SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

Elevator Kits & Components are something we deal with all across India as an Elevator Machine & Component Manufacturing Company. Here, I am the managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

To properly support and manage our organization' whole data, Sapphire Software Solutions developed an innovative software solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our top choice for software development was Sapphire Software Solutions because of their outstanding Google reviews and stellar customer ratings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The ability to dispatch and track goods on time and to our satisfaction is one of the results Sapphire achieved for us that we are incredibly happy with.

How many people from the vendor's team worked with you, and what were their positions?

We first coordinated our expectations with Sapphire's business team. With Sapphire Software Solutions' assistance, we achieved the desired outcome.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We acquired a superb software solution that satisfied all of our needs as a consequence of Sapphire's excellent work.

Describe their project management style, including communication tools and timeliness.

We generally talked on the phone and sent emails, but we did have a couple monthly meetings to make sure everything was operating smoothly.

What did you find most impressive or unique about this company?

The management and exchange of data have been changed by Sapphire's analytics and solutions.

Are there any areas for improvement or something they could have done differently?

Sapphire's responsiveness and versatility leave me with no problems.

BACKGROUND

Please describe your company and your position there.

This School takes pride in the holistic and innovative learning methods which have helped them raise the bar in the field of education. The centre follows a well-researched curriculum that is based on the play way method of learning. This school offers education for children in different age groups. There are a host of other supplementary activities that children can enroll in to enhance their skill set.

Rungta Vidya Bhavan in Bharuch HO has an environment which is not only child-friendly but engaging for children to learn and have fun at the same time. It has spacious classrooms that are well-appointed with various amenities and facilities and I serve as Admin over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company contracted Sapphire Software Solutions to create software that supports automatic messages, efficient shift management, paperless assessments, cashless payments, and many other functionalities.

SOLUTION

How did you select this vendor and what were the deciding factors?

Using Google, I discovered a few companies that I thought would be able to help us. Ideally, we wanted to find a new company with young, energetic, vibrant, and keen people who were striving to succeed in their careers. Additionally, I wanted a company with experience on projects of similar size.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The programme effectively instantaneously updates the parents of students with a preset and customizable message and template facility, enables one-to-one communication, and all sorts of attachments such as img, docz, or pdf. Employee shifts can now be easily handled with the shift management software, sending alert notifications, utilising e-exam auto creates the exam papers and also defines level of difficulty, endorses anytime and anywhere payment with payment service and the most recent module added module of virtual classroom to remain updated.

How many people from the vendor's team worked with you, and what were their positions?

Their team included a sales representative, a project coordinator, technical architects, two illustrators, but several testers. The project has three full-time developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has saved us a lot of time.Our workflow has been shortened multiple steps down to, which has significantly sped up our operations. It is among the most common comment we hear from our employees about how well Sapphire has designed the platform.

Describe their project management style, including communication tools and timeliness.

This company has the most accessible team. Their communication and creativity are excellent. Occasionally, we would come to them with an idea without knowing how to execute it, and they would come back with a solution.

What did you find most impressive or unique about this company?

It is impressive to see their individual talents.It has always been a pleasure to work with talented and strong developers on our account. Keeping and hiring good talent is one of their strengths.

Are there any areas for improvement or something they could have done differently?

Everything was handled smoothly, we had no major concerns.

BACKGROUND

Please describe your company and your position there.

Indian Additives Ltd. (IAL) is a lubricating oil additives manufacturer and distributor. Chennai Petroleum Corporation Limited (CPCL) (previously Madras Refineries Limited) and Chevron Oronite Company LLC (formerly Chevron Chemical Company) formed Indian Additives Limited (IAL) in 1989, with CPCL having 60% of the equity and Chevron retaining the remaining 40%. With the additional distribution of shares to Chevron in February 2000, IAL became a 50-50 joint venture between CPCL and Chevron.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company was looking for a software development company that could provide software to monitor our employees' data, health, and overall organization health. The sapphire assured us that they would develop software based on our suggestions, so we hired them to provide it.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were a lot of phone calls between our IT team and Sapphire's representative from the Marketing Department at the beginning. Following a discussion and agreement on how our organisation intends to create software. We went on to speak with their higher-ups.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project contains numerous modules that cover all aspects of health management, including OPD management, periodic health examinations, compliance reports, stock management, asset management, employee data management, safety management, ambulance tracking, and employee health reports, among many others. We held meetings to discuss our needs and how our doctors and employees function in the organization. We briefed the Sapphire team about all of the modules that should be designed for our company, and they gathered all of the criteria and proceeded to develop them effortlessly.

How many people from the vendor's team worked with you, and what were their positions?

At first, there was just one employee, then Sapphire's technical team stepped in to help with requirement collecting and analysis. The Sapphire team had two support engineers and two developers that worked with our IT and OHC teams on a daily basis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, I am pleased that this project has benefited our doctors and other personnel in managing health data in a convenient and secure manner. Everything is secure because the database is hosted on our local server.It, of course, cut down on the time it took our doctors to calculate the health index and diagnose employees.

Describe their project management style, including communication tools and timeliness.

Everything went really swiftly and professionally since the Sapphire staff was highly attentive at every stage and managed every requirement very smoothly.

What did you find most impressive or unique about this company?

After witnessing the Sapphire team's enthusiasm and swift analysis of our company's flow, I was amazed. This company is always eager to develop new software features. In addition, their teamwork is excellent.

Are there any areas for improvement or something they could have done differently?

There are no further improvements required at this time, but if there seem to be, the sapphire team is ready to fix or build them.

BACKGROUND

Please describe your company and your position there.

I am working as an Accountant at L.M. College of Pharmacy, Ahmedabad was established in the year 1947 with an aim to provide quality education that caters to all the sections of the society. This school is located in the Ahmedabad city in its own building with spacious class rooms and play ground.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We choose Sapphire Software Solutions to design that platform for us because we believe that any educational institution and management must upgrade from the classic and orthodox administration model to a more compact, smart, and easily accessible controllable software.

SOLUTION

How did you select this vendor and what were the deciding factors?

A reputable company with a convenient location is Sapphire Software Solutions. We reasoned that improved communication would be possible as a result, leading to fewer process hiccups.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software was designed to facilitate two-way communication between college faculty and parents. It must contain a student-parent login so that parents can keep track of their children's activities and receive and submit notifications to the college about any questions or information about their children's academic progress on a regular basis. Teachers and parents can check student and kid attendance online, as well as monitor their performance in a variety of ways. It offers parents with internet access to exam schedules and results."

How many people from the vendor's team worked with you, and what were their positions?

The Sapphire team's five members and I worked together:

• a front end designer
• a front end designer
• two junior designers
• two junior engineers 
• a business development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The success of this project will be determined by how attentively people listen to what we're working on, which Sapphire excels at. They were excellent at detecting what we wanted and how far away we were from it, especially in the early stages, which was important. When it comes to the development process, we haven't strayed too far from the schedule, which is fantastic. "

Describe their project management style, including communication tools and timeliness.

They have proven to be incredibly dependable when it comes to project management techniques. We found the team's documentation, which included a detailed scope of work, to be very helpful in understanding. Their organizational and procedural practices also impress us.

What did you find most impressive or unique about this company?

"Sapphire excels at listening to their clients and keeping a development eye on the table throughout discussions. Although it wasn't an easy task, they did a fantastic job of meeting our needs."

Are there any areas for improvement or something they could have done differently?

Based on my personal experience, I don't think anything at Sapphire Software Solutions needs to change.

BACKGROUND

Please describe your company and your position there.

We are fully committed to holistic development of children. We provided them with ample opportunities to do learn, to explore to discover, to change and to influence. Well equipped laboratories in Physics, Chemistry, Biology Computer and Language Lab been arranged in the school. They are under the charge of qualified staff and Laboratory assistant.

This facility has enabled the students to perform experiments, individually, under the supervision of educators. Keeping in view the needs of the future and the evident necessity of practical knowledge, Satdham has designed its well-equipped and spacious Chemistry, Physics, Biology, Mathematics, and Computer Labs. I serve as Prinipal here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

"Sapphire created a one-of-a-kind programme for us that allowed us to spend less time on our regular academic assignments. Our school's goal was to obtain software that would allow us to handle our data in a digital format. "

SOLUTION

How did you select this vendor and what were the deciding factors?

From the Google List of Thousand Companies, we discovered the Ahmedabad-based sapphire software solution firm. It is the firm that is responsible for software support. The company's employees are quite helpful to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The company's biggest feature is that they follow through on their promises. They sometimes see the urgency and deliver our requests ahead of schedule. The project was managed in a professional way by individuals who were well educated. The PHP programming language is used to create the software.

How many people from the vendor's team worked with you, and what were their positions?

The Sapphire team is made up of several members, beginning with the project comprehension team, design team, programming team, and testing team. In addition, the teams operate in unison.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are quite pleased with the services, and the comment on Sapphire Software solutions has been extremely positive.

Describe their project management style, including communication tools and timeliness.

Both teams were working in conjunction with the Cooperation, and the technical team's comprehension of the project needs is outstanding.

What did you find most impressive or unique about this company?

Sapphire software solution is the most spectacular and unique firm for the project. Employees came to our school physically to grasp the requirements, which was a very unusual approach of communication.

Are there any areas for improvement or something they could have done differently?

The Company does not require any enhancements.

BACKGROUND

Please describe your company and your position there.

I am working as an Administrator at Keshav Memorial High School (English Medium) was established in the yer 1974. This school is located in Himayath Nagar in the heart of the city in its own building with spacious class rooms and play ground.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We feel that upgrading from the traditional and orthodox administration model to a more compact, smart, and easily accessible controllable platform is a must for any educational institution and management, thus we chose Sapphire Software Solutions to design that platform for us.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire Software Solutions has a good reputation and was close by in terms of location. We reasoned that this would allow for better communication and, as a result, fewer snags in the process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software was designed to facilitate two-way communication between college faculty and parents. It must contain a student-parent login so that parents can keep track of their children's activities and receive and submit notifications to the college about any questions or information about their children's academic progress on a regular basis.

Teachers and parents can check student and kid attendance online, as well as monitor their performance in a variety of ways. It offers parents with internet access to exam schedules and results.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We collaborated with 5 members of the Sapphire team. A business development manager, a senior software engineer, two junior engineers, a front end designer, and a frontend designer. "

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The success of this project will be determined by how attentively people listen to what we're working on, which Sapphire excels at. They were excellent at detecting what we wanted and how far away we were from it, especially in the early stages, which was important.

When it comes to the development process, we haven't strayed too far from the schedule, which is fantastic.

Describe their project management style, including communication tools and timeliness.

When it comes to project management methods, they've proved highly reliable. The team's documentation, which included a thorough scope of work, was quite useful in our comprehension. We're also impressed with their structure and methods.

What did you find most impressive or unique about this company?

Their ability to listen to their clients and keep a development ear on the table during meetings is outstanding. It wasn't a simple undertaking, but they performed an excellent job of meeting our needs."

Are there any areas for improvement or something they could have done differently?

Nothing about Sapphire Software Solutions, in my opinion, needs to change, based on my own experience.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Specialist for Èkó House, a modern Pan-African restaurant that celebrates Nigerian culture in cuisine, art, and entertainment. The restaurant is located in Rockville, Maryland, US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

As a new business, it was important to have a website that would properly highlight our offerings, including our menu, food, drinks, art, entertainment, and any other additional information to be communicated. So we hired the team at Sapphire Software Solutions to develop a website that translated this.

The goals of this project were convenience (ease) and simplicity. We wanted a platform that was easy for our customers to use, sophisticated, and simple enough to understand. This included everything from making reservations, ordering takeouts, going through our gallery, to making inquiries. Also, easy enough to navigate as owners and make minor changes once development was complete.

SOLUTION

How did you select this vendor and what were the deciding factors?

After making a post on one of the social media platforms requesting qualified website developers, we received a few applications. Although we had already selected another developer, the tenacity the team at SSS (Sapphire Software Solutions) displayed made us rethink our choice. Their professionalism and cost friendliness also helped seal the deal, and we decided to go ahead with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with an initial meeting to discuss goals, milestones, deliverables, and the timeline. Then mock-ups were designed, as well as a landing page for customers to know that website was in a process of development. They worked with PHP and HTML primarily. After the mock-ups were approved, they prepared the UI/UX design and revised it as requested to suit our needs. Shortly after, they proceeded with the development of the front-end and the back-end.

How many people from the vendor's team worked with you, and what were their positions?

Communication started with the Sales Professional, then later expanded to include the techies working on the project, comprising of 2 designers, 2 front-end and 2 back-end developers ( 1 junior and 1 senior)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For the most part, we are happy with the look and functionality of the website. The few corrections that need to be made have been discussed and we are confident they will be resolved. We will definitely be recommending SSS and look forward to working with them again.

Describe their project management style, including communication tools and timeliness.

The team is very professional, respectful, and receptive. Communication was done mainly through the Sales Professional, Rahul, who passed information clearly to his team. We had weekly/bi-weekly update meetings through Zoom and Google Meets, and shared information through Gmail and Whats App.

What did you find most impressive or unique about this company?

They are very professional, respectful, competent, and approachable. They were willing to go the extra mile to meet a request. I truly enjoyed working with them.

Are there any areas for improvement or something they could have done differently?

Minor issues or concerns that arose were discussed and have either been resolved or are in the process of being resolved.

BACKGROUND

Please describe your company and your position there.

I am the Head of Publishing Technology at a local news media company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to extend existing iOS and Android Apps with the capability to play podcasts.

SOLUTION

How did you select this vendor and what were the deciding factors?

Research

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We collaborated based on a requirement description including mock-ups. Previews of the Apps were delivered regularily, feedback and general communication was done via chats and video calls.

How many resources from the vendor's team worked with you, and what were their positions?

Two mobile devs and project coordination.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

New App version was delivered in time and budget.

Describe their project management style, including communication tools and timeliness.

We used MS Teams chat and video calls for communication. As the task was to implemented a specific feature, extensive project management was not neccessary.

What did you find most impressive or unique about this company?

They were a team of highly motivated and reliable individuals.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO for a software services company in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We engaged Sapphire Software Solutions to help us build a custom app to deliver a better experience for the users. Prior to that, we were using an existing app that we bought and customized a little.

SOLUTION

How did you select this vendor and what were the deciding factors?

Choosing to work with an offshore company, we anticipated that communication might be really difficult. After our first conversation with Sapphire based on the recommendation, we knew that Team Sapphire were responsive and responsible. We did evaluate a couple of other vendors during the process, but Sapphire’s price point was reasonable and we already had proof of how they worked.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire’s main goal was to build native Android and iOS app, and their work involved integrating some of the existing code that we had. The team started with the design phase. Essentially, we spent a couple of weeks, doing design iterations before we brought in their development team. Sapphire put together a comprehensive scope.

Once we approved it, they created the application; both front- and backend development. We have used Kotlin for Android app, Swift for iOS app and Backend with PHP.

How many resources from the vendor's team worked with you, and what were their positions?

There are 5–10 people working on the project: front- and backend developers, frontend designers, and an account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During our user testing, we’ve gotten very positive feedback on our app’s design. To be specific, people say that our app has a clean and intuitive design and offers a relatively smooth experience. On the technical side, Sapphire has been able to swiftly resolve bugs. Overall, we’re satisfied with their work.

Describe their project management style, including communication tools and timeliness.

We started with two meetings a week. Project management-wise, everything ran smoothly. The project manager have been extremely helpful and responsive when it comes to leading me to where things are they effectively manage everything. Above all, even though we’re working in different time zones, we know how to make things work.

What did you find most impressive or unique about this company?

Their speed has been impressive Sapphire has completed our app quick. More importantly, they’ve been able to integrate many features. Overall, I really appreciate how quickly they move because they allow us to save time.

Are there any areas for improvement or something they could have done differently?

Not particularly. I found the experience very positive

BACKGROUND

Please describe your company and your position there.

Established in 1979, New Era School in Rajkot Raiya Road, Rajkot is one of the most renowned educational institutions in the city. In addition to their holistic and innovative learning methods, the school has raised the bar in the field of education. Currently, I work as an administrator in this school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were interested in a software that would be able to help us manage our various school aspects virtually and digitally. With this objective in mind, we approached Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

In the market, Sapphire has a pretty good reputation, and after a quick market research we reached out to them. After seeing their comprehensive approach to our needs, we couldn't resist working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In addition to managing student attendance, fees, exams, and data records, we also wanted software that could track employee data. We received perfect software from Sapphire.

How many people from the vendor's team worked with you, and what were their positions?

Following our telephone inquiry at Sapphire, their business development executive contacted us, and after a briefing, their project manager and developers worked with us to ensure flawless project execution along with a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Despite our stringent timelines, Sapphire was able to meet all our specifications.

Describe their project management style, including communication tools and timeliness.

We communicated with the sapphire google meets and phone calls regarding our requests and changes we wanted.

What did you find most impressive or unique about this company?

We were astonished by Sapphire's flawless delivery of software that was exactly what we visioned.

Are there any areas for improvement or something they could have done differently?

Through excellent customer service and product development, Sapphire has managed to remain in our good books.