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Top Customer Support Services in China

Ratings Updated: October 24, 2026
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2 Leaders 15 Contenders

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22 Companies

Country: China
Services: Customer Service Outsourcing

List of the Top China Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves China

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Easy to work with

    Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.

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    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.

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    11 of 12 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves China

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

    See all 47 projects

    Reviews mention Easy to work with

    The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams.
    • Staffing for Article Engagement Specialists
      4.0 Oct 5, 2018

      Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.

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    • Customer Service via Chat
      5.0 Feb 1, 2019

      Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.

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    • Office Support Resources for Hiring Company
      5.0 Oct 6, 2018

      All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide.

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    • Staff Augmentation for Marketing Agency
      4.5 Feb 20, 2020

      Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
    Read 1 Recent Review

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    View Profile Visit Website
    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves China

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

    See all 37 projects

    Reviews mention Well-organized projects

    Client feedback highlights Mindy Support's well-organized project management, characterized by a seamless onboarding process and timely deliverables. One executive assistant praised the efficiency and structure of the project, noting that communication was quick and clear, which contributed to a smooth experience. Overall, the sentiment is positive, with clients feeling supported and their needs promptly addressed, although there is a suggestion for improved training for staff.
    • Customer Service Outsourcing for Home Technology Retailer
      4.0 Nov 27, 2024

      The project management was well-organized. Deliverables were consistently provided on time, and my needs were addressed promptly. I especially appreciated the quick and clear communication from my contact person, which made the process smooth and efficient.

      Read Full Review
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    1 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Technology Retailer

    4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
    Read 3 Reviews

    Industry Experience

    Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.

    Read All Reviews

    Select Industry to see insights

    Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology Beauty

    View projects from:

    United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

    This provider is fluent in 22 languages:

    • English
    • Spanish
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Persian
    • Romanian
    • Dutch
    View all languages
    View Profile Visit Website
  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Beijing, China

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.

    See all 12 projects

    Reviews mention Professional

    The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.
    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.

      Read Full Review
    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.

      Read Full Review
    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Beijing, China

    Building 3, Room 702, 9 Jiaogezhuang Street, Shunyi District
    Beijing, China 101316

    501 - 750

    86 10 8045 8888

    See All Locations (18)
    View Profile Visit Website
  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +1 service
    10% CRM Consulting and SI

    Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

    See all 11 projects

    Reviews mention Great project management

    Clients have consistently praised Welsend for their excellent project management skills, highlighting their seamless coordination and strong working culture. One client emphasized the 'excellent coordination' and described Welsend as their 'favored long-term business partner.' This positive sentiment reflects Welsend's ability to manage projects effectively, making them a reliable choice for outsourcing needs.
    • Post-Sales Team Customer Support for Electronics Company
      4.0 Feb 15, 2022

      The vendor demonstrated excellent coordination with us, which makes them our favored long-term business partner. Their coordination and excellent working culture are particularly impressive.

      Read Full Review
    Read All Reviews

    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Government Transportation Manufacturing Hospitality & leisure

    View projects from:

    China (5) Germany (1)
    $2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

    Excellent Customer Service in Manila and China

    Excellent Customer Service in Manila and China
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    View Profile
  • Hefei Wisfly Information Technology Co., Ltd. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Services provided

    10% Customer Service Outsourcing
    40% Call Center Services
    25% Custom Software Development +1 service
    25% IT Managed Services

    Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

    See all 1 projects

    Industry Experience

    Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.

    Read All Reviews

    Select Industry to see insights

    Publishing

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
    Read All Reviews
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  • ShipAnt Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Guang Zhou Shi, China

    Services provided

    65% Customer Service Outsourcing
    35% Sales Outsourcing

    ShipAnt is a Guang Zhou Shi, China-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • FriendMotion Atelier Logotype

    Not yet reviewed

    $10,000+
    $200 - $300 / hr
    10 - 49
    Nan Jing Shi, China

    Services provided

    65% Customer Service Outsourcing
    35% Demand Generation Marketing

    FriendMotion Atelier is a small Customer Service Outsourcing company launched in 2019. Their services include Customer Service Outsourcing and Demand Generation Marketing.

    Read more
    View Profile
  • China Data Group (Suzhou) Limited Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    1,000 - 9,999
    Suzhou Shi, China

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Vision-X Enterprise Management, Ltd. Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    1,000 - 9,999
    Shanghai, China

    Services provided

    25% Customer Service Outsourcing
    25% AI Development
    25% Cloud Consulting & SI +1 service
    25% IT Strategy Consulting

    Vision-X Enterprise Management, Ltd. Is a Shanghai, China-based IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2001.

    Read more
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  • Sunyard (Hangzhou) Computer Services Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hangzhou, China

    Services provided

    31% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% HR Consulting +1 service
    19% Call Center Services

    Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Han Dan Shi, China

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.

    Read more
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  • Anhui Shengtang Service Outsourcing Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hefei Shi, China

    Services provided

    20% Customer Service Outsourcing
    20% Call Center Services
    20% HR Outsourcing +2 services
    20% Recruiting
    20% Staffing

    Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.

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  • 800teleservices Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    250 - 999
    Shanghai, China

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Shanghai Nanfang Xundian Communication Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Shanghai, China

    Services provided

    30% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +4 services
    10% Recruiting
    10% Staffing
    3% HR Consulting
    2% HR Outsourcing

    Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.

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  • Qin Finance Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Chengdu, China

    Services provided

    10% Customer Service Outsourcing
    40% Call Center Services
    25% AI Development +1 service
    25% Business Consulting

    Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.

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  • Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Guang Zhou Shi, China

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% HR Outsourcing

    Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.

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  • Beijing Interactive CRM Technology Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Services provided

    10% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Business Consulting +2 services
    25% HR Consulting
    15% Call Center Services

    Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.

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  • Beijing SINOWEL Information Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Beijing, China

    Services provided

    18% Customer Service Outsourcing
    35% Cloud Consulting & SI
    17% Back Office Outsourcing +2 services
    15% AI Development
    15% BI & Big Data Consulting & SI

    Beijing SINOWEL Information Technology Co., Ltd., a cloud consulting & SI company, is located in Beijing, China. They offer cloud consulting & SI and Customer Service Outsourcing.

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  • Guangzhou AnLai Information and Communication Technology Co., Ltd. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Guangzhou Shi, China

    Services provided

    10% Customer Service Outsourcing
    20% Digital Strategy
    15% BI & Big Data Consulting & SI +4 services
    15% Cloud Consulting & SI
    15% IT Managed Services
    15% IT Strategy Consulting
    10% Back Office Outsourcing

    Guangzhou AnLai Information and Communication Technology Co., Ltd. Is a Digital Strategy company. Established in 2007, the team provides Digital Strategy and IT strategy consulting.

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  • HKT Teleservices (Shanghai) Co.Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Shanghai, China

    Services provided

    10% Customer Service Outsourcing
    25% Call Center Services
    20% Branding +3 services
    20% UX/UI Design
    15% Back Office Outsourcing
    10% E-Commerce Development

    Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.

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  • GFC Consulting Co., Ltd. Shanghai Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Shanghai, China

    Services provided

    10% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Accounting +3 services
    20% BI & Big Data Consulting & SI
    10% HR Consulting
    10% Recruiting

    GFC Consulting Co., Ltd. Shanghai is a Back Office Outsourcing company launched in 2007. The company focuses on Back Office Outsourcing and BI & big data consulting & SI.

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  • Virtual Era Financial Service (Suzhou) Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Suzhou Shi, China

    Services provided

    10% Customer Service Outsourcing
    25% Custom Software Development
    20% IT Managed Services +3 services
    20% Mobile App Development
    15% Call Center Services
    10% BI & Big Data Consulting & SI

    Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Su Zhou Shi, China

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Su Zhou Shi, China

    China Overseas Fortune Center, Suzhou Industrial Park,
    Su Zhou Shi, China 215121

    10 - 15

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  • Integreon Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Beijing , China

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    25% Transcription +2 services
    10% Call Center Services
    10% Sales Outsourcing

    Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.

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    Beijing , China

    Room 703, Taikang Financial Tower, No.38 Dongsanhuan North Road, Chaoyang District,
    Beijing , China 100026

    86.10.6596.0370

    See All Locations (6)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend
2 Hefei Wisfly Information Technology Co., Ltd.

List of the Top 2 China Customer Support Companies

  1. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    29.9/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  2. Hefei Wisfly Information Technology Co., Ltd. Logotype

    Hefei Wisfly Information Technology Co., Ltd.

    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Ability to deliver

    14.6/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  3. ShipAnt Logotype

    ShipAnt

    Undisclosed
    Undisclosed
    2 - 9
    Guang Zhou Shi, China

    Ability to deliver

    4.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.5/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    35% Other
    View Profile Visit Website
  4. FriendMotion Atelier Logotype

    FriendMotion Atelier

    $10,000+
    $200 - $300 / hr
    10 - 49
    Nan Jing Shi, China

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    35% Other
    View Profile Visit Website
  5. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Beijing, China

    Ability to deliver

    25.7/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  6. China Data Group (Suzhou) Limited Logotype

    China Data Group (Suzhou) Limited

    $5,000+
    $100 - $149 / hr
    1,000 - 9,999
    Suzhou Shi, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  7. Vision-X Enterprise Management, Ltd. Logotype

    Vision-X Enterprise Management, Ltd.

    $5,000+
    $50 - $99 / hr
    1,000 - 9,999
    Shanghai, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  8. Sunyard (Hangzhou) Computer Services Co., Ltd. Logotype

    Sunyard (Hangzhou) Computer Services Co., Ltd.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hangzhou, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    69% Other
    View Profile Visit Website
  9. Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Logotype

    Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Han Dan Shi, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  10. Anhui Shengtang Service Outsourcing Co., Ltd. Logotype

    Anhui Shengtang Service Outsourcing Co., Ltd.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hefei Shi, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  11. 800teleservices Logotype

    800teleservices

    $5,000+
    $25 - $49 / hr
    250 - 999
    Shanghai, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  12. Shanghai Nanfang Xundian Communication Technology Co., Ltd. Logotype

    Shanghai Nanfang Xundian Communication Technology Co., Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Shanghai, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  13. Qin Finance Technology Co., Ltd. Logotype

    Qin Finance Technology Co., Ltd.

    Undisclosed
    Undisclosed
    10,000+
    Chengdu, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  14. Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Logotype

    Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd.

    Undisclosed
    Undisclosed
    10 - 49
    Guang Zhou Shi, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  15. Beijing Interactive CRM Technology Limited Logotype

    Beijing Interactive CRM Technology Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  16. Beijing SINOWEL Information Technology Co., Ltd. Logotype

    Beijing SINOWEL Information Technology Co., Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Beijing, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    18% Customer Service Outsourcing
    82% Other
    View Profile Visit Website
  17. Guangzhou AnLai Information and Communication Technology Co., Ltd. Logotype

    Guangzhou AnLai Information and Communication Technology Co., Ltd.

    $1,000+
    < $25 / hr
    250 - 999
    Guangzhou Shi, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website

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