Social Media 55

BACKGROUND

Please describe your company and position.

I am the C.O.O. of a vaping product manufacturer

Describe what your company does in a single sentence.

Vaping product manufacturer and distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Improve SEO
• Website design
• Packaging design

SOLUTION

How did you find Social Media 55?

Referral

Why did you select Social Media 55 over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Social Media 55 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested services regarding our SEO for existing websites along with the creation of a new website for a new brand, including development of the products for this this brand and the packaging for each of those.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

actual sales increase were the most significant measurable along with increase in traffic and social media followers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done on time and they knew how to answer each of our specific needs, considering the limitations of our industry.

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Social Media 55 has been an absolute game-changer for the Vaporus brand! Their SEO expertise skyrocketed our online visibility, while our new Shopify site they built for us has been a major upgrade. We have a WordPress site too that we have SM55 giving us website maintenance and it comes in handy for all of our edits and updates. 

Their graphic design services breathed life into our brand, creating stunning packaging and boxes that truly stand out and most of all are compliant. They had exceptional skills and a wide range of services, Social Media 55 was a trusted resource for all of our digital and design needs. We can't recommend them enough!

Are there any areas for improvement or something Social Media 55 could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the President/Owner of Yummiz Inc

Describe what your company does in a single sentence.

we are a premium candy shop offering specialty items that are difficult to source.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Social Media Management
• Website Design
• SEO
• Branding and logo

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Social Media 55’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the start of our business development we brought Social Media 55 with us as a business consultant. They helped us develop the branding and concepts for our stores. We started with the logo and the additional branding assets, and went into website design. The logo came out exactly how we wanted it, they took our thoughts and fully brought it to life. We had our Shopify store built and we are really happy with how it came out, how easy it is to use and that people are shopping on it daily.

The results speak for themselves and we almost immediately got revenue off the website. Social Media 55 handled our photography for all of our product shots and our videos for things like reels on Instagram and Facebook. SM55 created our Facebook and Instagram pages and helped us with the day to day posting. We have had a positive reaction from social media and it’s driven visitors to the website and also has brought people in to the store.

We are having SM55 develop our investor/franchise deck so we can build out our second phase which is selling franchises. With Social Media 55’s experience, we plan on opening stores across the country.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Shopify site is making sales organically
• More daily foot traffic into the physical store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything we have asked them to do they did perfectly and on time. The communication too is really solid with these people. They take their business seriously and for us that’s good because we are getting everything we wanted done and more.

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I like how their agency is a one-stop shop for all our digital marketing and design needs. I thought I was gonna need more than one agency and they are able to service me under one roof.

Are there any areas for improvement or something Social Media 55 could have done differently?

Not that I know of. They are really solid.

BACKGROUND

Please describe your company and position.

I am the Interior Designer of Hrk Designs

Describe what your company does in a single sentence.

Interior Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Branding and Social Media

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• Pricing fits our budget
• Company values aligned

What was the size of Social Media 55’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our initial needs were social media and getting Facebook and Instagram working for our interior design business. We really did not have any digital presence because we have been a word of mouth business. Things like the pandemic brought on our need to enhance our digital footprint. Our Facebook page allows us to generate leads for potential projects in our area which has turned out to be a great additional source of revenue.

People have been able to leave messages in our inbox on Facebook to set up a consultation and we have been able to maintain the same demographic clientele which is important for us at HRK designs. My main point of contact was Benjamin, he was able to take all my requests and get the different jobs done. The main focus was getting Facebook working and assisting with branding and graphic design. The final addition to our rebranding and design is our website that is expected to be live late spring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Consistent Leads coming into Facebook inbox

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was always excellent, and timetables were always respected.

What was your primary form of communication with Social Media 55?

Virtual Meeting

What did you find most impressive or unique about this company?

The level of professionalism and integrity along with knowledge in how to apply marketing to my brand

Are there any areas for improvement or something Social Media 55 could have done differently?

I am very satisfied so far

BACKGROUND

Please describe your company and your position there.

I am a brand new realtor working in the Niagara Region, trying to spread my name to the area and curate content for my followers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55, and what were your goals?

We wanted to create postable educational and interactive content for my social platforms to establish an online presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sean and Bean were extremely professional, helpful, and communicative. Sean's background and career in real estate helped us connect easily and it was overall a pleasure to work with everyone at SocialMedia55

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Brand image and the type of content were our main focus, using HeyOrca to manage all of the media platforms on one site.

How many resources from the vendor's team worked with you, and what were their positions?

there were account managers, graphic designers, marketing consultants, and other smaller roles

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Through our posts, we were seeing more interaction and following due to the hashtags and geo-tag searches.

How effective was the workflow between your team and theirs?

We would meet or chat often about the content we wanted to post, Sean and his team always met our deadlines and happily revised any changes we wanted.

What did you find most impressive or unique about this company?

The professionalism and efforts toward communication are top notch. You can just tell the whole team is experienced in their field and is there to look out for yourself and your brand.

Are there any areas for improvement or something they could have done differently?

My experience was great; I have no complaints about working with the guys from SocialMedia55.

BACKGROUND

Please describe your company and your position there.

Eurovap has 5 retail locations. We offer the widest range of Exotic Snacks in Quebec and also offer a wide range of Vape Products. I am founder of Eurovap.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55, and what were your goals?

We hired Social Media 55 for several different marketing initiatives. They run our Social Media organic Campaign, Paid Social Media Ads, Google AdWords campaign, Google My Business and Google Maps local SEO and Photography and Videography. They are in charge of keeping up with industry related content, engagement, follower growth and creating the best content in the industry.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had reached out to several different agency's and Social Media 55 simply stud out. We had this initial call with Benjamin and we felt the honesty, knowledge and motivation coming from him. We decided to give it a try and we are very happy with the outcome.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

It took 1 full month to set up the entire scope of work. Since they are running most of our marketing initiatives like Organic Social, paid Social, Google Ads, Google my Business for the 5 locations and photography and videography, We had to grant them access and they needed time to create the different campaigns. Everything is running smoothly and results are definitely noticeable.

How many resources from the vendor's team worked with you, and what were their positions?

We are in touch with 1 person, who then coordinates with the entire team. We like it this way because communication is outstanding. We have created a WhatsApp group and I know that I will always get a clear answer to my questions at any time given. Benjamin acts as our project manager and is on the ball!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Foot traffic has increased, Social Media engagement has increased as well. Follower growth is nice and steady. Everything seems to be nicely executed and we are pleased with the results.

How effective was the workflow between your team and theirs?

As mentioned previously, workflow with Benjamin is a breeze. We have a WhatsApp group because I had requested this method of communication and I never wait more than a couple of hours for clear replies.

What did you find most impressive or unique about this company?

The fact that they offer turnkey solutions for all the different services. We're impressed with how they adapted very quickly to our industry and their knowledge of marketing and how to bring in people through the stores.

Are there any areas for improvement or something they could have done differently?

Nothing that i can think of. hey have executed everything nicely and we are looking forward to continuing our relationship with Social Media 55.

BACKGROUND

Please describe your company and your position there.

We are a film production company. We create short and longer films and video creation. I am the founder and CEO of Defcon Pictures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55?

We hired Social Media 55 for Social Media content creation and Web Design

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Social Media 55 based on their B2B experience, Customer service and knowledge. We wanted the best in the industry and have found them!

Describe the project in detail and walk through the stages of the project.

We hired Social Media 55 specifically for content creation for our own social media channels. They have used their graphic design skills and social media marketing knowledge to put in place great campaigns. The first sages were set so that they got to know us as a company and understand what we wanted to achieve. Once that was done, they went ahead and produced content and managed our different channels.

How many resources from the vendor's team worked with you, and what were their positions?

We work with 3 staff members. We work closely with the account manager too coordinate all the different projects. We work with their head of web design and development and also with one of their graphic designers on a daily basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen a steady growth on all channels since Social Media 55 has taken over our Social Media Marketing. Follow growth, lead generation has not stopped. They have been able to showcase our work in a way that we have not been able to. Great work!

How effective was the workflow between your team and theirs?

They have a seamless process. We are in direct contact with the staff members that are involved. Their communication skills are on another level. Easy access, always happy to speak with you and requests are always addressed.

What did you find most impressive or unique about this company?

Communication! They are never too busy to speak with us. Of course, they have the skills to match this.

Are there any areas for improvement or something they could have done differently?

In all honesty, they do not. They are able to turn around very quickly and adapt to what is needed.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founding members and operating directors of La Maison Dupret, a private lending firm that specializes in short-term collateralized lending.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social Media 55?

We needed a company that could handle our branding efforts and help us generate more leads.

SOLUTION

What was the scope of their involvement?
We hired Social Media 55 to take care of our branding, name, and website. Their main responsibilities include generating leads and creating content for our website and social media channels.

What is the team composition?
My main point of contact is their account manager.

How did you come to work with Social Media 55?
I came across Social Media 55 through a word-of-mouth recommendation. They were recommended to us by another company that they had worked with before.

How much have you invested with them?
We spend around $25,000 CAD (Approximately $19,400 USD) per year, so I’d say we’ve spent somewhere around $125,000 CAD (Approximately $97,000 USD) in total so far.

What is the status of this engagement?
We started working together in January 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Social Media 55 has been able to send a lot of traffic to my website and Instagram page. I’m still in business today because of all of the leads that they’ve generated for me throughout our entire partnership.

How did Social Media 55 perform from a project management standpoint?

Social Media 55 has performed very well in terms of project management. They communicate effectively and consistently deliver everything on time.

We primarily communicate through email, phone calls, and text messages.

What did you find most impressive about them?

Social Media 55 is honest, and they have led us in the right direction. They’ve never promised anything that they could not deliver.

Do you have any advice for potential customers?

Make sure to listen to what they have to say and follow their lead.

BACKGROUND

Please describe your company and your position there.

Natural Wireless is the largest private fixed wireless network infrastructure in the New York and New Jersey areas. I am the Director of Channel Partner Sales and Special Projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55, and what were your goals?

After working with a variety of digital marketing agency we arrived at Social Media 55 and started working early last year. The team at Social Media 55 has provided us service in social media marketing. They have provided graphic design for our flyers, our content, and posting all of it in a calendar for us to approve. Social Media 55 has provided strategy for our social media and help us every step of the way. Our branding and images have really seen an improvement and we like the work they do for us. A great team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose social media 55 based on their reputation and their great deep knowledge for social media, marketing, and how to apply it to our business.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Social Media 55 used a digital calendar with HeyOrca software to allow us to view all the content they created for us on each day it was to go live. We were able to approve everything first and not have any post go live without our approval. This was a great Celestine for us to ensure our branding and messaging. Social Media 55 handled our flyer designs and all our social media strategy. Our designs and captions are all provided in advance in an organized fashion. It makes social media easy and professional.

How many resources from the vendor's team worked with you, and what were their positions?

I worked closely with Benjamin, Arian, Brett, and Joseph. They were a mix of social media specialists, graphic design, and web developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The thing we enjoyed the most has got to be the incredible graphic design. We were able to give an entire new modern fresh look to the company with all the awesome graphics they made. We were able to create effective flyers for new buildings we were offering service to and the clients responded well to the ads.

How effective was the workflow between your team and theirs?

The workflow was perfect and met all of our deadlines.

What did you find most impressive or unique about this company?

What I found most impressive about this company is their deep knowledge for different business categories. That helped us because they really understood the demographic of our clients.

Are there any areas for improvement or something they could have done differently?

I don't think that they have areas of improvement as they are the digital marketing agency that has been the most fit for our needs.

BACKGROUND

Please describe your company and your position there.

My name is Sean Larry and my company is Sean Larry Real Estate where I am a residential real estate broker. I am the director to my team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55, and what were your goals?

I hired on Social Media 55 to handle my digital marketing strategy and get me positioned in Google and other place online I hired them for social media marketing, SEO, and digital marketing and design. My goals are to be positioned as a leading broker and provide easy access for people to view my offers and get my contact information.

SOLUTION

How did you select this vendor and what were the deciding factors?

Early on in my search for a quality agency I started working on my strategy with Social Media 55. I have no experience with marketing and social media so I turned to an agency. With about a decade of experience and having served roughly 1000 clients I knew I’d be in good hands.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We worked closely together to develop my branding, naming and messaging. Once the foundation for my profile was set, Social Media 55 quickly established my footing on Facebook, Instagram, LinkedIn, Twitter and Google My Business for my office address listing. We are developing content for each social channel and Social Media 55 is using a software that allows me to view and approve all my content before they go out the their channels. I’m able to edit and make or request changes if their are any but so far I’m really happy with the calendar.

I’ve also hired the team on SEO, this way I can rank in the search engines and pick up organic traffic. It’s early on but I didn’t exist at all digitally a few months ago and now if you google me I come up on the first page of results on several different results. I see it getting stronger week after week with more backlinks and directory submissions.

The goal is to make it easy for clients and potential clients to find me and it’s working. The lend a tremendous amount of value to my brand and growth. They are currently developing my digital ads for 2022 and making sure I’m well equipped all next year with high quality content.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with a few of the members if their team and I am enjoying working with Benjamin, Bret, Joseph and the designers. They are a talented bunch who seems to really get what we need to do.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have found that immediately after starting working with Social Media 55 I began getting traction and people started reaching out and engaging with me regarding real estate. I have been able to develop leads out of this which lead to great profits. The team at Social Media 55 is passionate and quite experienced, thank you to Joseph, Bret, Fred for making this journey happen.

How effective was the workflow between your team and theirs?

Thus far, my experience has been perfect. The team is incredibly organized and has everything clearly set out for us. The communication is quick and interactive. I'm never left hanging, in fact, the team seems to always be ahead of the curb. It's a great addition to my fast moving business.

What did you find most impressive or unique about this company?

What was most helpful is that they are able to handle design, advertising, content creation, SEO and so much more under one roof.

Are there any areas for improvement or something they could have done differently?

I still have room to better my profile and we are working and chipping at it everyday. I'm very pleased with the pace and results.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director at Monarque Funds. My goal is to make sure our online presence is strong and also make sure we generate interest.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55?

We hired Social Media 55 for the design & development of Monarque Funds Website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with Social Media 55 in the past and we knew they were the perfect fit. They have a very knowledgeable team, and we simply clicked.

Describe the project in detail and walk through the stages of the project.

Our goal was to create a website that explained to our users what Monarque Funds is really about. We first started with the actual design, carefully selecting the images and videos we needed to showcase, then developed the website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people in total. 1 copy writer, 1 designer and 1 developper. Great process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our conversion rate is very high thanks to all the CTA's that were recommended by SM55. We are very pleased with the work done.

How effective was the workflow between your team and theirs?

The workflow was very effective. I was in touch with all of the team members implicated in this project.

What did you find most impressive or unique about this company?

Their workflow was great and the project turnaround was as quick as it can get. Very smart people working at Social Media 55.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of. My experience from A-Z was perfect.