Nitrosoft Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the director at Golden Alliance International Trade Co Ltd., a furniture company. We buy furniture from China and sell it around the world. We have furniture for hotels, homes, schools and colleges, and hospitals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nitrosoft Technologies?

We were trying to make a website and the impact wasn’t very good because we touch different industries. We needed someone to develop our website to where there’s a concentrated product for each people group.

SOLUTION

What was the scope of their involvement?

Nitrosoft Technologies came up with a subdomain idea. They made a website where different projects will be listed on different subdomains. We have hospital.furniture-comforts.com. We have home.office.furniture-comforts.com(link is external). In the website, it displays products related to office, hospital, home, school, etc. It’s easy for the customer to not get distracted.

They gave us the idea for a centralized site instead of making and managing 10 different websites. They created a Magento single website and inside Magento, there’s an option to subdivide the products into different domains. The project was finished in six months’ time.

We’re now in discussions with them about a logistics website.

What is the team composition?

We work with four people including a project manager, site engineer, and designer.

How did you come to work with Nitrosoft Technologies?

We chose Nitrosoft Technologies because they wanted to solve the problem I was facing and they understood what the customers would like. They didn’t look at it from the perspective of building a website, but rather how they can get customers. They wanted to make a solution that was easy for the customer.

How much have you invested with them?

We have invested $10,000.

What is the status of this engagement?

We started working together in 2016 and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is perfect, there’s nothing to complain about. From the Magento side, we’re starting to have issues because we probably need to redo the website in the latest Magento once COVID-19 is done.

How did Nitrosoft Technologies perform from a project management standpoint?

Nitrosoft Technologies had a tool where we log in and put in a work order or request for details. They have a bug management system as well.

What did you find most impressive about them?

They tried to understand what we were trying to achieve. Based on that, they come up with whatever we need to do on the website. Sometimes they told us we had to buy some plugins and how it will solve a particular issue we’re facing.

Initially, we thought the estimate was very high but at the end of the day, they didn’t come up with any extra charges. Their personalized solution made our website stand out.

Are there any areas they could improve?

They could have scheduled video calls but I don’t know if it was available in 2016. Today, they’re using it.

Do you have any advice for potential customers?

Don’t just request them to make something. Go to them with the problems you’re facing and let them find the solution for you. We saved a lot of money by not going with multiple websites like I thought we needed.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a clothing website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nitrosoft Technologies?

I needed a website that I could use to share clothing with potential customers in the Middle East.

SOLUTION

What was the scope of their involvement?

They designed and developed our website from scratch. I gave them the idea and they did all the work. They gave me several designs to choose from and then implemented them according to my specifications.

What is the team composition?

We had 2-3 people from their team helping us.

How did you come to work with Nitrosoft Technologies?

I met with several companies, talking with them 2 or 3 times before I made a decision. Nitrosoft Technologies made me feel they were really close to what I had in mind.

How much have you invested with them?

We spent $30,000.

What is the status of this engagement?

We worked together from December 2013–May 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very good at what they do. Even though the project took longer than expected, the engagement was quite okay overall.

How did Nitrosoft Technologies perform from a project management standpoint?

In the beginning, project management was very poor because I was away. The website had to be translated, so there was a strict timetable for the delivery of the work. When I came back, we had to have several meetings to straighten things out.

There were some timeline issues that stemmed from us not getting them all the information they needed to complete the work. To solve these problems, I made sure I had a member of my staff always ready to reply to their questions. We used WeChat to communicate.

What did you find most impressive about them?

They did a good job and delivered what I wanted. They tried to make the site the best it could be.

Are there any areas they could improve?

The project took longer than expected, but some of the delays stemmed from me not giving them all the information that they needed.

Do you have any advice for potential customers?

Give them all the information that they need. The project has to be divided into phases, so make sure you provide all the information needed for each phase. Answer all their questions before they start the job so they can be clear on what you want. Make a contract that shows everything that they need to provide.  

BACKGROUND

Please describe your company and position.

I am the CEO of an agriculture company

Describe what your company does in a single sentence.

Worst software development company where cx's time and wealth will waste.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nitrosoft Technologies to accomplish?

• Software design

SOLUTION

How did you find Nitrosoft Technologies?

Online Search

Why did you select Nitrosoft Technologies over others?

Worst customer service

Describe the scope of work in detail. Please include a summary of key deliverables.

I was extremely disappointed with Nitrosoft Technologies' software development services. The team was unresponsive and unprofessional, often missing deadlines and failing to deliver on promised features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The final product was riddled with bugs and errors, making it virtually unusable. Communication was poor and it felt like they were not invested in the success of the project. I would not recommend Nitrosoft Technologies to anyone looking for reliable and high-quality software development services.

What was your primary form of communication with Nitrosoft Technologies?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had a terrible experience working with Nitso Technologies. Their software development team was unresponsive and unprofessional. The project was delayed multiple times and the final product was full of bugs and errors. 

The team did not communicate effectively and did not provide regular updates on the progress of the project. When I raised my concerns, they were dismissive and unhelpful. I would not recommend Nitso Technologies to anyone looking for reliable and high-quality software development services. Save yourself the headache and look elsewhere for a more competent and trustworthy company.

What did you find most impressive or unique about this company?

I had a terrible experience working with Nitso Technologies. The software development company promised to deliver a high-quality product within a specific timeframe, but they failed to meet their commitments. The project was delayed by several weeks, causing significant inconvenience and financial losses for my business. The communication with Nitso Technologies was also very poor. 

They were unresponsive to my emails and phone calls, and I had to constantly follow up with them to get updates on the project. When I did manage to get in touch with them, they were often dismissive and unhelpful. Furthermore, the quality of the software they delivered was subpar. There were numerous bugs and glitches that needed to be fixed, and even after multiple rounds of revisions, the final product was still not up to par.

 It was clear that Nitso Technologies did not have the necessary expertise or experience to handle the project. Overall, I would not recommend Nitso Technologies to anyone looking for a reliable and competent software development company. Their lack of professionalism, poor communication, and subpar quality of work make them a liability rather than an asset. Save yourself the trouble and look elsewhere for your software development needs.

Are there any areas for improvement or something Nitrosoft Technologies could have done differently?

I was extremely disappointed with Nitrosoft Technologies' software development services. The team was unresponsive and unprofessional, often missing deadlines and failing to deliver on promised features. 

The final product was riddled with bugs and errors, making it virtually unusable. Communication was poor and it felt like they were not invested in the success of the project. I would not recommend Nitrosoft Technologies to anyone looking for reliable and high-quality software development services.

BACKGROUND

Please describe your company and your position there.

CEO of Sirros lighting ... company selling luxury decorative lights offline and online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nitrosoft Technologies?

For making an appealing website which can attract the potential customers to spend more time on our portal

What were your goals for this project?

To get inquiries for decorative lighting from hotel and apartment projects and high-end hone projects

SOLUTION

How did you select Nitrosoft Technologies?

Meeting them and their slick ideas as to how the portal look convinced us to select them.

Describe the project in detail.

We Hs the first meeting to take forward the discussion which decided to give them the job ... once the theme was finalized work began and in two days time the first view was shared ... with minor tweaks work commenced and 15 days showed a lot of progress. Not many changes we needed then helped to maintain the pace of the work and before we realized the portal was ready

What was the team composition?

I only coordinated with the projected manager knowing well that they had a back ens team of 7 to 8 people then

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We did see considerable interest in whoever visited the portal and we had good level of enquiries naturally more than when we did not have a portal.

How effective was the workflow between your team and theirs?

We were update frequently and the work pace was always maintained

What did you find most impressive about this company?

There were no hassles in the coordination.

Are there any areas for improvement?

We could not find any issues that needs a highlight

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a furniture company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nitrosoft Technologies?

Nitrosoft Technologies developed our website.

SOLUTION

What was the scope of their involvement?

Their team built a website that displays our products and allows our clients to make purchases.

What is the team composition?

We only communicated with the project manager. I’m not sure how many people were involved.

How did you come to work with Nitrosoft Technologies?

I personally know one of their shareholders, so when this project came up, I contacted them. They came to my office, and we provided them with the general idea and concept. They started working on the website right away.

How much have you invested with them?

We’ve invested about $2,000.

What is the status of this engagement?

We started the project in April 2019. It took them two months to finish the site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work was good for me. The cost was pretty low, and the site meets our expectations of what we were looking for. We wanted to show our clients our products and portfolio.

Since then, we’ve grown our collaboration with more projects. We’re satisfied with their work.

How did Nitrosoft Technologies perform from a project management standpoint?

It was all okay for us. We communicated in person mostly. They have offices in China, so we were able to talk face to face. We also used Zoom every once in a while, to talk through the project’s progress.

What did you find most impressive about them?

Nitrosoft Technologies is quite efficient. They were able to finish the project very quickly.

Are there any areas they could improve?

I wouldn’t know what to say. They could grow their SEO, SEM, and Shopify services.

Do you have any advice for potential customers?

I would recommend them for web development services.

BACKGROUND

Please describe your company and your position there.

I am the sole owner/ Chairman of two incorporated companies, one registered in Hong Kong and another in Mainland China. We source, provide logistics support and facilitate export of various products from Mainland China.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nitrosoft Technologies, and what were your goals?

We wanted to have a web presence for showcasing our products and services.

SOLUTION

How did you select Nitrosoft Technologies and what were the deciding factors?

The owner of the company Nitrosoft is personally known to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a rough idea of having a one page website, with the goal of having a web presence. In case our potential clients wanted to search for us, this website would serve as a visiting card.

How many people from the vendor's team worked with you, and what were their positions?

The owner, Mr Srinivasan was my sole contact point, and the skeleton was clearly laid out.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The purpose of putting up our "visiting card" online was served.

Describe their project management style, including communication tools and timelines.

I was not privy to any development processes, as my one point contact was the owner of the tech company.

What did you find most impressive or unique about this company?

The "skeleton" employed is flexible.

Are there any areas for improvement or something they could have done differently?

None