BrandLume Inc.

BACKGROUND

Please describe your company and your position there.

I'm owner of a car dealer based in Phoenix, Arizona

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc.?

I wanted to completely redesign my website and the team was amazing in helping me achieve this goal

SOLUTION

How did you select this vendor and what were the deciding factors?

They called me directly less than 2 hours after submitting inquiry, 1 first of 4 firms I contacted

Describe the project in detail and walk through the stages of the project.

We shared the basic idea of our requirement to BrandLume. They worked on optimizing the layout and functionality and tailoring the sites for SEO purposes. They fixed responsive issues as well as design updates we needed.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager and web designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I can only say that the website was a success. They completed the assigned task within the deadline without compromising with the quality of work.

How effective was the workflow between your team and theirs?

They communicated very well through a project management system that they setup. I like the fact that they explained every detail of the project and that I could always easily reach the company's team members if I had questions. They responded to every question, sometimes instantaneously but always within 24 hours.

What did you find most impressive or unique about this company?

They understand what a customer wants. BrandLume heard what I wanted and made sure that we were on the same page.

Are there any areas for improvement or something they could have done differently?

Nothing. Everything was perfect, Our experience with them was seamless.

BACKGROUND

Please describe your company and your position there.

I am part of the marketing team at a digital service provider and consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

Refresh our website, increase brand awareness, and lead generation.

SOLUTION

How did you select this vendor and what were the deciding factors?

A member of the team has previously worked with them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We filled out a form with questions asking about the scope, our social channels, and our goals.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, graphic designer, Wordpress developer, and content writer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We gained 1700 new LinkedIn followers.

How effective was the workflow between your team and theirs?

We had meetings when it was requested, but it would be nice if we had set recurring monthly meetings so that it is in our calendars.

What did you find most impressive or unique about this company?

They were able to deliver all our marketing needs. They're a great bunch of knowledgeable people.

Are there any areas for improvement or something they could have done differently?

It would have been nice to have set recurring monthly meetings so that we can discuss about our progress instead of having to request one.

BACKGROUND

Please describe your company and your position there.

I'm owner of an architecture firm based in Los Angeles

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We were looking for a company that could develop a website for our firm. With hundreds of local businesses, we wanted ours to look and feel different.

SOLUTION

How did you select this vendor and what were the deciding factors?

Brandlume was referred to us by our client which has great results after using their services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We shared the idea with BrandLume and their team’s expertise on referring a relevant plan surprised us. We remained in touch during the development process and our feedback was completely accommodated in the website.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Starting from the first day, they were on point with everything that we envisioned. Their team managed the project seamlessly and delivered the website well before the deadline. We're grateful!

Describe their project management style, including communication tools and timeliness.

The team are communicative and welcome for queries

What did you find most impressive or unique about this company?

They're very patient and have a flexible staff.

Are there any areas for improvement or something they could have done differently?

Nothing at the moment as they have performed up to their reputation in the market and I am one of their happy satisfied customer and would recommend others to try them.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a construction company based in Dallas, Texas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We need to get clients through digital marketing. BrandLume offers multiple ways to generate clients online through their digital marketing service

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on the google search, they show up on top 10

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They build us a website and social media profiles. Since then, we start getting leads online

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, account manager, and SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created an amazing website and landing page to capture leads. Our revenue increased more than 200% after 2 months working with them.

How effective was the workflow between your team and theirs?

The communication was very effective. They response to our questions quickly via Email.

What did you find most impressive or unique about this company?

They are very good in explaining the strategy and process.

Are there any areas for improvement or something they could have done differently?

Everything is great.

BACKGROUND

Please describe your company and your position there.

I am marketing director of a skin care company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We initially contacted them to create a website for us, and since then we have scraped our marketing department for their services instead.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them online along with multiple other companies while looking for digital marketing services

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Since the start of their SEO and PPC services, they have boosted our traffic and conversions as well as significantly improved our presence across many platforms.

How many people from the vendor's team worked with you, and what were their positions?

1 project manager, 1 SEO specialist, 1 web designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created for us a fantastically looking website that meets all of our expectations in functionality as well as design.

Describe their project management style, including communication tools and timeliness.

Communication done via email and phone

What did you find most impressive or unique about this company?

BrandLume has been top notch in all the services they have provided me and my business. We would whole heartily recommend them to anyone looking for web development and SEO services.

Are there any areas for improvement or something they could have done differently?

Nothing that I can think of

BACKGROUND

Please describe your company and your position there.

We are a supplier of trench drains and I'm a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We were in the process of rebranding and we needed a new Shopify website. We had a design road map and Brandlume developed the website. The new website had to be easy to navigate, modern, and informative.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and spoke with several developers. We chose Brandlume because of the cost, expertise, and portfolio. They were also friendly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a large project and we started off by going through a detailed guide our company put together for developers. After that Brandlume started developing our website in html after which it was brought onto Shopify.

How many people from the vendor's team worked with you, and what were their positions?

3 people.

• two of them were developers
• another person was a manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All our website goals and needs were met. The website works exactly as we wanted.

Describe their project management style, including communication tools and timeliness.

Clear timelines have been set and we always knew how the project is progressing. We used emails for regular communication and Microsoft Teams for check-in meetings.

What did you find most impressive or unique about this company?

It was very easy to communicate with them. Whatever the concern or question, we had no issues.

Are there any areas for improvement or something they could have done differently?

Since it was a big project many bugs were present. However, those were fixed quickly.

BACKGROUND

Please describe your company and your position there.

I am the owner of Origins that is cosmetic store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We engaged them to develop a new website and add sections and plugins that we requested and custom create the framework that we needed to accomplish our requirements. Our goal for the project was to get our new site launched with a new streamlined process and excellent user experience. It started with developing wireframes, followed by design and flows of how users would interact with the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through searching on Google and booking a free consultation through their website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting where we met the account manager and the team that would be working on the website. From there, they started building out each page's framework and once the rough draft was approved, the development task began. Shortly after, we obtained page designs and icons as well as banners and custom-designed pages that we can use for our other marketing collaterals. We used a software called markup to leave feedback for brandlume and from there the project continued to develop

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with the account manager, John and a few developers occasionally from time to time. He was always on top of all the moving pieces was very responsive when we needed some more elaborate changes to the website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website, which went live earlier this year, looks and feels fantastic. We're excited to proceed with exploring ways to add and further improve our new site!

Describe their project management style, including communication tools and timeliness.

Swift and painless. Anytime I needed to make changes or to the arrangement or design of the website, my account manager was quick to respond and tremendously helpful with suggestions as well.

What did you find most impressive or unique about this company?

The most impressive highlight of BrandLume is their excellent customer support. without our account manager and the development team, our website would have turned out a lot flatter and more boring. They were great at providing constructive feedback

Are there any areas for improvement or something they could have done differently?

Not at all, everything went extremely smooth.

BACKGROUND

Please describe your company and your position there.

I am Philip and my job is Chief Executive Officer at Doorvest.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired them to assist in SEO and PPC to build awareness about our new website that we were launching. Grow the company’s awareness across google and other platforms to drive traffic into our new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a search here on Clutch and found them in the top lists

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We were aiming to increase our websites traffic originally, we also wanted to obtain a higher ranking of google search placement. In turn, we were basically looking to get more sales through both organic search and paid search.

How many people from the vendor's team worked with you, and what were their positions?

We had a dedicated account manager, a PPC and SEO expert. Usually, our meetings had up to 5 team members on the call with us at one time, but that doesn't include various other teams in web dev/Design/UX that jumped in for support when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The SEO services provided produced thousands of % increase in traffic, with hundreds of % increases in conversions. We've obtained business that would have never come had it not been for the SEO that BrandLume executed. PPC is constantly growing, developing and bringing new leads efficiently. They are always quick to provide ways we can improve as well and do not hold back on their feedback. It's the most important aspect of their support to us in their ongoing support.

Describe their project management style, including communication tools and timeliness.

Very painless and fast. Our account manager would communicate back to us the same day that we had any questions and always ensured that we were satisfied by the decisions.  

What did you find most impressive or unique about this company?

They are very perceptive and hands-on. Our plans are successful due to their proactive and hands-on approach, and their desire to be authentically open so we can make an actionable change in our approaches if something is hindering our success.

Are there any areas for improvement or something they could have done differently?

There was some miscommunication at the start but those were quickly settled and work became efficient.

BACKGROUND

Please describe your company and your position there.

Our company promotes financial literacy. I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc.?

We hired BrandLume for website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was looking for good cost, ability for team to adapt, good technical skills, and ability to meet my goals and expectations. They were able to fit all of these.

Describe the project in detail and walk through the stages of the project.

We started with first an intake form explaining what I was looking for in a site. We had many zoom calls on the functionality and talked about cost and where the website will be hosted. Then BrandLume went to create the first draft. After first draft, i commented on many things and they updated the draft with a final version, which i was happy with.

How many resources from the vendor's team worked with you, and what were their positions?

There were about 5+ people. Everyone from account manager, web designer, accounting, email support, sales team, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was amazing. I ended up with a great website with live chat, amazing functionality, amazing calendar, easy and clean design.

How effective was the workflow between your team and theirs?

It was very effective. They had a website to make comments on the website draft, which made it easy.

What did you find most impressive or unique about this company?

They had made make unique designs on our website.

Are there any areas for improvement or something they could have done differently?

Faster communication via email or phone conversations rather than zoom would be nice time to time. But otherwise it was good overall.

BACKGROUND

Please describe your company and your position there.

I am owner of an auto dealer based in Greenwood, Indiana

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrandLume Inc., and what were your goals?

We hired BrandLume to improve our website position in Google

SOLUTION

How did you select this vendor and what were the deciding factors?

We referred by a customer who has a great results with BrandLume

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

BrandLume helped us to do keyword research and competitor analysis

How many people from the vendor's team worked with you, and what were their positions?

1 account manager and 1 SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We get a results after working with them for 3 months. We are getting lead and new customer online.

Describe their project management style, including communication tools and timeliness.

Great communication via email and phone

What did you find most impressive or unique about this company?

Their support is great and the staff is very responsive

Are there any areas for improvement or something they could have done differently?

Everything is great with this company