Top Inbound Call Center Services in the Dominican Republic
20 Companies
List of the Top Dominican Republic Inbound Call Centers Services
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Leadium
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$1,000+< $25 / hr50 - 249Santo Domingo, Dominican RepublicServices provided
75% Sales Outsourcing10% Call Center Services10% Content Marketing +1 service5% Email MarketingSee all 46 projectsLeadium is a lead generation and sales development company, known for delivering strategic outbound campaigns and booking high-quality meetings. The reviews indicate a 100% positive feedback rate, with clients praising their professionalism, exceptional project management, and results-oriented approach. Notably, clients experienced significant improvements in meeting bookings, with mentions of a 150% increase in booked meetings and a 30% faster deal closure rate.
Reviews mention Accommodating
Leadium has consistently demonstrated an accommodating approach in their client engagements. Clients noted their responsiveness and adaptability to evolving needs, with one stating they were 'always on the ball' and met deadlines without compromising quality. Another client highlighted their proactive communication and swift responses, making them feel like part of the team. Overall, the sentiment reflects a strong appreciation for Leadium's flexibility and commitment to client success, with no reported areas for improvement.-
Sales Outsourcing for Plant-Based Seafood Provider
5.0 Aug 22, 2023They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.
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Lead Generation Services for Online Marketplace
5.0 Aug 22, 2023They successfully navigated our needs by constantly adapting to our evolving strategies and promptly addressing issues. What stood out was their proactive approach in keeping us updated with regular progress insights. Their swift responses and agility truly shone through in the outcomes of the increasing sales appointments.
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Appointment Setting for Food Brand
5.0 Aug 22, 2023Beyond that, their reaction to our requirements was flexible and responsive. Adaptation to dynamic market conditions, agility in adjustments, coupled with an iterative approach, truly made a difference in the flux of FinTech. Their strategic approach to appointment setting amplified our lead pool and consequently, heightened our conversion rates.
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3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised Leadium for their effective lead generation and project management capabilities. Notably, one client reported a 150% increase in booked meetings and a 30% faster closing rate due to Leadium's strategies. Another highlighted the impressive quality of Sales Development Representatives, noting they were often mistaken for AI. Overall, feedback reflects high satisfaction with Leadium's professionalism, communication, and ability to exceed targets, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Leadium's cost and value for money is predominantly positive. Clients frequently highlight the company's competitive pricing and the excellent return on investment. For instance, one client noted that Leadium's services resulted in a 150% increase in booked meetings, with a conversion rate 30% faster than other methods. Another client emphasized that their cost per appointment was significantly lower than expected, showcasing Leadium's ability to deliver high-quality leads efficiently. Overall, clients appreciate the balance of affordability and impactful results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Midway Islands Time (MIT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Santo Domingo, Dominican Republic
Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic401 - 500
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$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruiting15% Sales OutsourcingSee all 4 projectsDisa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
See All Locations (2)Santo Domingo, Dominican Republic
Ave. 27 de Febrero #351, Edificio Savery
Santo Domingo, Dominican Republic 101422 - 5
9548527336
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
56% Back Office Outsourcing29% Customer Service Outsourcing15% Call Center ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, particularly noting their effective communication and ability to deliver quality work quickly. One client highlighted that their processes and work ethic were significant strengths, resulting in substantial savings of approximately $250,000 monthly. Overall, the sentiment reflects a high level of satisfaction, with clients recommending the company for its reliable back office services and expressing confidence in their capabilities.-
Online Customer Support for Healthcare Company
4.5 Aug 16, 2017The service provider demonstrates strong processes and an admirable work ethic. Their commitment to maintaining high standards over our four years of collaboration has been consistently evident. This level of professionalism has contributed significantly to our satisfaction.
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Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingTN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingAdvensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
65% Call Center Services25% Back Office Outsourcing10% Customer Service OutsourcingSee all 3 projectsWe help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services24% Customer Service Outsourcing23% Sales Outsourcing +1 service13% Back Office OutsourcingIn Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
60% Back Office Outsourcing25% Customer Service Outsourcing5% Call Center Services +2 services5% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingPeople First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read moreSee All Locations (2)Santiago De Los Caballeros, Dominican Republic
República del Líbano
Santiago De Los Caballeros, Dominican Republic 51000251 - 300
+1-809-799-1000
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Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
20% Call Center Services20% Commercial Brokerage Services20% Email Marketing +2 services20% IT Managed Services20% Sales OutsourcingSynergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
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$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
30% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +2 services15% Commercial Property Management5% Freight forwardingCommunicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingData Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingSynergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% IT Managed Services +1 service25% Sales OutsourcingTelecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Services provided
25% Business Consulting25% CRM Consulting and SI15% Call Center Services +3 services15% Sales Outsourcing10% Back Office Outsourcing10% Customer Service OutsourcingRevenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Santiago De Los Caballeros, Dominican Republic
Santiago
Santiago De Los Caballeros, Dominican Republic 510002 - 5
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UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingNS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingVixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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See All Locations (6)Santo Domingo, Dominican Republic
1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 1931 - 40
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$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.
Reviews mention Helpful
Clients consistently express satisfaction with Sourcefit's responsiveness and helpfulness. One client highlighted their 'trustworthy partnership' and noted the team's ability to meet or exceed daily productivity metrics. Another client emphasized Sourcefit's 'deep understanding' of business needs and commended their ongoing support in providing office space and HR functions. Overall, feedback indicates a strong sentiment of appreciation for Sourcefit's collaborative approach and effective support in achieving project goals.-
HR Support & Staff Augmentation for Digital Agency
5.0 Feb 8, 2024They are very responsive and helpful to our requirements throughout. Extremely friendly, they had a deep understanding of our business requirements and operated a well-established process to meet our objectives.
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Back Office Outsourcing for Pharmacy Services Company
5.0 Mar 6, 2025At this point I am very happy with what I have encountered. The Sourcefit team is very responsive and helpful. They provide a trustworthy partnership.
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Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
See All Locations (7)Santo Domingo, Dominican Republic
29 Calle Porfirio Herrera, Evaristo Morales
Santo Domingo, Dominican Republic10 - 15
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List of the Top 3 Dominican Republic Inbound Call Centers Services
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UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
200% Inbound Voice Services -
$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Ability to deliver
24.2/40.016.2/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
100% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
103% Inbound Voice Services -
$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Ability to deliver
6.3/40.00/20 Reviews1.4/10 Clients & Experience4.9/10 Market PresenceService focus
200% Inbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
165% Inbound Voice Services -
$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
215% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
168% Inbound Voice Services -
Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
65% Inbound Voice Services35% Other -
Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
250% Inbound Voice Services -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
135% Inbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
125% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
180% Inbound Voice Services -
UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Inbound Voice Services25% Other -
UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Inbound Voice Services35% Other -
UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
125% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
125% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
74% Inbound Voice Services26% Other
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