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Home Inbound Voice Services Collections United States Washington

Top Collections Agencies in Washington DC

Ratings Updated: April 3, 2026
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4 Leaders 4 Contenders

8 Companies

Country: United States
State: District of Columbia
City: Washington
Outbound Services: Collections Recovery Services

List of the Top Washington DC Debt Collection Services

  • Salaria Sales Solutions Logotype

    5.0 4 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Call Center Services
    25% Content Marketing
    25% Customer Service Outsourcing +1
    25% Digital Strategy

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Salaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach campaigns. Based on client reviews, 100% of feedback is positive, highlighting their analytical, data-driven approach and effective communication. Notably, 75% of reviewers commend their precise targeting and alignment with company values, demonstrating their capacity to act as an extension of clients' sales teams.

    See all 4 projects

    Reviews mention Proactive

    Clients consistently highlight Salaria Sales Solutions' proactive approach, noting their ability to adapt and refine strategies without prompting. One client emphasized their team's initiative in tracking meeting outcomes and swiftly addressing issues, which contributed to a significant increase in sales opportunities. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and commitment to functioning as an extension of their internal teams, ensuring effective communication and targeted results.
    • Lead Generation for Wayfinding System Company
      5.0 Feb 20, 2026

      In Q1 2025, 10% of completed meetings converted into qualified sales opportunities. By Q3, that figure had grown to 41% - a 4x improvement over three quarters. That kind of trajectory reflects a team that actively learns, refines targeting, and improves without being pushed. Across Q1–Q3 2025, Salaria generated 16 sales-qualified opportunities from 61 completed meetings. Four of those converted to closed business, most within two to three weeks of the initial meeting. That's a 25% SQL-to-close rate on a service that runs at a flat monthly fee. What stands out most is their precision and responsiveness. Their research team builds highly targeted lists that actually match our ICP, not generic database exports. Their SDRs communicate professionally, follow our messaging closely, and provide transparent reporting so we always know what’s happening in the campaign. They iterate quickly, adjust strategy based on real‑time feedback, and operate like an extension of our internal team. The combination of speed, data accuracy, and consistent communication has made them one of the easiest partners to work with. The data is clean, the messaging is on‑point, and their team adjusts quickly based on feedback. They operate like a true extension of our sales organization. Honestly, nothing stands out as a real downside. Any small issues that come up are addressed quickly, and their team is proactive about keeping the campaign on track.

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    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback highlights Salaria Sales Solutions' effectiveness in lead generation and sales support. Clients report a significant increase in qualified meetings and sales opportunities, with one client experiencing a 4x improvement in conversion rates. Their team is praised for its proactive communication, data-driven approach, and adaptability. Clients feel they operate as an extension of their internal teams, delivering impressive results without notable downsides. Overall, the sentiment is highly positive, with strong recommendations for their services.
    Read 2 Recent Reviews

    Industry Experience

    Salaria Sales Solutions demonstrates strong expertise across various industries, including energy and natural resources, business services, education, and other sectors. Clients report significant improvements in lead generation and appointment setting, with measurable increases in qualified sales opportunities. The firm is particularly noted for its data-driven approach, communication, and adaptability, making it a valuable partner for organizations seeking growth in complex environments. Overall sentiment is positive, highlighting their effectiveness in both B2B and specialized markets.

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    Select Industry to see insights

    Other industries Energy & natural resources Business services Education

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Salaria Sales Solutions for delivering exceptional value relative to their cost. For instance, one client highlighted that their pricing fit within budget while providing good value for the services rendered. Another noted their transparent reporting and measurable outcomes, leading to a significant increase in qualified sales opportunities. Overall, the sentiment reflects satisfaction with the company's pricing structure and the tangible results achieved, establishing Salaria as a cost-effective partner in lead generation.
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  • Bay Business Group Logotype

    4.6 4 reviews
    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Services provided

    10% Call Center Services
    70% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Bay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have praised Bay Business Group for their professionalism and responsiveness. One client highlighted their impressive turnaround, stating they successfully balanced books and achieved DCAA compliance within a month, showcasing effective project management. The firm was selected for their high ratings and value for cost. Overall sentiment reflects strong satisfaction, with clients noting timely deliverables and a seamless communication process, leaving little room for improvement.
    Read 1 Recent Review
    0 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Business Services Company Payment Processing

    4.0 — Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.

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    Select Industry to see insights

    Media Business services Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.
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  • GoVivace Inc Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Services provided

    10% Call Center Services
    35% AI Consulting
    35% AI Development +2
    10% Customer Service Outsourcing
    10% Transcription

    Focus Areas

    25% Collections Recovery Services
    40% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales +1
    10% Third party verification

    GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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  • RemSource Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +3
    20% Customer Service Outsourcing
    10% Business Consulting
    10% Financial Consulting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend RemSource for delivering high-quality work, highlighting their professionalism and reliability. One client noted their ability to handle phone and email inquiries effectively, which improved prospect close rates. Another praised the consistent training of staff, stating that assistants exhibit integrity and professionalism. Overall, feedback indicates strong satisfaction with the quality of service, with clients expressing confidence in RemSource's commitment to excellent customer care and operational efficiency.
    • Ongoing Administrative Support for Creative Web Agency
      5.0 Nov 14, 2017

      They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.

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    • Virtual Assistant for Telecommunications Company
      5.0 Aug 12, 2017

      Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes.

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    2 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Phone & Email Answering Services for Auto Transport Company

    4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
    Read 3 Reviews

    Industry Experience

    RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Advertising & marketing Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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  • Transparent BPO Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

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  • VirtuAssistPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Services provided

    15% Call Center Services
    20% Accounting
    15% Back Office Outsourcing +5
    10% Content Moderation Services
    10% Customer Service Outsourcing
    10% Digital Asset Management
    10% Environmental Consulting
    10% Sales Outsourcing

    Focus Areas

    15% Collections Recovery Services
    35% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales +1
    25% Third party verification

    VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.

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  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Services provided

    15% Call Center Services
    30% HR Outsourcing
    15% Customer Service Outsourcing +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    14% Collections Recovery Services
    43% B2C Telemarketing & telesales
    29% Third party verification +1
    14% Customer Surveys & Market Research Calls

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more
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  • Centro Healthcare Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Winchester, VA

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.

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Rollover to see company insights or click a company below for more details.

1 Salaria Sales Solutions
2 Bay Business Group
3 GoVivace Inc
4 RemSource

List of the Top 4 Washington DC Debt Collection Services

  1. Salaria Sales Solutions Logotype

    Salaria Sales Solutions

    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Ability to deliver

    24.7/40.0
    17.6/20 Reviews
    1.8/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  2. Bay Business Group Logotype

    Bay Business Group

    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Ability to deliver

    20.8/40.0
    15.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    100% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. GoVivace Inc Logotype

    GoVivace Inc

    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    25% Collections Recovery Services
    90% Other
    View Profile Visit Website
  4. RemSource Logotype

    RemSource

    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Ability to deliver

    28.3/40.0
    15.2/20 Reviews
    4.6/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    25% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. Transparent BPO Logotype

    Transparent BPO

    $1,000+
    $25 - $49 / hr
    50 - 249
    Gaithersburg, MD

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Call Center Services
    33% Collections Recovery Services
    75% Other
    View Profile Visit Website
  6. VirtuAssistPlus Logotype

    VirtuAssistPlus

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    15% Collections Recovery Services
    85% Other
    View Profile Visit Website
  7. Centro Logotype

    Centro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Ability to deliver

    10.5/40.0
    0/20 Reviews
    4.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Call Center Services
    14% Collections Recovery Services
    85% Other
    View Profile Visit Website
  8. Centro Healthcare Logotype

    Centro Healthcare

    Undisclosed
    Undisclosed
    10 - 49
    Winchester, VA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    100% Collections Recovery Services
    70% Other
    View Profile Visit Website

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