Big Red Jelly is a creative branding, web design, and marketing agency with a proven "Brand. Build. Grow." process. We've helped thousands of businesses around the world grow by following our three-step process:
1. Create a captivating brand
2. Build a powerful website connected to the right online tools
3. Grow your business with marketing, brand management, and sales enablement.
We specialize in helping you build a fully personalized online foundation and then helping you achieve sustainable growth. Find out how our "Brand. Build. Grow." process can help your business succeed, schedule a discovery call today. Visit our website at bigredjelly.com to get started!
Big Red Jelly is a US-based, award-winning agency specializing in branding, web design, web development, and marketing. We're strategic growth partners, not just designers. Our proven BRAND. BUILD. GROW. process delivers results. We craft compelling brand identities, BUILD high-performing, conversion-optimized websites, and GROW your business with targeted marketing. We're practical, efficient, and transparent, delivering world-class work. Choose Big Red Jelly for a collaborative, results-driven partnership. Let us help you BRAND, BUILD, and GROW!
Big Red Jelly's award-winning team blends creative passion with deep expertise in branding, web design, web development, and marketing. Our seasoned professionals bring years of experience collaborating with businesses of all sizes, from startups to enterprises. We're not just skilled individuals; we're a cohesive team, working collaboratively to deliver exceptional results. Our diverse backgrounds and skill sets allow us to tackle any challenge, from crafting compelling brand identities to developing high-performing websites and executing targeted marketing campaigns. We're passionate about our craft and dedicated to exceeding client expectations. Choose Big Red Jelly for a team that's experienced, talented, and committed to your success.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Provo, UT
Year founded
Founded 2017
Languages
Timezones
4 Languages that we service
English
Spanish
Portuguese
French
38 Timezones that we service
AKST
Alaska Standard Time (AKST)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
HST
Hawaii Standard Time (HST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AGT
Argentina Standard Time (AGT)
ART
(Arabic) Egypt Standard Time (ART)
AST
Arabia Standard Time (AST)
AET
Australia Eastern Time (AET)
BST
Bangladesh Standard Time (BST)
BET
Brazil Eastern Time (BET)
VST
Vietnam Standard Time (VST)
UTC
Universal Coordinated Time (UTC)
SGT
Singapore Standard Time (SGT)
SST
Solomon Standard Time (SST)
PLT
Pakistan Lahore Time (PLT)
SAST
South African Standard Time (SAST)
PRT
Puerto Rico and US Virgin Islands Time (PRT)
NST
New Zealand Standard Time (NST)
PNT
Phoenix Standard Time (PNT)
NET
Near East Time (NET)
MIT
Midway Islands Time (MIT)
MET
Middle East Time (MET)
JST
Japan Standard Time (JST)
IST
India Standard Time (IST)
IET
Indiana Eastern Standard Time (IET)
IDT
Israel Daylight Time (IDT)
GST
Gulf Standard Time (GST)
GMT
Greenwich Mean Time (GMT)
EET
Eastern European Time (EET)
EAT
Eastern African Time (EAT)
CTT
China Taiwan Time (CTT)
COT
Colombia Time (COT)
CNT
Canada Newfoundland Time (CNT)
CET
Central European Time (CET)
CAT
Central African Time (CAT)
1 Locations
Provo , UT
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Big Red Jelly is noted for providing good value for cost, with project costs ranging from $700 to $15,000. Clients report satisfaction with timely delivery and responsiveness, often highlighting effective communication and alignment with budgets.
The web development services provided by Big Red Jelly were described as high-quality, with clients noting improvements in website functionality, design, and user experience.
High Client Satisfaction
Overall, Big Red Jelly achieved high client satisfaction, with many clients expressing eagerness to continue working with them or recommending their services to others.
Room for Improvement in Detail Orientation
While generally satisfied, some clients noted that Big Red Jelly could improve attention to detail, such as ensuring typo-free content and precise adherence to design frameworks.
Cost-Effective Solutions
Many clients found Big Red Jelly's services to be cost-effective, providing high-quality deliverables without overcharging. This was a key factor in choosing them over other vendors.
High Level of Customer Service
Big Red Jelly's customer service was often highlighted as a strong point, with clients noting their dedication to understanding and meeting client needs.
Young and Energetic Team
Clients appreciated the youthful and energetic nature of Big Red Jelly's team, which contributed to a dynamic and engaging working relationship.
"We were impressed with the number of people deployed on our project and their fast delivery times."
Apr 9, 2024
VP of Branding, Energy Storage Company
Mark
Energy & natural resources
Singapore
11-50 Employees
Online Review
Big Red Jelly developed an energy storage company's branding strategy and visual identity, including designing their logo and marketing assets. They also designed, built, and hosted the client's website.
Big Red Jelly satisfied the client with the brand identity and website they delivered. Their team managed the project efficiently, ensuring timely responses and output delivery. They also showcased patience, attention to detail, and a great understanding of the client's needs and preferences.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Branding of an energy storage company.
Describe what your company does in a single sentence.
Providing energy storage solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Company Branding
Visual identity (VI) Design
Website Build
SOLUTION
How did you find Big Red Jelly?
Online Search
Why did you select Big Red Jelly over others?
High ratings
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a complete branding strategy and VI
Based on VI, design a suite of products, from name cards to branded clothing.
Design, build, and host the corporate website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our satisfaction with the branding (particularly logo and colors, fonts etc) and website build. Timely delivery was another initial metric, but later on abandoned due to delays on our end.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management, with timely delivery, fast responses, and a great intuitive understanding of what the customer is looking for.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with the number of people deployed on our project and their fast delivery times. Also, the great attention paid to many details and great patience with repeated requests for adjustments.
Are there any areas for improvement or something Big Red Jelly could have done differently?
Can't think of any. We were very happy with their work and already assigned them a new project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & E-Commerce Dev for Retail, Food & Events Company
BrandingE-Commerce DevelopmentWeb Design
$10,000 to $49,999
Feb. - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are great all around."
Mar 15, 2024
Executive, Cornerstone
Anonymous
Retail
Chama, New Mexico
1-10 Employees
Online Review
A retail, food, and events company has hired Big Red Jelly to create their logo and branding. Moreover, the team is responsible for developing an e-commerce website for the client.
Although the project is ongoing, Big Red Jelly’s work has been met with positive acclaim. The team delivers progress updates, provides valuable guidance, and defines tasks oriented to reduce potential knowledge gaps. Overall, the client is happy with Big Red Jelly’s services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Cornerstone
Describe what your company does in a single sentence.
Retail, food, events and community programs
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Ecommerce
Improved web site and presence
Logos
SOLUTION
How did you find Big Red Jelly?
Online Search
Why did you select Big Red Jelly over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
From concept to launch the branding, logos, content and E-commerce development was seemless and worth the investment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are still gathering analytics
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great follow up, guidance and task oriented to make any potential knowledge gaps minimal.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are great all around
Are there any areas for improvement or something Big Red Jelly could have done differently?
NA
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Digital Marketing Agency
BrandingWeb Design
$10,000 to $49,999
Nov. 2023 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The teammates are well-organized."
Feb 24, 2024
Executive, Mountain Mojo Group
Anonymous
Advertising & marketing
Flagstaff, Arizona
11-50 Employees
Online Review
Verified
Big Red Jelly has designed websites for a digital marketing agency's end clients. The goal is to have an efficient and collaborative process and to maintain the agency's reputation as a strong marketing partner.
Big Red Jelly has completed the project on time and with high quality. The team is on point, clear, kind, and flexible when needed. Communication is efficient via virtual meetings. Big Red Jelly follows a well-defined process and executes based on shared goals.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Mountain Mojo Group
Describe what your company does in a single sentence.
We're a digital marketing agency that builds brands, designs websites, and executes monthly content creation, distribution, measurement, and optimization.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Design effective websites
Have an efficient and collaborative process
Communicate in an empathetic and authentic way
SOLUTION
How did you find Big Red Jelly?
Referral
Why did you select Big Red Jelly over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The BRJ team helps us to design websites for clients that we cannot immediately service internally giving us the ability to flex during busy times and maintain our reputation as a strong partner for all of your digital marketing needs.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project to be completed on time and with high quality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
PM was on point, team was clear and kind in all comms, flexible when needed.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
What did you find most impressive or unique about this company?
The teammates are well-organized, following a well defined process, and able to execute based on our shared goals.
Are there any areas for improvement or something Big Red Jelly could have done differently?
Not that we've discovered.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Marketing Playbook for Education Instutite
BrandingMarket ResearchMarketing Strategy
$10,000 to $49,999
Nov. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very responsive and very customer service-oriented."
Feb 16, 2024
Assistant to the President for Strategy, Ensign College
Anonymous
Education
Salt Lake City, Utah
51-200 Employees
Online Review
Verified
Big Red Jelly helped an education institute refine their brand and position in the market. The team delivered a marketing playbook with a style guide, target personas, and design templates for advertising.
Big Red Jelly delivered marketing materials to assist the client's training on consistent branding. The team communicated effectively, hosted weekly meetings, and was highly responsive to feedback and change requests. Their customer service and keen understanding of the client's needs stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Assistant to the President for Strategy, Planning, and Assessment of Ensign College
Describe what your company does in a single sentence.
Higher education institution
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Refine branding messaging
Help define value props
Provide additional marketing services to assist out small marketing department
SOLUTION
How did you find Big Red Jelly?
Online Search
Why did you select Big Red Jelly over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Big Red Jelly were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We need assistance in helping us hone and refine our brand and positioning in the market. The primary deliverables existed in a marketing playbook that provided our core value propositions, style guide, market position and target personas. They also delivered templates that could be easily used by our marketing team for advertising and building other marketing assets.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Items delivered:
marketing playbook
templates
materials to assist in training organization about consistent branding.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They provided excellent communication. Met on a weekly basis and they took feedback and implement changes. They were very responsive and very customer service-oriented.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The got us and our culture. It was important for us to find someone that was willing to understand our uniqueness as a small, private, religious college.
Are there any areas for improvement or something Big Red Jelly could have done differently?
Overall, we were very satisfied. The transition from phase 2 to phase 3 was a little confusing, but once we expressed this, they followed up quickly to ensure we were all aligned.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Redesign, Logo & Branding for Artist Services Company
BrandingWeb Design
Less than $10,000
January 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had professional employees that went above and beyond to help."
Feb 2, 2024
CEO, Artist Services Company
Anonymous
Arts, entertainment & music
Laguna Hills, California
1-10 Employees
Online Review
Verified
An artist services company hired Big Red Jelly to redesign their website. The team also worked on the client’s branding and logo, assisting them in an ownership transfer process.
Big Red Jelly delivered great work and met the client’s expectations. The team managed the project well, and their resources were truly professional. They went above and beyond to provide the necessary assistance to the client during the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an arts, entertainment & music company
Describe what your company does in a single sentence.
Help Artists around the world with special services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Website redesign
Logo and Branding
Help with transfer
SOLUTION
How did you find Big Red Jelly?
Referral
Why did you select Big Red Jelly over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Logos
New Website Design
Transfer of ownership
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Great
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They had professional employees that went above and beyond to help.
Are there any areas for improvement or something Big Red Jelly could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev for Beauty Products Co
Web Design
Less than $10,000
Nov. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Chandler was very cooperative when meeting deadlines and communicating."
Jan 18, 2024
Global Sales Manager, Egong Egong
Serin Seo
Beauty & Cosmetics
South Korea
51-200 Employees
Online Review
Verified
A beauty products company hired Big Red Jelly for web design and development. The team created an informative site with the task of making the platform functional and stylish.
Big Red Jelly's site was fast, functional, user-friendly, and mobile-optimized. Big Red Jelly's team was cooperative, punctual, and communicative via virtual meetings and email. The client praised the team's time management.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Global Sales Manager of Egong egong
Describe what your company does in a single sentence.
We are a K-distributor brand with a strong background in e-commerce sales and marketing, redefining the scope for a futuristic model encompassing distribution and marketing needs to drive sales.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
building an informative and stylish website
SOLUTION
How did you find Big Red Jelly?
Online Search
Why did you select Big Red Jelly over others?
Pricing fit our budget
Company values aligned
Example portfolio was a good fit & ability to finish in short time span
How many teammates from Big Red Jelly were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Working to create an informative yet sleek design to attract and inform potential buyers. Difficult movements and size creation, embedding e.t.c were needed. It must've been hard to adjust meeting times since the time zones were different, but Chandler was amazing and super helpful when it came to staying on the same page during the whole process. He's also gone to lengths to get creative and create functions and effects that weren't mentioned making the site more stylish.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Designability, speed, v functionality, mobile optimization, ease of navigation visitor-friendly
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, although there were a lot of holidays in between and the period was rather short, Chandler was very cooperative when meeting deadlines and communicating.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were able to create the time within this short period because other companies had much longer working schedules which were not working with us.
Are there any areas for improvement or something Big Red Jelly could have done differently?
It would be great if there were other means to deliver information more quickly since waiting to get on a call to catch up takes a relative waiting period.
RATINGS
5.0
"It was a pleasure working with Chandler :)"
Quality
5.0
Service & Deliverables
"Amazing outcome as pictured."
Schedule
4.5
On time / deadlines
"Super flexible to meeting up on calls & meeting deadlines, there was a little difficulty towards the end when I got busy and couldn't get back quickly, hence the lack of communication which led to a delay upon completing the final updates, but everything else was great!"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Web Development for Dental Implant Provider
API DevelopmentWeb Development
Confidential
Aug. - Nov. 2023
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They understood the assignment and were a pleasure to work with."
Dec 12, 2023
Creative Manager, Dental Implant Provider
Trish Bellardine
Healthcare
Los Angeles, California
11-50 Employees
Online Review
Verified
A dental implant provider hired Big Red Jelly to integrate a national provider identifier (NPI) API into their website. Additionally, the team helped customize the client's sales agent plug-in.
Big Red Jelly fully understood the project requirements, enabling them to deliver exactly what was needed in a timely manner. The team was very responsive to queries and concerns and respectful at every stage of the process. The partners communicated via virtual meetings, email, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Creative Manager
Describe what your company does in a single sentence.
Sale & manufacture dental implants
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
connect NPI API to our website to validate doctors when purchasing implants.
Customize our sales agent dashboard plugin
integrate the NPI validation on the sales agent dashboard
SOLUTION
How did you find Big Red Jelly?
Online Search
Why did you select Big Red Jelly over others?
Great culture fit
Company values aligned
Their website spoke to me
How many teammates from Big Red Jelly were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We utilized BRJ services to add NPI registry API to our website so that when users register an account with us, their licenses get validated on the fly. We also utilized their services to customize our sales agent plugin.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The required tasks were completed and they understood the various assignments when there were a lot of moving parts that needed to be connected.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Management was respectful and responded on time through emails and or in a meeting if needed.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They understood the assignment and were a pleasure to work with.
Are there any areas for improvement or something Big Red Jelly could have done differently?
project management. The next time I work with them, I would put our tasks into a PM system to track progress, notes, and deadlines instead of long emails.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Branding for Software Company
Branding
Less than $10,000
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Dec 6, 2023
Founder, Next LvL Ai
Tanner Green
Software
Provo, Utah
1-10 Employees
Online Review
Big Red Jelly has provided branding services for a software company. The team crafted a brand identity for the client.
Thanks to Big Red Jelly, the client has experienced measurable outcomes regarding lead conversions. The service provider ensures excellent project management and is highly responsive to the client's approach. Big Red Jelly's collaborative approach is a key element of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Next LvL Ai
Describe what your company does in a single sentence.
Salesenablement software
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
Good feedback and quality results
SOLUTION
How did you find Big Red Jelly?
Referral
Why did you select Big Red Jelly over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Creating a highly profitable brand that can deliver
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Lead conversion
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All good here. They were very responsive
What was your primary form of communication with Big Red Jelly?
In-Person Meeting
What did you find most impressive or unique about this company?
Relationships
Are there any areas for improvement or something Big Red Jelly could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Landing Page Redesign & Development for Real Estate Company
Marketing StrategyWeb DesignWeb Development
Less than $10,000
Oct. - Nov. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team members' creativity was always impressive."
Dec 5, 2023
Sales, Realtypath
Bob Cusick
Real estate
Riverton, Utah
1-10 Employees
Online Review
Big Red Jelly redesigned and developed a real estate company's landing pages. Big Red Jelly reviewed the client's existing pages and provided suggestions to update them.
Big Red Jelly delivered a modern website that met the client's expectations and showcased impressive creativity. The team delivered weekly progress through virtual meetings and delivered work on time or ahead of schedule.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales of Realtypath
Describe what your company does in a single sentence.
Real Estate service and consultation. Be Served-Not Sold!
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Big Red Jelly to accomplish?
update my website landing page
SOLUTION
How did you find Big Red Jelly?
Referral
Why did you select Big Red Jelly over others?
High ratings
Great culture fit
Referred to me
Company values aligned
How many teammates from Big Red Jelly were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Reviewed my existing landing pages and provided input on how to modernize them, their suggestions were awesome and took my landing pages into the future.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Progress was made each week and they were always ahead of me.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They set up weekly progress meetings at the start of our project so the project would finish in 4 weeks, and they were always on schedule.
What was your primary form of communication with Big Red Jelly?
Virtual Meeting
What did you find most impressive or unique about this company?
The team members' creativity was always impressive.
Are there any areas for improvement or something Big Red Jelly could have done differently?
None, totally happy with their performance.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Website Dev & SEO for Fragrance Brand
Web Development
Less than $10,000
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Overall, they’re highly communicative, and they can bring our goals to life.”
Nov 17, 2023
Executive Assistant, Blueme
Diwa Reyes-Lozada
Retail
Bethesda, Maryland
1-10 Employees
Phone Interview
Big Red Jelly has developed the Shopify website of a fragrance brand. The team has since helped the client with maintenance and is working on its SEO. They’ll also provide marketing services for the client.
Thanks to Big Red Jelly, the client has had around $1,600 in sales without any marketing. The website has also received positive feedback from users in terms of its functionality and mobile-friendliness. The team has been highly efficient and flexible, allowing them to deliver excellent services.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I’m the executive assistant at Blueme, a home fragrance brand that sells candles. The products are manufactured in Vietnam and shipped over here for us to sell on our website and other vendors in their stores.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Big Red Jelly? We hired Big Red Jelly to build our Shopify website.
SOLUTION
What was the scope of their involvement? We already had a vision in mind in terms of what we wanted the website to look like, and Big Red Jelly submitted the designs based on the assets that we’d prepared beforehand. They handled the coding and managed everything on that end. They also submitted ideas and showed us where we could make compromises based on the platform’s limitations.
At present, we’ve launched the website, but we still work with Big Red Jelly for its maintenance. They’ve given us two weeks from when we launch the website to make any design changes that we want. Moreover, we’re collaborating with the team for the site’s SEO. We’re going to meet soon to explore marketing avenues in terms of Google listings, indexing, and social media ads. What is the team composition? We’ve worked with at least three developers. Zack (Web Build Director) has personally helped us and is leading the team. How did you come to work with Big Red Jelly? Our team found Big Red Jelly on a website that listed a ton of Shopify and WordPress developers. The platform allowed us to filter the vendors and check their reviews online. Big Red Jelly came up, and we liked that they showed their entire portfolio stack. It contained all the websites they’d worked on and what aspects of the website they handled. We liked it because nothing spoke more than the actual work they’d done. How much have you invested with them? We’ve spent around $7,000. What is the status of this engagement? The project started in October 2023, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement? We’ve generated around $1,600 in sales so far, which is a lot considering that we haven’t done any marketing for the website. We’re happy that people are finding the website. Moreover, we’ve received great reviews and no complaints about its functionality because it’s mobile-friendly.
Overall, the quality of Big Red Jelly’s work is great. They work fast, considering the content we have on the website. They’re extremely efficient in how they create everything. How did Big Red Jelly perform from a project management standpoint? We haven’t exceeded our budget, and Big Red Jelly is reasonable and flexible in terms of costs. They prefer upfront payments, but they’ve agreed to receive two payments. We’re a small business and don’t have much upfront capital, so we appreciate that.
For timelines, there have been no delays on their side. As long as we give them what they need from us quickly, they can do everything we ask. For communication, we have weekly meetings and use emails. What did you find most impressive about them? Big Red Jelly provides us with great options and feedback based on what works with their other clients. They’re great at sharing their experiences to help us know what’s functional and what’s not. Overall, they’re highly communicative, and they can bring our goals to life. Are there any areas they could improve? No, there aren’t any. Do you have any advice for potential customers? Big Red Jelly gets a lot of their work done at night, so I recommend sending everything you want them to do in one go and waiting until the next day. That’s the rhythm that works for us.
On top of that, do your own research on the ideal apps to use for your website, especially if you’re on Shopify. Big Red Jelly can make recommendations, but new and different apps always come out. Do some basic search on Google or YouTube, and you’ll find many things that might be good for your site. The team will be happy to teach you about installing the apps.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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