Narola Infotech Solutions LLP

BACKGROUND

Please describe your company and your position there.

Online music streaming and live-music event ticket sales platform. I am the creator/director/owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

Narola was hired to write the higher-end functions needed for our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They fit within our budget and represented a credible firm.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team used javascript, ruby and frontend languages to produce the code required for the functions needed for our website. Tasks involved APIs, mobile app, and frontend work, but majority was focused on backend.

How many people from the vendor's team worked with you, and what were their positions?

Majority of time there was one main developer dedicated to our project, but at times there were as many as 3.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website has launched, and it's success is pending. We've experienced delays due to Covid, but anticipate acquiring a solid user base later this year and next.

Describe their project management style, including communication tools and timeliness.

We communicated mostly through Skype. I experienced a 3 tier management system (super, leader and developer), and mostly dealt with the team leader.

What did you find most impressive or unique about this company?

They are able to get the work done within my allotted budget.

Are there any areas for improvement or something they could have done differently?

Negative.

BACKGROUND

Introduce your business and what you do there.

I’m an acting coach, and I created the Need A Reader Actor App, which is based in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Narola Infotech Solutions LLP?

I worked with three other companies for five years, but they couldn’t put my vision to life. The main issue with the previous vendors was the fact that they couldn’t put together the self-taping mechanism that I needed. As a result, I reached out to Narola Infotech to develop my app’s code.

SOLUTION

What was the scope of their involvement?

The idea of the app was to connect our users 24/7 with fellow actors for their rehearsals, auditions, self-tapes, and more. We wanted it to be similar to a dating app where users could look at the profile of potential actors they could hire. As an example, potential actors could rate their performance on different genres, making it easy for our users to see their strengths.

However, the most important feature of the app was to enable users to use their phones for auditions. Due to COVID-19, a lot of companies receive auditions from actors online. Our platform would allow users to record and rehearse with another person. Then, when the video goes to the library, only the audio of the user would be posted.

Narola Infotech developed the app from scratch in order to ensure that bugs or other technical issues wouldn’t hold us down during the development. On top of that, choosing that path would make it easier for us to add new things. On the design part, they used most of the design I did three years prior to our engagement. The team completed my app’s iOS version and is in the process of creating the Android version. They’ve also recently launched new updates for our iOS app.

What is the team composition?

We’re working with their two main points of contact, but they have a team of developers supporting them.

How did you come to work with Narola Infotech Solutions LLP?

I found them on Upwork, and I interviewed them. I reached out to them through a phone call, and they walked me through their process. After that, I shared all my concerns with them, and they were confident that they could complete what I needed. I felt good that they knew what they were doing, so I hired them.

How much have you invested with them?

We’ve spent $25,000.

What is the status of this engagement?

We began working together in October 2019, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We tried working with other companies before, but only Narola Infotech has been able to accomplish my vision. Our users have been able to connect with fellow actors when they need them. We’ve also received good reviews on the App Store, and they let us know if something needs to be tweaked. The team's recent iOS update gained positive feedback from our users, too.

How did Narola Infotech Solutions LLP perform from a project management standpoint?

Narola Infotech has a clear process, and they explain why certain things need to happen. We have an open line of communication; I send them my notes because they’re based in India, and they come back to me the next day with everything that they’ve accomplished. We typically communicate with them through email or Skype. If they need something right away, they reach out to me through phone calls.

Any updates that we need to implement in the app are done in a timely manner, so we really have a positive experience with the team. More importantly, if they can’t meet our schedule, they inform us ahead of time and let us know when they can complete the deliverables we need.

What did you find most impressive about them?

They’re true to their word; when they say they’re going to do something, they’ll definitely deliver. They also offer reasonable cost for their services.

Are there any areas they could improve?

I’d like the timeline to be quicker. However, I’m not a developer so I don’t really know how long each process should take. They could also just give me a definite timeline on when they’d finish tweaking features on our platform since we’re paying them at their hourly rate. A little more clarity on the timeline could help our project, but overall, I’m very pleased with what they’ve done for me.

Do you have any advice for potential customers?

Have a very clear vision of what you need. The more precise a company is with what they want, the easier and quicker it’s going to get done.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of a social network app for football fans, headquartered in Israel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

We wanted to develop a custom made social network for football fans, that let the fans to share their professional point of view on their teams through dedicated features. The goal is to give the fans the tools to make their voice heard, and use their opinions to build the first wisdom of the crowed in football on every team and player.

SOLUTION

How did you select Narola Infotech Solutions LLP and what were the deciding factors?

We searched online for app developers, after choosing to do it through Freelancer platform, we made a short list of a few vendors with the best rating and recommendations, then started a pilot, which become permanent after having seen how communicative and professional they are.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We sent them the the app specification (wireframe and design). They went through it and came back with questions. After seeing that everything was understood we started with first screens and while working we built a form of communication based on a weekly work plan with priorities of tasks.

At the end of each day we received from them a daily update on the work done, and at the end of each week we received an updated build of the app.

How many resources from the Narola Infotech Solutions LLP team worked with you, and what were their positions?

The development team leader was in charge of the project (project manager) and he received on as weekly basis the requirements from us and transferred them to 3 front and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not yet launched the app, we have gone through 3 development rounds, each lasting about 8 months. In each round we worked on a different aspect of the app. After each round we did a survey on the app and let people use it and give their feedback.

In each survey we received very positive feedback so we moved on to the next development phase. The app is expected to officially launch in about three months.

Describe their project management style, including communication tools and timeliness.

The basis of communication was in emails and urgent cases in chat conversations. The project manager was very committed to the project and gave a feeling that there was someone to trust. He always kept his word and knew how to set realistic times for the development rounds, and when he did not meet them he warned in advance.

What did you find most impressive or unique about this company?

They know how to work well according to requirements and how to point out things themselves that we have not done. They helped us understand the stages of development and how to release a version for stores, things we did not know at first.

Are there any areas for improvement or something they could have done differently?

Occasionally I had to remark that they did not follow the design that came from the designer, and I had to send them a rejects list for all tasks not done as shown in the original plan.

BACKGROUND

Please describe your company and your position there.

MBBSMB, LLC is a startup company with the purpose of an Entertainment mobile application

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

We wanted to develop an entertainment mobile application to manage sport events.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for an app developer and shortlisted a few candidates. After speaking with each we chose Narola based on their past projects, skills and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an idea for the mobile application but no real direction on how to implement it. Narola helped us take our idea from concept to a fully functional working product.

How many resources from the vendor's team worked with you, and what were their positions?

Primarily we have worked with 3 resources, a project manager, an Android developer and and IOS developer. We have also leverage a resource for automated testing at one point in time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We began the project in August of 2019 and really did not launch until December of 2020 largely due to COVID. We currently have 6 or 7 hundred users growing daily.

Describe their project management style, including communication tools and timeliness.

Milan (project manager) was easy to communicate with and provided frequent updates. We have had numerous phone calls and also a lot of communication via skype, email and google documents. Narola has been timely with the work which is much appreciated.

What did you find most impressive or unique about this company?

Since this was our first mobile app, they were patient and willing to walk us through their process while we learned.

Are there any areas for improvement or something they could have done differently?

They could benefit from more knowledge in database.

BACKGROUND

Please describe your company and your position there.

I am the founder of CERV. A mobile app that connects caterers to you (the customer) in your area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

We wanted a mobile app to be built with a user friendly interface. This app has a booking system with a payment system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on upwork for app developers and shortlisted 4. We reviewed everyones portfolio and had an interview with each one. The deciding factor was confidence, knowledge and price. Some developers were asking 10k over budget and did not sound reasonable

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings, we went over wireframes and Design. We had a call friday of every week. To review and discuss. This team was amazing and understanding of how we wanted things to be done and always understood what we wanted and changed based on that. We used marvel for the designs and spoke through skype for constant communication

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to us. Who helped with designs and workflow. Then a lead developer was assigned and we stayed in contact with both in the same group chat

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Almost everyday, the team always had something done; whether it was new features or bug fixes. They allowed us to play around and test in testflight and googleplay apk. Team was always in time

Describe their project management style, including communication tools and timeliness.

Skype calls every friday of every week as a weekly catch up

What did you find most impressive or unique about this company?

There knowledge in workflows. Sometimes we would have over the top ideas and the team would help us understand the complexity of the workflow and make it make sense. Also had an amazing design team. The design of the app was exactly how we wanted it in the first half of the contract

Are there any areas for improvement or something they could have done differently?

They were great nothing that i can think of to improve

BACKGROUND

Please describe your company and your position there.

I'm the founder and owner of Textile merchant Provincial Fabric House and restoration and conservation of antique furniture Provincial Upholstery since 1994

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

Web development and SEO I use Narola for almost all of them now for 2-3 years for websites, provide custom programming and take what I envision and turn it into a reality

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them and then reselected them over and over and over again for many reasons, their work is EXCELLENT and I've used a LOT of different developers over the years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work has included consulting me on best website themes, appearance, functionality, development and custom php and Wordpress programming on multiple projects.

How many people from the vendor's team worked with you, and what were their positions?

There were 5 people in the daily email exchanges. That included the lead programmer, the business manager, and the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Exceptional satisfaction. work which is delivered blows the customer away

Describe their project management style, including communication tools and timeliness.

I ask them and they respond straight away send a list of what was done, asking me to look. Narola Infotech Solutions LLP was exceptional.

What did you find most impressive or unique about this company?

Competence, fairness, feedback, ideas,communication, speed, ease to work with and committed to our business.

Are there any areas for improvement or something they could have done differently?

I don't have any suggestions for improvement. I continue to work with Narola Infotech and intend to continue doing that after 2 years of great experience with them.

BACKGROUND

Please describe your company and your position there.

We are a community app and website, aiming at supporting local businesses and community projects to grow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

We needed a fully working app (with geotargeted features) and new website. This was essential to begin our business growth plan.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for well-priced vendors who could deliver both quality website & mobile development. After speaking to Narola, we determined they would be best placed to help us succeed with our project goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a lengthy scoping discussion to ensure the project was mapped out correctly, followed by the design and build of the app. The website was then created off the back of this. This used a combination of technologies, including native programming for both Android and iPhone, and an API to sync the web and mobile apps with a centralised database cluster.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager, as well as mobile and web leads.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered slightly behind schedule but a large amount of testing has been performed to ensure it matches the initial spec.

Describe their project management style, including communication tools and timeliness.

Their project communication was regular and easy, even with time zone differences. Communication was largely through Skype, allowing for calls where needed.

What did you find most impressive or unique about this company?

The value for money.

Are there any areas for improvement or something they could have done differently?

There perhaps could have been a more regular project review of the app and website features, to ensure that everything spec'd was appropriately costed.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a Sustainability tech company that provides the lowest electricity prices as well as cash and rewards for saving energy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

We needed a full-stack developer to build the first iteration of our web application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We created a detailed statement of work and core requirements document and posted the job online. After vetting over 25 proposals a shortlist of five candidate companies was created. Each candidate had to complete a written questionnaire. After receiving the questionnaire responses, two candidates were selected for an interview. Narola was selected because they possessed the knowledge, skills, and support that was needed to complete the project within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop, enhance, test and deploy new web applications with the end goal of launching an engaging, user-friendly website application. The provider will gather and define requirements, troubleshoot, code, and fix bugs, following best practices, and collaborating with the development team. This project does not include ongoing maintenance of the site outside of what may be stated in the scope. This SOW covers the following activities and deliverables.

• Integrations Discovery: [PROVIDER] will consult with Syncwatt development team to discover various means for achieving the integrations requested and will spend time researching and developing the integrations requested with best practices of the application program interface technology and modern security standards.
• Host and Domain Setup: [PROVIDER] will set up hosting for the requested domain. Maintenance and ownership of the account belongs to Power in People, LLC at the conclusion of the project, and Syncwatt development team will maintain ownership of the registered domain name used for the project.
• SSL Certificates: With security in mind, all projects developed by [PROVIDER] will require the use of a modern SSL Certificate authorized by a recognized Certificate Authority. All pages and traffic on your site will be encrypted with this SSL Certificate.
• Installation and Setup: [PROVIDER] will install and set up the project on the host mentioned above so that Syncwatt development team can maintain the site.
• Not including web app admin pages, the website has 34 pages: [PROVIDER] will test the site to make sure it works with modern desktop web browsers. [PROVIDER] will also test to make sure that the site does not break when viewed on mobile devices.

How many people from the vendor's team worked with you, and what were their positions?

• One Full-Stack Developer
• one Front-End Developer
• one Senior Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The developers brought the website online and the site has gained 456 unique users.

Describe their project management style, including communication tools and timeliness.

I receive daily email updates on the tasks that have been completed and scheduled to be worked on. We use ClickUp to manage tasks and communicate via Skype for real-time communication. The team is knowledgeable and makes sure to check in with me about any misunderstandings and makes sure they understand what they are supposed to create before beginning the work. After verifying what a particular feature is supposed to be accomplished, they provide me with an estimated time of completion and wait for my approval of the work hours. They are responsive and get work done promptly.

What did you find most impressive or unique about this company?

Their ability to do good work promptly and their customer service.

Are there any areas for improvement or something they could have done differently?

I don't think so.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of IgKnight. We specialize in developing utility mobile applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Narola Infotech Solutions LLP?

We needed their expertise in mobile app development.

SOLUTION

What was the scope of their involvement?

We sought Narola Infotech Solutions LLP's support in building a native iOS mobile app from scratch. We already developed its Android version, but we needed native iOS experts to deploy the new version. Our mobile app was an image format converter for .jpeg, .png, and.tif files. Narola Infotech Solutions LLP used Swift to execute app development solutions and incorporated multiple oper-source public libraries into the platform to make the file conversions possible. 

What is the team composition?

We worked with seven resources, including two project leads, and four mobile and web developers.

How did you come to work with Narola Infotech Solutions LLP?

We found them on Upwork while looking for potential developers to onboard for this project. Narola Infotech Solutions LLP had a strikingly comprehensive proposal with clear timelines and phases, so we chose their team.

How much have you invested with them?

We spent $12,000.

What is the status of this engagement?

The project ran from May–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to secure more than 1 million app downloads and a 4-star rating in the App Store, which spoke volumes about the quality of Narola Infotech Solutions LLP's work. We encountered UI- and RAM-related glitches along the way, but they were quick to study and address those to help us resume operations. 

How did Narola Infotech Solutions LLP perform from a project management standpoint?

We communicated via Skype and email and relied on G Suite for project management. Narola Infotech Solutions was a responsible partner — they accommodated our questions and requests promptly and respected our budget and timelines. Overall, I could say that they work more efficiently than the previous developers we engaged.

What did you find most impressive about them?

What stood out about Narola Infotech Solutions LLP's team was their utmost adherence to our budget and schedules, which led to a smooth sailing process.

Are there any areas they could improve?

They could focus on refining their project management skills.

Do you have any advice for potential customers?

Set clear requirements to help them identify spot-on solutions that will address your needs.

BACKGROUND

Please describe your company and your position there.

I m the owner of a start up project .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Narola Infotech Solutions LLP, and what were your goals?

IOS and Android forehand software solutions and backhand solutions.

SOLUTION

How did you select Narnola Infotech Solutions LLP and what were the deciding factors?

I found them through freelancer.com

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It s a full functional social network project.

How many people from the Narnola Infotech Solutions LLP team worked with you, and what were their positions?

5 people work for my project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I m quite satisfied by their professionality and comunication we built.

Describe their project management style, including communication tools and timeliness.

They have delivered the project always on time.

What did you find most impressive or unique about this company?

They have given me an estimation page and they were stick to it.

Are there any areas for improvement or something they could have done differently?

no , everything were just i wished to be.