Top Customer Support Services in Cleveland
12 Companies
1 Leaders 11 Contenders
List of the Top Cleveland Customer Support Companies
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +2 services10% Call Center Services10% Content Moderation ServicesHugo offers comprehensive Customer Support Outsourcing (CSO) and Call Center Outsourcing services, including lead qualification, multilingual support, content moderation, and technical support. Reviews consistently highlight Hugo's exceptional integration into client operations, proactive communication, and the ability to significantly improve response times and customer satisfaction. Clients commend Hugo for their cultural fit, professionalism, and ability to deliver high-quality, efficient services.
ReliableExceptional resultsAccessibleProfessional -
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIMindy Support provides Customer Support Outsourcing, particularly focusing on call center services such as telephone support for Dutch-speaking customers. The reviews highlight the company's efficient onboarding process, organized project management, and timely deliverables. However, there is a suggestion for improved training for support staff to enhance communication effectiveness.
ProfessionalStraightforward pricingEfficientHelpful -
SummitNext
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$1,000+< $25 / hr250 - 999Beachwood, OHServices provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +3 services15% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesSummitNext offers Customer Support Outsourcing services, including social listening, reporting, and community management across social media platforms. Reviews highlight their proactive project management, accuracy, and timely delivery of data. Clients commend SummitNext for their alignment with company values and their commitment to high-quality service, making them a reliable partner for Customer Service Outsourcing needs.
Completed projects in 3 countriesHonest4.5 out of 5.0 rating for costTimely -
Undisclosed$25 - $49 / hr10 - 49Westlake, OH
Services provided
100% Customer Service OutsourcingBin Bath, a Customer Service Outsourcing company, is located in Westlake, Ohio. The team specializes in Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
20% Customer Service Outsourcing20% AI Development20% Accounting +2 services20% Back Office Outsourcing20% Search Engine OptimizationProcess-Smart is a SEO services firm. Their midsize team of employees is located in Valley View, Ohio. Their team offers Search Engine Optimization and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Call Center Services +1 service25% Logistics & Supply Chain ConsultingLaunched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Twinsburg, OH
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +2 services20% Call Center Services5% Back Office OutsourcingRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO) +1 service20% Call Center ServicesFounded in 1993, Revenue Group is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingVer-A-Fast is a telephone answering service. They are headquartered in Cleveland, Ohio and have midsize team. They provide Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Akron, OH
Services provided
75% Customer Service Outsourcing10% Call Center Services10% Other IT Consulting and SI +1 service5% Business ConsultingAGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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UndisclosedUndisclosed250 - 999Fairlawn, OH
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingMidsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
32% Customer Service Outsourcing40% Call Center Services18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept, a midsize answering service company, is in Canton, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Medina, OH
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +4 services20% Financial Consulting10% Business Consulting10% Call Center Services10% TranslationBack Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed2 - 9Beachwood, OH
Services provided
100% Customer Service OutsourcingCall Center Network Group is a Beachwood, Ohio-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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- Market presence and reputation in the industry
List of the Top 1 Cleveland Customer Support Companies
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$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
32/40.016.2/20 Reviews9.3/10 Clients & Experience6.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
Undisclosed$25 - $49 / hr10 - 49Westlake, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+< $25 / hr250 - 999Valley View, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Ability to deliver
8.2/40.00/20 Reviews1.8/10 Clients & Experience6.4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr2 - 9Akron, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Fairlawn, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
9.6/40.00/20 Reviews0/10 Clients & Experience9.6/10 Market PresenceService focus
32% Customer Service Outsourcing68% Other -
UndisclosedUndisclosed2 - 9Medina, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Beachwood, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing