Turum-burum

BACKGROUND

Please describe your company and position.

I am the CEO of Shiny&Diski

Describe what your company does in a single sentence.

We are the flagship of the Ukrainian tire market, operating since 2012 with branches in major cities (Kyiv, Kharkiv, Lviv, Odesa, and Dnipro) and serving as an official dealer for renowned tire brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Improve the quality of service and user experience on our website, enhance customer engagement.
• Shorten the user journey and optimize search, filtering, and sorting tools.

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral
• Clutch Site

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum undertook a comprehensive redesign of Shiny&Diski's website:

Conducting research to understand our requirements, target audience, and competition.

Creating wireframes and prototypes to visualize the website's layout and functionality.

Designing the website's interface, including the color scheme, typography, graphics, and overall look and feel.

Collaborating closely with us to incorporate our brand image and meet our specific needs.

Delivering the finalized UX/UI design assets to us for implementation.

The final result of Turum-burum's work was a redesigned website for Shiny&Diski that offered an improved user experience, streamlined functionality, and a visually appealing interface. The design aimed to help customers complete their purchases effortlessly and efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Metric 1 The website was launched according to the agreed timeline, meeting the planned deadline.
• Metric 2 (optional) The site’s CR increased by 12.5%, with notable boosts across devices — 16% for mobile and 7% for desktop.
• Metric 3 (optional) Users became 15% more likely to go to the product page from the product list and 67% more often added the product to the cart.
• Add another metric (optional) Users viewed 40% more products per session, with an average of 2.2 items.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum demonstrated effective project management, delivering all items on time. They were responsive to our needs, collaborating closely with us throughout the project.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Turum-burum's ability to understand our market position and customer needs and translate them into a clear and user-friendly interface design. Their expertise and attention to detail were remarkable.

Are there any areas for improvement or something Turum-burum could have done differently?

We were highly satisfied with the collaboration and the results achieved. So that there is no areas for improvement or things that Turum-burum could have done differently.

BACKGROUND

Please describe your company and position.

I am the Lead Analyst of AI EdgeLabs

Describe what your company does in a single sentence.

The AI EdgeLabs platform equips security teams with best-in-class AI technology that is autonomous, effective, and immediate in identifying, responding, and remediating ongoing attacks and threats at the Edge and IoT infrastructures from malware, ransomware, DDoS, botnets, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Design a sophisticated cybersecurity dashboard that is user-friendly and informative, with support for multiple users.
• Ensure that the dashboard is flexible enough to accommodate various user needs and roles

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Based on their expertise and proven track record of success in designing complex dashboards

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a comprehensive analysis of user needs and requirements to define the dashboard's functionalities and design. They developed a user-centered interface that prioritizes ease of use and accessibility. The dashboard is equipped with customizable widgets. 

The new dashboard is also flexible enough to accommodate the needs of different users, and it includes a role-based access control system to ensure data security. A light and dark theme option was also implemented to cater to user preferences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased user satisfaction with the dashboard 
• Reduced time spent navigating and accessing relevant information on the dashboard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum's project management was excellent. They consistently delivered on time and within budget, and they were always responsive to our needs. Communication was clear and effective, and they were always willing to go the extra mile to ensure our satisfaction.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with Turum-burum's team of experts. They were not only skilled and experienced, but they were also passionate about our project. They were always willing to share their insights and suggestions, and they helped us to achieve our goals.

Are there any areas for improvement or something Turum-burum could have done differently?

We were highly satisfied with Turum-burum's performance and found no areas for improvement. Their collaboration and the results achieved exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Senior Guidance

Describe what your company does in a single sentence.

Senior Guidance provides information and assistance to people seeking assisted living options for their elderly parents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Perform a completed usability audit to identify ways to improve project efficiency.

SOLUTION

How did you find Turum-burum?

Based on their reputation and extensive experience in UX/UI design

Why did you select Turum-burum over others?

Their strong expertise in CRO and ability to deliver effective tailored solutions

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a comprehensive UX/UI audit of Senior Guidance's website, focusing on identifying areas for improvement to increase lead form submissions from the target audience. They provided a detailed report outlining their recommendations for interface enhancement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A detailed report with recommendations for improving the interface, including examples and expert explanations. A UX/UI strategy to follow for increasing KPIs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had great experience working with Turum-burum on this project, and we were really impressed with their project management. They were prompt in attending to our requirements and requests, and their communication was clear and responsive.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by Turum-burum's ability to understand our specific requirements and provide tailored recommendations to improve our website's UX/UI design. Their team was responsive, communicative, and committed to delivering high-quality work.

Are there any areas for improvement or something Turum-burum could have done differently?

We were satisfied with the cooperation and recommendations provided by Turum-burum and no specific areas for improvement were identified.

BACKGROUND

Please describe your company and position.

I am the Marketer of ORNER

Describe what your company does in a single sentence.

ORNER is a Ukrainian manufacturer of housewares, office accessories, and goods for home and the soul, known for creating unique concepts, designs, and illustrations through our own design department.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Conduct a usability audit to identify areas for improvement in the project's efficiency.
• Redesign the ORNER website's UX/UI design to align with client requirements, business goals, and customer needs.

SOLUTION

How did you find Turum-burum?

Online Search

Why did you select Turum-burum over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a usability audit and based on the audit findings, they built a new UX\UI design for ORNER's website. Their scope of work included: 

• Analyzing the client's requirements, business goals, and customer needs. 
• Conducting a usability audit to identify design flaws affecting the website's performance. 
• Implementing the Evolutionary Site Redesign (ESR) approach, using Conversion Rate Optimization (CRO) principles. 
• Supervising a step-by-step interface improvements based on analytical data and A/B testing results. 
• Tailoring the UX/UI design to create a user-friendly interface with clear information structure. 
• Enhancing navigation, catalog categories, and the product page to improve user experience. 
• Optimizing the cart and checkout process to increase conversion rates. 
• Key deliverables included an improved UX/UI design, interface enhancements, and optimized user flows to boost the website's performance and user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile transactions increased by 1.5 times, indicating improved usability for mobile users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum's project management was effective, and they delivered items on time. They were responsive to our needs, ensuring that our requirements were met throughout the project.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum's ability to understand the needs and requirements impressed us. Their team was responsive, communicative, and committed to delivering high-quality work. We also valued their attention to detail and ability to stay within the agreed-upon budget.

Are there any areas for improvement or something Turum-burum could have done differently?

We are pleased to share that our collaboration with Turum-burum exceeded our expectations, and we are highly satisfied with the achieved results. Throughout the project, Turum-burum demonstrated an exceptional level of professionalism, attention to detail, and commitment to delivering outstanding outcomes. We couldn't identify any areas for improvement or suggest any changes. We are truly delighted with the collaboration and the remarkable results achieved.

BACKGROUND

Please describe your company and position.

I am the CMO of Gemini Espresso

Describe what your company does in a single sentence.

Gemini is the one of largest Ukrainian coffee and tea manufacturers, and equipment suppliers, related products to the B2B and B2C segments, with a focus on providing high-quality products and excellent service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.
• Increase brand awareness and build brand identity.
• Improve user experience and optimize online conversion rate.

SOLUTION

How did you find Turum-burum?

• Online Search
• Portfolio of successful website design projects, big experience in the field

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned
• Extensive experience in eCommerce UX/UI design

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included: 

• website layout
• custom graphics
• embedding our brand identity
• developing the functionality to meet our business needs

Key deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided. They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, communicative, and committed to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.

Are there any areas for improvement or something Turum-burum could have done differently?

We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Dysnix

Describe what your company does in a single sentence.

Dysnix is a boutique company providing DevOps solutions delivery and cloud consulting services with 100% Senior and Architect teams forcing Kubernetes, AI/ML, Blockchain technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

Revamp the whole website, taking into account new solutions and services of the company.

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Turum-burum’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the project with the main page concept. Our marketing team and the team of designers were working together very tightly, especially while preparing the prototypes. After we approved the design of the main page and the whole stylistics of the website, the designer started creating the rest of the pages, such as product pages, solutions, services, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I can say that with our website redesign, we reached all our goals. Now we have all the relevant information on our web pages, which is well-structured and looks professional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum UX/UI company was responsive and attentive to any concerns and questions that we had. The designer from their side communicated regularly with our team and provided updates on the progress of the project. They were always open to feedback and willing to make changes to the design based on our needs and preferences.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

Turum-burum UX/UI company provides excellent project management and customer service and delivers a high-quality end product.

Are there any areas for improvement or something Turum-burum could have done differently?

I don’t even know what to say here. I think we will work together again soon.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Airkod Software

Describe what your company does in a single sentence.

Airkod is a software development company that provides a wide range of services, including website and mobile app development, UI/UX design, and digital marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Create a user-friendly and visually appealing UX/UI design for an online restaurant website.
• Ensure that the website design meets the client's requirements and is aligned with their brand image.

SOLUTION

How did you find Turum-burum?

Other

Why did you select Turum-burum over others?

Great culture fit, Good value for cost, Other

What was the size of Turum-burum’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project involved collaboration between Turum-burum and Airkod Software to create an online restaurant website. Turum-burum was responsible for creating the UX/UI design, while Airkod Software developed and front-ended the website. The project involved the following tasks:

• Conducting research to understand the client's requirements, target audience, and competition.
• Creating wireframes and prototypes to visualize the website's layout and functionality.
• Designing the website's interface, including the color scheme, typography, graphics, and overall look and feel.
• Conducting user testing to ensure that the website design is user-friendly and meets the client's requirements.
• Delivering the finalized design assets to Airkod Software for development and front-ending.

Key deliverables included the UX/UI design assets, wireframes, prototypes, and user testing reports. The final website delivered by Airkod Software included the design created by Turum-burum and was aligned with the client's brand image and requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The website was launched within the agreed-upon timeframe.
• The project was completed on time and within budget, with all key deliverables met to the client's satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Airkod Software found Turum-burum's project management to be exceptional and appreciated their ability to deliver the tasks on time and address issues promptly. Communication between our teams was clear and efficient, and they were able to accommodate changes and adjustments as required throughout the project to achieve the objectives and best results.

What was your primary form of communication with Turum-burum?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum's ability to understand the needs and requirements impressed us. Their team was responsive, communicative, and committed to delivering high-quality work. We also valued their attention to detail and ability to stay within the agreed-upon budget.

Are there any areas for improvement or something Turum-burum could have done differently?

No areas for improvement or things that Turum-burum could have done differently were mentioned.

BACKGROUND

Please describe your company and position.

I am the PM of Selzy

Describe what your company does in a single sentence.

Selzy is a platform for sending professional bulk emails, tracking statistics, conducting A/B tests, and automating campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Revamp the landing page, identify new growth points, and improve lead generation with the help of interface changes.

SOLUTION

How did you find Turum-burum?

Online Search, Referral, Clutch Site, Other

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing first our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

What was the size of Turum-burum’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started the project with a UX audit, where Turum-burum team reviewed our website's quantitative indicators using Google Analytics and identified weak points of the user interface. Then, they integrated Hotjar to collect qualitative data and evaluated user behavior to build hypotheses on how to improve the interface based on all collected data. From there, we proceeded with UX/UI changes, where the UX/UI team redesigned the structure and style of the main page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• he end result was a sleek and modern design that not only improved the user experience but also aligned with our branding and overall vision. As a result, the number of leads increased by 24%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency was professional and responsive to our needs throughout the process. They kept us updated on their progress and were always willing to answer any questions we had. Overall, I am delighted with the outcome and would highly recommend this UX/UI agency to anyone looking to improve their website's user experience.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the expertise and attention to detail they brought to the project. Thanks to the UX/UI team, the end product is not only visually appealing but also functional and user-friendly.

Are there any areas for improvement or something Turum-burum could have done differently?

I can’t remember anything like that.

BACKGROUND

Please describe your company and position.

I am the Marketer of Lamour Beauty

Describe what your company does in a single sentence.

Lamour Beauty is an online store, B2B and B2C retailer, that specializes in professional cosmetics and skincare products for the face, body, and hair.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• We hired Turum-burum to redesign our website and improve its conversion rate and effectiveness, specifically for the B2C segment.
• Our goal was to attract new customers, retain existing ones, and enhance their shopping experience.

SOLUTION

How did you find Turum-burum?

Referral, Other

Why did you select Turum-burum over others?

High ratings, Good value for cost, Other

What was the size of Turum-burum’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website redesign process was divided into several stages. The first step was to conduct a UX audit to identify issues and opportunities for improvement. Turum-burum provided a detailed report with hypotheses, problem descriptions, screenshots, and recommendations for best practices. Afterward, Turum-burum developed a plan for gradually improving the website using the Evolutionary Site Redesign (ESR) methodology.

The work was divided into three sprints, and improvements were made to the homepage, navigation, product page, shopping cart, checkout process, and personal account. Besides that, upsell and cross-sale tools were added, and the website's aesthetics were improved to make it more attractive and customer-oriented.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Having implemented a part of the recommendations provided by Turum-burum, we noticed that the conversion rate increased by 27%
• The number of unique users increased by 29%
• The number of orders increased by 35%
• The average check increased as well

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our communication with the COO was effective, and Turum-burum's team was very professional and responsive throughout the project, consulting us on each step of the project and the implementation of changes. All the design mockups were delivered on time.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by Turum-burum's expertise in eCommerce UX/UI design and their creative and innovative approach to design — the ESR, as well as their willingness to go above and beyond to ensure the success of the project. Their team was also very collaborative and communicative, which made the project run smoothly.

Are there any areas for improvement or something Turum-burum could have done differently?

No, we were very satisfied with the outcome of the project and Turum-burum's services.

BACKGROUND

Please describe your company and position.

I am the Marketing specialist of Netpeak

Describe what your company does in a single sentence.

Since 2006, we've been helping companies, brands, and products to invest in online marketing and grow their business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Our company has been cooperating with the Turum-burum agency for many years. We had several common clients, where we were providing SEO, Advertising, eMail marketing services, and they were helping us with UX/UI services for these projects. During this time, the team has shown itself as highly qualified specialists. We are confident in their skills and can safely recommend contacting them as a contractor.

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Turum-burum’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Usually, we start with outlining the goals for each eCommerce project. We are focused on increasing traffic and conversion rates, and the UX/UI team from Turum-burum is working on increasing KPIs through website design improvements.

They usually start with UX analysis to identify potential areas of improvement for each eCommerce website. They study user behavior and website analytics to gain insights into the user experience and identify pain points.

Then they design and prototype new website mockups, taking into account the UX audit findings and marketing goals, defined by our team. After the implementation of their designs, clients are satisfied since traffic that we are running to the site through advertising and SEO converts better.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer reviews
• Advertising metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During several years we have built an effective model of communication between all our teams.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum team is very easy-going and consists of very talented designers. We continue recommending them to our clients since we are confident in their work and the results.

Are there any areas for improvement or something Turum-burum could have done differently?

I don’t know what to say here. Everything seems great in our joint work.