Turum-burum is a UX/UI and CRO company with over 17 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine.
We have worked with the top 30 eCommerce brands in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe (Sweden, Norway, UK, etc) , the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users.
We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar.
We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters.
Conversion OptimizationUX/UI DesignConversion Rate Auditing ServicesUX StrategyUsability TestingUser Research
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
Turum-burum is noted for its good value for cost, with clients emphasizing affordable pricing that fits their budgets. Many reviews highlight the company's ability to deliver high-quality work within agreed timelines, making it a cost-effective choice for UX/UI projects.
Turum-burum's use of data to back up their design decisions is highly valued by clients. They employ analytics, heatmaps, and session recordings to inform their recommendations, which leads to measurable improvements in conversion rates and user engagement.
Proactive Problem-Solving
Turum-burum's proactive approach to identifying and solving usability issues is appreciated by clients. They provide detailed reports and practical recommendations that address specific client challenges.
Strong Industry Reputation
Turum-burum is frequently chosen due to their strong reputation, high ratings, and positive client reviews. Their track record of success in various industries makes them a preferred partner for UX/UI projects.
High-Quality Deliverables
Turum-burum consistently delivers high-quality design assets, prototypes, and user testing reports. Clients are impressed with the attention to detail and the aesthetic and functional quality of the end products.
Alignment with Business Goals
Clients value Turum-burum's ability to align UX/UI improvements with broader business goals. Their designs not only enhance user experience but also contribute to business growth and efficiency.
Turum-burum was hired by a retail network to redesign their website. The team was tasked with creating prototypes, optimizing the interface for new tasks, and improving the efficiency of interaction with users.
Thanks to Turum-burum’s efforts, the client saw a 41% increase in the number of users who added the product to the cart, a 31% rise in checkout rate, and an improvement in conversion rate by 41.94%. Overall, the team delivered high-quality work on time, leading to a successful engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the co-founder of Tehno Yizhak
Describe what your company does in a single sentence.
Tehno Ezh - a group of companies that includes a national retail network of more than 100 stores, the ti.ua online market, a wholesale company, and a portfolio of own accessories brands for Apple products
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Create a more modern, convenient, and attractive website and adapt it to various screen extensions
Update the site design to make the process of purchasing on the site as convenient as in real life
SOLUTION
How did you find Turum-burum?
Online Search, Referral, Other
Why did you select Turum-burum over others?
High ratings, Close to my geographic location, Good value for cost, Referred to me, Company values aligned, Other
What was the size of Turum-burum’s team?
2-5 Employees
What was your primary form of communication with Turum-burum?
In-Person Meeting, Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
The Turum-burum team started with close communication with our team, a briefing, and organizing strategic sessions with our managers, they visited several of our stores. Then we moved on to the stage of creating page prototypes. After the approval of the prototypes, we presented the design of the site's key pages, where we thought through all the micro-interactions and animations, implemented a system of related sales, and created automatic registration of a new user at checkout. After redesigning the site, we continued to cooperate on an ongoing basis. The guys help us optimize the interface for new tasks, experiment, and improve the efficiency of interaction with users online
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
When we compared analytics data from one month before the launch of the new site to the period after: the number of users who added the product to the cart increased by 41%; the number of users who went to checkout increased by 31%; the conversion rate increased by 41.94%. In addition to the result expressed in numbers, the agency managed to solve all three of our key tasks and helped to consolidate an omnichannel approach in business, in which the client receives the same high-quality service both in the chain stores and online
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The agency’s specialists have dived deep into the niche. The work on the project was divided into sprints with clear deadlines. We always understood when a certain pool of tasks would be ready. All work was completed on time
What did you find most impressive or unique about this company?
We really liked the approach of these guys, when they evaluated any changes in the interface not just like/dislike the client, but confirm the effectiveness of their UX/UI solutions with specific numbers from analytics
Are there any areas for improvement or something Turum-burum could have done differently?
I can’t remember anything like that
RATINGS
5.0
Quality
n/a
Service & Deliverables
Schedule
n/a
On time / deadlines
Cost
n/a
Value / within estimates
Willing to Refer
n/a
NPS
Web Dev & Design for Comic Book Retailer
E-Commerce DevelopmentUX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
May 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was diverse, and they implemented their e-commerce design expertise into our project."
Mar 3, 2023
COO, World of Comics
Anonymous
Retail
Kyiv, Ukraine
11-50 Employees
Online Review
Turum-burum designed a website for a comic book retailer. The team provided brand book development, benchmarking, tonal messaging, and the construction of the website's infrastructure.
Thanks to Turum-burum's efforts, the client was able to improve the website's online conversions. The team delivered the project on time and within budget, and internal stakeholders were particularly impressed with the vendor's responsive, collaborative, and detail-oriented approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of World of Comics
Describe what your company does in a single sentence.
The company owns thematic geek stores in Ukraine that sell licenced merchandising
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
To design a brand-new website for the company
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
Close to my geographic location, Great culture fit, Company values aligned
What was the size of Turum-burum’s team?
2-5 Employees
What was your primary form of communication with Turum-burum?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
The team aimed to develop a design for the brand-new website project. They developed a brand book, did benchmarking, suggested the tone of voice and built a strong website structure that led to a great customer flow. As a result, all developments were implemented, and the project was successfully launched.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Order conversions
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The design was built from scratch. The team did a market overview to identify relevant e-commerce trends to our niche. All visual decisions were personalized. The team did an enormous accent on customer flow on the website. All visual solutions were presented on time, according to the deadline.
What did you find most impressive or unique about this company?
We were impressed with the speed of team integration in our niche. During the first couple of meetings, we identified the portraits of our customers, and the team designed solutions for the critical pain points. Also, a lot of effort was put into details: all colours, functions, and calls to action were discussed from all possible sides. Also, the team was diverse, and they implemented their e-commerce design expertise into our project. We are highly satisfied
Are there any areas for improvement or something Turum-burum could have done differently?
I would not say so.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Great team of professionals with outstanding e-commerce portfolio and background that can be easily tailored to any niche or project.
Landing Page Design for Shopify Agency
Web Design
Less than $10,000
April 2022
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their attention to detail and the quality of communication were impressive."
Apr 29, 2022
Founder & Creative Director, Shopify Agency
Anonymous
Verified
Business services
United Kingdom
1-10 Employees
Online Review
Verified
Turum-burum was hired to design a sales landing page for a Shopify Agency's website. The client detailed the content requirements, and the team presented initial designs that were amended for the final design.
The client was pleased with the design of Turum-burum, and they confidently moved to the development stage of the landing page. Throughout the engagement, they communicated effectively and had a smooth collaboration. Their meticulous design also proved their professionalism.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Founder and Creative Director at a Shopify agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Turum-burum?
We hired Turum-burum to design a sales landing page for our agency website.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were introduced to Turum-burum by a mutual contact.
Describe the project in detail and walk through the stages of the project.
We shared brief for the landing page, detailing the content requirements. We were presented with initial designs via Figma that were followed by two sets of amendments.
How many resources from the vendor's team worked with you, and what were their positions?
We primarily worked with Denis (Head of UX/UI department) with support from Diana (Digital Marketing Strategist).
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are in the process of developing the landing page design.
How effective was the workflow between your team and theirs?
Working with Turum-burum was a very smooth experience.
What did you find most impressive or unique about this company?
Their attention to detail and the quality of communication were impressive.
Are there any areas for improvement or something they could have done differently?
We don't have any recommendations fro improvements based on our experience with Turum-burum!
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 61-63 of
63 Reviews
UX/CRO Audit
A CRO audit is a deep analysis of user behavior on your website, based on data that helps identify opportunities to increase conversion rates. It includes: general business analysis: competitors, target audience, industry analysis; expert evaluation of your website by a UX designer; GA4 review and advanced GTM events set up; heatmaps analysis, etc.
Small
5 pages analysis with the greatest impact on CR
$1,200
/total
GA4 and heatmaps checkup: General overview
Number of hypotheses with detailed recommendations: 15
Result of the comprehensive UX audit: Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration: 5 business days
Medium
30-50 hypotheses with detailed recommendations
$2,900
/total
GA4 and heatmaps checkup: Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration: up to 15 business days
Large
Creating prototypes for the most important pages
$3,600
/total
GA4 and heatmaps checkup: Detailed analysis of the entire project
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration: from 15 business days
Features
Small
$1,200
/total
Medium
$2,900
/total
Large
$3,600
/total
GA4 and heatmaps checkup
General overview
Funnel tagging in GTM heat maps video recordings
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
15
up to 50
up to 50
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
5 business days
up to 15 business days
from 15 business days
Small
$1,200
/total
GA4 and heatmaps checkup
General overview
Number of hypotheses with detailed recommendations
15
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration
5 business days
Medium
$2,900
/total
GA4 and heatmaps checkup
Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration
up to 15 business days
Large
$3,600
/total
GA4 and heatmaps checkup
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
from 15 business days
Our Story
A Playful Name, but with a Serious Attitude
Some say that our name sounds like the roar of a racecar engine, and we're always revved up to create amazing things for our clients! Although we have a whimsical name, we have worked with top brands in Europe, the USA, Canada, and Australia, and created interfaces for businesses of all sizes that go wow, including Rozetka, with about 2.5 million users per day. The interfaces we've built have been tested by 40 million users.
What Sets Us Apart
Deep expertise in UX/UI & conversion optimization
With 16+ years of experience, Turum-burum delivers measurable KPI growth through data-driven UX/UI and CRO for eCommerce, SaaS, Web3, and mobile products. Recognized among the Top 100 Conversion Optimization Services, we design experiences that drive real business results.
Data-driven, results-focused approach
Our design decisions are rooted in analytics, experimentation (CRO), and research — not just aesthetics — resulting in measurable uplifts in user engagement, conversion rates, and business growth. Our CR growth case studies have been featured on the official blogs of Hotjar and Microsoft Clarity.
Globally trusted UX partner
We are the only Ukrainian UX agency recognised as a Google UX Partner and have shared best practices at international events, bringing world-class insights into every project.
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