ROCKETECH

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Kurdcoin, the first Iraqi cryptocurrency exchange. We operate all over the country and provide exchange services for Iraqi citizens.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

ROCKETECH provided us with UI/UX, mobile, and web app design services. Our main goal was to automate our processes through the app. We didn’t have a digital product, so we needed them to build a product that would automate our sales and exchange processes. 

SOLUTION

What was the scope of their involvement?

We initially had a discovery sprint, where we scoped out the project. From there, the ROCKETECH team designed and developed our app from scratch. They designed the app’s UI/UX and wireframes using Figma and worked on our QA, DevOps, and support needs. 

Moreover, their teammates built an admin panel through which we could control the app. They also helped us navigate the technical complexities of the product. They used a few technologies, such as Solidity for smart contracts and React Native for the mobile app. Other technologies included Node.js, PostgreSQL, Redis, Redux, and TypeScript.

For features and functionalities, the app allowed users to sign up for our platform through a secure signup process. They could buy or send cryptocurrencies through the app — the app focused on this exchange process. In addition, users could make digital payments through the app via payment provider APIs. 

What is the team composition?

We worked with 11 teammates; we had two backend developers, one mobile developer, one QA specialist, one business analyst, one UI/UX designer, and one frontend developer. We also collaborated with Yulia (IT Project Manager). 

How did you come to work with ROCKETECH?

I found ROCKETECH on Clutch. 

How much have you invested with them?

We invested around $50,000–$199,000. 

What is the status of this engagement?

The project lasted from February–October 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Because of strict Iraqi regulations and laws, we never managed to roll out the app. However, the ROCKETECH team exceeded our expectations regarding the app’s quality. They met all the conditions we needed in terms of the app’s features. Overall, they were great at ensuring we were all satisfied with their work. 

How did ROCKETECH perform from a project management standpoint?

ROCKETECH had a dedicated team assigned to us, and they completed all tasks. There were some delays, but those were because we had additional requests and changes. They were fast in delivering the product even though we didn’t have a clear idea of how the app would be developed. We used email, Telegram, and Zoom for communication and Jira for project management. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Yulia was great. 

What did you find most impressive about them?

I was impressed with the way the team was organized. They were results-oriented, and the teammates assigned to the project knew exactly what they were doing. In addition, they brought a lot of experience to the table. 

Are there any areas they could improve?

We experienced delays at one point because they didn’t have the developer we needed. 

Do you have any advice for potential customers?

Be prepared — have an idea about what your product will be. This will help you save a lot of time and money. On top of that, have a clear idea of how budgeting works. Some projects take a much longer time than you expect. Knowing in advance how your budget works will be helpful. 

BACKGROUND

Introduce your business and what you do there.

I’m a project management consultant at an IT company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with ROCKETECH?

We needed help with web and mobile app development for a video game.

SOLUTION

What was the scope of their involvement?

ROCKETECH has been providing web and mobile app development for us. To jumpstart the process, we’ve started by describing our ideas to them, and collaboratively, we’ve put definitions and suggestions for the platform.

We’re currently in the deployment phase of the project. The owner gets involved every week.

What was the team composition? 

We’ve been working with 6–7 members of ROCKETECH’s team, including a Scrum master, three developers, and a project manager, who is our main point of contact.

How did you come to work with ROCKETECH?

The team was already working with us when I took my current position.

What is the status of this engagement?

We started working together in February 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ROCKETECH has successfully developed the product according to our requests and requirements. 

How did ROCKETECH perform from a project management standpoint?

ROCKETECH's team is very transparent and punctual.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

I'd like to congratulate their whole team because they've been very proactive and delivered according to our expectations. Everyone on their team knows their role and tasks, and I'm happy with their work.

What did you find most impressive about them?

ROCKETECH sticks to their promises and timelines and develops according to our requests. The team also accommodates the requirements of every sprint and is transparent with their team management and decision-making process, so we know where the project is going at every point of the engagement.

Are there any areas they could improve?

I don't think there's anything they can improve on — everything has gone exactly as we planned. 

Do you have any advice for potential customers?

Ensure you're always in contact with them and involved with the project. You don't have to manage them all the time because they'll deliver exactly what you need. Still, it's nice to be involved in every stage of development, including interviews, meetings, prospective meetings, and demos.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of a company that provides productivity tools for video editors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

I was trying to start my business and needed to develop a plug-in that worked with editing software. I was looking for a development company to support me with this project.

SOLUTION

What was the scope of their involvement?

ROCKETECH was tasked to develop a custom plug-in that worked with the most popular video editing software in Southeast Asia. The aim was to automate some of the tedious routine work when editing TV drama projects.

What is the team composition?

I had one meeting with Alexey (Co-Founder & Partner) and had meetings with ROCKETECH's business development specialist every couple of weeks. We also worked with a senior software developer, a junior software developer, a Scrum manager, and a project manager. 

How did you come to work with ROCKETECH?

We came across ROCKETECH on Clutch. I was searching for companies on Google and found a Clutch review for ROCKETECH. 

How much have you invested with them?

We spent approximately $73,100 on this project.

What is the status of this engagement?

We worked with ROCKETECH from October 2023–January 2024.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Our relationship with ROCKETECH was good. The team had nice people who tried their best and knew how to write code in JavaScript. However, ROCKETECH failed to deliver on our requirements. The first reason for this was that the team hired developers who didn't have experience working with the video editing software, even though ROCKETECH charged me a fee for a talent search task — the team was flawed since the beginning of the project.

As time went on, I found it difficult to trust ROCKETECH since I realized they lacked the required skills and knowledge. For instance, ROCKETECH told me certain functionalities couldn't be developed because the editing software didn't allow it. Still, I found out it was possible by searching on forums and YouTube videos. I came back and told ROCKETECH I had found how to build the required functionality, and only then did the team work on it.

Describe the impact this engagement has had on your business.
I paid a lot of money for a product that I don't trust. The plug-in works, however, I'm unsure if it will work with all footage or if it works in the most efficient manner possible. I'll have to either test it several times and then go back to ROCKETECH asking them to refine it and fix bugs, or I'll have to hire a different company to do the project.

How did ROCKETECH perform from a project management standpoint?

We had Scrum meetings every two weeks via Google Meet and Zoom. The initial scope of work was two months, and ROCKETECH took three months to deliver the project, which caused me to pay extra and modify arrangements. For instance, I had already paid to book the company name and purchased the web domain. I also started having meetings with potential clients. 

Is there anything that the vendor did well or that you would consider a strength?

ROCKETECH had good communication and worked under Scrum methodology. The team was clear about the process status and responsive to my messages. 

In what specific areas can they improve?

ROCKETECH could improve their recruiting abilities to find better resources according to the project's requirements. The team's attitude could improve, too, since they said things couldn't be done rather than investigating themselves. Scrum methodology was useful, but it also made our project more expensive.

I could see how that model could work with other companies, but for my project, it would've been better to work differently.

What advice do you have for clients with similar needs to yours?

I recommend customers do extensive research to find if ROCKETECH meets their project's needs. I credit them for their responsiveness and willingness to work, which was great. ROCKETECH was willing to try, but they offer a specific product type, and customers need to determine if ROCKETECH is the right fit for their project. 

Company Responses

The vendor responded on July 2, 2024.
Thank you for taking the time to share your feedback. We appreciate your input and would like to respectfully address some points.

We understand that our service didn't fully meet your expectations, and for that, we apologize. We want to assure you that we carefully selected a senior engineer with the necessary expertise to match your project's specific requirements. Although finding engineers with specialized Adobe expertise was challenging, we prioritized high-quality work without additional charges.

The project timeline did extend due to the complexity of the Adobe API (developed in 1999 and lacking documentation), but our team found creative workarounds and remained dedicated to delivering a final product that met all project requirements. We achieved the project's objectives, and the plugin functions as intended.

We were surprised by the review scores, as they seemed inconsistent with your feedback. We suggest additional testing with real samples, as we're confident in the effectiveness of our solutions. We value your perspective and welcome the opportunity to discuss your feedback in more detail.

Please feel free to contact us directly, and we'll be happy to demonstrate the software's reliability. Your satisfaction is our priority, and we're committed to making your experience positive.

Thank you again for your feedback. We look forward to speaking with you.

Best regards,

The Rocketech Team

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Levmaps, a location-based app where dog owners can connect with other dog owners to discover dog-friendly places.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

We hired ROCKETECH for mobile app development because we needed an MVP to show to our investors. 

SOLUTION

What was the scope of their involvement?

We started with a discovery phase where we laid out the app and the features we wanted. The iOS and Android mobile app was built with Flutter. After the development was completed, ROCKETECH conducted beta testing, where we found a few bugs that they fixed. The team continued to make improvements after the development phase when we had any feedback or new ideas. 

What is the team composition?

We worked with a team of about five people, including a backend developer, frontend developer, analyst, and scrum manager. We also spoke with the CEO of ROCKETECH every two weeks. 

How did you come to work with ROCKETECH?

ROCKETECH was a referral from a trusted source. 

What is the status of this engagement?

We worked together between November 2022–June 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app has been launched in the App Store and the Google Play Store, and we’ve received positive external feedback from users. The work was top-notch overall. We’ve worked with other companies before and have not enjoyed the experience and the outcome as much as we did with ROCKETECH. 

How did ROCKETECH perform from a project management standpoint?

We worked in two-week sprints. The team was extremely professional, and the process was smooth. They used a Scrum framework and were great about outlining the project details. They met all of our deadlines and stayed within budget. We communicated via Slack, Telegram, and phone calls. 

What did you find most impressive about them?

They had a great approach and weren’t afraid to push back and ask questions. They got to know the project to make a high-quality product we were happy with. ROCKETECH was highly collaborative and wanted us to work with them, which we appreciated. They were great communicators and were transparent about anything that came up. The team was knowledgeable and helped guide us to make the right decisions. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Let them go through their process, and don’t worry about having everything ready for them. Know your main points, but you don’t need to outline every last detail because they will help you along the way to get to a product you’re happy with. 

BACKGROUND

Please describe your company and position.

I am a Director of Ginger Snail Pte Ltd

Describe what your company does in a single sentence.

We are an online legal education product company that provides an app designed to facilitate the studies of law school students in the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• Design and launch of minimum viable product on Apple App Store.
• Refinement of launched product.

SOLUTION

How did you find ROCKETECH?

• Online Search
• Clutch Site

Why did you select ROCKETECH over others?

• High ratings
• Pricing fit our budget
• Company values aligned

What was the size of ROCKETECH’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Rocketech to implement our vision of a mobile legal education reference tool. Prior to engaging them, our team had prepared a detailed UI blueprint of the app's functionality and aesthetic theme. The scope of work included the implementation of a web platform and backend system through which we could input content. This input, in turn, was to be accessible on our front-end iOS App.

The key deliverables were

1. a functional backend system that stored input which would be accessible by our iOS app
2. the minimum viable product of the iOS app which had a selection of key features, including the ability to bookmark certain types of content, search through certain types of content and the ability to navigate between case content with tap and swipe gestures. The MVP should also allow users to purchase access to more content on a subscription basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project, being the initial implementation of the company's vision of a legal education app, needed to achieve the functionalities as prescribed by our MVP blueprint by the target launch date. As a content-based app, we anticipated there to be a large volume of content being input through the admin panel on a regular basis, and all the content should remain accessible to a large number of users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were actively in touch with the project manager of the project for updates on the progress of work. The project manager and the developers themselves were responsive to our enquiries and were keen to produce solutions to concerns that we had raised. When there were concerns about work progress or the capacity of particular developers, the leadership of Rocketech personally saw that these concerns were addressed.

Post-launch, the team was flexible and responsive to dealing with updates to the app that were required on an urgent basis (i.e., changes based on feedback from users).

What was your primary form of communication with ROCKETECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The current team composition (as of the date of this review) is outstanding. Each member, iOS, Frontend, Backend, QA, Business Analyst (who plays the role of project manager) and scrum master has performed at the highest level. The team is notable for their prompt (almost immediate) responsiveness to our queries. The team has also efficiently proposed and implemented solutions to the various challenges raised during development.

The approach of Rocketech's leadership team is also notable — the CEO actively monitors the project and engages directly with us to ensure that our objectives are being met. Their level of engagement and project ownership is uncommon and greatly valued by us.

Are there any areas for improvement or something ROCKETECH could have done differently?

During the development of the MVP, we were served by two different compositions of developers. The second composition, which we have now, is absolutely impeccable (back-end, front-end, iOS, QA, team manager and scrum master). The first composition had room to improve in terms of their intra-team communication. Ideally, these issues would have been identified and dealt with more expeditiously.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Hoozin Technology, Inc.

Describe what your company does in a single sentence.

Hoozin is the ultimate event invite app, centralizing all of the event invitation activity that currently lives across multiple scheduling, communications and payment platforms into a single app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• To take us from clickable prototype to MVP
• To proceed from MVP to ongoing devlopment partner

SOLUTION

How did you find ROCKETECH?

Clutch Site

Why did you select ROCKETECH over others?

• High ratings
• Great culture fit
• Good value for cost
• Other

What was the size of ROCKETECH’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided: a set of:

• clickable prototype
• user stories
• UI screens in Figma

We need a development partner to convert this work to a fully functional MVP and then continue to support and further develop the app post-launch.

Deliverables:

• iOS app
• Android app
• fully functional backend platform to support the mobile apps and admin requirements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deliver mobile apps with all MVP-level functionality
• Publish apps into the iOS and Android app stores
• Timely updates and bug fixes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was provided with a highly skilled team with relevant experience. The team included skilled included both a skilled project manager and scrum master, but also regular interaction/oversight from the firm's CEO. Rocketech has developed proprietary software as a management overlay that gives transparency to the efficiency and deliverables of the team members. This negates a longstanding issue with outsourcedsoftware developmentwith regard to uncertainty of who is doing what and when.

What was your primary form of communication with ROCKETECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciate most the professionalism of the project manager/analyst and the involvement/regular communications with the firm's senior management.

Are there any areas for improvement or something ROCKETECH could have done differently?

All technical work is optimal. If anything, less interaction on the ongoing contract docs might be easier, but II also know that many larger firms love this level of detail.

BACKGROUND

Please describe your company and position.

I am the CTO of Kirsen Tech. Inc.

Describe what your company does in a single sentence.

IT development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• develop AI product

SOLUTION

How did you find ROCKETECH?

Referral

Why did you select ROCKETECH over others?

• High ratings
• Pricing first our budget

What was the size of ROCKETECH’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to ROCKETECH after unsuccessful cooperation with a previously hired team of developers. We have struggled with the development of an ML model for our project based on the processing of images with AI. We have a very complex startup and Rocketech started work on Proof of Concept. We are working with BA and DS engineers that together testing different flows and Data that we are providing from different sources.

The initial expectation was to get an accuracy of at least 50% for the first stage of testing, but we got a much higher result. ROCKETECH provided 82% Accuracy. Now are expanding our cooperation with the allocation of extra teams for the mobile app for our future expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• target AI accuracy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They developed our core system. This is the main task and they did it. We have a complex R&D system so it is very changing not only to handle development but also to find and hire a good developer. Rocketech found exclusive developers and build totter with me product team that is delivering iteratively new and new versions of our core.

What was your primary form of communication with ROCKETECH?

Virtual Meeting

What did you find most impressive or unique about this company?

Rocketech performs as your team, there is no border between and everyone is driven by the releases and their success There are standards and a review process, for early stage startup it is very hard to make checks the code and review it with someone more experienced The results are outstanding, and the IP let us fundraise and win the competition with VC that wanted to invest in another team instead

Are there any areas for improvement or something ROCKETECH could have done differently?

Partnership with some data storage provider, we have spend some significant amount at AWS and possible it could be less if there is this kind of cooperation between them Singing act of works happens too many times, it should be more flexible

BACKGROUND

Introduce your business and what you do there.

I’m a former executive of Imbiber, an app and website where people could subscribe to a cocktail club. These subscriptions included getting promotional information about different events from the curated list of providers enlisted in this app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

When we started, our engineering resources were very limited, and our goal was to launch our MVP. Thus, we hired ROCKETECH to help us out.

SOLUTION

What was the scope of their involvement?

Initially, we had a lot of conversations with ROCKETECH to help us understand what an MVP should include. We started this project with the idea of doing everything we had in mind at the same time, but they guided us in understanding what modules would be the most important ones to include.

Throughout this discovery process, ROCKETECH covered different aspects of the app, including its design, the logic behind its code, and our core business functionality. From there, they started working on a prototype using a tool similar to Figma. This prototype included all the different screens and the logic flows that connected everything together.

Once we approved the prototype, we met again with ROCKETECH to discuss the timelines for the development and agree on the process, after which they started with the actual development. As for the technology stack, they used React Native to create an iOS app.

This app allowed affiliate bars to create their profiles and add cocktails information, pictures, descriptions, working hours, and more. Additionally, subscribers could access our partners’ list to find a bar. This app also had a customized map with our brand colors where users can find recommendations for bars to visit in different cities. The partners' list also included the distance the bars are from the user, who could also see small cards for each bar showing their featured cocktails and their bartenders.

In addition to finding bars, users could also create a profile, pay a subscription, and share promotional codes. If a user shared their promotional code and someone else subscribed, that user got a discount for their next subscription. These discounts were cumulative, so users could even get a free subscription by sharing their codes. Additionally, they could personalize their promotional codes, adding their names or other details.

Users with active subscriptions got a free cocktail every day. When they got into a bar from our partners’ list, they could activate their benefit and had five minutes to show the bartender their free-drink promotion. Then, the app locked that feature until the next day, when they could go to a bar and order a free drink once again.

What is the team composition?

We worked with a project lead who acted as our main point of contact, a web developer responsible for the desktop version and the backend development, a frontend developer responsible for the integrations, and an iOS developer responsible for the mobile version. From time to time, an engineering lead joined the project to solve questions about functionality and other technology queries.

How much have you invested with them?

We spent around $11,000–$12,000 for the development project. Initially, we paid around $1,000 separately for the prototype because we were deciding whether to hire internal developers or work with an agency.

What is the status of this engagement?

We started working together around December 2016, and ROCKETECH finished the project in late March 2017. Still, we had some follow-up meetings with them to fix minor things. Currently, I’m working on other projects, and ROCKETECH has reached out to see if they can help me out. After 5–6 years, I still have their support, which is great.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app developed by ROCKETECH successfully worked as intended, which was the key result. Other results depended more on the business side and the way we promoted the app. Still, we had up to 500 active users at one point. However, about a year ago, we left Russia, so we had to stop the project.

How did ROCKETECH perform from a project management standpoint?

Initially, we agreed on the scope of work because we had a limited budget, so we didn’t want ROCKETECH to ask for more money if something took them more time than expected. They followed that scope of work exactly as agreed upon. Although I don’t know if they exceeded their estimations, they never complained about it, so I hope this project was profitable for them.

Throughout the development process, ROCKETECH sent us weekly screens to review the project’s progress. The only bugs we faced were when we were trying to create customizable promotional codes. This feature stopped working, making the codes non-customizable. However, ROCKETECH quickly came in and fixed the issue, bringing the feature back.

As for collaboration tools, we used Jira for project management, as well as Telegram for immediate communication. On Telegram, we had two different chat groups; one for engineering discussions and one for project management. Additionally, we had weekly calls to discuss the project status, share screens, share information, and assess the progress.

What did you find most impressive about them?

ROCKETECH’s understanding of our app and its needs was outstanding. They were accommodating to our requests, which was very important because they had the expertise to do it so. Ultimately, they delivered very good value for the money.

Are there any areas they could improve?

When things weren’t as expected, ROCKETECH told us they needed more time but never clearly explained what was happening. They simply told us that they were looking into the issue. It would have been great if they had provided us with more technical explanations about the issues they found. Still, given the size of our project, I believe that they rather spent more time fixing those issues than giving us technical explanations, which is understandable.

Do you have any advice for potential customers?

Be open and listen to ROCKETECH’s expertise throughout the entire development journey. They can provide you with really good advice, and they’ll be able to help you.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a mobile marketplace for exchanges of services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

We wanted to develop our app but didn’t have in-house developers. Initially, I started developing the app myself, but I had to focus on other aspects of the business, so we decided to hire a partner with a deeper knowledge of iOS development.

SOLUTION

What was the scope of their involvement?

ROCKETECH has been developing our app. After our initial conversation, we had a discovery phase before kicking off the development process. During this phase, I provided them with a rough sketch of the app built on iOS and some design schemes I had created. Their team took my input and started building our mobile app from scratch, and they were also in charge of the graphic design involved.

The app will be available for iOS and Android. It is a mobile marketplace that uses geolocation to provide services and make exchanging services between users easier.

What is the team composition?

We’ve worked with a scrum team of around 10 people from ROCKETECH. This team includes two consultants, a business analyst, 3–4 frontend and backend developers, a graphic designer, some testers, and a compliance officer.

How did you come to work with ROCKETECH?

I read a series of reviews using Clutch and other sites to evaluate different development teams, and I started contacting those teams one by one. I discovered ROCKETECH’s reviews on Clutch. Then, I went to their website and saw great information there, so I decided to approach them.

How much have you invested with them?

We’ve spent around $55,000.

What is the status of this engagement?

We got in touch with ROCKETECH in January 2021, and they started working on the project in February 2021. We have an ongoing relationship with them, but our project is currently on pause.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ROCKETECH has provided us with a very good quality of work. They have a very good team, and they’ve done a great job with the designs. We already have an MVP version of the app finished and with some downloadable content. However, we haven’t finished the app yet due to some overages, so I don’t have my business running.

How did ROCKETECH perform from a project management standpoint?

ROCKETECH is not careful with our budget. Initially, we were budgeted for one amount, but that budget kept increasing, which is why we decided to pause our collaboration. They told me the app would cost a certain amount of money, and although I’ve already paid that amount of money, I don’t have anything yet.

What did you find most impressive about them?

ROCKETECH has a strong and knowledgeable team, and they seem to know what they’re doing.

Are there any areas they could improve?

The only downside of working with ROCKETECH has been the lack of transparency. The initial estimates weren’t accurate, which is why we haven’t been able to finish the project. We expected to have the app finished by February 2022, but we only have some designs and a somewhat usable software piece. I know that software development is an evolving process, but we were promised an app for a certain amount of money, and we don’t have it yet.

Do you have any advice for potential customers?

Be very vigilant about the features and budget list they provide you with, and have them compromise on delivering a finished product for the amount budgeted. Additionally, keep a close eye on additional expenditures they bill you for.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a social media service that connects users by phone and text.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH, and what were your goals?

I had specific ideas for what I wanted, but a lot of details had to be worked through. I'm a one-man show so I needed a team who could interpret my vision, break it down into individual steps and then execute it.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a mix of technical ability and value. I wanted to feel like I was in good hands. After speaking with Alex, I felt like he understood the scope of work and I had confidence that his team could execute the vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the discovery sprint I walked through all of my requirements with the business analyst, Yulia. Each piece of the website was handed over to a designer and we worked through the designs until they were approved. We decided to use Twilio for the calling and texting services. Yulia broke down each item into tasks for the developer. Since then, it has been a process of making decisions regarding specific functionality and reviewing the work of the developers.

How many people from the vendor's team worked with you, and what were their positions?

I primarily worked with the business analyst, Yulia, although I attended sprint reviews with the whole team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Having had no experience with development, the process was longer than I imagined. But, looking back I also don't think it could have been completed any faster. The website is currently in a beta stage while we are addressing CRO issues. But I feel like the process is strong and I know that when they complete the tasks they agree to and I have confidence in the integrity of the product.

Describe their project management style, including communication tools and timeliness.

Rocketech recruits talent and deals with absolutely everything on their end. They set up all the project management software and track everything. I follow along, and use my own tools as well, but I usually communicate verbally. (or Telegram)

What did you find most impressive or unique about this company?

They are very organized even when I am not. They keep the trains running on time and they are able to translate my ideas into reality.

Are there any areas for improvement or something they could have done differently?

I think we were all optimistic when we started the project about the amount of time that it would ultimately take.