# Closeloop Technologies LLC Closeloop Technologies LLC Reviews (41), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 9 connections joined Closeloop Technologies LLC's Network [Visit Website](https://closeloop.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-common) [Get a Custom Proposal](https://clutch.co/profile/closeloop-technologies) **AI Driven Software Solutions** **Closeloop Technologies — AI-Powered Custom Software, Business Automation & Data Solutions \| California** Tired of slow software, siloed data, or manual processes eating into your margins? Closeloop Technologies builds AI-powered digital solutions that help businesses cut costs, move faster, and scale smarter. Trusted by growth-stage and enterprise clients since 2011, our founders are from Oracle, Apple, Google, Meta, LinkedIn, and VMware. We provide top quality talent without the big-tech price tag. ⭐ Inc. 5000 fastest-growing company in its segment \| 99.9% client satisfaction score \| 15+ years delivering complex software \| Strong base of repeat clients who trust us with their most critical systems We don't just write code — every engineer on your project uses AI to build faster, catch bugs earlier, and maximize your ROI from day one. That means fewer delays, lower costs, and stronger ROI from day one. It's why our clients keep coming back. **What we build:** - **AI Transformation & Automation:** Business process automation, CRM/ERP (Salesforce, NetSuite), legacy systems modernization, systems integration, third-party API integrations - **Custom Software & SaaS Development:** Full product lifecycle, from wireframing and prototyping to scalable, production-ready platforms - **Data Engineering & Analytics:** ETL/ELT pipelines, Databricks, Snowflake, data warehousing, data governance, BI dashboards - **Mobile & Web App Development:** Native iOS/Android, Flutter, React Native, PWAs, Bluetooth-enabled apps, API-first architecture - **Cloud Engineering & DevOps:** Cloud migration, cloud-native builds, optimization, and robust DevOps pipelines - **Next-Gen Technology:** Generative AI integrations, Internet of Things (IoT), Blockchain, Platform Engineering 📍 California-based executive team and project management team with Offshore Engineering. Serving clients across the US and globally. 🔗 Ready to modernize your operations? Visit closeloop.com for a free consultation. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $25 - $49 - Number of employees: 50 - 249 - 3 Locations: - Mountain View, CA (Headquarters) - Sahibzada Ajit Singh Nagar, India - Jaipur, India - Founded in 2011 - 1 languages: English - 1 timezones: Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% AI Consulting - 30% Custom Software Development - 10% CRM Consulting and SI - 10% ERP Consulting and SI - 10% Mobile App Development - 10% Web Development ### Focus Areas - ERP Solutions: - 70% NetSuite ERP Consulting & Implementation - 20% ERP Implementation - 10% ERP Selection - CMS Focus: - 70% Sitecore CMS - 20% Drupal CMS - 10% WordPress CMS - CRM Functions: - 60% CRM Customer Support - 30% Sales automation - 10% Marketing automation - CRM Solutions: - 60% Salesforce CRM Consulting & Implementation - 40% HubSpot CRM Consulting & Implementation - AI Consulting Focus: - 50% AI Deployment - 20% AI Security Management - 20% AI Strategy - 10% AI Maturation - Mobile Platforms: - 35% Android App Development - 35% iPhone iOS App Development - 30% Hybrid & cross platform apps - AI Expertise: - 35% Chatbots & Conversational AI - 20% AI Recommendation Systems - 20% Natural Language Processing - 15% Machine Learning - 10% Cognitive Computing - Application Platforms: - 25% Amazon Application Development Framework - 25% Azure Platform - 25% Linux server - 10% Google app engine - 10% Windows server - 5% Heroku - Mobile Focus: - 20% Business Intelligence Mobile App Development - 20% Sales Enablement & CRM Mobile App Development - 10% Consumer Mobile App Development - 10% Enterprise Mobile App Development - 10% Financial Mobile App Development - 10% Mobile Commerce - 10% Social App Development - 10% Travel & Lifestyle Mobile App Development - Programming & Scripting: - 20% Python - 10% Java - 10% JavaScript - 10% Kotlin - 10% Other programming & scripting languages - 10% PHP - 10% SQL - 10% Swift - 5% AJAX - 5% HTML5 - Frameworks and CMS: - 20% React - 10% Angular - 10% CakePHP - 10% Django - 10% Flutter - 10% Laravel - 10% NextJS - 10% NodeJS - 10% React Native ### Industries - 20% Retail - 10% Advertising & marketing - 10% Consumer products & services - 20% Financial services - 10% Medical - 10% Manufacturing - 10% Other industries - 10% Real estate ### Clients - 30% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Closeloop Technologies offers competitive pricing and good value for cost, with projects ranging from $20,000 to $2 million. Clients appreciate their responsiveness, project management, and ability to deliver quality results on time, making them a reliable partner for various software development needs. **Most Common Project Size**: $10,000 to $49,000 based on 37 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $200,000 to $999,999 based on 21 reviews - Mobile App Development: $50,000 to $199,999 based on 11 reviews - Web Development: Less than $10,000 based on 8 reviews - UX/UI Design: Less than $10,000 based on 7 reviews - Cloud Consulting & SI: $10,000 to $49,000 based on 5 reviews - Cybersecurity: Less than $10,000 based on 1 review - IT Managed Services: $200,000 to $999,999 based on 1 review - E-Commerce Development: $50,000 to $199,999 based on 1 review - Other IT Consulting and SI: Less than $10,000 based on 1 review - Search Engine Optimization: Less than $10,000 based on 1 review - Web Design: Less than $10,000 based on 1 review - AI Development: $10,000 to $49,000 based on 1 review - IT Strategy Consulting: Confidential based on 1 review ### Packages Offered - CRM Consulting and SI Packages — starting at $18,000/month - ERP Consulting and SI Packages — starting at $22,000/month - Custom Software Development Packages — starting at $15,000/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Closeloop Technologies LLC Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Communicative (15 mentions) - Timely (14 mentions) - Great project management (13 mentions) - Proactive (5 mentions) - Collaborative (4 mentions) - High-quality work (4 mentions) - Creative (3 mentions) - Flexible (3 mentions) - Accessible (2 mentions) - Easy to work with (2 mentions) - Efficient (2 mentions) - Exceptional performance (2 mentions) - Innovative (2 mentions) - Knowledgeable (2 mentions) - Open to feedback (2 mentions) - Reasonable pricing (2 mentions) - Transparent (2 mentions) - Passionate about their work (1 mentions) - Reliable (1 mentions) - Team players (1 mentions) ### Review Highlights **Timely Delivery and Quality Outputs** Closeloop Technologies is known for delivering projects on time and maintaining high-quality standards. Clients report satisfaction with the timely completion of projects, even under tight deadlines, and praise the robustness of the solutions. **Cultural and Value Alignment** Many clients choose Closeloop Technologies due to their cultural fit and aligned values. This synergy often leads to successful collaborations and satisfied clients who value shared business ethics. **Strong Project Management Skills** The company is consistently recognized for its effective project management. They are communicative, adhere to timelines, and manage projects with transparency, utilizing tools like Jira and Zoom to ensure smooth workflows. **Responsive and Collaborative Approach** Clients commend Closeloop Technologies for their responsiveness and collaborative work style. They actively engage with clients to understand their needs and provide solutions, fostering a partnership rather than a vendor-client relationship. **Room for Improvement in Communication Tools** While communication is generally strong, some clients suggest that Closeloop Technologies could enhance their use of modern communication and project management tools like Figma and Asana to further streamline processes. **Effective Use of Onshore-Offshore Model** The company's use of an onshore-offshore model is praised for its cost-effectiveness and 24/7 support. This model allows for continuous progress on projects, benefiting clients with round-the-clock development. **High Customer Satisfaction** Overall, clients express high satisfaction with Closeloop Technologies, highlighting their professionalism, quality of work, and ability to meet or exceed expectations in delivering comprehensive software solutions. **Impressive Technical Expertise** Closeloop Technologies' technical expertise is frequently highlighted, with clients noting their ability to handle complex software development tasks and leverage the latest tech stacks effectively. **Proactive Problem-Solving** Clients appreciate the company's proactive approach to solving problems. They offer innovative solutions and advice, ensuring projects align with business goals and addressing issues promptly and effectively. ### Closeloop Technologies LLC Reviews #### Job Tracking System Development for Staffing Agency (Featured Review) **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Closeloop Technologies built a staffing agency's tracking system. The platform matches applicants to jobs and updates them about their application status. They continue to create new versions of the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Premier Talent Partners - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 27, 2022 **Feedback Summary**: Recruiters now spend less than 10% of their time scheduling interviews, compared to a 60% time allotment before the system was launched. Closeloop Technologies is collaborative, thorough, and agile. The client is also impressed with the team's solid project management process and technical skills. ""The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond."" **BACKGROUND** Please describe your company and your position there. I am the COO of a national staffing agency that specializes in temporary, contract and permanent recruiting for Administrative, HR, Operations, Customer Service, Sales, Marketing, Finance, Accounting and Technical jobs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We felt there was an opportunity to automate many processes in our recruiting workflow, and create more transparency and reduce time-to-hire for our clients and candidates. Our staff was spending 60% of their time on scheduling interviews. Our clients wanted access to the candidates in our applicant tracking system. Our candidates wanted to be more informed of their application status. And we wanted to create something that could match applicants to jobs as well as our recruiters could. We sought Closeloop's help building an innovative platform that would disrupt our antiquated process and clunky user experience. **SOLUTION** How did you select this vendor and what were the deciding factors? Closeloop was referred to us by a friend. We have found them to be integral in our process of evaluating our problems and coming up with solutions that are innovative, elegant in design, and complimentary to the level of service we want to provide. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had no software development experience, so Closeloop acted as a CTO and futurist for us in identifying the concepts and specs of this platform we created. We met daily for months, learning about and walking through the steps of intelligent software development, status updates, white-boarding, ideation and brainstorming. Closeloop handheld us in defining the details of the specs, evaluation of the technical tools that we would need to build our stack, the mockups and UX/UI design elements, resource planning, testing, training, implementation and enhancement planning. After we launched the platform we realized the users wanted some things done differently so we quickly recalibrated, pivoted and came up with new versions of elements of the platform. We were in over our heads and would not be anywhere near where we are today without the strategy, planning, intelligence, patience, adaptability and amazing communication of Closeloop. How many people from the vendor's team worked with you, and what were their positions? The great Closeloop team that continues to help us consists of a unique onshore/offshore model with constant onshore communication. We work their CEO, who acts as our CTO and two project managers, who are all onshore. We also work with one off-shore project manager and anywhere from 9-20 off-shore engineers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our recruiters used to spend 60% of their time scheduling and rescheduling interviews. Now they spend less than 10%. Our clients used to have to wait anywhere from 30 minutes to two days to see matched candidates for their jobs, now they can see them instantly. Our candidates used to have to wait hours to days to get feedback about their application and next steps in the process. Now they receive updates as soon as actions are taken and decisions are made. We've dramatically changed the way, speed and impact of how we work. Describe their project management style, including communication tools and timeliness. The project management, communication, tools and timeliness were amazing, even as the scope was a moving target for a long time. They are truly agile. We had so much transparency and collaboration into what was being done when. The spec-ing and planning were so on point we knew exactly when deliverable would and did happen, and nothing was ever off, delayed or misunderstood. The amount of experience and intelligence of the Closeloop team really shined in the area of project management. As of two years into this ongoing project Closeloop has delivered over 7,000 jiras. What did you find most impressive or unique about this company? What we love about Closeloop is how smart they are. We really benefit from that more than anything else. The CEO's deep technical expertise from working with companies like Apple, Facebook, Google and LinkedIn are beyond helpful. Additionally the level of communication is impeccable. The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond. They are so agile, creative, disciplined and thorough. Beyond that we just have a lot of fun working together. They treat us and all of their employees very well. They are family to us. Are there any areas for improvement or something they could have done differently? With the amount of time and money we have had to spend on this project, there is nothing they could have done more or better for us. --- #### Custom Software Development for Luxury Digital Mktg Agency **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Mar. 2024 - Jan. 2025 **Project Summary**: Closeloop Technologies developed a data visualization and collaboration tool for a luxury digital marketing agency. The tool allowed users to provide context on data and collaborate in the reporting UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, Data Insights & Analytics, Block & Tam - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 12, 2025 **Feedback Summary**: Closeloop Technologies delivered a functional tool, and the client migrated to using it as a way of working. The team communicated excellently, broadly met all deadlines, and utilized a Jira ticketing system to log progress. Moreover, they had regular meetings to discuss next steps. ""I was impressed by how easy and seamless it was to work with the team across all levels."" **BACKGROUND** Please describe your company and position.I am the VP, Data Insights & Analytics of Block & TamDescribe what your company does in a single sentence.Luxury Digital Marketing Agency **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Build a digital marketing reporting suite **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Closeloop Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Build a data visualization and a collaboration tool that allows users to provide context on data, specific data points, and datasets. The context would be supplied via commenting directly in the Data Visualization UI and collaborating directly in the reporting UI. The tool would allow building client specific templates. All context and collaboration would be stored as an asset for future use.Data will be sourced from integrations with platforms like Google Ads, Bing Ads, Meta, Pinterest, TikTok, Google Analytics, and other such platforms. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Agency usage and uptake and a migration to using this tool as a way of working. Longer terms ability to sell to other vendors as a stand alone tool.Describe their project management. Did they deliver items on time? How did they respond to your needs?Excellent comms, broadly met all deadlines and used a jira ticketing system to log progress along the way. Regular calls (at key points during the project these were daily), to discuss tasks / progress and to align on goals and talk about abouyt next steps.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by how easy and seamless it was to work with the team across all levels from the owner, Assim, project managers all the way through to the specific devs working on the project.Are there any areas for improvement or something Closeloop Technologies could have done differently?N/A --- #### Mobile App & Custom Software Dev for Grocery Distributor **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $50,000 to $199,999 - Project length: Oct. 2024 - June 2025 **Project Summary**: Closeloop Technologies has developed a proof-of-delivery Android app for a grocery distributor. The team is also responsible for building a custom software solution. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CIO, GSC Enterprises, Inc - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 21, 2025 **Feedback Summary**: Closeloop Technologies has delivered multiple app versions, meeting the client's expectations. The team adheres to schedules and is responsive to needs, communicating via virtual meetings, emails, and messaging apps. Their ability to quickly learn the client's business nuances is impressive. ""The team is very responsive."" **BACKGROUND** Please describe your company and position.I am the CIO of GSC Enterprises, IncDescribe what your company does in a single sentence.We are a wholesale grocery distributor. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Develop Proof of Delivery Android App **SOLUTION** How did you find Closeloop Technologies?ReferralWhy did you select Closeloop Technologies over others?Referred to meHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work was to develop a proof of delivery Android app for our delivery drivers. Our delivery process is unique. Therefore, we needed a custom software solution. Our deliverables are the app itself along with underlying code. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from the project are delivered versions of the software.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team is very responsive. So far, they have met or exceeded all schedule commitments. They are also very responsive to our needs.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What we found most impressive was how they immersed themselves in our business to learn it's nuances. This turned out to be crucial in developing the software we needed.Are there any areas for improvement or something Closeloop Technologies could have done differently?The only thing I can think of that I think could do better is regard to communicating their estimated schedules. They are a professional software development company and use professional software development scheduling terms. Unfortunately, we were not well versed in these terms. They cleared up our confusion pretty quickly though. --- #### Dev & Design Services for Web Development Agency **The Project** - Services: UX/UI Design, Web Development - Project size: Less than $10,000 - Project length: Sep. 2023 - Ongoing **Project Summary**: A web development agency has hired Closeloop Technologies to enhance the functionality and UX of their websites. After a comprehensive website audit, the team has proposed and executed strategic enhancements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Web Wizards USA - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 16, 2023 **Feedback Summary**: Closeloop Technologies’ efforts have increased website traffic, improved user engagement, and heightened security against cyber threats. The team excels in project management, delivers on time, and proactively addresses evolving requirements. Their creative approach was commendable. ""They transform complex ideas into stunning web experiences."" **BACKGROUND** Please describe your company and position.I am the CTO of Web Wizards USADescribe what your company does in a single sentence.WebWizards USA is a dynamic web development agency known for crafting cutting-edge websites and digital solutions tailored to meet the unique needs of businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Our primary objective in partnering with Closeloop Technologies was to enhance the functionality and user experience of our websites, ensuring they remain at the forefront of web technology. **SOLUTION** How did you find Closeloop Technologies?Clutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Closeloop Technologies initiated the project with a comprehensive website audit. They proposed and executed strategic enhancements, including responsive design improvements, streamlined navigation, and advanced security features. Key deliverables included fully optimized websites and seamless user experiences. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project resulted in notable outcomes, including a significant increase in website traffic, improved user engagement, and heightened security against cyber threats. These measurable outcomes demonstrated clear progress and contributed to our success.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop Technologies excelled in project management, consistently delivering on time and proactively addressing our evolving requirements. Their effective communication and problem-solving abilities were impressive.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about Closeloop Technologies was their creative approach to web development. They transform complex ideas into stunning web experiences, and their commitment to understanding our unique needs was highly commendable.Are there any areas for improvement or something Closeloop Technologies could have done differently?We found Closeloop Technologies to be remarkably efficient and proficient throughout our collaboration. Their commitment to our web development project left us with no areas where they could have done differently. Their exceptional work aligns seamlessly with our high standards for excellence. --- #### Custom Software Dev for Software Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: Closeloop Technologies has developed an internal communication platform for a software company. They've also integrated the platform into the client's code base, enhanced features, and suggested UX testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Airbase - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Aug 24, 2023 **Feedback Summary**: Although the project is still in progress, the client has already noticed notable improvements in design thanks to Closeloop Technologies' user testing. The service provider is highly proactive and delivers the tasks ahead of schedule. Their communication and accountable mindset are praiseworthy. ""I must highlight that Closeloop Technologies has outperformed all the freelancers I've dealt with on various projects."" **BACKGROUND** Please describe your company and position.I am the Founder & CEO of AirbaseDescribe what your company does in a single sentence.Airbase is an all-in-one spend management tool that aids financial control and visibility for businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?In contrast to pre-existing solutions like Slack, our objective was to develop an internal communication platform. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?Pricing fits our budgetGreat culture fitReferred to meHow many teammates from Closeloop Technologies were assigned to this project?9Describe the scope of work in detail. Please include a summary of key deliverables.By talking about our needs and vision, Closeloop Technologies started the process. With this information, they built a reliable communication mechanism that was included into our proprietary code base. Future feature improvements were made possible by their use of TypeScript and React.js. Additionally, they recommended that we carry out on-site UX testing with our staff. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The recent input highlights the significant improvement in design brought about by user testing, however tangible results are still to come. I wouldn't have discovered this realization as quickly working alone or with freelancers, but this technique has given me concrete insights on design faults.Describe their project management. Did they deliver items on time? How did they respond to your needs?I must highlight that Closeloop Technologies has outperformed all the freelancers I've dealt with on various projects. Particularly exceptional has been their project manager. Amazingly, they're ahead of schedule—something I've never experienced before. I briefly wondered whether there was a mistake in their quotation or billing as a result of their proactive attitude. After examination, my top freelancers gave the code an impressive 9 out of 10. They distinguish themselves by utilizing cutting-edge technologies, such as TypeScript, PostScript, and the most recent React stack.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The degree of ownership is what makes Closeloop Technologies stand out from the competition. They actively take on responsibility, unlike other instances of micromanagement I've encountered. For instance, when given the challenging task of introducing push alerts, they quickly came back with five studied choices, replete with benefits, drawbacks, and implementation timelines.Are there any areas for improvement or something Closeloop Technologies could have done differently?There aren't any obvious areas for improvement, except from the sporadic communication issues with one individual (who was later fired from the project). English fluency among the team's members guarantees clear communication. --- #### Custom Software, Web Dev & Design for Credit & Loan Startup **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: A credit and loan startup has hired Closeloop Technologies to create an AWS cloud infrastructure using Invision. The team has also created a locally hosted MVP and a website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Credit Sesame - Industry: Financial services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Aug 24, 2023 **Feedback Summary**: Thanks to Closeloop Technologies, the client has received positive acclaim regarding the platform. Also, the initial design exhibited the potential for remarkable outcomes. The service provider is highly productive and ensures excellent communication and project management via Skype and Telegram. ""Their proactive learning and advice greatly enhanced the final product."" **BACKGROUND** Please describe your company and position.I am the Founder and CEO of Credit SesameDescribe what your company does in a single sentence.Credit Sesame is a credit and loan startup that automates and simplifies consumer credit and loan administration. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Our customer had handed us a software development project, but our staff was already overburdened. Closeloop Technologies was brought in to help us manage the workload. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?Pricing fits our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Closeloop Technologies were assigned to this project?9Describe the scope of work in detail. Please include a summary of key deliverables.Our customer supplied us with a list of specifications for a revolutionary finance strategy. Instead of interest charges, this strategy used unique loan management procedures. Closeloop Technologies was critical in developing the underlying business logic. They started from the ground up, including design and backend databases. They displayed a thorough comprehension of the financial model, even suggesting ideas to improve its coherence. In terms of technologies, they used InVision to design and build up an AWS cloud architecture. They constructed a locally hosted MVP initially, and then a comprehensive website that we showed to the customer **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?People who have seen the application have generally given it favorable reviews. Although the first design was seen to be overly simple (keeping in mind that it was an MVP), their skills imply that they could produce a more complex design if necessary. The project took longer to start from our end due to various client-related delays in the beginning. We were nevertheless pleased with what Closeloop Technologies provided. We're thinking of showing the platform to potential customers and further modifying it for new projects.Describe their project management. Did they deliver items on time? How did they respond to your needs?Clear breakdowns and timelines were presented. While the team interacted on Skype and Telegram, I used Telegram and WhatsApp to communicate with the sales manager.What was your primary form of communication with Closeloop Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?They were remarkably quick to implement any adjustments I asked for. I had a great experience working with the sales manager I first met; she was always approachable and productive. They improved the project's business logic, which was their most noteworthy contribution. Their proactive learning and advice greatly enhanced the final product.Are there any areas for improvement or something Closeloop Technologies could have done differently?I don't worry about it right now. They have my highest admiration and I have referred others to them for their services. --- #### Custom Software Development for Global Ratings Agency **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Dec. 2021 - Aug. 2023 **Project Summary**: Closeloop Technologies provided custom software development services for a global ratings agency. The team was tasked with building a React.js application in conjunction with a progressive web app (PWA). **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co-Founder, BeZero Carbon - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 24, 2023 **Feedback Summary**: As a result of this engagement, the company noticed improvements in terms of client satisfaction, software potency, and process optimization. Closeloop Technologies managed the project efficiently using various collaboration tools, such as Jira, Zoom, and Slack. They also communicated very well. ""Their project management was excellent."" **BACKGROUND** Please describe your company and position.I am the CEO & co-founder of BeZero CarbonDescribe what your company does in a single sentence.BeZero Carbon is on a mission to create markets and environmental assets, beginning with the Voluntary Carbon Market. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Closeloop Technologies was hired by our organization to provide customized software in response to new consumer requests. Our goal was to replace an outdated software iteration with a solution that could withstand our clients' expanding demands. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?Good value for costReferred to meHow many teammates from Closeloop Technologies were assigned to this project?9Describe the scope of work in detail. Please include a summary of key deliverables.Closeloop Technologies created a react.js application in conjunction with a Progressive Web App (PWA). Beginning with the distribution of specifications, interactive discussions with the project manager via Zoom guaranteed compliance with requirements. Scheduled meetings kept the growth trajectory on track, generating satisfaction with both progress and outcomes.Closeloop Technologies successfully produced a personalized application that has been in operation for 1.5 years, with continual updates and unique features being a priority. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Following the project's introduction, noticeable improvements emerged, including increased client satisfaction, alignment with client appeals, process optimization, and increased software potency. These transformational characteristics outnumber those of its predecessor.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was excellent. Zoom, Slack, Email, and Jira were among the collaborative tools. The project manager coordinated scheduled gatherings to assure real-time awareness of developing strides. Jira offered continuous monitoring of progress, changes, and scheduled rollouts.What was your primary form of communication with Closeloop Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?The characteristic of our interactions with the team is excellent communication. Our partnership is notable for its timeliness, careful evaluation of our needs, adoption of suggested modifications, and consistent responsiveness.Are there any areas for improvement or something Closeloop Technologies could have done differently?At this point, no clear paths for improvement or alternative techniques have emerged. --- #### Website, App & Database Migration for Immutable Ledger Firm **The Project** - Services: Cloud Consulting & SI - Project size: $10,000 to $49,999 - Project length: July 2022 - Ongoing **Project Summary**: Closeloop Technologies has migrated the website of a ledger company. They've audited the client's infrastructure and migrated their app and database to Amazon. They've also done testing and optimization tasks.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Founder & Director, Everledger - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2023 **Feedback Summary**: Thanks to Closeloop Technologies, the client has minimized expenditures and is happy with the website's new configuration. Customers are no longer experiencing timeouts when using the client's app. The team always informs the client of their progress and actions, resulting in a smooth partnership.  ""We were pleased with the caliber of their assistance and the extent of their knowledge."" **BACKGROUND** Please describe your company and position.I am the CEO, Founder & Director of EverledgerDescribe what your company does in a single sentence.Everledger is an immutable ledger that tracks the ownership of diamonds and other assets, as well as their supply chain history. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?We were searching for a dependable and skilled team to migrate our website. **SOLUTION** How did you find Closeloop Technologies?ReferralWhy did you select Closeloop Technologies over others?Great culture fitReferred to meHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.First and foremost, they audited the infrastructure. Following that, they focused on AWS tools and CI/CD procedures. Our app and database were migrated to Amazon. Testing and optimisation, as well as monitoring and logging, were all part of the second phase. Engineers continue to monitor our system, help developers with their demands, and offer enhancements as our product evolves. Our consumers are no longer experiencing timeouts when using our application. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We are pleased with our new configuration and have even managed to minimise infrastructure expenditures since Closeloop completed the conversion.Describe their project management. Did they deliver items on time? How did they respond to your needs?We are regularly informed of their development and upcoming actions. When it comes to communicating and fulfilling deadlines, we've never had any issues.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were pleased with the caliber of their assistance and the extent of their knowledge. Additionally, they excel in communication.Are there any areas for improvement or something Closeloop Technologies could have done differently?Nothing stands out as noteworthy. Although there is always room for improvement, we are ultimately pleased with their offerings. --- #### Quotation System Development for Cybersecurity Company **The Project** - Services: Cloud Consulting & SI - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Closeloop Technologies has created and implemented a quotation system for a cybersecurity startup. The system is designed to let users price and quote connections at the same time based on specific parameters.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CFO, Darktrace - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2023 **Feedback Summary**: The client is happy with Closeloop Technologies. The team has been creative and dependable, and their members are knowledgeable. Moreover, they complete tasks on time and quickly resolve any issues that arise. They're cooperative and deliver high-quality work, resulting in the project's success. ""They have high-quality engineers with excellent communication abilities." " **BACKGROUND** Please describe your company and position.I am the Chief Financial Officer of DarktraceDescribe what your company does in a single sentence.Darktrace is a cyber security startup that uses artificial intelligence. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Create and implement a quotation system that allows buyers to price and quote connections for numerous addresses at the same time based on requested parameters. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?Great culture fitGood value for costCompany values alignedHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Closeloop created a basic but functional version of the cpq. To add features and functions to the product, we employed an iterative method. This product was quite popular among our clients, and they, too, sought more features, which resulted in the product that it is today. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The crew has been creative and dependable. Their knowledge and expertise are commendable. They complete their work successfully and on time. Any issues or defects are resolved as soon as possible.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop became a member of my team, and we cooperated on design and features. Closeloop's contribution to this project accounts for the vast majority of the effort.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They have high-quality engineers with excellent communication abilities. That contributed significantly to the project's success.Are there any areas for improvement or something Closeloop Technologies could have done differently?Closeloop engineers are needed, and their recruitment might be expedited. We recognise that finding quality developers takes time. --- #### Automation Software Dev fo Behavioral Analytics Tech Company **The Project** - Services: Cloud Consulting & SI - Project size: $10,000 to $49,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: Closeloop Technologies has developed a web-based software solution for a behavioral analytics technology company. The software is designed to automate processes and decrease the need for human interactions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Featurespace - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2023 **Feedback Summary**: The client is happy with Closeloop Technologies. The team recognizes and meets the client's needs. They use project management software effectively and document their work. Moreover, their guidance ensures the client stays updated about the project's progress. Overall, they've been truly excellent.  ""They guided us through everything they were doing so we understood what was going on."" **BACKGROUND** Please describe your company and position.I am the CEO of FeaturespaceDescribe what your company does in a single sentence.Featurespace is a provider of adaptive behavioral analytics technologies for financial services and gaming fraud and risk management. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?The aims were to automate the procedure and decrease human interaction using a web-based software. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?Good value for costCompany values alignedHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Automation of labour processes using a web-based software, allowing the department to provide services to its residents more quickly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They quickly recognised and met our requirements. They caught everything up quickly. We were quite pleased, and their efforts were greatly appreciated.Describe their project management. Did they deliver items on time? How did they respond to your needs?The approach was such that Closeloop created an application, and we worked on hosting the solution on the cloud. After a period of effective cloud testing. The app was relocated to the cloud, and DR was rebuilt around it. What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We utilised project management software, and they documented all of their work. On a weekly basis, we did group sessions with them. There were continuous debates. They guided us through everything they were doing so we understood what was going on. They were excellent time managers. There were no late deliveries. All deadlines were met on time.Are there any areas for improvement or something Closeloop Technologies could have done differently?I would recommend that they extend into new territories and work on large-scale projects that they are capable of completing. I'm sure they're thinking along these lines. --- #### Mobile App MVP Development for Software Company **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: Mar. - May 2022 **Project Summary**: Closeloop Technologies worked on the development of a software company's mobile app MVP, building wireframes and focusing on delivering a high-quality product.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Software Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 25, 2022 **Feedback Summary**: Closeloop Technologies  was able to bring a lot of new ideas to the table and delivered all work on time. He did a great job of guiding the process and responding to feedback in a timely manner. Considering the distance, they could have used project management tools to stay on the same page. ""I had a ton of fun working on this project together with them and we've built a great relationship in the process."" **BACKGROUND** Please describe your company and your position there. I am the Founder & CEO. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies? We hired Closeloop to help finish our wireframes + user experience design strategy for our online booking platform. **SOLUTION** How did you select this vendor? I had searched for vendors on Upwork and also here on Clutch.co. I was looking for vendors with the highest rating and quality written reviews. Closeloop was a great match. Describe the project in detail and walk through the stages of the project. We initially wanted to hire Closeloop to help with mobile development (front-end primarily) for our mobile app MVP. Since we needed to finish design first, we hired them to help us finish our wireframes. We are bootstrapping our company so we didn't have a massive budget. Gaurav offered to start off with a small project, starting with our wireframes only, and worked out an affordable rate off of the strength of their passion/confidence in our solution. We finished our wireframes but decided to take on development in-house to keep our costs down until we launch but are keeping in touch to bring on Closeloop once we start earning revenue. How many resources from the vendor's team worked with you, and what were their positions? We worked with Gaurav Sharma, their Chief Marketing Office and primarily worked with their Business Analyst, Alok Yadav, who also had UX design experience. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We had unfinished wireframes for 3 different user types with our online booking platform. We were assigned to Alok who spent time understanding our existing wireframes, along with our user personas, to redesign all 3 experiences for us to hand off to our UI design team for high-fidelity design. How effective was the workflow between your team and theirs? Very effective! Both Garauv and Alok showed tremendous passion in our project from the very beginning. I had a ton of fun working on this project together with them and we've built a great relationship in the process. What did you find most impressive or unique about this company? I personally had a blast working with Alok. He brought a ton of new ideas to the table and never hesitated to question/object any design ideas we were thinking about to help us improve our UX. He also took all our design feedback gracefully and delivered new updates on time, every time. He was also very receptive to adopting some of the new tools that we preferred to use for collaboration which made working together a breeze, despite the fact that we lived on opposite sides of the world (I'm in Boston and he's in India). Are there any areas for improvement or something they could have done differently? They prefer to use Windows/Linux based solutions i.e. Axure for design which very much feels legacy versus some of the more modern design tools like Figma. Also, given the time zone different, I think we could have found some more effective ways to trade ideas i.e. screen sharing with Loom. It also would have helped to use a project management tool like Asana and/or documenting meeting notes to measure progress weekly and keep ourselves accountable during project management. But not a huge deal since they delivered great results regardless! --- #### Custom Software Dev for Digital Marketing Agency **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Closeloop Technologies developed a custom project management software for a digital marketing agency. The team introduced functions for project planning, task scheduling, resource allocation, and reporting. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Midwicket Labs - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 11, 2022 **Feedback Summary**: Thus far, Closeloop Technologies has punctually and precisely executed the client's requirements. They've delivered modules that are thorough and up to standard, pushing the development on a promising trajectory. Their customer service has also been excellent throughout the engagement. ""They are communicative, transparent with details, and agile to work with."" **BACKGROUND** Please describe your company and your position there. I am the Founder of MidWicket Labs, which is an online marketing company catering to businesses of all types in helping them establish their online presence and business grow. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? The biggest challenge was managing the team and projects especially amid pandemic when remote work became the new normal. We wanted a software custom developed to address team and project management challenges. **SOLUTION** How did you select this vendor and what were the deciding factors? We got connected to Closeloop via a referral. After a series of discussions, brainstorming and sharing software requirements, we got to understand their approach and problem-solving tactics that impressed us. The approach shared was on the similar lines to what we had thought. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The goal was to build custom software for managing the team and projects. Starting from brainstorming the concept to project planning, defining phases, resource allocation, timelines, testing and reporting, the communicator at Closeloop helped us start right and currently, I see it going pretty well, just like what we initially planned. How many people from the vendor's team worked with you, and what were their positions? From initial project development talks to design and development, we have interacted and worked with around 8-10 people. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Any project assigned requires timely delivery and precise execution which I believe up to this point of time Closeloop people have handled quite well. Phase-wise delivery of modules is up to the mark, and I see the project coming together nicely. Describe their project management style, including communication tools and timeliness. Periodic calls are there to keep us informed. Major communication is done through emails, and for a quick chat we use Skype. What has impressed me is their documentation part, it's thorough, to-the-point and transparent. They are responsive to calls and I haven't faced any difficulty in reaching out to them so far. What did you find most impressive or unique about this company? They are communicative, transparent with details, and agile to work with. Are there any areas for improvement or something they could have done differently? We are happy with the way things have gone so far. --- #### Custom Software Dev for IT Consulting Firm **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Closeloop Technologies has helped an IT consulting firm build a custom accounting program to automate their resource tracking process. They’ve also added various features based on the project requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CEO, IT Consulting Firm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 25, 2022 **Feedback Summary**: The delivered solution has served its purpose, resulting in an increase in business revenue and efficiency. Closeloop Technologies fully understands the task at hand, allowing them to maximize their knowledge and technical expertise to produce outputs on time and according to specifications. ""Their team grasps things quickly and finds the best solution for us."" **BACKGROUND** Introduce your business and what you do there. I am the president and CEO of a technology consulting firm. We are an IT-oriented accounting company, and we provide all IT-related services to our customers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We partnered with them to build a custom platform for us in a quick and efficient manner. **SOLUTION** What was the scope of their involvement? We had a lot of custom requirements, which they helped us with. The solution is a custom accounting program that automates the tracking of various resources across different time zones. Initially, they had to understand our system and present the market compatibility. The platform also has functionalities such as tracking, accounting, payroll, and invoicing. They started with the design part first, then proceeded with the development after getting our approval. It was a collaborative process as we both had certain technologies we wanted to use. What is the team composition? We’re mainly in touch with their CEO and the assigned project manager, who’s working on this project from the US. There are also around 20 people from their offshore team who are supporting this project. How did you come to work with Closeloop Technologies? We were looking for a vendor that could help us in this area, and we got references from different sources. We also heard that their CEO had built a few other similar platforms, so we issued an RFP, and they responded to it. How much have you invested in them? We’ve capped the project at $500,000, and we’ve now spent around $250,000. What is the status of this engagement? We started working with them in January 2016, and our engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The software has increased our revenue, and we can now look at more resources when it comes to hiring instead of tracking everything manually. Overall, they’ve been an excellent partner. How did Closeloop Technologies perform from a project management standpoint? They’ve done pretty well in this regard — in fact, they’ve been involved in every phase of the project. Even with their onshore and offshore model, we always receive prompt communication. Their model has also been cost-effective for us. We have daily stand-up calls, receive weekly updates, and use different platforms to communicate: Skype, email, and phone. They are very good at communication. What did you find most impressive about them? Their team grasps things quickly and finds the best solution for us. Furthermore, they are cost-effective, accessible, on time with deliverables, and out-of-the-box thinkers. They also know how to use the latest tech stack. Are there any areas they could improve? I really can’t see any areas where they need to improve on; they’ve delivered on their commitments. Do you have any advice for potential customers? Make sure to explain the business use case to them, so that they can understand your business and provide the right solutions. Also, let their team share their ideas as you brainstorm together — they really want to be more engaged and it has worked wonders for us. --- #### Custom HR Platform for Recruitment Agency **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Mar. 2019 - Ongoing **Project Summary**: Closeloop Technologies has been tasked with developing a custom HR platform for a recruitment agency. It had been expected to help job seekers and employers network in a modern, unbiased, and transparent way.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Recruitment Agency - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 2, 2022 **Feedback Summary**: Closeloop Technologies has been able to launch the client's custom software. Their split team is very responsive and readily available. They make the client feel as if they work exclusively together. In fact, they have given many of their time, attention, and resources throughout the engagement.  ""They are experts in their field and it shows in the quality of their work."" **BACKGROUND** Please describe your company and your position there. I am the Director of Marketing at Premier Growth Partners and oversee all marketing efforts for all of the Premier companies, including Premier Talent Partners and Ajna. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? Our company hired Closeloop to help us develop a custom, revolutionary talent platform, where job seekers and employers can connect in a modern, unbiased, transparent way. Our goal was to remove the friction and ambiguity associated with the hiring and recruiting process for both job seekers and hiring managers. Our intention is to promote a more authentic way of job search and hiring, where everyone is seen and evaluated equally and equitably. **SOLUTION** How did you select this vendor and what were the deciding factors? Closeloop had a really great grasp and understanding about our big-picture vision. They were able to fully immerse their whole team into our futuristic vision and entertained all of our creativity, whilst also custom crafting and curating a plan that could actually bring our vision to life with the proper technical backbone and structure needed for our software to be truly successful. Closeloop was very generous with time and allowed for a lot of discovery work and time, and a true preliminary period where we were able to gauge their work style, team capabilities, and interest in our work. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We started with a lot of discovery and whiteboarding for them to be able to understand our vision fully. We have them a running wishlist, a budget, and a 1,5, and 10-year plan and asked them to consolidate our wants and needs into an actionable plan. Once we identified and agreed upon key deliverables, they got to work on assembling an internal team to lead our project. We then got to work on an MVP model, which started with wireframes and quickly evolved into a functioning first iteration of software. Over the past 3 years, every phase and release of our software and continuous development has evolved further and greater. How many people from the vendor's team worked with you, and what were their positions? I have worked closely with roughly 10 people at Closeloop, even more in a broader more general sense. I have worked with project managers, developers, designers, and engineers from the Closeloop team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? In partnering with Closeloop, we were able to successfully launch our custom software. We are in the process of taking multiple versions of our project with them to market in the next few months and have already launched a version already in use. Describe their project management style, including communication tools and timeliness. We work very closely with Closeloop. They are essentially an extension of our internal team. We communicate with them on a daily basis, whether than be via daily touch base meetings, via email, via Skype, chat, or in person meetings. We collaborate using tools like Jira to project manage and share data and information. Closeloop is very responsive and always readily available. The fact that they have a hybrid team, both in the US and offshore, makes it feel like they are available and working on our project around the clock. When the US team is not working, the India team covers all the bases and vice versa- they provide 360 coverage and support. What did you find most impressive or unique about this company? The element of the longterm partnership. Working with Closeloop doesn't feel like working on a temporary project, it feels like working on an ongoing partnership on the same team. Assim serves as almost our CTO. We have no need to build out an internal technical team because we don't miss out on anything with having Closeloop be an extension of our internal team. We have access to everyone on their team the way we would internally. They make us feel as if they are working exclusively on our projects and for that reason it feels like they give us all of their time, attention, and resources. Are there any areas for improvement or something they could have done differently? No, we are very happy with our working relationship. --- #### Mobile App & Custom Software Development for Funding Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $1,000,000 to $9,999,999 - Project length: Mar. 2016 - Ongoing **Project Summary**: Closeloop Technologies was hired by a funding company to develop a custom IT platform and a mobile app for iOS and Android. The solutions allow the client to sell, track, and fund home improvement loans. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, PACE Funding Group - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 1, 2022 **Feedback Summary**: The solutions have automated the client's processes, allowing them to double their sales. Closeloop Technologies meets with the client regularly in-person to ensure an efficient workflow. Their keen understanding of the client's business allows them to deliver optimal solutions for their needs. "“They ask a lot of questions to really understand our business and provide the right solutions for our needs.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of PACE Funding Group. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We needed a development partner who could build a custom IT platform for us in a quick and efficient manner. **SOLUTION** What was the scope of their involvement? Closeloop Technologies has built a custom IT platform that allows us to sell, track, and fund home improvement loans. The platform features around 20 integrations with third-party data and functionality providers. They’ve also built different portals for homeowners, channel partners, contractors, and government regulators. Additionally, Closeloop Technologies has built an iOS and Android app for us from scratch. What is the team composition? We primarily work and communicate with Assim (CEO). We also work with his project management team, which is composed of 30 people. How did you come to work with Closeloop Technologies Closeloop Technologies was referred to us by an acquaintance. How much have you invested with them? We’ve spent somewhere around $1,000,000-$2,000,000 so far. What is the status of this engagement? We started working together in March 2016, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Closeloop Technologies’ work automated all of our business processes. We’re now generating more business than before, allowing us to effectively double our sales. How did Closeloop Technologies perform from a project management standpoint? Closeloop Technologies performs well in terms of project management — they’re incredibly responsive and efficient. They use Jira to manage the project and keep track of their tasks. They also come to our office every week to touch base with us. What did you find most impressive about them? We initially worked with another company for this project, but we were very unhappy with the product they provided. But with Closeloop Technologies, we have a dedicated team that’s always willing to go the extra mile to deliver us the exact product that we need. I really appreciate how they ask a lot of questions to really understand our business and provide the right solutions for our needs. Are there any areas they could improve? I don’t think there’s anything that Closeloop Technologies could do better — we’ve been very happy with their work so far. Do you have any advice for potential customers? Make sure to spend a lot of time explaining your business use case to them to make sure that they really understand your needs. --- #### Portal Development for Financial Service Platform **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Closeloop Technologies has been developed two software portal for a financing service's platform. One of them for their customers and the other was for their external stakeholders. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & President, PACE Funding Group, LLC - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 8, 2022 **Feedback Summary**: Closeloop Technologies has provided very good insight into their competition. They were comfortable to work with, as well. The team helped the client reach second in market share in their industry. They external team is also notably more flexible and agile than many of their competition. ""They have a nice blend of formality and informality."" **BACKGROUND** Please describe your company and your position there. I'm co-founder and president of a home improvement finance company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We were trying to license someone else's technology, but it wasn't a great fit and they wouldn't give us the bandwidth needed to customize their technology for our business. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked at three vendors: one each from US, Ukraine and India. Close Loop was the lowest cost, but we really chose them because they were clearly going to be the most flexible/agile. We knew that our business would be evolving rapidly and we needed a software development partner who would help us pivot quickly when needed. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They worked with us to specify and then they built two portals: one for our customers and other external stakeholders and one for our internal underwriting team. In 2021, we saw a major opportunity to expand our business so we worked with them to create a second generation of each of these portals, from the ground up. How many people from the vendor's team worked with you, and what were their positions? We work with approximately 30 people now from Close Loop: everything from project managers to coders to testers to report writers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our industry is relatively small, so we have very good insight into our competition. Before we had Close Loop build our first generation portal, we were trivially small. Now we are second in market share and with a product that the largest company doesn't have. Describe their project management style, including communication tools and timeliness. They have a nice blend of formality and informality. Every request/spec is well-documented, but we also have frequent informal meetings help flesh out the spec and make sure that they are developing what our business really wants/needs. What did you find most impressive or unique about this company? They are much more flexible/agile than any development team that I've ever worked with, internal or external. Are there any areas for improvement or something they could have done differently? I think that they're struggling with the very competitive hiring market for software professionals in India, but it hasn't directly affected us yet. --- #### Custom Software Dev for Recruitment Platform **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Closeloop Technologies was hired to support the development of a web-based recruitment platform. The team mainly utilizes MongoDB and JavasScript as their main software for the project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** QA Team Lead, Recruitment Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 4, 2022 **Feedback Summary**: Closeloop Technologies is able to produce a tangible products with promising results thanks to their receptive and innovative approach. Internal stakeholders are particularly impressed with the team's proactive involvement and technical expertise. ""They followed the flow of our development process and produce something we’ve never seen before."" **BACKGROUND** Introduce your business and what you do there. I’m the QA team lead of a tech company that’s developing a recruitment tool for the recruitment industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We were in need of a development team that can help us build a tool that has a matching algorithm. **SOLUTION** What was the scope of their involvement? Closeloop Technologies is helping us develop a product that can match recruiters with potential applicants. We started with a discussion of the basic requirements of the tool and came up with the decision to make it a web-based platform. In addition, we mainly utilize MongoDB and JavaScript as our main development software. What is the team composition? We mostly communicate with two project managers and the CEO. Engineer-wise, we probably have about 30 engineers working on the product with us. How did you come to work with Closeloop Technologies? Closeloop Technologies was referred to our CEO. How much have you invested with them? So far we’ve invested about $200,000. What is the status of this engagement? Our ongoing partnership started in January 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Closeloop Technologies is able to take our ideas from paper and implement them into a tangible product — they followed the flow of our development process and produce something we’ve never seen before. How did Closeloop Technologies perform from a project management standpoint? They’re great from a project management standpoint, and we manage the project through Trello, JIRA, Basecamp. To communicate, we utilize Skype, email, and Google Hangouts. What did you find most impressive about them? We like that they’re very involved partners. Not only are they able to produce high-quality results, but they’re also able to innovate within the process which has been very helpful and enlightening. Are there any areas they could improve? I can’t think of anything they could improve on because we have a good working relationship. Do you have any advice for potential customers? I would suggest diving into the partnership because they have such a wonderful understanding of what their clients need. I would also advise you to allow them to be part of the process as much as possible and allow them to produce the results you’re looking for. --- #### Custom Software Dev for HR Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: Closeloop Technologies provides ongoing custom software development services for an HR firm. They're working on the technical build of the client's SaaS tool. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Systems Project Manager, HR Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2022 **Feedback Summary**: Overall, it has been a collaborative partnership. The Closeloop Technologies team works closely with the client, providing guidance and quality solutions throughout the process. Moreover, communication between both sides is fluid and frequent, ensuring outputs are built according to specifications. ""They don't just take our requests and build them, but they also offer advice and guidance."" **BACKGROUND** Please describe your company and your position there. I'm a systems project manager. Our company provides a suite of tools that eliminate bias from the recruiting process using defined parameters for matching, gated content, talent, and job profiles. It's an on-demand hiring tool that instantly matches qualified internal employees and external applicants to new internal job opportunities. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies? We hired Closeloop to do the technical build of our SaaS tool. **SOLUTION** How did you select this firm and what were the deciding factors? I wasn't part of the selection process Describe the project in detail and walk through their service package. We partner with PMs at Closeloop to whiteboard technical specs of each workbench in our tool. Closeloop does the dev and first few rounds of testing then our team does additional testing before rolling out tools/features. How many resources from the vendor's team worked with you, and what were their positions? I've worked with the CEO, 4 PMs, a handful of engineers.  **RESULTS & FEEDBACK** Can you share any outcomes from the engagement that demonstrate progress or success? We keep track of enhancement requests using Jira and since the beginning of the project have closed out hundreds of jiras.  How effective was the workflow between your team and theirs? Very effective. What did you find most impressive or unique about this company? The relationship with CloseLoop feels very collaborative. They don't just take our requests and build them, but they also offer advice and guidance when the solutions we requested aren't fully optimized. There's also a great deal of communication so that our specs are always fully understood before CloseLoop begins the dev work. Are there any areas for improvement or something they could have done differently? Nothing comes to mind. --- #### Software Development for Financial Firm **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: A financial firm hired Closeloop Technologies to provide software development. They're renewing the client's portal into a cutting-edge system that could solve their customers' needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Homerunfinancing - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 1, 2022 **Feedback Summary**: Thanks to Closeloop Technologies' ongoing quality work, the client has engaged with more than 2,000 different organizations to expand their business. Their amazing project management and constant communication are key to the partnership's success. The team also praises their development agility. ""Their advice and input have been invaluable to us."" **BACKGROUND** Introduce your business and what you do there. I’m a project manager at a financial firm; we focus on home improvement loans. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We wanted to renew our internal portal, and we wanted a cutting-edge system that could serve our customers' needs. We also wanted to build out a different line of business within our industry. **SOLUTION** What was the scope of their involvement? Closeloop Technologies has been developing a custom software solution for us; it’s a web and mobile online portal where internal, external, and borrower users can work. They built the platform from scratch, but they used our old portal as a foundation for what we needed. We also gave them a roadmap of what we’re looking for in terms of functional specs. What is the team composition? We’ve been working with 30–40 members of their team. How did you come to work with Closeloop Technologies? They were already working with our company prior to this project. They’ve been an important business partner with us and have done fantastic work, so it was an obvious choice when we were looking to create our next-generation portal. How much have you invested in them? We’ve spent $250,000–$500,000 with them so far. What is the status of this engagement? We started working together in January 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since we went live, we’ve had zero downtime, which is amazing for a project of this magnitude. Also, we’ve successfully engaged over 2,500 different business organizations that have worked with our portal, which entails 14,000 users — it’s impressive that we’ve been able to expand that large and quickly. How did Closeloop Technologies perform from a project management standpoint? They’ve been amazing with project management; their team has executed everything we’ve asked them and more. They’re also constantly on top of everything we need and come back to us to provide feedback and help us improve. Regarding communication, we have daily meetings with them. What did you find most impressive about them? They’re genuinely agile in development; as the client, we’ve pivoted many times in different directions throughout the project, and they’ve been able to move with us. Are there any areas they could improve? I don’t think there’s anything they can improve on — they’ve been excellent for us. Do you have any advice for potential customers? Be open-minded and let them take over the design and technology part of the project — their advice and input have been invaluable to us. --- #### Job Tracking System Development for Staffing Agency **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Closeloop Technologies built a staffing agency's tracking system. The platform matches applicants to jobs and updates them about their application status. They continue to create new versions of the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Premier Talent Partners - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 27, 2022 **Feedback Summary**: Recruiters now spend less than 10% of their time scheduling interviews, compared to a 60% time allotment before the system was launched. Closeloop Technologies is collaborative, thorough, and agile. The client is also impressed with the team's solid project management process and technical skills. ""The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond."" **BACKGROUND** Please describe your company and your position there. I am the COO of a national staffing agency that specializes in temporary, contract and permanent recruiting for Administrative, HR, Operations, Customer Service, Sales, Marketing, Finance, Accounting and Technical jobs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We felt there was an opportunity to automate many processes in our recruiting workflow, and create more transparency and reduce time-to-hire for our clients and candidates. Our staff was spending 60% of their time on scheduling interviews. Our clients wanted access to the candidates in our applicant tracking system. Our candidates wanted to be more informed of their application status. And we wanted to create something that could match applicants to jobs as well as our recruiters could. We sought Closeloop's help building an innovative platform that would disrupt our antiquated process and clunky user experience. **SOLUTION** How did you select this vendor and what were the deciding factors? Closeloop was referred to us by a friend. We have found them to be integral in our process of evaluating our problems and coming up with solutions that are innovative, elegant in design, and complimentary to the level of service we want to provide. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had no software development experience, so Closeloop acted as a CTO and futurist for us in identifying the concepts and specs of this platform we created. We met daily for months, learning about and walking through the steps of intelligent software development, status updates, white-boarding, ideation and brainstorming. Closeloop handheld us in defining the details of the specs, evaluation of the technical tools that we would need to build our stack, the mockups and UX/UI design elements, resource planning, testing, training, implementation and enhancement planning. After we launched the platform we realized the users wanted some things done differently so we quickly recalibrated, pivoted and came up with new versions of elements of the platform. We were in over our heads and would not be anywhere near where we are today without the strategy, planning, intelligence, patience, adaptability and amazing communication of Closeloop. How many people from the vendor's team worked with you, and what were their positions? The great Closeloop team that continues to help us consists of a unique onshore/offshore model with constant onshore communication. We work their CEO, who acts as our CTO and two project managers, who are all onshore. We also work with one off-shore project manager and anywhere from 9-20 off-shore engineers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our recruiters used to spend 60% of their time scheduling and rescheduling interviews. Now they spend less than 10%. Our clients used to have to wait anywhere from 30 minutes to two days to see matched candidates for their jobs, now they can see them instantly. Our candidates used to have to wait hours to days to get feedback about their application and next steps in the process. Now they receive updates as soon as actions are taken and decisions are made. We've dramatically changed the way, speed and impact of how we work. Describe their project management style, including communication tools and timeliness. The project management, communication, tools and timeliness were amazing, even as the scope was a moving target for a long time. They are truly agile. We had so much transparency and collaboration into what was being done when. The spec-ing and planning were so on point we knew exactly when deliverable would and did happen, and nothing was ever off, delayed or misunderstood. The amount of experience and intelligence of the Closeloop team really shined in the area of project management. As of two years into this ongoing project Closeloop has delivered over 7,000 jiras. What did you find most impressive or unique about this company? What we love about Closeloop is how smart they are. We really benefit from that more than anything else. The CEO's deep technical expertise from working with companies like Apple, Facebook, Google and LinkedIn are beyond helpful. Additionally the level of communication is impeccable. The depth Closeloop goes to understand our problems and help us come up with the ideal solutions is above and beyond. They are so agile, creative, disciplined and thorough. Beyond that we just have a lot of fun working together. They treat us and all of their employees very well. They are family to us. Are there any areas for improvement or something they could have done differently? With the amount of time and money we have had to spend on this project, there is nothing they could have done more or better for us. --- #### Mobile App Dev & UI/UX Design for E-Learning Platform **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Feb. 2021 - Ongoing **Project Summary**: An e-learning platform hired Closeloop Technologies to develop and design an Android and iOS mobile app. The framework was supplied by the client, while the team took care of implementation and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Bella International Group Ltd - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 14, 2022 **Feedback Summary**: Closeloop Technologies has delivered a bug-free app that now hosts 500 paying users. Despite delays brought about by the pandemic, the team makes an effort to deliver ahead of the deadline where possible. They’re responsive, collaborative, and able to provide high-quality development work. ""Their quickness to respond stood out to me."" **BACKGROUND** Introduce your business and what you do there. I’m the founder and CEO of an e-learning platform that focuses on business and finance. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? Instead of making our platform web-based, we wanted to turn it into a mobile app to make it more accessible to users. **SOLUTION** What was the scope of their involvement? Closeloop developed an Android and iOS mobile app that could allow users to upload and view paid or free course videos. I provided the structure and framework for the app, and their team helped me with implementing everything in the best way since I’m not a technical person. They also took care of the UI/UX design. What is the team composition? My primary contact is the project manager, but I’m not sure how many people are working under him.  How did you come to work with Closeloop Technologies? I’ve known their project manager for a long time. He was the one who suggested I work with Closeloop. How much have you invested with them? We’ve spent about $20,000–$25,000. What is the status of this engagement? The development lasted from January–July 2021. We’re still working with Closeloop for updates on the app. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We now have around 500 paying customers on the app. Users are happy with the platform,  and we haven’t had any problems with it. If we do encounter an issue, I can easily reach out to Closeloop to have them address it promptly. How did Closeloop Technologies perform from a project management standpoint? They’re great in this sense. Though we’ve experienced reasonable delays, especially with the COVID-19 situation, Closeloop ensures to deliver ahead of schedule when they can. We use Zoom to communicate.  What did you find most impressive about them? Their quickness to respond stood out to me.  Are there any areas they could improve? No. I don’t have any recommendations for improvement.  Do you have any advice for potential customers? Have a clear idea of what you want to achieve because that will make it easier for any developer to create what you want.  --- #### Custom Software Development for Human Resources Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Closeloop Technologies has developed and now supports a recruiting software for various stakeholders. They developed a proprietary matching algorithm designed to eliminate biased hiring, time to hire, and more.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Ajna Software - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 11, 2022 **Feedback Summary**: The client is impressed with Closeloop Technologies' interest in their industry and value proposition. Learning the business, they developed an accurate, on-time product that eliminated all friction points in the hiring process. Customers can expect an intelligent, highly communicative team. ""They have white-glove-level customer service, going out of their way to gain a 360-degree understanding." " **BACKGROUND** Introduce your business and what you do there. We’re a platform for companies and candidates to find each other in the recruiting process without bias interfering. To accomplish this, we create equity at every stage of the hiring process. Our proprietary matching algorithm in the tool presents candidates based on the input requirements only. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? Our CEO used to be the CEO at a talent agency (for which I also worked) and she got the idea to develop a hiring platform without bias. Additionally, our goal was to develop a platform that eliminated five friction points in the hiring process while working without any bias: time to hire, access to qualified talent, lack of workflow transparency, scheduling, and access to feedback. Rather than just being a development factory, we wanted a partner that would collaborate with us on every step, from inception of the idea to launching a full-fledged product. **SOLUTION** What was the scope of their involvement? We were their first recruiting industry client, so we started by educating them on our work and friction points, following by sharing our vision for the solution. After that, we had days-long whiteboarding sessions where they shared their knowledge in terms of software development. The solution has three portals: an admin portal, a job poster portal, and a job seeker portal. A third-party designer created the job poster portal, and Closeloop modified that design for the job seeker portal. Closeloop also handled the internal admin portal. In terms of functionality, they developed multiple backend proposals for how our matching algorithm and automated scheduling features should work. Technologies used include JavaScript, MongoDB, Node.js, and React.js. What is the team composition? We have roughly 15 people working on our project right now. I mainly work with four PMs — two senior and two junior. Two of them are based in US with Assim (CEO & Founder), and the other two are in India. The rest of the team is made up of front- and backend engineers, system designers, etc. How did you come to work with Closeloop Technologies? Our CEO has had a personal relationship with Assim for a number of years. How much have you invested with them? We’ve spent roughly $1 million so far. What is the status of this engagement? We’ve been working together since January 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our former company is using the system, and they’re successfully running a $40 million recruiting agency through it. The system has almost 6,000 job posters and 230,000 job seekers. Since they launched the tool in May 2020, we’ve successfully sent out 20 production deployments. Assim has been instrumental in guiding us toward what success means in a development project like this. Our goal was to find 5–10 medium-sized bugs after deployment, but we’ve actually found zero. And there have been zero major bugs identified as well. Closeloop’s ability to pre-test the solution is amazing. We’ve also run client feedback campaigns, and the responses are that the tool increases transparency, time to hire, and the ease of working with the talent agency using it. End-clients never have to speak to the talent agency or work with the account managers there because of how effective the tool is. They can create a job posting, search through candidates that our algorithm selects, request interviews with the automated scheduling tool, and make a hire, all by themselves. Almost all the points of friction have been alleviated. How did Closeloop Technologies perform from a project management standpoint? This is their most impressive area. Assim and the project managers have taught me everything I know about running development projects. They adhere to timelines diligently yet are also flexible in switching directions with us when necessary. With unmatched follow-through, they know what needs to be done to hit the timeline. They’re also over-communicators, and I mean that in the best way. We’re over-communicators as well. Even if there isn’t anything major to discuss, we touch base once a week. We manage the project through Jira and communicate through Skype and in-person or virtual meetings. In terms of keeping things on time, budget, and to our standards and specifications, they’re unmatched. What did you find most impressive about them? As engineers, they have to have certain amount of understanding of the purpose of what they’re building so as to solve problems effectively. The amount of care Closeloop puts into understanding our business and understand the purpose of everything we ask for stands out. If we ask for a specific button, they don’t just go ahead and agree, they ask what ROI were going to gain from this choice and what issue we’re trying to solve. They have white-glove-level customer service, going out of their way to gain a 360-degree understanding.                 Are there any areas they could improve? I don’t know, honestly. This is my time working with a development vendor and my experience has been incredible Do you have any advice for potential customers? Make sure you listen to their questions and answer them well, even if they don’t technically need all the information you’re providing. It’s easy to brush them off, as we’re all running one million miles per minute, but allowing Closeloop to dig into the business side of the engagement will lead to the most well-rounded product. --- #### Loan Financing Platform Dev for Financial Services Company **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Closeloop Technologies has developed a financial services company’s flagship platform. The team has also provided advice on development strategies and best practices while offering ongoing support services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Financial Services Company - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 5, 2022 **Feedback Summary**: The platform has been launched successfully and is received well by stakeholders. It has generated an 80% approval rate among end users, and the client is happy with its functionality. Closeloop Technologies has been responsive and flexible, proving their commitment to helping the firm succeed.  "“Their business model works well; the speed at which they accomplish tasks has been quite impressive.”" **BACKGROUND** Introduce your business and what you do there. I’m the product manager at a financial services company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We engaged with Closeloop for a variety of purposes. The biggest one this year was the launch of generation two of our loan servicing and underwriting platform. It was a massive software platform launch. **SOLUTION** What was the scope of their involvement? Closeloop worked on specification gathering and requirements definition, and then they did the development of the platform. From there, the team tested the platform, after which we launched it. This was a close collaboration, but we let them drive the process.  At present, they provide support and improvement services for the platform. We also do many sub-tests. On top of that, the team provides us with strategies and best practices based on their work with others. They give us many business examples and marketing advice as they relate to the platform experience. That being said, most of what they do focuses on the technical aspects of the software, ensuring we get the functionality we need out of the platform.  Speaking of functionality, the platform supports a variety of features. It checks the qualifications and generation of loans from our company. That includes verifying whether or not a certain project is eligible for a loan. For context, some projects are eligible only in certain territories or under specific government rules.  The platform also has a decision-making and data storage feature for underwriting loan applications. It stores information about such applications and finalizes their approval or denial. Moreover, the platform logs the details of all projects, tying them back to their approval or denial status. If a loan is generated, it creates invoices and documents related to the loan. Overall, this platform is the core of our business. What is the team composition? The team composition can scale up and down depending on the project. With that said, I work with at least 20 of Closeloop’s members. I deal more closely with 3–4 of them; their positions vary from project manager to QA engineers and developers. I check with the project manager and QA engineers for testing and double-checking their work, while the developers handle the nuts and bolts of the code. The CEO is also involved in many of our discussions. How did you come to work with Closeloop Technologies? Closeloop has been our chosen vendor since I started working in our company. Selecting them for this project was a no-brainer because they supported our platform’s previous version. Over the time they did that, they also became truly familiar with our business and industry. Simply put, it made sense for us to have their services for redesigning and revamping our platform.  How much have you invested with them? We’ve spent at least $1 million.  What is the status of this engagement? We started engaging with them in January 2020, and it’s ongoing. We launched the platform in August 2020, but they continue to provide significant improvements to the platform on top of technical support.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Even though our platform is a brand new financing product, the launch has been highly successful. We’ve recorded an 80% approval rate for people applying for our product. On top of that, we’ve increased our market share. While I don’t have specific statistics on that, Closeloop has helped us exceed our market share goals.  Meanwhile, for instances of bugs and crashes, their resources are always responsive. They have a US-based team that’s always available and have immediate access to developers. We’ve experienced two small outages, but they’ve responded instantaneously and put us on backup within the hour. They also report issues within the day or next, and the team tells us what they can do to rectify them so they won’t happen again.  How did Closeloop Technologies perform from a project management standpoint? Closeloop’s project management is great. Their US-based project managers fill their roles well by providing documentation on where things stand. They keep meeting minutes clearly, recording what’s been decided and why. That way, if we ever question them months down the road, we can check the documentation. We also use Jira to maintain communication on all the improvements, updates, and bugs that we have. On top of that, they don’t spend too much time writing things down instead of actually doing things.  Apart from Jira, we also use Google Suite. Google Documents has been particularly useful when multiple people are editing documents. Closeloop also uses Skype, which works best for international calls. It doesn’t get choppy or break as much as Zoom and Teams when it comes to overseas communication.  What did you find most impressive about them? Closeloop keeps lean teams. They split their resources between US-based and offshore teams, so we have regular contact with them and there’s no downtime. Moreover, their business model works well; the speed at which they accomplish tasks has been quite impressive. Compared with other software vendors I’ve worked with in the past, Closeloop favors action over discussion and documentation; they can react quickly if we miss anything.  On top of that, their CEO has a wide breadth of experience, especially with some big-name companies out there. This helps their credibility and credentials. Beyond that, his involvement in the project has been truly useful — he engages with us in both the small project details and the bigger picture.  Are there any areas they could improve? Closeloop should get a deeper understanding of our business processes and the real-life aspects of our platform. That’s not to say that they don’t understand us —  in fact, they’re coming to the office more frequently — but a deeper knowledge about our industry can help them enhance their services going forward as the engagement gets bigger or more complicated.  Do you have any advice for potential customers? Treat Closeloop more like a partner than a vendor. They’ve earned our trust over the years. Their quality of work has spoken for itself, so we truly trust them. Given that, if you want to engage them, don’t treat them like a vendor that you can push around. Treat them like a partner by trusting them to accomplish your project and achieve the goals of your business. --- #### Custom Software Dev for Solar Performance Solutions Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: June 2017 - Feb. 2021 **Project Summary**: Closeloop Technologies developed custom software for a solar performance solutions company. They were tasked with integrating third-party data, identifying and generating system issues, and aiding workflows. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Omnidian - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 5, 2021 **Feedback Summary**: Exhibiting unmatched development prowess, the team successfully developed a functional platform that grew the client's business in a timely manner. Closeloop Technologies utilized adequate resources to ensure effective and open communication. Their customer support was impressive in the workflow. ""We really appreciated the perspective and support of the whole team at Closeloop Technologies."" **BACKGROUND** Please describe your company and your position there. I am one of the co-founders and COO of Omnidian. We provide performance assurance solutions for distributed energy assets. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We partnered with Closeloop to develop the first iteration of our technology platform. The scope of this project included, integrating with third-party data sources to ingest/validate / store time-series performance data, analyzing data to identify anomalies, generating alerts based on those anomalies, and facilitating workflows to respond to those alerts. **SOLUTION** How did you select Closeloop Technologies and what were the deciding factors? We were introduced to Closeloop by a friend who had used Closeloop and highly recommended them. We evaluated a few alternatives to validate the decision to use Closeloop. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Closeloop worked within our tech stack and environment to develop the initial project. For example... we communicated on individual tickets in our Jira account and the Closeloop team managed code through our Bitbucket account. After the initial project, we pivoted into ongoing collaboration through subsequent projects and ultimately a monthly support model. How many people from the Closeloop Technologies team worked with you, and what were their positions? We partnered with two folks in California as our primary, day-to-day contacts. One of these people was a dedicated, senior-level project manager. The other person was both a Project Manager and developer. Our project was also supported by a team of engineers in India. Closeloop was able to tap specific resources on an as-needed / as-appropriate basis. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Closeloop delivered the project on schedule. This allowed our team to continue growing our business. Describe their project management style, including communication tools and timeliness. The Closeloop team is great at communicating. Common communication channels included scheduled meetings, ad hoc phone calls, email, and Jira. We also hosted several in-person working sessions. What did you find most impressive or unique about this company? We really appreciated the perspective and support from Closeloop's senior leadership team. Closeloop essentially filled the CTO role as our company was launched. Are there any areas for improvement or something they could have done differently? No. --- #### E-Commerce Mobile App Dev for Menswear Retailer **The Project** - Services: E-Commerce Development, Mobile App Development - Project size: $50,000 to $199,999 - Project length: July 2017 - Apr. 2018 **Project Summary**: A menswear retailer hired Closeloop Technologies to build an e-commerce app. The team was able to bridge their development gap and provide them with business strategies and management-level ideation sessions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Chief Digital Officer, Tailored Brands, Inc. - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2021 **Feedback Summary**: Closeloop Technologies was able to successfully deliver a fully-functioning app and hit every milestone throughout the duration of the development. The team exhibited operational discipline, seamless communications, and strict adherence to timelines, which impressed the internal stakeholders. ""They designed a fully-functioning app and provide thousands of our beta users with its full capabilities."" **BACKGROUND** Introduce your business and what you do there. I was the chief digital officer for Tailored Brands, Inc., which is a leading men’s wear category retailer in North America. I was in charge of e-commerce, omnichannel, and innovation. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We were looking to build an e-commerce mobile app with a backend platform for the clothing industry, but we didn’t have the technological resources and knowledge to build it in-house. **SOLUTION** What was the scope of their involvement? Closeloop Technologies helped us develop a mobile app that essentially operates as a virtual closet and it allows consumers to interact and understand how to put outfits together. We had very frequent check-ins and the CEO would even meet with us locally on a weekly basis for business strategies and overall program management ideation. We went through multiple iterations for this app and it was delivered on time, because we were able to conduct all of the consumer testings we had set out to do. What is the team composition? We worked closely with the CEO. How much have you invested with them? We spent somewhere between $80,000–$100,000 USD. What is the status of this engagement? We worked together from July 2017–April 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We ended up not commercializing the project because the priorities of our leadership changed. However, we had metrics for the delivery of the interim product throughout the life of the project, and Closeloop Technologies was able to hit every one of those milestones. They designed a fully-functioning app and provide thousands of our beta users with its full capabilities. How did Closeloop Technologies perform from a project management standpoint? Their project management was good. They hit all their deadlines and kept the communications simple and easy to understand. It was very seamless interacting with the team even though they had a large offshore group doing the work. We communicated through emails, Zoom, phone calls, and also had in-person meetings. What did you find most impressive about them? We were impressed with their unique onshore and offshore model and highly-experienced CEO — we liked him so much that we offered him a separate contract to retain him as our technology adviser on our other projects. They were able to go all the way from strategy, idea, and business partnering with us at the highest level, all the way down to the execution of the project. I also found their execution very disciplined and timely. They provided us with cost-effective solutions at a quicker pace compared to some of the larger competition — so they were very economical in that sense. Are there any areas they could improve? We were happy with what they delivered so I can’t think of anything they could improve on. Do you have any advice for potential customers? If you have a complicated and difficult problem and you’re not exactly sure how to build it, Closeloop Technologies can help shape the solution for you. They can provide you with a fast and economical approach and will work with you with the ideation and understanding of the market. --- #### Custom Mobile App Dev for Fashion Retailer **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Aug. 2017 - June 2018 **Project Summary**: A fashion retailer was looking to build an interactive experience to help their customers style their clothes, so they hired Closeloop Technologies for their mobile app development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Senior Digital VP, Tailored Brands, Inc. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 8, 2021 **Feedback Summary**: The app that Closeloop Technologies delivered was met with critical acclaim from internal stakeholders. The team was able to accurately execute the concepts presented to them and the client was particularly impressed with the quality of their work and adherence to timelines. ""Working with them is one of the most impressive experiences I’ve ever had."" **BACKGROUND** Introduce your business and what you do there. I was the senior VP of Tailored Brands, Inc. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We were looking to help people utilize their mobile devices to style their clothes or recommend the right items to wear on certain occasions. **SOLUTION** What was the scope of their involvement? Closeloop Technologies helped us build a personal stylist via a mobile app experience. The partnership started with a whiteboard brainstorming session where we discussed customer behavior and challenge points.  We decided on the design then talked about the key features, functionalities, and what the UI would look like. After that, they developed a prototype to help us visualize what we were developing. The app is completely custom-coded and was developed for the iOS and Android platforms.  What is the team composition? I primarily worked with the CEO and product manager. How did you come to work with Closeloop Technologies? They were referred to us by our CDO at the time. We chose them because the Closeloop Technologies team has such an amazing background and deep technical expertise. They just really understand the connectivity of mobile app technology. How much have you invested with them? We invested around $60,000 USD. What is the status of this engagement? We worked together from August 2017–June 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The measurement of success was Closeloop Technologies’ ability to translate our requirements into a functioning prototype — they understood our business and designed a user-friendly mobile app. It was an amazing experience because I only shared my vision verbally, but they were able to successfully execute my ideas very well. We presented the app to a company-wide annual event and it was welcomed with a positive response.  How did Closeloop Technologies perform from a project management standpoint? They were really responsive from a project management standpoint. We gave them really tight timelines, but they were just so great with their communication and each iterative round was significantly better than the last. We typically communicated through emails. What did you find most impressive about them? We were very impressed with how they were able to translate the ideas and vision from someone’s head and bring it to life. We were also impressed with the quality of their work and how they were able to deliver in really tight timelines. Are there any areas they could improve? I usually have constructive feedback, but the Closeloop Technologies team was world-class, professional, and responsive throughout. Working with them is one of the most impressive experiences I’ve ever had. Do you have any advice for potential customers? I think sometimes a lot of people are very constrained on how things should work and what the requirements might be, so my advice for them is to dream big. Closeloop Technologies will figure out the hows because they’re visionaries that understand how everything works. --- #### Custom Software Development for Consulting Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Apr. 2019 - Apr. 2020 **Project Summary**: A consulting firm hired Closeloop Technologies to build a custom software that could automate their processes. Processes such as invoicing, lead qualification, and timesheet tracking were integrated. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, US Outreach - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 29, 2021 **Feedback Summary**: Thanks to Closeloop Technologies' efforts, the client successfully automated their processes. As a result, the firm was able to scale their business through the increased number of their customers. Their willingness to clarify and understand requirements made for a strong and harmonious partnership. ""We were satisfied that they really kept things moving and that they were reliable from start to finish."" **BACKGROUND** Introduce your business and what you do there. I’m the founder of US Outreach, a consulting practice based in San Francisco. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We were building our business so we needed a structure and framework to do some billing and keep track of our consultants’ timesheets. As a result, we wanted to have an invoice platform, a CRM, and other various tools to be more efficient and to automate the processes of our services. **SOLUTION** What was the scope of their involvement? Closeloop Technologies developed a custom software that would help us qualify our leads. After that, information on our qualified leads could then be transferred to the database. They also helped us automate our billing so that we didn’t have to manually load information. On top of that, we could provide an invoice to our clients. They integrated a feature where we could keep track of the time that our contractors were putting in, too. What is the team composition? We mainly worked with Assim (CEO & Founder), and he had a team that supported him. We also collaborated with Swetha (Senior Product Manager). How did you come to work with Closeloop Technologies? We saw Assim at an event, and he was one of the jury panels there. He asked great questions, and we saw that he was experienced. He had a background of supporting technology companies as a consultant. On top of that, we liked his approach and his responsiveness. In the end, we chose his company because he really understood our needs and what we wanted to create. What is the status of this engagement? We worked with Closeloop Technologies from April 2019–April 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Without Closeloop Technologies, we would still be manually crunching numbers. The team really helped us handle much more, which allowed us to generate more business. With their work, we were able to secure more customers, and we were able to perform much better than before. Overall, we were very happy with what they did, and we didn’t need to implement changes after their development process. Our engagement only ended because our business didn’t change so we didn’t really have new requirements that we wanted to integrate into our platform. How did Closeloop Technologies perform from a project management standpoint? We had a lot of meetings at the beginning of the project, including discussions on what we really wanted. During that time, they really showed that they wanted to address everything that our business needed. Since they wanted to see the big picture, it forced us to think outside of the box and plan ahead what we wanted to implement on our project.  We communicated over email, Zoom calls, and face-to-face meetings. The face-to-face meetings only happened before the COVID-19 pandemic. They had a very straightforward communication style — they didn’t go for a novel type of reply and always made them in a bulleted form. Overall, we were satisfied that they really kept things moving and that they were reliable from start to finish. We’d definitely recommend them to other companies.  What did you find most impressive about them? We followed the same model during our engagement so we had a close collaboration with them. We also felt that they valued our ideas. Are there any areas they could improve? No, they had no areas to improve. Do you have any advice for potential customers? Dedicate some time to think about what platform you need and when you need to scale it. More importantly, you need to trust them. --- #### Custom Application Dev for Video Software Company **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Dec. 2016 - July 2018 **Project Summary**: A video processing software company needed an app to complement their core technologies. Closeloop Technologies built the full-scope application, which included billing and backend data systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, FlipSnap - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2021 **Feedback Summary**: The app was nice-looking and easy to navigate; Closeloop Technologies successfully delivered a quality product that met all the requirements. The team stood out for their technical expertise and ability to meet deadlines. They managed the project seamlessly and were responsive to fix any issue. ""Closeloop Technologies was an excellent asset, and they added to what we were looking for."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a software company that does real-time video processing. We’ve been recently acquired. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We created some pretty innovative video technology that needed a full-scope app to go around it. The app needed to include user profiles, data processes, a billing system, and a whole backend admin panel. **SOLUTION** What was the scope of their involvement? Closeloop Technologies developed a robust, three-dimensional application for us. It had a backend data system that aggregated consumer user data and allowed businesses to have control and manage marketing campaigns. They built all those services and the billing system around them. What is the team composition? We primarily worked with Assim (CEO & Founder). He acted as our CTO for the application, and we had a project manager working with us. They were our direct points of contact. Additionally, we sat on many calls with the dev team, but it wasn’t necessary. How did you come to work with Closeloop Technologies? It was through a referral. We had a small team, so we couldn’t take on the bandwidth beyond what we were doing. In the past, we’d worked with many software development companies that turned out to be pretty bad, so we did a lot of research. After I got the referral, I talked to Assim and liked the idea that he’d take the role of CTO. He assured me he’d get it done. Also, his prices were very competitive. How much have you invested with them? We spent about $100,000. What is the status of this engagement? We worked together from December 2016–July 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The product worked really well. It accomplished all of our goals and was nice-looking and easy to follow. Basically, it allowed us to present our core technologies. Moreover, they were the first software company that delivered the product they promised. We had some tight deadlines because our first goal was to be ready for a conference, and we thought there was no way they’d make it happen, but they did. We met the deadline and showed off the product at the conference, where we got some great prospective contacts and investors just by showing the working app. How did Closeloop Technologies perform from a project management standpoint? It was fantastic. We had daily status meetings and ongoing updates. Assim let me fit into all of the dev team meetings. They kept every deadline, met the sprints, and ensured that everything was completed when we needed it. Also, they let us make changes to the scope if we had to. Whenever there was a bug, they responded quickly and fixed it. We never had to beg them to do anything, and they spent a lot of time whiteboarding and going over ideas. We were able to meet them in person, which was great since they were offshore developers. Overall, Closeloop Technologies was an excellent asset, and they added to what we were looking for. It was a great experience. What did you find most impressive about them? Their ability to meet deadlines was their best trait. It’s a huge challenge in the industry, and it’s really important in a lot of cases, especially if you have a tight budget. Closeloop Technologies was able to come in within that. Also, they had deep technical knowledge. Assim came from really great companies, and he always had his finger on the pulse of what was going on in the tech world and Silicon Valley. Are there any areas they could improve? We had a great experience that ended up with an acquisition, so we were happy overall. The only thing that would be nice is if they were in a different time zone, but using offshore developers keeps costs down, especially if you’re a startup. Do you have any advice for potential customers? Choose them. Many software companies overpromise and under-deliver, and Closeloop Technologies doesn’t do that. On the other hand, have an honest conversation about your goals and budget. Also, don’t scope creep because if you keep adding features, you’ll never be done. --- #### Website & App Development for Music Company **The Project** - Services: Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: Closeloop Technologies was hired to develop the backend of a music company's site. They also built an iOS and Android app. They continue to provide maintenance services and perform updates when needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 0.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Music Platform - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2021 **Feedback Summary**: Closeloop Technologies' remarkable development skills allow them to meet the client's expectations. With their support, the client has been able to secure increased sales for their company. Their responsiveness and solid project management skills are key to their success. ""They do a great job because they always do what they’re supposed to do."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a music company, and we have a platform for discovering international music. Basically, people audition their music, and they license it through our platform. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? We engaged Closeloop Technologies to handle our web and app development projects. They said they had an outsourced facility that could do the app rather easily. **SOLUTION** What was the scope of their involvement? Closeloop Technologies only worked on our site’s backend. Since we had a content database, they worked on the backend to make sure that the search functionality of our website was working well. The backend was intricate and custom-made, but I wasn’t sure what it was built on. On the frontend, we had an internal designer and she changed a few pages, which were implemented by the team’s technology group. They then began building our iOS and Android app, which we used to show how our website works. Once they completed that, they provided us with maintenance services and they resolved all of our technical issues. The team continues to implement updates on both the site and app — nothing’s ever complete and we just continue to enhance what we have. What is the team composition? We worked with two people, but we mainly worked with their project manager. They also had a team of developers based in India. How did you come to work with Closeloop Technologies? I met their owner at an event I went to. How much have you invested with them? We’ve probably spent $50,000–$60,000. What is the status of this engagement? We started working together in December 2018, and we continue to collaborate. We currently have a retainer agreement with Closeloop Technologies. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Internally, we like what they’ve done to our site and app. However, we don’t have feedback from customers since we’re a B2B company. We also made a lot of money because of their work because we’ve been able to use it for demonstration purposes. Overall, they're great because they always do what they’re supposed to do. How did Closeloop Technologies perform from a project management standpoint? They have a great project management process. We communicate through phone calls, texts, and emails. What did you find most impressive about them? We’ve been impressed with their communication skills. Are there any areas they could improve? There was a time when they had a personnel change and that made things very difficult. However, I know that it could happen to anybody. Do you have any advice for potential customers? Just be very clear about what you want from them, and they’ll accomplish it. --- #### Platform Redesign for Online Photography Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: An online photography company was looking to rebuild and redesign their outdated and nonfunctioning platform, so they engaged with Closeloop Technologies for their custom software development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Product Manager, Piktonik, Inc - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 4, 2021 **Feedback Summary**: Thanks to Closeloop Technologies, the company is able to garner 150,000 users and improve their revenue to $1.2 million per year. The internal stakeholders are particularly impressed with the team's timely delivery and excellent customer service. ""They understand our problems, listen to our ideas, and provide us with the best solutions."" **BACKGROUND** Introduce your business and what you do there. I’m the product manager of Piktonik, and we’re an online photography platform. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Closeloop Technologies? Before we worked with Closeloop, we had a platform that was completely nonfunctional, so we needed someone to redevelop it and get it up and running again. **SOLUTION** What was the scope of their involvement? Closeloop Technologies came in and provided us with a seamless transfer of our outdated platform into a more high-quality one. We initially discussed our problems with them and they implemented exactly what we needed in terms of features. They used Node.js and React.js to implement some essential photography functions such as image processing and image display.  We’re currently working on enhancements, new requirements, and product support with the team. What is the team composition? We work with around 10 people from their team, including a project manager, tech lead, and the rest are made up of the engineering team. How did you come to work with Closeloop Technologies? We came across Closeloop from one of our investors, and we chose them because the onshore and offshore model has been such a unique and cost-effective model for us. Apart from that, the expertise of their CEO and CTO has been really helpful. How much have you invested with them? So far, we’ve invested around $180,000–$200,000. What is the status of this engagement? The ongoing partnership started in January 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since launching the product, we’ve gained around 150,000 users and a revenue of around $1.2 million per year. Additionally, we actually compared Closeloop’s estimated time of delivery to their development counterparts, and Closeloop delivered the software much quicker than they would have. How did Closeloop Technologies perform from a project management standpoint? We typically use Skype, Zoom, and Google Hangouts to communicate. What did you find most impressive about them? We’re impressed with their timely delivery, and the fact that they’re completely engaged with us at a business level. They understand our problems, listen to our ideas, and provide us with the best solutions. Are there any areas they could improve? The way they provide us with solutions can sometimes take longer than it should, but the end product is always robust and doesn’t impact our costs. Do you have any advice for potential customers? My advice is to be upfront with Closeloop Technologies about your thoughts and ideas. Never think that you’re going to overshare information, because they’re very good at handling and understanding complex scenarios — the more information you give them, the better they can provide you with a complete solution. --- #### AI Quotation Module Dev for Vehicle Transportation Company **The Project** - Services: AI Development - Project size: $10,000 to $49,999 - Project length: Feb. 2025 - Ongoing **Project Summary**: Closeloop Technologies has developed an AI-powered quotation module for a finished vehicle transportation company. The team has also built an EDI direct connection to the client's customers' systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, D2D Global - Industry: Automotive - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2025 **Feedback Summary**: Closeloop Technologies' work has resulted in standardizing the client's processes, improving data quality, and boosting forecasting accuracy for demand and throughput. The team has reduced the time required to identify deviations and prepare reports. Closeloop Technologies delivers on time. ""We're impressed by our direct communication with all levels of Closeloop Technologies' organization."" **BACKGROUND** Introduce your business and what you do there.I'm an executive of a finished vehicle transportation company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish for your finished vehicle transportation business?We needed help applying machine learning and AI to our logistics process. **SOLUTION** Can you describe the scope of work Closeloop Technologies handled for this project?Closeloop Technologies has developed a quotation module for our end customers based on our day-to-day operations to establish metrics and patterns and build the foundations for future AI applications. The team has also developed an EDI direct connection to our clients' systems, considering OEMs requirements.What is the team composition?We work with 6–10 teammates from Closeloop Technologies.How did you come to work with Closeloop Technologies?We found Closeloop Technologies through an online search and chose them because of their high ratings.How much have you invested with them?So far, we've spent between $10,000 and $49,999 with Closeloop Technologies.What is the status of this engagement?We started working with Closeloop Technologies in February 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Closeloop Technologies' work has standardized our processes and improved data quality across our daily yard and transportation operations, allowing us to establish reliable performance baselines. The team has also defined leading KPIs (on-time performance, cycle time by process, dwell time per vehicle, transit time per lane) that have enabled us to visualize variances and take corrective action faster.Moreover, we've seen improved forecasting accuracy for demand and throughput based on historical behavior and emerging patterns detected in the data.Finally, we've seen a reduction in manual effort since part of the daily reporting has been automated through structured data capture.In terms of metrics, we've seen a 35% improvement in structured data completeness compared to the pre-Closeloop Technologies baseline. We've also reduced the time to identify deviations from daily operations from 2–3 days to the same day, enabling much faster correction cycles.Additionally, our early demand and throughput forecasting models have improved accuracy by approximately 12%–15% compared to static historical averages. Finally, our routine reporting preparation time has been reduced by approximately 30%–40% because several data points and variables have become automatically captured and structured.How did Closeloop Technologies perform from a project management standpoint?Closeloop Technologies delivers on time and offers fast responses and excellent service. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.What did you find most impressive or unique about them?We're impressed by our direct communication with all levels of Closeloop Technologies' organization.Are there any areas they could improve?It would be great if Closeloop Technologies had a closer representation of their company in other countries, near to clients. --- #### System Redesign & Cloud Migration for Entertainment Firm **The Project** - Services: Cloud Consulting & SI, IT Strategy Consulting - Project size: Confidential - Project length: Oct. 2023 - Ongoing **Project Summary**: Closeloop Technologies is implementing, migrating, and redesigning an entertainment company’s systems with new cloud-based platforms. The team has also created a customized cloud strategy and architecture.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Technical Business Analyst, Fremantle - Industry: Media - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Nov 10, 2023 **Feedback Summary**: Thanks to Closeloop Technologies, the client’s systems have been integrated with new cloud-based platforms. The team has also met the client’s timeline, budget, and performance requirements. They’ve received positive feedback from all stakeholders, too. Overall, the project was a success.  "“Closeloop Technologies provides the best services and uses new ideas to provide positive results.” " **BACKGROUND** Please describe your company and position.I am the Technical Business Analyst of FremantleDescribe what your company does in a single sentence.Fremantle is a leading global distributor, creator, and producer of some of the world’s most irresistible entertainment. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?To integrate existing applications with new cloud based platform to create a seamless user experience.To improve IT infrastructure performance and efficiency by leveraging on new cloud computing services. **SOLUTION** How did you find Closeloop Technologies?Online SearchClutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Clooseloop technologies assigned a team of 5 to implement, migrate and redesign existing systems with new cloud service platforms. These members ensured, they were providing ongoing support and maintenance for the cloud environment, for reliability, security and scalability. A customized cloud strategy and architecture that meets our industry needs where implemented as requested. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The existing system and application was integrated with new cloud-based platforms and services within the agreed timeline, budget, and performance, with constant update and maintenance. Overall the project led to positive feedbacks and more.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop exhibits a great project management skills, by time delivery and constant update through Virtual meetings and mail. They utilized AWS to a great length.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Closeloop Technologies provides the best services and uses new ideas to provide positive results.Are there any areas for improvement or something Closeloop Technologies could have done differently?To no extent do we believe different towards their work. --- #### Software Development for HealthTech Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Sep. - Nov. 2023 **Project Summary**: Closeloop Technologies developed a healthtech firm's web-based app where they could manage their projects, tasks, and deadlines. They also built automated tools for code generation, testing, and debugging. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Project Manager, Emids - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Nov 7, 2023 **Feedback Summary**: Closeloop Technologies helped the client boost productivity and efficiency by 20% above the industry average, improve customer satisfaction and retention by 10%, and increase revenue and profit by 8%. Their team managed the project efficiently, enabling them to deliver on time and within budget. ""They were very creative and innovative in designing and developing the software solution."" **BACKGROUND** Please describe your company and position.I am the Senior Project Manager of EmidsDescribe what your company does in a single sentence.Emids is a healthcare's digital transformation leader, delivering business and tech solutions that help payers, providers and tech-enablers maximize technology to deliver care better. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?We wanted to make our company software more productive, efficient, and error-free. So we hired Closeloop to create a custom software solution that automates some of our key processes and tasks. This way, we can save time, improve quality, and satisfy our customers. **SOLUTION** How did you find Closeloop Technologies?Online SearchClutch SiteWhy did you select Closeloop Technologies over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedOutstanding communicationHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.EMIDS needed a web-based application that allows us to manage our projects, tasks, deadlines, and resources in a centralized and collaborative way. Also, a code generation tool that automatically creates high-quality and standardized code for various platforms and languages based on our specifications and requirements, with a testing and debugging tool that automatically detects and fixes errors, bugs, and vulnerabilities in our code and ensures its functionality and performance. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Closeloop services boosted our productivity and efficiency by 20% above the industry average, increased our customer satisfaction and retention by 10%, and raised our revenue and profit by 8%.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop's project management was outstanding. They delivered all the items on time and within budget. They followed a scrum methodology that allowed us to review and provide feedback on each sprint of the software solution. They communicated frequently and clearly with us through email, phone, and video calls. They responded to our needs and requests quickly and professionally. They also provided training and support for the software solution after the launch.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We found Closeloop's team to be very impressive and unique. They had a high level of expertise and experience in custom software development, especially in the software development sector. They were very creative and innovative in designing and developing the software solution. They were also very passionate and enthusiastic about the project and our vision. They went above and beyond our expectations and delivered a software solution that exceeded our goals and objectives.Are there any areas for improvement or something Closeloop Technologies could have done differently?No major complaints or suggestions for improvement. Clooseloop Technologies did a fantastic job, and we are very happy with the results. We would highly recommend them to anyone who needs a custom software solution for their software development company. --- #### Custom Software Dev for HR & Staffing Agency **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: July 2023 - Ongoing **Project Summary**: Closeloop Technologies has been hired by an HR and staffing agency for custom software development services. After identifying the client's requirements and goals, the team has created an innovative solution.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, TalentSprint Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 19, 2023 **Feedback Summary**: The custom software built by Closeloop Technologies has streamlined the client's hiring process. It increases employee engagement and provides data-driven insights to help the client make strategic decisions. The team's detailed documentation, flexibility, and friendly approach have been impressive. ""Their adaptability and agility in responding to our ever-evolving needs were truly commendable."" **BACKGROUND** Please describe your company and position.I am the CEO of TalentSprint Inc.Describe what your company does in a single sentence.TalentSprint Solutions, Inc. is a forward-thinking HR and staffing agency dedicated to providing innovative workforce solutions tailored to meet the unique needs of businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Our primary objective in partnering with Closeloop Technologies was to revolutionize our HR and staffing operations by developing a cutting-edge, customized software solution. **SOLUTION** How did you find Closeloop Technologies?Clutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Collaborating closely with Closeloop Technologies, we defined and executed a comprehensive HR and staffing software platform. This innovative solution encompassed features for talent acquisition, streamlined onboarding, advanced performance management, and robust analytics. Key deliverables included a fully functional software platform, meticulously designed to optimize our HR and staffing endeavors. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project yielded remarkable results, notably streamlining our hiring process, elevating employee engagement levels, and equipping us with data-driven insights for strategic decision-making. These measurable outcomes underscored our tangible progress and significantly contributed to our success.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop Technologies showcased an exceptional project management approach, ensuring timely deliveries and proactively adapting to evolving project dynamics. Their blend of meticulous documentation and regular, informal meetings was truly impressive.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their innate ability to craft a bespoke solution that seamlessly integrated with our HR and staffing workflows. Their adaptability and agility in responding to our ever-evolving needs were truly commendable.Are there any areas for improvement or something Closeloop Technologies could have done differently?Our collaboration was a resounding success, and we are exceedingly happy with their services. --- #### IT Infrastructure Overhaul for IT Consulting Firm **The Project** - Services: Cybersecurity, Other IT Consulting and SI - Project size: Less than $10,000 - Project length: Sep. 2023 - Ongoing **Project Summary**: An IT consulting firm has hired Closeloop Technologies to modernize their IT infrastructure. The team has executed a strategic overhaul, including hardware, software, cybersecurity, and cloud solution upgrades. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, TechPro Innovations, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 12, 2023 **Feedback Summary**: Closeloop Technologies' work has reduced system downtime, improved data security, and enhanced the client's staff's productivity. The team consistently delivers on time, adapts to the client's evolving needs, and communicates effectively. Their ability to find practical solutions stands out. ""Their commitment to understanding our unique needs and tailoring their solutions accordingly was truly commendable."" **BACKGROUND** Please describe your company and position.I am the Product Manager of TechPro Innovations, Inc.Describe what your company does in a single sentence.TechPro Innovations, Inc. is a dynamic IT consulting firm known for its innovative technology solutions tailored to meet the unique needs of businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Our primary objective in partnering with Closeloop Technologies was to modernize our IT infrastructure, enhance cybersecurity measures, and optimize our systems for improved productivity. **SOLUTION** How did you find Closeloop Technologies?Clutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Closeloop Technologies initiated the project by conducting a comprehensive audit of our existing IT infrastructure. They proposed and executed a strategic overhaul that included hardware and software upgrades, advanced cybersecurity measures, and the implementation of cutting-edge cloud solutions. Key deliverables included a fully optimized IT environment and robust data protection measures. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project yielded tangible results, including a significant reduction in system downtime, improved data security, and enhanced staff productivity. These measurable outcomes directly contributed to our success and positioned us for future growth.Describe their project management. Did they deliver items on time? How did they respond to your needs?They demonstrated exemplary project management skills, consistently delivering on time and proactively adapting to evolving project requirements. Their effective communication and problem-solving abilities were impressive.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about Closeloop Technologies was their ability to bridge the gap between complex technology solutions and practical, business-oriented outcomes. Their commitment to understanding our unique needs and tailoring their solutions accordingly was truly commendable.Are there any areas for improvement or something Closeloop Technologies could have done differently?Remarkably, there are no areas where Closeloop Technologies could have done differently. Our collaboration was highly successful, and we are extremely satisfied with their services. --- #### Communcation Platform Design & Dev for Financial Solution Co **The Project** - Services: Cloud Consulting & SI, Custom Software Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: June 2023 - Ongoing **Project Summary**: Closeloop Technologies has developed an internal communication platform for a financial solution company. The team has crafted a communication mechanism using TypeScrypt and React.js, conducting UI/UX training. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, TechFusion Solution - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 10, 2023 **Feedback Summary**: Closeloop Technologies’ work has yielded significant design improvements through user testing. The team provides invaluable insights into design enhancements, showcasing an unwavering commitment and sense of ownership. The team delivers great code quality and stays ahead of schedule. ""Closeloop Technologies has consistently demonstrated a high level of professionalism and dedication."" **BACKGROUND** Please describe your company and position.I am the Owner of TechFusion SolutionDescribe what your company does in a single sentence.I hold a key role as one of the Founders at TechFusion Solutions. TechFusion Solutions is a company that specializes in creating an all-in-one spend management tool, empowering businesses with enhanced financial control and visibility through a user-friendly platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?Our specific objective in partnering with Closeloop Technologies was to develop an internal communication platform that would set us apart from existing solutions like Slack. **SOLUTION** How did you find Closeloop Technologies?Clutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Closeloop Technologies initiated the project by comprehensively understanding our unique requirements and vision. They successfully crafted a robust communication mechanism that seamlessly integrated into our proprietary codebase. Additionally, they leveraged cutting-edge technologies such as TypeScript and React.js for future enhancements. Their recommendation to conduct on-site UX testing with our staff was invaluable. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our project has already yielded significant design improvements through user testing, setting the stage for even more tangible results in the near future. This collaborative approach has provided invaluable insights into design enhancements that might have taken longer to uncover working in isolation or with freelancers.Describe their project management. Did they deliver items on time? How did they respond to your needs?They demonstrated remarkable project management skills, consistently keeping us ahead of schedule. Their project manager exhibited exceptional proficiency. Remarkably, they maintained an excellent code quality rating of 9 out of 10, thanks to their adept use of cutting-edge technologies.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Closeloop Technologies truly stands out due to their unwavering commitment and sense of ownership. They proactively assumed responsibilities, a refreshing departure from experiences involving micromanagement.Are there any areas for improvement or something Closeloop Technologies could have done differently?Closeloop Technologies has consistently demonstrated a high level of professionalism and dedication throughout our collaboration. Their commitment to our project has been exceptional, and we haven't identified any areas where improvements are needed. --- #### Website Revamp for Car Rental Company **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: Sep. 2023 - Ongoing **Project Summary**: Closeloop Technologies has revamped a car rental company's website to enhance its UX, add custom features, implement SEO tactics and security measures, and make it mobile-responsive. Their work has included QA. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Travel Car - Industry: Automotive - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 5, 2023 **Feedback Summary**: Thanks to their new, engaging, and SEO-friendly website, the client has seen an increase in web traffic, conversion rates, page load speed, mobile engagement, online bookings, SERP rankings, and positive user feedback. Closeloop Technologies is timely, communicative, flexible, and detail-oriented. ""Their dedication to understanding our unique needs and delivering a customized product was truly impressive."" **BACKGROUND** Please describe your company and position.I am the Owner of Travel CarDescribe what your company does in a single sentence.Travel Car is a reputable car rental provider specializing in offering a wide range of vehicles and tailored transportation solutions to meet the diverse needs of travelers, ensuring they have a seamless and enjoyable journey while exploring new destinations. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?enhance our online presence, improve user experience, streamline our booking processultimately increase our online bookings and customer engagement **SOLUTION** How did you find Closeloop Technologies?Clutch SiteWhy did you select Closeloop Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work for Closeloop Technologies encompassed a comprehensive website development project that aimed to transform our online presence and optimize our digital operations. Here is a detailed description of the scope along with key deliverables:Website Redesign: Closeloop Technologies conducted a thorough analysis of our existing website and proposed a redesign to modernize its appearance, making it more visually appealing and user-friendly.User Experience Enhancement: They focused on improving the overall user experience by revamping the website's navigation, ensuring easy access to essential information, and enhancing the booking process for our customers.Customization and Functionality: Closeloop Technologies customized the website to meet our specific requirements, including the integration of advanced booking features, a user-friendly dashboard for customers, and a secure payment gateway.Mobile Responsiveness: They ensured that the website was fully responsive, providing a seamless experience for users on various devices, including smartphones and tablets.Content Management: Closeloop Technologies implemented a content management system (CMS) that allowed our team to easily update and manage website content, such as vehicle listings, pricing, and promotional offers.SEO Optimization: The team worked on optimizing the website for search engines to improve its visibility on search engine results pages (SERPs) and increase organic traffic.Security Measures: They implemented robust security measures to protect user data and ensure secure online transactions.Testing and Quality Assurance: Closeloop Technologies conducted extensive testing to identify and resolve any bugs or issues, ensuring a smooth and error-free user experience.Key Deliverables:A visually appealing and modernized website.Enhanced user experience and streamlined booking process.Customized website features tailored to our needs.A mobile-responsive design for accessibility on all devices.A user-friendly CMS for easy content management.Improved search engine visibility through SEO optimization.Enhanced website security.A thoroughly tested and error-free website.Closeloop Technologies successfully delivered on these key objectives, resulting in a website that not only met but exceeded our expectations, ultimately contributing to the growth of our online presence and business operations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project with Closeloop Technologies yielded several measurable outcomes that clearly demonstrated progress and success. These outcomes included:Increased Website Traffic: Following the website redesign and SEO optimization, we observed a notable increase in organic website traffic. This improvement was measured through tools like Google Analytics, showing a significant boost in the number of visitors to our site.Higher Conversion Rates: The streamlined booking process and improved user experience led to higher conversion rates, as more visitors to the website completed bookings. Conversion rate metrics showed a clear improvement over the pre-redesign period.Reduced Bounce Rate: The bounce rate, which measures the percentage of visitors who leave the site without taking any action, decreased significantly. This demonstrated that the website redesign and enhanced user experience were successful in engaging and retaining visitors.Improved Page Load Speed: Closeloop Technologies optimized the website's performance, resulting in faster page load times. This improvement was quantifiable through tools like Google PageSpeed Insights and contributed to a better user experience.Enhanced Mobile Engagement: Mobile traffic increased, and user engagement on mobile devices improved, indicating that the responsive design was effective in catering to a broader range of users.Online Booking Metrics: The number of online bookings processed through the website increased notably. This could be tracked through booking system analytics, showcasing a clear correlation between the website improvements and increased revenue.Positive User Feedback: We received positive feedback from customers regarding the ease of use, improved functionality, and overall aesthetics of the website. This feedback was gathered through customer surveys and reviews.Improved Search Engine Ranking: The SEO efforts by Closeloop Technologies resulted in higher search engine rankings for relevant keywords. This was measured by tracking keyword positions on search engine results pages.Enhanced Security Metrics: The implementation of robust security measures resulted in a reduction in security incidents, such as data breaches or hacking attempts. This was monitored through security logs and incident reports.Content Management Efficiency: Our team found it significantly easier to update and manage website content using the new CMS. This was measured in terms of time saved and efficiency gains when making updates.These measurable outcomes collectively demonstrated the success of the project in achieving its goals and objectives. They showcased tangible improvements in website performance, user engagement, and revenue generation, validating the effectiveness of Closeloop Technologies' website development services for our company, Travel Car.Describe their project management. Did they deliver items on time? How did they respond to your needs?Closeloop Technologies exhibited strong project management throughout the duration of the website development project for Travel Car. Their approach was characterized by effective communication, timely deliveries, and a responsive attitude towards our needs. Here are the key aspects of their project management:Timely Deliveries: Closeloop Technologies consistently met project milestones and deadlines as outlined in the project timeline. They adhered to the agreed-upon schedule, ensuring that the project progressed smoothly and according to plan.Effective Communication: Communication was a hallmark of their project management. They maintained regular and transparent communication channels, keeping us informed about the project's status, updates, and any potential issues. We appreciated their prompt responses to our inquiries and concerns.Project Tracking: Closeloop Technologies implemented project tracking tools and methodologies to monitor progress. This allowed us to have visibility into the project's status, including task completion and any outstanding items.Adaptability: They demonstrated flexibility in their approach, accommodating changes or additional requirements that emerged during the project. They were willing to adjust their strategies to align with our evolving needs.Problem Resolution: In instances where challenges or issues arose, Closeloop Technologies proactively addressed them. They worked collaboratively with our team to find effective solutions and minimize any disruptions to the project's timeline.Quality Assurance: The team conducted thorough quality assurance checks at various stages of development to ensure that the delivered work met our standards and expectations. This commitment to quality was evident in the final product.Client Involvement: They actively sought our input and feedback throughout the project. Regular meetings and review sessions were held to ensure that the website aligned with our vision and objectives.Training and Support: Closeloop Technologies provided training and documentation to enable our team to effectively use the content management system and manage the website post-launch. They offered ongoing support and assistance as needed.Post-Launch Support: After the website was launched, they continued to be responsive to our needs and promptly addressed any post-launch issues or adjustments required.In summary, Closeloop Technologies' project management approach was characterized by punctuality, open communication, adaptability, and a strong commitment to delivering a high-quality product. Their ability to respond to our needs and collaborate effectively with our team played a significant role in the successful completion of the project. We were pleased with their project management and the outcomes achieved.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What we found most impressive and unique about Closeloop Technologies was their unwavering commitment to tailoring their services to our specific needs and delivering a truly customized solution. Several aspects stood out:Customization Expertise: Closeloop Technologies displayed a deep understanding of our industry and the unique requirements of our car rental business. They leveraged their expertise to create a website that not only looked visually appealing but also functioned seamlessly to meet our specific business objectives.Attention to Detail: Their meticulous attention to detail was evident throughout the project. They were dedicated to ensuring that every element of the website, from design elements to functionality, aligned with our brand identity and provided an exceptional user experience.Responsive Design: The responsive design they implemented was tailored to the preferences of our target audience, which included travelers who often browse and book services on mobile devices. This responsive approach contributed to increased mobile engagement and conversions.Collaborative Approach: Closeloop Technologies fostered a collaborative environment where our input and feedback were actively sought and valued. They understood that our vision and insights were integral to the project's success.Adaptability and Flexibility: They demonstrated a high degree of adaptability and flexibility, readily accommodating changes and adjustments as our needs evolved throughout the project. This flexibility ensured that the end product was precisely what we envisioned.Post-Launch Support: Even after the website was launched, they continued to be responsive and supportive. Their commitment to providing ongoing assistance and addressing any post-launch issues underscored their dedication to long-term client satisfaction.Strategic SEO Integration: Closeloop Technologies integrated an effective SEO strategy into the website development process, which significantly improved our search engine rankings and online visibility. This strategic approach was unique and invaluable for our online marketing efforts.High-Quality Deliverables: The final website they delivered was not only visually stunning but also functionally robust and reliable. Their commitment to delivering a high-quality product was evident in every aspect of the website.Overall, what made Closeloop Technologies stand out was their ability to combine technical expertise with a client-centric approach. They didn't just create a website; they created a tailored solution that directly contributed to the success of our car rental business. Their dedication to understanding our unique needs and delivering a customized product was truly impressive and set them apart as a valued partner in our online journey.Are there any areas for improvement or something Closeloop Technologies could have done differently?Their ability to deliver a tailored website that met our specific needs and their commitment to our success far outweighed any areas for improvement. We are grateful for their partnership and the exceptional results achieved in our project. --- #### Custom Software Development for Software Company **The Project** - Services: Cloud Consulting & SI, Web Development - Project size: $10,000 to $49,999 - Project length: May 2022 - Ongoing **Project Summary**: Closeloop Technologies handles custom software development support for a software firm. They've helped the client extend their API capabilities with various technologies and are currently handling backend work. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Carta - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Aug 24, 2023 **Feedback Summary**: So far, the client has been pleased with Closeloop Technologies’ services, commending the quality of the code they write. The team establishes a smooth workflow through by consistently meeting deadlines and being highly resourceful and supportive — they're always willing to lend a helping hand. ""Their proactive and supportive approach is quite amazing."" **BACKGROUND** Please describe your company and position.I am the CEO of CartaDescribe what your company does in a single sentence.Carta is developing a global ownership management platform to assist businesses, investors, and employees in managing their investments. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Closeloop Technologies to accomplish?We needed them help with the constant development of our backend services, API services, and basic infrastructure maintenance. **SOLUTION** How did you find Closeloop Technologies?Online SearchWhy did you select Closeloop Technologies over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Closeloop Technologies were assigned to this project?9Describe the scope of work in detail. Please include a summary of key deliverables.Closeloop Technologies effectively served as an IT extension of our own development team. They worked closely with us, helping with day-to-day development chores. Initially, they extended our API capabilities with JavaScript, Node.js, Python, MongoDB, and AWS. They are now working on backend implementation for our platform and numerous client-centric initiatives. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our aim was to accelerate development, and they helped us do that. Our internal engineers have provided favorable comments on the quality of code they write. Furthermore, we appreciate their efforts in recording the success of our collaboration.Describe their project management. Did they deliver items on time? How did they respond to your needs?They constantly fulfill deadlines and are extremely resourceful and supportive whenever we seek assistance. Our primary means of communication include Zoom, Google Meet, and Teams.What was your primary form of communication with Closeloop Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their proactive and supportive approach is quite amazing. Their team's talent level is notable and distinguishes them.Are there any areas for improvement or something Closeloop Technologies could have done differently?We are completely delighted with their work and have no suggestions for improvement. --- #### Parking Reservation App Dev for IT Services Enterprise **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Oct. 2021 - Sep. 2022 **Project Summary**: Closeloop Technologies built a mobile app for an IT services enterprise. The team developed parking reservation features for the app, along with real-time monitoring, scheduling, and a secure payment portal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Padidar Enterprises - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Sep 16, 2022 **Feedback Summary**: The company was happy with Closeloop Technologies' work. They delivered the project on time and closely monitored the app's development to ensure they produced exactly what the client needed. Their communication was smooth and transparent, resulting in productive calls. They were also responsive.  ""They have knowledgeable individuals and problem-solvers."" **BACKGROUND** Please describe your company and your position there. I am the co founder and headquarter located in Sunbury, Ohio **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? The need was to build a mobile app for users to easily find and book parking spots from the comfort of their homes. We wanted to provide a platform to the end-users for convenient vehicle parking at sporting events, concerts, shows, work, and much more; hired Closeloop for the job - iOS and Android apps **SOLUTION** How did you select this vendor and what were the deciding factors? Finding an ideal mobile development partner isn't easy. However, we got lucky with Closeloop. The exploring process was usual; searching through Google, we shortlisted a few vendors from hundreds, as the search results show. Talking personally with each vendor and discussing our objectives and near as well as long-term goals, we fine-tuned with Closeloop's representative. Communication was crisp and clear, he understood the project well and also suggested a few things, which interested us, and we chose them over others. Of course, the regular portfolio check was done beforehand, along with an online reputation study. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. When building the mobile app, our prime goal was to provide users a convenient platform and an easy way to find and book parking spots for events, work, shows, workshops, concerts, etc., with useful features like real-time monitoring, scheduling, and hassle-free and secure online payment methods. Closeloop was up to the task when we shared our requirements. In fact, they proactively participated with suggestions. The deliverables were divided into phases or milestones that were achieved pretty much within the initially set deadlines. How many resources from the vendor's team worked with you, and what were their positions? 5 resources **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They kept their promises and delivered the project on time. What impressed us the most was their active participation and periodic review of the ongoing development. We had several discussions during the development journey that resulted in just the product we initially thought of. Obviously, the final result matters, but it is the process that makes the result right, which we believe Closeloop managed well. Describe their project management style, including communication tools and timeliness. Communication was timely, transparent, and smooth. Not long calls but productive ones periodically What did you find most impressive or unique about this company? They have knowledgeable individuals and problem-solvers. Their turnaround time is excellent, and they respond swiftly to messages or queries. Are there any areas for improvement or something they could have done differently? Everything went well. Keep up the good work going. No improvement suggestions from our side. --- #### App Dev for Sports Social Media Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: Closeloop Technologies is developing a social media app for sports lovers. They’ve discussed the client’s requirements before planning and executing the project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Gopal Sociotech Private Limited - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — May 17, 2022 **Feedback Summary**: Closeloop Technologies’ work has gained positive feedback from the client. They foster a positive working relationship through smooth, timely, and on-point communication. Beyond their app development expertise, their responsiveness and adaptability are impressive.   ""They respond swiftly to queries and are very accommodating."" **BACKGROUND** Please describe your company and your position there. I am the Founder of Go-Pal, a social media app for sports lovers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We hired Closeloop to build a social media platform dedicated to sports lovers with unique and better features that no other social media app previously had. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched through the web for app development companies; got connected to multiple vendors, but with the way Closeloop's associate showed us the way or I would say, guided us, nobody else could. This got us interested, and we decided to go with them. As they say, the first impression is the last impression. It was exactly that. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The objective was clear, we wanted a social media app for sports lovers. In simple words, you can say Tinder of Sports and Social life. We wanted to connect people with similar interests through an engaging, feature-rich social media app. We explained our requirements, and they grasped them well. I would say they planned it right, executed it quite well and delivered it on time. How many resources from the vendor's team worked with you, and what were their positions? From the project's commencement date, we worked with around 10-15 people. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? It is the execution that's tricky. But at the same time, if you don't plan it right, you might not be able to execute it. On both fronts, Closeloop did just fine. Describe their project management style, including communication tools and timeliness. Communication-wise, I don't have any complaints. It was smooth, timely, and to the point. We didn't have those long calls but productive discussions periodically. What did you find most impressive or unique about this company? They respond swiftly to queries and are very accommodating. Are there any areas for improvement or something they could have done differently? For us, everything was on point, so no improvement suggestions for now. --- #### Self-Service HR Platform for SaaS Tool Provider **The Project** - Services: Custom Software Development, IT Managed Services - Project size: $200,000 to $999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Closeloop Technologies created a self-service HR platform for a SaaS tool provider. The platform was expected to increase transparency in the client's hiring process while protecting them against bias.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Marketing Manager, Anja Software - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 1, 2022 **Feedback Summary**: Closeloop Technologies launched the expected portal within the client's desired timelines. They approached every step methodically and enthusiastically while keeping an open line of communication. Their team members were also kept up to speed with adaptive and reliable attitudes. ""They never once compromised on quality for the sake of speed, yet always stuck to schedule and hit every deadline."" **BACKGROUND** Please describe your company and your position there. I was introduced to Closeloop through my previous position as the Marketing Manager for an unbiased talent platform. My former company automates the process of finding the perfect match between job seekers and companies using a proprietary algorithm based on skills, experience, work culture and values. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? We were looking to create a self-service portal for the clients and candidates to increase transparency in the hiring process, while simultaneously protecting against bias in the selection process. This would allow our users to efficiently communicate and connect directly without having to wait for recruiters (thus reducing time-to-hire) and identify the best fit for each job, based solely on key relevant factors. **SOLUTION** How did you select this vendor and what were the deciding factors? While I was not part of the selection process, I knew that Closeloop was the obvious choice for our company for a number of reasons. Closeloop's CEO, Assim, has amassed a deep technical knowledge from working with companies like Apple, Facebook, Google, and LinkedIn that would guide us through the obstacles of building a new software from the ground up. Being new to software development, we knew that we would need to rely heavily on Closeloop's technical know-how, and felt reassured every step of the way that we were in good hands through their delivery of CTO-level product design. Their onshore/offshore company model gave us around-the-clock service that maintained a steady momentum on projects with constant communication from the onshore team.  Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. From concept to reality, Closeloop has been an invaluable partner in the launch of our talent platform. Our desire to solve major pain points in the hiring process inspired the idea for a transparent candidate and client self-service portal, which quickly evolved into deep, collaborative whiteboarding sessions, reviewing design mockups through InVision, testing through UAT, reporting feedback through JIRA, and being guided each step of the way toward both portals' respective launches. Post go-live, Closeloop helped us continue to identify additional potential areas of innovation, and helped us rollout features that would continue to increase user adoption.  How many people from the vendor's team worked with you, and what were their positions? I worked with Closeloop's CEO, 2 onshore project managers, and a handful of offshore engineers based on project needs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to successfully launch the client and candidate portals within our desired timelines, and were pleased with the reported feedback from clients and candidates about each portal's sleek interface and our technology's ease of use. Describe their project management style, including communication tools and timeliness. Closeloop is highly communicative, agile, and reliable. They approach every new project methodically and enthusiastically, and always keep an open line of communication and a transparent look into their progress. One of the many things I truly appreciated in working with their team was their incredible agility. Whether we were working "in the weeds" on a very specific new feature, or looking through a "bird's eye view" at the greater vision, they were always adaptive, consultative, and eager to help us make our dreams a reality. What did you find most impressive or unique about this company? They never once compromised on quality for the sake of speed, yet always stuck to schedule and hit every deadline. That was a true testament to their excellent project management expertise. Their onshore/offshore team model aided greatly in keeping our company constantly up-to-speed with progress and developments through consistent communication. Are there any areas for improvement or something they could have done differently? I couldn't have been more pleased with the experience of working with the Closeloop team. --- #### Website Development for Catholic Media Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: January 2021 **Project Summary**: A catholic media company collaborated with Closeloop Technologies for website development. The team provided UI designs, mockups, and HTML for an app and various web projects, including a Christmas event page.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co-Founder, ACM - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 16, 2022 **Feedback Summary**: Closeloop Technologies promptly incorporated all feedback and successfully launched the website within six weeks with zero errors. The team communicated well through email, Skype, and WhatsApp. Above all, they were approachable and supportive throughout the collaboration.  ""They were always there to support us."" **BACKGROUND** Please describe your company and your position there. I'm the CEO & Founder of ACM **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Closeloop Technologies, and what were your goals? To design a website for our Christmas Show **SOLUTION** How did you select this vendor and what were the deciding factors? Experience and customer satisfaction Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The developed a website for our Christmas event and also created some UI designs, htmls and mockups for several of our app and web projects How many people from the vendor's team worked with you, and what were their positions? I worked with their account manager and then with 2 developers **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to launch the website within 6 weeks with little or no errors and issues. Any feedback provided was worked on almost immediately Describe their project management style, including communication tools and timeliness. Communication is great. We communicate via email, skype and whatsapp What did you find most impressive or unique about this company? Easy to communication and follow up is amazing. They were always there to support us. Are there any areas for improvement or something they could have done differently? Not at this time --- ## Portfolio & Awards ### HomeRun Financing - FinTech Software Development PACE Funding Group Inc (PFG) provides Property Assessed Clean Energy (PACE) financing to Homeowners through its channel partners and direct sales people for making clean energy and energy efficient upgrades. PACE loan approval and administration process is substantially more complex than a typical loan in terms of the number of steps, external partners involved, regulatory steps needed and paperwork required. PFG's business process consists of loan pre-assessments, quoting various loan terms and pricing options, and accepting/ processing/ evaluating customer applications. This is followed by loan approval by underwriters, and creating and sending relevant contracts to various parties/ municipalities. Lastly the loan is funded and contractors are paid after ensuring all work has been performed and accepted by the customer. Closeloop designed, developed, deployed and currently maintains PFG's PACE Powertools system - a fully custom software platform for supporting all aspects of PFG's business. PACE PowerTools is integrated with several 3rd party vendors and also includes a full set of APIs for external partners to connect to it. The platform was conceptualized and delivered in 4 months including UX/ UI, Solution Architecture, Technology Selection, Coding (PHP, MySQL, JavaScript, XML, iOS/ Android Mobile Apps), QA, Training and final deployment. ### UTR Sports - Web Platform & Mobile App Development Client: UTR Sports (Universal Tennis) Closeloop's analysis of the existing UTR Sports platform revealed several baseline issues, including the absence of a single-click payment method for returning customers. As a result, customers could not save their payment details for future transactions when registering for events. Proposed Enhancements: Save and manage credit cards for future transactions. Introduce Apple Pay & Google Pay for faster payments. Enhance the notification system with real-time text alerts. Solution Implemented: Revamped registration process with save card feature. Seamless integration with Stripe payment flow. Improved user experience and efficiency. Results: Enhanced user convenience and efficiency. Streamlined event registration process. Improved customer satisfaction and retention. ### Datacube - Data Analytics Software Client: Datacube had the vision to help its customers with actionable analytics to leverage the data to its full potential by providing them the data they need to know where their business stands in real-time. So, they introduced the datacube platform, which imports data from any software or CRM and turns it into meaningful, visually appealing insights as opposed to boring spreadsheet reports from CRMs. Focus: HVAC industry. Challenges: Complex SQL queries for custom KPIs. TV browser compatibility issues. Solutions: Optimized SQL queries for enhanced dashboard loading speed. Tailwind CSS integration for Silk browser responsiveness. Features Highlights: 3rd party CRM integrations: The Datcube platform is built to easily integrate with third-party CRM platforms such as Service Titan. This provides our clients with the huge benefit of keeping Datacube and their CRM data in sync.  Custom-made boards: For each client, Datacube provides the flexibility to modify and even create new boards as per their needs. These boards are based on various KPIs to get a holistic view of any department of a business and measure its performance or the key areas where it needs to improve. Contest Boards: Datacube has a feature where the clients can create a sense of competition amongst their employees to help them achieve their targets by creating contests with some winning criteria and prizes for the winners.  Review Board: Datacube has a feature where clients can connect their review accounts, such as Google reviews, with Datacube. The reviews from Google get organized and converted into meaningful consolidated reviews and ratings. Results: Doubled business growth due to reduced onboarding time. Increased client interest in new features like contest boards. Improved client satisfaction with timely payments and reduced complaints. ### Grocery Supply Company - Custom Mobile Application Client: Grocery Supply Company (GSC)Industry: Wholesale Distribution & LogisticsSolution: Custom Mobile Application Development Overview Operating across nine states with a high-volume delivery fleet, Grocery Supply Company (GSC) needed a smarter way to manage complex, paper-based logistics. The legacy process, reliant on handwritten notes and manual tracking, created frequent errors, delayed reporting, and offered limited visibility into real-time delivery activity. The Challenge GSC faced several operational roadblocks: Manual delivery logs for item counts, returns, and proof of delivery No structured process for handling different product categories (e.g., tobacco, bulk goods) Paper-based signatures were unreliable and hard to verify High error rates due to manual tallying Inability to track or reconcile discrepancies in real time Limited connectivity during delivery routes No visual or map-based interface for drivers Our Solution Closeloop partnered with GSC to build a custom mobile application designed for real-world delivery conditions. This user-friendly app offers: Guided delivery workflows tailored by product type Offline mode for uninterrupted use in low-connectivity areas Integrated route maps for better navigation and stop tracking Digital proof of delivery, including e-signatures and image capture Real-time inventory tracking during deliveries and returns Centralized data sync with back-office systems The Impact 100% elimination of paper records across delivery operations 30% faster route execution, enabling more deliveries per day Complete inventory accuracy, reducing costly errors and miscounts Improved accountability with traceable, verifiable digital delivery logs ### Ajna - Custom Recruitment Software Development Ajna is a platform for companies and candidates to find the perfect match for each other without bias interference. Its automated interview scheduling and unbiased hiring features make it unique in the marketplace.   Ajna matching and scoring algorithm consider the candidate preferences as well as skills and experiences in order for them to appear in the top matches. The platform is intuitive, maintains transparency, and is user-friendly.   The users (employer or candidate) have to register themselves on the portal by filling in basic information and after activating their accounts, they are ready to search for the best fit from various options. An employer can post multiple jobs in various job functions from a single account, select the best talent, schedule interviews using an auto-scheduling feature, and close the loop.   Closeloop designed, developed, deployed, and currently maintains the Ajna platform – a complete software platform to fulfill employer and candidate demands in today’s highly competitive market. ### We Are Social - Custom Software Development Client: We Are Social AustraliaIndustry: Creative & AdvertisingSolution: Custom Software DevelopmentPlatform Name: Iris Overview As a fast-growing, social-first creative agency based in Sydney, We Are Social Australia collaborates with a wide network of creators to deliver impactful campaigns for global brands. However, with growth came complexity—managing creator relationships, campaign data, and performance insights across fragmented tools led to inefficiencies and slowed down team operations. The Challenge With creator information scattered across spreadsheets, emails, and docs, internal teams faced: Fragmented and unreliable data sources Time-consuming creator onboarding and tracking No centralized history of past collaborations Limited scalability for increasing campaign volumes Our Solution Closeloop partnered with We Are Social to build Iris, a tailor-made internal platform designed to bring clarity, consistency, and speed to their creative operations. Key features include: Unified Creator Profiles with audience data, platform links, and content highlights Centralized Campaign History to retain insights and performance context Rate Card Management and billing terms for financial clarity Smart Tagging by niche and content type for fast creator discovery Collaborative Notes that keep all departments aligned Shared Access ensuring all teams work from the same, up-to-date source of truth. The Impact 50–70% reduction in time spent on creator-related admin tasks End-to-end visibility into creator performance and past engagements Accelerated onboarding and better creator-campaign alignment A future-proof system built to scale with the agency’s growing network ### Omnidian - Web App Development Omnidian Inc collects, monitors and analyzes data for energy generated by solar power systems installed on thousands of homes in North West US. The company's business model is based on an end-to-end solar power monitoring, field service repair, and performance guarantee product for the life of solar power systems. To achieve this Omnidian needed a fully integrated custom platform capable of collecting data from various partners, storing that data in specific format, running regular data analytics programs and reporting on anomalies. Closeloop designed and engineered a full featured platform for Omnidian called Resolv (Java, Spring framework, MySQL, React.js, AWS EC2, AWS S3, Amazon RDS) which is capable of importing data from multiple sources in multiple formats. This data goes through pre-processing and is then stored in multiple customer-specific databases. Post-processing consists of a series of software programs running in parallel to analyze the data and store the results in separate data warehouses. The front-end application consists of multiple dashboards, reports and graphs which are generated in real-time and can be configured by the app administrator to provided finely tune data for decision making process. Resolv also integrates with field service system (Zendesk) and can create support cases automatically based on parameters defined for different scenarios. The first iteration of the platform was designed, coded, tested and delivered in 4 months. Since then two additional versions have been released enhancing the capabilities and enabling integrations with additional partners. ### Premier Talent Partners Providing CTO-level consulting, software engineering, and business automation services. Having associated with them for the past three years as a technology partner taking care of all their software engineering needs. We have been providing CTO-level consulting services to them, making processes digitally advanced and streamlined. From strategizing to custom building enterprise solutions to automating business processes to working on internal CRMs, ERPs, we do it all. ### Pryme Parking App - Hybrid App Development Pryme Parking brings you the solution to the years-old problem of wasting hours in finding a parking spot. You can now rent a parking space at the comfort of your home by simply interacting with an app. Discover, book, and it’s done. Pryme Parking connects parking space owners with people looking to rent a parking space. It comes with features such as scheduling spaces for rent, convenient booking, real-time monitoring, and reliable payment mediums. ### Expiwell - Web & Mobile App Development ExpiWell is an innovative data collection platform that enables experience-centered data collection, community building, and real-time interaction. With ESM (Experience Sampling Methodology, which helps you to study people’s feelings, thoughts, operating psychology in their day-to-day life), participant’s engagement numbers, and real-time data, it collects deeper insights not limited to data points but human experiences. Its web platform is powered by ReactJS, while its native iOS is built using Swift and Android with Kotlin. ### Seven Seas Music - Web Development Seven Seas Music provides an extensive and international music library of licenseable songs. Their clients include many award winning TV shows and movie productions. Seven Seas Music required a beautiful mobile app and website for their clients to browse and listen to their music library. With thousands of songs and very specific client needs, we began with defining the search functionality for the songs. We settled on pairing an interactive globe for users to search content by country along with a highly optimized search bar that included multiple search categories. After completing the front end software, we performed an automated data conversion for thousands of songs including their metadata and created a backend to allow live control of the music content. The Android/iOS app and website were completed in 4 months. All three platforms are now undergoing constant enhancements. The website can be viewed at: https://sevenseasmusic.com. The app is available on the Apple App Store and the Google Play Store. ### Tailored Brands - eCommerce Web Development Confused about what to wear today? Which outfit will make you shine at the event? Worry not, as this virtual closet in your pocket will suggest you the most suitable outfits according to your wardrobe inventory. Whatever the occasion, weather, or festival, Tailored Brands will help you bring out the best in you through your perfect clothing style. This eCommerce app also makes suggestions to the users on apparel they may buy as per their style and taste. ### FlipSnap - Social Media Video App FlipSnap is a collaborative and social media video application that bridges the world of augmented reality and videos. Brands use it to generate fans created content. Brands and sponsors upload proprietary video content (called 'backgrounds') which is overlaid with users real-time video to create a composite fun video (called 'flips') which in turn can be shared across multiple social networks as well as used by the brands for their own advertising. The users can remove and replace any part of the video and enhance or add mood altering artistic filters to their video with the swipe of a finger. Flipsnap needed a mobile engineering team to create iPhone and Android applications for showcasing the flip technology, register users, browse through backgrounds and use backgrounds to create new flips. Additional functionality includes sharing flips across social media as well as the ability to 're-flip' the video created by this app. There is also a back-end web portal for creating and managing brand owners, and for managing billing and payments from the brands. Closeloop's mobile team delivered the first version in 6 weeks as the client needed to present the App during CES 2017. Since then multiple new versions have been released with additional fun features. ### The Relationship Expert - Web Development The Relationship Expert is a full featured tele-medicine website which is used to run a psychotherapist office and can handle all the functions needed to provide these services. It not only shows the menu and details of services provided by the office but also allows the visitors to check out service providers' schedules, make appointments, and select their mode of consultation (in-person, phone or online consultations). The site also acts as a portal for the tele-medicine consultations if the client wants to talk to the service provider online. There is a payments mechanism which is driven by real-time metering of the sessions and the rates determined in advance by the service providers. In addition there are the usual website features like a full functionality blogging engine, Search Engine Optimization (SEO), and testimonials engine. The whole website is managed through a state of art Content Management System (CMS) so that the administrator can change content, manage calendars and control the tele-medicine portal according to the changing business needs. Closeloop's web development team initiated the project with detailed sessions with the client to understand her vision and how she wants to project her business. This was followed by a series of mockups and focus-group studies. Once the final decision and scope was approved the development, testing and delivery process was finished in 8 weeks. ### Teen Job Find - Job Portal Development Your search for finding the perfect side hustle ends here. TeenJobFind is one of the premier on-demand job portals for teens that brings you a variety of part-time jobs that pay well and are authentic and verified. We made it to connect people in need of a helping hand with their tasks and teenagers eager to make money. Fund your desires through gigs like babysitting, housekeeping, gardening, and pet care, among others. ### Luvviz App - Dating App Development Are you bored of your partner? Don’t have any good ways to impress your partner? Do you feel your relationship lacks spark? Luvviz, an online dating app for people who are married or engaged or in a complicated relationship, can act as a savior. It is ridiculously easy-to-use, comes with exciting features like tasks, rewards, ark meter, badges, and more. You can relive your dating days in a fun and interactive way, fix the relationship leak, and reignite the spark in your relationship. ### D2D Global– AI-Enabled Logistics Platform Client: D2D GlobalSolution: Centralized, AI-Enabled Logistics Platform Development OverviewD2D Global is a North American haul-away logistics operator specializing in transporting finished vehicles from ports and yards to dealerships. As operations expanded, D2D partnered with Closeloop Technologies to replace spreadsheet-driven processes with D2DLoop, a centralized, cloud-based, AI-ready logistics platform designed to streamline quoting, routing, trip execution, and compliance. The ChallengeD2D relied heavily on Excel, emails, and disconnected tools for quoting, route planning, and cost tracking. This caused version mismatches, slow planning cycles, and 3–5% margin leakage due to outdated cost models. Limited visibility into trips, labor-intensive compliance reporting, and the absence of real-time analytics further restricted decision-making. Fragmented systems created data silos, while planning depended on tribal knowledge, impacting scalability and consistency.Our SolutionCloseloop delivered D2DLoop, a unified, configurable logistics management platform built on Laravel, ReactJS, MySQL, and AWS. Key capabilities included automated rule-based quoting tied to fuel, toll, and labor variables; a smart route builder with segment metadata for accurate planning; real-time trip tracking with cost and performance insights; and digital inspection workflows aligned with OEM and BEV standards. The modular architecture enabled seamless future integrations with telematics, GPS, and AI-driven optimization. The ImpactWithin three months, D2D realized major efficiency gains: 30% reduction in quoting cycle time 25% increase in quote accuracy 40% reduction in planning effort 70% decrease in email dependency 50% fewer customer quote revisions D2D now operates with greater transparency, faster onboarding, stronger compliance, and real-time operational intelligence. The platform positions the company for continued growth, AI-enabled optimization, and enhanced customer confidence. ### Ithos - Web-Based Software Introduction ITHOS Information Network provides regulatory compliance software and services for the cosmetic, personal care, and chemical industries. Their cloud-based platform integrates regulatory expertise with software tools to streamline compliance processes, product formulation assessments, regulatory report generation, and access to pertinent regulatory data. Problem Statement In the past, businesses seeking to enter the cosmetic industry encountered various hurdles concerning regulatory compliance, technical specifications, and adhering to industry best practices. This crucial information is essential for those involved in the development or implementation of cosmetic solutions. While a plethora of cosmetic-related information is available online, it is often scattered across multiple websites and sources, making it challenging to locate the necessary data. Additionally, identifying reliable suppliers for these products can prove to be a daunting task. The infrastructure of IIN has multiple shortcomings such as lack of standardization, security vulnerabilities, complexity, absence of disaster recovery systems, scalability and reliability limitations, and high expenses. To address these issues, ITHOS partnered with CloseLoop to propose a new architecture hosted on AWS, with the aim of mitigating these challenges while ensuring minimal disruption during the transition. How Closeloop assisted ITHOS in building this complex solution With our solutions of consulting, development, testing and AWS Migration, ITHOS experienced a 30% reduction in IT costs, improved disaster recovery capabilities, gained access to new features and services, and enhanced scalability and security of sensitive financial data with Closeloop's assistance. Overall, Closeloop helped ITHOS achieve its business objectives and prepare for future growth.  ### BioStem Technologies - NetSuite Integration Introduction BioStem Technologies, Inc., a leading life sciences corporation, specializes in placental-derived allografts for regenerative therapies. Despite their innovative BioREtain® technology, BioStem faced inefficiencies due to the lack of integration between their Quality Management System (MasterControl) and ERP (Oracle NetSuite). Closeloop Technologies addressed these issues with an integrated, scalable solution that improved data accuracy, inventory management, and operational efficiency. Challenges Manual Data Entry: Frequent errors (typos, duplications) affected quality tracking and compliance. Inefficient Inventory Tracking: Manual processes delayed order fulfillment and stock reconciliation. High Labor Costs: Increasing data volume demanded more staff for manual entry. Scattered Data: Data silos in MasterControl slowed analysis and decision-making. Scalability Issues: Expanding operations amplified inefficiencies.Solution Closeloop implemented an integrated system connecting MasterControl and NetSuite using Celigo middleware, enhancing workflows, compliance, and inventory management. Key Features: Data Synchronization: Real-time updates of quality records, work orders, and documents. Automated Workflows: Streamlined CAPA and document approvals. Advanced Inventory Management: Automatic lot serialization and tracking. Real-Time Reporting: Immediate visibility into quality metrics and compliance. Regulatory Compliance: Automated validation processes for seamless adherence to standards. Results 100% Data Accuracy: Eliminated errors with automated synchronization. 96% Reduction in Manual Effort: Accelerated workflows, reduced delays. Automatic Serialization: Improved inventory tracking and reduced discrepancies. Cost Savings: Reallocated resources to strategic initiatives, lowering labor expenses. Improved Decision-Making: Real-time data enabled proactive issue resolution. ### Block & Tam - Custom Data Visualization Platform IntroductionBlock and Tam (B&T), a digital marketing agency specializing in PPC and SEM, delivers exceptional insights using Data Analytics and Generative AI (GenAI). Their services include gathering multi-source data, generating detailed reports, and adding context for actionable client understanding. ChallengesB&T faced inefficiencies in reporting and presentation processes: Limited Data Visualization: Looker Studio’s inadequate visualization tools hindered impactful data representation. Manual Context Addition: Reports required manual context embedding via Google Slides, consuming time and risking errors. Complex Interface: Looker Studio's interface was unintuitive for clients, increasing dependency on B&T. Fragmented Workflow: Switching between tools disrupted consistency and scalability. SolutionCloseloop Technologies developed a custom, AI-powered platform to address B&T's challenges: Integrated Tech Stack: React-based frontend, Laravel backend, BigQuery storage, and GPT for AI-enhanced capabilities. Centralized Reporting: A unified interface for report generation, context embedding, and client communication. Automated Alerts: Real-time notifications for data changes ensure timely client updates. AI-Driven Chart Creation: Analysts generate charts with natural language prompts, reducing manual effort. Results Streamlined Operations: Consolidated data management cut manual effort by 90%. Improved Client Satisfaction: Customizable, user-friendly reports enhanced communication and insights. Scalability: BigQuery and AWS ensured effortless adaptation to growth. OutcomeCloseloop’s platform revolutionized B&T’s operations, enabling efficient workflows, enriched client interactions, and scalable growth. ### Blxck Box - Social Media App Development Blxckbox is a social media app for the minority black community of the USA. With features like news feed, posts, connections, likes, shares, comments, and others, just like a popular social media app, the app intends to bring the community together. What’s unique about this app is that it promotes social welfare and invites people to lend a helping hand to those in need. People can post for help, interested people or the available ones can accept the help offer and provide assistance - for free. The app also has a scoring feature that enables users to give scores to people who assisted with tags like passionate, reliable, understanding, pure excellence. ### WanderSafe - Mobile App & Web Development Worried about moving to a new place, wondering if it is safe or not? Check out WanderSafe, an app where users can mark a place “Safe” or “Unsafe” with adequate reasons. The app comes with features like SOS, in-app commenting, map labeling, etc. Notify your friends and family about the safety of a place well in advance. ### Eatery - Restaurant App Development Don’t wait for your better half to decide a place to go on for dinner? Surprise your partner by booking a table at the newly-opened Chinese restaurant in your vicinity that offers excellent ambiance, has scrumptious food options, is rated the best by many, and provides a flat discount of 20% through this mobile restaurant aggregator app. Based on user-inputted data like reviews, ratings, photos, and feedback videos, make a move. A fully customizable app built for a client hailing from South America. ### BeautyMatter - AWS Migration Client: BeautyMatterSolution: AWS Cloud Migration & Infrastructure Optimization Overview As a fast-growing media and insights platform for beauty industry professionals, BeautyMatter needed to scale its infrastructure to support increasing traffic and content volume. With performance issues emerging from a legacy setup, the company partnered with Closeloop to lead a secure, zero-downtime migration to AWS—paving the way for long-term growth and stability. The Challenge A 25 GB legacy database filled with redundant, outdated data Locally stored media files, restricting flexibility and scalability Performance slowdowns during peak traffic periods An outdated deployment architecture complicating replication and updates Need for a secure, cloud-native solution that could grow with the platform Our Solution Closeloop executed a phased AWS migration strategy focused on performance, resilience, and operational continuity. Key steps included: Redesigned cloud infrastructure using EC2, RDS, and S3 File storage migration to S3 for scalable, cloud-based access Database optimization, removing legacy entries to reduce load Full testing and staged rollout to ensure a smooth, disruption-free transition Training sessions to empower BeautyMatter’s internal team on AWS monitoring tools and best practices The Impact Zero downtime or data loss throughout the migration process Faster page loads and improved performance during peak usage Lighter, cleaner database, resulting in reduced server strain Scalable cloud infrastructure, ready to support future growth and media expansion ### ERezLife - Cloud-Based Software Introduction eRezLife's platform offers higher education institutions intuitive, cloud-based software that revolutionizes how they manage student affairs, campus life, and residential operations. By centralizing documentation, eliminating manual processes, integrating existing systems, and providing data-rich assessments, eRezLife empowers institutions to enhance the student experience and decision-making process.Erezlife - A SAAS This comprehensive solution has gained widespread acceptance in the US and Canada with a growing number of partners expressing interest. eRezLife's SAAS-based architecture enables generating a new application for new partners with just a single click, ready in minutes. The setup ensures exceptional performance, resulting in a large and satisfied customer base.Solution We gather requirements from stakeholders and create a roadmap for eRezLife. Our team of developers and testers collaborate closely and adhere to agile methodology to ensure successful product delivery. We contribute to product management, architecture, R&D, feature development, bug fixes, code reviews, code versioning, and quality assurance.Product Architecture​ Solution The eRezLife team creates clean architecture solutions to enhance product usability, reliability, and performance. Each new customer receives a separate subdomain, such as abc.erezlife.com, with dedicated databases, code sets, and configurations to ensure smooth deployment. To manage infrastructure efficiently on AWS, we use Infrastructure as Code (IaC) using Terraform and Ansible Playbooks, along with the lateseRezLife's resident life feature relies on a robust collaboration service between peers and residence managers, achieved through message broking. We leverage AWS SQS for effective message broking. For report generation, eRezLife utilizes AWS Lambda functions, enabling swift and efficient reporting.  ### Cordance - NetSuite ERP Implementation Overview Cordance is a vertical B2B SaaS acquisition firm operating on an "acquire and scale" model, helping SaaS companies reach their full potential with long-term operational and financial guidance. As acquisitions grew, Cordance needed a unified, scalable financial management system to replace spreadsheets and small financial tools. Closeloop Technologies implemented NetSuite ERP to standardize financial operations and improve billing, revenue recognition, and reporting across portfolio companies (PortCos).The Challenge Cordance faced increasing complexity as each newly acquired PortCo operated under different business models and ERP systems. Key challenges:Lack of standardization across financial processes, making consolidation difficult. Complex billing due to multiple pricing models, subscription terms, and multi-currency requirements. Manual invoicing & data entry, slowing operations and introducing errors. Difficult reporting due to fragmented data and limited visibility across PortCos. Our Solution Closeloop designed and deployed a NetSuite solution tailored for multi-company SaaS finance. Key components included: Extensive discovery and requirements analysis to align processes across PortCos. SuiteBilling for contract-based subscription billing and automated invoicing. Advanced Revenue Management (ARM) to support complex revenue recognition models. Scalable architecture enabling efficient onboarding of future acquisitions. The implementation emphasized data consistency, standard financial workflows, and a unified reporting structure. The ImpactStandardized financial operations across portfolio companies. Faster, automated billing and subscription management. Streamlined revenue recognition aligned with SaaS accounting needs. Enhanced visibility and reporting for consolidated financial performance. The solution now provides a unified financial foundation that supports efficient acquisition scaling and stronger operational control across all PortCos. ### Cordance - Salesforce Implementation Our customer, operating under an 'acquire and scale' business model, faced several challenges due to the diverse CRM systems utilized by acquired portfolio companies. These challenges included issues with standardization due to different sales processes, complexities in managing pricing with varying products and configurations, difficulties in achieving a unified document signing process, and struggles with data integration and reporting. To address these challenges, we proposed a comprehensive solution architecture. The plan involved customizing Salesforce Sales Cloud to align with the customer's sales processes and integrating Salesforce CPQ to handle the complex pricing requirements. Additionally, DocuSign was proposed to streamline document signing. During implementation, thorough testing was conducted on the Sales Cloud, CPQ configuration, data integration, and reporting functionalities. The solution resulted in streamlined lead management, accurate quoting, and improved document signing efficiency. The successful implementation empowered the customer to achieve greater efficiency, standardization, and transparency in their sales operations, leading to increased sales productivity, improved customer satisfaction, and enhanced revenue growth. As a result, the company established itself as a leader in the industry. ### Cordance - Celigo Overview Cordance uses Salesforce as its CRM and NetSuite as its ERP for accounting and billing. However, manual data transfer between the systems caused inaccuracies, billing delays, and limited reporting visibility. Closeloop Technologies implemented a Celigo integrator.io based integration to enable real-time synchronization, automated sales-to-billing operations, and streamlined revenue processes. The Challenge As sales volume grew, manual Salesforce-to-NetSuite updates created operational friction and risks, including: Data inaccuracies & duplication due to repeated manual entry. Inefficient billing and sales order creation, increasing processing time and error rates. Delayed revenue recognition from slow data movement into NetSuite. Limited reporting and forecasting visibility across sales and finance. Complex data mapping between Salesforce CPQ structures and NetSuite records without an integration tool. Our Solution Closeloop designed a scalable integration using Celigo integrator.io to replace manual workflows. Key components included: Integration layer setup between Salesforce CPQ and NetSuite. Real-time triggers to sync data automatically when opportunities close. Automated transfer of quoting, pricing, and contract terms for accurate billing. Error handling, logs, and exception alerts for faster issue resolution. Documentation and training to ensure smooth onboarding and user adoption. This approach ensured data consistency, reduced manual steps, and prepared Cordance for future automation enhancements. The ImpactReal-time data synchronization reduced delays and improved billing timeliness. Automation removed most manual entry, cutting data discrepancies and workload. Improved error handling enabled faster resolution and operational continuity. Stronger reporting and financial visibility supported better decision-making. The integration now serves as a reliable, scalable foundation for unified sales and financial operations. ### Cordance - Salesforce Service Cloud Implementation Overview Cordance is a vertical B2B SaaS acquisition company operating on an “acquire and scale” model. As its portfolio grew, customer support became difficult to manage across multiple products and teams. The company needed a centralized platform to streamline inquiries, improve response time, and deliver a consistent support experience. Closeloop implemented Salesforce Service Cloud to modernize support operations and create a scalable service foundation.  The ChallengeSupport requests arrived through scattered channels, causing delays and miscommunication. Customer information was stored in different systems, making it hard for agents to gain a complete view of issues and respond effectively. Management lacked visibility into case volumes, resolution speed, and team performance, complicating resource planning. As more SaaS companies were acquired, the existing support setup could not scale without risking customer satisfaction and operational quality. Our SolutionCloseloop deployed Salesforce Service Cloud as a centralized support hub, giving agents a single view of customer interactions across all portfolio companies. Email-to-Case and Omni-Channel Routing automated case creation and assignment, reducing manual work and improving response consistency. Integrated account data enabled more personalized communication, while automated updates kept customers informed. The solution was designed for growth, allowing new acquisitions to be onboarded quickly using standardized processes and shared support metrics.  The ImpactThe platform transformed Cordance’s support environment into a structured and efficient operation. Case resolution time shortened, customer communication became clearer, and satisfaction improved. Leadership gained insight into support trends and team workload, enabling better operational planning. With a scalable Service Cloud implementation, Cordance is now equipped to deliver consistent, high-quality support across its expanding SaaS portfolio. ### Ithos - AWS Migration Solutions OverviewIthos Global provides regulatory compliance software for cosmetic, personal care, and chemical brands, helping them manage complex global regulations and product documentation. To support growth and strengthen system reliability, Ithos partnered with Closeloop to migrate its compliance platform to AWS and modernize its infrastructure for security, scalability, and cost efficiency. The Challenge The existing infrastructure lacked standardization, making communication between systems difficult. Security risks left the environment vulnerable to potential data breaches. Managing servers and updates was complicated and prone to errors, increasing operational effort. The system could not scale easily to support new customers and workloads, and the absence of a disaster recovery plan posed a risk of data loss. High infrastructure costs further limited innovation and expansion.Our Solution Closeloop collaborated with Ithos to design and migrate to a cloud architecture hosted on AWS. The engagement included migration of applications and data, cloud architecture consulting, and implementation of AWS services such as EC2 for computing, AWS RDS and MongoDB Atlas for data management. Managed services were introduced for monitoring, maintenance, and ongoing optimization. The new design emphasized security best practices, standardization, and simplified infrastructure management, enabling continuous improvements and faster delivery of compliance capabilities.The Impact The AWS migration reduced infrastructure costs by approximately 30 percent using a pay-as-you-go model. Disaster recovery capabilities improved significantly, increasing resilience against outages. Ithos gained access to new AWS features that enhanced product performance and compliance workflows. Scalability improvements enabled the platform to handle growing regulatory demands with ease, while enhanced security controls helped protect sensitive compliance data.  ### Upright - Inventory Management Software Upright Labs is a trusted advisor working closely with retailers, including Goodwill and Salvation Army, providing the leading multichannel inventory management software within the pre-owned retail market. Their premier multi-channel listing and inventory management software, Upright Lister, enables seamless product tracking at stores, easy creation and editing of manifests, efficient inventory and order management, real-time shipping, and streamlined reporting, reducing touchpoints and saving valuable time. With Upright's support, organizations like Goodwill and Salvation Army lead the development, stabilization, and growth of their e-commerce departments, laying the groundwork for efficient and high-growth e-commerce operations. Upright's services also introduce innovative sustainability practices to supply chains, operations, and recycling, allowing clients to focus on their bottom line and ensuring long-term gains through client retention and company growth while contributing to environmental protection. Closeloop Technologies has developed and maintains the core modules of the cloud-based "Lister" software, making it incredibly user-friendly for second-hand retailers to efficiently manage inventory and sell their products online, reaching customers everywhere. This powerful software processes hundreds of thousands of items each month and has played a vital role in helping retailers sell millions in inventory. By powering their e-commerce operations, your code will directly impact their continued success. ### McCreadie Vestigo - Pharmacy Research Software McCreadie Group's Vestigo is a powerful web-based platform utilized by the Investigational Drug Service (IDS) to manage investigational drug products effectively. This comprehensive system facilitates tracking of all critical details, ranging from trial status and study team information to patient enrollment and IRB expiration dates. Vestigo seamlessly interfaces with OnCore, Research Pharmacists, EMR Systems, and Clinical Trial Management Systems (CTMS), ensuring seamless integration and data flow across various platforms.Vestigo offers a comprehensive and integrated system that streamlines various aspects of clinical research management. The platform includes automated protocol management, catering to a wide range of study types and sizes, ensuring efficiency for both academic medical centers and smaller research sites. Inventory management features real-time tracking with detailed lot and item number information, enabling seamless monitoring of patient-specific inventory and returns or destructions. The system also handles dispensing and labeling, generating client-specific labels with barcodes for enhanced drug accuracy and patient safety. Customized billing and workload tracking are fully automated, increasing revenue and reducing manual invoicing labor costs. Moreover, Vestigo's electronic drug accountability reporting generates complete and compliant reports, supporting HIPAA and 21 CFR Part 11 requirements. The platform offers a robust set of standardized reports for various study types, ensuring ease of compliance and accurate record-keeping.Closeloop designed, developed, deployed, and continues to maintain the McCreadie Group's Vestigo software—a fully custom platform that supports all aspects of IDS business operations. Vestigo is seamlessly integrated with 3rd party vendors and offers a complete set of APIs to facilitate connections with external partners.  ### McCreadie PharmAcademic Overview McCreadie Group provides software solutions for Pharmacy Education, Residency Programs, and Research Pharmacies. Their flagship platform, PharmAcademic, supports experiential learning, assessments, curricular outcomes, and portfolios for pharmacy professionals. As usage expanded across institutions, McCreadie partnered with Closeloop to improve user management and strengthen account security to enhance overall platform efficiency and user experience. The Challenge PharmAcademic received a high volume of support tickets, with nearly a quarter tied to password reset issues. Users frequently reported difficulties receiving reset emails or accessing secure links, leading to delays and frustration. Program Directors also spent considerable time manually removing preceptors no longer associated with their programs. Without a bulk or automated removal process, user management became inefficient and diverted attention from core academic and residency responsibilities. Our Solution Closeloop designed a targeted solution focused on secure access and streamlined user lifecycle management. Two-factor authentication was introduced using a Password Authentication Number to improve security and simplify password recovery. Users were given the option to receive reset codes via SMS using an integrated Twilio-based delivery mechanism. Additionally, an automated removal process was implemented to identify and remove preceptors who had completed or exited programs, ensuring accurate user records while maintaining fairness and control for administrators. The Impact The updates led to a significant reduction in support workload, reducing password reset-related tickets by an estimated 65 percent. Program Directors gained time and operational clarity through automated user cleanup, improving program management efficiency. Users experienced a more reliable and secure account recovery process, enhancing confidence and ease of access.  ### Xicato XIMtroller OverviewXicato Inc. is a leader in intelligent LED lighting used in museums, galleries, theaters, and other high-impact spaces. Its XIM lighting modules include Bluetooth and Wi-Fi for advanced control of ambiance and visual settings. To enhance accessibility, Xicato began developing XIMtroller, an iOS app that allows lighting designers and facility managers to adjust brightness, set schedules, and configure lighting scenes from a mobile device. The ChallengeCreating XIMtroller required overcoming major technical challenges. Connecting iOS devices with Bluetooth-enabled XIM lights was difficult, especially when provisioning and commissioning multiple fixtures at once. Instability in Apple’s CoreBluetooth framework caused unexpected disconnections, interrupting communication and setup workflows. Securing communication was essential, since lighting control in museums and similar venues required protection against unauthorized access on both public and secured networks. Our SolutionCloseloop refined the communication protocol to improve reliability between iOS devices and XIM lights, making provisioning and commissioning more stable. Additional measures reduced CoreBluetooth connection drops, allowing more consistent data exchange during lighting setup. Public-private key encryption was implemented to secure device communication and protect control commands across networks. The ImpactThe improved communication layer enabled more dependable provisioning of XIM lights in real environments. Enhanced encryption increased trust in using XIMtroller across sensitive locations where security is critical. Development agility allowed the team to resolve connectivity and interface issues quickly, supporting continuous progress. Today, XIMtroller offers a more stable, secure, and intuitive lighting control experience, helping Xicato advance the future of intelligent architectural lighting. ### CXC.ai - AI-powered Call-by-call Management Tool Overview CxC.ai is an AI-powered platform that modernizes call-by-call management for home service businesses. Using Large Language Models (LLM) and Retrieval-Augmented Generation (RAG), it provides real-time feedback to customer service agents and technicians, helping improve communication, boost efficiency, and increase revenue. The Challenge Home service companies often rely on manual customer service processes, slowing response times and creating frustration for customers who expect quick answers. Existing systems rarely provide personalized interactions, making it difficult to build rapport or convert leads. Support capacity is strained by repetitive questions, which take time away from more complex requests. Technician performance also goes untracked, limiting insight into service quality and training needs. Our Solution CxC.ai introduced AI-driven features to transform service interactions. RESTful APIs and webhooks enabled integration with CRMs and enterprise applications, ensuring smooth data flow during calls. Advanced NLP powered by LLM and RAG improved language understanding and response generation, allowing AI bots to coach service staff in real time. End-to-end encryption protected data in transit and at rest, ensuring secure collaboration between teams, customers, and technicians. The Impact The new AI-supported process reduced customer response time and improved interaction quality. Agents and technicians received instant coaching, helping them handle calls with greater confidence and accuracy. Customers experienced more personalized guidance, increasing satisfaction and trust. Operational costs decreased due to better resource allocation and reduced handling of repetitive requests. Technician productivity improved through AI-assisted performance insights, allowing businesses to scale their service operations while maintaining high support standards. ### Autotech Consulting Group Overview Autotech Consulting Group operates large automotive yards across Mexico, managing the flow and servicing of vehicles for multiple OEMs. As operations expanded, manual tools and outdated systems could not support real-time accuracy. Autotech partnered with Closeloop to build a custom Yard Management Platform with a mobile app to digitize vehicle movement, services, and damage reporting. The Challenge Vehicle movement inside the yard followed no fixed sequence, making it difficult to track activities with existing tools. Services like washing, accessorization, battery charging, and refueling were managed manually, leading to inconsistent records and billing disputes. Damage reporting lacked standardization, increasing operational risk. Reliance on phone calls, spreadsheets, and manual entry created gaps between fieldwork and system data, limiting visibility and slowing decisions. Our Solution Closeloop created a centralized web platform and real-time mobile app for yard operations. The system digitized the vehicle lifecycle from check-in to dispatch, allowing staff to update service status and record damages directly from mobile devices. Flexible workflows supported unique movement paths for each vehicle. Planned SAP integration connects yard activities to billing, improving traceability for OEMs and financial teams. The Impact The platform reduced manual work by more than ninety-five percent and improved accuracy across vehicle movement and service tracking. OEMs gained real-time visibility through EDI connections, enabling faster decisions and stronger collaboration. Billing became more reliable due to complete service and damage records. With end-to-end operational transparency, Autotech now runs yard logistics with greater efficiency and is prepared for future automation and expansion. ### Ajna - AI Resume Parser Overview Ajna is a recruitment platform used by staffing teams to connect employers with talent across multiple industries. Although the platform offered features like automated matching and scheduling, its candidate onboarding flow was long and manual. Closeloop enhanced Ajna with an AI-powered resume parser that converts resumes into complete profiles in one step, improving speed and data accuracy. The Challenge Candidates were required to enter work history, education, and skills manually, causing many to drop out before finishing their profiles. Incomplete profiles could not match with jobs, reducing placement opportunities and forcing admins to fix or create profiles themselves. This manual work slowed hiring and created delays for both recruiters and candidates. Our Solution Closeloop integrated an AI resume parsing system using NLP to extract skills, job titles, responsibilities, and education directly from uploaded resumes. The former multi-step onboarding was replaced with a one-click upload experience. An AI-assisted admin tool allowed profile creation from resumes without manual data entry, improving platform adoption and consistency. The Impact The new process increased onboarding completion by seventy percent and reduced incomplete profiles by ninety-nine percent. Job-candidate matching became almost fully automated, and administrative effort was reduced by ninety-five percent. Ajna now supports faster hiring, better data quality, and a smoother candidate experience. Beyond Recruitment The AI parser is adaptable across industries. Education platforms can recommend courses based on skills. Real estate agencies can match tenants with properties. Hospitals can manage patient history and staff hiring more efficiently. Corporate training teams can map employee skills and recommend learning paths. This makes the parser a powerful, industry-agnostic data engine. ### Agora - Redefining Live Audio/Video Experiences Overview Agora partnered with Closeloop Technologies to enhance UrsaLive, a platform that allows emerging artists to stream live performances and interact with fans from anywhere. As UrsaLive’s audience grew, the platform needed more reliable real-time communication to deliver high-quality audio and video experiences that could scale without performance loss. The Challenge UrsaLive struggled with high latency, inconsistent audio and video quality, and delayed interactions during live sessions. These issues disrupted performances and reduced user engagement. As live events increased, the platform could not scale to support larger audiences, resulting in performance drops and a decline in user satisfaction. Without a stronger real-time engine, UrsaLive risked losing both artists and fans due to unreliable streaming experiences. Our Solution Closeloop integrated the Agora SDK to rebuild UrsaLive’s communication layer with low-latency, high-quality streaming capabilities. Agora provided a dependable and scalable architecture for real-time audio and video, ensuring smoother performances and more responsive fan interactions. The SDK offered seamless integration with UrsaLive’s existing system, enabling fast adoption while supporting future scalability needs. The Impact After implementing Agora, UrsaLive experienced a significant improvement in platform performance. Latency dropped by thirty percent, and audio/video quality became far more consistent, even during peak events. User engagement increased by forty percent as fans enjoyed more interactive sessions with artists. The improved reliability also enabled UrsaLive to host additional events and larger audiences. With better engagement and scalability, the platform saw a forty-five percent increase in revenue, reinforcing its position as a growing destination for live artistic performances. ### AI Data Visualization for Block & Tam Overview Block & Tam is a global marketing agency known for driving performance through data-backed strategies. Although the team processed large volumes of marketing data, turning that data into visual insights was slow and required technical skills. Closeloop built an AI-powered text-to-chart solution that allowed anyone to generate charts instantly using simple English prompts, making insights faster, clearer, and more accessible across the organization. The Challenge Block & Tam’s existing system consolidated data effectively, but visualization remained manual and time-consuming. Analysts spent hours preparing charts, delaying insights for client teams. Non-technical users—such as account managers and creative leads—found the process difficult, often relying on analysts for even basic visuals. This created bottlenecks, slowed decision-making, and limited the agency’s ability to quickly identify opportunities for clients. Our Solution Closeloop developed a custom AI visualization layer powered by NLP, enabling users to create charts from natural language commands. Users could type prompts like “Show clicks and cost by category” or “Create a bar chart for conversions by market,” and the system generated accurate, ready-to-use visuals within seconds. The interface allowed real-time filtering and refinement, making data exploration intuitive for both technical and non-technical staff. Built on Python, React, and AWS, the solution integrated seamlessly with Block & Tam’s existing datasets. The Impact The AI tool reduced reporting time by seventy percent, automating manual chart creation and freeing analysts to focus on deeper insights. Users gained real-time visual outputs, improving collaboration between analysts, account managers, and creative teams. The enhanced clarity and speed strengthened client presentations and increased the agency’s ability to communicate value.  ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_netsuite_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_artificial_intelligence_company_palo_alto_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_app_development_company_san_jose_2026.svg) ### Industry Recognitions - Talk to Our Integration Experts! - Closeloop's Inc Official Profile - Closeloop - Best Web Development Companies of 2022 - Most Client-Centric FinTech Firm 2023 - Employee Sharing Their Experience with Closeloop - Software Development Firm- Closeloop on Wellfound - Read Latest Stories about Closeloop on YourStory - Closeloop Technologies on EINPresswire - Closeloop's Business Of Apps Official Profile - Closeloop's Crunchbase Official Profile - Closeloop's cutting-edge SaaS solutions! - CEO featured in Sugermint - CEO interviewed on The Enterprise World - Top 10 Best Android App Development Companies USA - Top 100+ Artificial Intelligence Companies in 2022 - Best Software Development companies in USA | 2022 - Top 10 Best Android App Development Companies USA - Closeloop Technologies - Medium - Best Web Development Companies for April 2022 ## Key Clients - Block and Tam - AutoTech Consulting Group - Motorola Solutions - PIC Corporation - Grocery Supply Company - Datacube AI - Cordance - eRezlife - UpRight - We Are Social - BioStem Technologies - UTR Sports - CXC AI - McCreadie Group - Ithos Global - Omnidian - HomeRun Financing - D2D Global - Tailored Brands - Seven Seas Music - Ajna - Agora - Xicato - BlxckBox - Vestigo - PharmAcademic - Premier Talent Partners - ExpiWell ## Packages ### CRM Consulting and SI Packages Closeloop has exclusive experience in pioneering robust and scalable Salesforce solutions. | Feature | Small ($18,000/month) | Medium ($30,000/month) | Large ($42,000/month) | |---------|---------|---------|---------| | SFDC Consultants | 3 | 5 | 7 | | Level of Experience | 5 | 5 | 5 | | Salesforce consulting to map your business objectives into Salesforce features | ✓ | ✓ | ✓ | | Designing sales/customer service/marketing processes in Salesforce Sales/Service/Marketing Cloud | ✓ | ✓ | ✓ | | Integrating Salesforce Service Cloud with ERP, Marketing Cloud and other existing solutions | ✓ | ✓ | ✓ | | Migrating your heritage business solutions and databases to Salesforce platform | ✓ | ✓ | ✓ | | Customise existing Salesforce Service Cloud implementation with integrations and enhanced analytics | — | ✓ | ✓ | | Implementation of process automation components and automated workflows | — | ✓ | ✓ | | Salesforce Digital Engagement integration for consistent service across various channels | — | — | ✓ | | Salesforce App consultancy and support for AppExchange launch | — | — | ✓ | --- ### ERP Consulting and SI Packages | Feature | Small ($22,000/month) | Medium ($30,000/month) | Large ($45,000/month) | |---------|---------|---------|---------| | ERP Developers | 2 | 3 | 5 | | Level of Experience | 5 | 5 | 5 | | Project Manager | ✓ | ✓ | ✓ | | ERP Consulting | ✓ | ✓ | ✓ | | ERP Development | ✓ | ✓ | ✓ | | ERP Evolution | ✓ | ✓ | ✓ | | Integrations with External Sources | — | — | ✓ | | Support and Maintenance | — | — | ✓ | --- ### Custom Software Development Packages Accelerate your business's growth with our custom software development services. We have skilled software engineers who follow a proven software development process, seamlessly serving clients in the United States, Europe, and the Middle East since 2011. Get in touch today, and let's create recognized custom solutions together! | Feature | Small ($15,000/month) | Medium ($25,000/month) | Large ($35,000/month) | |---------|---------|---------|---------| | Developers (Any Technology) | 3 | 5 | 7 | | Level of Experience | 5 | 5 | 5 | | Project Manager | 1 | 1 | 1 | | Scrum Master | ✓ | ✓ | ✓ | | Requirement Gathering Phase | ✓ | ✓ | ✓ | | Project Roadmap | ✓ | ✓ | ✓ | | Design | — | ✓ | ✓ | | Development | ✓ | ✓ | ✓ | | Quality assurance and control | — | ✓ | ✓ | | Hours Per Week | 120 | 200 | 280 | | Monthly Hours | 480 | 800 | 1120 | --- ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 31 - Overall Review Rating: 5.0 Last Updated: 2026-06-24T14:06:47Z ### Business Entity - Business Entity Name: Closeloop Technologies LLC - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: January 7, 2011 - Status: Active - Last Updated: March 2, 2022 - ID: 201106410209 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Experian - Last Updated: March 2, 2022 ## Locations (3) ### Mountain View, CA (Headquarters) - 2672 BAYSHORE PARKWAY #532 - Mountain View, CA 94043 - United States - 2 - 5 employees - Phone: +1 (650) 265 7175 ### Sahibzada Ajit Singh Nagar, India - STPI Incubation Center, Phase­VIII­A, Plot No. C ,184 industrial area, Sector 75 - Sahibzada Ajit Singh Nagar 160071 - India - 50 - 75 employees - Phone: +91 7009016392 ### Jaipur, India - The Bayan Elegance, 3rd Floor A-27 Gokul Vatika, Chandrakala Colony, Mata Colony - Jaipur 302006 - India - 16 - 20 employees - Phone: +91 7009016392 ## Connections - Andrew Howard (Clutch) ## Contact Closeloop Technologies LLC [Send a message](https://clutch.co/profile/closeloop-technologies) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/closeloop-inc-) - [Facebook](https://www.facebook.com/closelooptechnologies/) - [X](https://twitter.com/closeloop_tech) - [Instagram](https://www.instagram.com/closeloop_tech/)