Narola Infotech is a global software engineering company with 20+ years of experience delivering custom software, enterprise applications, and AI-powered solutions across core industries like Fintech, Healthcare, E-commerce, Real Estate, Logistics, and SaaS.
Trusted by 1,500+ businesses across 50+ countries, including Fortune-tier companies such as CGI, L&T, Infosys, and TVSNext, we bring the delivery capability of a large enterprise with the agility of a dedicated product team.
What We Build We design, develop, and scale digital products across web, mobile, and enterprise platforms, and increasingly, we integrate and build AI-powered capabilities directly into those products. From deploying LLM-based features and intelligent automation to building custom ML pipelines, our 350+ engineers bring both domain knowledge and modern AI expertise to every engagement.
Our Core Services
Custom Web & Mobile App Development
Enterprise Software & API Development
AI Integration & Custom AI/ML Solutions
UI/UX Design & Prototyping
Staff Augmentation & Dedicated Teams
DevOps, Cloud & QA Services
We believe great software is built through strong engineering, thoughtful architecture, and long-term partnerships, not just by writing code. Every solution we deliver is designed to improve operational efficiency, accelerate innovation, and create measurable business value.
Technology Expertise:
Front End: React, Angular, Vue, Next.js, Nuxt.js
Back End: Node.js, Java, .NET, PHP, Laravel, NestJS
Whether you need a strategic technology partner, a dedicated engineering team, or AI-powered solutions that drive business growth, Narola Infotech is committed to helping you build what's next.
Narola Infotech Solutions LLP offers competitive pricing, with project costs ranging from $1,000 to over $350,000, depending on scope. Clients appreciate their value for cost and responsiveness, highlighting successful project management and timely delivery, especially for complex software development.
Some clients noted that documentation and contractual follow-through could be improved. There were instances where formalizing delivery terms and other details required additional follow-up.
Impressive Customer Service
The team at Narola Infotech Solutions LLP is praised for their customer-centric approach, providing attentive service and maintaining open lines of communication. Clients feel valued and supported throughout their projects.
Strong Technical Capabilities
Narola Infotech Solutions LLP is highly regarded for their technical skills, particularly in using modern technologies like React, Angular, and Node.js. They have successfully developed complex applications and integrated various APIs to enhance functionality.
Effective Problem Solving and Initiative
Narola Infotech Solutions LLP is recognized for their proactive problem-solving skills and initiative in suggesting improvements to client projects. Their ability to foresee potential issues and address them promptly is highly valued.
Reliable Project Management and Communication
Multiple reviews commend Narola Infotech Solutions LLP for their responsive and organized project management. They effectively communicate progress and updates, often using platforms like Skype, Slack, and Trello, ensuring transparent and efficient workflow.
Timely Delivery and Budget Adherence
Clients frequently highlight Narola Infotech Solutions LLP's ability to deliver projects on time and within budget. Their commitment to meeting deadlines and managing costs effectively is a significant strength.
Various Websites & Online Projects for Advertising Agency
Web Development
Less than $10,000
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're my programming team for years and will continue to be."
Oct 13, 2021
President, Tremendous Ventures
Rob Hannley
Verified
Advertising & marketing
Seattle, Washington
1-10 Employees
Online Review
Verified
An advertising, marketing, and consulting agency has been working with Narola Infotech Solutions for a number of years on various projects including custom programming services and overhauling websites.
While the company did not provide specific metrics regarding their projects with the Narola Infotech Solutions team, they can share that their work managed to impress their clients. The team has been the company's de facto programming team and will continue to be so for the foreseeable future.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We're a US based advertising, marketing and consulting agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?
Its difficult to answer, "What project" because I use Narola for almost all of them now for 5-6 years to overhail websites, provide custom programming and take what I envision and turn it into a reality.
SOLUTION
How did you select this vendor and what were the deciding factors?
I selected them and then reselected them over and over and over again for many reasons. First, their work is EXCELLENT and I've used a LOT of different developers over the years.
Secondly, I think of them like my own personal IT staff because they always available.
Thirdly, they're very easy to communicate with, they're responsive and their work is...fast. They meet deadlines. I'm constantly impressed as well at the breadth of their services,..everything from design to custom programming.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I don't really want to describe in too much detail because Narola is one of my secret weapons. The work has included consulting me on best website themes, appearance, functionality, developement and custom php programming on multiple projects.
How many people from the vendor's team worked with you, and what were their positions?
Perhaps 5 of them over the years including the project manager, lead programmer, software developer and designer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Often times I am combining their design w my company's ability to reimagine a website, re-write the marketing copy and maybe integrate the best parts of several competitors. I can not give measurable feedback, but the work which is delivered blows the customer away v
Describe their project management style, including communication tools and timeliness.
They adopt my style. We simple chat on Google Hangouts. I ask, they respond, they do they work and the next day send a list of what was done, asking me to look.
What did you find most impressive or unique about this company?
Competence, communication, speed, ease to work with.
Are there any areas for improvement or something they could have done differently?
Nothing. Im hesitant to give a review in fact as I want then always availble to me. They are my IT staff or at least this is how I think of them. They're my programming team for years and will continue to be.
RATINGS
5.0
"5 stars. Thats the rating... 5 stars."
Quality
5.0
Service & Deliverables
"The work is always excellent. Done to satisfaction."
Schedule
5.0
On time / deadlines
"They're fast. They start work quickly and deliver quickly."
Cost
5.0
Value / within estimates
"I never shop. They get all my work because I think it's the best value available."
Willing to Refer
5.0
NPS
"I'd like to keep them all to myself but I'd refer anyone other than my competitors.
Custom Software Development for Software Consulting Company
Custom Software Development
$10,000 to $49,999
Nov. 2019 - Aug. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Narola Infotech Solutions LLP was exceptional."
Oct 13, 2021
President, Academy of Culture Ambassadors
Gerald Wagner
Verified
Other industries
Woodward, Oklahoma
1-10 Employees
Online Review
Verified
In need of a marketable software product, a software consulting company engaged with Narola Infotech Solutions LLP. The team was responsible for building the platform within the provided specifications.
Narola Infotech Solutions LLP delivered exceptional software, which surpassed the client's expectations. They communicated honestly, which set them apart from other companies. Most of all, the team's competency, fairness, and ideas played a significant role in achieving client satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
The company has consulting and software for Decision Support. I am the Founder and President. I have started businesses in this area for 40 years.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?
We had specs for a product and needed to have software developers implement them. The goal was to have a marketable software product.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found on searching on the internet. Then contacted several people they had worked with to get their thoughts about Narola. The primary deciding factors were competency and ethics.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
It started with screen layouts with notes. They chose the tools for implementation. They gave us daily work progress reports which are exceptionally helpful.
How many people from the vendor's team worked with you, and what were their positions?
There were 6 people in the daily email exchanges. That included the lead programmer, the business manager, and the project manager.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Exceptional satisfaction. The software is what was expected and more.
Describe their project management style, including communication tools and timeliness.
Exceptional is the best word here. I have worked with many software developers over the past 40 years and that included only a few that were exceptional in communicating and being honest. Narola Infotech Solutions LLP was exceptional.
What did you find most impressive or unique about this company?
Are there any areas for improvement or something they could have done differently?
I honestly have no suggestions for improvement. I continue to work with Narola and intend to continue doing that after 2 years of great experience with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Oilfield Services Company
Mobile App Development
Less than $10,000
June 2020 - June 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We appreciated Narola's help in creating our first company app!"
Oct 11, 2021
CFO, Magnus Services LLC
J Todd Ogden
Verified
Energy & natural resources
Watford City, North Dakota
11-50 Employees
Online Review
Verified
Narola Infotech Solutions LLP was hired by an oilfield services company to develop an app for iOS and Android. The app allowed the client's employees to log and compile photos and details of their projects.
Narola Infotech Solutions LLP successfully delivered a simple, user-friendly app that allowed the client to efficiently generate reports directly and immediately from the field, saving valuable resources in the process. The team remained communicative and receptive to feedback throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CFO for an oilfield services company. One of our lines of business is to remove water or spilled fluids from drilling sites to keep the environment healthy.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?
We needed an efficient way for our operators to log photos and details of our projects, resulting in a PDF report with a specific format, to send to customers and govt agencies to show what work has been completed.
SOLUTION
How did you select this vendor and what were the deciding factors?
I found them on Freelancer as I was looking for bids. Their bid was competitive and I read and watched several reviews. They sounded like a quality company, so we hired them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We needed an app for both iPhone and Androids. To be deployed internally, to our employees. Which would lead them through important data to log. At the completion of the project, the data would be assembled by the app into a PDF report for management, customers and govt agencies.
How many people from the vendor's team worked with you, and what were their positions?
I remember working directly with 2 developers/project managers. Possibly others covering, when my main contacts were unavailable.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The deliverable... phone app... has been greatly praised within our company. It saves us hours of office work. And allows us to generate the needed reports directly and immediately from the field. All of our employees and the owner of the company love it. It works great and is exactly what we had hoped for. Simple efficient, user friendly, time saving.
Describe their project management style, including communication tools and timeliness.
We communicated through the Freelancer chat feature. Communication was always very quick and detailed. We would share screenshots during the debugging process. As well as graphics showing what output was required. The developer also assisted us in deploying the app, since we are very new to this and inexperienced.
What did you find most impressive or unique about this company?
I was impressed with all aspects of this company. Communication was SO fast and efficient. Corrections or additions to the app were much faster than I would have expected. All done at predetermined and transparent pricing.
Are there any areas for improvement or something they could have done differently?
I wouldn't change anything. Great company. we will use them in the future as we continue to add modules and features to the app.
RATINGS
5.0
"We appreciated Narola's help in creating our first company app!"
Quality
5.0
Service & Deliverables
"We got exactly the app we hoped for"
Schedule
5.0
On time / deadlines
"Always immediate"
Cost
5.0
Value / within estimates
"Very competitive - we put the project out for bid and they were on the low side, especially for an experience company."
Willing to Refer
5.0
NPS
"If anyone needs an app developed, I will send them directly to Narola.
Web Dev & Design for Calling Solutions Firm
Web DesignWeb Development
Drupal CMS
+2
$10,000 to $49,999
Mar. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re on their game, on top of things, always prompt, and they don’t leave you in the dark."
Apr 1, 2021
Owner, Lower Cost Calls
Kevin Pack
Verified
Other industries
Sioux Falls, South Dakota
1-10 Employees
Phone Interview
Verified
A calling solutions firm engaged with Narola Infotech Solutions LLP for the design and development of their website. The team uses WordPress, Drupal, and Ruby on Rails as their main tools for development.
While there are no metrics to be measured, the site continues to have a positive trajectory in terms of traffic, and their customer base is steadily growing. The internal stakeholders are impressed with the team's professionalism and communicative approach to project management.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Lower Cost Calls, and we make it possible for inmates to call home cheaply through VoIP technology.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Narola Infotech Solutions LLP?
First off, I had a really nice website and building platform, but I needed to connect my order forms. I then hired this company here in the US to connect my order forms to the building platform. They charged me $400–$500 for the task and it took them forever to do so. I got unbelievably slow-walked and I can’t even remember how long it dragged out.
All that company did was connect the order forms to the website building platform and nothing else. I needed someone to fix and automate what the previous company had left behind.
SOLUTION
What was the scope of their involvement?
Narola automated every aspect of my website. From changing phone numbers, calling destinations, and calling plans amongst everything — including the backend to make everything work. The technologies used in the development of this website are WordPress and Drupal.
Narola is also responsible for scraping data and information from jail websites. Using Ruby on Rails, they can identify which inmate has been in jail for at least 14 days, but not longer than 21 days. We acquire this information with the names and addresses, and we mail it out every Monday. This feature is separate from our website, and we call it the mailing list dashboard.
They’re currently working on something right now where if a person refers someone to our service, they get a $15 credit applied to their account. It could also be applied to the new person’s account, or they can choose to have $10 cash sent to them by PayPal.
What is the team composition?
From the initial engagement to today, a total of four different people have been working on this project.
How did you come to work with Narola Infotech Solutions LLP?
With all the back and forths through email with the previous company I’ve worked with, they messed up and let Narola’s emails slip through. It turns out they had subbed the work out to Narola. As soon as my deal with these people here was done, I contacted Narola and I haven’t looked back since.
At first, I was a bit leery not because they were overseas, but also because I was also fresh to the internet. Narola is in India, and my building platform is in Ukraine, how can you throttle people if they’re not in your own town? What do you do if they don’t do the job right? Nevertheless, it’s been remarkable how I’ve had no problems with anything. It’s all working out like it’s supposed to.
How much have you invested with them?
We’ve invested probably just under $15,000.
What is the status of this engagement?
Our ongoing partnership started in March 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I can’t talk about metrics, because we haven’t opened up the floodgates yet. We haven’t gone full-throttle on the marketing, which is something that we’re actually working on right now.
However, we get good traffic and a steady client base which we’re building upon. Right now, we’re at 250 customers that keep the lights on and allow us to pay the bills.
How did Narola Infotech Solutions LLP perform from a project management standpoint?
They perform awesomely. If I send them something today, it’s done by the next day. The communication has also been excellent. I always get emails providing me with updates on the project. Typically, we communicate through emails, phones, chat, and video calls.
What did you find most impressive about them?
What distinguishes Narola from other companies, is their professionalism. When I first started with them, these guys were so cool and trustworthy. I would submit my requirements to them, they’d look at it, and it was formal — it hasn’t been that way for a long time. When I need something done, I lay it all out, and they just do it.
They’re pretty damn professional. They’re on their game, on top of things, always prompt, and they don’t leave you in the dark. The company that slow-walked me charged $135 an hour, while Narola only costs us $15 an hour. That’s like having a super-smart IT employee that’s just down the hall.
My website wouldn’t be what it is if it wasn’t for them — everything I thought of, they made it happen. If you went to our website, you can see that they’ve done an awesome job.
I can’t say enough about them. They’re reliable, communicative, and everything I have on my website, is what I envisioned. I’ve never given anybody such a glowing review but these guys are awesome.
Are there any areas they could improve?
I don’t really know because they’re doing a great job. Perhaps they could suggest things more since they’re more exposed to technology and different ways of doing things. However, it’s not their responsibility since this is my business, and I only hired them to do what I ask for. It would be greatly appreciated, but that’s not on them.
Do you have any advice for potential customers?
My advice would just be to hire them. In this other review I did for them, I told people that if they have any doubts, just look at my website. They put everything I wanted on there.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
B2B SaaS Products Dev for Software Dev Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
Enterprise Mobile App Development
+2
$200,000 to $999,999
Apr. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their high-quality work and excellent programming skills have been impressive."
Mar 2, 2021
CEO, FlatZap
Daniel Johnson
Verified
Other industries
Fishers, Indiana
11-50 Employees
Phone Interview
Verified
Narola Infotech Solutions LLP is developing a software development company's SaaS products which are available on a web dashboard and mobile app. They also perform complex geocoding and localization services.
With Narola Infotech Solutions LLP's support, the client has been able to develop phenomenal products with their expected functions. They communicate effectively and efficiently. Their ability to understand complex ideas while offering a customer-focused approach secures the ongoing partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a software development company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Narola Infotech Solutions LLP?
They’ve helped me with software development and on four website projects. Moreover, they assist us with our mobile app projects which run on both iOS and Android devices.
SOLUTION
What was the scope of their involvement?
Narola helps us build B2B SaaS products that have a website and mobile app components. The website is comprised of a dashboard, and it also has centralized data storage. Narola ensures that everything that occurs on the mobile app is also available on the web dashboard.
They’ve also handled programming and extensive product development projects. Furthermore, they're involved in complex geocoding and localization services.
What is the team composition?
I’ve worked with many people, including team leaders for the web and mobile app side. Additionally, I’ve collaborated with individual programmers and project managers.
How did you come to work with Narola Infotech Solutions LLP?
I found Narola through Upwork and started working with them exclusively. I was looking for an outsourcing solution and tried a number of different companies. However, I was not satisfied with the quality of work and communication they provided.
How much have you invested with them?
We’ve spent $350,000.
What is the status of this engagement?
We’ve probably started collaborating in April 2016, and we continue to work with them on a daily basis.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve been involved in the daily aspects of our business, and their quality of work has always been outstanding. The team is capable of developing the products we need.
In fact, they’ve made our products scalable to attract and gain end users. As such, they've been creating stable and functional products for us. Overall, we’ve been happy with their services.
How did Narola Infotech Solutions LLP perform from a project management standpoint?
They have excellent communication skills. We typically communicate through Skype or Whatsapp, and we talk on a daily basis. The Narola team also provides an email summary of all the work that they finish within the day, and it has been extremely effective.
What did you find most impressive about them?
Their high-quality work and excellent programming skills have been impressive. They also have the ability to grasp complex problems, and their professionalism and honesty also stand out. Most importantly, their president came to our office in the US, and that just goes to show how much attention they give to their customers.
Are there any areas they could improve?
No, I’m very pleased with their services.
Do you have any advice for potential customers?
Go into the project with a clear understanding of what you want to accomplish. Additionally, do the preparation before you start the project, and that includes clearly identifying your scope of work and objectives.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I already have.
Mobile App Dev for Web Development Company
Mobile App Development
$50,000 to $199,999
Apr. 2017 - Sep. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were dedicated to the goals and always tried to meet the deadlines."
Feb 25, 2021
Manager, Web Dev Company
Anonymous
Verified
Other industries
India
1-10 Employees
Online Review
Verified
Narola Infotech Solutions LLP developed a mobile app for a web development company. The app would allow end users to book entertainment activities based on their location.
Since the app was launched, it gained over 5,000 downloads and more than 1,500 active users. Narola Infotech Solutions LLP's communication was outstanding even when the client added urgent features to their workload.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a small web development company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Narola Infotech Solutions LLP?
Narola Infotech developed an application for us, where users can book entertainment activities at nearby places.
What were your goals for this project?
We wanted to help business owner to manage their bookings as well customers having a way to search for different activities according to their location.
SOLUTION
How did you select Narola Infotech Solutions LLP?
We have searched over the web for agencies to help us with the project. After a lot of searching and talking with a lot of agencies, Narola Infotech gained our trust.
Describe the project in detail.
We wanted to have an application for managers as well as customers. The manager app will give the managers the ability to manage their bookings, have client profiles organized, have access to statistics and more.
Through the customer's app, users can find place of interest with different activities. User's can have access to detail screen about each place of activity can pay with credit card or just book the activity they want.
What was the team composition?
The size of the team changed over time. In general more than 15 people involved with our app.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We have more than 5000 downloads and more than 1500 active users.
How effective was the workflow between your team and theirs?
The communication with Narola team was excellent. Even in times when an urgent feature was added to the workload. We used Asana to help us with the workflow. The team leader of the every team was there in case we needed a call and not once they have delayed to respond.
What did you find most impressive about this company?
They were dedicated to the goals and always tried to meet the deadlines. Also any problems that might occur they had surpassed them.
Are there any areas for improvement?
Because we had a long partnership, every year improvements were made by Narola Infotech so there are no specific requirements.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Full Stack Dev for Real Estate Bidding Platform
Custom Software DevelopmentWeb Development
Angular
+3
$10,000 to $49,999
Aug. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I’ve never had any issues with them about anything.”
Feb 19, 2021
Owner, Real Estate Bidding Company
Anonymous
Verified
Real estate
Ireland
1-10 Employees
Phone Interview
Verified
Narola Infotech Solutions LLP provides development services for an online property bidding platform. The key tech stacks they use include PHP, AngularJS, and MySQL.
While it isn’t released yet, the platform already has registered bidders and properties. The client has commended Narola Infotech Solutions LLP for their excellent communication and customer service. The team fixes all bugs and issues right away, so there’s never an issue between them and the firm.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Our company is a real-time bidding platform for buying and selling properties online. We're trying to streamline the bidding process for both buyers and sellers of properties.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Narola Infotech Solutions LLP?
We're trying to take the stress out of the bidding process for agents and buyers, simplifying the complexities that come along with the selling process. We needed help doing this, so we got in touch with Narola.
SOLUTION
What was the scope of their involvement?
Narola works on building our platform, where users should be able to search for properties. The platform should have a bidding page, a user registration form, and a login form. Its control panel should have features such as property management, buyer management, and property listings.
The platform is coded in PHP, and they use MySQL for the database. They code the frontend using AngularJS, and they use Bootstrap for some of the codes. The framework used is CodeIgniter.
What is the team composition?
We work with Mohammed (Business Development Manager) and Shivlal (Assistant Team Leader).
How did you come to work with Narola Infotech Solutions LLP?
Initially, we had a 60-page specification document listing what we want to be included in the bidding platform. I sent this document to Narola, and they gave me a quote for each of the features we listed. There was great communication, and their quote was laid out perfectly and clearly for me to understand.
I looked into eight other companies, but I chose Narola because they gave me tips even before I hired them. They told us what would work better for the platform and what wouldn’t work well. Other companies just held back, whereas Narola broke down each feature and told us how much time and money each of them would cost. That was good because we didn’t have a great IT background in the company. As a result, we hired them.
How much have you invested with them?
We’ve spent between $10,000–$20,000 so far.
What is the status of this engagement?
The project started in August 2019, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The platform is still in beta, but we should be releasing it soon. Looking at statistics, around 215 properties have been listed on it. There are around 1,400 bids on homes, and around 1,950 people are registered on the platform.
How did Narola Infotech Solutions LLP perform from a project management standpoint?
Narola’s project management is excellent. They’re highly responsive and transparent. If I need anything, I can just chat with them on Skype. Then, they’ll tell me exactly when they’ll do that for me. They have a great service. When hiring companies outside of the country, it’s a big concern when they speak a different language. However, Narola has brilliant communication skills. Everything is so clear with them.
We can also tell that they have a team working in the background. They have a QA team that tests out the platform’s features even though we’re not necessarily paying for that. They’re all working together even when we’re paying only for the developers. I’ve never had any issues with them about anything. If there’s ever a bug, they fix it right away and won’t even charge me for it.
What did you find most impressive about them?
Their attention to detail and excellent customer service distinguish them from other providers.
Are there any areas they could improve?
No, there aren’t. I can’t think of anything right now.
Do you have any advice for potential customers?
Tell them about your idea and see the feedback that they’ll give you because they’re the experts when it comes to what they do.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile & Web App Dev, Design, & Mgmt for Fashion Platform
"Narola Infotech Solutions LLP is easygoing and understanding."
Feb 17, 2021
Founder, Bazingaapp
Max Berntsson
Verified
Other industries
Gothenburg, Sweden
1-10 Employees
Phone Interview
Verified
Narola Infotech Solutions LLP developed a mobile app for a fashion platform. The team built both the iOS and Android versions as well as the accompanying web platform using CodeIgniter PHP and a MySQL database.
The results of the engagement have consistently impressed the client. Narola Infotech Solutions LLP remains flexible and accommodating throughout the process, ensuring a smooth workflow. The team responds rapidly to inquiries and helps with any arising issues.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of Bazinga. We’re developing a modular e-commerce platform.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Narola Infotech Solutions LLP?
We were looking for development help.
SOLUTION
What was the scope of their involvement?
Narola Infotech Solutions LLP developed the web and iOS versions of our platform as well as its backend. The web version has added functionalities, including detailed product overviews. The mobile version allows users to choose product categories and brands and swipe across products.
We did most of the design with another partner, but we got a lot of help from Narola when it came to fixing last-minute things.
The backend was done in CodeIgniter PHP, with a MySQL database. The iOS app was done in Swift. We’ll develop an Android version in time.
What is the team composition?
We work with two members of Narola Infotech Solutions LLP's team. One of them is in charge of billing and financials, one is in charge of the mobile app, and we have one for the web part. They’re working interconnectedly, so it’s quite easy for us.
How did you come to work with Narola Infotech Solutions LLP?
We found them through a contact that had used them. I spoke with the team and found that I enjoyed their previous works, and my friend told me that they delivered what they promised. Also, their price wasn’t too hefty. Narola Infotech Solutions LLP sent us a working document detailing how much time it would take, and they’ve kept their promise.
How much have you invested with them?
We invested $20,000.
What is the status of this engagement?
Our engagement began in February 2018. The mobile app took about half a year to develop, and development was delayed from our side. We had some funding problems and also needed to figure out the functionalities of the app. The collaboration is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Narola Infotech Solutions LLP produced everything we wanted, and there hasn’t been a problem yet that they couldn’t solve. They’ve never come back to us saying they couldn’t do something. They have quality programmers and low prices.
How did Narola Infotech Solutions LLP perform from a project management standpoint?
They’ve kept the same team working with us, despite us pausing the project when we ran out of money. We never paid anything extra for restarting the project. We had a pause of about half a year, and it was really easy to continue the project after that.
Narola Infotech Solutions LLP is fast, they respond within an hour when I write them within working hours.They always meet deadlines. It hasn’t been a problem. We delayed the project because we had to find the funding.
We communicate through Skype, and we share documents through email and Google Drive.
What did you find most impressive about them?
Narola Infotech Solutions LLP is easygoing and understanding. We told them that we didn’t have that much funding and asked for a better rate, and they accommodated us without turning us over to junior programmers. Also, they’re really quick to respond, which has been very helpful when we’ve come across problems.
Are there any areas they could improve?
Their payment systems could be improved. They don’t accept Bitcoin in India, so we have to do it through Freelancer, which comes with additional feels.
RATINGS
4.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Mobile App & Custom CMS Dev for Offers & Discounts App
Custom Software DevelopmentMobile App DevelopmentWeb Development
Consumer Mobile App Development
+6
$10,000 to $49,999
Oct. - Dec. 2017
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"Their team took ownership of the project, giving me an amazing customer experience."
Feb 16, 2021
Founder, Offers & Discounts App
Anonymous
Verified
Other industries
Dubai, United Arab Emirates
1-10 Employees
Phone Interview
Verified
Narola Infotech Solutions LLP built a mobile application and CMS for a perks and discounts platform. The apps were developed natively for iOS and Android. They also integrated geolocation functionalities.
The team at Narola Infotech Solutions LLP went above and beyond, exceeding expectations. They're transparent, communicative, and skilled. Their accessibility is also noteworthy. Customers can expect a team that understands the bigger picture for their clients.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of an app that connects perks available through different programs within specific countries, centralizing those into one platform.
It allows users to find their unique perks, depending on the programs they select.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Narola Infotech Solutions LLP?
We went to them for the development of the entire technology, end to end.
SOLUTION
What was the scope of their involvement?
Narola Infotech Solutions LLP developed an app for iOS and Android, along with a CMS connected with different backend services. Hosting was done on AWS, there is an SQL database, and backend coding was done in PHP.
The apps were developed natively, with Swift for iOS and Java for Android. Geolocation is the fundamental functionality of the platform, used to connect people with nearby businesses. We have an API integration with Google Places.
There’s a feature for adding favorites and managing profiles. Users can register and log in with Facebook, LinkedIn, and Google. There’s a push notifications feature for new offers and ones that are soon to expire.
Users can submit reports, which are directed to the administrators over email. There are all kinds of analytics collected on user interactions to identify what the most commonly-used pages are and what the overall navigation experience is.
There’s a map view and list view. The Android version is connected to Google Maps, and the iOS one is connected to Apple Maps.
What is the team composition?
The engagement manager was my primary point of contact for identifying the scope and going through the requirements. We had a lead for all backend development (including the CMS backend) with two developers under him.
There was a lead for application development which was my one point of contact for that part. I believe that he had three people under him, managing different development aspects.
How did you come to work with Narola Infotech Solutions LLP?
I created a listing on Upwork, specifying the basic features I was looking to build. I received several applicants, and I interviewed 7–8 of them, together with the technical lead on my team.
We did our due diligence, explaining what we were after and asking for proposals and feedback. We evaluated their speed of response and understanding of the technical elements.
Our requirements were a bit high-level in the beginning, and we needed to detail them out. We weren’t sure which database to use, for example, and we were asking those questions.
Their team not only understood what we were looking for, but they recommend easier options for making our technology go live and scaling it. They were the only company that made us feel in safe hands.
We started with the iOS app and the basic backend. They were new to us, and we didn’t want to sign off on the whole scope.
Narola Infotech Solutions LLP exceeded our expectations there. We signed up on phases two and three with them, and we’ve added a number of features after that.
How much have you invested with them?
The total spend so far is in the ballpark of $15,000–$20,000.
What is the status of this engagement?
We started working with them in September or October 2017, and the first beta was delivered to us in December of that year. We’ve had a number of iterations subsequent to that.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The app received a rating of 4.8 on the Apple Store with over 100 reviews. We got just under a perfect 5 on the Android side.
The results of our testing suggested that the items that needed to be reworked amounted to around 5% of the overall requirements, so they were 95% accurate in meeting our requirements.
How did Narola Infotech Solutions LLP perform from a project management standpoint?
The team gave us daily updates on the completed, ongoing, and pending tasks with links to the beta versions to be tested. We received detailed requirements, which their team updated as we went on.
The project management was absolutely phenomenal. They were exceptionally good at meeting deadlines, and we were notified ahead of time if there was a feature deviation that could impact the deadlines. They were very good at estimating the hours needed for specific tasks and complexities.
I’m a project manager myself, and I’ve used Microsoft Project 2013 to manage the timelines. They had a long list of milestones on which they gave me regular updates.
What did you find most impressive about them?
The team at Narola Infotech Solutions LLP is knowledgeable, transparent, and reachable. I always felt that my work was genuinely important to them.
They saw the bigger picture and realized that my success was their success. The more I succeeded, the more they would continue to be my sole development team.
Their team took ownership of the project, giving me an amazing customer experience. When they lacked the technical know-how, they were transparent. The features were thoroughly estimated, specifying the downstream impact of each one, if I was to go down that route.
I was given very good information to make decisions right on the sport. I was able to ask for meetings if something was unclear. If they didn’t have the answer on the spot, I’d get it by the end of the day.
Are there any areas they could improve?
I can’t think of anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Customer Portal Mobile App Dev for ISP
Mobile App Development
$10,000 to $49,999
Feb. 2019 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are planning to submit other future requirements and we are sure the team is capable of implementing it."
Feb 8, 2021
IT & EPC Core Manager, Goran Net 4G
Ibrahim Al-Mahfooz
Verified
Other industries
Sulaymaniyah, Iraq
201-500 Employees
Online Review
Verified
Narola Infotech Solutions LLP is developing a mobile app for an ISP. The app serves as a customer portal with functions for notifications, balance monitoring and recharging, ticketing, and other services.
Calls directed to the ISP's customer care hotline have lessened thanks to the app developed by Narola Infotech Solutions LLP. The team has been flexible and productive, with milestones being accomplished after each meeting with the client. Their pricing structure was also found to be first-rate.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm Ibrahim an IT and EPC Core Manager working in a big mobile data operator providing internet and added value services to the subscribers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?
We have a web-based portal for our subscribers to use for account, plan, quota, ticket management but this is one phase of our needs. We wanted to compliment this service with a mobile app to facilitate access, customer reachable and support as well as provide other services like notifications, ads and many other services.
We are now planning to work on a more complex project with Narola which has to do with eSIM integration.
SOLUTION
How did you select Narola Infotech Solutions LLP and what were the deciding factors?
Well, many aspects were part of filtering process for us to pick Narola. First, they were among the first interested companies in our project. The response time and professionality in providing the solution and proposal were impressive. Needless to say, pricing is very lucrative in comparison with others.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick meeting discussing the scope of work, and initial app design and required functions, platforms we would like to publish our app on. After few days we made couple of meetings discussing further requirements, modifications, designs until we settled on the final requirements and started phase one of the project which is delivering the basic functionality of the app which was delivered within the next 3-4 weeks.
Phase II of the app was delivered in a couple of weeks until we finalized project phase III within a 3-4 months totally. Further development, ideas and improvement were happening ever couple of months since then.
The final delivered products were iOS and Android App featuring many functions like ticketing system, notification, quota monitoring, balance and recharging actions, multi-profile management and many others.
How many people from the vendor's team worked with you, and what were their positions?
Four people from Narola team worked with us directly in this project and other app testers were also involved behind the scenes. Mr. Urvesh the business manager, Harjeet as a developers supervisor and iOS developers, Vasu as a POC and developer, and Suleman as a developer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have reduced calls to our customer care drastically in no time as we planned in the first place and Narola team is part of this success definitely.
Describe their project management style, including communication tools and timelines.
The PM style was so flexible and well controlled with fruitful outcomes after each meeting. We use Freelancers and other chat apps to discussing daily work progress and fast queries.
What did you find most impressive or unique about this company?
Flexibility and pricing
Are there any areas for improvement or something they could have done differently?
No. We are planning to submit other future requirements and we are sure the team is capable of implementing it.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-40 of
88 Reviews
Our Story
Our Vision
To empower our customers to achieve their goals by providing reliable and quality solutions with technology and innovation.
Our Mission
To help entrepreneurs and creative thinkers convert their ideas into reality through the power of emotional intelligence by providing world class facilities to our team.
To deliver world-class products and services
Inside Narola: Passionate Team Driving Software Excellence
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust Narola Infotech Solutions LLP.
Get connected to see updates from Narola Infotech Solutions LLP like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.