Home Inbound Voice Services Customer Support China

Top Customer Support Services in China

Ratings Updated: September 9, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Leaders Matrix Pricing Services Guide

2 Leaders 15 Contenders

Get Matched

22 Companies

Country: China

Services: Customer Service Outsourcing

List of the Top China Customer Support Companies

Sponsored

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves China

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves China

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

See all 47 projects
Reviews mention Great team
Helpware CX has consistently received positive feedback regarding their team, noted for their impressive communication and collaborative spirit. Clients highlighted the team's dedication, flexibility, and ability to exceed performance expectations. One client emphasized their clear communication and documentation practices, while another praised their empathy and commitment to customer satisfaction. Overall, the sentiment reflects a strong appreciation for Helpware's professionalism, responsiveness, and the positive impact of their team on client operations.

Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
Read Full Review

Data Entry & Back Office Support for Marketing Services Company

5.0 Oct 17, 2018

Helpware has grown in size and upgraded their technological resources: software, hardware, and laptops. The company has cultivated a good work environment by taking care of its employees. We’re lucky to have had such a positive experience. Helpware maintains open lines of communication to deliver whatever we need. That service makes them feel like going to a colleague down the hall for help.
Read Full Review

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
Read Full Review

BPO for Meditation App Business

5.0 Nov 9, 2020

The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do. They document everything and send follow-up emails after every single one of our calls. It’s been great working with them, and they’ve accelerated some of our slow decisions.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
Read 1 Recent Review

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All Reviews

Select Industry to see insights

Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves China

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

See all 37 projects
1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
Read All Reviews

Select Industry to see insights

Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology Beauty

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

View all languages

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Beijing, China

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.

See all 12 projects
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
Beijing, China

Building 3, Room 702, 9 Jiaogezhuang Street, Shunyi District
Beijing, China 101316
501 - 750

86 10 8045 8888

See All Locations (18)

Was this helpful?
View Profile Visit Website
Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

See all 11 projects
Reviews mention Patient
The feedback regarding Welsend reflects a highly positive sentiment, particularly highlighting their team's patience and dedication. Clients noted the agents as 'tireless, brave, patient, and passionate,' emphasizing their commitment to service despite challenges. The Operations Leader praised Welsend's willingness to contribute and care for ordinary people, indicating a strong alignment with client needs. Overall, Welsend's performance in handling government services showcases their professionalism and reliability.

Call Center Services for Government Hotline Team

5.0 Mar 4, 2022

These are a team of lovely, tireless, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Government Transportation Manufacturing Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
Read All Reviews

Was this helpful?

$2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

Excellent Customer Service in Manila and China
Excellent Customer Service in Manila and China
View Packages

Was this helpful?
View Profile
Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

10% Customer Service Outsourcing

40% Call Center Services

25% Custom Software Development +1 service

25% IT Managed Services

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

See all 1 projects

Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
Read All Reviews

Select Industry to see insights

Publishing

Was this helpful?

Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
Read All Reviews

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

ShipAnt

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Guang Zhou Shi, China

Services provided

65% Customer Service Outsourcing

35% Sales Outsourcing

ShipAnt is a Guang Zhou Shi, China-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Sales Outsourcing.
Read more

View Profile
FriendMotion Atelier

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Nan Jing Shi, China

Services provided

65% Customer Service Outsourcing

35% Demand Generation Marketing

FriendMotion Atelier is a small Customer Service Outsourcing company launched in 2019. Their services include Customer Service Outsourcing and Demand Generation Marketing.
Read more

View Profile
China Data Group (Suzhou) Limited

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Vision-X Enterprise Management, Ltd.

Not yet reviewed

$5,000+

$50 - $99 / hr

1,000 - 9,999

Shanghai, China

Services provided

25% Customer Service Outsourcing

25% AI Development

25% Cloud Consulting & SI +1 service

25% IT Strategy Consulting

Vision-X Enterprise Management, Ltd. Is a Shanghai, China-based IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2001.
Read more

View Profile
Sunyard (Hangzhou) Computer Services Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hangzhou, China

Services provided

31% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Consulting +1 service

19% Call Center Services

Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Han Dan Shi, China

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read more

View Profile
Anhui Shengtang Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Services provided

20% Customer Service Outsourcing

20% Call Center Services

20% HR Outsourcing +2 services

20% Recruiting

20% Staffing

Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Shanghai Nanfang Xundian Communication Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +4 services

10% Recruiting

10% Staffing

3% HR Consulting

2% HR Outsourcing

Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
Read more

View Profile
Qin Finance Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Chengdu, China

Services provided

10% Customer Service Outsourcing

40% Call Center Services

25% AI Development +1 service

25% Business Consulting

Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
Read more

View Profile
Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Guang Zhou Shi, China

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% HR Outsourcing

Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Beijing Interactive CRM Technology Limited

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% Business Consulting +2 services

25% HR Consulting

15% Call Center Services

Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Beijing SINOWEL Information Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

18% Customer Service Outsourcing

35% Cloud Consulting & SI

17% Back Office Outsourcing +2 services

15% AI Development

15% BI & Big Data Consulting & SI

Beijing SINOWEL Information Technology Co., Ltd., a cloud consulting & SI company, is located in Beijing, China. They offer cloud consulting & SI and Customer Service Outsourcing.
Read more

View Profile
Guangzhou AnLai Information and Communication Technology Co., Ltd.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Guangzhou Shi, China

Services provided

10% Customer Service Outsourcing

20% Digital Strategy

15% BI & Big Data Consulting & SI +4 services

15% Cloud Consulting & SI

15% IT Managed Services

15% IT Strategy Consulting

10% Back Office Outsourcing

Guangzhou AnLai Information and Communication Technology Co., Ltd. Is a Digital Strategy company. Established in 2007, the team provides Digital Strategy and IT strategy consulting.
Read more

View Profile
HKT Teleservices (Shanghai) Co.Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shanghai, China

Services provided

10% Customer Service Outsourcing

25% Call Center Services

20% Branding +3 services

20% UX/UI Design

15% Back Office Outsourcing

10% E-Commerce Development

Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
Read more

View Profile
GFC Consulting Co., Ltd. Shanghai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Accounting +3 services

20% BI & Big Data Consulting & SI

10% HR Consulting

10% Recruiting

GFC Consulting Co., Ltd. Shanghai is a Back Office Outsourcing company launched in 2007. The company focuses on Back Office Outsourcing and BI & big data consulting & SI.
Read more

View Profile
Virtual Era Financial Service (Suzhou) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Suzhou Shi, China

Services provided

10% Customer Service Outsourcing

25% Custom Software Development

20% IT Managed Services +3 services

20% Mobile App Development

15% Call Center Services

10% BI & Big Data Consulting & SI

Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
Read more

View Profile
Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Beijing , China

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

25% Transcription +2 services

10% Call Center Services

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more

Beijing , China

Room 703, Taikang Financial Tower, No.38 Dongsanhuan North Road, Chaoyang District,
Beijing , China 100026

86.10.6596.0370

See All Locations (6)

Was this helpful?

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

Su Zhou Shi, China

China Overseas Fortune Center, Suzhou Industrial Park,
Su Zhou Shi, China 215121
10 - 15

See All Locations (52)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more

Hire with confidence

Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend

2 Hefei Wisfly Information Technology Co., Ltd.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 China Customer Support Companies

Welsend

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Ability to deliver

34.1/40.0

15.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

View Profile Visit Website
Hefei Wisfly Information Technology Co., Ltd.

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Ability to deliver

14.6/40.0

14.6/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website
ShipAnt

Undisclosed

Undisclosed

2 - 9

Guang Zhou Shi, China

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

65% Customer Service Outsourcing

35% Other

View Profile Visit Website
FriendMotion Atelier

$10,000+

$200 - $300 / hr

10 - 49

Nan Jing Shi, China

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

65% Customer Service Outsourcing

35% Other

View Profile Visit Website
TDCX

$100,000+

Undisclosed

10,000+

Beijing, China

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

View Profile Visit Website
China Data Group (Suzhou) Limited

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Customer Service Outsourcing

65% Other

View Profile Visit Website
Vision-X Enterprise Management, Ltd.

$5,000+

$50 - $99 / hr

1,000 - 9,999

Shanghai, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

View Profile Visit Website
Sunyard (Hangzhou) Computer Services Co., Ltd.

Undisclosed

Undisclosed

1,000 - 9,999

Hangzhou, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

31% Customer Service Outsourcing

69% Other

View Profile Visit Website
Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

Han Dan Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

View Profile Visit Website
Anhui Shengtang Service Outsourcing Co., Ltd.

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

View Profile Visit Website
800teleservices

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

View Profile Visit Website
Shanghai Nanfang Xundian Communication Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Customer Service Outsourcing

70% Other

View Profile Visit Website
Qin Finance Technology Co., Ltd.

Undisclosed

Undisclosed

10,000+

Chengdu, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website
Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd.

Undisclosed

Undisclosed

10 - 49

Guang Zhou Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

View Profile Visit Website
Beijing Interactive CRM Technology Limited

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website
Beijing SINOWEL Information Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

18% Customer Service Outsourcing

82% Other

View Profile Visit Website
Guangzhou AnLai Information and Communication Technology Co., Ltd.

$1,000+

< $25 / hr

250 - 999

Guangzhou Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top Customer Support Services in China

List of the Top China Customer Support Companies

Reviews mention Well-executed projects

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great team

Customer Service via Chat

Data Entry & Back Office Support for Marketing Services Company

Customer Support for Lifestyle Product Supplier

BPO for Meditation App Business

Reviewed 1 time in the past 6 months

Call Center Services for Hotel Booking Software Company

Industry Experience

Select Industry to see insights

Customer Service Outsourcing for Home Technology Retailer

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Patient

Call Center Services for Government Hotline Team

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Excellent Customer Service in Manila and China

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 2 China Customer Support Companies