# Turum-burum Turum-burum Reviews (59), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 9 connections joined Turum-burum's Network [Visit Website](https://turumburum.com) [Get a Custom Proposal](https://clutch.co/profile/turum-burum) **UX/UI for conversion rate growth since 2009** **Turum-burum** is a UX/UI and CRO company with over 17 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine. We have worked with **the top 30 eCommerce brands** in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe (Sweden, Norway, UK, etc) , the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users. We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of **the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies** according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar. We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $50 - $99 - Number of employees: 10 - 49 - 3 Locations: - London, England (Headquarters) - Kharkiv, Ukraine - Stockholm, Sweden - Founded in 2009 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% UX/UI Design - 20% Conversion Optimization - 15% Custom Software Development - 15% Web Design - 10% E-Commerce Development - 10% Mobile App Development ### Focus Areas - Conversion Optimization Focus: - 80% Conversion Rate Auditing Services - 20% Landing Page Optimization Services - CMS Focus: - 57% Adobe Experience Manager CMS - 29% WordPress CMS - 14% Drupal CMS - User Experience Focus: - 40% UX Strategy - 30% Usability Testing - 30% User Research - E-commerce Systems: - 30% Other ecommerce systems - 15% Shopify - 15% WooCommerce - 10% Big Commerce - 10% Magento - 10% OpenCart - 10% PrestaShop - Mobile Platforms: - 25% Android App Development - 25% Hybrid & cross platform apps - 25% iPad iOS App Development - 25% iPhone iOS App Development - Mobile Focus: - 20% Mobile Commerce - 10% Business Intelligence Mobile App Development - 10% Consumer Mobile App Development - 10% Field Operations Mobile App Development - 10% Financial Mobile App Development - 10% Health & Wellness Mobile App Development - 10% Learning & Education Mobile App Development - 10% Sales Enablement & CRM Mobile App Development - 10% Travel & Lifestyle Mobile App Development - Frameworks and CMS: - 15% Laravel - 15% NodeJS - 15% Symfony - 15% VueJS - 8% Angular - 8% Flutter - 8% React - 8% React Native - 8% Ruby on Rails ### Industries - 10% Food & Beverage - 10% Automotive - 10% Education - 10% Financial services - 10% eCommerce - 10% Retail - 10% Consumer products & services - 10% Beauty - 10% Medical - 10% Legal Cannabis ### Clients - 39% Small Business (<$10M) - 60% Midmarket ($10M - $1B) - 1% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Turum-burum offers competitive pricing and good value for cost, with project investments around $10,000 to $50,000. Clients appreciate their thorough UX/UI audits and effective project management, leading to measurable improvements in conversion rates and user experience. **Most Common Project Size**: $10,000 to $49,000 based on 16 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $10,000 to $49,000 based on 12 reviews - Conversion Optimization: Less than $10,000 based on 8 reviews - Web Design: $10,000 to $49,000 based on 6 reviews - E-Commerce Development: Less than $10,000 based on 2 reviews - Web Development: $10,000 to $49,000 based on 2 reviews - Graphic Design: $10,000 to $49,000 based on 1 review - IT Managed Services: $10,000 to $49,000 based on 1 review - Other Digital Marketing: Less than $10,000 based on 1 review - Digital Strategy: Confidential based on 1 review - Business Consulting: Confidential based on 1 review - Other Design: Confidential based on 1 review - Product Design: Confidential based on 1 review ### Packages Offered - Conversion Optimization Packages — starting at $1,200/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Turum-burum Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 4.9 ### Top Mentions - Timely (29 mentions) - Communicative (19 mentions) - Detail-oriented (14 mentions) - Great project management (13 mentions) - Professional (13 mentions) - High-quality work (9 mentions) - Open to feedback (7 mentions) - Flexible (6 mentions) - Efficient (5 mentions) - Easy to work with (4 mentions) - Well-organized projects (4 mentions) - Collaborative (3 mentions) - Proactive (3 mentions) - Reliable (3 mentions) - Unique expertise (3 mentions) - Creative (2 mentions) - Experienced (2 mentions) - Innovative (2 mentions) - Personable (2 mentions) - Transparent (1 mentions) ### Review Highlights **User-Centric Design Approach** Turum-burum is recognized for their user-centric approach, focusing on understanding client needs and user behavior. They provide tailored solutions that align with business goals, enhancing user experience and engagement. **Flexibility and Adaptability** Turum-burum is praised for their flexibility and adaptability to client needs. They are willing to make adjustments and provide solutions that accommodate client feedback and changing project requirements. **Strong Expertise in UX/UI and CRO** Turum-burum is repeatedly praised for their deep expertise in UX/UI design and conversion rate optimization (CRO). Clients appreciate their ability to provide detailed audits, actionable recommendations, and create user-friendly, aesthetically pleasing designs that enhance user experience and increase conversion rates. **Proactive and Responsive Communication** Turum-burum is noted for their proactive communication. Clients appreciate their responsiveness, willingness to make necessary adjustments, and their ability to keep clients informed throughout the project. **Innovative Methodologies and Forward-Thinking** Turum-burum employs innovative methodologies like Evolutionary Site Redesign (ESR) and integrates modern design trends. Clients appreciate their forward-thinking approach, which results in future-proof solutions. **Impressive Design Quality and Attention to Detail** The quality of Turum-burum’s design work is highly regarded. Clients praise their attention to detail and ability to produce visually appealing and functional designs that align with brand identities. **Consistent Delivery of Results** Turum-burum consistently delivers results that meet or exceed client expectations. Their reliable execution and ability to deliver on promises are key factors in their positive client feedback. **Collaborative and Supportive Team** Clients value Turum-burum’s collaborative approach and supportive team. They work closely with clients, involving them in the process and ensuring that the final product meets client specifications and business objectives. ### Turum-burum Reviews #### UX/UI & Conversion Rate Audit for Digital Marketing Agency **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Confidential - Project length: May 2025 - Ongoing **Project Summary**: Turum-burum conducted conversion rate and UX/UI audits for a digital marketing agency. The team used heatmaps, session recordings, and GA4 data to identify where and why SEO traffic wasn't converting. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Growth Hacker - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2026 **Feedback Summary**: After implementing Turum-burum's recommendations, the client saw a noticeable increase in conversion rates, a reduced bounce rate, and a higher average order value. The team was professional, well-organized, and highly responsive. Turum-burum backed up their recommendations with real data. ""What impressed us most about Turum-burum is that they go far beyond visual design."" **BACKGROUND** Please describe your company and position.I am the CEO of Growth HackerDescribe what your company does in a single sentence.Growth Hacker is a Montréal-based digital marketing agency specializing in SEO and CRO, helping businesses attract the right traffic and convert it into loyal customers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Understand why the traffic we generated through SEO wasn't converting on our clients' Shopify stores.Conduct in-depth usability audits to identify UX/UI friction points affecting conversion rates.Improve the overall user experience of our shared clients' Shopify stores to turn increased traffic into actual sales. **SOLUTION** How did you find Turum-burum?Online SearchWhy did you select Turum-burum over others?Great culture fitCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.As an SEO agency, we bring significant traffic to our clients' Shopify stores, but traffic alone doesn't guarantee sales. We brought in Turum-burum as usability experts to figure out why that traffic wasn't converting. Their scope of work included in-depth usability audits across several joint Shopify projects, using heatmaps, session recordings, and GA4 data to pinpoint exactly where users were dropping off. Key deliverables included detailed UX audit reports with prioritized recommendations, redesigned UI elements for key conversion points (product pages, checkout flow, navigation), and clear before-and-after performance tracking tied to actual KPIs. Their analytical, data-backed approach gave us the clarity we needed to turn our SEO-driven traffic into real conversions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1: Noticeable increase in conversion rate on the Shopify stores we worked on together after implementing Turum-burum's UX/UI recommendations.Metric 2: Reduced bounce rate on key landing and product pages thanks to improved usability. Metric 3: Higher average order value driven by a smoother, more intuitive checkout flow. Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum's project management was consistently professional and well-organized. They delivered audits and design recommendations on time, keeping us updated at every stage of the process. Their team was highly responsive to our needs — whenever we flagged a specific concern on one of our shared Shopify projects, they addressed it quickly and thoughtfully, backing up every recommendation with real data rather than guesswork. Communication was transparent throughout, which made the collaboration smooth and easy to build on for future projects.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Turum-burum is that they go far beyond visual design — their team combines deep UX/UI expertise with real business analysis, always tying design decisions back to actual KPIs and business goals. They never rely on guesswork; every recommendation is backed by heatmaps, session recordings, and GA4 data, with clear dashboards showing measurable impact. As the only official Google UX consulting partner in Ukraine, they bring a level of credibility and rigor that's rare in this space, and that expertise was exactly what we needed to make our SEO traffic actually convert.Are there any areas for improvement or something Turum-burum could have done differently?Honestly, we can't think of anything significant. Turum-burum's process was thorough, transparent, and results-oriented from start to finish — a genuinely smooth collaboration. --- #### UI/UX Design Audit for Software Development Company **The Project** - Services: Conversion Optimization, UX/UI Design, Web Design - Project size: Confidential - Project length: Mar. - Apr. 2026 **Project Summary**: Turum-burum conducted a UX audit for a software development company's website. The team identified usability issues, conversion barriers, and UX-enhancing opportunities, and provided actionable recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development & Partnerships Manager, Sonomics - Industry: Business services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 26, 2026 **Feedback Summary**: Turum-burum's recommendations helped the client identify and resolve critical usability issues, resulting in improved UX KPIs, user engagement, and overall customer experience. The team impressed the client with their UX expertise, structured approach, and ability to align with business goals. ""Their recommendations were practical, data-driven, and easy to implement."" **BACKGROUND** Please describe your company and position.I am the Business Development & Partnerships Manager of SonomicsDescribe what your company does in a single sentence.Sonomics is a digital product and software development company that helps businesses build, improve, and scale digital products. We provide consulting, product strategy, UX/UI design, software development, and implementation services for companies across various industries.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Conduct a comprehensive UX audit for our client's website.Identify usability issues, conversion barriers, and opportunities for improving the user experience.Provide actionable recommendations that our team could implement to improve key business and user engagement metrics. **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteWhy did you select Turum-burum over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum performed a comprehensive UX audit for our client and provided actionable recommendations to improve usability and conversion performance. Our team implemented the proposed changes based on their findings. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1 The UX audit helped us identify and resolve several critical usability issues. After implementing Turum-burum's recommendations, our client saw improvements in key UX KPIs, user engagement, and overall customer experience. Both our team and the client were very satisfied with the results.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their structured approach made implementation smooth and efficient.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were most impressed by their UX expertise and ability to align user experience improvements with business goals. Their recommendations were practical, data-driven, and easy to implement, delivering real value for our client.Are there any areas for improvement or something Turum-burum could have done differently?We have no significant areas for improvement to suggest. --- #### E-Commerce UX Audit for Safety Equipment Company **The Project** - Services: E-Commerce Development, UX/UI Design - Project size: Confidential - Project length: Aug. - Sep. 2025 **Project Summary**: Turum-burum conducted a comprehensive UX audit of a safety equipment company's website. The team analyzed user behavior, navigation, and conversion flows and provided recommendations to improve usability. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of E-Commerce, Wurth-UA - Industry: Construction - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 14, 2026 **Feedback Summary**: Turum-burum's work led to a significant increase in the client's conversion efficiency and a 100% increase in revenue. The team managed the project efficiently, delivered on time, and quickly responded to the client's requests and feedback. Turum-burum also impressed the client with their expertise. ""We were most impressed by their deep expertise in UX and CRO, their attention to detail."" **BACKGROUND** Please describe your company and position.I am the Head of E-Commerce of Wurth-UADescribe what your company does in a single sentence.WÜRTH Ukraine supplies professional safety equipment, assembly materials, tools, and technical chemicals for the industrial, construction, and automotive sectors in Ukraine **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?We hired Turum-burum to conduct a comprehensive UX audit of our website to identify usability issues, improve the customer journey, and find opportunities to increase conversions. **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a full UX audit of our website, analyzing user behavior, navigation, and conversion flows. They delivered a detailed report with clear recommendations and design insights to improve usability and boost KPI’s. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The effect is particularly powerful on mobile devices — UX conversion efficiency has increased significantly, indicating improved usability of the path to target actions.UX changes led to a sharp increase in conversions — in particular, regular users began to purchase almost 3 times more often.As a result, income doubledDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team managed the project efficiently, delivered everything on time, and quickly responded to our requests and feedback.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?We were most impressed by their deep expertise in UX and CRO, their attention to detail, and the clarity of their recommendations supported by real user data.Are there any areas for improvement or something Turum-burum could have done differently?No, everything was done professionally and met our expectations.  --- #### Conversion & UX/UI Audit & Design for Clean Energy Startup **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Less than $10,000 - Project length: July - Aug. 2025 **Project Summary**: Turum-burum conducted a UX and conversion audit of a clean energy startup's website. The team analyzed visitor behavior, provided recommendations to improve UX, and delivered Figma mock-ups. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Tech Lead, GetSolar - Industry: Energy & natural resources - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 26, 2025 **Feedback Summary**: Turum-burum's work improved the website's UX, making it easier to navigate. The team's design changes and recommendations were expected to increase user engagement and conversions. Turum-burum delivered on time, guided the client through the process, and helped them understand what to do. ""We received a full UX audit, detailed recommendations, and ready-to-use Figma designs."" **BACKGROUND** Please describe your company and position.I am the Tech Lead of GetSolarDescribe what your company does in a single sentence.GetSolar is a clean‑energy startup that makes solar power accessible by offering zero‑up‑front cost solar systems and data‑driven rooftop assessments for homeowners and businesses.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Have Turum-burum review our website and provide a full UX audit, including funnel tracking, heat maps, session recordings, and 20–30 clear recommendations to improve how visitors interact with our site.Get a dashboard to track important metrics and a visual presentation with video explanations from a UX specialist, so we can understand the findings and act on them easily.Use the audit insights to make changes on our site that improve user experience, increase engagement, and help more visitors take action. **SOLUTION** How did you find Turum-burum?UpworkWhy did you select Turum-burum over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a full UX and conversion review of our website. They analyzed visitor behavior using funnel tracking, heat maps, click and scroll maps, and session recordings, and provided more than 20 clear recommendations to improve user experience. They also delivered Figma design mockups ready for implementation, a Looker Studio dashboard to track key metrics, and a visual presentation with video explanations from a UX specialist. We are now using these insights and designs to make changes that will improve engagement and increase conversions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project improved the website’s user experience, making it easier to use and navigate. The design changes and recommendations are expected to increase user engagement and help more visitors take action.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum did a great job managing the project. They delivered on time and always answered our questions. They guided us through the process and helped us understand what to do.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We received a full UX audit, detailed recommendations, and ready-to-use Figma designs. The changes are now being implemented to improve user experience, increase engagement, and boost conversions on our website.Are there any areas for improvement or something Turum-burum could have done differently?Everything was done very well, and we are happy with their work. --- #### UI/UX Design Services for Software Development Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: June - Oct. 2025 **Project Summary**: Turum-burum was hired by a software development company to rebuild their e-commerce template system. The team was tasked with creating a scalable template constructor and developing mobile-first UX solutions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Solomono - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 26, 2025 **Feedback Summary**: Turum-burum delivered a modular template system that scaled across any niche and a future-proof architecture that allowed the client to add new features without requiring a redesign of the system. The team had a smooth and proactive process and was responsive. Their work was timely and reliable. ""The collaboration was smooth, structured, and proactive."" **BACKGROUND** Please describe your company and position.I am a Manager at SolomonoDescribe what your company does in a single sentence.Our company provides a platform for developers, creates custom online stores that are "turnkey," offers ready-made solutions for rent, and specializes in SEO optimization. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Rebuild our e-commerce template system from simple static designs into a flexible, scalable “template-constructor” that works for any niche (fashion, electronics, B2B, dropshipping, etc.).Receive full-cycle UX deliverables: research, benchmarking, architecture, user flows, and clickable prototypes for all key eCommerce modules (homepage, navigation, PLP, PDP, checkout, search, cart, authorization, user account).Develop universal, mobile-first UX solutions adaptable to any business model and user scenarios.Improve buying flows, simplify navigation, and create clear PLP/PDP structures that support higher conversions.Build a future-proof UX architecture that allows adding new features without redesigning everything again. **SOLUTION** How did you find Turum-burum?Online SearchOtherWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We collaborated with Turum-burum on a large UX project aimed at rebuilding our e-commerce template system. The goal was to move from simple, static designs to a flexible, scalable “template-constructor” that works for any niche — from fashion and electronics to B2B and dropshipping. Turum-burum delivered full-cycle UX: research, benchmarking, architecture, user flows, and clickable prototypes for all key eCommerce modules — homepage, navigation, PLP, PDP, checkout, search, cart, authorization, and user account. The amount of depth and attention to detail was on a level we rarely see.Every recommendation was backed by clear reasoning, UX benchmarks (Shopify, Wix, Horoshop, etc.), and real user scenarios.  They created solutions that are simultaneously universal, mobile-first, and adaptable to any business model. Key results we received:Modular template system that scales for any nicheFaster buying flows and simplified navigationMobile-first scenarios and improved checkout logicClear PDP and PLP structures that drive better conversionsUX patterns that consider both B2C and B2BA future-proof architecture ready for new features without redesigning everything again The collaboration was smooth, structured, and proactive. Communication was fast and always on point.  Their expertise in UX for eCommerce is exceptional — they don’t just design screens; they build logic that makes businesses sell more.We strongly recommend Turum-burum for UX, CRO, and complex product work. They delivered exactly what we needed: a modern, scalable UX system that feels like 2030, not 2020. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A modular template system that now scales across any niche (fashion, electronics, B2B, dropshipping, etc.).Faster buying flows and simplified navigation, reducing friction across key user journeys.Fully mobile-first scenarios with improved checkout logic, supporting higher completion rates.Clear PLP and PDP structures designed to drive better conversions.UX patterns applicable to both B2C and B2B, improving usability for multiple business models.A future-proof architecture that allows adding new features without redesigning the system.Turum-burum delivered full-cycle UX with exceptional depth: research, benchmarking, architecture, user flows, and high-quality clickable prototypes for all key eCommerce modules. Every recommendation was backed by solid reasoning, UX benchmarks, and real user scenarios.Describe their project management. Did they deliver items on time? How did they respond to your needs?The collaboration was smooth, structured, and proactive. Turum-burum maintained a clear process throughout the project — from research to final prototypes — and their approach felt highly organized and efficient. Communication was fast, structured, and always on point. All deliverables were provided on time with no delays, and the entire process felt well-organized and efficient.Did they deliver on time?Yes. Their communication was fast and always on point, and deliverables came as expected, without delays mentioned in the project. The pace and clarity of execution showed strong reliability.How did they respond to your needs?They were highly responsive and consistently aligned their work with our requirements. Every recommendation they made was backed by reasoning, benchmarks, and real user scenarios. They didn’t just fulfill tasks; they made sure each solution genuinely matched our business goals and future plans.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out the most was the depth and quality of their UX thinking. Turum-burum didn’t just design screens — they built a complete logic system behind every flow and interaction.A few things were truly exceptional:Full-cycle UX with real depth — research, benchmarking, architecture, user flows, and clickable prototypes for all key eCommerce modules.Every recommendation was backed by clear reasoning, UX benchmarks (Shopify, Wix, Horoshop, etc.), and real user scenarios — no guesswork, no generic solutions.They created universal, mobile-first, adaptable UX patterns that work for any niche or business model.Their ability to deliver future-proof architecture that feels “like 2030, not 2020” — a rare level of forward-thinking.Exceptional attention to detail, far beyond typical UX agencies.Overall, their combination of structured thinking, deep expertise in eCommerce UX, and ability to create scalable, long-term solutions made the collaboration genuinely unique. We received not just design screens, but a complete logic system that strengthens the business. The value delivered fully justified the investment. Turum-burum created a modern, scalable UX system that feels more like 2030 than 2020—something we rarely see in the industry.Are there any areas for improvement or something Turum-burum could have done differently?Based on our collaboration, there were no major issues or gaps in Turum-burum’s work. The process was smooth, communication was fast, and the deliverables were well-structured and deeply thought through. --- #### UI/UX Design for Tire & Rim Sales Firm **The Project** - Services: Conversion Optimization, UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2018 - Ongoing **Project Summary**: Turum-burum has improved the UX and usability of a tire and rim sales firm's website. They've created new design mock-ups for the main pages and performed A/B testing to identify the best-performing designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Infoshina - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 14, 2025 **Feedback Summary**: Turum-burum has increased the client's product-to-cart microconversion by 85.57%, the cart-to-order microconversion by 14.8%, and checkout microconversion by 20%. The team has effectively captured the client's market position and customer expectations, turning them into an intuitive interface. ""Turum-burum has created its own approach to conversion rate optimization, focusing mainly on UX/UI."" **BACKGROUND** Please describe your company and position.I am the Executive of InfoshinaDescribe what your company does in a single sentence.Infoshina is the leader of the tire and rim sales niche in Ukraine. Official dealer of Michelin, Goodyear, Dunlop, Continental and Nokian **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Improve the usability and user experience of our website to increase conversion ratesConducted A/B testingConduct a detailed usability audit **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteWe selected Turum-burum due to their solid reputation, outstanding portfolio and client feedback.Why did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedDeep understanding and experience in usability were key factors in our selectionHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum addressed the most critical conversion issues in the interface by creating new design mockups for the main pages and conducting A/B testing to identify the best-performing designs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1 The micro-conversion of the transition from the product card to the cart increased by 85.57%.Metric 2 The micro-conversion of the transition from the cart to placing an order increased by 14.8%.Metric 3 Micro-conversion from the checkout page increased by 20%. Describe their project management. Did they deliver items on time? How did they respond to your needs?We were highly impressed by Turum-burum's deep understanding of our market position and customer expectations, which they seamlessly translated into an intuitive and user-friendly interface. Their professionalism and attention to detail truly stood out.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum created its own approach to conversion rate optimization, focusing mainly on UX/UI. And this unique expertise, based on real facts and numbers, makes this company so unique.  Are there any areas for improvement or something Turum-burum could have done differently?We were highly satisfied with the collaboration and the results achieved. So that there is no areas for improvement or things that Turum-burum could have done differently. --- #### CRO Consulting for E-Commerce Growth Consultant **The Project** - Services: Conversion Optimization, E-Commerce Development, UX/UI Design - Project size: Confidential - Project length: Jan. - Mar. 2025 **Project Summary**: Turum-burum provided conversion rate optimization (CRO) consulting for an e-commerce growth consultant's en client. The team offered insights and recommendations to improve the website's performance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Audacious Commerce - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 11, 2025 **Feedback Summary**: Turum-burum's consulting services were very useful and gave the client clear directions to drive more revenue. The team provided practical steps to make the client's website more effective. Turum-burum was well-organized, highly collaborative, and responsive to the client's needs. ""They were a joy to work with and I'm looking for other projects to continue our relationship."" **BACKGROUND** Please describe your company and position.I am the Founder of Audacious CommerceDescribe what your company does in a single sentence.Ecommerce growth consultant  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?CRO for client **SOLUTION** How did you find Turum-burum?Online SearchWhy did you select Turum-burum over others?High ratingsGood value for costCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I engaged Turum-burum for CRO consulting for a client of mine. They were a joy to work with as they provided valuable insights and recommendations that helped us understand how to improve our website’s performance, increase conversion rates, and most importantly, drive more revenue per website visitor. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The consulting was very useful and gave us clear directions for helping us drive more revenue. We got a better understanding of user behavior, identified key areas to focus on that move the needle on our KPIs, and received practical steps to make our website more effective.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum’s work was well organized. They gave us their advice on time and answered our questions quickly. Woking with them was easy and highly collaborative.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum really understood our goals, focused on what mattered for our clients, and offered practical solutions that made a real difference to the client's bottom line.Are there any areas for improvement or something Turum-burum could have done differently?No. They were a joy to work with and I'm looking for other projects to continue our relationship. --- #### Website Audit & Redesign for Online Store **The Project** - Services: E-Commerce Development, UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2024 - June 2025 **Project Summary**: Turum-burum redesigned an online store's e-commerce website, looking to improve its usability and modernize its design. The team also conducted a website audit and optimized product pages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of E-Commerce, termincin.ua - Industry: eCommerce - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 11, 2025 **Feedback Summary**: Turum-burum's redesign led to a significant drop in bounce rates, an increase in time spent on the site, and higher conversions. The team was organized, responsive to questions and requests, and attentive to the client's needs. Overall, the team's user-friendly designs and functionality stood out. ""Their team kept us updated regularly, and the entire process felt smooth and well-coordinated."" **BACKGROUND** Please describe your company and position.I am the Head of e-commerce of termincin.uaDescribe what your company does in a single sentence.Termincin.ua is an online store and a chain of 18 large retail stores offering a wide selection of clothing, footwear, toys, accessories, and leisure products for the whole family. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?We hired Turum-burum to conduct a complete redesign of our website, with the goal of improving its usability, modernizing the design, and making the shopping experience smoother for our customers. We wanted to make it easier for visitors to navigate, find products, and complete their purchases. **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum worked on a full website redesign for us. They started by analyzing the current website to identify areas for improvement, focusing on user experience, design, and functionality. Then, they created a new, modern design that was more visually appealing and easier to navigate. They also streamlined the shopping process to help boost conversions.Key deliverables included:A detailed audit of the current website with recommendationsA new website design that improved both aesthetics and functionalityOptimized product pages and checkout flowResponsive design for better mobile experienceFinal prototype and implementation plan for the new design **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After the redesign, we saw a significant drop in bounce rates and an increase in the time customers spent on our site. The number of successful transactions grew, and we received positive feedback from customers about the improved navigation and shopping experience. Overall, the new design led to higher conversions and a more user-friendly site.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum’s project management was excellent. They delivered everything on time and were very organized throughout the whole process. Whenever we had questions or needed adjustments, they were quick to respond and always made sure we were happy with the progress. Their team kept us updated regularly, and the entire process felt smooth and well-coordinated.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Turum-burum was how well they understood our goals and turned them into a practical, user-friendly design. They didn’t just focus on making the site look good—they made sure the user experience was easy and seamless. They were great at listening to our feedback and worked alongside us to fine-tune everything. Their balance of design and functionality really set them apart.Are there any areas for improvement or something Turum-burum could have done differently?Everything was great. We have no complaints—Turum-burum delivered exactly what we needed, and their approach worked well for us. Nothing to improve. --- #### UX/UI Design for Development Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Mar. - May 2025 **Project Summary**: Turum-burum provided UI/UX design services for a development company's fitness tracker app. The team was responsible for creating wireframes, user flows, and high-fidelity mock-ups in Figma. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Stormotion - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 17, 2025 **Feedback Summary**: Thanks to Turum-burum's efforts, the client's development team reduced overall development time by 20% and delivered an app that end customers loved. The team managed the project efficiently and was highly responsive to questions and requests. Turum-burum's attention to detail was commendable. ""Turum-burum's flexibility and proactive communication helped keep the project on track."" **BACKGROUND** Please describe your company and position.I am the CMO of StormotionDescribe what your company does in a single sentence.At Stormotion, we build custom digital solutions for innovative companies in the Fitness, EV, IoT, and Preventive Health industries, helping them scale and grow through full-cycle product development. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Create a clean, modern, and user-friendly UI/UX design for a fitness tracker appEnsure all design elements were clearly documented and structured in Figma for smooth handoff to development.Support a seamless development process by reducing the number of clarifications needed and speeding up implementation. **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum was responsible for the full UI/UX design of a fitness tracker mobile application. The project began with a discovery phase where they helped clarify user needs and app functionality. Based on this, they created wireframes and user flows that mapped out the entire user journey.Once the structure was approved, Turum-burum moved on to designing high-fidelity mockups for all key screens, including onboarding, activity tracking, workout history, progress visualization, and settings. They paid close attention to usability, consistency, and modern design trends.One of the standout aspects was the way they organized and documented everything in Figma. Components, interactions, and behaviors were all labeled and explained in detail, which made it incredibly easy for our development team to implement without constant back-and-forth. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Faster development time: Thanks to the clear and detailed Figma files, our development team was able to implement the design with minimal clarification, reducing overall development time by an estimated 20–25%.Minimal rework: There were very few design-related issues during implementation, which helped us stay on schedule and avoid unnecessary revisions.Client satisfaction: Our end client was very happy with both the look and usability of the app, which contributed to a smooth delivery and positive feedback.Efficient handoff: The well-organized design system allowed developers to quickly find and reuse components, improving consistency and saving time across the board.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum managed the project efficiently and professionally. All deliverables were provided on time, as agreed. They were highly responsive to our questions and requests, always making sure our needs were addressed promptly. Turum-burum's flexibility and proactive communication helped keep the project on track and running smoothly.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Turum-burum was the exceptional clarity and structure of their design files. Their attention to detail in Figma made the handoff to development seamless, with almost no need for clarification. It’s rare to work with a design team that understands the development process so well and anticipates what engineers need.Their work was not only visually strong but also extremely well-structured, which made implementation smooth and efficient. They were responsive, professional, and easy to work with throughout the entire project. We're looking forward to working with them again in the future.Are there any areas for improvement or something Turum-burum could have done differently?Everything was great. We have no complaints at all — Turum-burum met all our expectations, and we’re very happy with the results. --- #### UX/UI Design Services for Electronics Retailer **The Project** - Services: Business Consulting, UX/UI Design, Web Design - Project size: Confidential - Project length: Jan. 2024 - May 2025 **Project Summary**: Turum-burum provided UX/UI design services for an electronics retailer. The team conducted a usability audit of the client's website and recommended solutions to improve the site's UX and conversion rates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital, Citrus - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — May 28, 2025 **Feedback Summary**: The client was satisfied with Turum-burum's work, based on the UX audit report and the UX/UI strategy provided. Turum-burum displayed excellent project management and delivered work on time. The client praised the team's clear communication, transparency, and proactive approach to problem-solving. ""What impressed us the most about Turum-burum was their skills and expertise in the UX/UI field."" **BACKGROUND** Please describe your company and position.I am the Head of Digital of CitrusDescribe what your company does in a single sentence.Citrus is a well-known retailer in Ukraine with a network of over 71 stores and an online store and is a leading e-commerce brand in the Apple products segment. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Assistance to the in-house CRO team in conducting a detailed usability auditHelp to build effective UX strategy to improve the usability and user experience of our website to increase conversion rates **SOLUTION** How did you find Turum-burum?Online SearchWe selected Turum-burum due to their solid reputation, outstanding portfolio and client feedback.Why did you select Turum-burum over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum co-worked with our in-house team for conducting a detailed usability audit. They shared their expertise and provided recommendations to improve conversion rates, including design solutions for the key website pages. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1. Assistance in UX audit and creation of the report on how users interact with the current version of the website2. A UX/UI strategy worked out in collaboration with our team for conversion rate optimization;Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum displayed excellent project management skills throughout our collaboration. They always delivered items on time and responded promptly to our needs. We appreciated their clear communication and transparency, as well as their proactive approach to problem-solving. Overall, we were delighted with their project management and would recommend them to other companies seeking similar services.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us the most about Turum-burum was their skills and expertise in the UX/UI field. They not only assisted our team in conducting a detailed usability audit but also offered recommendations based on the findings.Are there any areas for improvement or something Turum-burum could have done differently?We were satisfied with Turum-burum's work and did not identify any areas for improvement or anything they could have done differently. --- #### Website Redesign for Beauty Products Company **The Project** - Services: Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Dec. 2021 - Feb. 2022 **Project Summary**: A beauty products company hired Turum-burum to redesign their website. The team conducted a UX audit, redesigned the site, and implemented new features to improve the client's site's conversion rate. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Commerce & Strategic Marketing, KODI PROFESSIONAL - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Apr 29, 2025 **Feedback Summary**: Thanks to Turum-burum's recommendations, the client saw a significant increase in conversion rates, unique users, orders, and average check size. The team was flexible, timely, and responsive throughout the project. Their innovative methodologies and in-depth understanding of the project stood out. ""We were impressed by Turum-burum's expertise in e-commerce UX/UI design."" **BACKGROUND** Please describe your company and position.I am the Head of Commerce & Strategic Marketing of KODI PROFESSIONALDescribe what your company does in a single sentence.For over 17 years, Kodi Professional has been creating professional beauty products for nail aesthetics, makeup, eyelashes, and brows, chosen by professionals in 100+ countries around the world. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?We hired Turum-burum to redesign our website and improve its conversion rate and effectiveness. Our goal was to attract new customers, retain existing ones, and enhance their shopping experience. **SOLUTION** How did you find Turum-burum?Our partners recommended Turum-burum to us as the experts in eCommerce UX/UI design.Why did you select Turum-burum over others?Because of their extensive experience in eCommerce UX/UI design and their innovative ESR approachHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum was responsible for the entire website redesign, aiming to create a user-friendly and visually appealing platform. They conducted a comprehensive UX audit to identify issues and opportunities for improvement. Based on the analysis, they developed a plan for an Evolutionary Site Redesign (ESR) approach to gradually improve the website. The work included enhancing the homepage, navigation, product page, shopping cart, checkout process, and personal account. New features like upsell and cross-sale tools were implemented to enhance customer experience.Key deliverables included UX/UI design assets, wireframes, prototypes, and user testing reports. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After implementing the recommendations from Turum-burum, we observed a significant increase in the website's conversion rate, unique user count, number of orders, and average check size.Describe their project management. Did they deliver items on time? How did they respond to your needs?It was a pleasure to work with Turum-burum. Their project management was flawless, with all essential assets and reports delivered on time. Throughout the project, they were highly flexible and responsive to all of our demands, adapting changes and guaranteeing a smooth partnership.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed by Turum-burum's expertise in e-commerce UX/UI design. Their creative and innovative methodologies, especially the ESR approach, made a big difference. They invested the time to understand our specific requirements and to convert them into a visually appealing and intuitive design. Their collaborative and communicative nature made the project a great success.Are there any areas for improvement or something Turum-burum could have done differently?No, we were very satisfied with the outcome of the project and Turum-burum's services --- #### Web Design & CRO for E-Commerce Development Agency **The Project** - Services: Conversion Optimization, Web Design - Project size: Confidential - Project length: Dec. 2024 - Mar. 2025 **Project Summary**: Turum-burum provided conversion rate optimization services for an e-commerce development agency's end clients. The team provided recommendations, redesigned websites, and created a Looker Studio dashboard. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Account Manager, Elogic Commerce - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2025 **Feedback Summary**: Turum-burum's work increased conversion rates and improved user engagement and website performance. The team was flexible, delivered on time, and responded quickly to needs, showcasing smooth project management. Their ability to make data-driven decisions impressed the client. ""Everything was great with Turum-burum."" **BACKGROUND** Please describe your company and position.I am the Account Manager of Elogic CommerceDescribe what your company does in a single sentence.Elogic Commerce is an international ecommerce development agency that designs, builds, and optimizes ecommerce websites to help businesses grow by using innovative technology solutions tailored to their needs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Provide expert advice on making our clients' online stores easier to use and more effective.Improve the user experience (UX) and interface design (UI) on our clients' ecommerce websites.Optimize the conversion rate (CRO) to increase customer engagement and sales for our clients. **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.For our clients' ecommerce projects, Turum-burum conducted thorough CRO (Conversion Rate Optimization) audits. These audits helped identify areas for improvement and maximize the potential of the websites. As a result, our clients received:A list of hypotheses and growth points: Detailed recommendations were provided on how to improve website performance and increase conversions. These included actionable strategies to enhance user flow, optimize key pages, and adjust elements that impact customer decisions.A dynamic dashboard in Looker Studio: This dashboard served as an additional tracking tool for ongoing performance monitoring. It allowed our clients to easily track key metrics and see the impact of the changes made over time. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from the project that demonstrate progress or success include:Increased Conversion Rates (CRO): After implementing the recommendations from the CRO audit, our clients saw a measurable improvement in the conversion rate, meaning more visitors turned into paying customers.Improved User Engagement: The UX improvements led to higher user engagement, as evidenced by increased time spent on the site, more pages viewed, and lower bounce rates.Better Website Performance: With the dynamic dashboard in Looker Studio, our clients were able to track key performance indicators (KPIs) and see improvements in user behavior and site efficiency.These outcomes show that the changes made were successful in boosting the overall effectiveness and performance of the ecommerce websites.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum managed the project effectively. They delivered everything on time as promised. Whenever we had questions or needed changes, they responded quickly and made sure our needs were met. They were flexible and kept the project moving forward smoothly.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What I found most impressive about Turum-burum is their strong focus on user experience (UX) and conversion rate optimization (CRO). They don’t just make changes to the design; they really understand the goals of the business and make data-driven decisions to improve performance. Their quick response time and ability to adjust to our needs was also a key strength that stood out.Are there any areas for improvement or something Turum-burum could have done differently?Everything was great with Turum-burum. They delivered the project on time, responded quickly to our needs, and provided valuable insights. There's nothing they could have done differently — all was well done. --- #### UX/UI Design for Research Center **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: Apr. - May 2024 **Project Summary**: Turum-burum conducted a site's UX audit for a research center. The team provided a list of usability issues and a strategy for improvement. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communication Manager, Centre for Economic Strategy - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2025 **Feedback Summary**: Turum-burum delivered a detailed report on customer interaction with the website, usability issues, and UX/UI recommendations. The team's work was tailored to the client's needs. Moreover, the client was impressed with the team's ability to combine detailed analytics with practical advice. ""We are pleased with the service and work done."" **BACKGROUND** Please describe your company and position.I am the Communication Manager of Centre for Economic StrategyDescribe what your company does in a single sentence.The Centre for Economic Strategy is a non-governmental research center on economic policy issues. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Improve user experience and make the website more convenientCreate a client-oriented web product design **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedStrong experience and skills in UX/UI designHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a UX audit of CES website and provided us with deep insights on how our customers interact with the platform. Then they worked out a list of usability issues along with the strategy of their illumination.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1: Detailed report on customer interaction with the current website version;Metric 2: A list of available usability and design issues that impact business KPI’s;Metric 3: A UX/UI recommendations for building an interface that aligns with business goals.  Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was delivered on time and tailored to our wishes and preferences. The team always asked us for feedback and quickly responded to it. What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost KPI’s.Are there any areas for improvement or something Turum-burum could have done differently?No. We are pleased with the service and work done. I sincerely recommend this UX/UI studio. --- #### UX/UI Design for Culture Technology Company **The Project** - Services: Product Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2022 - Ongoing **Project Summary**: Turum-burum provides UX/UI design services for a culture technology company. They've designed a new website and developed a digital package for the client's latest product, including its internal panel. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Numeraire Future Trends (NFTrends) - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 7, 2025 **Feedback Summary**: Turum-burum has delivered a new website that meets the client's goals. After launching the site, the client has seen an increase in user interaction. The team listens attentively to the client's needs and is always quick to implement changes. They also communicate well and are receptive to feedback. ""Turum-burum has a very supportive, open, and professional business culture."" **BACKGROUND** Please describe your company and position.I am the CEO of Numeraire Future Trends (NFTrends)Describe what your company does in a single sentence.NFTrends is a cutting-edge CultureTech company that merges cultural sector with technology by creating AI- and blockchain-based Digital Product Passports for provenance tracking and authentication of high-value objects. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Turum-Burum's task was to design the user experience (UX) and user interface (UI) for the NFTrends platform and personal accounts from scratch, accommodating four distinct user flows.As our business matured, we turned to Turum-burum once more to re-brand the website. **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We have been actively collaborating with Turum-Burum for more than two years, during which the company has provided us with UX/UI services. In 2022-2023, they designed a brand-new website and developed a digital package for our new product, NFTrends, including its internal panel. Over time, as our business evolved and we decided to rebrand the website, we once again turned to Turum-Burum. They successfully helped us convey the key benefits of our services and the essence of our brand identity.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We created a new website that meets our and our investors' business goals. The updated design improved how users interact with the site and made it easier for customers to engage with us.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-Burum managed the project very well. Inspite of very challeging times, they always delivered their work on time and kept their promises. The team was quick to respond to our needs, listened to our feedback, and made changes when needed. Their clear communication and flexibility made the process easy and smooth for us.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Turum-Burum was their exceptional listening skills, flexibility, and attention to detail. They took the time to truly understand our needs and were open to feedback and adjustments. Their clear communication ensured a smooth process and kept everyone aligned. These qualities made working with them a truly enjoyable and productive experience.Are there any areas for improvement or something Turum-burum could have done differently?Turum-Burum has a very supportive, open, and professional business culture. While our experience was very positive, there is always room for improvement. Providing more detailed explanations for certain design decisions could have made the process even clearer. --- #### UX/UI Design for Full-Media Digital Agency **The Project** - Services: Conversion Optimization, UX/UI Design, Web Design - Project size: $10,000 to $49,999 - Project length: Nov. 2023 - Ongoing **Project Summary**: Turum-burum provides UX/UI design services for a full-media digital agency. The team has conducted a usability audit of the client's site, created prototypes, and updated the UI to improve the UX flow. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO & COO, 100CBD+iProspect Ukraine - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 26, 2025 **Feedback Summary**: With Turum-burum, the client's number of users has increased six times, the bounce rate has decreased by 17%, and the duration of mobile user sessions has grown by 32%. The team is timely, clear, and relevant in their communication. Moreover, they are genuinely interested in the client's project. ""Everything is on time."" **BACKGROUND** Please describe your company and position.I am the CMO+COO of 100CBD+iProspect UkraineDescribe what your company does in a single sentence.Full-media digital agency **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Adopt the UX flow for b2c e-com needsUpdate UIGrow CR% **SOLUTION** How did you find Turum-burum?Previous experienceWhy did you select Turum-burum over others?High ratingsGreat culture fitGood value for costReferred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We've hired Turum-burum at the time of launching B2C directly to strengthen our own e-commerce channel. Until 2023, the brand mainly worked through offline distribution. However, due to blackouts and a general increase in fatigue and sleep problems among Ukrainians due to Russian war on Ukrane, we've decided to focus on online sales.During the project, we conducted a usability audit of the site, created prototypes and handed it over to the customer's design team for implementation. At each stage of the implementation of the changes, Turum provided author's supervision so that all UX/UI solutions were implemented correctly to achieve the set goals (improving usability and optimizing conversion).The main goal was to create a site design that corresponds to the premium positioning of the brand, satisfies user needs and fulfills business tasks. And here's what we achieved:The number of users increased by 6 times;The bounce rate decreased by 17%;The duration of mobile user sessions increased by 32%;Exits from product pages decreased by 45%;Sessions from product pages became longer by 198% **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The main goal was to create a site design that corresponds to the premium positioning of the brand, satisfies user needs and fulfills business tasks. And here's what we achieved:The number of users increased by 6 times;The bounce rate decreased by 17%;The duration of mobile user sessions increased by 32%;Exits from product pages decreased by 45%;Sessions from product pages became longer by 198%Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything is on time, clear with a short, unambiguous and relevant connectionWhat was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?The level of expertise, immersion in a new category for them, sincere interest in studying the tasks of different audiences and users of our product - both among civilians and military.It is inspiring and even surprising that we received questions and clarifications about the progress of affairs after the implementation on the site. This is about customer service and support.We are currently preparing an interface update, and we are doing it with Turum.Are there any areas for improvement or something Turum-burum could have done differently?No --- #### UX/UI Design Services for Software Dev Company **The Project** - Services: Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Jan. 2020 - Ongoing **Project Summary**: Turum-burum provides UX/UI design services for a custom software development company. The team conducts UX audits, offers design improvements, and creates design mock-ups for the client's customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Partnerships, Software Development Company - Industry: Information technology - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jan 29, 2025 **Feedback Summary**: Turum-burum's work has helped increase the client's project KPIs and improve their customers' platforms. The team successfully implements design changes within the agreed budget and timeframe. Moreover, they're professional, responsive, attentive to details, and committed to excellence. ""Their dedication to excellence was evident in every aspect of their work."" **BACKGROUND** Please describe your company and position. I am the Director of Partnerships of a custom software development companyMy company is a custom software development company that delivers tailored digital solutions for businesses across various industries, including logistics, e-commerce, real estate, and oil & gas. With a strong focus on digital transformation, automation, and scalability, we provide web development, mobile applications, and enterprise software to help clients optimize operations and enhance customer experiences. The company combines cutting-edge technology, deep industry expertise, and a client-centric approach to develop high-quality, future-ready solutions. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Conduct UX audits, offer design improvements, create design mockups, and provide other UX/UI services for our clients. **SOLUTION** How did you find Turum-burum?We selected Turum-burum due to the favorable feedback we received from our colleaguesWhy did you select Turum-burum over others?High ratingsPricing fit our budgetGreat culture fitReferred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted in-depth UX audits to identify areas for improvement and research the market to offer UX/UI solutions to meet the unique needs of our clients' businesses. Also, they developed wireframes and prototypes with the detailed UI kit and website’s structure illustrated. Their deliverables included usability testing reports validating design decisions and step-by-step UX strategy. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1 Increased project KPIs for client platformsMetric 2 Successful implementation of design changes within the specified financial plan and timeframe.Describe their project management. Did they deliver items on time? How did they respond to your needs?Throughout the collaboration, Turum-burum consistently demonstrated professionalism and responsiveness. They met all deadlines and promptly addressed our needs, ensuring seamless communication and exceptional project management.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their extraordinary attention to detail, coupled with a commitment to creating designs that are both aesthetically pleasing and user-friendly, set them apart. Their dedication to excellence was evident in every aspect of their work.Are there any areas for improvement or something Turum-burum could have done differently?No, nothing. Their services are great, so we recommend them to our customers. We trust their expertise and the results they deliver. This is why we recommend the UX/UI/CRO agency to anyone looking to improve their website's user experience. --- #### UX/UI Audit for Plumbing & Gas Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Nov. - Dec. 2024 **Project Summary**: Turum-burum audited the UX of a plumbing and gas company's website. The team evaluated the user journey, focusing on product discovery and providing navigation and content layout recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Bromic Plumbing & Gas - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 29, 2025 **Feedback Summary**: Turum-burum identified critical UI flaws that impacted conversion and delivered a plan for conversion growth. The team was open to feedback, adhered to timelines, quickly responded to needs, and communicated clearly. Their regular progress updates resulted in a positive engagement. ""I have nothing but positive things to say about Denis and the Turum-burum team!"" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Bromic Plumbing & GasDescribe what your company does in a single sentence.Bromic Plumbing & Gas is a respected industry leader, supporting the daily operations of plumbers and tradespeople across Australia, New Zealand, and the Pacific Islands with high-quality products becoming the trusted choice for technical gas and water solutions in the wholesale and trade markets. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Conduct a comprehensive review of the website, bromicplumbing.com, focusing on the user journey of the core audience—plumbers, gas technicians, and trade professionalsEngage directly with users, including plumbers and trade professionals, to gather insights on their interaction with the Bromic Plumbing & Gas website. Utilize surveys, interviews, or usability tests to gain an authentic understanding of user challenges and needs **SOLUTION** How did you find Turum-burum?UpworkWhy did you select Turum-burum over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHigh quality deliverablesHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a comprehensive UX audit to evaluate the user journey, focusing on product discovery, technical resources, and access to the Tradie Hub. Based on these findings, they provided actionable recommendations to improve navigation, content layout, and overall user experience, with a specific focus on usability for a trade-oriented audience. Additionally, they presented a detailed implementation plan for conversion growth, including 40 hypotheses to test and optimize the website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Specialists from Turum-burum analyzed user behavior data, evaluated the interface based on user experience, and identified critical interface flaws that impacted conversion. They provided detailed recommendations for addressing these issues, including a comprehensive plan for conversion growth that incorporated 40 hypotheses aimed at optimizing the website's user experience.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum handled the project excellently, always delivering on time and keeping their promises. The team was quick to respond to our needs, open to feedback, and made adjustments when necessary. Their clear communication and flexibility made the entire process seamless and stress-free for us.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I have nothing but positive things to say about Denis and the Turum-burum team! My project was delivered on time, all deliverables were met, and I was kept up to date as things progressed. I am very happy with the project and look forward to working with Denis again on future UI/UX and Market Research projects.Are there any areas for improvement or something Turum-burum could have done differently?I’m very satisfied with everything, and there is nothing we feel Turum-burum could have done differently. --- #### UX/UI Design for Food Delivery Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Oct. - Dec. 2024 **Project Summary**: Turum-burum provided UX/UI design services for a food delivery company. The team analyzed the client's website interface to find and solve issues that negatively impacted the customer experience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Domino`s Pizza Ukraine - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 22, 2025 **Feedback Summary**: Turum-burum configured the client's analytical tools correctly. The team also provided practical recommendations to improve the site's usability. Turum-burum applied a client-centered approach and completed the work within the agreed timeframe. They were professional and knowledgeable. ""They could explain every UX/UI recommendation and prove its efficiency based on real cases from their portfolio."" **BACKGROUND** Please describe your company and position.I am the CMO of Domino`s Pizza UkraineDescribe what your company does in a single sentence.Domino’s Pizza in Kyiv is a food delivery company that offers one of the best pizzas in the city in the shortest period of time, with orders made through website or mobile app. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Analyze the current website version usability;Configure the analytics for collecting correct data for further analysis; **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteSuccessful cases and testimonialsWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHeard a lot about this studioHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum helped to configure the website analytics settings and analyzed our website's interface to find key issues that negatively impacted the customer experience. They also provided practical recommendations to create a more intuitive and user-friendly site. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Correctly configured analytical toolsPractical UX/UI recommendations to improve usabilityDescribe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum applied a client-centered approach, were always in touch, and assisted our team, sharing their expertise and knowledge to improve the usability of the site. They completed work within the agreed time frame.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Deep understanding of their business and professionalism. They could explain every UX/UI recommendation and prove its efficiency based on real cases from their portfolio. Are there any areas for improvement or something Turum-burum could have done differently?No, everything was even better than I expected. --- #### UX/UI Design & A/B Testing for 3D Crystals Co **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: January 2023 **Project Summary**: Turum-burum conducted a UX audit of a website for a 3D crystals company. The team identified interface issues, performed A/B tests, and delivered wireframes, prototypes, and design files for implementation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Crystal Clear Memories - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 23, 2024 **Feedback Summary**: Turum-burum provided a valuable UX audit report and identified the site's main usability mistakes. The team delivered all items on time and communicated clearly during the project. The team was responsive to the client's needs, and their data-driven solutions and proactive communication stood out. ""Turum-burum's deep understanding of UX and data-driven solutions was most impressive."" **BACKGROUND** Please describe your company and position.I am the Owner of Crystal Clear MemoriesDescribe what your company does in a single sentence.Crystal Clear Memories specializes in creating personalized, laser-engraved 3D crystals from your photos, offering an instant proof with their patent-pending Live Preview™ technology before purchase. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Turum-burum conducted a UX audit of the website and identified critical interface mistakes.They conducted several A/B tests to determine the most effective design option. **SOLUTION** How did you find Turum-burum?UpworkWhy did you select Turum-burum over others?High ratingsPricing fit our budgetReviewsHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a UX audit to identify critical interface issues, performed A/B tests to determine optimal design solutions, and delivered updated wireframes, prototypes, and final design files for implementation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Valuable UX audit report with main usability mistakes on the website. Clear identification of the best-performing design options through A/B testing, leading to data-driven decisions.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum delivered all items on time and communicated clearly throughout the project. They were responsive to our needs, addressed feedback quickly, and ensured the process was smooth and efficient.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum's deep understanding of UX and data-driven solutions was most impressive. Their proactive communication, attention to detail, and commitment to delivering results stood out, making them a reliable and effective partner.Are there any areas for improvement or something Turum-burum could have done differently?Turum-burum could consider offering more proactive suggestions for alternative solutions or approaches during the project. --- #### UX Audit for Grocery Store Chain **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: November 2023 **Project Summary**: Turum-burum conducted a UX audit for a grocery store chain. The goal was to assess the current website version and provide recommendations to improve the platform's competitiveness and convenience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Owner, Grocery Store Chain - Industry: Food & Beverage - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 9, 2024 **Feedback Summary**: Turum-burum identified specific issues and obstacles in the client's website UX that needed to be addressed. The team provided clear recommendations for improving usability based on user behavior and analytics. Overall, they delivered high-quality services and ensured constant communication. ""I am entirely happy with the results of the UX audit."" **BACKGROUND** Please describe your company and position. I am the Product owner of a food & beverage company Describe what your company does in a single sentence.We're a grocery store chain with more than 360 physical stores across Ukraine and convenient online delivery **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Test whether current website version satisfies business and customer requirementsFind a way to make our platform more competitive and convenient for shopping on a go **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationGreat culture fitOtherHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum helped us assess the current business state and define the way forward. They gave us a detailed report with useful recommendations on how to improve our website. Their data-based insights are very useful for defining further redesign strategy **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Specific issues and obstacles in the user experience that need to be addressed;Clear recommendations for improving usability based on user behavior and analytics.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum followed agreed deadlines and delivered high-quality services by ensuring clear communication, constant dialog between parties, and attention to our requirements. What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I like that Turum-burum explained everything in a language we could easily understand. Despite dealing with quite complicated things, we haven't felt overwhelmed by that thanks to quick responses to our questions and clear explanations.Are there any areas for improvement or something Turum-burum could have done differently?No, I am entirely happy with the results of the UX audit Turum-burum done for us. --- #### UX/UI Design for Tire Company **The Project** - Services: Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: June - Dec. 2021 **Project Summary**: Turum-burum redesigned a tire company's website. They improved the UI/UX and optimized search, filtering, and sorting tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Shiny&Diski - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2024 **Feedback Summary**: Turum-burum's work increased the client's CR by 12.5%, 16% for mobile, and 7% for desktop. The team was responsive and collaborative throughout the project. Their ability to understand the market position and customer needs translated into a clear and user-friendly interface design. ""Their expertise and attention to detail were remarkable."" **BACKGROUND** Please describe your company and position.I am the CEO of Shiny&DiskiDescribe what your company does in a single sentence.We are the flagship of the Ukrainian tire market, operating since 2012 with branches in major cities (Kyiv, Kharkiv, Lviv, Odesa, and Dnipro) and serving as an official dealer for renowned tire brands. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Improve the quality of service and user experience on our website, enhance customer engagement.Shorten the user journey and optimize search, filtering, and sorting tools. **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum undertook a comprehensive redesign of Shiny&Diski's website:Conducting research to understand our requirements, target audience, and competition.Creating wireframes and prototypes to visualize the website's layout and functionality.Designing the website's interface, including the color scheme, typography, graphics, and overall look and feel.Collaborating closely with us to incorporate our brand image and meet our specific needs.Delivering the finalized UX/UI design assets to us for implementation.The final result of Turum-burum's work was a redesigned website for Shiny&Diski that offered an improved user experience, streamlined functionality, and a visually appealing interface. The design aimed to help customers complete their purchases effortlessly and efficiently.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1 The website was launched according to the agreed timeline, meeting the planned deadline.Metric 2 (optional) The site’s CR increased by 12.5%, with notable boosts across devices — 16% for mobile and 7% for desktop.Metric 3 (optional) Users became 15% more likely to go to the product page from the product list and 67% more often added the product to the cart.Add another metric (optional) Users viewed 40% more products per session, with an average of 2.2 items.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum demonstrated effective project management, delivering all items on time. They were responsive to our needs, collaborating closely with us throughout the project.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were most impressed by Turum-burum's ability to understand our market position and customer needs and translate them into a clear and user-friendly interface design. Their expertise and attention to detail were remarkable.Are there any areas for improvement or something Turum-burum could have done differently?We were highly satisfied with the collaboration and the results achieved. So that there is no areas for improvement or things that Turum-burum could have done differently. --- #### Cybersecurity Dashboard Dev for AI Technology Company **The Project** - Services: Graphic Design, UX/UI Design - Project size: Confidential - Project length: May - Aug. 2023 **Project Summary**: An AI technology company hired Turum-burum to design a cybersecurity dashboard that could support various user needs and roles. The team worked on creating a user-friendly interface and customizable widgets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Lead Analyst, AI EdgeLabs - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 12, 2024 **Feedback Summary**: Thanks to Turum-burum, the client saw increased user satisfaction with the dashboard. Users also had an easier time accessing relevant information from the dashboard. The team managed the project excellently, delivering tasks on time and budget. They were also responsive, skilled, and experienced. "“We were most impressed with Turum-burum's team of experts.”" **BACKGROUND** Please describe your company and position.I am the Lead Analyst of AI EdgeLabsDescribe what your company does in a single sentence.The AI EdgeLabs platform equips security teams with best-in-class AI technology that is autonomous, effective, and immediate in identifying, responding, and remediating ongoing attacks and threats at the Edge and IoT infrastructures from malware, ransomware, DDoS, botnets, and more. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Design a sophisticated cybersecurity dashboard that is user-friendly and informative, with support for multiple users.Ensure that the dashboard is flexible enough to accommodate various user needs and roles **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsGreat culture fitGood value for costReferred to meCompany values alignedBased on their expertise and proven track record of success in designing complex dashboardsHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a comprehensive analysis of user needs and requirements to define the dashboard's functionalities and design. They developed a user-centered interface that prioritizes ease of use and accessibility. The dashboard is equipped with customizable widgets. The new dashboard is also flexible enough to accommodate the needs of different users, and it includes a role-based access control system to ensure data security. A light and dark theme option was also implemented to cater to user preferences. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased user satisfaction with the dashboard Reduced time spent navigating and accessing relevant information on the dashboardDescribe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum's project management was excellent. They consistently delivered on time and within budget, and they were always responsive to our needs. Communication was clear and effective, and they were always willing to go the extra mile to ensure our satisfaction.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were most impressed with Turum-burum's team of experts. They were not only skilled and experienced, but they were also passionate about our project. They were always willing to share their insights and suggestions, and they helped us to achieve our goals.Are there any areas for improvement or something Turum-burum could have done differently?We were highly satisfied with Turum-burum's performance and found no areas for improvement. Their collaboration and the results achieved exceeded our expectations. --- #### UI/UX Audit for Senior Care Provider **The Project** - Services: Conversion Optimization, Digital Strategy, UX/UI Design - Project size: Confidential - Project length: Jan. - Feb. 2023 **Project Summary**: A senior care provider hired Turum-burum to perform a UI/UX audit of their website. The client's goal was to identify areas for improvement to increase lead form submissions from their target demographic. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Senior Guidance - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 26, 2024 **Feedback Summary**: To the client's delight, they received a thorough report with helpful recommendations to enhance their site's UI. Turum-burum created a smooth workflow through clear communication and prompt customer support. They also fully understood the project and strongly adhered to delivering top-notch work. ""We were satisfied with the cooperation and recommendations provided by Turum-burum."" **BACKGROUND** Please describe your company and position.I am the CEO of Senior GuidanceDescribe what your company does in a single sentence.Senior Guidance provides information and assistance to people seeking assisted living options for their elderly parents. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Perform a completed usability audit to identify ways to improve project efficiency. **SOLUTION** How did you find Turum-burum?Based on their reputation and extensive experience in UX/UI designWhy did you select Turum-burum over others?Their strong expertise in CRO and ability to deliver effective tailored solutionsHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a comprehensive UX/UI audit of Senior Guidance's website, focusing on identifying areas for improvement to increase lead form submissions from the target audience. They provided a detailed report outlining their recommendations for interface enhancement. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A detailed report with recommendations for improving the interface, including examples and expert explanations. A UX/UI strategy to follow for increasing KPIs.Describe their project management. Did they deliver items on time? How did they respond to your needs?We had great experience working with Turum-burum on this project, and we were really impressed with their project management. They were prompt in attending to our requirements and requests, and their communication was clear and responsive.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed by Turum-burum's ability to understand our specific requirements and provide tailored recommendations to improve our website's UX/UI design. Their team was responsive, communicative, and committed to delivering high-quality work.Are there any areas for improvement or something Turum-burum could have done differently?We were satisfied with the cooperation and recommendations provided by Turum-burum and no specific areas for improvement were identified. --- #### Website UI/UX Redesign for Housewares Manufacturing Company **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Confidential - Project length: June - Dec. 2021 **Project Summary**: Turum-burum conducted a usability audit on a manufacturing company's website and redesigned its UI/UX based on the results. The team implemented the ESR approach and CRO principles and optimized features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketer, ORNER - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 21, 2023 **Feedback Summary**: Turum-burum's work increased the site's usability for mobile users; the client saw mobile transactions increase by 1.5 times. The team led effective project management by delivering on time and responding to the client's needs. Turum-burum's communicative approach and budget-consciousness stood out. ""Our collaboration with Turum-burum exceeded our expectations."" **BACKGROUND** Please describe your company and position.I am the Marketer of ORNERDescribe what your company does in a single sentence.ORNER is a Ukrainian manufacturer of housewares, office accessories, and goods for home and the soul, known for creating unique concepts, designs, and illustrations through our own design department. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Conduct a usability audit to identify areas for improvement in the project's efficiency.Redesign the ORNER website's UX/UI design to align with client requirements, business goals, and customer needs. **SOLUTION** How did you find Turum-burum?Online SearchWhy did you select Turum-burum over others?Great culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a usability audit and based on the audit findings, they built a new UX\UI design for ORNER's website. Their scope of work included: Analyzing the client's requirements, business goals, and customer needs. Conducting a usability audit to identify design flaws affecting the website's performance. Implementing the Evolutionary Site Redesign (ESR) approach, using Conversion Rate Optimization (CRO) principles. Supervising a step-by-step interface improvements based on analytical data and A/B testing results. Tailoring the UX/UI design to create a user-friendly interface with clear information structure. Enhancing navigation, catalog categories, and the product page to improve user experience. Optimizing the cart and checkout process to increase conversion rates. Key deliverables included an improved UX/UI design, interface enhancements, and optimized user flows to boost the website's performance and user engagement. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Mobile transactions increased by 1.5 times, indicating improved usability for mobile users.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum's project management was effective, and they delivered items on time. They were responsive to our needs, ensuring that our requirements were met throughout the project.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum's ability to understand the needs and requirements impressed us. Their team was responsive, communicative, and committed to delivering high-quality work. We also valued their attention to detail and ability to stay within the agreed-upon budget.Are there any areas for improvement or something Turum-burum could have done differently?We are pleased to share that our collaboration with Turum-burum exceeded our expectations, and we are highly satisfied with the achieved results. Throughout the project, Turum-burum demonstrated an exceptional level of professionalism, attention to detail, and commitment to delivering outstanding outcomes. We couldn't identify any areas for improvement or suggest any changes. We are truly delighted with the collaboration and the remarkable results achieved. --- #### Website Development for Coffee & Tea Manufacturer **The Project** - Services: Conversion Optimization, Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: June - Dec. 2021 **Project Summary**: Turum-burum developed the website and web shop of a coffee and tea manufacturer. The vendor designed the site's UI/UX, incorporated the client's brand identity, made custom graphics, and built functionalities. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Gemini Espresso - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 19, 2023 **Feedback Summary**: Turum-burum delivered the outputs on time, within budget, and with all the client's requirements. They understood and translated the client's needs into a functional, visually appealing site. Moreover, their team impressed the client with their responsiveness, flexibility, and attention to detail. ""Their team was responsive, communicative, and committed to delivering high-quality work."" **BACKGROUND** Please describe your company and position.I am the CMO of Gemini EspressoDescribe what your company does in a single sentence.Gemini is the one of largest Ukrainian coffee and tea manufacturers, and equipment suppliers, related products to the B2B and B2C segments, with a focus on providing high-quality products and excellent service. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.Increase brand awareness and build brand identity.Improve user experience and optimize online conversion rate. **SOLUTION** How did you find Turum-burum?Online SearchPortfolio of successful website design projects, big experience in the fieldWhy did you select Turum-burum over others?High ratingsClose to my geographic locationGreat culture fitCompany values alignedExtensive experience in eCommerce UX/UI designHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included: website layoutcustom graphicsembedding our brand identitydeveloping the functionality to meet our business needsKey deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided. They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, communicative, and committed to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.Are there any areas for improvement or something Turum-burum could have done differently?We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future. --- #### Website Redesign for IT Services Company **The Project** - Services: Conversion Optimization, Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Aug. - Nov. 2022 **Project Summary**: Turum-burum redesigned the website of an IT services firm to reflect their new services. The vendor designed the main page and the whole stylistics of the website before working on the rest of the pages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, Dysnix - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 10, 2023 **Feedback Summary**: Turum-burum delivered a well-structured, professional-looking website with all the relevant information about the client's business. The vendor pleased the client with their efficient project management, excellent customer service, high-quality outputs, attentiveness, and receptiveness to feedback. ""They were always open to feedback and willing to make changes to the design based on our needs and preferences."" **BACKGROUND** Please describe your company and position. I am the Head of Marketing of Dysnix Describe what your company does in a single sentence. Dysnix is a boutique company providing DevOps solutions delivery and cloud consulting services with 100% Senior and Architect teams forcing Kubernetes, AI/ML, Blockchain technologies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish? Revamp the whole website, taking into account new solutions and services of the company. **SOLUTION** How did you find Turum-burum? Referral Why did you select Turum-burum over others? High ratings Great culture fit Good value for cost Company values aligned What was the size of Turum-burum’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. We started the project with the main page concept. Our marketing team and the team of designers were working together very tightly, especially while preparing the prototypes. After we approved the design of the main page and the whole stylistics of the website, the designer started creating the rest of the pages, such as product pages, solutions, services, etc. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? I can say that with our website redesign, we reached all our goals. Now we have all the relevant information on our web pages, which is well-structured and looks professional. Describe their project management. Did they deliver items on time? How did they respond to your needs? Turum-burum UX/UI company was responsive and attentive to any concerns and questions that we had. The designer from their side communicated regularly with our team and provided updates on the progress of the project. They were always open to feedback and willing to make changes to the design based on our needs and preferences. What was your primary form of communication with Turum-burum? Virtual Meeting What did you find most impressive or unique about this company? Turum-burum UX/UI company provides excellent project management and customer service and delivers a high-quality end product. Are there any areas for improvement or something Turum-burum could have done differently? I don’t even know what to say here. I think we will work together again soon. --- #### Web Design for Software Dev Company **The Project** - Services: Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: June - Dec. 2021 **Project Summary**: Turum-burum designed the UX/UI for a software development company's online restaurant client. The team conducted research, created wireframes and prototypes, and provided user testing reports. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Partner, Airkod Software - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 29, 2023 **Feedback Summary**: Turum-burum completed the project on time and within budget, satisfying the client's expectations. The team was responsive, communicative, and committed to delivering high-quality work. Their attention to detail and ability to stay within the agreed-upon budget was impressive. ""They were able to accommodate changes and adjustments as required throughout the project."" **BACKGROUND** Please describe your company and position. I am the Managing Partner of Airkod Software Describe what your company does in a single sentence. Airkod is a software development company that provides a wide range of services, including website and mobile app development, UI/UX design, and digital marketing. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish? Create a user-friendly and visually appealing UX/UI design for an online restaurant website. Ensure that the website design meets the client's requirements and is aligned with their brand image. **SOLUTION** How did you find Turum-burum? Other Why did you select Turum-burum over others? Great culture fit, Good value for cost, Other What was the size of Turum-burum’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. The scope of work for this project involved collaboration between Turum-burum and Airkod Software to create an online restaurant website. Turum-burum was responsible for creating the UX/UI design, while Airkod Software developed and front-ended the website. The project involved the following tasks: Conducting research to understand the client's requirements, target audience, and competition. Creating wireframes and prototypes to visualize the website's layout and functionality. Designing the website's interface, including the color scheme, typography, graphics, and overall look and feel. Conducting user testing to ensure that the website design is user-friendly and meets the client's requirements. Delivering the finalized design assets to Airkod Software for development and front-ending. Key deliverables included the UX/UI design assets, wireframes, prototypes, and user testing reports. The final website delivered by Airkod Software included the design created by Turum-burum and was aligned with the client's brand image and requirements. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? The website was launched within the agreed-upon timeframe. The project was completed on time and within budget, with all key deliverables met to the client's satisfaction. Describe their project management. Did they deliver items on time? How did they respond to your needs? Airkod Software found Turum-burum's project management to be exceptional and appreciated their ability to deliver the tasks on time and address issues promptly. Communication between our teams was clear and efficient, and they were able to accommodate changes and adjustments as required throughout the project to achieve the objectives and best results. What was your primary form of communication with Turum-burum? Virtual Meeting, Email or Messaging App What did you find most impressive or unique about this company? Turum-burum's ability to understand the needs and requirements impressed us. Their team was responsive, communicative, and committed to delivering high-quality work. We also valued their attention to detail and ability to stay within the agreed-upon budget. Are there any areas for improvement or something Turum-burum could have done differently? No areas for improvement or things that Turum-burum could have done differently were mentioned. --- #### Web Revamp for Email Marketing Platform **The Project** - Services: Conversion Optimization, Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Mar. - Oct. 2021 **Project Summary**: Turum-burum was tasked with revamping a landing page for an email marketing platform. After a UX audit, the team identified key areas for improvement, redesigned the UI/UX, and helped with lead generation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Selzy - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 16, 2023 **Feedback Summary**: Thanks to Turum-burum, the company received a sleek and modern design aligned with their branding and vision. As a result, leads increased by 24%. The team showed high professionalism and responsiveness. They provided regular progress updates and held meetings for a smoother process. ""We were impressed by the expertise and attention to detail they brought to the project."" **BACKGROUND** Please describe your company and position. I am the PM of Selzy Describe what your company does in a single sentence. Selzy is a platform for sending professional bulk emails, tracking statistics, conducting A/B tests, and automating campaigns. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish? Revamp the landing page, identify new growth points, and improve lead generation with the help of interface changes. **SOLUTION** How did you find Turum-burum? Online Search, Referral, Clutch Site, Other Why did you select Turum-burum over others? High ratings Close to my geographic location Pricing first our budget Great culture fit Good value for cost Referred to me Company values aligned Other What was the size of Turum-burum’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. We started the project with a UX audit, where Turum-burum team reviewed our website's quantitative indicators using Google Analytics and identified weak points of the user interface. Then, they integrated Hotjar to collect qualitative data and evaluated user behavior to build hypotheses on how to improve the interface based on all collected data. From there, we proceeded with UX/UI changes, where the UX/UI team redesigned the structure and style of the main page. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? he end result was a sleek and modern design that not only improved the user experience but also aligned with our branding and overall vision. As a result, the number of leads increased by 24%. Describe their project management. Did they deliver items on time? How did they respond to your needs? The agency was professional and responsive to our needs throughout the process. They kept us updated on their progress and were always willing to answer any questions we had. Overall, I am delighted with the outcome and would highly recommend this UX/UI agency to anyone looking to improve their website's user experience. What was your primary form of communication with Turum-burum? In-Person Meeting Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? We were impressed by the expertise and attention to detail they brought to the project. Thanks to the UX/UI team, the end product is not only visually appealing but also functional and user-friendly. Are there any areas for improvement or something Turum-burum could have done differently? I can’t remember anything like that. --- #### Web Redesign for Cosmetics & Skincare Products Retailer **The Project** - Services: Conversion Optimization, Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2022 - Mar. 2023 **Project Summary**: Turum-burum redesigned an e-commerce website for a cosmetics and skincare retailer. The goal was to attract new customers, retain existing ones, and enhance the shopping experience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketer, Lamour Beauty - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 3, 2023 **Feedback Summary**: Thanks to Turum-burum's recommendations, the client saw a 27% increase in conversion rate, a 29% rise in unique users, and the number of orders increased by 35%. The team was professional, responsive, and collaborative throughout the project. They delivered all the design mockups on time. ""Their team was also very collaborative and communicative, which made the project run smoothly."" **BACKGROUND** Please describe your company and position. I am the Marketer of Lamour Beauty Describe what your company does in a single sentence. Lamour Beauty is an online store, B2B and B2C retailer, that specializes in professional cosmetics and skincare products for the face, body, and hair. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish? We hired Turum-burum to redesign our website and improve its conversion rate and effectiveness, specifically for the B2C segment. Our goal was to attract new customers, retain existing ones, and enhance their shopping experience. **SOLUTION** How did you find Turum-burum? Referral, Other Why did you select Turum-burum over others? High ratings, Good value for cost, Other What was the size of Turum-burum’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. The website redesign process was divided into several stages. The first step was to conduct a UX audit to identify issues and opportunities for improvement. Turum-burum provided a detailed report with hypotheses, problem descriptions, screenshots, and recommendations for best practices. Afterward, Turum-burum developed a plan for gradually improving the website using the Evolutionary Site Redesign (ESR) methodology.   The work was divided into three sprints, and improvements were made to the homepage, navigation, product page, shopping cart, checkout process, and personal account. Besides that, upsell and cross-sale tools were added, and the website's aesthetics were improved to make it more attractive and customer-oriented. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Having implemented a part of the recommendations provided by Turum-burum, we noticed that the conversion rate increased by 27% The number of unique users increased by 29% The number of orders increased by 35% The average check increased as well Describe their project management. Did they deliver items on time? How did they respond to your needs? Our communication with the COO was effective, and Turum-burum's team was very professional and responsive throughout the project, consulting us on each step of the project and the implementation of changes. All the design mockups were delivered on time. What was your primary form of communication with Turum-burum? Virtual Meeting What did you find most impressive or unique about this company? We were impressed by Turum-burum's expertise in eCommerce UX/UI design and their creative and innovative approach to design — the ESR, as well as their willingness to go above and beyond to ensure the success of the project. Their team was also very collaborative and communicative, which made the project run smoothly. Are there any areas for improvement or something Turum-burum could have done differently? No, we were very satisfied with the outcome of the project and Turum-burum's services. --- #### UI/UX Services for Online Marketing Company **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: Mar. 2018 - Ongoing **Project Summary**: Turum-burum provides UX/UI services for a marketing company. The team works on UX analysis, user behavior, analytics, and designing and prototyping new website mock-ups. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing specialist, Netpeak - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 2, 2023 **Feedback Summary**: Turum-burum has increased the client's traffic and conversion rates. Throughout the years, they have built effective communication with the client. The vendor's team is very easygoing and consists of very talented designers. ""We continue recommending them to our clients since we are confident in their work and the results."" **BACKGROUND** Please describe your company and position. I am the Marketing specialist of Netpeak Describe what your company does in a single sentence. Since 2006, we've been helping companies, brands, and products to invest in online marketing and grow their business. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish? Our company has been cooperating with the Turum-burum agency for many years. We had several common clients, where we were providing SEO, Advertising, eMail marketing services, and they were helping us with UX/UI services for these projects. During this time, the team has shown itself as highly qualified specialists. We are confident in their skills and can safely recommend contacting them as a contractor. **SOLUTION** How did you find Turum-burum? Referral Why did you select Turum-burum over others? High ratings Great culture fit Good value for cost Company values aligned What was the size of Turum-burum’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Usually, we start with outlining the goals for each eCommerce project. We are focused on increasing traffic and conversion rates, and the UX/UI team from Turum-burum is working on increasing KPIs through website design improvements. They usually start with UX analysis to identify potential areas of improvement for each eCommerce website. They study user behavior and website analytics to gain insights into the user experience and identify pain points. Then they design and prototype new website mockups, taking into account the UX audit findings and marketing goals, defined by our team. After the implementation of their designs, clients are satisfied since traffic that we are running to the site through advertising and SEO converts better. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Customer reviews Advertising metrics Describe their project management. Did they deliver items on time? How did they respond to your needs? During several years we have built an effective model of communication between all our teams. What was your primary form of communication with Turum-burum? Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? Turum-burum team is very easy-going and consists of very talented designers. We continue recommending them to our clients since we are confident in their work and the results. Are there any areas for improvement or something Turum-burum could have done differently? I don’t know what to say here. Everything seems great in our joint work. --- #### UI/UX Design for Blockchain API Company **The Project** - Services: Other Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Aug. - Oct. 2022 **Project Summary**: Turum-burum designed the UI/UX for a blockchain API company's new Web3 product. After receiving prototypes and links to competitors, they provided the client with design options that followed their preferences. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & COO, RPC Fast - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 21, 2023 **Feedback Summary**: Turum-burum completed all design mock-ups and helped the client launch a new product quickly. Communication was seamless — they set up calls to exchange insights and feedback while paying utmost attention to every detail. Their high level of professionalism and responsiveness was commendable. ""We were more than delighted with the results."" **BACKGROUND** Please describe your company and your position there. I'm the Co-Founder and COO at RPC Fast and Dysnix. We help Founders of startups and enterprise-level companies to increase the scalability, security, and speed of their projects for reasonable costs by applying cutting-edge DevOps, AI/ML, and ETL technologies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Turum-burum? We had to launch a new Web3 product to the market, RPC Fast. This is the node provider that helps Web3 apps to get the fastest access to blockchain infrastructure. So we turned to Turum-burum for design services for the whole website of this product. We needed a brand-new UI/UX solution for the RPCFast main page, landing pages for every chain, About us page, Contact page, pricing, etc. **SOLUTION** How did you select this vendor? We were looking for someone who could create a clean and user-friendly design and make our product stand out from the crowd. One of our colleagues recommended us Turum-burum, we looked through the portfolio and decided to proceed with them. Describe the project in detail and walk through the stages of the project. We started our work with a detailed interview, where we told a designer everything about our project. It was easy since a designer knew the blockchain industry already. We also provided some links to our competitors and the prototypes from our marketing department. A designer showed us different designs and took into account all our preferences and needs. We started with the main page of our website. We liked the design from the first iteration and confirmed the main concept. Then we were moving page by page and work went off without a hitch. How many resources from the vendor's team worked with you, and what were their positions? As for business questions we communicated with Denys, who is the COO of the company. Further communication led Yuri, a designer at Turum-burum. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The Turum-burum team helped us to launch a brand-new product to the market very fast. It took them less than a month to create all the design mockups and met all the deadlines. Here is the result https://rpcfast.com/ How effective was the workflow between your team and theirs? Our teams were working together like one team. Communication was easy and fast. As soon as a new design mockup was ready, our manager set up calls where we were sharing thoughts about the changes. The designer paid utmost attention to every detail and every comment. What did you find most impressive or unique about this company? I liked the level of professionalism and way of communication they provided. There were no problems later with design implementation because a designer considered all the design elements and statuses in the mockup. So, the process of launching a website was really smooth, and we were more than delighted with the results. Are there any areas for improvement or something they could have done differently? I don’t know what to add. We continue working with Turum-burum on creating new designs for some of our new projects. --- #### Web Development & UX/UI Design for Flower Delivery Business **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2020 - Ongoing **Project Summary**: Turum-burum has created the website for a flower delivery company. They’ve worked on UX/UI design and development, building the front- and backend using Figma, MODX, and JavaScript. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Lead, Dicentra - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 4, 2022 **Feedback Summary**: The website is now easier to use and more mobile-friendly for customers. Also, conversion grew 20% since the first MVP launched, and internal and external stakeholders have praised Turum-burum’s work. The team works in sprints and has great communication. Overall, they’re cutting-edge partners. ""Team members understand what we need, and we can rely on them."" **BACKGROUND** Introduce your business and what you do there. I’m a technical lead at Dicentra Flowers, a flower delivery company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-burum? Our old website wasn’t very functional; we needed someone to build us a new one. **SOLUTION** What was the scope of their involvement? Turum-burum has done the UX/UI design and development of our website. They’ve developed the back- and frontend from scratch, using Figma for the UX/UI and MODX and JavaScript for the backend. We initially asked for a feature for customers to make requests. They could send us a bouquet photo, and our managers could give them an estimated cost. There’s also a feature where clients can customize the bouquet they want. Last year, we had another project with them. It allowed our florist specialists to make a queue of bouquets to prioritize them. Our florists can see the queue in real-time, make the arrangement, and change the status when the bouquet is done. What is the team composition? For development work, we’re in contact with the CTO, four full-time backend developers, and some part-time frontend developers. Also, the COO is the head of the UX/UI department; he has a team of two people. How did you come to work with Turum-burum? We received excellent recommendations from Google and one of their clients. We initially had some meetings with them; they came to our office in Kyiv to see how our business works and what specific problems we needed to address. After the meeting, we wanted to work with them. Turum-burum understood all of our questions, and we liked their answers.   How much have you invested with them? We’ve spent under $50,000. What is the status of this engagement? We started working together in June 2020. Our last project together was released in January 2022, but our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our conversion grew 20% when we released the first MVP of our new website. It’s easier to use and more mobile-friendly for our customers — they find all they need. Also, we’ve received excellent feedback from our CEO. We got the first position in Google for one year on flower delivery. How did Turum-burum perform from a project management standpoint? We work in sprints. They usually deliver on time and within our budget. Also, we can see who is working on a task and what the status is. Our main communication is via Telegram. What did you find most impressive about them? They’re a cutting-edge company. Turum-burum always looks at what is modern in e-commerce and analyzes the commercial market to find new features to enhance our site. Moreover, they have good and accessible communication. Team members understand what we need, and we can rely on them. Are there any areas they could improve? No, we can rely on them. Do you have any advice for potential customers? Give them a lot of information and data. They like to understand your business needs to offer the best solution. --- #### Usability Audit for Swimwear Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Oct. - Nov. 2021 **Project Summary**: Turum-burum was hired by a swimwear company to perform a site usability audit. The team utilized analytic tools, session recordings, and other customer data to execute their tasks and provide recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Manager, Sunuva - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2022 **Feedback Summary**: Turum-burum's work drove an increase in the client's conversion rate and site traffic. Proactive and detail-oriented, they took the time to understand all of the available data to provide optimal solutions and explanations for the client's problems. They were supportive and transparent throughout. ""They performed the project to a very high standard."" **BACKGROUND** Please describe your company and your position there. Ecommerce Manager for B2C Swimwear company located in the UK. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Turum-burum? Our main aim working with Turum Burum was to identify key areas where customers were not completing their transactions and why, to increase the conversion and to provide the customer with a better journey whilst using our website. **SOLUTION** How did you select this vendor? We were recommended Turum Burum by our development team as they had worked successfully along side them previously for another client. Describe the project in detail and walk through the stages of the project. The Turum Burum team conducted a throughout audit of our website, using analytic tools, session recordings, and data provided by us of known customer snag points. They completed the project within the stated time and a full detailed proposal of amendments was provided with documented examples and indications of how each amendment could improve the journey. How many resources from the vendor's team worked with you, and what were their positions? I worked directly with their Digital Marketing Strategist, a project manager and results were overseen and communicated with us by the Head of UX/UI department. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are currently implementing nearly every suggestion put forward by Turum Burum, and at a time with increased traffic due to a promotional period we are already seeing the improved conversions. How effective was the workflow between your team and theirs? The team conducted their audit within the stated time and kept us informed of each step. The team explained with ease each suggestion and why they felt it was required, with data backup. They were also on hand to advise my development team for any further clarifications. What did you find most impressive or unique about this company? The standard of the audit was high, and i felt each possible element of the website was deeply investigated. Are there any areas for improvement or something they could have done differently? No, they performed the project to a very high standard and i would gladly recommend them to any other clients. --- #### UI/UX Design for SaaS Booking Company **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: May 2011 - Ongoing **Project Summary**: Turum-Burum has designed the system’s interface for a booking platform. Focusing on UX/UI, they’ve helped with brainstorming and creation of personas. They’ve used Figma to develop the design framework. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Inseanq - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 26, 2021 **Feedback Summary**: Thanks to Turum-Burum’s strong interface, the website has a net promoter score of nearly 10, and around 5% of the market is already signed up. The team is very goal-oriented and involved with their work. They keep constant communication through meetings and video calls. ""This wasn’t our first product with them, but it’s the best one so far." " **BACKGROUND** Introduce your business and what you do there. We’re developing a SaaS product that focuses on the travel and diver boat industry. It’s a pricing and booking management solution for yachts and divers. I’m responsible for the product and operations in the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-Burum? We hired them to create the system’s UI/UX. **SOLUTION** What was the scope of their involvement? Turum-Burum is our consultant for all things related to the system’s interface; they’ve been working with us from the very beginning. The site has a communication system for clients and suppliers and a GDPR-compliant system for storing personal information, or so-called “guest forms”. It also has a content integration hub with the main travel agencies on the market. At first, we gave them the concept of the project and developed personas together, while our product team set development priorities based on customer needs. They focused on different things at different stages, starting with the initial brainstorming. Turum-Burum brought their knowledge about startups in other industries to help us define the solution. Then, they created all of the wireframes and documentation related to the design. The design framework was developed in Figma, and our developers were able to use it without involving the designers. The wireframe website helped us validate the idea with prospective customers and start development with our in-house team. Turum-Burum also figured out how to perform complex operations in easily understandable ways for users. Our customers aren’t tech-savvy people, so creating the right interface was a challenging task. What is the team composition? Turum-Burum has provided us with one UX designer, one UI designer, and one project manager. The project manager is responsible for organizational and financial matters. Some designers were integrated into our team, and we’ve worked with them on a daily basis. How much have you invested with them? At this moment, the cost has been around $25,000–$40,000. What is the status of this engagement? We first worked with Turum-Burum around 10 years ago on a product for the local travel industry. I believe we were one of their first customers, and this is our third project with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Around 5% of our market is signed up and using the product, and our net promoter score is close to 10. We were even able to sign some customers during COVID-19. In general, customers are fully satisfied with the product, and they’re saying that it’s a technological shift for the industry. Since we’re working in a small niche and trying to figure out the best way to solve user problems, it’s unlikely that we’ll create the perfect solution on the first attempt. However, we’ve managed to create a really good product using our and Turum-Burum’s experience. All in all, having a strong interface has been helpful for us, so it was a good decision to invest in UI. This wasn’t our first product with them, but it’s the best one so far. How did Turum-Burum perform from a project management standpoint? We’ve worked remotely for the most part, but the communication with Turum-Burum has been good throughout this process. At the beginning, we had some face-to-face brainstorming sessions. Now, we have Zoom meetings, so it’s easy to share screens and discuss everything. What did you find most impressive about them? Their understanding of business and technical items has helped us not to waste time during the active development stage. It’s very important that designers understand the business needs and limits of the project, and that sometimes the perfect solution will be too expensive to implement. Turum-Burum is able to find good balance and provide an optimum solution. Additionally, our frontend developer mentioned that working with Turum-Burum has been a great experience. They understand how frontends work, so they didn’t create things that required a lot of resources to implement. Are there any areas they could improve? Considering that they’re entering the international market, they should increase their understanding of international cultures and user behaviors. For instance, we see that the behavior of some of our Asian customers differs slightly from people in North America. Since none of us had this kind of experience, these insights might be improved after several international projects. Do you have any advice for future clients of theirs? It’s important to be open-minded. Turum-Burum can provide great ideas, but the client should be able to hear and adopt those ideas. It’s important to make them feel that they’re involved in the project and their opinion is valuable. Secondly, I recommend having an initial discussion and creating a bird’s-view plan of the project, covering the most important areas. Turum-Burum cares about results, so if they know where they can provide the biggest impact, they can be more effective than just providing some nice pictures. --- #### UX/UI Design for Computer Software Company **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Feb. 2019 - Ongoing **Project Summary**: Turum-Burum provides UX design support across projects for a computer software company. They create mockups and work on the design according to specifications currently for an app being developed.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior UX Designer, Snocko - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 13, 2020 **Feedback Summary**: The work and deliverables have all been of great quality and satisfy the client. As a team, Turum-Burum is reliable, consistent, and accommodating. Their accountable approach and dedication to providing strong work make them a great partner.  ""They provide top-tier quality services at a reasonable price." " **BACKGROUND** Introduce your business and what you do there. I’m the senior UX designer for Snocko. It is a computer software company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-Burum? We were looking for a UX designer to work with us on some projects. **SOLUTION** What was the scope of their involvement? They’ve done several projects with us. The biggest project so far is for an app we are developing. We provide the specifications and they make mockups, and handle the UX design for it. What is the team composition? We have worked with three different designers, starting with a junior designer and working up to the current high-level designer. How did you come to work with Turum-Burum? A friend recommended them to me. I contacted them, and liked what I saw of their previous work. They started with a small project. I was happy with the collaboration, and we have continued working together. How much have you invested with them? We’ve spent between $20,000–$30,000. What is the status of this engagement? We began working together in February 2019 and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They provide top-tier quality services at a reasonable price.  How did Turum-Burum perform from a project management standpoint? We talk twice a week to discuss progress, and necessary changes, depending on the project. We use Skype and Zoom. What did you find most impressive about them? They’re very punctual, and flexible. They take responsibility for their work, making corrections without any issue when needed.  Are there any areas they could improve? No, there’s nothing.  Do you have any advice for potential customers? Load them with work. --- #### Web Design for Analytics Company **The Project** - Services: Web Design - Project size: Confidential - Project length: Feb. - Jan. 2017 **Project Summary**: Turum-Burum redesigned and optimized an existing website to improve response times and graphic quality. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Project Manager & Analyst, Singularex Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 4, 2017 **Feedback Summary**: Turum-Burum’s designer provided constructive suggestions while remaining responsive and professional throughout the project. Visitors now stay on the website for a longer amount of time, and the design was completed promptly and in accordance to the agreed budget. "“They knew what decisions to make for the betterment of our company.”" **BACKGROUND** Introduce your business and what you do there. I’m the project manager and analyst of Singularex Inc., an IT services company located in Kharkiv, Ukraine. We have 11-50 employees, and we analyze big data by using predictive algorithms in order to help clients make data-driven decisions. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-Burum? Our company has two departments, consisting of one in the US, and one where my team is located in Ukraine. We handle multiple analytical cases with images and various information. Our site was working slowly, and the image quality was also poor. Potential customers didn’t want to work with us because our site looked unprofessional. We had several problems with our old website, including results visualization of our researchers, issues with graphics and images, as well as poor loading times. We were seeking advice and consulting on how to develop a cost-efficient website with increased speed while housing high quality content and images. **SOLUTION** What was the scope of their involvement? Turum-Burum designed our new website. They made it more user-friendly, and also found a solution for our image problem. What is the team dynamic? We worked with a single designer from Turum-Burum. We communicated via email and phone calls. How did you come to work with Turum-Burum? My US colleagues had tasked me in finding an agency based on Ukraine for financial reasons, and I found Turum-Burum on Dribbble. We'd previously met their team during an IT conference, and I’d also heard about them from a colleague. We ultimately decided to work together. What is the status of this engagement? We started working with them around February 2017, and the project lasted for about 1 week. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We currently have an easy-to-understand and responsive website. Visitors are now staying on the website for a longer amount of time than they were with the old design. How did Turum-Burum perform from a project management standpoint? They answered our questions quickly, and were good at understanding our needs. We had no issues, and the designer was professional, responsive, and made suggestions on how to improve the website. They delivered according to scope while keeping both the schedule and budget in mind. What did you find most impressive about them? Turum-Burum was able to translate our vague ideas into something more interesting and fitting for our sphere of analytics. They knew what decisions to make for the betterment of our company. Are there any areas they could improve? No. We had a very positive experience.  --- #### Web Dev & UI/UX Design for IT Services Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Dec. 2016 - Ongoing **Project Summary**: Turum-Burum assists with diverse web and mobile development efforts, focusing on frontend builds and UI/UX design. Tasks include site updates, landing page construction, app creation, and testing.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Ubertesters - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 28, 2017 **Feedback Summary**: Through Turum-Burum’s involvement, each project met internal and external expectations as well as technical requirements. The team’s flexible organization, specialized skill sets, reasonable pricing, and strong deliverables continue to add value.  ""Turum-Burum has provided the right expertise and done everything we needed."" **BACKGROUND** Introduce your business and what you do there. I am the marketing manager of Ubertesters.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-Burum? We were in the process of updating the site, as well as building landing pages for our events and creating a mobile app.  **SOLUTION** What was the scope of their involvement? We have worked with Turum-Burum on 5–7 projects, including updates to our website and mobile app. They focused mainly on web design, UI/UX [user interface/user experience] tweaks, and frontend web development. They provided skilled experts for the UI/UX part. We had a specific request from a client, and Turum-Burum helped us achieve it. From time to time, we will hire people with specific knowledge sets, and Turum-Burum’s team is skilled in UI testing. When we have relevant requests, we involve their company. We generally have no more than 5–6 people from Turum-Burum’s team at the same time. Around 15 people from their side have taken part in our projects over time. How did you come to work with Turum-Burum? I received a reference from a colleague who had worked with them in the past. How much have you invested with them? The cost has been substantial. What is the status of this engagement? We started working with Turum-Burum in November or December 2016. The latest contract ended 4–5 months ago. We get new projects from time to time and ask Turum-Burum to help us.  **RESULTS & FEEDBACK** How did Turum-Burum perform from a project management standpoint? We wouldn’t have involved them in subsequent projects if they didn’t meet our expectations. We started the collaboration in 2016 and have continued because Turum-Burum does good work. We can send them technical specifications and receive several options as far as the overall approach. They provide managers and specialists who can also work with our own leadership. We communicate via Skype, Phone, Viber, Slack, Trello, uTrack, Redmine, and Basecamp, depending on our and our clients’ requirements. What did you find most impressive about them? They are quite good in terms of UI/UX design. This skill interested us, as we have managers on our side and needed some specific skill sets to help us close deals with UI testing or with specific items related to our own ongoing projects like websites and mobile apps. Turum-Burum has provided the right expertise and done everything we needed. Are there any areas they could improve? No, everything has been quite good.  --- #### CRO & UX/UI Design Services for Private Equity Firm **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Less than $10,000 - Project length: Sep. - Oct. 2025 **Project Summary**: Turum-burum provided conversion rate optimization (CRO) and UX/UI design services for a private equity firm. The team was responsible for improving the UX of two portfolio companies' websites for the client. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Growth, Private Equity Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 11, 2026 **Feedback Summary**: Turum-burum aligned the client's marketing teams around CRO priorities and helped them execute practical changes in their online sales journey, resulting in measurable improvements in online sales. The team was professional, efficient, and punctual. Turum-burum's efficiency stood out. ""Turum-burum worked efficiently and to the point, with all deliverables completed as agreed."" **BACKGROUND** Please describe your company and position.I am in Growth at a private equity firm. Describe what your company does in a single sentence.It's a PE company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Conversion analysis for Portfolio CompaniesImproved UXConversion optimization **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?Great culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum Durum supported two of our portfolio companies with a conversion analysis aimed at capturing low-hanging opportunities and making the websites more conversion-oriented. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We aligned the local marketing teams around CRO priorities and ensured execution of practical changes in the online sales journey, leading to measurable improvements in online sales.Describe their project management. Did they deliver items on time? How did they respond to your needs?Strong, professional project team with effective project governance. All deliverables were executed on time and as planned.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?Turum-burum worked efficiently and to the point, with all deliverables completed as agreed.Are there any areas for improvement or something Turum-burum could have done differently?Nothing in the delivery suggested a need for changes or adjustments. --- #### Web Redesign Services for SEO Agency **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Oct. - Dec. 2024 **Project Summary**: Turum-burum redesigned a website for an SEO agency's end client in the printing industry. The team revamped the site's navigation, product pages, and categories, and created a scalable design system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Topdog - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 23, 2025 **Feedback Summary**: Thanks to Turum-burum's efforts, the end client's website traffic increased by 30% and conversion rate by 25%. The team managed the project well, delivered on time, and communicated effectively through virtual meetings, emails, and messages. Their reliability and professionalism stood out. "“We were satisfied with their work.”" **BACKGROUND** Introduce your business and what you do there.I'm the CEO of Topdog, an SEO agency for big brands in Scandinavia. We help companies attract customers online and build a long-term competitive edge in their segment through SEO. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Turum-burum?We needed support to redesign the website of a client in the printing industry, for whom we were also doing SEO. We wanted to update key pages, including navigation, categories, and product pages, to make the site easier to use and improve important metrics. We also wanted to create a flexible design system that could grow with the business while keeping the brand consistent. **SOLUTION** What was the scope of their involvement?Turum-burum redesigned the website based on a roadmap we provided. The team improved navigation and created user-friendly category and product pages. Turum-burum also created a scalable design system to maintain brand consistency. These changes enhanced both user experience and search performance.What is the team composition?We worked with 2–5 teammates from Turum-burum.How did you come to work with Turum-burum?Someone from my LinkedIn network referred Turum-burum. We chose them because they had a rare combination of skills. They were good at UX/UI, design, and conversion. This combination created a very different outcome since most agencies were good at only one of these skills.How much have you invested with them?We spent around $10,000.What is the status of this engagement?We worked together from October–December 2024. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We increased the website traffic by 30% and the conversion rate by 25%. The spring of 2025 was the most successful revenue season in our client's company history.How did Turum-burum perform from a project management standpoint?Turum-burum managed everything very well. They finished work on time, kept us updated, and were quick to answer questions or make changes. We communicated via virtual meetings, emails, and messaging apps.What did you find most impressive about them?We've worked with Turum-burum more than once. They also redesigned a fintech project for another client of ours, and we were very happy with the results. The team was reliable, professional, and easy to work with.Are there any areas they could improve?No, we were satisfied with their work and didn't see any areas for improvement. --- #### Cross-Platform Mobile App UX/UI Design for Software Dev Co **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Oct. 2024 - May 2025 **Project Summary**: Turum-burum provided UX/UI design services for a software development company. The team created a cross-platform mobile app's UI using Figma, the project's architecture, navigation, filters, and user profile. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Codeska - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jun 12, 2025 **Feedback Summary**: Turum-burum delivered the key designs and architecture on time, meeting the client's expectations and ensuring a smooth transition to development. The team communicated clearly, updated the client regularly on progress, and responded well to inquiries. Turum-burum's expertise stood out. ""Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project."" **BACKGROUND** Please describe your company and position.I am the CMO of CodeskaDescribe what your company does in a single sentence.Codeska — a full cycle software development company with a proven track record of delivering over 150 complex solutions and products across industries such as logistics, agriculture, manufacturing, retail, healthcare, and more. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Designed the Figma UI for our projectDeveloped the project architecture for a cross-platform mobile app (iOS/Android)Created the design and structure for app navigation and filtersDeveloped the user profile design and structureProvided the initial concept for the interactive map and geolocation search **SOLUTION** How did you find Turum-burum?Clutch SiteWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum was responsible for creating the UX/UI design in Figma and developing the project architecture for a cross-platform mobile app. The team delivered visual designs for both iOS and Android platforms. Their work included the design of key screens and features such as property listings, filters, saved searches, and user profiles. The result was a fully optimized design, ready for the next stages of development. The main deliverables were the complete UI designs and the project architecture. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Turum-burum delivered the key designs and architecture on time, maintaining clear communication and providing regular progress updates. Their work fully met our expectations and ensured a smooth transition to development.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were very responsive to our inquiries and always ensured our needs were met in a timely manner. Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum stood out for their exceptional UX/UI design expertise, seamless communication, and attention to detail, ensuring both aesthetic appeal and user-friendly functionality across platforms.  Are there any areas for improvement or something Turum-burum could have done differently?I think they don’t need to change anything. --- #### Website UX Audit for Clothing Manufacturer **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Apr. - May 2024 **Project Summary**: Turum-burum conducted a UX audit of a clothing manufacturer's website. They provided insights into customer interactions with the platform, identified usability issues, and developed a strategy to address them. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Bilyi Halat - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Apr 12, 2025 **Feedback Summary**: Turum-burum delivered a detailed report on customer interactions with the website, a list of usability and design issues impacting conversions, and UX/UI recommendations aligned with business goals. The team impressed the client with their combination of detailed analytics and practical advice. "“Turum-burum is amazing at combining detailed analytics with practical advice.”" **BACKGROUND** Please describe your company and position.I am the CEO of Bilyi HalatDescribe what your company does in a single sentence.Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Analyze current metrics and find potential conversion growth points;Create a client-oriented web product design with smooth customer experience; **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1: Detailed report on customer interaction with the current website version;Metric 2: A list of available usability and design issues that impact business conversion;Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.  Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it. What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.Are there any areas for improvement or something Turum-burum could have done differently?No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio. --- #### UX/UI Design for Multi-Brand Beauty Store **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Confidential - Project length: March 2024 **Project Summary**: Turum-burum provided UX/UI design services for a multi-brand beauty store. They analyzed the user journey of the client's website. The goal was to improve the site's UX and efficiency. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Multi-Brand Beauty Store - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 23, 2025 **Feedback Summary**: Turum-burum delivered a detailed improvement plan, which outlined specific steps to enhance the site's UX. The team established a smooth workflow through careful planning, clear communication, and prompt execution. What stood out about Turum-burum was their in-depth knowledge of UX/UI design. ""The team was highly responsive to feedback and adjustments."" **BACKGROUND** Please describe your company and position. I am the CEO of an ecommerce company Describe what your company does in a single sentence.A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Our goal was to improve the user experience on the website and increase its efficiency. **SOLUTION** How did you find Turum-burum?Online SearchReferralWhy did you select Turum-burum over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedConvincing Case StudiesHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A detailed improvement plan was created, outlining specific steps to enhance the user experience.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.What was your primary form of communication with Turum-burum?Email or Messaging AppWhat did you find most impressive or unique about this company?Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most. Are there any areas for improvement or something Turum-burum could have done differently?I did not notice. --- #### UX/UI Design for Home Appliance Retailer **The Project** - Services: Graphic Design, UX/UI Design, Web Design - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: Turum-burum provides UX/UI design services for a home appliance retailer. The team conducts a UX audit, creates prototypes, and develops detailed reports with recommendations and references. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, SmartMag - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Mar 1, 2025 **Feedback Summary**: Thanks to Turum-burum's efforts, the client has seen enhanced brand engagement, a streamlined user journey, and an increased average order value. The team is responsive to the project's needs and adaptable to changes, much to the client's delight. ""We continue to happily work with Turum-burum."" **BACKGROUND** Please describe your company and position.I am the CEO of SmartMagDescribe what your company does in a single sentence.SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Redefine the website to align with new business objectives.Improve the user experience for both mobile and desktop visitors. **SOLUTION** How did you find Turum-burum?Clutch SiteOtherWhy did you select Turum-burum over others?Due to their exceptional track record in UX/UI design and improvement, as well as CRO.How many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We worked with Turum-burum to improve our website.They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Enhanced Brand EngagementStreamlined User JourneyIncreased Average Order ValueImproved Product DiscoverabilityEnhanced Mobile ExperienceModernized User InterfaceDescribe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression. Are there any areas for improvement or something Turum-burum could have done differently?We continue to happily work with Turum-burum. Without any complaints. --- #### Conversion Optimization for Lenovo **The Project** - Services: Conversion Optimization - Project size: Less than $10,000 - Project length: July - Aug. 2024 **Project Summary**: Turum-burum provided conversion optimization services for Lenovo. The team outlined the UI/UX problems and created a detailed table with hypotheses and forecasts on their impact on conversion rates. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Acting CEO, Lenovo.ua - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 4, 2024 **Feedback Summary**: Thanks to Turum-burum's work, the client raised their mobile conversion rates from 0.04 to 0.15 and from 0.15 to 0.25 for the desktop. The team delivered the project before the deadline and responded to all the client's needs. The team was friendly and communicated effectively via virtual meetings. ""The delivery was made before deadlines and all needs were responded."" **BACKGROUND** Please describe your company and position.I am the Acting CEO of Lenovo.uaDescribe what your company does in a single sentence.Tech monobrand online shop **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Outline UI/UX problemsFind a way to raise the CR **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?Referred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We've got a presentation with summary results and detailed table with list of hypothesis and forecast on their impact on CR. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We raised mobile CR from 0,04 to 0,15 and desktop CR from 0,15 to 0,25.Describe their project management. Did they deliver items on time? How did they respond to your needs?Delivery was made before deadlines and all needs were responded.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?Guys are very friendly and I would be happy to work with them in future.Are there any areas for improvement or something Turum-burum could have done differently?I think from my side everything was nice in this collaboration. --- #### UX/UI Design for Insurance Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Apr. - May 2023 **Project Summary**: Turum-burum conducted a comprehensive analysis of an insurance company's site interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Parasol.ua - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 17, 2024 **Feedback Summary**: Turum-burum delivered a comprehensive list of practical UX/UI suggestions to enhance the site's usability as well as clear insights into the next steps to improve their business conversion rates. Their professionalism, timely delivery, and prompt responses to needs and concerns stood out. ""They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio."" **BACKGROUND** Please describe your company and position.I am the Director of Parasol.uaDescribe what your company does in a single sentence.Parasol.ua is an online service for comparing and purchasing insurance products in Ukraine. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Evaluate how well the current website version aligns with business objectivesImprove the website’s competitiveness and its ability to convert users **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteOtherWhy did you select Turum-burum over others?High ratingsClose to my geographic locationGreat culture fitGood value for costReferred to meCompany values alignedHeard a lot about this studioHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a comprehensive analysis of our website’s interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions, which helped us design a more intuitive and user-focused platform for the future. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A comprehensive list of practical UX/UI suggestions aimed at enhancing usability.A clear insight into the next steps for improving business conversion rates.Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum utilized a client-focused approach, regularly seeking our input and promptly addressing any questions we had. The project was completed on schedule as promised.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio.Are there any areas for improvement or something Turum-burum could have done differently?No, everything was even better than I expected.  --- #### Web Design & Conversion Optimization for IT Services Company **The Project** - Services: Conversion Optimization, Web Design - Project size: Confidential - Project length: Oct. 2023 - Ongoing **Project Summary**: Turum-burum has redesigned a website for an IT services company. The team has conducted a usability audit of the client's site to improve conversion rates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketer, Stfalcon Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 6, 2024 **Feedback Summary**: Turum-burum's work has successfully enhanced the client's website, improving UX, user engagement, and page views. The team adheres to timelines, responds to questions, and communicates via virtual meetings, email, and messages. Their in-depth involvement and receptiveness to feedback are impressive. ""We liked their communication and involvement in the project."" **BACKGROUND** Please describe your company and position.I am the Marketer of Stfalcon CompanyDescribe what your company does in a single sentence.Stfalcon – is a mobile & web development company that offers a range of IT consulting services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Improve website conversion by fixing major usability issuesConduct interface redesign with minimal financial risks **SOLUTION** How did you find Turum-burum?Online SearchReferralClutch SiteTestimonialsWhy did you select Turum-burum over others?High ratingsGood value for costGood reputationHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a usability audit of the website, identified potential growth points, and presented a well-thought-out plan for website redesign to make our website more client-oriented **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Enhanced user experiencecustomer engagementDepth of viewsInterface with intuitive navigation that works equally well on different appliancesDescribe their project management. Did they deliver items on time? How did they respond to your needs?We have been working with them for several months. They constantly communicated with our representatives, quickly responded to our questions, and provided us with consultations if needed. The work was done within the agreed deadlines.What was your primary form of communication with Turum-burum?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We liked their communication and involvement in the project. They asked for our feedback at each redesign step and stayed with us until the final phase — a successful product launchAre there any areas for improvement or something Turum-burum could have done differently?No, they did a great job! --- #### UX/UI Design for Beverage & Equipment Supplier **The Project** - Services: Conversion Optimization, UX/UI Design, Web Design - Project size: $10,000 to $49,999 - Project length: June - Dec. 2021 **Project Summary**: Turum-burum developed new UX/UI design solutions for the websites of a beverage and equipment supplier. The scope included a website layout, custom graphics, brand identity, and site functions. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Head of Marketing Department, Green Chef - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jun 19, 2024 **Feedback Summary**: Turum-burum delivered the website on time and within budget, meeting all key deliverables. They demonstrated strong project management skills and communicated effectively via virtual meetings. Their responsiveness and understanding of the brand translated into high-quality designs. ""They were responsive to our feedback and made adjustments as needed."" **BACKGROUND** Please describe your company and position.I am the head of marketing department of Green ChefDescribe what your company does in a single sentence.Gemini is the largest Ukrainian company supplying coffee, tea, equipment and related products to the B2B and B2C segments, paying special attention to providing quality products and excellent service. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.Increase brand awareness and build brand identity.Improve user experience and optimize online conversion rate. **SOLUTION** How did you find Turum-burum?Clutch SiteWhy did you select Turum-burum over others?Good value for costCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included:website layout;custom graphics;embedding our brand identity;developing the functionality to meet our business needs.Key deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction. Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided. They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, and communicative, and demonstrated a commitment to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.Are there any areas for improvement or something Turum-burum could have done differently?We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future. --- #### UI/UX Design Services for Beauty & Fragrance Company **The Project** - Services: Conversion Optimization, E-Commerce Development, UX/UI Design - Project size: Less than $10,000 - Project length: Aug. - Sep. 2023 **Project Summary**: Turum-burum provided UI/UX design services for a beauty and fragrance company. The team audited the client's existing analytics setup and set up Google Analytics 4 for more accurate reports. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Sister's Aroma - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review **The Review** — May 15, 2024 **Feedback Summary**: With Turum-burum's help, the client increased their desktop conversion rates by 32% and mobile conversion rates by 58%. The team's design solutions to the client's unique needs were top-notch. They also demonstrated excellent project management skills throughout the collaboration. ""What impressed us the most about Turum-burum was their ability to provide innovative solutions to our UX/UI problems."" **BACKGROUND** Please describe your company and position.I am the CMO of Sister's AromaDescribe what your company does in a single sentence.Ukrainian beauty and fragrance company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?UI UX designSettings of analytics, reports **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Helped set up reports in GA4, audited analytics setup in general, which helped improve company analytics and hypotheses. Also, UX UI analysis, which increased site conversion by 2 times **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Product list redesign increased CR by +32% (Desktop) and +58% (Mobile).Describe their project management. Did they deliver items on time? How did they respond to your needs?Turum-burum displayed excellent project management skills throughout our collaboration. They always delivered items on time and responded promptly to our needs. They were very attentive to our feedback and concerns, and they made sure to address them as quickly and efficiently as possible. We appreciated their clear communication and transparency, as well as their proactive approach to problem-solving. Overall, we were delighted with their project management and would recommend them to other companies seeking similar services.What was your primary form of communication with Turum-burum?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us the most about Turum-burum was their ability to provide innovative solutions to our UX/UI problems. They not only conducted a detailed usability audit but also offered comprehensive recommendations based on their findings. Their new design solutions for our landing pages, category/product list page, and general navigation were implemented after thorough A/B tests to reduce risks. The measurable outcomes demonstrated significant increases in conversion rates and reduced session duration time, proving the effectiveness of their approach. Overall, their dedication to finding the most effective solutions for our unique needs and their commitment to testing and optimization made them stand out among other agencies.Are there any areas for improvement or something Turum-burum could have done differently?We were satisfied with Turum-burum's work and did not identify any areas for improvement or anything they could have done differently. --- #### Website Audit & Optimization for Tobacco Manufacturing Co **The Project** - Services: Conversion Optimization, UX/UI Design, Web Development - Project size: Confidential - Project length: Nov. 2023 - Jan. 2024 **Project Summary**: A tobacco manufacturing company hired Turum-burum to audit their e-commerce website. The team conducted a comprehensive UX audit to identify issues and configure tools for more accurate analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Ukraine, Tobacco Manufacturing Company - Industry: Manufacturing - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Apr 4, 2024 **Feedback Summary**: Turum-burum delivered a detailed UX audit report and helped the client achieve a 22.31% increase in new user conversions. The client also gained 87% more conversions from product card landing pages. The team seamlessly collaborated with the client, ensuring the timely delivery of assets and reports. ""They provided tailored solutions to improve our website's UX and conversion rates."" **BACKGROUND** Please describe your company and position. I am the Head of Digital Ukraine of a manufacturing company Describe what your company does in a single sentence.Tabaco manufacturing **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Set up data collection tools for more accurate trackingIdentify website usability flaws based on improved analyticsProvide actionable UX/UI recommendations based to improve website usability and increase e-commerce conversion rates **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Turum-burum conducted a comprehensive UX audit of the https://myglo.com.ua online store, identifying usability issues and configuring data collection tools for more accurate analytics. They provided actionable recommendations to improve the site's usability, focusing on improving the user journey and increasing conversion rates. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Metric 1 Detailed, complete UX audit report with actionable roadmap Metric 2 22.31% increase in conversion for new users Metric 3 87% increase in conversion rates for product card landing pagesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Collaborating with Turum-burum has been delightful. Their project management was impeccable, ensuring the timely delivery of all essential assets, reports, and work.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?We were impressed by Turum-burum's expertise in e-commerce UX/UI design and their ability to understand our specific needs. Their collaborative and communicative approach was crucial in driving the project to success. They provided tailored solutions to improve our website's UX and conversion rates.Are there any areas for improvement or something Turum-burum could have done differently?There were no areas for improvement noted as we were satisfied with the collaboration and results achieved. --- #### UX/UI Design Data Analysis for Module Suite **The Project** - Services: Conversion Optimization, UX/UI Design - Project size: Less than $10,000 - Project length: December 2023 **Project Summary**: A module suite hired Turum-burum to conduct a UX/UI design data analysis on their app's signing-up process. The team aimed to identify sources of friction in the client's app and create a solution to reduce it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, CultureBoard - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 4, 2024 **Feedback Summary**: After the analysis, Turum-burum provided an Excel sheet describing over 50 sources of friction and their possible solutions. The team identified all issues using data, numbers, and heat maps, reducing subjectivity. They were professional and friendly, communicated clearly, and delivered on time. ""Each team member I communicated with during the project was friendly and professional."" **BACKGROUND** Please describe your company and position.I am the Co-founder of CultureBoardDescribe what your company does in a single sentence.Suite of modules for managing company culture **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Turum-burum to accomplish?Reduce zero-usage churn **SOLUTION** How did you find Turum-burum?ReferralWhy did you select Turum-burum over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costReferred to meHow many teammates from Turum-burum were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Analyze the entire process of signing up for our app, from the landing page, through registration, the first interaction with our app, to the first use of the app. Analyze data from analytics and Hotjar. The goal was to identify all sources of friction and create a solution to reduce it. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After the analysis, we were provided with an Excel sheet with over 50 sources of friction. Each line in the table describes a problem along with potential solutions. They identified all issues with our app using data, numbers or heat maps to minimize subjectivity. Very helpful were the attached screenshots from other apps and competitors, illustrating how they manage to design the feature.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was at a professional level, with clear communication, and the project was delivered on time.What was your primary form of communication with Turum-burum?Virtual MeetingWhat did you find most impressive or unique about this company?Each team member I communicated with during the project was friendly and professional.Are there any areas for improvement or something Turum-burum could have done differently?No --- ## Portfolio & Awards ### UX/UI for NFTrends Turum-burum's task was to create from scratch the user experience (UX) and user interface (UI) for the NFTrends platform and personal accounts, catering to four different user flows. The task was to design a user-friendly, aesthetically pleasing, and feature-rich interface that facilitates the creation of Digital Product Passports for luxury brands and artists, serving customers who invest in these pieces. The challenge lay in crafting an interface that appeals to luxury brands, which often prefer a subdued tone, and the digital art crowd, which favors a brighter color palette. The close collaboration of Turum-burum with NFTrends and Dysnix's Web3 developers resulted in the successful creation of a user-friendly platform for authenticating and ownership tracking of physical and digital items. The final UX/UI design seamlessly covered all the requirements and conveyed the main idea of the project, bridging the gap for art and fashion enthusiasts with the latest technologies, and acquainting them with the transformative power of digitization. NFTrends now stands alone as a pioneer in the digital and physical space, setting a new standard for authenticity and innovation from the ground up. ### UX/UI for glo™ When working on the glo™ website optimization, our team focused on two major tasks: Setting up data collection tools to get more precise analytics; Detecting website’s usability mistakes based on improved analytics and providing recommendations for their elimination. Within two months after the launch of the new website’s version, we got the following results: Conversion rates for landing on product cards increased by 87%; Conversion of users who viewed the glo™hyper x2 desktop device pages increased by 131%; Conversion for new users increased by 22.31%. The latter metric clearly proves that we managed to improve the website’s usability and accessibility, as new users have not yet got used to working with the website and navigate intuitively. ### UX/UI changes for Intertop (CR +55%) Intertop is an omni-channel fashion retailer No. 1 in Ukraine with 3.5 million website visits per month. During 2019-2021 the Turum-burum agency analyzed and improved all the key pages of the Intertop interface. In 2022 Turum-burum continued working on this project.   The results of CRO using ESR approach: UX audit + Boost phase: Checkout conversion rate increased by 128%; APRU increased by 71.43%; CR increased by 55.4% The results of the Continuous improvement phase for 2020 despite the COVID pandemic: CR increased by 10.5% Learn more about this case study: https://turumburum.com/cases/intertop/ ### UX/UI for The Spy Store The Spy Store is a reputable Australian company that specializes in spy gear and services. After the UX audit, the Turum-burum team made an inventory of more than 60 recommendations to optimize the conversion rate of The Spy Store. In close cooperation with the contractor, we defined the most critical usability mistakes and illuminated them thanks to evolutionary website redesign.  Key KPIs changes after the introduction of new UX/UI solutions in 1 month: The e-commerce conversion rate increased by 16%; The proportion of mobile website visitors has enlarged; The business conversion rate for returning customers has improved by 4%; We traced a positive trend in converting new visitors into customers; The number of items added to the cart in the mobile version has increased by 100% and by 39% in the desktop version; The percentage of users adding items from the product card has grown by 80%; The Average Revenue Per User (ARPU) has increased by 20%.   ### UX/UI changes for Crystal Clear Memories Crystal Clear Memories is a company that sells clients high-quality, custom-engraved crystal mementos with the LIVE PREVIEW™ patented feature — a core of the business and a truly unique thing.   Crystal Clear Memories approached Turum-burum with a request for increasing conversion rates on the homepage, product pages (PDPs), and product list.   Results: We conducted a UX audit, validated key UX/UI hypotheses of the homepage improvements, and identified the winning design.  Running A/B tests proved the effectiveness of the hypotheses provided by the Turum-burum agency, so Crystal Clear Memories decided to implement all the recommendations provided in the UX audit report (homepage, product page, and product list). ### UX/UI for Healthis A brand-new design example of an online vitamins and supplements marketplace with numerous features that helped the brand stand out from competitors, thanks to its user-friendly interface. The goal of the project is to develop a user-friendly and modern design for the marketplace, to emphasize the main conversion pages: catalog, product page, shopping cart, checkout, etc. Our team of analysts and designers have worked hard in researching and designing interfaces to deliver effective results in project. ### UX/UI for Logistics Management Software This mobile app and dashboard help users effortlessly order and purchase goods from other countries. It offers easy package management, real-time tracking, and convenient scheduling for pickups and deliveries. With secure payment options, users can seamlessly handle shipping fees within the app, ensuring a hassle-free experience.   We conducted extensive analytics, including collecting business requirements, conducting user interviews, and researching the target audience. Based on this research, we developed an optimal information structure, user flow, and prototypes. Guided by the customer's UX guide, we created the product design, resulting in a successful and tailored user experience.   Information architecture creation aims to make it easy for users to find what they’re looking for and understand how everything is connected.     The UI focuses on clear and intuitive navigation, allowing users to access the desired features and functionalities easily. It incorporates a visually appealing design with a clean and organized layout, ensuring that users can quickly understand and interact with the various elements of the app or website. We prioritized responsiveness, enabling a consistent and optimized experience across different devices and screen sizes. ### UX/UI changes for Aspire E-learning Platform Web App for iOS and Android UI/UX Design   Aspire is a global training provider based across the UK that specializes in accredited and bespoke training courses   The main task: Make a dashboard with which you can easily track your progress in different subjects, collect achievements, and plan your schedule. All your courses are in one place.   Learn more about the project by the link https://turumburum.com/cases/aspire/ ### Blockchain SaaS product design How we created a fresh dashboard design for the Spot.One API SaaS project seamlessly blending intuitive user experience with captivating visual aesthetics.     The dashboard serves as a valuable tool for blockchain software developers, providing insightful metrics on element usage, request volume, and request speed per second, aiding in the optimization and analysis of Spot.One API integration.   Empowering users with flexibility, the dashboard facilitates the seamless addition of new apps (tokens), enabling them to effortlessly harness the potential of the Spot.One API for their diverse range of applications.   The dashboard has also been thoughtfully designed to cater to mobile devices, allowing users to effortlessly access and manage their Spot.One API data on the go.   Learn more by the link https://turumburum.com/cases/spot-one/ ### UX/UI changes for Allmart Virtual marketplace Allmart.ua brings together thousands of buyers and sellers from all across Ukraine, offering a convenient way to quickly sell or find the necessary equipment with just a few clicks. Website conversion optimization using the ESR approach: Conducted a detailed UX audit of the project Identified areas for interface improvement Developed a plan to enhance performance indicators Revamped the project's visual design based on recommendations Addressed UX issues and errors. As a result of these changes, the user experience was significantly improved, and the business goals were successfully achieved: Page views for product listings increased by 27% Purchase completions grew by 44% Average revenue per user increased by 29% The company's average revenue from purchases rose by 73%. ### UX/UI for World Of Comics The first chain in Ukraine of themed geek stores with more than 10,000 products. The Turum-burum team succeeded in creating an online store design that: Emphasizes the benefits of the products presented; Gives the feeling of being part of a community; Creates an emotional connection between the company and its customers. We created a minimalist website design, developed custom images, placed the necessary accents, chose the right tone of voice, and got a cool-themed online store that fully meets the target audience's needs and fulfills the business objectives. We achieved this result thanks to close communication with the client throughout the project, as well as the expertise of our specialists who are fans of geek culture.     ### UX/UI for Gemini Gemini is a Ukrainian coffee and tea producer since 1996. The total number of site users is 29.3K per month. Design of the new Gemini online store interface: studied the user experience of choosing and buying coffee and renting equipment; worked out interaction scenarios for both B2B and B2C audiences; created an interface for solving business problems; detailed the style and placed accents. As a result, we got a solution that presents the company, conveys competitive advantages to the target audience and displays a line of goods and services.   ### UX/UI changes for Shabo Shabo is a Ukrainian wine company founded in 1946, one of the leaders in the Ukrainian wine industry.  The previous website design did not meet the new business objectives and did not fully reflect all the features and additional services of the company. Therefore, Turum-Burum's main task was to develop a new concept and structure for the website to demonstrate all the company's advantages, reveal the brand features, and focus on wine sales through UX/UI solutions. After all, the range of wines is quite extensive, including both fine and budget wines. Results of Shabo website redesign: Developed both commercial and non-commercial pages of the site. Optimized site navigation and customized filters. Added upsell and cross-sale tools. Structured the category page. Developed and optimized the site's adaptive design. The new Shabo website design has a much more modern and fresh look that better communicates the brand and improves the user experience. This concept allows the brand to better develop its own spirits ecosystem and build a loyal community of Shabo product connoisseurs through the website.     ### UX/UI changes for Dysnix Dysnix is a Ukrainian IT company with over 8 years of international market experience that provides DevOps and DevSecOps services. Engineers at Dysnix have completed over 60 projects in Fintech, Web3, Medtech, advertising, and other industries. Dysnix has worked with Visa clients and contributed to Google product development. We worked out the core pages of the site and thought up the accent elements of the UX/UI design. The main features of the website design include: A structured and intuitive interface that allows users to easily find the necessary information about the company and its services. The choice of colors and fonts match the company's vision and convey its technological nature. Customized illustrations that help visually convey the importance of the products and services offered. Special attention was paid to the blog page. The product is complex and for such products, a blog is an integral part. Thanks to effective cooperation with the client's team, the blog site looks informative and appealing. The blog has several main sections and collections of articles by topic, and there is a search function that allows users to quickly find specific topics and articles. We achieved the goals set and created a design that not only helped Dysnix stand out from the competition, but also demonstrated new products and services in Web 3 in a clearer and more accessible format.   ### UX/UI changes for Zlato (CR +13%) Zlato.ua is an e-commerce jewelry retailer with 500K website visits per month. The Turum-burum agency conducted a comprehensive redesign (UX/UI services) which led to a conversion rate increase by more than 13%. Lean more about this case study on our website https://turumburum.com/cases/zlato/ ### UX/UI for Tilly Pig Tilly Pig is a start-up company that produces porcelain piggy banks with a variety of prints. The company is partnering with Disney to create some very special Tilly Pig featuring favorite children characters. To develop a UX/UI design of the site from scratch to launch a new brand product on the market — Tilly Pig piggy bank. To demonstrate the main advantages of the product through its design interface: Eco-friendly materials; Cool prints with an official Disney license; Beautiful and stylish design; Educational Project. As a result of our cooperation with Tilly Pig, we created an MVP (minimum viable product) with its own brand identity and custom illustrations ready to be launched on the market. The design combined simplicity and lightness with brightness and functionality. Thanks to the UX/UI solutions, we emphasized all the product advantages, considered the target audience specifics, and communicated the start-up's social idea to the consumer.   View this case study:                                                                  https://turumburum.com/cases/tilly-pig/                       ### UX/UI for Polunichka "Polunichka" is the most popular chain of intimate goods stores in Ukraine. Over 17 years in the market, the company has opened 65 physical stores in 20 cities across 16 regions of the country.  The store's inventory includes over 10,000 products, a significant portion of which the chain sources directly from popular manufacturers in Europe, America, and Asia.  By prioritizing mobile devices in the interface design, we achieved the following: Ensured interface optimization for all types of devices. Assisted the already well-known offline store in reaching mobile and online shoppers. Increased brand recognition. Developed intuitive navigation and quick order processing for customers. Took care of the psychological comfort of website visitors. Emphasized the brand's advantages over competitors. As a result, after implementing the recommended design, the website's conversion rate increased by 100%: a 2.5-fold increase for new users and a 1.5-fold increase for returning users.           ### UX/UI for Sunuva Global fashion brand for kids Sunuva Main task: To identify key areas where customers have abandoned their online shopping carts, find out the reason why, and provide a recommendation to solve the problem. UX Audit The process of the project review consisted of the following three main stages:  - UX auditing of the website (mobile and desktop);  - Interviewing business representatives;  - Providing further support and advice of any further clarifications.    After the audit was completed, we have done the following:  - Created a document listing the problems for each key page;  - Prioritized all those issues;  - Provided a full detailed proposal of amendments with documented examples and indications of how each amendment could improve the user experience. The main points of growth:  - Increase the conversion rate on the mobile  - Increase the number of views of the product detail pages  - Increase the add-to-basket rate on the desktop  - Minimize the shopping cart abandonment rate  - Increase the checkout completion percentage rate   Results of the work done: Our team has utilized analytic tools, session recordings, heat maps, and other customer data to execute their tasks and provide recommendations. As a result, our customer has reported an increase in the conversion rate and site traffic after nearly implementing every recommendation. View case study: https://turumburum.com/cases/sunuva/ ### UX/UI for G&G online e-commerce clothing store For over 18 years, "G&G Glamour" company has been giving Kazakh women the opportunity to feel beautiful, stylish, and always in trend. At present more than ten boutiques are represented in the two biggest cities of Kazakhstan: Almaty and Nur-Sultan Check out the case study on Behance: https://www.behance.net/gallery/155826859/G-G-online-E-commerce-clothing-store/ ### THULE redesign Bagazhnik.uа — a company that sells car racks, backpacks, bags, suitcases, as well as prams (strollers). Official distributor of the Swedish company THULE in Ukraine since 2014.   The Turum-burum team conducted website redesign which led the complex process of selecting products with multiple characteristics into a simple purchase tool.   Besides UX/UI, we also created the frontend of the website to introduce all the interface changes as seamlessly as possible. The site became fresher, more modern and in line with the reputation of the foreign manufacturer brand. Lean more about this case study on our website https://turumburum.com/cases/thule/ ### Mobile app design for FlowerPot About the project:FlowerPot is a mobile app for Android and iOS for selling flowers that differs from traditional stores and offers interesting and sometimes revolutionary solutions.  Our task: To create a mobile application that would successfully present the company's services and allow users to quickly perform the target action - choose and buy flowers. Results:Thanks to close cooperation with the client and application of the best patterns of various web product types, we managed to develop a native design for the mobile application that successfully conveys the brand's values and benefits. The result is a user-friendly application that combines the company's offline and online services, taking into account the needs of a wide target audience and business objectives. ### UX/UI for Green Chef About the project:Green Chef is a Ukrainian brand that produces and sells balanced nutrition products and rations based on plant-based ingredients. Problem: The current website was no longer solving business problems, and the platform was not scalable. Task: The website should be clear, engaging, and accessible, like a conversation with your best friend. We need to develop an effective sales tool that will allow to make a big boost. Results The results of comparing analytics data for 2 weeks before and after the site launch: Micro-conversion from category listing to product page increased by 23% for products and 19% for rations; User engagement on the homepage increased by 49,65%. The average time spent on the site was increased by 13,17%.         ### UX/UI for Robinzon About the projectRobinzon is a multi-category website selling goods for all types of tourism, leisure, and travel. It is the official distributor of Samsonite in Ukraine. Task:Create a website design that would become a tool for further business growth and scaling. Results:We created a customer-centric and mobile-friendly web product that meets the needs of both businesses and users by providing: Simple and intuitive navigation; A sense of belonging to their own community; Advantageous presentation of the company's products; Ability to scale in the future without significant time and financial investment. ### Mon Amie extensive redesign Mon Amie: 29 offline stores selling perfumes and cosmetics in Kazakhstan, more than 60,000 items. The results after our complete redesign: 1.7 times increase in Average Purchase Value, 20% decrease in Shopping Cart Abandonment, 32% Engagement Rate increased. Read more: https://turumburum.com/cases/mon-amie/ ### UX/UI for Mobile App Spot Hunter Spot Hunter mobile application helps you find unique spots to take astonishing photos. You get exact geolocation, angle, time, and recommendations on how to take a perfect photo. If you know the perfect spot for a photo, you can share it with others and earn money. Check out the case study on Behance: https://www.behance.net/gallery/92465829/Spot-Hunter-App   ### Blockchain API Service RPC Fast is a product that helps you to dive into WEB3 with the fastest geo-distributed high-available Blockchain API. Project feature Complex and quite diverse target audience — blockchain developers, startups, and large companies who need to deploy blockchain nodes.   Client requirements: Create stylistics which can stand out from the majority of websites in the current category. Come up with unique illustrations without using ordinary overused blockchain metaphors.   We have highlighted the blockchain technologies on the basis of which the product is running on. We included testimonials to convince users that the product is trustworthy. We emphasized the product's strengths with the help of the design team. We highlighted the appropriate cases to use the blockchain. We paid users attention to the fact that the product supports official documentation of every blockchain. We have chosen the most transparent calculation system and added a comparative table of packages. We have even provided a calculator that will allow users to understand how much it will cost to use the product. View case study: https://turumburum.com/cases/rpc-fast/   ### UX/UI for an IOS-App PhotoTune PhotoTune is an IOS-App with unlimited opportunities in photo editing without any special skills.  Check out the case study https://turumburum.com/cases/photo-tune/ ### Smart Extreme Service for people who are looking for the great place for their next vacation. View case https://turumburum.com/cases/smart-extreme/ ### Techno Ezh redesign (CR +41%) Techno Ezh - international network of 100+ stores, 7 years in the TOP of Ukrainian companies in the segment of "portable electronics" Redesign results The conversion rate increased by 41.94%  Check out the full case study https://turumburum.com/cases/techno-ezh/ ### RetouchMe - 25 million application users RetouchMe - body & face photo editor. It's a unique photo adjustment service which helps you to get a perfect face & body processing without any photo editing skills. RetouchMe will turn your snaps into a model portfolio in a few minutes. 25 million application users One of TOP 100 App Store apps in the Photos & Videos category Main task:Redesign interface and create new graphics, make the application more usable, attractive and modern. Solution:I worked through the structure in details, thought deeply about the options for user interaction with the application, added useful chips. I've followed the minimalist design and chosen a bright color palette for accents. View case https://turumburum.com/cases/retouchme/ ### Luxoptica Luxoptica - the all-Ukrainian network of optical stores. Goal: to create online optical shop that brings together a store and an ophthalmologist's office Solution: We found the balance between the commercial part and the personal oculist function by creating the same quantity of shop and informational sections. Non-standard banner grid allows placing both advertisements and additional services on plain sight. We looked into impressive brandbook of the company and recreated its corporate identity in the design. View case https://turumburum.com/cases/lyuks-optika/ ### Juliette Lingerie Online store of luxury lingerie We have created a minimalistic interface. The emphasis is on a content. White background, easy and simple to read fonts, big and bright photos, and “subtle” navigation — nothing has to divert the attention from products Check out in portfolio https://turumburum.com/cases/juliette/ ### UX/UI for the top Ukrainian online booking service Dobovo.com - the top online booking service for apartments in Ukraine. 12,000 apartments in 82 cities of the country from 3,000 owners. 340,000 users per month. Read the case study  https://turumburum.com/cases/dobovo/ ### UX/UI changes for Denika (TR +17.76%) Denika - an expert in selling household appliances, 30,000+ products, 300,000+ online visits monthly Results: Transaction Rate + 17% after Revolutionary Site Redesign, Conversion Rate + 8.1% after Evolutionary Site Redesign Check out the full case study in our portfolio https://turumburum.com/cases/denika/ ### UX/UI for Orner (mobile transactions +1,5 times) ORNER is a Ukrainian manufacturer of housewares, office accessories, and goods for home and for the soul. The brand has been on the market since 2013. Their products are popular both in Ukraine and abroad. The company creates unique concepts, designs, and illustrations through its own design department.   Our task was to conduct a usability audit to find points of growth to improve the efficiency of the project. We provided the ESR service by fixing design flaws that affected the KPIs of the web store.   As a result of the ESR changes, we managed to create a user-friendly interface with all the crucial information well-structured. The web store has easy navigation, clear catalog categories, a structured product page, cart, and checkout that increases the key KPIs of the project.   The number of mobile transactions increased by 1.5 times. 10,000 more users reach the checkout page, that is, they complete the checkout, which has a positive effect on conversion.   View case study:   https://turumburum.com/cases/orner/   ### UX/UI for Divebooker (CR +41,7%) About the project: Founded in Canada in 2014 Divebooker is a global Online Travel Agency for scuba diving. Divebooker.com makes it easy to browse and compare diving opportunities all over the world, to help you plan and instantly book a perfect diving vacation. Task: Create a bright and stylish interface design for a startup that will attract the attention of users, as well as meet modern booking service patterns and cover business tasks. As a result, we increased conversion rate by 41.7% within 12 months. View a case study:                                                  https://turumburum.com/cases/divebooker/ ### VARUS redesign VARUS is a national supermarket chain, one of the top 10 retail chains in Ukraine by sales volume. It was awarded by PrivateLabel-2021 as the best project. 97 supermarkets in 20 cities in Ukraine 29 000 items in assortment 527.8K monthly users of the site   Won the tender and began a complete redesign of the site: Studied the user journey when purchasing and ordering scheduled delivery of groceries online Developed Customer Journey and interaction points with the interface as part of the solution Developed a detailed prototype for both choice and purchase, along with the content side of the information pages Based on the brand guidelines, we developed a style guide to communicate all of the company's features Elaborated easy-to-use cross and up-sales tools Revised many sections based on the users' feedback since the launch of the service   Result: We created a user-friendly and efficient interface for one of the supermarket leaders in the online grocery delivery market. ### Perfumer redesign (CR +32%) An official dealer of Reni bulk perfumery and the largest supplier of bottles in Ukraine. The brand creates original fragrances inspired by iconic perfumes.   Concerned about the poor performance of their website, the business owners turned to us as experts on design issues and website usability improvement.   As a result of joint efforts of Turum-burum designers, developers and Perfumer representatives, not only was the interface made user-friendly, but the website KPIs were affected: Transaction rate increased by 23.97% in desktop, and by 43.42% in mobile.   Learn more about this case study on our website https://turumburum.com/cases/perfumer/ ### UX/UI for Lamour Lamour is an online store of professional cosmetics and care products for the face, body, and hair. The store's assortment includes such well-known brands as Yellow, Bubblekid, Organethic, Monaco Style, and others.   We conducted a thorough usability audit and then proceeded to optimizing website conversion by the ESR approach: Elaborated on the style of key design elements Simplified the navigation process in the funnel Improved the adaptive design Added upsell and cross-sell tools  Shortened the user's journey to the desired action   The result: The bounce rate for the desktop decreased by 24% The average check increased by 1.7 times The number of products per order increased by +43%   ### UX/UI for Leko Style Leko Style is a private company based in Ukraine. They trade and distribute ingredients for different industries such as fragrance, cosmetics, household chemicals, etc. UX/UI case study watch here https://turumburum.com/cases/leko-style/ ### Floral atelier Dicentra Dicentra is a floral atelier that has been on the market for over 10 years and has  been receiving  30 000 buds from all over the world on a daily basis. 80 000 + online visits per month Load capacity was able to handle 1 million visitors and more Development technology used: CMF MODx REVO Integrations: CRM Zoho, ERP - 1C: Enterprise, Hotjar, Binotel SEO full cycle, analytics, as well as integration with delivery and payment services Sophisticated system for calculating the delivery cost 3 languages, 4 currencies We have been providing post-launch support for 3 years Currently, project development is ongoing. View the case study: https://turumburum.com/cases/dicentra/ ### UX/UI for Lumier About the project:Lumier – is a Norway company that offers electrical equipment and lighting of premium quality at reasonable prices. The store has a broad target audience and provides its services to the B2B and B2C segments.It is a family business that is relatively young, but can hardly be called a startup. The company’s owner Per Norman Nielsen has already set up several well-known brands connected with electronics. And now, with more than 40 years of experience, together with his son, he is working on a new entrepreneurial project – the Lumier store. Our task was to: Improve the website interface; Attract new and retain customers; Increase brand awareness; Boost e-commerce conversion rate. Results:Thanks to high-quality UX audit and efficient cooperation with the client, we: Defined the most critical usability mistakes that influenced the KPIs; Were able to choose the most efficient redesign strategy for this particular case; Developed a client-oriented interface with intuitive navigation; Highlighted the benefits of the offered products; Placed appropriate accents; Provided essential information for making purchase decisions. ### UX/UI for Antoshka (CR +36%) Antoshka.ua is a leading retailer in the market of children’s products for more than 20 years and with 40 stores all over Ukraine. The Turum-burum agency conducted a comprehensive redesign (UX/UI services) which led to a conversion rate increase by more than 36%. Learn more about this case study on our website https://turumburum.com/cases/antoshkanew/ ### UX/UI for CRM System Design About the Project:Case of creating a new CRM system from scratch, developing the logic, structure, and UX/UI design of the product to compete with well-known systems in terms of price and functionality, without sacrificing usability.The CRM was needed to centralize and streamline contact management across various branches, making it easier for managers to add new client details, leave comments, and initiate deals. Our Task: To design the logic, structure, and UX/UI of a CRM system to streamline and unify contact management for the client's multiple branches. The system needed to be intuitive, visually appealing, and customizable to meet the client's needs. Results: We successfully developed a user-friendly and robust CRM system that met all the client's requirements. To optimize the budget, we handed the project over to the client for independent design scaling and further development based on the UI guide developed by our designers. ### UX/UI for Veloplaneta (TR +33%) Veloplaneta is one of the Ukrainian top sellers of world-famous cycling equipment brands. It is a chain of brick-and-mortar stores, repair shops and an online store, which, according to SimilarWeb, is visited by 210 000 users monthly.   In 2016, the company Turum-burum conducted a redesign of the Veloplaneta online store. But in 2021, the company noticed a decline in conversion rate and decided to outsource  UX/UI services by hiring us.   The results of the Turum-burum and Veloplaneta cooperation were as follows: the transaction rate increased by 33% on mobile the average order value grew by 19.68% checkout abandonments decreased by 80%    Lean more about this case study on our website https://turumburum.com/cases/veloplaneta-/ ### Solh.ua redesign Increase in the number of orders by 25% after website redesign.   Solh.ua is a chain of offline and online stores in Ukraine, Russia and the Baltic countries. It is a premium women’s clothing brand that aims to reveal the uniqueness, charm and beauty of every woman, regardless of her age and physical type.   Since dramatic changes could entail more risks than benefits, we suggested choosing the ESR (Evolutionary Site Redesign) strategy.   As a result of the ESR approach to the website redesign, the number of orders grew by 25%.   Lean more about this case study on our website https://turumburum.com/cases/solh/ ### UX/UI for Infoshina.com.ua Infoshina is an industry leader in the sale of tires and wheels and has been on the market since 2013. Their website, Infoshina.com, has over 600,000 online visitors per month. Infoshina is an official dealer of Michelin, Goodyear, Premiorri, Bridgestone and Rosava tires in the city of Kharkiv and the Kharkiv region. ESR approach implies step-by-step point changes in the site design, thanks to which you can quickly improve KPIs. The micro-conversion of the transition from the cart to the checkout increased by 14.8% after we left one priority button "Checkout" and changed its color to a more noticeable one in relation to the other interface elements. View case https://turumburum.com/cases/infoshina-com-ua/   ### UX/UI for Pratik (CR +170.73%) UX/UI and web-development for the Ukrainian brand of shoes and accessories, 5000+ models of shoes — Pratik.com.ua. The conversion rate on desktop increased by 170.73% Read more https://turumburum.com/cases/pratik/ ### Baden-baden The website of the hotel-restaurant complex Baden-Baden Main goal:To develop an easy and handy interface that familiarizes users with the hotel-restaurant complex services Solution: In order to enhance the beauty and the grace of the complex, we designed the website in a minimalist style. We developed block structure, made an emphasis on emotional component, used large photos and pastel color palette View case:                                                                  https://turumburum.com/cases/badenbaden/ ### UX/UI for Baku Electronics Baku Electronics - the leader of the electronics and household equipment market in Azerbaijan:  More than 130,000 visits per month 25 years on the market 19 offline  stores More than 60 brands  The results of complete redesign and development: 5-time increase in the number of orders Read more https://turumburum.com/cases/baku-electronics/ ### Funduk The main goal: Instead of creating “unnoticeable” design we decided to accentuate the visuals. By using stylized elements, fun icons and a footer we made the online shop look complete and eye-catching. In order to make the search easy we used different types of navigation and a cross-linker. Interesting products are placed in the separate block; each of them has information about rating, reviews, price, characteristics, video reviews and others. It is simple and convenient to use because customers can see product details without navigating to another page. View case study:                                                              https://turumburum.com/cases/funduk/ ### Domio Goal: to create a virtual storefront for the Italian furniture store View case study: https://turumburum.com/cases/domio/ ### UX/UI for Brain Brain.com.ua - the best network of computer stores in Ukraine Over 1.37 million visits per month View case study:                                                                  https://turumburum.com/cases/brain/ ### ITbox.ua Itbox.ua - one of the TOP 7 best online stores in Ukraine  Over 900,000 visits per month Goal Creatе an efficient website for an online shop offering a wide range of products Solution In order to display to advantage the whole range of products, a catalogue structure with thematic blocks (SmartBox, HomeBox, ActiveBox, GameBox) was developed. Each block was designed as an individual site – with its unique color scheme and elements. The general style and functionality make it easier to buy products in different boxes; visual highlights help navigate the website pages View case study:                                                                 https://turumburum.com/cases/itbox/ ### Shiny&diski redesign Shiny&diski - is  a flagship of the tire market of Ukraine. Network of representative offices in Kiev, Kharkiv, Lviv, Odessa and Dnipro. Official representative of Nokian, Michelin, Continental, Goodyear. since 2012  on the market 400 000 online visits per month The objective: create a new website design for an online store of tires and wheels, which will allow the client to make a qualitative leap in business. After collecting information  and analyzing analytics data, we proceeded to redesign the interface of the Shiny Diski online store using the RSR (Revolutionary Site Redesign) approach. Our main task in redesigning the interface was to focus on minimalism and functionality in order to cover all the needs of a wide target audience. View case study: https://turumburum.com/cases/shiny-diski/ ### Hop Hey Hop Hey | Sea of Beer is Ukraine's largest chain of draft beer stores, a market leader in sales volume, recognition, and attendance: in the market since 2009 400 branded stores in 30 cities of Ukraine.   The design of the website and mobile application: Carried out a detailed analysis of the users' journey when choosing and buying draft beer and snacks for the different types of delivery Compiled a CJM with the interaction points on the website and mobile application in the context of the tasks performed Created detailed prototypes for the project interface Developed a modern and user-friendly interface design in accordance with the new brand guidelines   Result: Created a modern website and mobile application that meets all the needs of the target audience and solves all their problems.   ### Email marketing tool redesign About project:The owner of an international email marketing service with a large team of specialists from various countries approached us. They started their service in 2008. Since then, the company delivered 65 billion emails straight to inboxes and helped 870,000+ clients to do email marketing. Main task:Redesign the homepage, identify new growth points and ensure lead generation at the stage of first touch with the product. Design distinctions:We used the Story Tailing approach for the UI pages, creating a new design. Results:We designed a home page that tells the story of how easy it is to start working with email newsletters. As a result, the number of leads increased by 24%. ### CRO for Lenovo Lenovo is a global technology company, ranked 217th in the Fortune Global 500, with revenues of $62 billion. It has 77,000 employees worldwide who are focused on delivering “smarter technology for everyone.” Task: Finalize the website so it not only serves a branding purpose but also starts selling. Results Thanks to the UX audit and the implementation of Turum-burum's interface optimization recommendations, the conversion rate (CR) of Lenovo's website increased fourfold, the bounce rate decreased by 46%, and the exit rate decreased by 34%. We also configured the analytics and tagged events in more detail to give the company an up-to-the-minute picture of its performance. ### UX/UI for Samsung | Official website in Ukraine Samsung — world leader in the field of semiconductor production, telecommunications and digital media equipment, as well as in the field of digital convergence technologies: Annual Revenue > $1.0B Total Visits 746.2M per month 206 offices in 68 countries In the process of developing a new design for the site: Researched the market of official Samsung equipment Conducted a survey of the target audience Transferred the user experience from offline to online Mapped out a customer journey Built a new interface according to the guidelines So, we invite you to review the case study by following the link: https://www.behance.net/gallery/164325767/Samsung-Official-website-in-Ukraine   ### UX/UI for CBD100   CBD100 is a multi-brand online store in Ukraine that offers popular products with cannabidiol of its own production. The main tasks of the project: Preparing the website for traffic growth; Broadcasting brand prestige through the interface; Increase in trust and loyalty, audience awareness; Optimization of the user journey. Conducted usability audit, created prototypes and delivered them to the client team. Provided supervision to ensure that UX/UI solutions were implemented correctly to improve site usability and increase conversions. As a result of the changes made, the brand noted that: The number of users increased 6 times; Bounce rate decreased by 17%; Session duration on mobile increased by 32%; Exit rate from product pages decreased by 45%; Session duration on product pages increased by 198%.   ### UX/UI for Symbol (CR +76.34%) SYMBOL is online retailer in the fashion luxury segment    View case study: https://turumburum.com/cases/symbol/ ### CRO for SmartMag About the project: SmartMag is an online store of technology and gadgets that started as a startup in 2014. Today, it is a well-known company with thousands of customers across Ukraine, its own pickup points and courier delivery in most regional centers. Task: To create a modern, customer-oriented online store design, lay the foundation for its scaling, increase conversion and revenue, and strengthen the brand's position among the top players in the home appliances and electronics market in Ukraine. ResultsWithin a month of launching the site on the new platform, the following results were achieved: mobile traffic increased by 42%, mobile conversion by 69%, and page views per session by 96%. overall conversion increased by 26%, revenue by 81%, and bounce rate by 69%, which is evidence of improved UX and effective traffic acquisition.‍ ### CRO for Youshouldbehair About the project: Youshouldbehair (YSBH) is a US-based online boutique offering premium hair care, long-lasting extensions, and fashion-forward accessories. The brand was founded by Jay Cousar and built for women who treat hair care as self-care. It blends hair & fashion in a curated space where each product supports the customer's next confident look. Main tasks of the project: Improve website conversion rate and key KPIs; Optimize the customer journey across all funnel stages; Enhance mobile usability and engagement; Increase customer loyalty and return visits. Results: During the 3-week CRO Package collaboration, we: Performed a comprehensive UX audit; Developed detailed prototypes for key website pages; Delivered the roadmap of actionable UX improvements.‍ The Youshouldbehair team independently implemented the UI updates based on our recommendations, noticing an increase in sales and overall improvement in website performance following the implementation. ### UX/UI for Parasol.ua About the project: Parasol.ua is a service that allows customers to compare offers from different insurance companies and take out car insurance, health insurance, and travel insurance policies. The platform aims to make the insurance process simple, easy and transparent for each user. Task: Improving the website interface. Attracting new users and increasing the number of regular customers. Results: The usability audit allowed us to: develop 63 detailed hypotheses for improving the website's key pages; provide recommendations for project improvement and overall efficiency.‍ After the client implemented the improvements, we conducted supervision to ensure that the UX/UI solutions were implemented correctly to improve the usability of the site and increase conversion. ### CRO for Longevity Box Longevity Box is a UK-based wellness brand on a mission to help everyone stay younger, for longer. Built on knowledge, safety, and value, the brand provides science-backed supplements that are effective and affordable, challenging the high-price norm of longevity products. The brand turned to Turum-burum with a request to improve the KPIs of their Shopify online store and optimize the customer journey across all funnel stages. Results that matter:After the first UX sprint, Longevity Box saw a clear increase in engagement, conversions, and overall site performance, including a 39% boost in conversion rate and longer average session durations. Mobile users, in particular, spent more time on the site and generated 58% more conversions. That success led to a second collaboration in 2025. We re-evaluated user behavior, checked and refined previous improvements, and introduced new features to keep the brand competitive. We continue our partnership, fine-tuning the interface to meet evolving user needs. So, to be continued… ### UX/UI changes for TerMin Cin About the projectTerMinСin is an online store termincin.ua, and a large network of offline stores with a wide range of products for the whole family: clothing, footwear, toys, haberdashery, leisure goods, etc. Task: Migration of an online store from the Horoshop platform to Laravel. Creation of a unified omnichannel platform that combines online and offline customer experiences, provides convenient interaction with the brand, and allows flexible management of promotions, loyalty, and content. Results that drive progress:In-depth UX audit of the website, along with analysis of competitors, enabled us to create a mobile-first design and migrate the website from Horoshop to a custom Laravel platform without any data loss. We integrated an omnichannel reward system, launched an HR portal, and laid the groundwork for future scaling — a shift to marketplace, live sales, certificates, and flexible integrations.   Within a few weeks after launch, the site regained all of its previous traffic, while sales exceeded previous levels.  Development, migration, and ongoing technical support were provided by our partners at Linecore. ### UX/UI for Unilamp About the projectUnilamp is a global brand in architectural lighting, shaping urban and business spaces since 1993. Their focus is on reliability, high-end design, and constant innovation in outdoor lighting. The old website, built on a WordPress template, looked more like a basic B2C shop than a professional B2B platform. It didn’t meet the expectations of corporate clients and wasn’t ready for scaling. ResultsThrough a gradual redesign, Unilamp transformed its website into a trustworthy B2B platform and an effective business tool. As a result, the website's KPIs increased:  +30% user engagement. +41% conversion (requests left on the website). +16% average session duration. ### UX/UI for Fotoklok Fotoklok is a Swedish company that has been turning memories into photobooks, calendars, and student signs since 2010. Their products are all about family, tradition, and special moments. But their website wasn’t reflecting this. The design felt outdated, navigation was clumsy, and SEO rankings for “fotobok” and “fotokalender” were unstable, while the user journey felt disconnected. So we joined forces with SEO agency TopDog and Fotoklok to make the site welcoming, trustworthy, and ready to grow. ResultsRedesigning Fotoklok was about aligning their heartfelt mission with a smoother, more trustworthy user journey. Together with TopDog, we optimized design, content, and structure so the site works equally well for users and for Google. The impact speaks for itself: +30% traffic from Google +25% boost in conversions Stable rankings for key categories like Studentskylt, Fotobok, and Fotokalender Most successful revenue season in company history‍ ### CRO for Würth Würth-Ukraine LLC is a subsidiary of Adolf Würth GmbH & Co. KG (Germany), a global leader in professional tools, installation materials, and technical chemicals. The company has been operating in Ukraine since 1993, supplying more than 10,000 enterprises across the country with certified European-quality products and a wide range of over 125,000 items. Tasks:Conduct an in-depth UX audit and identify barriers that prevent users from buying quickly and easily. During the analysis, analytics showed that: 63.8% of visitors come from mobile devices, but the conversion rate there is 1.9 times lower than on desktop. Users stop at the catalog or product pages without completing a purchase. B2B customers lack features for quick checkout and repeat orders. Results:After the usability audit, we handed over all the materials to the Würth team to implement the changes on their own, and in just two months, we got results that exceeded expectations: +117% total revenue +85% CR from desktop +36% CR from mobile +71% “key events,” such as adding to cart, placing an order, clicks on CTA, etc. Collaboration and the combination of analytics and UX solutions showed that even minor changes can significantly impact business performance. ### UX/UI for Belok Belok is one of the largest sports nutrition store chains in Ukraine. The company has been operating on the market for over 10 years, has 40 offline stores, and serves hundreds of thousands of customers every month.  Challenge: The project hit a growth ceiling due to outdated design and complex interface, resulting in lower conversion rates and making scaling difficult, especially for new and mobile users. A UX/UI revamp was needed for further development. As a result of a complete redesign, Belok received: A modern, mobile-first online store with a focus on the prevailing mobile audience; Intuitive navigation and updated information architecture that simplifies the buying process; Category and product pages that better explain the value of the product and support the purchase decision; Cross-sell and up-sell tools to increase the average check; A unified design system (UI kit) that allows the company to scale the product without losing UX/UI quality. The redesign became the foundation for further growth, business scaling, and maintaining Belok's leadership position in the sports nutrition market. ### UX audit for Lullaby Lullaby is a multi-brand beauty store offering premium original cosmetics, perfumes, and accessories, operating since 2019. Challenge: Analytics showed that most of the audience was mobile, but they spent 4 times less time on the site than desktop users. Most of the traffic came from new users who bought less than returning users did. The bounce rate was high, reaching critical levels on product pages. The site needed deep mobile optimization to convert the audience attracted from social networks into buyers. Results As a result, Lullaby received not just a list of recommendations, but a comprehensive system of changes for stable KPI growth: Mobile-first CRO roadmap: a prioritized plan of action focused on mobile traffic and new user conversion. Shortened path to purchase: optimized navigation, refined filters, and relevant recommendations that simplify selection and build trust. Clear purchasing process: transparent shopping cart structure, auto-save data, and distraction-free checkout to minimize doubts.‍ Retention strategy: tools for customer return (selection, personalization) and strengthening the potential of the Lullaby Community. ### CRO for Domino's Pizza Domino's Pizza is a global fast-food leader in pizza delivery and carryout, operating in over 90 countries with more than 20,000 stores worldwide. In Ukraine, the brand is the market leader for delivery, boasting 65+ stores across key cities such as Kyiv, Lviv, and Odesa. Challenge: Most of the users come from mobile, while conversion rates on mobile and desktop are almost identical, meaning a mobile-first redesign was needed to align the digital experience with the brand's operational speed. Results: CRO efforts, as well as the GA4 audit and configuration, provided Domino's Pizza with a foundation for further optimization of the digital experience. The proposed solutions became the starting point for subsequent UX/UI improvements to the website.  In particular, the following were implemented: Mobile-first optimization: simplified interface for the major mobile audience. Faster product search: fixed navigation and compact menu cards. Increased average check: “Add ingredients” and cross-sell blocks. Better customer retention: “Repeat order” and “Abandoned cart” blocks.‍ Simpler checkout: shopping cart as a separate step and a clear checkout process. ### UX audit for Domino’s Pizza Mobile App Domino’s Pizza is a global fast-food chain operating in over 90 countries. In Ukraine, the brand is the market leader in delivery, with 65+ stores across major cities like Kyiv, Lviv, and Odesa. The mobile app is a critical sales channel. Since its Play Market launch in 2014, it has amassed over 500,000 downloads. Besides, the audience is uniquely premium, dominated by iOS users compared to Android. Challenge: While the brand is tech-forward, the mobile app performance lagged behind its potential. Almost a quarter of users uninstalled the app shortly after the first open. A redesign was needed to reduce friction for new users and speed up the flow for loyal customers. As a result of this collaboration, Domino’s Pizza received a prioritized CRO roadmap and ready-to-implement design solutions and hypotheses, grounded in real user behavior and adapted for both iOS and Android, and the direction for further UX optimization: Faster access to the cart and checkout through improved navigation logic Reduced effort for repeat users via “Repeat Order” and abandoned cart scenarios Clearer product selection with compact cards, visible sizes, and sticky filters Higher average check potential through structured cross-sell and toppings logic More transparent pricing and fewer checkout errors through UX and form improvements ### Redesign and CRO for a Graficona Graficona isn’t about posters. It’s about unforgettable football moments frozen in time: legendary players, iconic clubs, and matches fans still argue about years later. Instead of photography, Graficona built a recognizable visual style: clean, retro-inspired illustrations, strong typography, and a premium feel that turns fandom into art. With over 3,500 football-focused designs, they’ve become a go-to destination for both folks looking for a thoughtful gift and die-hard fans trying to build the perfect gallery wall. Shopify-based, print-on-demand, trusted fulfillment. A strong brand — but the UX/UI didn’t fully translate that spirit into action. Tasks and GoalsGraficona needed redesign for performance (especially ahead of peak gifting season). And they came with a clear vision, strong product intuition, and a large document packed with ideas and hypotheses. The direction was there. What was missing? Structure, prioritization, and validation. And it was our side. So, the goal was clear: Remove friction across the entire purchase funnel; Strengthen trust and gift confidence; Shorten the path from discovery to checkout; And do all of that without diluting the premium brand within the Shopify framework. Results: Built To Win Users' HeartsThis wasn’t just a redesign — it was a team victory. The result of this partnership? Checkout completion increased by 112%. Beyond this uplift, the redesign delivered: A clearer, conversion-driven journey from homepage to checkout, without friction or confusion. Higher confidence for gift buyers, with value, quality, and delivery clarity surfaced at the right moments. Stronger product discovery and engagement, keeping users in play instead of dropping off. UX foundations, designed to scale smoothly within Shopify and handle peak gifting pressure. Graficona brought the vision. We brought the tactics. Now the UX/UI plays at the same level as a premium brand. ### SEO and UX/UI for Zensum Zensum, founded in 2013, is one of the top three loan brokers in the Nordics. The company quickly became a leader in helping people refinance loans, secure mortgages, and compare credit offers. But while the business grew, the website didn’t reflect its credibility. It converted but looked more like an affiliate landing page than the platform of a trusted financial institution. To compete with banks, Zensum needed a redesign that built trust, scaled fast, and worked equally well for users and Google. Tasks Build a design that reflects Zensum’s credibility and leadership. Create a scalable design system powering 100+ landing pages. Align SEO with usability to compete with banks in search results. Improve navigation and key service flows for clarity and trust. That’s when Zensum partnered with TopDog for SEO expertise and Turum-burum for a full-cycle UX/UI redesign. Results: A Platform Built to LeadThe redesign focused on building trust, improving usability, and preparing Zensum for growth. Rebuilt the website into a modern, credible platform that strengthens user trust. Created clearer user journeys and stronger CTAs for smoother conversions. Developed a scalable Webflow system and UI kit for fast campaign and page launches. Unified SEO, design, and tech through close collaboration with TopDog and Zensum. A complete transformation: from a functional site to a fintech platform built to lead. ### Industry Recognitions - Featured on Hotjar blog 2024 - Published on Microsoft Clarity website - Awwwards nominees - Featured in Behance - Google UX Partners in Ukraine - Finalists in European Customer Centricity Awards - Published in Better Marketing - Organizers of the CRO Conference - Published on Muzli - Featured on Hotjar - Published on Smashing magazine ## Key Clients - Samsung ## Packages ### Conversion Optimization Packages A CRO audit is a deep analysis of user behavior on your website, based on data that helps identify opportunities to increase conversion rates. It includes: general business analysis: competitors, target audience, industry analysis; expert evaluation of your website by a UX designer; GA4 review and advanced GTM events set up; heatmaps analysis, etc. | Feature | Small ($1,200/total) | Medium ($2,900/total) | Large ($3,600/total) | |---------|---------|---------|---------| | GA4 and heatmaps checkup | General overview | Funnel tagging in GTM heat maps video recordings | Detailed analysis of the entire project | | Number of hypotheses with detailed recommendations | 15 | up to 50 | up to 50 | | Result of the comprehensive UX audit | Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization | Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist | Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert | | Duration | 5 business days | up to 15 business days | from 15 business days | --- ## About the Team ### Our Story A Playful Name, but with a Serious Attitude Some say that our name sounds like the roar of a racecar engine, and we're always revved up to create amazing things for our clients! Although we have a whimsical name, we have worked with top brands in Europe, the USA, Canada, and Australia, and created interfaces for businesses of all sizes that go wow, including Rozetka, with about 2.5 million users per day. The interfaces we've built have been tested by 40 million users.  ### What Sets Us Apart - Deep expertise in UX/UI & conversion optimization: With 16+ years of experience, Turum-burum delivers measurable KPI growth through data-driven UX/UI and CRO for eCommerce, SaaS, Web3, and mobile products. Recognized among the Top 100 Conversion Optimization Services, we design experiences that drive real business results. - Data-driven, results-focused approach: Our design decisions are rooted in analytics, experimentation (CRO), and research — not just aesthetics — resulting in measurable uplifts in user engagement, conversion rates, and business growth. Our CR growth case studies have been featured on the official blogs of Hotjar and Microsoft Clarity. - Globally trusted UX partner: We are the only Ukrainian UX agency recognised as a Google UX Partner and have shared best practices at international events, bringing world-class insights into every project. ### Quick Facts - 42 Verified Clutch Clients - 17 years in business ### Tools and Technology - Zoom - Google Meet - Notion - Miro - Workplace by Meta - Loom - Google Docs - Google Sheets - Google Slides - Power BI - Tableau - Looker ### Commonly Asked Questions **What industries do you specialize in?** We primarily work with eCommerce, SaaS, fintech, Web3, and mobile products, helping businesses improve user experience and conversion performance. **How do you measure success?** We focus on measurable KPIs such as conversion rate, revenue growth, engagement, retention, and other product-specific metrics. **Can you work with in-house teams?** Absolutely. We collaborate seamlessly with internal product, marketing, and development teams to ensure smooth implementation and results. **How to improve website design to increase conversions?** To begin, conduct a usability audit of the website to identify critical issues. Then, prioritize the identified issues and develop hypotheses accordingly. Having the comprehensive report, it’s possible to build a strategy and choose the redesign method that suits your project best: total redesign or gradual interface improvement. There are 3 reasons to constantly optimize the interface 1) A website is a bridge between traffic and product. Hence, there are at least 3 reasons why it’s beneficial for a business to optimize a website constantly: 2) A customer-oriented design of the website converts more users into buyers while maintaining the same traffic. 3) A user-friendly website ranks better in search engines and increases the effectiveness of driving traffic. By providing users with high-quality online service, you give them a caring experience and increase brand loyalty. Behind every simple and clean design lies thorough and team work that is done discreetly to the client. Our goal is not to create a one-off website with a trendy design, but rather a business tool that effectively meets your objectives and provides an exceptional level of service to your customers. We believe that a well-designed website can be a powerful asset for any business, and we are committed to helping you achieve your business goals and objectives. **How will UX improvements impact revenue?** In 2026, revenue growth will depend less on traffic volume and more on how effectively websites convert and retain users. UX improvements — including AI-driven personalization, inclusive design, and data-based interface optimization — increase engagement, customer satisfaction, and loyalty. Conversion Rate Optimization (CRO) plays a critical role by turning existing traffic into measurable revenue and ensuring consistent business growth. While some early-stage businesses may grow through alternative channels, scalable and competitive brands need UX and CRO as core drivers of long-term profitability and sustainable expansion. ## Locations (3) ### London, England (Headquarters) - 150 Minories - London EC3N 1LS - England - 10 - 15 employees - Phone: +44 12 44 94 0860 ### Kharkiv, Ukraine - Sumska Street 7 - Kharkiv 61000 - Ukraine - 10 - 15 employees - Phone: +38 068 653 84 46 ### Stockholm, Sweden - Malte Media AB Bergmarksvägen 8 - Stockholm 112 66 - Sweden - 2 - 5 employees ## Connections - Aden Au (GetSolar) - Iryna Stakhiv (Sonomics) - Christian Rudolf (Topdog Sökmotoroptimering) - Viktor M (Würth Ukraine) ## Contact Turum-burum [Send a message](https://clutch.co/profile/turum-burum) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/turumburum/about/) - [Facebook](https://www.facebook.com/turumburumagencyeu) - [X](https://twitter.com/turumburum?lang=en)