We guarantee delivery on time, on budget, on scope
KnubiSoft is a full-cycle technology solutions provider that focuses on developing top-class software and builds its unique products.
We cover all the expertise needed to take your project off the ground. Whether it's software development, team augmentation, UI/UX design, or QA testing — the KnubiSoft team can boast a lot of technical experience to take businesses of all sizes to the next level.
Our diverse range of expertise encompasses pivotal domains such as Financial Services and Banking, Fashion, Trading, Corporate Services, Investment Management, Transportation, Logistics and Supply Chain Management, E-Learning, E-Commerce and Online Auctions, Legal Services, and Healthcare.
Leveraging a robust technology stack that includes HTML/CSS, WP, React, Angular, Vue, Java, Python, C#, PHP, React Native, Swift, and Android, we ensure that our clients receive top-notch solutions tailored to their specific needs.
At KnubiSoft, we take pride in our Competence Center, a hub dedicated to enhancing our employees' technical knowledge and nurturing the next generation of industry talents.
Our Key Expertise
Custom Software Development:
We provide end-to-end services, including web and mobile development, legacy software support, cloud migration, high-load applications, CRM/ERP development, QA/security/load testing, and proxy server/load balancer development. We also excel in bug troubleshooting and performance optimization.
Team Augmentation:
KnubiSoft tackles talent acquisition challenges by assembling skilled tech expert teams for new or expanding projects, seamlessly integrating top-tier developers.
Own Product Development:
Our low-code automated testing solution, Testlum, optimizes the QA process, enhancing product quality and streamlining budgets efficiently.
KnubiSoft offers competitive pricing with good value for cost, as noted by multiple clients. Specific project costs range from $5,000 to over $600,000, catering to various client sizes. Clients appreciate their responsiveness and effective project management, often highlighting budget alignment and satisfactory outcomes.
KnubiSoft is commended for its effective project management, with many clients highlighting their ability to deliver projects on time and manage communication efficiently. They use tools like Jira and Slack to keep projects organized and transparent.
Challenges with Communication and Timeliness
A few clients have reported challenges with communication and timeliness, particularly due to time zone differences or restructuring within the company. These issues, however, are not widespread and seem to be isolated incidents.
Proactive Approach to Client Feedback
KnubiSoft is recognized for its proactive approach to client feedback, ensuring that any issues are addressed promptly and effectively. Their willingness to adapt and improve is a highlight for many clients.
Commitment to Client Success
KnubiSoft demonstrates a strong commitment to client success, often exceeding expectations in project delivery and support. Their dedication to understanding and achieving client goals is frequently highlighted.
Positive Client Relationships
KnubiSoft is praised for building strong, positive relationships with clients. Many reviews mention their dedication to understanding client needs and working as true partners in the development process.
Responsive and Adaptable Team
Clients appreciate KnubiSoft's responsiveness and adaptability, often going above and beyond to meet evolving project requirements. Their proactive approach to problem-solving is a recurring theme in client feedback.
Custom Software DevelopmentIT Staff AugmentationWeb Development
$200,000 to $999,999
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re efficient, and they work hard.”
Feb 22, 2022
CDO, VaranIDEA
Richard Grover
Verified
Other industries
Memphis, Tennessee
11-50 Employees
Phone Interview
Verified
KnubiSoft provides UI/UX design and backend development services for a software company. Their work revolves around a complex project that uses six pieces of technology, including Python, Java, and MongoDB.
The company is impressed with KnubiSoft. They have a great coding process and use a sophisticated QA tool to ensure the code’s quality. They’re willing to help the firm impress investors for funding. Working with them has been a pleasure to the client, thanks to their skills and positive attitude.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the chief development officer for our company, and I’m responsible for making sure our development projects move forward.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We were developing a piece of complex software, which required several moving parts. I needed a provider that could handle 3–4 complicated tasks, so we hired KnubiSoft.
SOLUTION
What was the scope of their involvement?
KnubiSoft has had to research some of the components of our product based on our architecture design. We do unique things, so there’s usually no standard framework to use. As a result, KnubiSoft has literally stitched six pieces of technology together in a unique pattern. That requires not only the understanding of such technologies but also the understanding of how to build unique architectures.
The tech stack they’ve used includes Python, Java, MongoDB, Docker, and various DevOps components and query elements. We also have AWS integrations. We’ve used a lot of complex components to build a high-functioning backend with a database of searchable datasets. KnubiSoft has also had to integrate a piece of third-party software into the product.
What is the team composition?
I work with Denys (CEO) and Alex (CTO). They're our main points of contact, though around 12 other people worked on the project.
How did you come to work with KnubiSoft?
KnubiSoft’s salesperson reached out to me on LinkedIn, and we worked together for 6–7 months on some backend projects. As a result, we established a relationship. Their salesperson, Denys, and Alex engaged with me. They showed me wireframes for the apps they built, and their UI/UX work was impressive. I also talked to Alex about their QA testing process, and everything seemed right. Then, I flew over to their location and spent about two weeks with them before signing a contract. I sat in their office and we worked on the project’s scope together. Their proposal was one of the most impressive ones I’d seen. Ultimately, we decided to do the project with them because of the way their team worked.
How much have you invested with them?
We’ve spent about $250,000.
What is the status of this engagement?
We started working together in June 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
KnubiSoft is exceptionally good at their job, and they have a great coding process. They use a sophisticated QA automation tool that they’ve built in-house. It’s a truly remarkable system, and it’s a competitive edge for them. This tool allows them to manage any regression testing in a highly efficient manner. It also significantly reduces the QA tasks by automating the process and its logical flow.
They’ve also made 3–4 suggestions and major changes to the architecture, and they’ve made it more elegant and seamless. On top of that, they’ve become a great partner to us. As a startup, we’re trying to raise funds, and they’ve consistently produced what we need to attract investors. If I need a document or a video, they get it done — their videos are impressive, too.
How did KnubiSoft perform from a project management standpoint?
KnubiSoft’s project management is excellent. This project has many moving parts, so they have plenty of things to manage. As a result, they’ve assigned a special project liaisons officer to me, and she works exceptionally well. They also help me navigate things and make sure we’re all squared away.
Denys is an exceptionally good businessperson, while Alex is brilliant. The team they’ve built is remarkable; everyone from the sales and marketing teams to the tactical engineers has been great. Overall, the entire team is fantastic. They work in a positive environment; there’s a feeling of camaraderie in getting to know them. We’ve become friends as we do this project, and it’s been fun.
To manage the project, we use Jira. We also have standard weekly scrum calls to review our progress and everything else. At the end of the month, KnubiSoft usually creates a video showing me what they’ve done. Their resources also have daily standup meetings to discuss their projects. I’ve watched them do that, and it’s truly impressive. They’re efficient, and they work hard.
What did you find most impressive about them?
First, KnubiSoft members are smart. Second, they’re good people with positive attitudes. They have a teamwork-conducive environment. I’ve met their members in casual situations. In fact, I’ve gone to their holiday parties, and seeing them perform in that type of environment is great.
Finally, their QA tool is their competitive advantage. It’s truly unique; other QA tools exist out there, but they’re nothing like the one that KnubiSoft has built in-house. The tool allows them to create high-quality code, and it protects their codebase. This is important because we continue to develop the code — the project is never done. As a result, it gives me peace of mind to know that they’re following a good methodology.
Are there any areas they could improve?
No, there aren’t any. KnubiSoft’s methodology truly fits our style.
Do you have any advice for potential customers?
Communicate with KnubiSoft. Remember that English is their second language, so sometimes euphemisms in the US won’t make sense to them. As a result, use proper English; if you do that, you’ll be fine.
Moreover, you need to understand what you want to build. They can also fill the gaps for you; if you have a vague scope of work, they can help tune it up. Then, they’ll do an excellent job of coding it. Even if you don’t have a good idea of your goals — if you only give them a general concept of what you want them to do — they’ll come up with solutions to your issues.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development & QA Staff Augmentation for Online Education Co
Custom Software DevelopmentIT Staff AugmentationWeb Development
$50,000 to $199,999
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“KnubiSoft’s biggest strength is their ability to bootstrap and get going quickly.”
Jan 25, 2023
CTO, IM Academy
Damian Mobley
Verified
Education
New York City, New York
10,001+ Employees
Phone Interview
Verified
KnubiSoft provides development and QA staff augmentation for an online education company. The team is helping update a back office suite and e-commerce platform’s underlying technology from Perl to C#.
KnubiSoft’s developers align well with the client’s requirements and have helped them stay on track with the first stage’s release. The team communicates effectively through daily Microsoft Team meetings and excels at project management through Jira. Their software development expertise stands out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO at IM Academy, a company focused on online education about financial markets. I handle everything related to technology, mainly our website offering, e-commerce platform, and a back office suite for our sales teammates.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We had an outdated e-commerce platform written with old technology and insufficient for our needs. One of my main tasks was to create a replacement platform with new technology. Initially, we wanted to replace the entire back office and e-commerce platform at once. However, our company’s ownership was reticent to do so because they didn’t want to harm sales or performance, which usually happens when replacing everything at once.
I had to think out of the box and find a solution for us to modernize in place and replace things one at a time. To help us do this, we needed a strong team that understood C#, ASP.NET Core, and Perl and could implement what I needed.
SOLUTION
What was the scope of their involvement?
KnubiSoft provides us with development and QA staff augmentation. They're helping us build our new back office suite and e-commerce platform using C#, ASP.NET Core, and Perl. We've provided them with documentation through code and helped them understand the project through demonstrations and discussions.
We had already started the project internally; we built a conversion harness and released an MVP. KnubiSoft has helped us improve that MVP since they joined the project. The first step is to replace our platform's underlying technology, going from Perl to C#. We're about to release that replacement with KnubiSoft's assistance in February 2022. Once that first release is live, they'll help us update and replace the site's features.
Our platform's core feature is selling our product and maintaining the sales data. In addition, the site enables us to sign up users and maintain those relationships.
KnubiSoft has contributed to the design work by providing UI development assistance. We use Figma for high-fidelity designs and Balsamiq for low-fidelity designs.
What is the team composition?
We work with two full stack engineers, a UI developer, two QA engineers, a product owner, and a Scrum master from KnubiSoft. In terms of sales, we've worked with Olga (Head of Strategic Partnerships).
How did you come to work with KnubiSoft?
Since I needed to replace the platform part by part, most companies we would normally engage with had a hard time wrapping their heads around the project. KnubiSoft's in with us was that my first point of contact understood what I wanted to do, so I could immediately work with them.
How much have you invested with them?
Initially, we spent $41,000–$42,000 a month. I've since expanded the team, and we're about to cross $50,000 a month.
What is the status of this engagement?
We started discussions with KnubiSoft in August 2022 and started working with them in November 2022. Our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
KnubiSoft has helped us stay on track to release the project's first step in Q1 2023. Their developers' work is very well-aligned with our requirements. Moreover, the team is well-versed in using the tools; for example, the UI developer and product owner understand Figma very well. Since we're still in the first portion of the project, we don't have metrics yet.
How did KnubiSoft perform from a project management standpoint?
Their communication is very high-level; we have stand-up meetings daily and separate meetings as needed. I'm used to working with an international crew, and their English is very high-grade, so we haven't had a communication barrier.
Our main line of documented communication and ticketing is Jira. We use SharePoint for requirements documentation. Meanwhile, our communication and meetings are through Microsoft Teams. Our internal product manager details the vision and hands that to KnubiSoft's product owner. In turn, the product owner stays in contact with the development team and gathers the story points to put on Jira.
What did you find most impressive about them?
KnubiSoft's biggest strength is their ability to bootstrap and get going quickly. Normally, I would allot a month before a developer is ready for production. However, KnubiSoft submitted legitimate tickets on the second day of working with them. They've demonstrated a deep and fundamental understanding of how software should work.
I've worked in software development since 1995, and one of KnubiSoft's senior full stack developers is one of the brightest, most cheerful developers I've collaborated with. She could run circles around some of the people I've worked with throughout my career — I'm stunned by her.
Are there any areas they could improve?
Some of KnubiSoft's resources trend younger and don't have hard-nosed business experiences. Although they make up for it with the phenomenal technology education they access in Ukraine, their biggest area of opportunity would be to be receptive to business practices. Things don't work the same in business as in college. They're also coming off larger engagements with many more people and could be a bit more dynamic in their approach.
Do you have any advice for potential customers?
Even though KnubiSoft is more expensive than other offshoring companies, Ukraine's level of technological education is better than most. Previously, I always wanted to hire service providers stateside, and our experience with KnubiSoft has changed my mind.
You might also be concerned about the Russian Invasion of Ukraine, so I urge you to talk to their previous clients. I was initially concerned about that, but my experience has been that whenever the team loses power, they come back online after a few minutes and keep working. The team's fortitude to keep going is impressive, and they'll outperform other providers.
RATINGS
5.0
"My experience with them has been phenomenal."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
"They’re more expensive than other offshoring options."
Willing to Refer
5.0
NPS
Website Development for Software Development Company
Web Development
$10,000 to $49,999
Sep. - Oct. 2022
0.5
Quality
0.5
Schedule
3.0
Cost
0.5
Willing to Refer
0.5
"A complete waste of time and money."
Dec 7, 2022
Partner & Manager, Software Development Company
Anonymous
Verified
Other industries
Miami, Florida
11-50 Employees
Online Review
Verified
A software development company hired KnubiSoft to develop a website. After discussing the project document, the team was tasked with facilitating the process and focusing on UI to speed up the launch phase.
The client received nothing from the collaboration with KnubiSoft — the team failed to improve the UI and progress the project. Despite zero achievements, the team worked beyond the discussed deadlines and provided threats about the payment. Moreover, their customer service was complicated.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the manager/partner of a cargo transportation and software development company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire KnubiSoft, and what were your goals?
We needed a new development company to keep working in the development of one of our products and help us launch it ASAP.
SOLUTION
How did you select this vendor and what were the deciding factors?
They assured us that they had vast experience working with UI improvements and front end tasks as these were the most urgent needs at the moment. We made sure that they checked all the pending tasks, the code, everything and they mentioned that it looked very easy and that we should prepare more work as they would go through it pretty fast. In fact, we requested Sr developers and they promised that semi would be more than enough
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We shared the project documentation and code but we didn't have a kick of meeting or project presentation as apparently they would get up to date by themselves. We were planning to apply UI improvements in a few modules and front page in the first month.
How many people from the vendor's team worked with you, and what were their positions?
One project manager, one front and and one back end developer and a designer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We didn't get any outcome from the little time they worked for us. I spent 3 weeks asking them to deploy the application so that we would check their progress, they struggled terribly with this. We got a strict pack of hours of each position because we didn't know them so that we could make sure that they would start delivering and the designer exceeded these hours. They didn't make the UI improvements responsive so we didn't make any progress at all, quite the opposite actually, it all felt very amateurish. One day, out of nowhere the CEO of the company sent an email threating me that I should pay the bill that he sent the day before or I would meet his legal team in the USA, absolutely absurd after making 0 progress with any task. They also broke the instances that they configured in our AWS.
Describe their project management style, including communication tools and timeliness.
Terrible. The guy (Bohdan) was irresponsive most of the time and later on we discovered that they didn't use our repository, so besides their work leaving a lot to be desired of, they didn't share the repo with our project with us. What they said at the beginning that they would quickly go through the tasks was later changed by the PM saying that things would take time and that everything was super complicated. A complete waste of time and money.
What did you find most impressive or unique about this company?
Absolutely nothing.
Are there any areas for improvement or something they could have done differently?
All areas.
RATINGS
1.0
"Zero."
Quality
0.5
Service & Deliverables
"We didn't get any finished task, they worked in a different repository and broke our AWS instances."
“They’re strong at software development, and they excel at delivering technology solutions.”
Nov 11, 2022
COO, Within
Steve Weinstein
Verified
Other industries
San Jose, California
201-500 Employees
Phone Interview
Verified
KnubiSoft provides staff augmentation services to a software development company. These resources work on various projects for end clients related to cybersecurity, software development, and product design.
End customers are satisfied with KnubiSoft’s work and have provided excellent feedback, meeting the client’s expectations. Their team is very communicative and timely, and they leverage Jira to manage the projects. Additionally, they’re very knowledgeable and strong at delivering solutions.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the COO of Within. We provide software development services to companies, from startups to Fortune 100s. We also serve government agencies like the Federal Reserve and the city of San Francisco.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We had a lack of skills in-house, so we reached out to KnubiSoft to help us augment our team with the skills we didn’t have.
SOLUTION
What was the scope of their involvement?
KnubiSoft provides us with IT resources to augment our in-house skills. They mostly focus on cybersecurity but also help us with software development work for our clients. Additionally, they’ve helped us design some wireframes, and they’ve supported our product development work.
What is the team composition?
Currently, we have about 10–11 KnubiSoft employees working for us. Three of them are working on cybersecurity, 4–5 are working on product design, and the other three are working on software development. Additionally, we’ve talked with Den (CEO) and Alex (CTO).
How did you come to work with KnubiSoft?
One of their salespeople reached out to me via LinkedIn a couple of years ago. I found their message very interesting because they offered discount developers in Ukraine, so I had a call with Den and Alex. They explained more about their services, and we engaged with them.
How much have you invested with them?
On average, we spend close to $30,000 per month on their services.
What is the status of this engagement?
We started working together around May 2021, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Given that we work on various projects, the success metric we look for is customer satisfaction, and we’ve always achieved that goal. Our end customer has never complained about KnubiSoft’s work, and they’ve provided us with great feedback.
How did KnubiSoft perform from a project management standpoint?
KnubiSoft’s project management is very good. In addition to customer satisfaction, we also measure the completion of projects on time, which has always happened. Their team is very good at communicating with us via email and WhatsApp. Additionally, they use Jira for our clients.
What did you find most impressive about them?
KnubiSoft’s technology expertise is impressive. They’re strong at software development, and they excel at delivering technology solutions.
Are there any areas they could improve?
No, not really. The only challenge is that KnubiSoft is based in Ukraine, and our clients are based in the US, so there is a time lag in communication. Still, we knew what we were getting into from the start, so it hasn’t been an issue.
Do you have any advice for potential customers?
KnubiSoft is very direct, so the best way to collaborate with them is to be very clear about what you want and how you want it delivered so that they can deliver it for you. They’re great to work with and have really great people on their team, but they don’t engage in small talk to avoid wasting your time. Thus, treat them seriously and be ready to get to work.
RATINGS
5.0
"They’re very easy to work with."
Quality
5.0
Service & Deliverables
"Their work is great."
Schedule
5.0
On time / deadlines
"They’ve completed everything on time."
Cost
4.0
Value / within estimates
"They’re very good, but their costs are higher than other companies because they bring senior-level people into projects."
Willing to Refer
4.0
NPS
"Although some people might hesitate to hire a Ukrainian company due to the Russian Invasion, I'd highly recommend them because they're excellent.
Frontend Design & Dev for Audio Technology Company
Custom Software DevelopmentUX/UI Design
$10,000 to $49,999
June 2022 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
“We sorted out the budget ahead of time, and KnubiSoft has followed it perfectly.”
Sep 13, 2022
Executive, Yellow Van Productions
Anonymous
Verified
Arts, entertainment & music
Spain
1-10 Employees
Phone Interview
Verified
KnubiSoft has supplied two technical resources to an audio technology company. The team has designed and implemented the frontend for the client’s web application, which is a database for voice-over audio.
The KnubiSoft team has provided qualified resources who've performed great quality work. Although the app has yet to launch, the client has been pleased with the results so far. KnubiSoft has been a diligent, responsive partner; they've worked through Jira tasks and communicated via Telegram.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an executive at an audio technology company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We engaged KnubiSoft to help design and develop our web application. We’d already built the software but needed KnubiSoft to design and implement the frontend.
SOLUTION
What was the scope of their involvement?
We met with KnubiSoft for an initial call where they talked us through their web development and design services. Then, they sent us resumes for their available candidates, which outlined their skill sets, experience, and pay expectations. We interviewed a few candidates and settled on one designer and one frontend developer.
The KnubiSoft team has developed our web application’s frontend. They’ve built the frontend entirely from scratch using React, Material UI, and GraphQL. The web application is an extensive database and asset management system for voice-over audio. The core features include adding, removing, and updating database items.
What is the team composition?
We’ve worked with a sales representative, a designer, and a frontend developer from the KnubiSoft team.
How did you come to work with KnubiSoft?
We posted an advertisement for our project online, and a sales representative from KnubiSoft approached us. We had an initial call and felt their services were a good fit for our project, so we partnered with them.
How much have you invested with them?
We’ve invested about €12,000 (approximately $12,000 USD) in the partnership with KnubiSoft.
What is the status of this engagement?
We began working with KnubiSoft in June 2022, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
At this point, the KnubiSoft team has helped us develop roughly 80% of the application. While we haven’t finished the project yet, we’ve had a very positive experience working with KnubiSoft, and they've delivered superb quality work; we’d love to continue working together.
How did KnubiSoft perform from a project management standpoint?
The KnubiSoft team has been reporting to our internal project manager, so managing the project has primarily been our responsibility. Regardless, they’ve worked through Jira tasks efficiently and completed their assigned workflows.
We sorted out the budget ahead of time, and KnubiSoft has followed it perfectly. We’ve held daily scrum meetings, and the KnubiSoft team has been super diligent and timely. Some tasks have taken a bit longer than anticipated, but that’s normal for software development projects.
We’ve also Telegram to communicate and Microsoft Teams to meet.
What did you find most impressive about them?
We’ve been most impressed with their dedication to our project. The KnubiSoft team has been very responsive and helpful when we’ve had questions.
Are there any areas they could improve?
We’ve hired more junior team members from KnubiSoft, so my only constructive criticism would be for them to keep gaining experience and further develop their skill sets.
Do you have any advice for potential customers?
As with any project, it’s essential to communicate clearly and be as organized as possible on your end. As long as you define your expectations, you’ll get the best out of your partnership with KnubiSoft.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Green Laundry Services Company
Mobile App Development
$50,000 to $199,999
Apr. - Aug. 2022
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"The project manager was able to understand what we wanted in all our virtual calls, which was quite amazing."
Sep 12, 2022
CEO & Co-Founder, Pyck
Frederico Fonseca
Verified
Other industries
Portugal
1-10 Employees
Phone Interview
Verified
KnubiSoft designed and developed a mobile application for a green laundry service. Prioritizing a simple and efficient UX, they delivered a cross-platform application that is live in the App and Play Stores.
Leveraging Figma to produce an aesthetic interface, KnubiSoft's app has received significant design praise. They were quick to respond to issues during development — solving most in under four hours — and continue to be highly reactive post-launch. They're a communicative and collaborative team.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the CEO and co-founder of a family business called Pyck. We're a green laundry services company that goes and gets people’s clothing and delivers it to them in an ecological and sustainable way. Our main mission is to make laundry ecological, effortless, and very simple.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We approached them because we were looking for an app development solution. At the same time, we wanted to find a partner who could grow with us.
SOLUTION
What was the scope of their involvement?
We started off with a discovery session, which was quite amazing because it allowed us to understand what we could expect from KnubiSoft, what they could expect from us, and what the approximate final product we were looking for.
They used Figma, and the app is available for iOS and Android. We don’t have a desktop app, but we do have an admin functionality for the app through our desktops.
The main feature of the app is that it is fast and simple. Clients use the app to access our service, working through 4–5 steps to prepare their order, before putting their clothes in our specific laundry bags. By going through the app they only have to spend 10 seconds on the actual interaction with us, whether at their home, if we're picking up their clothes, or at our physical location.
What is the team composition?
I connected with around 15 people, but I believe there were around 25 people who worked on the project in total, including 2–3 main points of contact. I was in touch with one person during the onboarding process; following that, we were passed to the architectural design resources. From there, we were in touch with the designer, who we connected a lot with. We were also in touch with the project manager.
How did you come to work with KnubiSoft?
One of my brothers, who is also one of my founders, connected with them a very long time ago. When we were developing this business case, he thought about KnubiSoft, and we chose them from among other vendors here in Portugal. They were able to deliver in a short period of time and at a lower cost than the other contenders.
It was very important to us to find a partner who wanted to grow with us, could give us a good quotation at the beginning, and understood that this project needed to grow. KnubiSoft was very resilient, and we felt like they were part of our team even though we were hiring them as external developers.
How much have you invested in them?
The cost was between €35,000–€50,000 (approximately $35,000–$50,000 USD).
What is the status of this engagement?
The work started in April 2022, and the project was completed in August 2022. There is some ongoing work, as they offer three months of monitoring and problem-solving.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We still need to do marketing to drive downloads, and, because it's the summer in Portugal, people dry their clothes outside and aren't using laundry services as much; our busiest season is winter. I believe that downloads will start at the end of September and October. In the next four months, we expect to have 1,000–2,000 downloads.
When it comes to bugs and crashes, as soon as they're communicated to me by a friend, family, or user, I share it with KnubiSoft, and their project manager responds straightaway via Slack. As soon as I communicate an issue to KnubiSoft, the problem is solved within four hours at the most. The maximum is 24 hours. I've also gathered a lot of positive feedback when it comes to the design; we haven’t had any design issues.
How did KnubiSoft perform from a project management standpoint?
We used Slack a lot for communication and Telegram for quick questions. It was quite amazing how they instantly replied to my requests if there were any bugs, and this responsiveness has continued post-launch. Sometimes they don’t understand what I am trying to say, but they have a very quick attitude toward jumping on the problem. I had a very good experience on the project management side.
What did you find most impressive about them?
The project manager was able to understand what we wanted in all our virtual calls, which was quite amazing. Language can be a big barrier when speaking about technical and development terms, but that wasn't the case with KnubiSoft.
Are there any areas they could improve?
During the discovery session, they could have gone into more detail about button functionality and descriptions from screen to screen. They could also be more clear that the budget is determined by the design finalized in the discovery session.
Do you have any advice for potential customers?
You need to have a very strong connection with the person that is going to manage the project. Additionally, be honest in terms of what you want versus what you expect. As soon as there is an issue, talk to KnubiSoft straight away because they will solve it immediately.
Be straightforward with them from day one and they will be straightforward with you. They have very strong core values and are efficient.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for E-Commerce Company
Custom Software DevelopmentIT Staff Augmentation
$200,000 to $999,999
Apr. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They’re very responsive.''
Sep 6, 2022
CEO, Launch Cart
Greg Writer
Verified
Other industries
Escondido, California
11-50 Employees
Phone Interview
Verified
An e-commerce company hired KnubiSoft to provide staff augmentation. They've provided software development resources with Laravel PHP knowledge to take upon e-commerce site development.
The client is satisfied with KnubiSoft's work and keeps them onboard thanks to their knowledge. They lead a communicative process and stay within budgets and deadlines to ensure a solid project management experience. The team also praises their ability to appoint resources on a timely basis.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Launch Cart. We’re a SaaS e-commerce company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We needed help to augment our staff.
SOLUTION
What was the scope of their involvement?
KnubiSoft has been helping us recruit affordable and competent software developers for our projects. We started by providing them with software coding tests for their programmers to take, and their first developers passed the test, so we decided to go with them.
Their work involved creating parts and pieces of our e-commerce website. The platform is aimed to have functionalities like product reviews, merchant account processing, photos, and videos, among other features,
In terms of technologies, they’re coding using Laravel PHP, for instance.
What is the team composition?
We’ve hired two senior software developers from their team.
How did you come to work with KnubiSoft?
Someone introduced them to me, and after reviewing their work and having an initial phone conversation with them, I decided to hire them for this project.
How much money have you invested in this partnership?
We invest around $12,000 with them every month.
What is the status of this engagement?
We started working together in April 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve been keeping them onboard the project thanks to their ability to deliver good work on what we need from them.
How did KnubiSoft perform from a project management standpoint?
Project management is fantastic in terms of communication, sticking to deadlines, and staying within budget. In terms of tools, we use Jira, Slack, and Zoom — they’re very responsive.
What did you find most impressive about them?
Their ability to provide competent programmers on a timely basis is outstanding.
Are there any areas they could improve?
I don’t think there’s anything they can improve on.
Do you have any advice for potential customers?
Be clear with what you want from them to make it a straightforward process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web, App & Marketplace Dev for Music Investment Platform
Custom Software DevelopmentMobile App DevelopmentUX/UI DesignWeb DesignWeb Development
$200,000 to $999,999
June 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It’s not an easy project because we make changes weekly, but they survive each situation and meet most deadlines."
Feb 21, 2022
Founder & COO, Djooky
Andrey Dakhovskyy
Verified
Arts, entertainment & music
Berlin, Germany
1-10 Employees
Phone Interview
Verified
An international music startup hired KnubiSoft to develop their website, iOS and Android app, and online marketplace. The team made weekly, user-driven iterations on these platforms and set up a large database.
KnubiSoft’s top-notch development work has helped the client attract the attention of media outlets and investors. The team's adaptability to the highly iterative project and quickness to address any issues have allowed the app to evolve to a highly-rated platform that now houses over 200,000 users.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the founder and COO of Djooky, a music platform that invests in the future of music. We’re a full-fledged online global music platform serving as an ecosystem for artists and music lovers. In our marketplace for intellectual property rights, artists can issue royalty rights for their music which fans, labels, and regular investors can then buy and sell. We have two websites and one mobile app.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We hired KnubiSoft to help us with web design and mobile app development.
SOLUTION
What was the scope of their involvement?
KnubiSoft developed both the website and iOS and Android app from scratch. In the beginning, we didn’t have a clear understanding of what these platforms should look like and what functions we wanted to incorporate into them. It was a brand-new product, and we didn’t want to copy an existing website or app.
As a solution, we didn’t establish any form of architecture at the outset. We did numerous pivots throughout the process, and sometimes on a weekly basis, making each iteration according to the feedback of our users. KnubiSoft also developed a huge database where we could collect user data around their music preferences, listening history, and the artists that they’ve voted for.
Their team also recently developed our marketplace, starting with front- and backend development before moving into UI/UX design, as this was most convenient for our users. We launched the marketplace at the end of 2021, and we continue to work with the team to improve all of our platforms.
What is the team composition?
Over the course of two years, we’ve interacted with a total of 30 people, though we’re currently working with only 10–12.
How did you come to work with KnubiSoft?
We had worked with three other agencies prior to finding KnubiSoft. We’ve wanted to work with them since our first conversation, and it took about three months for us to formally enter an arrangement with them.
How much have you invested with them?
We’ve invested no less than $600,000 to date.
What is the status of this engagement?
Our partnership began in June 2020, and it is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Apart from having hundreds of reviews, our app has also received a five-star rating on the App Store and 4.7 stars on Google Play. We also now have over 200,000 registered users from 194 countries, 10% of whom are artists who’ve uploaded their work on our platform. We’ve even been featured by several media outlets as an innovative, first-of-its-kind platform and have received investments because of our product.
All of this has been made possible thanks to KnubiSoft’s round-the-clock responsiveness. They react promptly to any issues, even on the weekends or on holidays. We don’t encounter too many problems on a daily basis, but due to our large user base, the newness of our product, and my perfectionism, we find ourselves approaching their team very frequently for assistance. We’ve also experienced hacking and severe Amazon-related issues, but KnubiSoft efficiently addressed these situations, which is why we’ve stuck with them for two years.
How did KnubiSoft perform from a project management standpoint?
They are professional, reliable, and prompt. It’s not an easy project because we make changes weekly, but they survive each situation and meet most deadlines, so I cannot complain.
We have a shared Google Drive, and we communicate via WhatsApp, Telegram, and Zoom. When needed, we meet with their team in person.
What did you find most impressive about them?
Compared to the other teams we had previously worked with, KnubiSoft is flexible, quick to fix any issues, and reasonably priced.
Are there any areas they could improve?
No, everything is good on their side. I do wish we could hire a bigger team, but we have a limited budget.
Do you have any advice for potential customers?
Be sure to meet with their team more than once per week. This way, neither of you would have to wait until the next call to have your questions answered.
RATINGS
5.0
"We’ve been working with them for two years, and I think that speaks for itself."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Testing for Payment Platform
Application Testing
$10,000 to $49,999
Oct. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our collaboration truly feels like a partnership."
Feb 11, 2022
COO, Trustap
Steve Grice
Verified
Financial services
Cork, Ireland
11-50 Employees
Online Review
Verified
KnubiSoft has been tasked with testing several features of a payment platform's product. Their main goal is to catch up to how rapidly they've been growing their flagship product.
Stakeholders are highly impressed with KnubiSoft's dedication and willingness to facilitate additional requests for their platform. The team has a solution-oriented approach that feels like a partnership. So far, they have far surpassed the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the COO at Trustap. We are a milestone led payments platform, protecting buyers and sellers from fraud.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire KnubiSoft?
We have been rapidly growing our product and tech teams, but we're under resourced in QA. As we had a backlog of features to test we decided to outsource rather than go for permanent hires.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked at several vendors, checking reviews and looking for comparable case studies. After meeting with the shortlist we were convinced Olga and Knubisoft were the right partners. We found their approach consultative rather than 'salesy' and were impressed by how quickly they got to grips with our complex brief.
Describe the project in detail and walk through the stages of the project.
There were a large number of relatively small projects which the team worked through independently.
How many resources from the vendor's team worked with you, and what were their positions?
We had two QAs working full time on this project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
This is an ongoing relationship. We have been impressed by the dedication and quality of the team as well as Olga's willingness to facilitate additional requests and changes to the brief.
How effective was the workflow between your team and theirs?
I'm not directly involved in this but I'm not aware of any issues. The team speak great English and they seem to work very well with our in house project manager.
What did you find most impressive or unique about this company?
The solution oriented approach. Almost every other vendor we approached were more interested in closing us before they fully understood the brief. Our collaboration truly feels like a partnership.
Are there any areas for improvement or something they could have done differently?
We've not experienced any downside as yet, so unfair to suggest room for improvement. Our expectations have been more than met.
RATINGS
5.0
"Highly recommended."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have already recommended Knubisoft to a couple of contacts.
Web App Dev, Design, & Maintenance for Fintech Company
Custom Software DevelopmentUX/UI DesignWeb Development
$10,000 to $49,999
Feb. - Apr. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"KnubiSoft did well in structuring processes step-by-step."
Oct 27, 2020
Founder & CEO, Smart Arbitrage Technologies
Maksym Aptilon
Verified
Other industries
London, England
1-10 Employees
Phone Interview
Verified
KnubiSoft did full-stack development of a web app using HTML and React. The team also working on the UI/UX design of the product.
KnubiSoft's efficient designs and processes made for a successful engagement. The team was well-structured and accessible, and they completed their tasks on time. Not only were they a responsive partner, but they also had the ability to understand the business needs and produce creative work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder & CEO of Smart Arbitrage Technologies. We develop software solutions for the capital market.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KnubiSoft?
We needed software services to build our web app.
SOLUTION
What was the scope of their involvement?
KnubiSoft provided full-stack development, including UI/UX design, and they built the web app from the ground up. They did everything on the frontend, including design. They used HTML and React.
The web app has all the elements of our design, specific UX, action buttons, and more. They also provide ongoing maintenance of the web app.
What is the team composition?
I work with Dennis (COO), a frontend developer, and a UI/UX designer.
How did you come to work with KnubiSoft?
My friend, a client of theirs, referred them to me.
How much have you invested with them?
We’ve spent $20,000 plus maintenance fees.
What is the status of this engagement?
We began working with them in February 2020. The web app was launched in April 2020, but they’re still doing maintenance.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They were efficient in their design, UX proposals, and cost. It has been a successful collaboration, and we will continue working together.
How did KnubiSoft perform from a project management standpoint?
KnubiSoft did well in structuring processes step-by-step. They're always available and responsive, and they deliver on time. We used Figma to see pages and various app screens. We communicate via email, Slack, and phone.
What did you find most impressive about them?
They are professional and creative. The team is good at understanding what we need, even when we aren’t great at explaining it. Everything about working with them has been positive.
Are there any areas they could improve?
No, I don’t have any specific improvements to suggest.
Do you have any advice for potential customers?
Be transparent about what you want. If you don’t know, they will present innovative ideas.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
33 Reviews
Our Story
We are KnubiSoft — a team-grown global software partner born in 2012 from a 3‑person studio into 150+ engineers across offices worldwide.
Our mission: craft bespoke, scalable SaaS and enterprise solutions, from architecture and full‑stack development to QA, DevOps and our Testlum QA product. We value deep tech expertise, transparent communication, client-centred delivery, and measurable results proven across FinTech, LegalTech, E‑commerce, Logistics and more.
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