- 5 of 5 Business Consulting reviews are 5 stars
- $50,000 – $199,999 avg. project cost
Business Consulting PROJECT HIGHLIGHT
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Leadium is a lead generation and sales development company that specializes in B2B telemarketing and outreach across diverse industries. With a high satisfaction rate, they are praised for their strategic approach, responsiveness, and ability to deliver measurable results, including increased bookings and enhanced sales pipelines. Around 80% of reviews highlight their effective communication and alignment with client goals, demonstrating their commitment to client success.
Business Consulting PROJECT HIGHLIGHT
5.0 — Leadium was hired by a data-gathering tool to handle outreach campaigns in new product territories. Their tasks include identifying specific niches in specialized markets and managing outbound Read more
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Clients consistently highlight Leadium's competitive pricing and overall value for money. Many reviews emphasize that Leadium's services fit within budget constraints while delivering significant results, such as a 30% increase in booked meetings and improved lead quality. One client noted, 'Pricing fit our budget,' while another remarked on the 'good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of Leadium's offerings, making them a preferred choice for various businesses.
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Sourcefit is a business process outsourcing (BPO) company that offers a variety of services, including call center management, HR functions, QA testing, and office space provision. Reviews highlight Sourcefit's commendable culture fit, cost-effectiveness, and responsive project management. Approximately 80% of clients reported satisfaction, praising their proactive communication and ability to align with company values, while some noted room for improvement in pre-notification of changes.
Application Testing PROJECT HIGHLIGHT
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Recent reviews of Sourcefit indicate a strong overall sentiment among clients, highlighting their responsiveness, effective communication, and ability to meet project requirements promptly. Clients praised Sourcefit's culture fit and partnership approach, with one noting their impressive speed and attention to detail in resource acquisition. Another client emphasized the company's role in enabling cost-effective growth and expanding capabilities. Overall, clients express satisfaction with the services provided and see Sourcefit as a trustworthy partner.
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OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. Read more
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Clients have expressed a positive sentiment regarding OutPLEX's cost and value for money, highlighting their ability to lower costs while improving service and call quality. One client noted that OutPLEX provided 'good value for cost' and exceeded expectations in service levels and cost per call. Overall, the feedback reflects satisfaction with the pricing structure and the quality of services delivered, reinforcing OutPLEX's reputation as a valuable partner.
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Disa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.
Customer Service Outsourcing PROJECT HIGHLIGHT
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
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Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Clients have consistently praised Call Center Pros for their professionalism, particularly noting their effective communication and ability to deliver quality work quickly. One client highlighted that their processes and work ethic were significant strengths, resulting in substantial savings of approximately $250,000 monthly. Overall, the sentiment reflects a high level of satisfaction, with clients recommending the company for its reliable back office services and expressing confidence in their capabilities.
The service provider demonstrates strong processes and an admirable work ethic. Their commitment to maintaining high standards over our four years of collaboration has been consistently evident. This level of professionalism has contributed significantly to our satisfaction.
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Call Center Services PROJECT HIGHLIGHT
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Clients of Call Center Pros consistently highlight the company's competitive pricing and significant value for money. One client noted a monthly savings of approximately $250,000, while another reported saving $1,500 monthly. The pricing structure is flexible, with options such as monthly billing and task-based rates. Overall, clients express satisfaction with the cost-effectiveness of the services provided, indicating that the company delivers efficient and timely solutions that exceed expectations.
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Proxima is a call center service. They are headquartered in Niles, Illinois and Quito, Ecuador. Their team focuses on Call Center Services and Back Office Outsourcing.
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We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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People First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.
They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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Clients generally perceive Acquire BPO as offering good value for money, with various pricing structures reported, including package deals and monthly billing. One client noted savings of approximately $1,000 monthly due to efficient call handling, while another highlighted a monthly saving of $1,500. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, although some clients suggested that lower pricing could enhance competitiveness.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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