. Our site was working slowly, and the image quality was also poor. Potential customers didn’t want to work with us because our site looked unprofessional.
We had several problems with our old website, including results visualization of our researchers, issues with graphics and images, as well as poor loading times. We were seeking advice and consulting on how to develop a cost-efficient website with increased speed while housing high quality content and images.
SOLUTION
What was the scope of their involvement?
Turum-Burum designed our new website. They made it more user-friendly, and also found a solution for our image problem.
What is the team dynamic?
We worked with a single designer from Turum-Burum. We communicated via email and phone calls.
How did you come to work with Turum-Burum?
My US colleagues had tasked me in finding an agency based on Ukraine for financial reasons, and I found Turum-Burum on Dribbble. We'd previously met their team during an IT conference, and I’d also heard about them from a colleague. We ultimately decided to work together.
What is the status of this engagement?
We started working with them around February 2017, and the project lasted for about 1 week.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We currently have an easy-to-understand and responsive website. Visitors are now staying on the website for a longer amount of time than they were with the old design.
How did Turum-Burum perform from a project management standpoint?
They answered our questions quickly, and were good at understanding our needs. We had no issues, and the designer was professional, responsive, and made suggestions on how to improve the website. They delivered according to scope while keeping both the schedule and budget in mind.
What did you find most impressive about them?
Turum-Burum was able to translate our vague ideas into something more interesting and fitting for our sphere of analytics. They knew what decisions to make for the betterment of our company.
Are there any areas they could improve?
No. We had a very positive experience.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Web Dev & UI/UX Design for IT Services Company
Web Development
Confidential
Dec. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Turum-Burum has provided the right expertise and done everything we needed."
Jul 28, 2017
Marketing Manager, Ubertesters
Viktor Dmytrenko
Verified
Other industries
Kharkiv, Ukraine
11-50 Employees
Phone Interview
Verified
Turum-Burum assists with diverse web and mobile development efforts, focusing on frontend builds and UI/UX design. Tasks include site updates, landing page construction, app creation, and testing.
Through Turum-Burum’s involvement, each project met internal and external expectations as well as technical requirements. The team’s flexible organization, specialized skill sets, reasonable pricing, and strong deliverables continue to add value.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the marketing manager of Ubertesters.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-Burum?
We were in the process of updating the site, as well as building landing pages for our events and creating a mobile app.
SOLUTION
What was the scope of their involvement?
We have worked with Turum-Burum on 5–7 projects, including updates to our website and mobile app. They focused mainly on web design, UI/UX [user interface/user experience] tweaks, and frontend web development.
They provided skilled experts for the UI/UX part. We had a specific request from a client, and Turum-Burum helped us achieve it. From time to time, we will hire people with specific knowledge sets, and Turum-Burum’s team is skilled in UI testing. When we have relevant requests, we involve their company.
We generally have no more than 5–6 people from Turum-Burum’s team at the same time. Around 15 people from their side have taken part in our projects over time.
How did you come to work with Turum-Burum?
I received a reference from a colleague who had worked with them in the past.
How much have you invested with them?
The cost has been substantial.
What is the status of this engagement?
We started working with Turum-Burum in November or December 2016. The latest contract ended 4–5 months ago. We get new projects from time to time and ask Turum-Burum to help us.
RESULTS & FEEDBACK
How did Turum-Burum perform from a project management standpoint?
We wouldn’t have involved them in subsequent projects if they didn’t meet our expectations. We started the collaboration in 2016 and have continued because Turum-Burum does good work. We can send them technical specifications and receive several options as far as the overall approach. They provide managers and specialists who can also work with our own leadership.
We communicate via Skype, Phone, Viber, Slack, Trello, uTrack, Redmine, and Basecamp, depending on our and our clients’ requirements.
What did you find most impressive about them?
They are quite good in terms of UI/UX design. This skill interested us, as we have managers on our side and needed some specific skill sets to help us close deals with UI testing or with specific items related to our own ongoing projects like websites and mobile apps. Turum-Burum has provided the right expertise and done everything we needed.
Are there any areas they could improve?
No, everything has been quite good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"The cost was much cheaper than with our previous studio, and Turum-Burum’s people are more skilled."
Willing to Refer
5.0
NPS
"I would refer them in principle, but working with Turum-Burum creates an advantage for us, so I don’t want anyone else to hire them.
Web Redesign Services for SEO Agency
UX/UI Design
$10,000 to $49,999
Oct. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We were satisfied with their work.”
Dec 23, 2025
CEO, Topdog
Christian Rudolf
Verified
Advertising & marketing
Stockholm, Sweden
1-10 Employees
Online Review
Verified
Turum-burum redesigned a website for an SEO agency's end client in the printing industry. The team revamped the site's navigation, product pages, and categories, and created a scalable design system.
Thanks to Turum-burum's efforts, the end client's website traffic increased by 30% and conversion rate by 25%. The team managed the project well, delivered on time, and communicated effectively through virtual meetings, emails, and messages. Their reliability and professionalism stood out.
BACKGROUND
Introduce your business and what you do there.
I'm the CEO of Topdog, an SEO agency for big brands in Scandinavia. We help companies attract customers online and build a long-term competitive edge in their segment through SEO.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-burum?
We needed support to redesign the website of a client in the printing industry, for whom we were also doing SEO. We wanted to update key pages, including navigation, categories, and product pages, to make the site easier to use and improve important metrics. We also wanted to create a flexible design system that could grow with the business while keeping the brand consistent.
SOLUTION
What was the scope of their involvement?
Turum-burum redesigned the website based on a roadmap we provided. The team improved navigation and created user-friendly category and product pages. Turum-burum also created a scalable design system to maintain brand consistency. These changes enhanced both user experience and search performance.
What is the team composition?
We worked with 2–5 teammates from Turum-burum.
How did you come to work with Turum-burum?
Someone from my LinkedIn network referred Turum-burum. We chose them because they had a rare combination of skills. They were good at UX/UI, design, and conversion. This combination created a very different outcome since most agencies were good at only one of these skills.
How much have you invested with them?
We spent around $10,000.
What is the status of this engagement?
We worked together from October–December 2024.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We increased the website traffic by 30% and the conversion rate by 25%. The spring of 2025 was the most successful revenue season in our client's company history.
How did Turum-burum perform from a project management standpoint?
Turum-burum managed everything very well. They finished work on time, kept us updated, and were quick to answer questions or make changes. We communicated via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
We've worked with Turum-burum more than once. They also redesigned a fintech project for another client of ours, and we were very happy with the results. The team was reliable, professional, and easy to work with.
Are there any areas they could improve?
No, we were satisfied with their work and didn't see any areas for improvement.
RATINGS
5.0
"I will use them again."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Lots of bang for the buck"
Willing to Refer
5.0
NPS
Cross-Platform Mobile App UX/UI Design for Software Dev Co
UX/UI Design
Confidential
Oct. 2024 - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project."
Jun 12, 2025
CMO, Codeska
Julia Yakusha
Information technology
Ukraine
11-50 Employees
Online Review
Turum-burum provided UX/UI design services for a software development company. The team created a cross-platform mobile app's UI using Figma, the project's architecture, navigation, filters, and user profile.
Turum-burum delivered the key designs and architecture on time, meeting the client's expectations and ensuring a smooth transition to development. The team communicated clearly, updated the client regularly on progress, and responded well to inquiries. Turum-burum's expertise stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CMO of Codeska
Describe what your company does in a single sentence.
Codeska — a full cycle software development company with a proven track record of delivering over 150 complex solutions and products across industries such as logistics, agriculture, manufacturing, retail, healthcare, and more.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Designed the Figma UI for our project
Developed the project architecture for a cross-platform mobile app (iOS/Android)
Created the design and structure for app navigation and filters
Developed the user profile design and structure
Provided the initial concept for the interactive map and geolocation search
SOLUTION
How did you find Turum-burum?
Clutch Site
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum was responsible for creating the UX/UI design in Figma and developing the project architecture for a cross-platform mobile app. The team delivered visual designs for both iOS and Android platforms. Their work included the design of key screens and features such as property listings, filters, saved searches, and user profiles. The result was a fully optimized design, ready for the next stages of development. The main deliverables were the complete UI designs and the project architecture.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Turum-burum delivered the key designs and architecture on time, maintaining clear communication and providing regular progress updates. Their work fully met our expectations and ensured a smooth transition to development.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very responsive to our inquiries and always ensured our needs were met in a timely manner. Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum stood out for their exceptional UX/UI design expertise, seamless communication, and attention to detail, ensuring both aesthetic appeal and user-friendly functionality across platforms.
Are there any areas for improvement or something Turum-burum could have done differently?
I think they don’t need to change anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website UX Audit for Clothing Manufacturer
UX/UI Design
Confidential
Apr. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Turum-burum is amazing at combining detailed analytics with practical advice.”
Apr 12, 2025
CEO, Bilyi Halat
Andrii Prystupa
Retail
Khmelnytskyi, Ukraine
51-200 Employees
Online Review
Turum-burum conducted a UX audit of a clothing manufacturer's website. They provided insights into customer interactions with the platform, identified usability issues, and developed a strategy to address them.
Turum-burum delivered a detailed report on customer interactions with the website, a list of usability and design issues impacting conversions, and UX/UI recommendations aligned with business goals. The team impressed the client with their combination of detailed analytics and practical advice.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Bilyi Halat
Describe what your company does in a single sentence.
Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Analyze current metrics and find potential conversion growth points;
Create a client-oriented web product design with smooth customer experience;
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Metric 1: Detailed report on customer interaction with the current website version;
Metric 2: A list of available usability and design issues that impact business conversion;
Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.
Are there any areas for improvement or something Turum-burum could have done differently?
No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Multi-Brand Beauty Store
Conversion OptimizationUX/UI Design
Confidential
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was highly responsive to feedback and adjustments."
Mar 23, 2025
CEO, Multi-Brand Beauty Store
Anonymous
Verified
eCommerce
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-burum provided UX/UI design services for a multi-brand beauty store. They analyzed the user journey of the client's website. The goal was to improve the site's UX and efficiency.
Turum-burum delivered a detailed improvement plan, which outlined specific steps to enhance the site's UX. The team established a smooth workflow through careful planning, clear communication, and prompt execution. What stood out about Turum-burum was their in-depth knowledge of UX/UI design.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Our goal was to improve the user experience on the website and increase its efficiency.
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Why did you select Turum-burum over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Convincing Case Studies
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A detailed improvement plan was created, outlining specific steps to enhance the user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.
What was your primary form of communication with Turum-burum?
Email or Messaging App
What did you find most impressive or unique about this company?
Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most.
Are there any areas for improvement or something Turum-burum could have done differently?
I did not notice.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Home Appliance Retailer
Graphic DesignUX/UI DesignWeb Design
Confidential
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We continue to happily work with Turum-burum."
Mar 1, 2025
CEO, SmartMag
Anonymous
eCommerce
Ukraine
11-50 Employees
Online Review
Turum-burum provides UX/UI design services for a home appliance retailer. The team conducts a UX audit, creates prototypes, and develops detailed reports with recommendations and references.
Thanks to Turum-burum's efforts, the client has seen enhanced brand engagement, a streamlined user journey, and an increased average order value. The team is responsive to the project's needs and adaptable to changes, much to the client's delight.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of SmartMag
Describe what your company does in a single sentence.
SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Redefine the website to align with new business objectives.
Improve the user experience for both mobile and desktop visitors.
SOLUTION
How did you find Turum-burum?
Clutch Site
Other
Why did you select Turum-burum over others?
Due to their exceptional track record in UX/UI design and improvement, as well as CRO.
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We worked with Turum-burum to improve our website.
They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced Brand Engagement
Streamlined User Journey
Increased Average Order Value
Improved Product Discoverability
Enhanced Mobile Experience
Modernized User Interface
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression.
Are there any areas for improvement or something Turum-burum could have done differently?
We continue to happily work with Turum-burum. Without any complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-40 of
56 Reviews
Our Story
A Playful Name, but with a Serious Attitude
Some say that our name sounds like the roar of a racecar engine, and we're always revved up to create amazing things for our clients! Although we have a whimsical name, we have worked with top brands in Europe, the USA, Canada, and Australia, and created interfaces for businesses of all sizes that go wow, including Rozetka, with about 2.5 million users per day. The interfaces we've built have been tested by 40 million users.
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