Turum-burum

BACKGROUND

Introduce your business and what you do there.

I’m the project manager and analyst of Singularex Inc., an IT services company located in Kharkiv, Ukraine. We have 11-50 employees, and we analyze big data by using predictive algorithms in order to help clients make data-driven decisions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Turum-Burum?

Our company has two departments, consisting of one in the US, and one where my team is located in Ukraine. We handle multiple analytical cases with images and various information. Our site was working slowly, and the image quality was also poor. Potential customers didn’t want to work with us because our site looked unprofessional.

We had several problems with our old website, including results visualization of our researchers, issues with graphics and images, as well as poor loading times. We were seeking advice and consulting on how to develop a cost-efficient website with increased speed while housing high quality content and images.

SOLUTION

What was the scope of their involvement?

Turum-Burum designed our new website. They made it more user-friendly, and also found a solution for our image problem.

What is the team dynamic?

We worked with a single designer from Turum-Burum. We communicated via email and phone calls.

How did you come to work with Turum-Burum?

My US colleagues had tasked me in finding an agency based on Ukraine for financial reasons, and I found Turum-Burum on Dribbble. We'd previously met their team during an IT conference, and I’d also heard about them from a colleague. We ultimately decided to work together.

What is the status of this engagement?

We started working with them around February 2017, and the project lasted for about 1 week.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We currently have an easy-to-understand and responsive website. Visitors are now staying on the website for a longer amount of time than they were with the old design.

How did Turum-Burum perform from a project management standpoint?

They answered our questions quickly, and were good at understanding our needs. We had no issues, and the designer was professional, responsive, and made suggestions on how to improve the website. They delivered according to scope while keeping both the schedule and budget in mind.

What did you find most impressive about them?

Turum-Burum was able to translate our vague ideas into something more interesting and fitting for our sphere of analytics. They knew what decisions to make for the betterment of our company.

Are there any areas they could improve?

No. We had a very positive experience. 

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager of Ubertesters. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Turum-Burum?

We were in the process of updating the site, as well as building landing pages for our events and creating a mobile app. 

SOLUTION

What was the scope of their involvement?

We have worked with Turum-Burum on 5–7 projects, including updates to our website and mobile app. They focused mainly on web design, UI/UX [user interface/user experience] tweaks, and frontend web development.

They provided skilled experts for the UI/UX part. We had a specific request from a client, and Turum-Burum helped us achieve it. From time to time, we will hire people with specific knowledge sets, and Turum-Burum’s team is skilled in UI testing. When we have relevant requests, we involve their company.

We generally have no more than 5–6 people from Turum-Burum’s team at the same time. Around 15 people from their side have taken part in our projects over time.

How did you come to work with Turum-Burum?

I received a reference from a colleague who had worked with them in the past.

How much have you invested with them?

The cost has been substantial.

What is the status of this engagement?

We started working with Turum-Burum in November or December 2016. The latest contract ended 4–5 months ago. We get new projects from time to time and ask Turum-Burum to help us. 

RESULTS & FEEDBACK

How did Turum-Burum perform from a project management standpoint?

We wouldn’t have involved them in subsequent projects if they didn’t meet our expectations. We started the collaboration in 2016 and have continued because Turum-Burum does good work. We can send them technical specifications and receive several options as far as the overall approach. They provide managers and specialists who can also work with our own leadership.

We communicate via Skype, Phone, Viber, Slack, Trello, uTrack, Redmine, and Basecamp, depending on our and our clients’ requirements.

What did you find most impressive about them?

They are quite good in terms of UI/UX design. This skill interested us, as we have managers on our side and needed some specific skill sets to help us close deals with UI testing or with specific items related to our own ongoing projects like websites and mobile apps. Turum-Burum has provided the right expertise and done everything we needed.

Are there any areas they could improve?

No, everything has been quite good. 

BACKGROUND

Please describe your company and position.

I am the CMO of Codeska

Describe what your company does in a single sentence.

Codeska — a full cycle software development company with a proven track record of delivering over 150 complex solutions and products across industries such as logistics, agriculture, manufacturing, retail, healthcare, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Designed the Figma UI for our project
• Developed the project architecture for a cross-platform mobile app (iOS/Android)
• Created the design and structure for app navigation and filters
• Developed the user profile design and structure
• Provided the initial concept for the interactive map and geolocation search

SOLUTION

How did you find Turum-burum?

Clutch Site

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum was responsible for creating the UX/UI design in Figma and developing the project architecture for a cross-platform mobile app. The team delivered visual designs for both iOS and Android platforms. Their work included the design of key screens and features such as property listings, filters, saved searches, and user profiles. The result was a fully optimized design, ready for the next stages of development. The main deliverables were the complete UI designs and the project architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turum-burum delivered the key designs and architecture on time, maintaining clear communication and providing regular progress updates. Their work fully met our expectations and ensured a smooth transition to development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive to our inquiries and always ensured our needs were met in a timely manner. Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum stood out for their exceptional UX/UI design expertise, seamless communication, and attention to detail, ensuring both aesthetic appeal and user-friendly functionality across platforms.  

Are there any areas for improvement or something Turum-burum could have done differently?

I think they don’t need to change anything.

BACKGROUND

Please describe your company and position.

I am the CEO of Bilyi Halat

Describe what your company does in a single sentence.

Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Analyze current metrics and find potential conversion growth points;
• Create a client-oriented web product design with smooth customer experience;

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metric 1: Detailed report on customer interaction with the current website version;

Metric 2: A list of available usability and design issues that impact business conversion;

Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it. 

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.

Are there any areas for improvement or something Turum-burum could have done differently?

No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Our goal was to improve the user experience on the website and increase its efficiency.

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral

Why did you select Turum-burum over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Convincing Case Studies

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A detailed improvement plan was created, outlining specific steps to enhance the user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.

What was your primary form of communication with Turum-burum?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most. 

Are there any areas for improvement or something Turum-burum could have done differently?

I did not notice.

BACKGROUND

Please describe your company and position.

I am the CEO of SmartMag

Describe what your company does in a single sentence.

SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Redefine the website to align with new business objectives.
• Improve the user experience for both mobile and desktop visitors.

SOLUTION

How did you find Turum-burum?

• Clutch Site
• Other

Why did you select Turum-burum over others?

Due to their exceptional track record in UX/UI design and improvement, as well as CRO.

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Turum-burum to improve our website.

They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Brand Engagement
2. Streamlined User Journey
3. Increased Average Order Value
4. Improved Product Discoverability
5. Enhanced Mobile Experience
6. Modernized User Interface

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression. 

Are there any areas for improvement or something Turum-burum could have done differently?

We continue to happily work with Turum-burum. Without any complaints.

BACKGROUND

Please describe your company and position.

I am the Acting CEO of Lenovo.ua

Describe what your company does in a single sentence.

Tech monobrand online shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Outline UI/UX problems
• Find a way to raise the CR

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

Referred to me

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've got a presentation with summary results and detailed table with list of hypothesis and forecast on their impact on CR.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We raised mobile CR from 0,04 to 0,15 and desktop CR from 0,15 to 0,25.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was made before deadlines and all needs were responded.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

Guys are very friendly and I would be happy to work with them in future.

Are there any areas for improvement or something Turum-burum could have done differently?

I think from my side everything was nice in this collaboration.

BACKGROUND

Please describe your company and position.

I am the Director of Parasol.ua

Describe what your company does in a single sentence.

Parasol.ua is an online service for comparing and purchasing insurance products in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Evaluate how well the current website version aligns with business objectives
• Improve the website’s competitiveness and its ability to convert users

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Heard a lot about this studio

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a comprehensive analysis of our website’s interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions, which helped us design a more intuitive and user-focused platform for the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A comprehensive list of practical UX/UI suggestions aimed at enhancing usability.
• A clear insight into the next steps for improving business conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum utilized a client-focused approach, regularly seeking our input and promptly addressing any questions we had. The project was completed on schedule as promised.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio.

Are there any areas for improvement or something Turum-burum could have done differently?

No, everything was even better than I expected. 

BACKGROUND

Please describe your company and position.

I am the Marketer of Stfalcon Company

Describe what your company does in a single sentence.

Stfalcon – is a mobile & web development company that offers a range of IT consulting services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Improve website conversion by fixing major usability issues
• Conduct interface redesign with minimal financial risks

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral
• Clutch Site
• Testimonials

Why did you select Turum-burum over others?

• High ratings
• Good value for cost
• Good reputation

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a usability audit of the website, identified potential growth points, and presented a well-thought-out plan for website redesign to make our website more client-oriented

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced user experience
• customer engagement
• Depth of views
• Interface with intuitive navigation that works equally well on different appliances

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been working with them for several months. They constantly communicated with our representatives, quickly responded to our questions, and provided us with consultations if needed. The work was done within the agreed deadlines.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We liked their communication and involvement in the project. They asked for our feedback at each redesign step and stayed with us until the final phase — a successful product launch

Are there any areas for improvement or something Turum-burum could have done differently?

No, they did a great job!

BACKGROUND

Please describe your company and position.

I am the head of marketing department of Green Chef

Describe what your company does in a single sentence.

Gemini is the largest Ukrainian company supplying coffee, tea, equipment and related products to the B2B and B2C segments, paying special attention to providing quality products and excellent service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.
• Increase brand awareness and build brand identity.
• Improve user experience and optimize online conversion rate.

SOLUTION

How did you find Turum-burum?

Clutch Site

Why did you select Turum-burum over others?

• Good value for cost
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included:

• website layout;
• custom graphics;
• embedding our brand identity;
• developing the functionality to meet our business needs.
  Key deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided. 

They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, and communicative, and demonstrated a commitment to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.

Are there any areas for improvement or something Turum-burum could have done differently?

We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future.