ROCKETECH

BACKGROUND

Please describe your company and your position there.

BI Property is one of the leaders in the Kazakhstan commercial real estate market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We needed the support and development of the CRM system of our facilities.

What were your goals for this project?

ROCKETECH previously helped develop Appartex CRM and we chose this product for the introduction and development - this was the goal of the project

SOLUTION

How did you select this vendor?

We chose Rosketech based on their experience, skills and knowledge.

Describe the project in detail.

Rocketech has been developing the CRM system for a long time and we were one of the clients of this platform. We needed some changes and contacted ROCKETECH. The team quickly understood our tasks as a whole. I believe that this is a real team of professionals, quickly understands the essence of the technical task and fulfills its obligations on time and with high quality.

What was the team composition?

It was presented as a technical analyst, tester, project manager and developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are professionally engaged in commercial real estate and the CRM is extremely important to us because it helps to work with all our tenants and all the associated elements and participants in this process. Despite we decided to use another solution for tenants' experience it was a great opportunity to communicate with a team of professionals who know how to analyze, develop, re-engineering projects.

How effective was the workflow between your team and theirs?

We have built effective remote work and communication with all team members. Rocketech quickly connected to the project, listened to our requests and offered different solutions.

What did you find most impressive about this company?

High level of technical skills and knowledge, also perfect communication skills.

Are there any areas for improvement?

e-docflow with Kazakhstan :)

BACKGROUND

Please describe your company and your position there.

Aviva is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers[3] across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. I was a project manager in the Business Application department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We are a private pension fund. We were looking for developers to extend our team. ROCKETECH helped us to improve with strong engineers and QA testers.

What were your goals for this project?

Long term relations in terms of developers and development partners. Our aim is skilled engineers that helped us with the realisation of new features in our platform.

SOLUTION

How did you select this vendor?

We were choosing them with tender.

Describe the project and the services they provided in detail.

We searched for several developers with specific requirements. Our system was developed long ago and a very old technology stack was selected. We had and remain the current team, but it was necessary to strengthen with new forces. ROCKETECH has provided us with specialists of several qualifications who continue our long productive work with us.

What was the team composition?

1. A manual software tester with sql knowledge at the query compilation level.
2. Delphi programmer (RAD Studio) with knowledge of Oracle (sql, trigger, procedures, functions). Work with a client-server application.
3. Web programmer (.NET, ADO.NET, BLToolkit, C #, Entity Framework). I had knowledge of SQL, working with an Oracle database.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our business is associated with money management and disposal, the platform is the main asset management tool.

How was project management arranged and how effective was it?

There was direct effective communication with each member of the team and despite the remote work, the guys became a single link in our IT department. The team is responsive and flexible towards teamwork aimed at the result.

What did you find most impressive about this company?

Ability to offer different engineers very fast and change them. ROCKETECH taking the responsibility and present quality developers. We liked it’s SLA because we are focusing on new features, product business logic, but a people just coming from ROCKETECH.

Are there any areas for improvement?

Many thanks! Continue to maintain the same quality of service.

BACKGROUND

Introduce your business and what you do there.

I am the head of mobile app development at Rich Peach Media. Our team specializes in developing and advertising our own mobile products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Our company was interested in developing our own password manager application. The main goal was to develop a high-quality mobile application that could be useful for our potential users. 

SOLUTION

What was the scope of their involvement?

The team faced the following tasks: developing the concept of a mobile application, creating a unique design, writing the application code (front and back), integrating the application with the mail service, testing the finished product, and then transferring the finished application to our team.

What is the team composition?

The team included a business analyst, back-end developer, front-end developer, tester, and designer. For our part, the project manager and developer worked, who was responsible for setting up analytics and publishing the application in Store.

How did you come to work with them?

Our colleagues advised us to contact Rocket for our purpose. After several joint meetings at which we discussed our goals for this project, comparing similar offers from competing companies, we decided to develop the application specifically from to Rocketech.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At this moment, there is no such data, we are only preparing to launch an advertising campaign.

How did the team perform from a project management standpoint?

We are absolutely pleased with how the interaction between our teams took place. All tasks were completed, all problems were quickly resolved in work chats.

What did you find most impressive about them?

Most of all I liked the fact that the team quickly solved all difficulties, offered us many solutions in various situations, shared expertise. And of course the quality of the code!

Are there any areas they could improve?

Basically, we were satisfied with everything, I think that changes are not needed.

Any advice for potential customers?

No :)

BACKGROUND

Introduce your business and what you do there.

MultiCold is a project of the Russian developer RAM Group, which has been operating in the field of construction and subsequent rental of the warehouse since 2011. This is a network of large-scale food multi-temperature distribution centers that provide refrigeration and freezing storage areas for storing goods of various low-temperature regimes.

Since 2014, the company has embodied the reality of most of its plans and has come to a result that can be proud of. We have become one of the largest Moscow networks specializing in the construction and management of industrial real estate, improving the turnover among manufacturers, wholesale companies and the end consumer. I am a Commercial Director and Chief project curator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We rebranded and needed a quality contractor with whom we could precisely complete the project in a short time. ROCKETECH quickly and actively engaged in this work.

SOLUTION

What was the scope of their involvement?

Have a beautiful corporate website and partner with whom we can work on our other projects.

What is the team composition?

There were about 8 people in total. Including Business analyst, Designer, Developers, QA testers, and Marketing team division.

How did you come to work with them?

We chose by portfolio selection, ability, and flexibility, qualifications of people working in the company, reviews, and similar implemented projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has helped our sales and, as a whole, has become a reliable brand tool for our group of companies, which shows the seriousness of the company to our employees, partners, and customers.

How did the team perform from a project management standpoint?

It was well organized and led by an experienced business analyst. I especially appreciated their team's understanding and flexibility with the internal financial processes of our company. In other words, the work in the process was provided before the amount paid.

There were a lot of conversations, documents, and calls, and all of them led to our results. We are grateful to this company for its productive work and the flexibility shown, which absolutely gives the result!

What did you find most impressive about them?

Direct communication with all team members, I liked openness and competence. It is very difficult at times to speak, only with the manager, the whole team is needed in order for ideas to be conveyed better and embodied faster.

Are there any areas they could improve?

I would like to advise the ROCKETECH team as one of their products to make the development of many different design variations and quickly conduct A / B testing on a real audience.  In my opinion, if the guys can implement my recommendations, it will be valuable to customers and will distinguish them from other competing companies by their personalized approach and quality of execution.

Do you have any advice for potential customers?

Work with them!

BACKGROUND

Please describe your company and your position there.

Investing platform Co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We are at investing filed and we was looking for team who can implement our web platform.

What were your goals for this project?

Attracting investors to capitalize investments in stock markets. The main tool to work with them is the platform.

SOLUTION

How did you select this vendor?

In general, we were satisfied with the speed and cost of the project. ROCKETECH have been selected from five companies for the implementation of our project.

Describe the project and the services they provided in detail.

This is a platform for individual and joint investments, most of the functions under a non-disclosure agreement Some of them: - Authorization and registration - Asset allocation - Security module - BI module - Integration with the exchange - Cryptocurrency Integration Module ... A team with a flexible work model implementing block by block. We were convinced by the speed of relocation and the price of each function.

What was the team composition?

Very experienced Business analyst, 2 Backend and Frontend developers, tester, DevOps, SCRUM master, Designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform for us is the main system of the company. Without it, the meaning of the project is lost.

How was project management arranged and how effective was it?

We met with Rocketech in 2018. At that time we have started our project and was thinking how it will be released. Rocketech very quickly conducted a discovery sprint of our financial platform that they were to implement. Other companies began to offer to write technical documentation, while Rocketech proposed to start and move on the project in short sprints with the implementation of functionality for each sprint.

The development team acted in a very coherent manner, always meeting the deadlines and budget in accordance with the established budget; they resolved all unforeseen issues related to this project very quickly by contacting and coordinating them with us.

What did you find most impressive about this company?

Despite the pause in the project, the team quickly returned to work and this did not affect the quality. it is very difficult to find a competent team of professionals with whom I would like to continue working for many years to come, Rocketech deserves the title of such a company.

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

Platform for automated selection and distribution of B2B customer applications for credit products. I`m Operational coordinator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

Banks miss out on approximately 70% of profit, being compelled to to process loan applications which do not meet their requirements. 65% of companies are denied access to bank products on circumstantial grounds. So we found the way to solve that issue due to special platform service.

What were your goals for this project?

The project is aimed to provide automated selection and distribution of credit applications for b2b customers making allowance for the requirements of banks with a tool for inter-bank purchase and sale of rejected applications.

SOLUTION

How did you select this vendor?

Rocketech was chosen because the task was understood quickly and competently, acceptable price and timing of the task was offered. The specialists have relevant experience in performing such tasks.

Describe the project and the services they provided in detail.

The development team took a flexible and competent approach to tasks, choosing advanced technologies. The team developed the service topology, created a microservice architecture for processing credit applications from different banks, and made the back end part of the service.

What was the team composition?

The team consisted of 6 people. All members were highly qualified and had relevant experience. They applied sprint approach to work and used Slak for effective communication. The result was recorded in Hubstuff

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well-coordinated and effective work of the team allowed us quickly implement our product to the customer. Expectations fully met all the requirements.

How was project management arranged and how effective was it?

The collaboration was very efficient, all deadlines were met. The team was easily adjusted. The team was using such tools as Slack for communication and fixing results in Hubstuff

What did you find most impressive about this company?

Competence, flexibility, effective communications and strong sales skills

Are there any areas for improvement?

There is a little improvements could be made, is to improve hr in product area

BACKGROUND

Please describe your company and your position there.

HAYS company, Operation Support Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

Every day our consultants format hundreds CV to our form for sending to our clients every day , We spent for it a lot of time and started find IT solution for it.

What were your goals for this project?

Create the tool for automatically formatting CV

SOLUTION

How did you select this vendor?

We used comparative selection, 7 companies participated. Influencing factors: 1/ Costs 2/Consulting from vendor side 3/ Experiences 4/Flexibility 5/International company IT, Operations, legal departments was involved to selection process.

Describe the project and the services they provided in detail.

HAYS company is the world's leading recruitment experts. We thought about optimising process of work with CVs. We have hundreds recruiters that are working in our company. Many of them according to our statistics spent time for converting resumes into our format. We was looking for development team that can handle our particular project and complex task. We come to ROCKETECH with idea of development a tool that could optimise time of work with resume and give us more and clear statistics about spent time and numbers of CVs. We have started with technical documentation about the project. After agreeing the scope of work we start work with Fix price model. Many of the features under NDA, but some of them: -Login -Admin panel -API converting module -BI statistics -Export of files And many more. First step was MVP and launch of the project. We had many bugs and changing in that system. Because of Fix price model we were not able to make it flexible and fast. After some retrospectives together we believed ROCKETECH and changed conditions to dedicated team model. Result was completely redesigned system that so far working perfectly. ROCKETECH showed themes selves like very officiant and professional team. That was the reason why we still working together and looking forward to maintenance this tool for our global market.

What was the team composition?

Middle full stack developer Project Manager Middle designer DevOps QA tester

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed and launch in time, now ROCKETECH continue support us and make additional fiches for us. Some times we was difficult client, however the vendor team was flexible each times and found effective solutions. I absolutely recommend ROCKETECH as really professional team, who find the win-win decision.

How was project management arranged and how effective was it?

ROCKETECH arrange good communication, we used different tools and it was really comfortable, because we had big team from our side. Every time we clearly understand what part of stack in process. Each deadlines of work from ROCKETECH was in time.

What did you find most impressive about this company?

Absolutely client oriented and flexible approach and professional team are key point for choosing vendors. And each of them we found in ROCKETECH. Thank you guys

Are there any areas for improvement?

I can note only one point for improvement is more attention from your admin and legal departments. Also I know that ROCKETECH already reacted on this issue and I am sure that everething will be fixed.

BACKGROUND

Introduce your business and what you do there.

I’m the head of BookWA, a mobile social network for people who like to read books. Users can talk about books, give feedback about ones they’ve already read, and receive information about books they’d like to read. The company is based in Moscow.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

I’d developed my business offline, but decided to go online by building an app. I connected with ROCKETECH and worked with them to build the app.

SOLUTION

What was the scope of their involvement?

I developed a business model for the app together with ROCKETECH. I designed the structure and they worked with me to modify and expand it. We added more logic to make it a bit simpler and friendlier for the users. We only developed an iOS version.

In regard to features I wanted to add, ROCKETECH gave me advice and corrected some of my decisions. We worked to build the features in a correct and simple way for potential users.

They helped me gather users for testing features and gathering feedback. We used that feedback to implement new features and modify the ones we’d already developed. After the first step, I didn’t have a clear direction, and ROCKETECH again went over the app with me. They helped me correctly implement new features, helping define and prioritize the aspects of the project.  Their team advised me to move the subsidiary features to the next stages of development rather than spending money at that moment. This helped me manage the financing of the whole development process.

The app is currently deployed to TestFlight, and we plan to finish development and deploy it to the App Store in a couple of months.

What is the team composition?

In the beginning, I had a six-person team, including Alexander, who was the team lead. The team was rather expensive at that stage. Currently, we have just a couple of guys in this team—one member is responsible for the frontend, and the other is responsible for the backend.

How did you come to work with ROCKETECH?

I’d worked with another team before ROCKETECH, and the collaboration went poorly. I found out that they were using ROCKETECH to develop my app, so I contacted them directly.

How much have you invested with them?

We’ve invested $10,000–$20,000 thus far.

What is the status of this engagement?

I started working with ROCKETECH around July 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, I’d say that the app is 75–80% developed and available in TestFlight. They also recommended me a book about lean startups, which stated I didn’t need to develop everything in production. That means I can test features with users and get their feedback. If that process works, I can implement features in the final version.

At the beginning of the contract, I developed it to be ready for the App Store. Of course, that was my mistake, and ROCKETECH just did what I told them. We developed a testing model for the App Store, and I received a lot of feedback from the users that tested it. Afterward, I understood that it should be redeveloped and redesigned. 

At this moment, we’re developing features for the testing project. We didn’t invest too much in the backend and focused on the frontend so that users could test features. When users told me that a feature was good, I understood that I could invest more money to develop it for the production model. We were usually on time and on budget. If we had to negotiate terms, we did so.

At this stage, I’d say that 80% of the features are in production and 20% are in testing.

How did ROCKETECH perform from a project management standpoint?

They did well with project management. Before we started developing features, we agreed on a time and budget. We use WhatsApp, Telegram, and Skype for communication.

Alexander (Project Manager, ROCKETECH) is my project manager now. I had a different one for the first six months of the project, but after that Alexander took control over my app. I’m satisfied with Alexander’s work. He controls how all the features are developed. If I need to make a call with the team, he organizes it. The management is professional.

What did you find most impressive about them?

They’re clever and the effectiveness is high. They try to do the work as we agreed.

Are there any areas they could improve?

The user testing process they’ve implemented could be useful for them as well. I think that by working with current and potential customers, they could improve.

I also haven’t started the production process with them, and I would like to see how they handle that side of the business. I’ve started negotiations with the marketing team and heard their proposals.

Do you have any advice for future clients of theirs?

Clients should understand what they want the final product to look like. Otherwise, it will be difficult for ROCKETECH to work. I’d advise spending more time drawing out the structure and the model so that everyone understands the final goal quite clearly. After that, you can start investing in development. It’s important to not invest too much money into production at the beginning, but rather use a user testing model.

BACKGROUND

Please describe your company and your position there.

I was Project manager at Hyperboloid - web and mobile application development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We were looking for React Native development team to build cross-platform apps for our customer (mobile access to crowdsourcing system).

What were your goals for this project?

We had strong time limits to develop apps, which get data from our customer's API and provide user main functionality to use the system.

SOLUTION

How did you select this vendor?

It was chosen by the tender - the proposal of rocketech was better than the others (time & cost)

Describe the project in detail.

Inspite of having some communications problem with distribute development team (before we use just in-house development), we were able to create effective environment and project communications, so the result was quite similar to in-house development. But the costs were strongly less, cause of location of outsourcing team.

What was the team composition?

In-house application's architect, PM and designers, remote team of developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

it's an internal project, main goal was providing service to corporate users, so no one public outcome from the project could be demonstrate.

How effective was the workflow between your team and theirs?

Communications has been in Trello, they were quite effective

What did you find most impressive about this company?

The most impressive part was the low cost while the quality and speed did not suffer.

Are there any areas for improvement?

The main stream for improving is sticking to the plans and pointing out the problems in advance.

BACKGROUND

Please describe your company and your position there.

I’m the CIO of Sport Management Ltd., a non-profit martial arts association.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocketech?

We engaged Rocketech to create an internal management system for our association.

What were your goals for this project?

We wanted a complete solution for organizing and managing events. It should allow users to easily navigate and find information about our association, competitions, athletes, products, and more as needed. 

SOLUTION

How did you select this vendor?

We found it difficult to find a team of specialists on our own that would deliver on a complex project against tight deadlines without sacrificing quality. One of our partners recommended Rocketech to us. 

Describe the project and the services they provided in detail.

After listening to our ideas, Rocketech worked with us to sketch how the solution would look and function. The team then designed the UI/UX before building the front- and backend of the web solution. They included a theme feature that can adapt to our needs in real time.

What was the team composition?

We worked with a team architect, a project manager, an art director, a middle designer, a frontend middle designer, a backend middle designer, a team lead, and a few QA testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The software has launched and changed the way we organize events. We’ve moved from paper documents and Excel tables to a digital solution to better oversee more than 400,000 people involved in our competitions. 

How was project management arranged and how effective was it?

Rocketech used to use Trello, Hubstaff, and Google Docs to manage our project. Now we use Jira to organize tasks, and we also have daily calls. The team is highly responsive and attentive to our project. They adapt quickly to changes in our needs and requests as required.

What did you find most impressive about this company?

The team is always eager to learn more and adapt to shifting challenges as they arise. 

Are there any areas for improvement?

Rocketech offers an impressive and clear work model, but they have room to improve how they manage small details in tasks and deadlines. I’m sure they will fix them down the road.