Softtrix Tech Solutions Private Limited

BACKGROUND

Please describe your company and your position there.

RMT TOOLS (INDIA).PVT.Ltd Manufacturing of complete Hot steel rolling Mill Plants

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

We are going our reach in international market for our products and services.we hired Softtrix to for the web development, promotion of the website in the countries where we have target market. They have done amazing work so far. Our goal is that every potential buyer should know about us through this medium of Internet.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reference Their ongoing projects Customer feedback Their dedicated and honest team Made our mind to go with them

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Managing of the ppc campaigns and making sure we get the conversions consistently.

How many people from the vendor's team worked with you, and what were their positions?

They have assigned a project manager 2 people for SEO promotion And For a proper communication

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO our website rank has grown very up and we are getting results on first page of search engine Even there is a consistent increase of traffic on our website

Describe their project management style, including communication tools and timeliness.

Generally we communicate through email or what’s app If I need any change or upgrading the website I explain them even on the phone or through email with pics. They always take my work on priorities basis to solve it’s asap.

What did you find most impressive or unique about this company?

Their level of professionalism Knowledge Give the best solution in a good price They never let my money wasted on the things which are not required Their humbleness and honestly towards their client

Are there any areas for improvement or something they could have done differently?

They are always ready for feedback and they take my suggestions to improve the project.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Gememi Publishing. Gememi Publishing is a digital agency offering publication services for diverse categories of book.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

Our clients were pretty happy with our publications and hence started asking us to accept other people content for display on our platform too. That is how we started getting a lot of queries for PPC. Since we had little experience in this niche, we reached out to Softtrix Tech Solutions PVT LTD for WHITE LABEL PAID Advertisement services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had 3 companies on our radar for this job including Softtrix Tech Solutions and after some discussions and review of their potential output, decided to patronize Softtrix Tech Solutions. We were impressed with their portfolio, work process, and business values. They have unmatched technical skills.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We decide to put them to a test first with a small project for one of our annex and they delivered a cost effective campaigns on time. That section of our company saw a higher ROI within the stipulated time span, which was the best result we could possibly hope for. They had helped us grow and acquire more clients and this grew our confidence in their service.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a dedicated Project Manager (KK) to us & he was the one we spoke to daily. I personally knew he is very skilled because of his precision in completing each milestone & he never missed a deadline.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To be sincere, since partnering with Softtrix Tech Solutions, our business has grown and our clients can access a larger category of digital books. Moreover, higher click-through helps them to spend more time on our platform which in turn works very well for us. We have experienced almost 100% increase in revenue within this short period of our partnership.

Describe their project management style, including communication tools and timeliness.

They handle projects professionally. The use of customer relationship management platforms like Slack combined with prompt replies to all our emails was impactful. They also provided weekly detailed reports on for us which made our lives much easier.

What did you find most impressive or unique about this company?

Honesty, their technical knowledge in this field is unmatched. At least, based on our experience. And of course, their pricings are affordable.

Are there any areas for improvement or something they could have done differently?

So far, everything is moving smoothly. We are glad we partnered with them.

BACKGROUND

Please describe your company and your position there.

I'm a chief of the AD International. We offer the best administrations in Fashion plans and Modeling. We draw in with a few business, Institutions, Companies and Organization by providing models and plans to advance their administrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

I had a mishap on my site as clients couldn't book and make installments for arrangements and models required for their business so I needed to pay special attention to an exit plan

SOLUTION

How did you select this vendor and what were the deciding factors?

So I set off to search for an expert and proficient individual who has insight and who is best fit for the task. I really look at a few outsourcing stages and Teams yet I couldn't get somebody to tackle my concern. I went over Softtrix Tech Solutions Private Limited one day, After a few cross examinations, I understand they were awesome for my ventures

Describe the project in detail and walk through the stages of the project.

After we completed the conversation in which I was taken through stages on how they planned to handle my concern. The principal stage requires an acquisition of booking plugins to empower clients to book for plans and model for their business The subsequent stage was an acquisition of payment gateway plugins for my site. the last stage was establishment, arrangement and setup of the plugins to fit the prerequisites

How many resources from the vendor's team worked with you, and what were their positions?

They were up to 3 individuals including the web specialist and Installation chief

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My involvement with them all were astonishing. they had a decent relational abilities and they were able to complete my task within the timeframe so I can return to proceed with my business. Because of this, My clients were blissful and made positive audit on how my site performs well particularly as far as reserving for model, plans and making installment for the administrations I offer. It was truly quick and encouraging.

How effective was the workflow between your team and theirs?

The workflow was outstanding, and they were very much active to respond to any of my inquiries through video and phone calls. It was quite a remarkable experience.

What did you find most impressive or unique about this company?

I truly didn't sort out much on site until I met with them. The information and knowledge they had on website designing, purchase, installation, establishment, setup and configuration was awe-inspiring. I'm exceptionally cheerful I met them because I truly don't have any idea what might have occurred in the event if they haven't come to my assistant probably I would I have shown bankrupt to now.

Are there any areas for improvement or something they could have done differently?

As a matter of fact, on my own path, I really see no achilles heel . They ought to go on in conveying their quality and astounding job.

BACKGROUND

Please describe your company and your position there.

We exist to provide the care you deserve with mindfully crafted, skin-friendly ingredients and formulations that your skin will love! I am a beauty consultant and I gave advice on beauty products!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

I hired Softtrix Tech Solutions Private Limited for PPC services. Our primary advertising goal on Facebook was to get as much sales revenue as possible. Secondary goals were to grow brand awareness on Facebook and develop Facebook as a long-term sales channel as a backup to Google.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Softtrix Tech Solutions Private Limited on Upwork. They are a top seller on Upwork. I check case studies and reviews on their website. And after knowing their price point, finally, I found the one-stop solution for my all PPC needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our work starts with:

• Optimized PPC campaigns
• Monitored budgets and oversee search platform accounts
• Tracking and producing useful reports for management
• Form effective paid search strategies
• Launch and optimize various PPC campaigns
• Oversee accounts on search platforms (e.g. Google AdWords, Bing)
• Suggest and develop new campaigns across multiple channels
• Maintain partnerships with PPC ad platforms and vendors
• Find ways to reduce the risk of click fraud
• Keep abreast of PPC and SEM trends

That's how Softtrix Tech Solutions Private Limited worked on my project and I am very happy with the team's work!

How many people from the vendor's team worked with you, and what were their positions?

Softtrix Tech Solutions Private Limited assigned a team leader and he will take care of everything! There were 3 SEO experts and 2 content writers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently, we are ranking on the 1st page on many keywords. As a result, our website traffic is also increasing day by day! Overall, I am extremely blessed after connecting with Softtrix Tech Solutions Private Limited.

Describe their project management style, including communication tools and timeliness.

Their team management is just wow and they have successfully fulfilled our expectations! They are also quick to respond and they usually send reports every week! That's what I like about them! We connected on Google meets for long discussions!

What did you find most impressive or unique about this company?

Their professional approach to our project. The work carried out by the team of their professionals was completed in a timely manner, meeting all of our requirements, and we would like to thank every member of their team for that.

They are also very competitive on price without compromising on the quality of service or solution. As well as being professional, they also offered competent advice in terms of pricing - which enabled us to make an informed decision that fits our budget.

We had been impressed by the time they took to understand what we were looking for - and had provided excellent suggestions based on those requirements.

Are there any areas for improvement or something they could have done differently?

They are best at their work! I was extremely satisfied with their PPC services and our website traffic increased day by day! All Thanks to Softtrix Tech Solutions Private Limited!

BACKGROUND

Please describe your company and your position there.

I am the owner of a management consulting firm that supports clients in the medical field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

our company was quickly growing and we did outgrow our previous location. We decided to move into a larger office and need a vendor who could handle our IT needs. This included upgrading our computers, maintaining our network and many more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online for MSP providers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their service package and experience.

Describe the project in detail and walk through the stages of the project.

They made sure that our infrastructure wsa set up by the time we moved into the new office. That meant unninstalling everything from oue old office,purchasing new computers and installing new cisco netork equipment . Once they configured everything .We kept them onto manage our IT needs.Now ,if we have any technical problem then contact our new office.

How many resources from the vendor's team worked with you, and what were their positions?

Their CTO was our main point of contact for the move, but e now work with different IT specialists depending if we run onto any isssues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished the relocation ahead of schedule and everything was fully funcrional when we moved in. Now that they are managing our network, there has not been any downtime and our intenet speed is a lot faster than before .we also appreciate that they are able to work independently, which meanse we can focus on our core business.

How effective was the workflow between your team and theirs?

During the move, we had weekly zoom calls with their CTO and coordinated by email. Now, we use their ticketing system to submit any requests. If we have any issues, they get back to us within 24 hours.

What did you find most impressive or unique about this company?

Having a managed service provider has saved us a lot of money. They are more cost -effective than having a full -time IT specialist in office.

Are there any areas for improvement or something they could have done differently?

Sometimes their reports can be hard to understand, but they do their best to communicate technical ideas in an accessible way.

BACKGROUND

Please describe your company and your position there.

This is a non profit company specialised on people's well being. I am doing research and content writing to find out more about the need for support in different life areas of people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

As a small company we didn't have the capacity and time to take care of the advertising and marketing, so here came Softtrix Tech Solutions to the picture.

SOLUTION

How did you select this vendor?

It was mainly the pricing and the impression of the expertise they offered.

Describe the scope of their work in detail.

They helped creating questionnaires, social media ads what can be used as a resource for further development of our product.

What was the team composition?

Their marketing director was leading the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen an increase in number of people getting engaged with our services. There's a growth in visibility on the market.

How effective was the workflow between your team and theirs?

Their flexibility was amazing and always incorporated our feedback, also their suggestions were always very valuable. Communication was easy, they gave regular updates.

What did you find most impressive about this company?

Their attitude toward understanding our goals is outstanding, very creative team and with great solutions. Definitely made our life easier.

Is there any area for improvement or anything that could have been done differently?

We were very satisfied with the flow of work. Great experience!

BACKGROUND

Please describe your company and your position there.

I'm the owner of a management consulting firm that supports clients in the medical field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

Our company was quickly growing, and we'd outgrown our previous location. We decided to move into a larger office and need a vendor who could handle our IT needs. This included upgrading our computers, maintaining our network, and many more.

SOLUTION

How did you select Softrix Tech Solutions Private Limited and what were the deciding factors?

We searched online for MSP providers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their service package and experience.

Describe the project in detail and walk through their service package.

They made sure that our IT infrastructure was set up by the time we moved into the new office. That meant uninstalling everything from our old office, purchasing new computers, and installing new Cisco network equipment. Once they configured everything, we kept them on to manage our IT needs.

Now, if we have any technical problem with our ISP we go to them. We pay a monthly fee based on the service required.

How many resources from the Softrix Tech Solutions Private Limited team worked with you, and what were their positions?

Their CTO was our main point of contact for the move, but we now work with different IT specialists depending if we run onto any issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished the relocation ahead of schedule, and everything was fully functional when we moved in. Now that they're managing our network, there hasn't been any downtime, and our internet speed is a lot faster than before.

We also appreciate that they're able to work independently, which means we can focus on our core business.

How effective was the workflow between your team and theirs?

During the move, we had weekly zoom calls with their CTO and coordinated by email. Now, we use their ticketing system to submit any requests. If we have any issues, they get back to us within 24 hours.

What did you find most impressive or unique about this company?

Having a managed service provider has saved us a lot of money. They're more cost-effective than having a full-time IT specialist in office.

Are there any areas for improvement or something they could have done differently?

Sometimes their reports can be hard to understand, but they do their best to communicate technical ideas in an accessible way.

BACKGROUND

Please describe your company and your position there.

We wanted to optimise our ads

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

The lack of a common language, but we managed to find common ground

SOLUTION

How did you select Softrix Tech Solutions Private Limited and what were the deciding factors?

We did it with PPC ads with text written by us

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Contact discussion Discuss strategy Preparation of PPC ads Feedback

How many people from the Softrix Tech Solutions Private Limited team worked with you, and what were their positions?

Two marketing colleagues (one SEO and one PPC specialist) and one sales

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In total, the campaigns generated more than $1000 for me

Describe their project management style, including communication tools and timeliness.

The meetings were held in a great atmosphere and with professionalism

What did you find most impressive or unique about this company?

The team's expertise is impressive.

Are there any areas for improvement or something they could have done differently?

No, everything was perfect

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager for Microhound Inc. We manage PPC ads for small businesses in North Carolina and nearby states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

Our company hired Softrix Tech Solutions to co-manage our PPC Ads clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Softrix Tech Solutions is just very professional and reliable when it comes to handling and managing PPC campaigns.

Describe the project in detail and walk through their service package.

Together with Softrix Tech Solutions, we create PPC ad campaigns for our clients to help them market their businesses. Softrix Tech Solutions is an expert when it comes to strategizing and executing marketing plans that involves Pay-Per-Clicks and other online marketing tools.

How many resources from the vendor's team worked with you, and what were their positions?

Harjinder is our main contact and he has been awesome!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of our biggest clients experienced 20 to 40% growth in their sales from 2019-present.

How effective was the workflow between your team and theirs?

It's been smooth sailing ever since we collaborated. So far we never had any problem with them.

What did you find most impressive or unique about this company?

Just the fact that they're very flexible in our needs and very approachable.

Are there any areas for improvement or something they could have done differently?

Everything's good!

BACKGROUND

Please describe your company and your position there.

The company- Ecommerce store for electronics. Position- Marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

For the Google ads campaigns and services. Our goal is to increase our sales using Google ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've selected this vendor due to a strong recommendation from our partner.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We're working on the Google ads campaigns. We use Google shopping ads and Google text (search) ads. Our ROAS got increased from 530% up to 5255%.

How many people from the vendor's team worked with you, and what were their positions?

One member of their team worked with us. His position was Google Merchandise Expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ROAS got increased from 530% up to 5255%. We've got 36800 orders coming from the Google ad campaigns.

Describe their project management style, including communication tools and timeliness.

We've used Microsoft Teams for communication. They have always finished their tasks within the due date.

What did you find most impressive or unique about this company?

The most impressive in their work was the level of professionalism and dedication.

Are there any areas for improvement or something they could have done differently?

No, everything has been done perfectly, exactly what we've asked for. We asked to increase our sales and ROAS and we've got exactly that.