KnubiSoft

BACKGROUND

Please describe your company and position.

 I am the Business Development Manager of an information technology company 

Describe what your company does in a single sentence.

We are a software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• We engaged Knubisoft when we needed an external engineering partner to support a client project. Knubisoft helped us by taking ownership of the software development part and contributing to the delivery of a scalable full-stack solution. Their work focused on building a modern web application using React and Node.js, designed to support future growth and increased user demand. In addition, they supported improvements to the system architecture to make it more performant, secure, and maintainable, and helped streamline DevOps processes by introducing CI/CD practices and optimizing deployment workflows.

SOLUTION

How did you find KnubiSoft?

Social network

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included end-to-end development of the application, starting with a discovery. On the frontend, they developed a responsive React application with reusable components, efficient state management, and smooth integration with backend services, with a strong focus on performance, usability, and cross-device experience. On the backend, they built a robust Node.js API layer, including authentication and authorization, database design, and third-party integrations, while also implementing security best practices, validation, and logging to ensure stability and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project were clearly measurable. After release, page load times improved by around 40%, and backend response times were reduced by more than 35% due to optimized APIs and database queries. The system successfully handled traffic spikes of 2–3 times the normal load without degradation in performance. With CI/CD pipelines in place, deployment frequency increased by approximately 50%, while production incidents decreased thanks to better automation and monitoring. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Knubisoft followed an agile delivery approach with structured sprints and clearly defined milestones. They consistently delivered work on time and maintained transparency throughout the project. When adjustments were needed, they communicated proactively and suggested practical solutions to keep the project on track. Communication was regular and efficient through virtual meetings and messaging tools, and the team remained responsive to changing priorities while also providing technical input beyond execution.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did not simply execute tasks but actively contributed ideas, challenged assumptions when appropriate, and suggested architectural improvements that benefited the long-term scalability of the product. Their ownership mindset was particularly notable, as they treated the project as a partnership rather than a standard vendor engagement, consistently focusing on quality, maintainability, and performance.

Are there any areas for improvement or something KnubiSoft could have done differently?

Overall, we were very satisfied with the collaboration and did not identify any significant areas for improvement. The team remained attentive, responsive, and adaptive throughout the project, ensuring a smooth and effective partnership.

BACKGROUND

Please describe your company and position.

I am the CEO of Testerly

Describe what your company does in a single sentence.

Testerly is a team of well-integrated specialists with overall 15 years of experience in software development, testing, project and product management, and multi-domain expertise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

We needed a robust, no-code automation solution to support a high-stakes financial services project. Our goal was to eliminate manual testing bottlenecks and ensure 100% data integrity between POS systems and Java APIs.

SOLUTION

How did you find KnubiSoft?

Online Search

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We integrated the Testlum platform into the client's financial ecosystem to improve QA efficiency and reduce manual testing effort. The scope include implementing codeless UI automation for a React-based application, covering key user journeys and regression scenarios, as well as setting up API automation to validate Java-based services and ensure accurate financial data flows across the system. 
As a result, we delivered a fully automated regression suite that significantly improved test coverage, reduced QA cycles by 40%, and increased validation speed by 3x compared to the previous manual testing approach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Testlum enabled us to achieve 100% data accuracy for our client. We successfully shortened QA cycles from weeks to days (40% reduction) and boosted our CI/CD efficiency significantly by eliminating script maintenance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Knubisoft team was exceptional. They are true partners who prioritize the user's success.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We selected Testlum because its no-code approach is particularly well-suited for complex financial systems. Unlike traditional tools than require heavy scripting and ongoing maintenance, Testlum enabled us to quickly build stable, reusable test cases and establish a reliable safety net for validating the client's most critical financial data.

Are there any areas for improvement or something KnubiSoft could have done differently?

There were no major areas for improvement. Communication and delivery were smooth, and any minor adjustments were handled quickly and professionally.

BACKGROUND

Please describe your company and position.

I am the BDM of Sonomics

Describe what your company does in a single sentence.

Innovative digital products and custom software engineering solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• We engaged Knubisoft to help develop an automated fraud detection system for our client’s e-commerce platform.
• The primary goals were to identify suspicious transactions, prevent fraudulent activities in real time, reduce chargebacks, and eliminate the need for time-consuming manual reviews.

SOLUTION

How did you find KnubiSoft?

Online Search

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Knubisoft helps us develop a fraud detection system for a high-volume e-commerce platform, combining machine learning with a rule-based engine to identify and prevent fraud in real time. Key deliverables included an ML-based transaction risk scoring model, a rule-based engine for instant decision-making, a real-time monitoring dashboard, automated alerts and order blocking, scalable backend infrastructure, and full QA testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation led to a 72% reduction in fraud within the first 3 months and decreased chargebacks by 51%. The system fully automated transaction approvals, significantly reducing manual review efforts and improving operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Knubisoft has demonstrated strong project management throughout the engagement. They consistently deliver milestones on time and maintain clear, proactive communication.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine machine learning with rule-based logic into a seamless, real-time fraud prevention system has been particularly impressive so far. They also show a strong understanding of high-load systems and e-commerce risk patterns.

Are there any areas for improvement or something KnubiSoft could have done differently?

Knubisoft has been easy to work with, and the project is progressing well. Their responsiveness and expertise have made the collaboration very effective.

BACKGROUND

Please describe your company and position.

I am an Account Manager at Uvik.net

Describe what your company does in a single sentence.

Uvik.net is a software development company that builds custom web and mobile products and delivers end-to-end engineering services in Python, ML/AI engineering, and data engineering—from discovery and design to development, QA, and ongoing support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• We engaged Knubisoft to support the development of our client’s AI-powered chat assistant, designed to handle a high volume of FinTech support inquiries. The main objectives were to accelerate response times, ensure compliance, and increase support capacity without expanding the team.

SOLUTION

How did you find KnubiSoft?

• Clutch Site
• Social networks

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Knubisoft developed a custom chat interface and integrated an LLM trained on FAQs, compliance documents, and past tickets. They enabled multilingual support, ensured secure access control, and delivered key components including the chat interface with ticket preview and confidence scoring, backend integration, and thorough QA testing to ensure accuracy and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their work helped reduce average response times by 60% and effectively doubled the support team’s capacity. Response accuracy improved, escalations to human agents decreased, and the client’s support staff reported higher efficiency and overall satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Knubisoft demonstrated excellent project management. They consistently delivered milestones on schedule and were highly responsive to changing requirements and feedback. We primarily communicated via Slack for day-to-day updates, supplemented by weekly video calls for milestones and planning.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their ability to handle complex domain knowledge and integrate AI seamlessly into a live support workflow while maintaining strict security and compliance standards.

Are there any areas for improvement or something KnubiSoft could have done differently?

Collaboration was balanced and productive. 

BACKGROUND

Please describe your company and position.

I am the COO of DevIT Group

Describe what your company does in a single sentence.

DevIT is a fast-growing IT company delivering reliable, scalable, and modern digital solutions to clients worldwide. For more than 12 years, we’ve helped businesses turn ideas into working products — from custom software to complex web platforms, mobile applications, and professional Shopify solutions. Our principles are simple: strong engineering culture, transparent communication, and continuous improvement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• We engaged Knubisoft to support backend development for our client’s legacy financial system project and help modernize the platform while ensuring stable data flows and a scalable foundation for future growth. While we were busy with the frontend part, their team focused on strengthening the backend and architecture.

SOLUTION

How did you find KnubiSoft?

Online Search

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with Knubisoft on backend development for a legacy fintech platform, building investment modules for user data management, financial tracking, and automated workflows.
Key deliverables: core backend services, investment management modules, automated data workflows, and a scalable backend foundation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Knubisoft helped us modernize the backend, migrating to a scalable cloud architecture and automating critical data flows for faster, more accurate real-time reporting. The modular foundation now supports future integrations and improved operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is very communicative and timely, and they leverage Jira to manage the projects. Additionally, they’re very knowledgeable and strong at delivering solutions.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Knubisoft was their ability to quickly understand a complex legacy system and deliver a modern, scalable backend solution with minimal disruption. They combined strong technical expertise with clear communication, making the whole process smooth and reliable.

Are there any areas for improvement or something KnubiSoft could have done differently?

Overall, I believe Knubisoft is on the right track. They did an excellent job for our client, and we didn’t encounter any significant issues throughout the project.

BACKGROUND

Please describe your company and position.

I am the Executive of VirtuEd

Describe what your company does in a single sentence.

VirtuEd is a fully integrated tutoring platform that empowers certified teachers to manage and grow their tutoring business – all in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• Build a responsive web application
• Provide guidance on our tech stack

SOLUTION

How did you find KnubiSoft?

Worked with them on other projects

Why did you select KnubiSoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Knubisoft partnered with us to take over the development of VirtuEd, our tutoring platform, and provide a full technical rebuild. Their engagement covered both rescuing our existing system and establishing the strong engineering foundation we needed to scale.

The scope included:

Code Takeover & Migration

• Took ownership of a poorly written legacy system and stabilized the codebase.
• Migrated hosting and infrastructure from Microsoft Azure to AWS, ensuring a more reliable and scalable environment.

Platform Development

• Built new front-end components aligned to our design system, ensuring consistency and maintainability.
• Implemented core backend services including notifications, video chat with screen sharing, and collaborative whiteboarding.
• Integrated Stripe for seamless and secure payment processing.
• Delivered RESTful API endpoints across all major areas of the platform.

DevOps & Infrastructure

• Set up Docker, Jenkins, and Grafana to create a proper CI/CD pipeline with monitoring and visibility.
• Built custom Slack webhooks to push real-time notifications of deployments across development, staging, and production.

Quality Assurance & Testing

• Designed and executed a comprehensive QA testing plan, incorporating both regression testing and continuous validation for new features.

Key Deliverables

• Stabilized and migrated codebase from Azure → AWS.
• Full suite of reusable, design system–based UI components.
• Notification, video chat, screen sharing, and whiteboard services.
• Secure Stripe payment integration.
• Complete set of API endpoints to power the platform.
• CI/CD pipeline with Docker + Jenkins and monitoring via Grafana.
• Deployment notifications via custom Slack webhooks.
• End-to-end QA and regression testing framework. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes

Knubisoft’s work has produced tangible improvements across our platform and team operations:

Infrastructure Stability & Scalability

• Reduced downtime and deployment errors by moving from Azure to AWS with a properly configured CI/CD pipeline.
• Monitoring via Grafana improved visibility, helping us proactively address issues before they impacted users.

Product Development Velocity

• Establishing reusable front-end components based on our design system cut UI build time by 30–40%, allowing us to deliver new features faster.
• Automated regression testing and QA ensured we could release updates with confidence and reduced post-release defects.

Platform Functionality & User Value

• Delivered key features such as video chat with screen sharing and whiteboarding, giving teachers and students the tools to run engaging sessions.
• Integrated Stripe payments enabled us to process transactions reliably, reducing manual overhead and accelerating revenue collection.

Operational Efficiency

• Slack webhooks provided real-time deployment alerts across environments, improving team communication and reducing deployment-related issues.
• Endpoints and services were standardized, making onboarding new developers faster and lowering technical debt.

Overall, Knubisoft enabled us to transition from a fragile legacy system to a stable, scalable, and feature-rich platform that positions VirtuEd for long-term growth. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management

Knubisoft’s project management has been outstanding. They consistently delivered items on time and kept our team aligned throughout the entire engagement. Their communication was proactive and transparent — we always knew what was being worked on, what was coming next, and if there were any potential risks.

They were incredibly responsive to our needs, often going above and beyond to adjust priorities as our requirements evolved. Whether it was tackling urgent fixes, clarifying technical details, or iterating on new features, they were quick to respond and flexible without sacrificing quality.

Overall, their approach made the collaboration feel seamless, and we always felt confident that the project was in good hands.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about Knubisoft is the combination of technical depth and true partnership mindset. They weren’t just an outsourced team delivering code — they embedded themselves into our vision, proactively suggested improvements, and treated our product as if it were their own.

Their ability to take over a messy legacy system, stabilize it, and quickly stand up modern infrastructure while simultaneously building out complex new features was remarkable. Few partners can balance rescuing old code, implementing new architecture, and still keep delivering user-facing functionality at a high standard.

Beyond the technical excellence, their responsiveness and willingness to adapt stood out. They didn’t just execute tasks — they thought strategically, anticipated our needs, and gave us confidence that we had a partner invested in our long-term success.

Are there any areas for improvement or something KnubiSoft could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Co-founder of Lampa Software

Describe what your company does in a single sentence.

We are a software development company based in Ukraine that has been actively working with Mobile, Web and TV development for the last 10 years. We have a dedicated team of 75 on-site professionals, including Project Managers, QA testers, and Designers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• Expanded the technical team to accelerate and enhance project development

SOLUTION

How did you find KnubiSoft?

• Online Search
• Social networks

Why did you select KnubiSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The ECM project involved building a platform to integrate data from electrical assets like EES, smart meters, and charging stations into a single dashboard. Key deliverables included real-time data monitoring, easy asset onboarding, interactive diagrams for visualizing connections, and tools to calculate energy consumption and savings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully delivered a functional platform that allows users to monitor electrical infrastructure in real time, onboard new assets, and visualize energy consumption and expenses. It demonstrated solid system integration, scalability, and readiness for future mobile expansion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was effective and well-organized. Communication was smooth through Slack, Google Meet, and other channels, with multiple regular sync meetings each week to keep everyone aligned. The team was responsive to our requests and consistently delivered deliverables on schedule.

What was your primary form of communication with KnubiSoft?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their strong goal-oriented approach and their attentiveness to all feedback. They consistently listened and adapted, ensuring their solutions delivered high-quality value throughout the project.

Are there any areas for improvement or something KnubiSoft could have done differently?

Knubisoft delivered excellent results and kept the project on track from start to finish. Throughout our collaboration, everything progressed smoothly.

BACKGROUND

Please describe your company and position.

I am the CTO of Care Hop

Describe what your company does in a single sentence.

Care Hop provides urgent care and primary care services to its patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• Create a vehicle tracking app, similar to Uber or GrubHub

SOLUTION

How did you find KnubiSoft?

LinkedIn connection

Why did you select KnubiSoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Strong technical skills incl. cloud architecture, security, etc.

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project was to create 3 web-based apps, built in an AWS environment: 

1. Patient app - shows patients where the healthcare provider is on their way to visit the patient, estimated time to arrival, location on map, route to patient encounter, appointment related communication. 
2. Driver app - shows driver their next appointment, allows to accept or decline, time of appointment, route on map, communication regarding trip, allows driver to indicate arrival with message sent to patient.
3. Admin app - Driver CRUD, vehicle CRUD, current appointments list, appointment history, parameter driven messaging, e.g. send SMS to patient when car is 4 minutes out, send arrival SMS, reporting functionality, historic appointment heat-map, strategic vehicle placements maximizing coverage area on map, patient out of range alerting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All three apps have been tested and are currently being rolled out into production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had an account manager and a project manager assigned to us. Deliveries of deliverables were always on time. The team was exceedingly responsive to our needs and flexible regarding changes throughout the process. The project communication and all updates were handled very professionally but also with a personal touch. The group is a joy to work with.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm looking for development partners, not an extended workbench. I knew I needed solution ideas and advice and I got both wherever and whenever needed. I was impressed by the team's ability to think through a solution approach, understand the objective, and propose solutions or changes where things weren't designed in the best way. 

If approaches didn't work, by the time the next meeting came around the team had already discussed alternative approaches and proposed a new solution, rather than just reporting an issue and waiting for advice.

Are there any areas for improvement or something KnubiSoft could have done differently?

There is nothing I can think of that KnubiSoft could have done to improve the collaboration on this project, nor the delivery of the solution. Everything was spot-on.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a media company. Our organization is split into a few different parts, including a marketing agency that services the music industry. We also have a talent management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KnubiSoft?

We’ve hired KnubiSoft for software development services. 

SOLUTION

What was the scope of their involvement?

We started out exchanging emails about what we needed, and after a few interviews and a trial period, we found a developer that fit in with our team. KnubiSoft has primarily worked to reduce administrative work and scale our business without hiring additional employees. They are building tools to help us serve a B2C market. Key technologies include Django and Python. 

One of the main features of one of the softwares they’ve built helps us create campaigns. When a customer comes to us with a song they want to develop a creator campaign with, we can look at all the different creators that might be the right fit and send them to the customer. 

What is the team composition?

We work with one backend software engineer. 

How did you come to work with KnubiSoft?

KnubiSoft was a referral; we contacted them after a friend successfully engaged with their team. 

How much have you invested with them?

We’ve spent around $75,000. 

What is the status of this engagement?

We started working together in August 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We found what we needed in a software developer and have decided to continue working with KnubiSoft. We’re confident that we’re adding a lot of value with these technology tools and will continue to build with them. Overall, the work from KnubiSoft has exceeded our expectations. 

How did KnubiSoft perform from a project management standpoint?

We handle project management internally, but our developer delivers on time. We communicate via Slack, Notion, and email. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Maryna (Python Developer). 

What did you find most impressive about them?

Their biggest strength is their ability to hire talented developers. Everything they’ve provided is smooth, and they are highly responsive. 

Are there any areas they could improve?

There’s nothing we can come up with at this point. 

Do you have any advice for potential customers?

Be as specific as possible, and be realistic with your expectations. 

BACKGROUND

Please describe your company and position.

I am the Lead, Product Design of a software company

Describe what your company does in a single sentence.

We're an open-source platform that provides secure collaboration for technical and operational teams that work in environments with complex security and trust requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnubiSoft to accomplish?

• Full-time UX Research Resource
• Full-time UX Design Resource

SOLUTION

How did you find KnubiSoft?

Online Search

Why did you select KnubiSoft over others?

• Pricing fit our budget
• Referred to me

How many teammates from KnubiSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted two resources for full-time engagement from Knubisoft: a UX Designer and a UX Research to support our needs on the product design team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UX researcher helped us establish our research practice, which was not in a mature state. They also worked on specific project-based research initiatives supporting designers in their efforts to create user-centered designs. This enabled designers to be more focused on their design projects. 

The UX designer aided in overflow design support for additional design team coverage as we were growing. They supported a feature team with any UX needs and requests as they came up and worked on design explorations for new initiatives that unfortunately got restructured near the end of the contract.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The UX Researcher was very proactive and responsive in all of her work. She took the initiative to deliver above and beyond what was asked of her and always in a timely fashion. The UX Designer we hired had some difficulties with understanding project requirements at times and their management of projects was not very structured or efficient.

They were less communicative than expected and at times not as responsive as we would like. Some work took longer than expected and the work wasn't always solving the original problem or following the requirements which meant re-working and therefore adding to the time it took to complete. In addition, file organization was not well maintained.

What was your primary form of communication with KnubiSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The speed at which they are able to find resources and fill a position is impressive. They brought to us multiple qualified candidates within days of our requests.

Are there any areas for improvement or something KnubiSoft could have done differently?

We definitely had some difficulties with communication. The contracted resources we worked with spoke English fairly fluently, but at times there were barriers. We are a globally distributed company, but are based in North America and working and writing language is english. We had difficulty at times with written reports, asynchronous written communication, presentation skills and comprehension of requirements in english.