Softtrix Tech Solutions Private Limited

BACKGROUND

Please describe your company and your position there.

We exist to provide the care you deserve with mindfully crafted, skin-friendly ingredients and formulations that your skin will love! I am a beauty consultant and I gave advice on beauty products!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

I hired Softtrix Tech Solutions Private Limited for PPC services. Our primary advertising goal on Facebook was to get as much sales revenue as possible. Secondary goals were to grow brand awareness on Facebook and develop Facebook as a long-term sales channel as a backup to Google.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Softtrix Tech Solutions Private Limited on Upwork. They are a top seller on Upwork. I check case studies and reviews on their website. And after knowing their price point, finally, I found the one-stop solution for my all PPC needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our work starts with:

• Optimized PPC campaigns
• Monitored budgets and oversee search platform accounts
• Tracking and producing useful reports for management
• Form effective paid search strategies
• Launch and optimize various PPC campaigns
• Oversee accounts on search platforms (e.g. Google AdWords, Bing)
• Suggest and develop new campaigns across multiple channels
• Maintain partnerships with PPC ad platforms and vendors
• Find ways to reduce the risk of click fraud
• Keep abreast of PPC and SEM trends

That's how Softtrix Tech Solutions Private Limited worked on my project and I am very happy with the team's work!

How many people from the vendor's team worked with you, and what were their positions?

Softtrix Tech Solutions Private Limited assigned a team leader and he will take care of everything! There were 3 SEO experts and 2 content writers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently, we are ranking on the 1st page on many keywords. As a result, our website traffic is also increasing day by day! Overall, I am extremely blessed after connecting with Softtrix Tech Solutions Private Limited.

Describe their project management style, including communication tools and timeliness.

Their team management is just wow and they have successfully fulfilled our expectations! They are also quick to respond and they usually send reports every week! That's what I like about them! We connected on Google meets for long discussions!

What did you find most impressive or unique about this company?

Their professional approach to our project. The work carried out by the team of their professionals was completed in a timely manner, meeting all of our requirements, and we would like to thank every member of their team for that.

They are also very competitive on price without compromising on the quality of service or solution. As well as being professional, they also offered competent advice in terms of pricing - which enabled us to make an informed decision that fits our budget.

We had been impressed by the time they took to understand what we were looking for - and had provided excellent suggestions based on those requirements.

Are there any areas for improvement or something they could have done differently?

They are best at their work! I was extremely satisfied with their PPC services and our website traffic increased day by day! All Thanks to Softtrix Tech Solutions Private Limited!

BACKGROUND

Please describe your company and your position there.

I am the owner of a management consulting firm that supports clients in the medical field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

our company was quickly growing and we did outgrow our previous location. We decided to move into a larger office and need a vendor who could handle our IT needs. This included upgrading our computers, maintaining our network and many more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online for MSP providers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their service package and experience.

Describe the project in detail and walk through the stages of the project.

They made sure that our infrastructure wsa set up by the time we moved into the new office. That meant unninstalling everything from oue old office,purchasing new computers and installing new cisco netork equipment . Once they configured everything .We kept them onto manage our IT needs.Now ,if we have any technical problem then contact our new office.

How many resources from the vendor's team worked with you, and what were their positions?

Their CTO was our main point of contact for the move, but e now work with different IT specialists depending if we run onto any isssues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished the relocation ahead of schedule and everything was fully funcrional when we moved in. Now that they are managing our network, there has not been any downtime and our intenet speed is a lot faster than before .we also appreciate that they are able to work independently, which meanse we can focus on our core business.

How effective was the workflow between your team and theirs?

During the move, we had weekly zoom calls with their CTO and coordinated by email. Now, we use their ticketing system to submit any requests. If we have any issues, they get back to us within 24 hours.

What did you find most impressive or unique about this company?

Having a managed service provider has saved us a lot of money. They are more cost -effective than having a full -time IT specialist in office.

Are there any areas for improvement or something they could have done differently?

Sometimes their reports can be hard to understand, but they do their best to communicate technical ideas in an accessible way.

BACKGROUND

Please describe your company and your position there.

This is a non profit company specialised on people's well being. I am doing research and content writing to find out more about the need for support in different life areas of people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

As a small company we didn't have the capacity and time to take care of the advertising and marketing, so here came Softtrix Tech Solutions to the picture.

SOLUTION

How did you select this vendor?

It was mainly the pricing and the impression of the expertise they offered.

Describe the scope of their work in detail.

They helped creating questionnaires, social media ads what can be used as a resource for further development of our product.

What was the team composition?

Their marketing director was leading the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen an increase in number of people getting engaged with our services. There's a growth in visibility on the market.

How effective was the workflow between your team and theirs?

Their flexibility was amazing and always incorporated our feedback, also their suggestions were always very valuable. Communication was easy, they gave regular updates.

What did you find most impressive about this company?

Their attitude toward understanding our goals is outstanding, very creative team and with great solutions. Definitely made our life easier.

Is there any area for improvement or anything that could have been done differently?

We were very satisfied with the flow of work. Great experience!

BACKGROUND

Please describe your company and your position there.

I'm the owner of a management consulting firm that supports clients in the medical field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

Our company was quickly growing, and we'd outgrown our previous location. We decided to move into a larger office and need a vendor who could handle our IT needs. This included upgrading our computers, maintaining our network, and many more.

SOLUTION

How did you select Softrix Tech Solutions Private Limited and what were the deciding factors?

We searched online for MSP providers in our area and shortlisted 5. After interviewing them, we chose this vendor based on their service package and experience.

Describe the project in detail and walk through their service package.

They made sure that our IT infrastructure was set up by the time we moved into the new office. That meant uninstalling everything from our old office, purchasing new computers, and installing new Cisco network equipment. Once they configured everything, we kept them on to manage our IT needs.

Now, if we have any technical problem with our ISP we go to them. We pay a monthly fee based on the service required.

How many resources from the Softrix Tech Solutions Private Limited team worked with you, and what were their positions?

Their CTO was our main point of contact for the move, but we now work with different IT specialists depending if we run onto any issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They finished the relocation ahead of schedule, and everything was fully functional when we moved in. Now that they're managing our network, there hasn't been any downtime, and our internet speed is a lot faster than before.

We also appreciate that they're able to work independently, which means we can focus on our core business.

How effective was the workflow between your team and theirs?

During the move, we had weekly zoom calls with their CTO and coordinated by email. Now, we use their ticketing system to submit any requests. If we have any issues, they get back to us within 24 hours.

What did you find most impressive or unique about this company?

Having a managed service provider has saved us a lot of money. They're more cost-effective than having a full-time IT specialist in office.

Are there any areas for improvement or something they could have done differently?

Sometimes their reports can be hard to understand, but they do their best to communicate technical ideas in an accessible way.

BACKGROUND

Please describe your company and your position there.

We wanted to optimise our ads

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

The lack of a common language, but we managed to find common ground

SOLUTION

How did you select Softrix Tech Solutions Private Limited and what were the deciding factors?

We did it with PPC ads with text written by us

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Contact discussion Discuss strategy Preparation of PPC ads Feedback

How many people from the Softrix Tech Solutions Private Limited team worked with you, and what were their positions?

Two marketing colleagues (one SEO and one PPC specialist) and one sales

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In total, the campaigns generated more than $1000 for me

Describe their project management style, including communication tools and timeliness.

The meetings were held in a great atmosphere and with professionalism

What did you find most impressive or unique about this company?

The team's expertise is impressive.

Are there any areas for improvement or something they could have done differently?

No, everything was perfect

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager for Microhound Inc. We manage PPC ads for small businesses in North Carolina and nearby states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

Our company hired Softrix Tech Solutions to co-manage our PPC Ads clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Softrix Tech Solutions is just very professional and reliable when it comes to handling and managing PPC campaigns.

Describe the project in detail and walk through their service package.

Together with Softrix Tech Solutions, we create PPC ad campaigns for our clients to help them market their businesses. Softrix Tech Solutions is an expert when it comes to strategizing and executing marketing plans that involves Pay-Per-Clicks and other online marketing tools.

How many resources from the vendor's team worked with you, and what were their positions?

Harjinder is our main contact and he has been awesome!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of our biggest clients experienced 20 to 40% growth in their sales from 2019-present.

How effective was the workflow between your team and theirs?

It's been smooth sailing ever since we collaborated. So far we never had any problem with them.

What did you find most impressive or unique about this company?

Just the fact that they're very flexible in our needs and very approachable.

Are there any areas for improvement or something they could have done differently?

Everything's good!

BACKGROUND

Please describe your company and your position there.

The company- Ecommerce store for electronics. Position- Marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

For the Google ads campaigns and services. Our goal is to increase our sales using Google ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've selected this vendor due to a strong recommendation from our partner.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We're working on the Google ads campaigns. We use Google shopping ads and Google text (search) ads. Our ROAS got increased from 530% up to 5255%.

How many people from the vendor's team worked with you, and what were their positions?

One member of their team worked with us. His position was Google Merchandise Expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ROAS got increased from 530% up to 5255%. We've got 36800 orders coming from the Google ad campaigns.

Describe their project management style, including communication tools and timeliness.

We've used Microsoft Teams for communication. They have always finished their tasks within the due date.

What did you find most impressive or unique about this company?

The most impressive in their work was the level of professionalism and dedication.

Are there any areas for improvement or something they could have done differently?

No, everything has been done perfectly, exactly what we've asked for. We asked to increase our sales and ROAS and we've got exactly that.

BACKGROUND

Please describe your company and your position there.

I'm the Director of a content writing company. We cater to different co tent requirements such as:

• articles
• blogs
• website content
• press releases
• social media content

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited?

We were looking for vendors to handle Google/Facebook Ads for our clients. That is how we came across Softtrix Tech Soltuions.

SOLUTION

How did you select this vendor?

We came across many vendors for managing Google/Facebook Ads. But the kind of portfolio they had, left us impressed. They not only had a great experience but also spent considerable time understanding the needs of our clients.

Describe the scope of their work in detail.

Their professionals had a word with us and created customized Google/Facebook Ad campaigns for our clients. Soon we could see the results and our clients were finally happy.

What was the team composition?

We have worked closely with their digital marketing experts and the experience was great. They went the extra mile to understand our requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients could see 55-65% augmentation in their online sales.

How effective was the workflow between your team and theirs?

We had a weekly conference call to discuss the course of action. The daily communication was fast and smooth via e-mails and messengers.

What did you find most impressive about this company?

Their in-depth knowledge, their experience, and ability to listen and understand our requirements was the best part. Right after talking to their representative, we could figure out that this is the company we need to help us out with Google/Facebook Ads.

Is there any area for improvement or anything that could have been done differently?

We don't think so. There is absolutely nothing that could have been better. They handled the job perfectly.

BACKGROUND

Please describe your company and your position there.

Boston/USA-based firm with more than 20 attorneys, we are large enough to represent clients in complex and sophisticated matters, yet small enough to be very responsive, providing direct partner-level, proactive advice. IT manager of development and technology

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

We hired Softtrix to upgrade several websites and also perform SEO services. Softtrix Tech Solutions Private Limited provided top-notch services and well-versed engineers for a reasonable price.

SOLUTION

How did you select this vendor and what were the deciding factors?

Thru its portfolio and excellent customer service.

How many people from the vendor's team worked with you, and what were their positions?

We work mainly with three people. Programmers and engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site brought great results for our business. Softtrix good work is in part responsible for 30% of our yearly growth.

What did you find most impressive or unique about this company?

Knowledge of cutting-edge technology and outstanding customer service.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the CEO of SEO Services Consultants. SEO Services Consultants is a digital agency offering SEO services for real estate agencies, law firms, eCommerce stores, dental offices and many more businesses, small or large.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softtrix Tech Solutions Private Limited, and what were your goals?

Our clients were pretty happy with our SEO offerings and output and hence started asking us to help them with PAID Marketing too. That is how we started getting a lot of queries for PPC. Since we had no experience in this niche, we reached out to Softtrix Tech Solutions PVT LTD for WHITE LABEL PAID Advertisement services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had shortlisted the 3 companies for this job including Softtrix Tech Solutions and after thorough discussions and review of their output, decided to go with Softtrix Tech Solutions. Was impressed with their work process and business values. Technical skill were unmatched.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a test project where in we wanted them to perform the work for one of our client and they delivered the most cost effective Campaigns on time. Client was able to see better ROI in the stipulated time span, which was the best thing that could happen. Helped us grow and acquire more clients.

How many people from the vendor's team worked with you, and what were their positions?

They had assigned us a dedicated Project Manager (KK) & he was the one dealing with us day in and day out. I personally feel he is very skilled & never missed a deadline.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To be honest, since engaging Softtrix Tech Solutions, our business has grown and our clients are seeing better revenue than past. Moreover better ROI helps them to invest more into marketing which in turns works very good for us. In some cases Clients have seen 100% increase of revenue is a short span of time.

Describe their project management style, including communication tools and timeliness.

They handle projects professionally. Use of CRMs like Slack and Prompt replies to all emails helped us a lot. They provide detailed weekly reports to clients on our behalf, making our lives easier.

What did you find most impressive or unique about this company?

Sincerity and honesty. Technical know about of what they do is un matched. And of course, pricings are affordable.

Are there any areas for improvement or something they could have done differently?

So far so good. Working good for everyone.