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Evoice

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A Better Way To Connect.

Since eVoice was founded in 2000, we have been dedicated to helping small businesses manage calls more efficiently, maintain a professional image, and empower our customers with the freedom to work from anywhere.

 

In short, eVoice is a better way to connect.

 

Cited by Inc. Magazine as one of the “Best Voicemail Management Services,” eVoice gives entrepreneurs and small businesses the flexibility they need to manage their communications on the go.

 

Free trial

4000 mins $79.99/mo

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    250 - 999
  • Year founded
    Founded 1995

Service Lines
Call Center Services
55%
Customer Service Outsourcing
25%
Transcription
20%
Select Focus Area
Inbound Services
Answering services
40%
Inbound appointment scheduling
33%
Virtual receptionist
27%
Customer Service Outsourcing
Phone Support Services
100%
Transcription Focus
Audio to Text Transcription
100%
Industries
Advertising & marketing
10%
Business services
10%
Education
10%
Financial services
10%
Government
10%
Hospitality & leisure
10%
Information technology
10%
Legal
10%
Medical
10%
Real estate
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.8 /5

What Clients Have Said

Evoice offers attractive pricing plans ranging from $12.99 to $79.99, catering to diverse client needs. Clients report significant savings, with one saving $25,000 monthly. Annual spending varies from under $1,000 to nearly $1 million, indicating good value for different business sizes.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Evoice Review Insights

Overall Review Rating

4.5
  • Quality 0.9
  • Schedule 0.8
  • Cost 0.8
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Room for Increased Marketing Efforts

    Clients suggest that Evoice could benefit from increased advertising and promotional efforts to enhance brand visibility and attract more customers.

  • Cost and Time Savings

    Evoice's services are noted for generating significant cost and time savings for clients, with reports of saving up to 35 hours and over $200 monthly. One client highlighted annual savings of up to $25,000.

  • Flexible and Attractive Pricing Plans

    The company offers a range of pricing plans, from $12.99 to $79.99, which are considered attractive and tailored to different client needs, making their services accessible and cost-effective.

  • Effective Customer Service Solutions

    Clients praise Evoice for providing reliable and high-quality customer service solutions. Their answering services are described as easy to use and effective in handling high volumes of inbound calls, helping companies improve customer service.

  • Long-Term Client Relationships

    Several clients have maintained long-term relationships with Evoice, some spanning over a decade, indicating high levels of satisfaction and trust in their services.

  • Positive Word-of-Mouth and Online Presence

    Evoice's services are often discovered through online searches and positive word-of-mouth, highlighting their strong reputation and effective online presence.

Evoice Reviews

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Location

Evoice is a Wonderful Asset

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has been a wonderful asset to our business so far and we have had all positive reviews about it."

Jun 21, 2017
Executive, Human Resources
Anonymous
  • Retail
  • Jackson, Tennessee
  • 51-200 Employees
  • Survey Response

Evoice Provides Positive Results

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It has improved our call volumes and our overall customer service."

Jun 21, 2017
Manager, Other
Anonymous
  • Other industries
  • San Francisco, California
  • 501-1,000 Employees
  • Survey Response

Evoice Has Great Sound Quality

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Evoice has great sound quality."

Jun 21, 2017
Owner, Marketing
Anonymous
  • Retail
  • Needles, California
  • 1,001-5,000 Employees
  • Survey Response

Better Customer Service and Quality

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"Evoice has better customer service and quality than other providers."

Jun 21, 2017
Associate, Sales
Anonymous
  • Other industries
  • Honolulu, Hawaii
  • 1,001-5,000 Employees
  • Survey Response

Online Chat Features for Telecomm Firm

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has been satisfactory."

Jun 21, 2017
President, Marketing
Anonymous
  • Telecommunications
  • Faber, Virginia
  • 501-1,000 Employees
  • Survey Response

Integrates Well With Business and Great Quality

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It has been a huge relief for my organization, and made us feel like we can get more productive things done."

Jun 21, 2017
Manager, Human Resources
Anonymous
  • Automotive
  • Lodi, California
  • 501-1,000 Employees
  • Survey Response

Evoice is a Great Tool

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Evoice is very professional, it's a great tool simply because it allows our employees to focus on the task at hand."

Jun 21, 2017
Manager, IT
Anonymous
  • Other industries
  • Buffalo, New York
  • 501-1,000 Employees
  • Survey Response

Affordable and Easy to Set Up Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Our customers get immediate responses to their inquiries and it has increased the overall productivity of our company and customer satisfaction."

Jun 21, 2017
Owner, Other
Anonymous
  • Real estate
  • Brevard, North Carolina
  • 1-10 Employees
  • Survey Response

Very Innovative Answering Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has been awesome for my company since we're always on the move and can be reached whenever."

Jun 21, 2017
Owner, Administration
Anonymous
  • Arts, entertainment & music
  • Tampa, Florida
  • 11-50 Employees
  • Survey Response

Affordable and Reliable Service

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It has helped us keep in contact with more customers when we are not available ourselves at all times."

Jun 21, 2017
Associate, Customer Service
Anonymous
  • Other industries
  • New Britain, Connecticut
  • 10,001+ Employees
  • Survey Response

Showing 11-20 of 27 Reviews

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