Big Red Jelly Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Areas for Improvement in Communication

While generally praised for communication, some clients suggest improvements in clarity and consistency. Instances of miscommunication or unmet expectations highlight opportunities for Big Red Jelly to enhance their communication processes further.
Strong Branding and Design Skills

Big Red Jelly is praised for their expertise in branding and design, helping clients establish strong brand identities with logos, color palettes, and thematic messaging. Clients appreciate the creative and strategic approach in aligning brand vision with business objectives.
Excellent Project Management

Big Red Jelly is recognized for their organized project management, maintaining clear communication and meeting deadlines. Clients appreciate the structured processes, regular updates, and the team's ability to handle projects efficiently and professionally.
Responsive and Professional Team

The team at Big Red Jelly is highly responsive and professional, ensuring client needs are addressed promptly. Their customer service skills are highlighted, with clients noting the team's willingness to listen, provide feedback, and make necessary adjustments.
Positive Client Feedback and Recommendations

Clients frequently recommend Big Red Jelly to others, citing their positive experiences and successful project outcomes. The team's commitment to client satisfaction and ability to deliver on promises are key factors in these endorsements.
Effective Website Development

Clients commend Big Red Jelly for developing functional and visually appealing websites that meet specific business needs. The team demonstrates technical proficiency, utilizing platforms like WordPress and Wix to deliver user-friendly and aesthetically pleasing sites.

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Social Media Marketing Web Development
Less than $10,000
Aug. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"In terms of the people who have touched the work and their ability to keep the project moving, it’s been impressive."

Jan 15, 2021

President, Risen

Monte Harrick

Other industries
California, United States
1-10 Employees
Phone Interview
Verified

Big Red Jelly provides website design and branding support for a jewelry e-commerce store. They’ve worked on the messaging and vision, as well as incorporating unique elements into the design of the site.

Though the site hasn’t been developed yet, Big Red Jelly helped the client establish their mission and create a presence for their brand. The team is skilled in providing top-notch customer service at an excellent price. Their industry skill and clear thoughtfulness stand out in the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of an e-commerce operation that markets in the jewelry space called Risen. We wanted to achieve something complementary with the crucifix and the image of the risen Christ, so we were intrigued to make that a necklace piece.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We’d just started this new company, so we looked to Big Red Jelly for some leverage on the website and from a social media standpoint. We needed to establish a presence and create something with a strong trendy aesthetic from a photography and video standpoint.

SOLUTION

What was the scope of their involvement?

Big Red Jelly started off by doing a really thorough job at understanding our message and vision. Before we even got started on the website design, we had to come to terms with what our messaging, mission statement, and value propositions were. This was a good exercise for us to drill down into what kind of company we are and want to become.

From there, we morphed into the website design using all of the information we established at the beginning. We were able to take pictures of the same marble quarry in Italy that the original statue was drawn from and put it on the website. We’re still working with Big Red Jelly to get it live; we haven’t launched yet because we’re still tweaking some aspects.

What is the team composition?

We started working with their lead contact, who transferred us to Sierra (Director of Brand Design & Online Ads), who has helped us with messaging, and now we’re working with Zach (Digital Marketing Intern) on the website design.

How did you come to work with Big Red Jelly?

We wanted someone who was used to working with smaller organizations and startups. Like with everything, we found Big Red Jelly through word of mouth from a past client of theirs. I went on their website and was able to see how they transformed their site.

I saw other work products that Big Red Jelly developed with other smaller or startup companies and really liked what they were doing. I then talked to Ben (Director of Operations) and he was pleasant to talk to; he walked me through how they go about business and that’s how we got started.

How much have you invested with them?

We’ve spent about $4,000 on the project.

What is the status of this engagement?

We started working together in August 2020 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Big Red Jelly was able to help us establish our mission and goal on our website, though it isn’t launched yet. I’ve shown a few people the prototype of the website, and they really like the work they’ve done.

How did Big Red Jelly perform from a project management standpoint?

They allow me access to a shared document where we go back and forth on the website content. I’ve been working with Zach on the website design, and we use Zoom to communicate. He shares the pages of the site as we design them. They follow up frequently and set meetings as needed.

What did you find most impressive about them?

Their pricing distinguishes them from other providers. I didn’t expect to get such strong customer service from them like I’ve received. In terms of the people who have touched the work and their ability to keep the project moving, it’s been impressive.

Are there any areas they could improve?

No, the biggest hold-up is on our end — we’re a startup so we’re trying to coordinate our supply chain and get the product where we want it.

Do you have any advice for potential customers?

Really think about the kind of message your company will give in the marketplace. Think about your value proposition, your goals, all of the things we don’t think about when we only think about the product being used. Companies have a soul and they will help you develop that soul for your company.

RATINGS

5.0

Web Design
Other frameworks and CMS
Less than $10,000
Dec. 2020 - Jan. 2021

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I’ve only worked with two other web developers, but Big Red Jelly’s process is exceptional."

Jan 15, 2021

CEO, PRIME Payment Processing

Jessica Devenish

Business services
Mapleton, Utah
1-10 Employees
Phone Interview
Verified

A payment processing company needed a website upgrade. The team at Big Red Jelly designed a new platform while assisting with HubSpot integrations. The process took about four weeks.

The website recently launched to solid feedback from the client. Big Red Jelly's team is communicative, proactive, and hands-on. They're responsive to all types of feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own a payment processing company with my husband. We offer merchant services to businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We needed to update our website.

SOLUTION

What was the scope of their involvement?

I hired someone else to help with the content, while Big Red Jelly was tasked with bringing that content to life through design.

I wanted the website to be comprehensive and to the point. I wanted users to be able to set up appointments. I also needed a CRM to create a sales funnel.

What is the team composition?

I mainly worked with three people. I originally met with Ben (Director of Growth) to make all of the arrangements and then worked with Zach (Digital Creative Director) and Emma (Director of SEO) on the project’s design. I briefly met with someone about marketing.

How did you come to work with Big Red Jelly?

Two of my respected business colleagues referred Big Red Jelly to me. After comparing a few companies, I chose them because of their capabilities. I loved that they were able to walk me through HubSpot.

How much have you invested with them?

We spent $3,000.

What is the status of this engagement?

The actual design work began in December 2020, and it was a four-week process.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site recently went live. My staff has given me solid feedback.

How did Big Red Jelly perform from a project management standpoint?

We mainly communicated through email. We also had weekly calls.

What did you find most impressive about them?

I’ve only worked with two other web developers, but Big Red Jelly’s process is exceptional. They’re very hands-on. Their communication style is also great. It was a favorable process.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

During week two, there were some homework assignments they gave me to complete. It was outside my scope of work, and I let them know. They were very responsive to that, which I really appreciated.

RATINGS

4.5

"There’s a little room for improvement on some of the design conversations, but they’re great."

Public Relations Web Development
Online reputation management
Confidential
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Put your trust in Big Red, and they will deliver."

Jan 13, 2021

Real Estate Agent, Abundance Realty

Bill Brimley

Real estate
Provo, Utah
1-10 Employees
Phone Interview
Verified

Big Red was hired by a real estate agent to provide web development and social media marketing services. The team built the site from the ground up before focusing on Facebook marketing and online reviews.

Internal stakeholders are impressed with Big Red’s services, which has elevated the client’s online presence. Throughout the engagement, the team has been a personable, professional, and reliable resource. Customers can expect a professional, well-organized partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a real estate agent with Abundance Realty.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

I was looking for more exposure and to improve my social media presence.

SOLUTION

What was the scope of their involvement?

Big Red has helped me with my website, social media, and other things like that. With the website, they had to start from the ground up. I had a domain name in mind and a general vision, which I shared with Big Red before they got to work.

In terms of social media, they help me manage my business page on Facebook. The team has also helped me understand the importance of getting reviews.

What is the team composition?

I’ve worked with Josh (Co-Owner), Ben (Co-Founder & Director) Emma (Director of SEO), and one other person.

How did you come to work with Big Red Jelly?

I’m in a business organization, and Ben joined my chapter. I found him to be very impressive and capable, and I wanted to work with his team.

What is the status of this engagement?

We’ve been working together since January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have a lot of metrics, because the project is still young, but I’m happy with their services. The website gives me a presence and it gives users confidence in my business. Before Big Red, I didn’t have that.

How did Big Red Jelly perform from a project management standpoint?

I would give them a 10 out of 10. They’ve delivered on time and within budget, with no surprises. We mostly communicate over phone and email.

What did you find most impressive about them?

I’m most impressed with their willingness to get on my level as well as to help me come up to their level. There’s just a general ease with the team. Big Red helps me do what I need to do to be successful.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

Put your trust in Big Red, and they will deliver. They’ve been very big on under-promising and over-delivering.

RATINGS

5.0

Other Digital Marketing
Less than $10,000
June - Nov. 2020

4.5

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

“Their pricing was pretty good.”

Jan 11, 2021

Project Manager, Mynt Solar & Roofing

Theron Anderson

Energy & natural resources
Lehi, Utah
11-50 Employees
Phone Interview
Verified

Big Red Jelly provided outsourced digital marketing services for a solar and roofing company. Their work included SEO, SMM, content creation, and copywriting.

Big Red Jelly’s work helped quadruple their client’s traffic. They also contributed to a spike in lead generation and keyword ranking. The team is personable, organized, and on top of managing their projects. They always take time to add a personal touch in their client relationships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a Utah-based solar and roofing company. I’m the VP of marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We were looking for an outsourced digital marketing firm.

SOLUTION

What was the scope of their involvement?

We use them for SEO, SMM, blogging, email marketing, and Google Ads management.

First, we had a few calls and I gave them access to our marketing materials (ie: our mission statement, values, keywords, and themes).

With social media, they did everything from content creation and 5–8 social media posts per week on Instagram, Facebook, Twitter, and LinkedIn. They also provided copywriting and graphic design too. They did their own research to keep our posting relevant.

What is the team composition?

We worked with 3–4 people from their team.

How did you come to work with Big Red Jelly?

They’re a local company, which made a big difference for us. Our owner heard about them and set the demo. We liked what they had to offer and they were really easy to work with. We compared them to three other options and chose them based on price, location, and our demo experience.

How much have you invested with them?

We spent around $7,500.

What is the status of this engagement?

We started working together in June 2020. In November 2020, they let us know that they’d be transitioning some of their services and they recommended a new company for us to work with.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were definitely happy with the results. We got a huge spike in our web traffic, lead generation, and keyword rankings through SEO. Our site went from 10 sessions a day to about 40 sessions a day.

How did Big Red Jelly perform from a project management standpoint?

They did really well. We had ongoing projects and monthly focuses, too. Our account representative was really good about following up with us. We had a set call every week where we’d go over all the details. We communicated via email, Text, and Zoom.

What did you find most impressive about them?

They were very personable. Because they were so small and local, it seemed like they understood our business a bit better than an out-of-state partner. They were able to speak to our demographic pretty well. Their pricing is also pretty good.

Are there any areas they could improve?

Some of the SEO work was pretty surface level. After a few months, we realized we wanted to go a little deeper than what they offered. We ended up hiring a supplemental group to do backlinks and other specialized SEO.

Do you have any advice for potential customers?

My advice is to focus on the services that you need the most. The more specific you get on what you need, the better the value you’ll receive. Some of the ancillary things we had going got neglected a little bit.

RATINGS

4.5

Web Development
Less than $10,000

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have a customer-for-life in me. They did exactly what they said they were going to do."

Jan 7, 2021

President, Beyond Awards

Scott Bennett

Other industries
1-10 Employees
Phone Interview
Verified

Big Red Jelly rebuilt a website with updated information and visuals. They're also in talks to provide further development.

The client praises Big Red Jelly for the delivered websites, as well as their consistent communication. Future clients will encounter a partner keen on long-term relationships, as well as one skilled in creative problem-solving. Their follow through on deliverables stands out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Beyond Awards. We do corporate awards, years-of-service sales. We make a lot of custom glass and plaques and coins. We’re higher-end and only sell online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

When COVID hit and people hadn’t figured out Zoom yet, we needed to find a way to get people updated and get ourselves out there. There had to be an updated site that looked better and was more user-friendly as well.

SOLUTION

What was the scope of their involvement?

We basically had them rebuild our website. Over a series of conference calls between them and us, we described what we wanted and they put together a plan. We chose to take this in baby steps, and we had them rebuild our site to start. Down the road, we’ll have them do more.

To start, they went through our old site with us and provided photos, and we provided information, which they uploaded.

What is the team composition?

We worked with three people on their team. Ben (Director of Growth) was the upfront contact. Zach (Digital Creative Director) put the website together on the technical side.

How did you come to work with Big Red Jelly?

I tried to get this project going with a couple of other people but it never worked out. I reached out to a friend for a final recommendation, and he told me about Big Red Jelly.

How much have you invested with them?

We’ve spent around $2,200 with them.

What is the status of this engagement?

We’ve been working together since Q3 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve had several customers say that they love the new site. My business is a lot about timing, so someone who likes our site may not shop it until another three months down the road when they have an event coming up.

How did Big Red Jelly perform from a project management standpoint?

We communicate through email. When we were building the site, I had a weekly phone call with Zach. He let me know what he was going to do that week and what I needed to provide him with in terms of information for uploading.

What did you find most impressive about them?

They brought their own ideas to the project; we both did. They were very creative. Zach always kept this word and was thorough and on-time. Big Red Jelly has kept their word from day one and never blinked. They have a customer-for-life in me. They did exactly what they said they were going to do.

Are there any areas they could improve?

I don’t think so, no.

Do you have any advice for potential customers?

They’re on top of their game, and they get it. They’re experts.

RATINGS

5.0

Web Design Web Development
Wix CMS
Less than $10,000
July - Aug. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team's approachability, creativity, and communication were top-notch."

Sep 1, 2026

Media Technology Specialist, UMC Sparta

B S

Non-profit
Sparta, North Carolina
11-50 Employees
Online Review

Big Red Jelly revamped a church's website to make it more user-friendly and appealing. The team also added new media and integrated donation links, as well as live feeds of the client's services.

Big Red Jelly delivered a first-class website, which the client is proud of. The team was highly communicative and responsive to the client's needs. Moreover, they were creative and approachable. Overall, the project was flawless.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Media Technology Specialist of UMC Sparta

Describe what your company does in a single sentence.

Sparta United Methodist Church

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Red Jelly to accomplish?

Revamp Website
Attract New Members
User Friendly

SOLUTION

How did you find Big Red Jelly?

Online Search

Why did you select Big Red Jelly over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned
Great Communication

How many teammates from Big Red Jelly were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Big Red Jelly was asked to revamp our website. Our site was outdated. The old site was not enticing nor user friendly. New media was obtained. Links to donations were needed. Links and live feeds to our services were needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Big Red Jelly, specifically Ashley, Bethany, and Ben delivered a 1st class product with the very low budget they were provided. Their communication was/ is outstanding. Meetings occurred for four weeks. We had a new, refreshing site that we are PROUD of!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Managment is outstanding. Needs were delivered and requests were met without hesitation.

What was your primary form of communication with Big Red Jelly?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's approachability, creativity, and communication were top-notch.

Are there any areas for improvement or something Big Red Jelly could have done differently?

No improvements needed. This project was flawless.

RATINGS

5.0

"Thank you Ashley, Bethany, and Ben!!!"

Branding Content Marketing Web Design
Brand messaging Brand strategy Product branding Corporate identity
$10,000 to $49,999
Aug. 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They are very knowledgeable and helpful."

Aug 28, 2026

CEO, Superstaff Music Ltd.

Marilyn Forster

Education
Sandusky, Ohio
1-10 Employees
Online Review

Big Red Jelly provides branding and marketing services for a music technology company. The team also maintains the client's website and advises them on marketing strategies.

Big Red Jelly has helped the client establish their branding and merchandise possibilities. The team has been very knowledgeable and accommodating. They have excellent leadership skills and are great at responding to the client's needs and suggestions.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Superstaff Music Ltd.

Describe what your company does in a single sentence.

Promotes innovative music reading system called Superstaff with curriculum and lesson plans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Red Jelly to accomplish?

Branding and Marketing
Maintain website presence
Advise marketing strategies as we grow

SOLUTION

How did you find Big Red Jelly?

Online Search

Why did you select Big Red Jelly over others?

High ratings

How many teammates from Big Red Jelly were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding and marketing strategies

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Established branding and merch possibilities

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent leadership if team and great responses to my needs and suggestions

What was your primary form of communication with Big Red Jelly?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

First marketing firm I've used. They are very knowledgeable and helpful.

Are there any areas for improvement or something Big Red Jelly could have done differently?

Too much marketing speak and reporting to broad to comprehend at out set. I was overwhelmed by info and questioning. Pacing would be better.

RATINGS

5.0

Branding Web Development
Brand strategy Corporate identity
Confidential
Apr. 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything has been great."

May 14, 2026

Founder, SproutForward

Blake Carr

Consumer products & services
Ridgefield, Connecticut
1-10 Employees
Online Review
Verified

Big Red Jelly has provided branding and website development services for a consumer products and services company. The team has created the logo, brand guidelines, and a custom website.

Big Red Jelly has completed the brand guidelines, and the client plans to measure its impact in the future. Big Red Jelly delivers on time and is very thorough, organized, and disciplined in their approach. The client also praises the team's proven process and the steps they lay out for success.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of SproutForward, a services company that provides thoughtful picks for parents.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We needed help with branding and website development.

SOLUTION

What was the scope of their involvement?

Big Red Jelly has created our logo and brand guidelines. The team is also designing a custom website to create a unique user experience.

What is the team composition?

We’ve worked with 2–5 teammates from Big Red Jelly.

How did you come to work with Big Red Jelly?

We found Big Red Jelly through an online search. We chose them over other options because their company values aligned with ours.

What is the status of this engagement?

We started working with Big Red Jelly in April 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Big Red Jelly has completed our brand guidelines. We plan to measure the impact of the brand guide in the future.

How did Big Red Jelly perform from a project management standpoint?

Big Red Jelly delivers on time. The team is very thorough, organized, and disciplined in their approach. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Big Red Jelly’s proven process and the steps they lay out for success are impressive.

Are there any areas they could improve?

No, everything has been great.

RATINGS

5.0

Branding Web Design Web Development
Confidential
Oct. 2025 - Feb. 2026

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It was a wonderful experience!"

Apr 24, 2026

Marketing Lead, Strawberry Bay Marina

Kamryn Phillips

Hospitality & leisure
Heber City, Utah
11-50 Employees
Online Review
Verified

Big Red Jelly provided branding, web design, and development services for a marina. The team was responsible for conducting a rebrand for the client and upgrading their website.

Thanks to Big Red Jelly's efforts, the client saw an increase in website traffic. The team was wonderful to work with, met every need, and was helpful in answering the client's questions throughout the engagement. Moreover, the client praised Big Red Jelly's culture and communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of Strawberry Bay Marina

Describe what your company does in a single sentence.

Marina with rentals, storage, lodging and service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Red Jelly to accomplish?

Rebrand
Website

SOLUTION

How did you find Big Red Jelly?

Online Search

Why did you select Big Red Jelly over others?

Close to my geographic location
Pricing fit our budget
Great culture fit

How many teammates from Big Red Jelly were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us rebrand and provided multiple brand deliverables as well as upgrading our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website trafic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was wonderful to work with. They met every need and more as well as helping with any questions we had.

What was your primary form of communication with Big Red Jelly?

Virtual Meeting

What did you find most impressive or unique about this company?

I loved their culture and the way that they were able to communicate with us as a company and at face value.

Are there any areas for improvement or something Big Red Jelly could have done differently?

It was a wonderful experience!

RATINGS

5.0

Search Engine Optimization Web Design Web Development
Content development Other SEO
Confidential
Oct. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're responsive, professional, and easy to communicate with."

Mar 23, 2026

Office Manager, Told Plumbing

Raquel Franck

Plumbing
Pleasant Grove, Utah
51-200 Employees
Online Review
Verified

Big Red Jelly has designed and developed a website for a plumbing services company. The team has created the branding and implemented SEO strategies. Moreover, they have provided written content for the site.

Big Red Jelly has helped the client generate qualified leads, increase online visibility, and improve overall engagement. The client tracks the results through emails. Big Red Jelly's team is responsive, professional, and easy to communicate with.

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of Told Plumbing. We provide professional plumbing services, including repairs, installations, and maintenance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Red Jelly?

We needed help with branding, web design, and SEO.

SOLUTION

What was the scope of their involvement?

Big Red Jelly has designed and built our website. They’ve also created our branding, including colors and new logos, and implemented SEO strategies. The team has provided written content for the website.

What is the team composition?

We’ve worked with 2–5 teammates from Big Red Jelly.

How did you come to work with Big Red Jelly?

We found them through a referral. Their pricing fit our budget, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Big Red Jelly has helped us generate qualified leads, increase our online visibility, and improve our overall engagement. We track qualified leads and engagement through emails.

How did Big Red Jelly perform from a project management standpoint?

Big Red Jelly’s project management is good. We communicate through virtual meetings.

What did you find most impressive about them?

Big Red Jelly’s team is great to work with. They’re responsive, professional, and easy to communicate with.

Are there any areas they could improve?

No.

RATINGS

5.0

Showing 91-100 of 168 Reviews

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Guiding Idea : Brand Positioning and Directions
Brand DNA: Purpose and Promise
Brand Core: Core Values and Mission
5 week delivery

Medium

Designed for ambitious companies

$9,500 /total

Brand Discovery: Dedicated Pro Brand Strategist
Brand Research: PLUS Brand Quantitative Research
Guiding Idea : PLUS Competitive Advantages
Brand DNA: PLUS DNA Positiong
Brand Core: PLUS Vision
6 week delivery

Large

Best for established companies looking to level-up

$19,000 /total

Brand Discovery: Dedicated Advanced Brand Strategist
Brand Research: PLUS Qualitative Research
Guiding Idea : PLUS SOAR Analysis
Brand DNA: PLUS Brand Type and Hierarchy
Brand Core: PLUS Personality and Voice
7 week delivery

Features	Small $5,000 /total	Medium $9,500 /total	Large $19,000 /total
Brand Discovery	Dedicated Standard Brand Strategist	Dedicated Pro Brand Strategist	Dedicated Advanced Brand Strategist
Brand Research	Brand Audit Research and Exploration	PLUS Brand Quantitative Research	PLUS Qualitative Research
Guiding Idea	Brand Positioning and Directions	PLUS Competitive Advantages	PLUS SOAR Analysis
Brand DNA	Purpose and Promise	PLUS DNA Positiong	PLUS Brand Type and Hierarchy
Brand Core	Core Values and Mission	PLUS Vision	PLUS Personality and Voice
Brand Messaging	Tagline and Unique Value Propositions	PLUS Elevator Pitch	PLUS Brand Story
Visual Identity	Logo Suite Color Palette Typography	PLUS Brand and Business Deliverables	PLUS Brand and Marketing Deliverables
Brand IP	Online Tool Map Alternative Domain Research	PLUS Social Media Handle Research	PLUS Strategic Introductions
Execution and Implementation	Post Templates Guidelines Email Signature Letter Heads Business Card Design	PLUS One Pager Mockups Media Kit	PLUS Ad Examples Billboards Car Wraps
Brand Guide	Brand Guide	PLUS BusinessGuidelines	PLUS Marketing Gudielines

Small $5,000 /total
Brand Discovery	Dedicated Standard Brand Strategist
Brand Research	Brand Audit Research and Exploration
Guiding Idea	Brand Positioning and Directions
Brand DNA	Purpose and Promise
Brand Core	Core Values and Mission
Brand Messaging	Tagline and Unique Value Propositions
Visual Identity	Logo Suite Color Palette Typography
Brand IP	Online Tool Map Alternative Domain Research
Execution and Implementation	Post Templates Guidelines Email Signature Letter Heads Business Card Design
Brand Guide	Brand Guide

Medium $9,500 /total
Brand Discovery	Dedicated Pro Brand Strategist
Brand Research	PLUS Brand Quantitative Research
Guiding Idea	PLUS Competitive Advantages
Brand DNA	PLUS DNA Positiong
Brand Core	PLUS Vision
Brand Messaging	PLUS Elevator Pitch
Visual Identity	PLUS Brand and Business Deliverables
Brand IP	PLUS Social Media Handle Research
Execution and Implementation	PLUS One Pager Mockups Media Kit
Brand Guide	PLUS BusinessGuidelines

Large $19,000 /total
Brand Discovery	Dedicated Advanced Brand Strategist
Brand Research	PLUS Qualitative Research
Guiding Idea	PLUS SOAR Analysis
Brand DNA	PLUS Brand Type and Hierarchy
Brand Core	PLUS Personality and Voice
Brand Messaging	PLUS Brand Story
Visual Identity	PLUS Brand and Marketing Deliverables
Brand IP	PLUS Strategic Introductions
Execution and Implementation	PLUS Ad Examples Billboards Car Wraps
Brand Guide	PLUS Marketing Gudielines

Grow Marketing Package

Ongoing growth marketing for businesses ready to scale past the launch phase. Our dedicated growth strategists run SEO, advertising, CRM, and brand accelerators every month, tracking real numbers so your revenue keeps compounding.

Small

Ideal for building your growth foundation.

$985 /month

Growth Strategist
Growth Audit & Research
SEO Foundation
CRM Setup & Automation
Advertising Support

Medium

Perfect for scaling marketing and sales.

$3,985 /month

Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building
CRM Setup & Automation

Large

Full-scale growth for established brands.

$15,985 /month

Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building
CRM Setup & Automation

Features	Small $985 /mo	Medium $3,985 /mo	Large $15,985 /mo
Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building	–
CRM Setup & Automation
Advertising Support
Campaign Management	–
Brand Accelerator
Sales & CRO Support
Reputation Management	–
Enterprise Growth Partnership	–	–
Monthly Hours Included	6 Hours Per Month	10 Hours Per Month	30 Hours Per Month

Small $985 /mo
Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building	–
CRM Setup & Automation
Advertising Support
Campaign Management	–
Brand Accelerator
Sales & CRO Support
Reputation Management	–
Enterprise Growth Partnership	–
Monthly Hours Included	6 Hours Per Month

Medium $3,985 /mo
Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building
CRM Setup & Automation
Advertising Support
Campaign Management
Brand Accelerator
Sales & CRO Support
Reputation Management
Enterprise Growth Partnership	–
Monthly Hours Included	10 Hours Per Month

Large $15,985 /mo
Growth Strategist
Growth Audit & Research
SEO Foundation
Advanced SEO & Link Building
CRM Setup & Automation
Advertising Support
Campaign Management
Brand Accelerator
Sales & CRO Support
Reputation Management
Enterprise Growth Partnership
Monthly Hours Included	30 Hours Per Month

Website Design Packages

Invest in a website built to generate revenue, not just compliments. Work with our team and experience the difference that a real website build can bring your business, one that turns visitors into leads and leads into customers. Our team consists of talented UX/UI designers, web development experts, and specialists in online tools & markets

Small

Perfect for Standard Businesses (Standard)

$5,000 /total

Build Discovery : Dedicated Standard Build Strategist
Build Research : Build Audit and Research
Build Strategy: Build Creative Brief
Online Tools: Online Tool map setup
Sitemap: Internal Sitemap Strategy
6 week delivery

Medium

Perfect for Established Businesses (Pro)

$9,500 /total

Build Discovery : Dedicated Pro Build Strategist
Build Research : Standard Package and Online Customer Journey
Build Strategy: Standard Package and Internal Build Strategy Session
Online Tools: Standard Package and Initial Automation
Sitemap: Standard Package and Sitemap Graphic
7 week delivery

Large

Perfect for Veteran Businesses (Advanced)

$19,000 /total

Build Discovery : Dedicated Advanced Build Strategist
Build Research : Pro Package and Analytics Review
Build Strategy: Pro Package and Advanced Launch Strategy
Online Tools: Pro Package and Training and Walkthrough
Sitemap: Pro Package and User Flow Map
8 week delivery

Features	Small $5,000 /total	Medium $9,500 /total	Large $19,000 /total
Build Discovery	Dedicated Standard Build Strategist	Dedicated Pro Build Strategist	Dedicated Advanced Build Strategist
Build Research	Build Audit and Research	Standard Package and Online Customer Journey	Pro Package and Analytics Review
Build Strategy	Build Creative Brief	Standard Package and Internal Build Strategy Session	Pro Package and Advanced Launch Strategy
Online Tools	Online Tool map setup	Standard Package and Initial Automation	Pro Package and Training and Walkthrough
Sitemap	Internal Sitemap Strategy	Standard Package and Sitemap Graphic	Pro Package and User Flow Map
Page Layout	Target Audience Based Strategic Page Layout	Standard Package and Mobile Customization	Pro Package and Page Layout Variations
Content Implementation	Editing and Optimization	Standard Package and Content Lead Magnets and Capture	Pro Package and Brand Content Scan and SEO
UX/UI and Design	UX and UI Design Fundamentals	Standard Package and UX Research	Pro Package and Mobile UX UI Specialization
Automate and Optimize	Standard Automation and Optimization Checklist	Standard Package and Pro Automation and Optimization Checklist	Pro Package and Advanced Automation and Optimization Checklist
Launch	Test Phase with Pre and Post Launch Checklist	Standard Package and Pro Growth Strategy	Pro Package and Advanced Growth Strategy

Small $5,000 /total
Build Discovery	Dedicated Standard Build Strategist
Build Research	Build Audit and Research
Build Strategy	Build Creative Brief
Online Tools	Online Tool map setup
Sitemap	Internal Sitemap Strategy
Page Layout	Target Audience Based Strategic Page Layout
Content Implementation	Editing and Optimization
UX/UI and Design	UX and UI Design Fundamentals
Automate and Optimize	Standard Automation and Optimization Checklist
Launch	Test Phase with Pre and Post Launch Checklist

Medium $9,500 /total
Build Discovery	Dedicated Pro Build Strategist
Build Research	Standard Package and Online Customer Journey
Build Strategy	Standard Package and Internal Build Strategy Session
Online Tools	Standard Package and Initial Automation
Sitemap	Standard Package and Sitemap Graphic
Page Layout	Standard Package and Mobile Customization
Content Implementation	Standard Package and Content Lead Magnets and Capture
UX/UI and Design	Standard Package and UX Research
Automate and Optimize	Standard Package and Pro Automation and Optimization Checklist
Launch	Standard Package and Pro Growth Strategy

Large $19,000 /total
Build Discovery	Dedicated Advanced Build Strategist
Build Research	Pro Package and Analytics Review
Build Strategy	Pro Package and Advanced Launch Strategy
Online Tools	Pro Package and Training and Walkthrough
Sitemap	Pro Package and User Flow Map
Page Layout	Pro Package and Page Layout Variations
Content Implementation	Pro Package and Brand Content Scan and SEO
UX/UI and Design	Pro Package and Mobile UX UI Specialization
Automate and Optimize	Pro Package and Advanced Automation and Optimization Checklist
Launch	Pro Package and Advanced Growth Strategy

Our Story

Brothers Josh, Zach, and Ben Webber founded Big Red Jelly in September 2017, applying their industry experience in design and business development to build a growth agency that cuts away the fluff and fat many other creative agencies push on their clients. They believed that results and creativity aren't mutually exclusive, so Big Red Jelly was built on the foundation of three pillars: applied creativity, efficiency, and real revenue growth.

Meet the Team

Josh lives by this quote: “Be the best at everything that requires no talent.” Showing up, being proactive, and exceeding expectations is how Josh lives this principle.

Connor stands out for his drive to continue learning and bettering his skills in a fast-paced, ever-changing environment. He thrives in the agency space because there is always a new client to please, a new tool to master, and new coworkers to help.

As the Director of Business Development, Ashton oversees and maintains the partner relationships that Big Red Jelly has and helps to lead the Business Development team!

Chandler is a Utah native and self-proclaimed “Picasso of the digital age”. As a web designer, he is passionate about delivering stunning results and bringing a unique and creative touch to every project.

Elena is the creative spark behind Big Red Jelly’s marketing efforts, and she’s also a lover of all things artsy and fun. When she’s not brainstorming for Big Red Jelly, you’ll find her playing instruments, exploring new places, or reading books.

Natalie leads Grow strategy at Big Red Jelly, combining copywriting and SEO expertise to help clients build lasting growth. She specializes in on-site and off-site SEO, WordPress, Wix, and social media marketing.

What Sets Us Apart

One Integrated Team

Most agencies split branding, web design, and marketing into separate departments that hand work off to each other. Under The BRJ Way, our brand strategists, developers, and marketers work as one team on every project, focused on a single outcome: your revenue.

Growth That Doesn't Stop at Launch

Our Growth Flywheel, Attract, Close, and Accelerate, doesn't end once a project wraps. We build the plan around your goals and keep adjusting it as your business grows, so results keep compounding long after the website goes live.

US-Based, In-House, No Outsourcing

Since 2017, our brand, web, and growth specialists have worked in-house, no outsourcing, no handoffs to freelancers overseas. We've helped businesses across dozens of industries grow revenue with one proven process: Brand. Build. Grow.

Quick Facts

Team Breakdown

Brand Team (5)

Build Team (5)

Grow Team (11)

Business Development Team (5)

Tools and Technology

Google Meet

Monday.com

Google Drive

BambooHR

HubSpot

Typeform

Canva

Figma

Adobe Creative Cloud

Loom

Slack

Google Workspace

Commonly Asked Questions

We don't guess at results. Every Grow retainer is run by a dedicated growth strategist who tracks real numbers, SEO rankings, traffic, leads, and revenue, and adjusts the plan monthly so results keep compounding after launch.

Our in-house team is intentionally sized so each client gets dedicated attention. We don't outsource to freelancers, which means your growth strategist and project team stay focused on your account, not stretched across too many.

Grow covers SEO, social media management, content marketing, paid advertising, email marketing, and CRM automation, run by a dedicated growth strategist. This is where most long-term client relationships live, since results don't stop once a project wraps.

We work with businesses nationwide across dozens of industries, from home services and construction to eCommerce and manufacturing. Our Brand, Build, Grow process is built to adapt to your specific market, not a one-size-fits-all template.

You get a single point of contact, weekly meetings to stay aligned, and constant updates via email so you're never left wondering where a project stands. Grow clients also get a dedicated growth strategist who reports on real numbers and adjusts your plan monthly.

Premier Verified means Clutch independently confirmed Big Red Jelly is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 137 verified client reviews averaging 4.8 stars.

Learn More

Verified Client Reviews: 137

Overall Review Rating: 4.8

Source: Clutch

Last Updated: September 21, 2026

Business Entity

Business Entity Name	Big Red Jelly, LLC
Source	Utah Division of Corporations and Commercial Code
Jurisdiction of Formation	Utah
Date of Formation	September 19, 2017
Status	Active
Last Updated	April 25, 2023
ID	10529301-0160

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	April 25, 2023

Learn More About The Clutch Verification Process

Locations (1)

2520 North University Avenue, Suite 250 Provo, UT, United States 84604

21 - 30

Contact Big Red Jelly

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Brand. Build. Grow. - Award-Winning Growth Agency

Overview by:

4 Languages that we service

38 Timezones that we service

1 Locations

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Reviews

Big Red Jelly Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Areas for Improvement in Communication

Strong Branding and Design Skills

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Responsive and Professional Team

Positive Client Feedback and Recommendations

Effective Website Development

Reviews mentioning:

Big Red Jelly Reviews

Web Dev & Social Media for Jewelry Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Payment Processing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development & PR for Real Estate Agent

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for a Solar and Roofing company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Design for Custom Awards Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Revamp for Church

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding & Marketing for Music Technology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding & Web Dev for Consumer Products & Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Rebranding, Web Design & Development for Marina

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK