tkxel

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of BOGO. We offer an app that helps restaurant owners boost their revenue by offering incentives to dine-in customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TkXel?

We needed to create Android, iOS, and web apps for our product.

What were your goals for this project?

We wanted to develop a platform that would connect restaurants and food lovers across the US and Canada.

SOLUTION

How did you select this vendor?

One of my colleagues introduced TkXel to me when we were looking for potential partners experienced in mobile and web app development. Their technical knowledge and experience stood out, so we went with them.

Describe the project in detail.

They built native apps for Android and iOS and conceptualized a web app. They introduced a Salesforce integration to sync data and programmed an IoT-based, near field communication card (NFC) to make discounts available on users’ smartphones.

What was the team composition?

We worked with a project manager, two developers, a frontend engineer, a backend engineer, and a QA resource.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The product successfully launched in the US and Canadian markets and received extremely positive feedback, both from a conceptual and a UX and design perspective. The app ran smoothly on both Android and iOS devices.

How effective was the workflow between your team and theirs?

TkXel used Jira to ensure that communication was transparent and that project deadlines were met. They responded quickly, and I appreciated their professionalism regarding deadlines and budgets.

What did you find most impressive about this company?

TkXel’s testing and QA skills exceeded our expectations. A lot of product development companies spend time on development but ignore testing and QA. TkXel’s engineers spent a lot of time testing, using both manual and automated frameworks.

Are there any areas for improvement?

The rates were a bit competitive for us initially, but it was certainly worth it in the end. TkXel delivered what they promised.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Catalytic Consulting. We provide consultancy services and security solutions, training, and appraisals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TkXel?

We needed to build an iOS and Android app that would let our users access training courses on their smartphones.

What were your goals for this project?

We wanted to impart practical knowledge to our customers about industry trends through an interactive, engaging, best-in-class app.

SOLUTION

How did you select this vendor?

Tkxel approached us at the right time. We had a discovery call to describe our requirements, interviewed their technical resources, and looked at their portfolio. Lastly, their RFP covered all the details we were looking for.

Can you go into detail about the services they provided and the scope of the project?

We decided to build native apps for iOS and Android, and TkXel was responsible for both front- and backend development and design. They divided the entire project into modules during an initial discovery workshop, which helped me understand how long it would all take. They then proceeded with agile development.

What was the team composition?

We worked with iOS & Android developers, front- and backend engineers, and a QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve acquired over 700 new users since the app launched. Our users love the interface and can now watch training material whenever and wherever they want.

How was project management arranged and how effective was it?

Their agile framework ensured that changes and enhancements were made as we dug into specific functionalities. They managed the project with JIRA, and I always knew how far along in the process we were. I was highly satisfied with how they handled my project.

What did you find most impressive about this company?

Their development services are top-notch, and the level of skill and professionalism was outstanding, from the project manager to the developers.

Are there any areas where they can improve?

Nothing comes to my mind. It was a great experience overall, and I’d recommend TkXel to anyone looking for a professional product development company.

BACKGROUND

Please describe your company and your position there.

I’m the director of Doopley. We offer a CRM platform to multi-level marketing outfits that streamlines and manages their contacts/prospects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TkXel?

We needed someone to build web, iOS, and Android applications for our CRM system.

What were your goals for this project?

We wanted to find a reliable technology partner to create an MVP version of our CRM platform as quickly as possible. We were also looking for someone to manage and scale the platform to fit our customers’ needs as we grow.

SOLUTION

How did you select this vendor?

We had discussions with a couple of vendors but went with TkXel because they had good recommendations from former Amazon and Microsoft employees.

Can you go into detail about the services they provided and the scope of the project?

Our system allows businesses to create and manage sales teams and track sales activities and revenue. In terms of features, TkXel developed the platform so users can import contacts from their phones, view prospective leads and closed deals, monitor tasks performed for each contact over time, and gauge the productivity of different marketing and sales units in a hierarchy, which they also created.

TkXel ensured that users can take advantage of the application both on- and offline and paid special attention to query optimization and volume and load testing. They also introduced a subscription-based payment tool.

What was the team composition?

We worked with an eight-person team made up of a project manager, an Android developer, an iOS developer, a frontend developer, two backend developers, one designer, and one QA tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The market responded positively to our MVP. We’re now one step closer in our product development cycle to a full commercial launch.

How was project management arranged and how effective was it?

TkXel’s streamlined communication process and effective agile system led to excellent project management. They always kept me in the loop regarding both sprint plans and resource utilization.

What did you find most impressive about this company?

The expert resources TkXel provided for our project were of the highest quality. From pre-development to launch, they were available to resolve any query we had. I admire both their flexibility and their commitment to delivering on time.

Are there any areas where they can improve?

Overall, I had a great experience working with TkXel, so I have no suggestions in mind.

BACKGROUND

Please describe your organization.

We're a startup company.

What is your position?

I'm the chief technology officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with TkXel?

In order to augment our developer team, I brought in TkXel based on our previous experience. They will help develop the core features of our product. I first engaged their services within my previous company, Groupon. I was the director of product development at the time. We acquired a number of companies in international countries in order to gain a presence within them. Every company that we acquired came with a different platform, tools, and website infrastructure. In order to make the process scalable, they were integrated within one of four different platforms with which we were working internationally. Our focus on the United States side was to build a unified architecture that could be broken up in such a way as to work within all our areas without them impacting one another. Many of our development resources were focused on this, and it would take a long time. Business was still active, so we needed advancement from a coupon side to a physical products side. In order to enable that, we hired companies that could run the operations underneath our desktops, so to speak. When I took over, my first priority was to bring everything under a secure umbrella within our coupon environment.

The biggest engagement was within the major countries in Europe. We hired TkXel in order to take over those platforms and expand them to our international countries.

SOLUTION

Please describe the scope of their involvement.

When they were originally brought in to our project for Groupon, we had a codebase running offsite for in-browser categorization features on top of certain websites, using public APIs [application programming interface]. I handed the code to them, along with our documentation and knowledge of what the codebase was. They brought their team and started looking at what the code was actually doing. I required that, before they started doing any development, the platform should be migrated to Groupon servers in order for us to have control of everything.

They did this quickly, only taking two weeks. We migrated everything and were productive enough in order to be able to change the architecture for the solution. The previous architecture implied copy/pasting the same solution for every country. TkXel built a single solution that used configuration files in order to run multiple countries. They determined how it should be built and did a marvelous job. We did not hear any complaints from the stakeholders within the countries for which we made the modification. The platform was kept up and running throughout the enhancement process.

During the engagement, they worked on implementing our changes in four countries, ultimately expanding their work to 26, during a two-year period. The solution not only provided a proper e-commerce experience with search, browsing, and merchandising capabilities, but could also run ads and campaigns for special occasions. They also handled any additional requirements on their own. We kept in touch with their project manager but, for the most part, their development team was interfacing with our stakeholders in Europe. They dug into their requests and rolled out the features required by each business.

We were working on a unified platform that was to be the base for all our company's operations. TkXel helped us with snippets of code as well as helping improve the performance of our application and doing testing. We didn't involve any contractors in the work done for our main platform.

The technologies they used were NodeJS on the front end, along with PHP and Ruby on Rails, depending on the country. The back-end portions were mostly Java. For our project with my current company, we work with .NET and AngularJS

How did you come to work with TkXel?

We evaluated multiple companies for offshore development. Our international stakeholders were based in Europe, Asia, and Latin America. We wanted a company in either India or Europe, which could deal with different time zones. I used to work with TkXel's CEO [Umair Javed] in the past, so I was familiar with his reputation. We underwent a request for proposal process with them and a number of other companies that we were familiar with. TkXel were not the cheapest option, but we were looking for someone we could also trust. We wanted their team to be independent, able to run things on their own.

Could you provide a sense of the size of this initiative in financial terms?

For the project within my current company, the budget is less than $20,000 per month. It's a fairly small undertaking.

What is the status of this engagement?

Our collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The work within my current company started earlier this month, so it's too soon to have significant feedback.

How did TkXel perform from a project management standpoint?

Because we're a small group, we've put parameters in place that enable us to manage them closely through a time and materials system. They had more independence within Groupon. What I appreciate about TkXel is that they're very flexible. They shift their work hours in order to accommodate our team. We have an overlap of about three hours within our workday. We have daily stand-up meetings as well as a sprint lining. We scope our requirements through JIRA. My main metric for evaluating their work is how consistent their estimates are, based on the same volume of work, and how much rework a solution they've delivered requires. It's important that what they produce matches the level of functionality and quality that was agreed upon in the original scope. Nothing in software development is ever going to be the same as previous work.

We're small enough not to require a suite of project management tools. We've used Basecamp in the past and, currently, we use JIRA and Slack for managing our collaboration.

What distinguishes TkXel from other providers?

I appreciate the fact that, even though they are an offshore company, in order to stimulate a project in its early stages, TkXel send their developers and lead partners onsite to work with our team and gain a familiarity with what our needs are. This has helped in getting our U.S. team comfortable with them, and TkXel has also gained an understanding of the culture and environment here. They can be more productive as a result.

BACKGROUND

Please describe your company and position.

I am the Founder & Director of Blue Frog Software

Describe what your company does in a single sentence.

Blue Frog Software provides custom software development, mobile and web application development, cloud solutions, and digital transformation services for businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• We reached out to tkxel because one of our enterprise clients needed a much more capable field operations platform than what we had originally built. Our existing application handled scheduling reasonably well, but it struggled once projects became more complex. We wanted a partner that could strengthen the platform without disrupting our ongoing client commitments. The primary objective was to redesign the application's architecture, build several new operational modules, improve performance, and make the platform easier to maintain over the long term. We also wanted to introduce cloud-native capabilities and create a more flexible API layer so our clients could connect the software with their existing business systems. Rather than simply acting as an outsourced development team, we were looking for a technology partner that could contribute ideas, identify technical risks early, and help us make better architectural decisions.

SOLUTION

How did you find tkxel?

• Online Search
• Clutch Site

Why did you select tkxel over others?

• High ratings
• Pricing fit our budget

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement began with several discovery workshops where both teams reviewed our existing platform and discussed the operational challenges our customers were experiencing. Instead of rushing into development, tkxel invested time in understanding how our clients actually used the software during day-to-day operations. After the planning phase, they modernized several core services, redesigned portions of the backend architecture, and developed new functionality for project scheduling, document management, technician assignments, reporting, and workflow approvals. They also created secure REST APIs that allowed external accounting and CRM systems to exchange data with our platform. Another major deliverable involved improving system reliability. They implemented automated testing pipelines, strengthened application security, optimized database performance, and streamlined our cloud deployment process. The final delivery included complete technical documentation, deployment guides, knowledge transfer sessions, administrator training, and post-launch support while our internal team gradually assumed ownership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following deployment, the platform became noticeably more stable during heavy daily usage, and our internal support team received considerably fewer requests related to system reliability. Users commented that navigation felt more intuitive and that routine operational tasks could be completed with fewer manual steps. The improved API infrastructure also enabled us to onboard new enterprise customers much faster because integrations that previously required custom development could now be configured using the standardized interfaces built by tkxel. Perhaps the most meaningful outcome was the confidence we gained in pursuing larger and more technically demanding projects. The platform now provides a stronger foundation that our team can continue building on without worrying about the limitations we previously faced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management became one of the strongest aspects of our experience. Communication remained consistent throughout the engagement, and every sprint review gave us a clear picture of what had been completed, what was coming next, and any decisions that required our input. One thing that stood out happened midway through the project when one of our customers requested a substantial feature change after development had already started. We expected delays, but tkxel carefully reviewed the impact, proposed several practical alternatives, and reorganized the roadmap without creating unnecessary disruption. They explained every trade-off clearly, allowing us to make informed decisions instead of simply accepting additional work. Whenever questions arose, their responses were thoughtful and solution-oriented. It always felt like they were invested in helping us succeed rather than just completing assigned tasks.

What was your primary form of communication with tkxel?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was how naturally they blended technical expertise with business thinking. Many development firms focus almost exclusively on writing code, but tkxel consistently challenged assumptions, suggested better approaches, and considered how every technical decision would affect our customers and our long-term roadmap. There were several occasions where they recommended simpler solutions than the ones we initially proposed. Instead of increasing the project's complexity, they focused on delivering practical value, which earned a great deal of trust from our entire team.

Are there any areas for improvement or something tkxel could have done differently?

Our overall experience was very positive. If there is one area that could be enhanced, it would be providing more structured documentation during the earlier stages of development rather than concentrating most of it toward the final phase of the project. Although the documentation itself was comprehensive and well written, having some of those technical references available sooner would have helped our internal developers become familiar with certain components earlier in the engagement. Even so, the team was always willing to answer questions and provide additional walkthroughs whenever we requested them, so this never became a significant issue.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of Workwolf

Describe what your company does in a single sentence.

Workwolf is a high-velocity recruiting service for businesses tired of investing in people who don't stay. Resumes can be embellished and interviews rehearsed. Neither is a great predictor of performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Our main objective at Workwolf was to accelerate the production timeline for our specialized candidate screening tools. We needed to build an intelligent, context-aware resume parsing engine that moved away from generic keyword matching and instead leveraged predictive machine learning models to analyze job qualifications. Additionally, we wanted to build automated data pipelines that could instantly fetch and cross-reference background checks and credential verifications directly from a wide network of academic and corporate issuing institutions without requiring slow, manual oversight.

SOLUTION

How did you find tkxel?

• Online Search
• Clutch Site

Why did you select tkxel over others?

• Good value for cost
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope centered entirely on building and integrating advanced components into our core HR technology platform. Machine Learning Integration: Tkxel engineered an extraction layer that interprets contextual data within a resume, identifying core career competencies even if the candidate used non-standard terminology. API Pipeline Construction: The team mapped out and deployed highly secure API pipelines connecting our system directly to external background verification agencies, streamlining real-time academic and employment verification. Infrastructure & UI Refinement: On the frontend, they refactored our dashboard to display real-time psychometric profiles and performance predictions in a clean, visual layout for hiring managers, while backend engineers optimized the database queries to prevent latency when thousands of applicant profiles are processed simultaneously.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The tangible success of this project can be seen in how smoothly our platform handles volume. Since deploying Tkxel's builds, our software seamlessly processes and filters massive applicant pools, shortening our clients' average time-to-hire down to a matter of days. The automated API pipelines successfully eliminated the manual verification bottlenecks, meaning background checks that used to require extensive human follow-up are now completed cleanly in real-time. Crucially, the predictive model’s precision has drastically lowered mis-hires for our corporate clients, ensuring candidates are accurately matched based on genuine skill sets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management structure was exceptional and highly collaborative. Operating on two-week Agile sprints, they utilized Jira for absolute transparency, allowing our in-house product lead to monitor code commits daily. Deliverables were consistently hit on schedule, and code deployments to our staging environment were reliable. What truly stood out was their responsiveness; when we had to completely pivot our API structure mid-project due to a sudden technical shift from an external background screening vendor, their project manager reallocated engineering tasks within a single afternoon to prevent any project delays.

What was your primary form of communication with tkxel?

Virtual Meeting

What did you find most impressive or unique about this company?

The most unique aspect of tkxel was their strong engineering intuition. They didn’t simply take our product requirements list and build it blindly; their machine learning engineers actively challenged our original assumptions about data structures. They caught architectural inefficiencies early on that would have made long-term system maintenance incredibly expensive for us down the line. They operated far more like true technical partners invested in our long-term vision than a standard outsourced engineering shop.

Are there any areas for improvement or something tkxel could have done differently?

The only real friction point occurred during the first two weeks of onboarding. There was a slight learning curve regarding our internal documentation, which led to a handful of misaligned code commits in the very beginning. It would have streamlined things if they had assigned their lead backend architect to shadow our internal team for the first couple of days to align on code conventions before launching headfirst into development. That said, once we ironed out those initial workflows, the rest of the engagement ran like clockwork.

BACKGROUND

Please describe your company and position.

I am the VP of Engineering & Software Development (or Head of Engineering) of Seven Senders

Describe what your company does in a single sentence.

Seven Senders operates a centralized, pan-European virtual carrier delivery platform that connects e-commerce merchants to a network of over 100 local postal and parcel carriers, streamlining cross-border logistics, tracking, automated claims, and customs clearance through a single integration hub.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Our primary service connects top-tier e-commerce merchants with hundreds of local European parcel delivery services through a single integration. Our massive pain point was inside our customer checkout estimation engine. When a shopper in France or Italy lands on a partner merchant's store, our system needs to instantly calculate hyper-localized delivery timeframes, customs duties, and local drop-off point availability. As our volume scaled across borders, the legacy monolithic service handling these lookups experienced database deadlocks during peak holiday shopping hours. We hired Tkxel to isolate the checkout estimation logic into a lightweight, horizontally auto-scaling microservices architecture that could handle sudden traffic surges without affecting checkout page speeds.
• Our primary service connects top-tier e-commerce merchants with hundreds of local European parcel delivery services through a single integration. Our massive pain point was inside our customer checkout estimation engine. When a shopper in France or Italy lands on a partner merchant's store, our system needs to instantly calculate hyper-localized delivery timeframes, customs duties, and local drop-off point availability. As our volume scaled across borders, the legacy monolithic service handling these lookups experienced database deadlocks during peak holiday shopping hours. We hired Tkxel to isolate the checkout estimation logic into a lightweight, horizontally auto-scaling microservices architecture that could handle sudden traffic surges without affecting checkout page speeds.

SOLUTION

How did you find tkxel?

Clutch Site

Why did you select tkxel over others?

• Pricing fit our budget
• Great culture fit

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope centered on carefully stripping out a critical feature from our legacy codebase and rebuilding it to meet modern enterprise cloud standards. The functional scope included: Monolith Decoupling: Isolating the checkout logic from our core code library and transforming it into independent, Dockerized microservices. Carrier API Caching Layer: Developing a smart caching system to temporarily store static local carrier schedule data, preventing unnecessary, slow round-trip calls to external delivery databases. Localized Merchant Widgets: Building lightweight, embedded user interface modules that merchants can drop onto their checkout pages to show dynamic delivery dates. Key Deliverables Included: A production-deployed, cloud-native checkout estimation service running on AWS. A custom dashboard showing system health and transaction tracking metrics. A rigorous suite of integration test suites designed to mimic heavy holiday shopping transaction spikes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The operational improvements changed our entire system stability profile. Following production deployment, the checkout application processed record-breaking transaction volumes during the winter shopping spikes without a single database timeout or dropped service request. Page load response times for localized delivery estimates remained flat under heavy concurrent user sessions, and our core internal platform developers are now free to build out new carrier integrations without worrying about code conflicts in the legacy codebase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their execution loop was highly organized. They aligned completely with our internal bi-weekly sprint cadences. Tickets were clearly estimated, code was submitted via clean pull requests well ahead of review deadlines, and blockers were brought up early during daily sync standups. What stood out to us was how they managed an infrastructure emergency mid-project. While updating our testing environments, an abrupt configuration change from an external cloud provider broke our main automated testing loops. Instead of waiting around for our internal DevOps team to step in and fix it, Tkxel’s cloud architect jumped onto an emergency call, mapped out the configuration error, and completely rewrote the deployment pipeline script themselves within a couple of hours, preventing our entire sprint delivery from falling behind.

What was your primary form of communication with tkxel?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly set tkxel apart was their technical approach to asynchronous service architecture. A lot of outsourcing teams just write code exactly as written in the specification sheets without questioning the layout. Tkxel's lead backend developer openly questioned our initial database indexing plan early in the discovery phase. He pointed out that our strategy would cause unnecessary memory overhead down the line and proposed a much smarter, key-value data structure instead. That proactive engineering insight saved us massive database costs over the long run.

Are there any areas for improvement or something tkxel could have done differently?

Early on, their engineering team was incredibly fast at committing code but left their pull request explanations very bare, which forced our internal senior developers to spend extra time looking up what changed before signing off. We requested that they follow our exact internal documentation templates for all future code submissions. They adapted to this requirement immediately by the very next sprint, but established alignment on internal code documentation standards right at the project kick-off would have saved a few early days of back-and-forth reviews.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager at Infocomm Software of Infocomm Software

Describe what your company does in a single sentence.

Infocomm Software provides tailored, modular Supply Chain ERP solutions—including Transport (TMS), 3PL Warehouse (WMS), Wholesale Distribution, and Manufacturing management software—designed to automate operations and drive efficiency for logistics businesses across Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Our core objective was to build a modern, customer-facing web portal that bridges directly into our legacy transport and warehouse ERP software. Historically, our clients’ customers had to call or email dispatchers manually to check freight statuses or pull warehouse stock sheets. We needed to create a secure web layer where users could log in, track their inventory balances, and download delivery receipts on-demand. The main technical hurdle was making sure this new web architecture could communicate instantly with our existing backend database without causing performance lag on our primary systems.

SOLUTION

How did you find tkxel?

Clutch Site

Why did you select tkxel over others?

• Great culture fit
• Company values aligned

How many teammates from tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered everything from mapping our on-premise data pathways to launching the final user interface. The scope of work included: 

• API Layer Construction: Developing custom RESTful APIs to securely pull and push data to our main database environment. 
• Responsive Web Application: Building a clean, accessible client web portal from scratch that works flawlessly across desktops, tablets, and phones. 
• Security Framework Implementation: Setting up role-based access controls (RBAC) so users can only see their own company's supply chain records. 

Key Deliverables Included: 

• A fully functional, web-accessible client portal ready for user deployment. 
• The complete custom API library along with comprehensive Swagger documentation. 
• A set of automated security testing scripts ensuring zero cross-tenant data leaks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The operational relief was obvious almost immediately after launch. The thousands of daily phone calls and emails to our client helpdesks regarding basic stock inquiries completely dried up, as users shifted to self-serving on the portal. The web application handles concurrent user sessions during peak morning hours without any slow-down in page load speeds, and automated background data syncs now update inventory balances every few minutes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their delivery lead managed the project with clear transparency. Because of the massive time zone difference between Australia and their delivery centers, we were originally worried about communication lags. However, they structured their days so that their deployment updates were waiting for us in our morning, and we had an overlapping window at the end of our business day for live video syncs. They hit every major release milestone on the calendar. What felt genuinely collaborative was their responsiveness when a critical roadblock appeared. When our internal team faced an unexpected database server crash during the integration test phase, their architect stayed online late into his own evening, working side-by-side with our local infrastructure team to isolate the database error and get the environment back online.

What was your primary form of communication with tkxel?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was how deeply their engineers cared about data security. When dealing with enterprise supply chain software, a single data leak can ruin client trust. The Tkxel team didn't just write functional features; they proactively audited our legacy database endpoints and pointed out old security vulnerabilities we weren't even looking for. They acted like strict internal compliance officers rather than just a third-party development shop.

Are there any areas for improvement or something tkxel could have done differently?

Early on in the project, their technical documentation was a bit too brief, focused mostly on code comments rather than structural overviews. We had to ask them to expand their technical layout notes so our internal developers could easily manage the code down the line. They adapted quickly and provided excellent documentation for the remaining phases, but starting with a more comprehensive documentation template from day one would have saved a few feedback loops.

BACKGROUND

Please describe your company and position.

I am the IT Infrastructure & Systems Manager of Sinteco Logistics SpA

Describe what your company does in a single sentence.

Sinteco Logistics provides specialized, integrated supply chain and distribution solutions across Italy, focusing heavily on the safe storage and transport of hazardous chemical products alongside temperature-controlled goods for the cosmetic, pharmaceutical, and food industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Operating in the complex chemical and dangerous goods logistics sector across Italy, our legacy warehouse tracking and dispatch systems were heavily fragmented. We relied on multiple disconnected software programs to track compliance, temperature-controlled inventory, and fleet scheduling. We hired Tkxel with three clear objectives: Consolidate our siloed operations into a unified, secure cloud platform. Automate our strict chemical safety compliance workflows to remove manual data entry. Build a real-time, cross-platform client portal where our B2B customers could track their hazardous cargo without needing to call our customer service lines.

SOLUTION

How did you find tkxel?

Clutch Site

Why did you select tkxel over others?

• Great culture fit
• Good value for cost

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was extensive, transitioning our old on-premise framework into a modern AWS cloud-native ecosystem. Tkxel began with an intensive 4-week discovery phase to map our complex regulatory requirements for handling chemical freight. Key Deliverables Included: Bespoke Core ERP Integration: A centralized backend system that unifies inventory management with live temperature monitoring logs from our physical facilities. Automated Compliance Engine: A custom digital checklist module that automatically cross-references shipping manifests with European hazard regulations before a truck leaves the bay. B2B Client Portal: A secure, responsive web application allowing our industrial clients to view real-time shipping milestones, download customs documentation, and request freight quotes. Salesforce Pipeline Customization: Rewriting our sales pipeline workflows to automatically sync signed client contracts directly into the scheduling system, bypassing manual transcription.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The operational impacts were visible across our entire facility within a few months of going live: Drastic Reduction in Processing Times: Our warehouse team used to spend hours manually checking paperwork for hazardous materials; the automated compliance engine now validates these shipments in a matter of clicks. Reduced Customer Support Volume: Because clients can now log into their portal and instantly see their tracking data and customs forms, our customer service team has seen an enormous drop in daily tracking inquiries. Error Elimination: Handing off automated data from our Salesforce contracts directly into scheduling completely eliminated the human transcription errors that used to delay dispatches. Scale Capability: We have successfully doubled our daily intake of specialized cargo requests without needing to add administrative staff to process the extra paperwork.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management structure was remarkably smooth. They adapted entirely to our preference for Agile methodologies, organizing the 15-month timeline into clear, bi-weekly sprints. Communication was centralized in a shared Slack channel and managed transparently through Jira boards, so we always knew what features were being built. In terms of timelines, they hit every major milestone on time. What truly stood out was their responsiveness. Mid-way through development, Italian transit regulations introduced a new compliance form for dangerous goods. When we informed Tkxel, their Project Manager didn’t panic or push back with heavy change-order fees; instead, they re-prioritized the upcoming sprint, absorbed the new requirements, and had a working prototype of the updated compliance engine ready for us to test within a few weeks.

What was your primary form of communication with tkxel?

Virtual Meeting

What did you find most impressive or unique about this company?

What sets Tkxel apart is their profound willingness to understand the practical realities of our industry. Many software agencies just want to look at lines of code and technical specifications. Tkxel’s lead architect took the time to map out physical warehouse workflows with us. They actually understood why a temperature spike in a chemical storage bay matters and built the system to send instant SMS alerts to our managers. They combined high-level engineering capabilities with the business acumen of a true logistics consultant.

Are there any areas for improvement or something tkxel could have done differently?

The partnership was overwhelmingly positive, but if I had to name one area for improvement, it would be the initial handoff of documentation. During the first two sprints, the technical specifications for the API integrations were slightly generic. We had to ask for deeper, more localized documentation specific to European data hosting standards. Once we flagged this, their team adapted instantly, and all subsequent documentation was incredibly thorough.

BACKGROUND

Please describe your company and position.

I am the Head of AI Innovation of statworx

Describe what your company does in a single sentence.

Welcome to statworx – your data and AI specialists from Frankfurt am Main. We are driving the use of data and artificial intelligence in Germany, focusing on three key pillars: With our strategic expertise, we guide organizations through their data and AI transformation. Our data scientists develop technical solutions that generate measurable added value. In our training programs, we empower employees of all skill levels to work successfully and securely with data and AI. Our mission: We put our clients' value creation with data and AI at the heart of everything we do. Our comprehensive package of consulting, development, and training guarantees our clients 100% focus on measurable success. We implement projects that make organizations more efficient and effective. In doing so, we support societal progress through data and AI. Our privacy policy: https://www.statworx.com/datenschutz/

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• We partnered with Tkxel to accelerate the development of AI-powered solutions that could support intelligent automation, optimize internal workflows, and improve scalability across several business operations. Our objective was to integrate practical AI capabilities into existing systems while ensuring long-term flexibility for future AI initiatives.

SOLUTION

How did you find tkxel?

• Online Search
• Referral

Why did you select tkxel over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel provided end-to-end AI development and consulting services. Their team worked closely with us on AI strategy, workflow analysis, solution architecture, and implementation support. Key deliverables included custom AI-powered automation tools, predictive analytics functionality, intelligent workflow optimization, and integration support for our existing infrastructure. In addition, they assisted with identifying automation opportunities across operational processes and provided recommendations for scaling AI initiatives in a sustainable way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project significantly improved operational efficiency and reduced the amount of manual work required across several internal processes. We experienced faster data processing, improved workflow accuracy, and stronger visibility into operational performance metrics. The AI-driven solutions also helped our teams automate repetitive tasks more effectively, allowing employees to focus on higher-value strategic work. Overall productivity and process consistency improved noticeably after implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel demonstrated strong project management capabilities throughout the engagement. Communication was clear, organized, and proactive from the beginning of the project until final delivery. Their team consistently met agreed deadlines and remained highly responsive whenever project requirements evolved. They adapted quickly to feedback, provided regular progress updates, and maintained a collaborative working relationship with our internal teams. Their ability to balance technical execution with business understanding made the entire process efficient and well-structured.

What was your primary form of communication with tkxel?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was tkxel’s ability to combine strong AI expertise with a practical business-focused mindset. Rather than simply delivering technical solutions, they focused on creating measurable business value through scalable and realistic AI implementations. Their team showed a deep understanding of intelligent automation, AI strategy, and workflow optimization while remaining flexible and solution-oriented throughout the engagement.

Are there any areas for improvement or something tkxel could have done differently?

More detailed onboarding documentation during the initial stages of the project would have improved alignment slightly faster. However, overall communication, technical expertise, and collaboration quality were excellent throughout the partnership.