BrandLume Inc.

BACKGROUND

Please describe your company and your position there.

We are a supplier of trench drains and I'm a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We were in the process of rebranding and we needed a new Shopify website. We had a design road map and Brandlume developed the website. The new website had to be easy to navigate, modern, and informative.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and spoke with several developers. We chose Brandlume because of the cost, expertise, and portfolio. They were also friendly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a large project and we started off by going through a detailed guide our company put together for developers. After that Brandlume started developing our website in html after which it was brought onto Shopify.

How many people from the vendor's team worked with you, and what were their positions?

3 people.

• two of them were developers
• another person was a manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All our website goals and needs were met. The website works exactly as we wanted.

Describe their project management style, including communication tools and timeliness.

Clear timelines have been set and we always knew how the project is progressing. We used emails for regular communication and Microsoft Teams for check-in meetings.

What did you find most impressive or unique about this company?

It was very easy to communicate with them. Whatever the concern or question, we had no issues.

Are there any areas for improvement or something they could have done differently?

Since it was a big project many bugs were present. However, those were fixed quickly.

BACKGROUND

Please describe your company and your position there.

I am the owner of Origins that is cosmetic store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We engaged them to develop a new website and add sections and plugins that we requested and custom create the framework that we needed to accomplish our requirements. Our goal for the project was to get our new site launched with a new streamlined process and excellent user experience. It started with developing wireframes, followed by design and flows of how users would interact with the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through searching on Google and booking a free consultation through their website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting where we met the account manager and the team that would be working on the website. From there, they started building out each page's framework and once the rough draft was approved, the development task began. Shortly after, we obtained page designs and icons as well as banners and custom-designed pages that we can use for our other marketing collaterals. We used a software called markup to leave feedback for brandlume and from there the project continued to develop

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with the account manager, John and a few developers occasionally from time to time. He was always on top of all the moving pieces was very responsive when we needed some more elaborate changes to the website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website, which went live earlier this year, looks and feels fantastic. We're excited to proceed with exploring ways to add and further improve our new site!

Describe their project management style, including communication tools and timeliness.

Swift and painless. Anytime I needed to make changes or to the arrangement or design of the website, my account manager was quick to respond and tremendously helpful with suggestions as well.

What did you find most impressive or unique about this company?

The most impressive highlight of BrandLume is their excellent customer support. without our account manager and the development team, our website would have turned out a lot flatter and more boring. They were great at providing constructive feedback

Are there any areas for improvement or something they could have done differently?

Not at all, everything went extremely smooth.

BACKGROUND

Please describe your company and your position there.

I am Philip and my job is Chief Executive Officer at Doorvest.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired them to assist in SEO and PPC to build awareness about our new website that we were launching. Grow the company’s awareness across google and other platforms to drive traffic into our new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a search here on Clutch and found them in the top lists

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We were aiming to increase our websites traffic originally, we also wanted to obtain a higher ranking of google search placement. In turn, we were basically looking to get more sales through both organic search and paid search.

How many people from the vendor's team worked with you, and what were their positions?

We had a dedicated account manager, a PPC and SEO expert. Usually, our meetings had up to 5 team members on the call with us at one time, but that doesn't include various other teams in web dev/Design/UX that jumped in for support when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The SEO services provided produced thousands of % increase in traffic, with hundreds of % increases in conversions. We've obtained business that would have never come had it not been for the SEO that BrandLume executed. PPC is constantly growing, developing and bringing new leads efficiently. They are always quick to provide ways we can improve as well and do not hold back on their feedback. It's the most important aspect of their support to us in their ongoing support.

Describe their project management style, including communication tools and timeliness.

Very painless and fast. Our account manager would communicate back to us the same day that we had any questions and always ensured that we were satisfied by the decisions.  

What did you find most impressive or unique about this company?

They are very perceptive and hands-on. Our plans are successful due to their proactive and hands-on approach, and their desire to be authentically open so we can make an actionable change in our approaches if something is hindering our success.

Are there any areas for improvement or something they could have done differently?

There was some miscommunication at the start but those were quickly settled and work became efficient.

BACKGROUND

Please describe your company and your position there.

Our company promotes financial literacy. I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc.?

We hired BrandLume for website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was looking for good cost, ability for team to adapt, good technical skills, and ability to meet my goals and expectations. They were able to fit all of these.

Describe the project in detail and walk through the stages of the project.

We started with first an intake form explaining what I was looking for in a site. We had many zoom calls on the functionality and talked about cost and where the website will be hosted. Then BrandLume went to create the first draft. After first draft, i commented on many things and they updated the draft with a final version, which i was happy with.

How many resources from the vendor's team worked with you, and what were their positions?

There were about 5+ people. Everyone from account manager, web designer, accounting, email support, sales team, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was amazing. I ended up with a great website with live chat, amazing functionality, amazing calendar, easy and clean design.

How effective was the workflow between your team and theirs?

It was very effective. They had a website to make comments on the website draft, which made it easy.

What did you find most impressive or unique about this company?

They had made make unique designs on our website.

Are there any areas for improvement or something they could have done differently?

Faster communication via email or phone conversations rather than zoom would be nice time to time. But otherwise it was good overall.

BACKGROUND

Please describe your company and your position there.

I am owner of an auto dealer based in Greenwood, Indiana

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired BrandLume to improve our website position in Google

SOLUTION

How did you select this vendor and what were the deciding factors?

We referred by a customer who has a great results with BrandLume

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

BrandLume helped us to do keyword research and competitor analysis

How many people from the vendor's team worked with you, and what were their positions?

1 account manager and 1 SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We get a results after working with them for 3 months. We are getting lead and new customer online.

Describe their project management style, including communication tools and timeliness.

Great communication via email and phone

What did you find most impressive or unique about this company?

Their support is great and the staff is very responsive

Are there any areas for improvement or something they could have done differently?

Everything is great with this company

BACKGROUND

Please describe your company and your position there.

I'm a personal trainer based in Phoenix, Arizona

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

I hired BrandLume to develop my website

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a recommendation. We had a couple of meetings, and we had a good fit straightaway.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They don't use templates as standard, so could custom built to match my vision and created a website set-up that was completely bespoke to my needs.

How many people from the vendor's team worked with you, and what were their positions?

One account manager and one designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They took the time to listen to what I wanted but also brought their own ideas, experience, and creativity so that the end design was more rounded.

Describe their project management style, including communication tools and timeliness.

We communicate at all hours of the day and work tirelessly to help bring my vision into reality. I was unsure about the whole process but BrandLume has made it very easy

What did you find most impressive or unique about this company?

They offer professional service at a cost-friendly price. The project managers are well qualified in their job and are always ready to help you.

Are there any areas for improvement or something they could have done differently?

All is good.

BACKGROUND

Please describe your company and your position there.

I am CEO of an Architecture firm based in Orleans, Indiana

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired BrandLume for SEO service. Our web presence was weak and we needed SEO to make sure that people were finding us organically.

SOLUTION

How did you select this vendor and what were the deciding factors?

I did online search and found BrandLume and what services they offered. For me, it came down to the best overall value.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After filling out a brief and defining a marketing budget range BrandLume matched us with several experts and things have continued from there. We are seeing an increase in our website traffic already.

How many people from the vendor's team worked with you, and what were their positions?

I’ve worked with different people from BrandLume, but we have one account manager handling the bulk of things.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The organic traffic to our site has increased and we get many leads

Describe their project management style, including communication tools and timeliness.

The workflow has been really great. We stay in touch via Skype on a regular basis, and can always check-in via the dashboards.

What did you find most impressive or unique about this company?

Their customer support and responsiveness stand out.

Are there any areas for improvement or something they could have done differently?

No, they’re fantastic.

BACKGROUND

Please describe your company and your position there.

I am the CEO at a Construction company based in Maryland

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc.?

BrandLume did a revamp of our company website and did a wonderful job.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected BrandLume after a comprehensive research due to a previous bad experience. We found BrandLume very responsive, well-organized and do their best efforts to understand our needs.

Describe the project in detail and walk through the stages of the project.

We handed over a website that had been built by our previous providers, and they made lots of frontend enhancements. They did several bug fixes, font changes, and minor design things here and there

How many resources from the vendor's team worked with you, and what were their positions?

We worked with four members of their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was very good from beginning to end, they are very good communicator, well organized to deliver project on time.

How effective was the workflow between your team and theirs?

They are a professional company. They've always made both a manager and a developer available for us to conference with. Having the developer as an active part of the team was great.

What did you find most impressive or unique about this company?

They offer a professional service at a cost-effective range. The project managers are good qualified in their job and are always ready to help you.

Are there any areas for improvement or something they could have done differently?

Our experience with them, so far, has been pleasant. There is nothing in particular which stands out for mention.

BACKGROUND

Please describe your company and your position there.

I am a director of Express car wash company based in California

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc.?

We didn’t have an online platform/website for customers and wanted to build one.

SOLUTION

How did you select this vendor?

BrandLume offered the skills we needed for this project, and promised to deliver our project within the needed time frame at a competitive rate.

Describe the scope of their work in detail.

BrandLume developed our website according to what I wanted. They also helped with social media and SEO. I told them my requirements, the design I had, and the specific features that I needed.

What was the team composition?

My main point of contact was a project manager, along with 2 specialist, and an optimization team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project came out more robust than expected and we were extremely pleased that we were able to do it all for a reasonable cost.

How effective was the workflow between your team and theirs?

I was happy with their handling of the project from the start of the project until its delivery. Their team was professional, supportive, and understanding. We were happy with their services.

What did you find most impressive about this company?

Once signed on, they took the time to understand my goals and kept me abreast of the progress of the work and suggestions to improve my project in ways I would have been completely unaware of.

Is there any area for improvement or anything that could have been done differently?

None

BACKGROUND

Please describe your company and your position there.

I am owner of a small auto repair shop

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired them to provide SEO services and PPC to boost our search engine rankings and bring more leads to our business

SOLUTION

How did you select BrandLume Inc. and what were the deciding factors?

We do online search and interviewed them along with 5 other companies. After hearing their proposal and strategy, we felt BrandLume was perfect

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

BrandLume helped us with keyword research and competitor analysis. They made changes to our website and doing some adjustment.

How many people from the vendor's team worked with you, and what were their positions?

A project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts and PPC, we get more traffic on our website

Describe their project management style, including communication tools and timelines.

They are great at managing our expectations and meeting deadlines. We use email to communicate and they're always quick to respond.

What did you find most impressive or unique about this company?

The project went smoothly. The staff are quick to response if we have any questions regarding our project.

Are there any areas for improvement or something they could have done differently?

Everything is perfect