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Home Inbound Voice Services Collections United States Washington

Top Collections Agencies in Washington DC

Ratings Updated: May 21, 2026
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4 Leaders 4 Contenders

8 Companies

Country: United States
State: District of Columbia
City: Washington
Outbound Services: Collections Recovery Services

List of the Top Washington DC Debt Collection Services

  • Salaria Sales Solutions Logotype

    5.0 5 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Call Center Services
    25% Content Marketing
    25% Customer Service Outsourcing +1
    25% Digital Strategy

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Salaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach. Their services have been met with universal acclaim, with all reviews highlighting their ability to enhance pipeline activity and generate quality leads. Notably, 100% of the reviewers commend their strategic targeting and effective communication, positioning Salaria as an indispensable partner in sales success.

    See all 5 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from Salaria Sales Solutions, citing their ability to schedule 2-3 qualified meetings per week with relevant prospects. One client highlighted the impressive conversion rate from cold outreach to scheduled meetings, reflecting the effectiveness of their targeted campaigns. Additionally, the use of a sophisticated technology stack for outreach was noted as a unique strength, contributing to the overall success of the business development efforts.
    • Digital Strategy for SaaS Company
      5.0 Jan 17, 2024

      Salaria scheduled 2-3 qualified meetings per week for our team of Sales Account Executives. The company used a technology stack that enabled them to do effective and targeted outreach at scale. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.

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    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Salaria Sales Solutions has received positive feedback for their structured approach to outbound sales and lead generation. Clients noted a significant increase in qualified meetings, with one client reporting 209 meetings and a 64% show rate, while another highlighted a conversion rate improvement from 10% to 41%. Their proactive communication, data-driven strategies, and alignment with client goals were consistently praised, indicating a strong overall sentiment and effectiveness in delivering measurable results.
    Read 3 Recent Reviews

    Industry Experience

    Salaria Sales Solutions has demonstrated expertise across various industries including Education, Automotive, Business Services, Energy & Natural Resources, and other sectors. Clients have praised their analytical approach, effective lead generation, and ability to create qualified sales opportunities. Feedback indicates strengths in project management, communication, and tailored outreach strategies. Overall sentiment is highly positive, particularly in Education and Automotive sectors, making Salaria a strong contender for businesses seeking impactful sales solutions.

    Read All Reviews

    Select Industry to see insights

    Other industries Energy & natural resources Business services Education Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Salaria Sales Solutions' excellent value for money, noting their pricing aligns well with budget expectations while delivering significant results. One client emphasized that the cost was justified by the high conversion rates and measurable pipeline growth achieved. Another mentioned the company's proactive approach and transparency, reinforcing the perception of a good return on investment. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for its effective service at a competitive price.
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  • Bay Business Group Logotype

    4.6 4 reviews
    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Services provided

    10% Call Center Services
    70% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Bay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.

    See all 4 projects
    0 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Business Services Company Payment Processing

    4.0 — Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.

    Read All Reviews

    Select Industry to see insights

    Media Business services Information technology

    View projects from:

    New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Arlington-based Bay Business Group excels in accounting, DCAA compliance, and financial management for government contractors. Reviewers praise their professionalism, timely delivery, and responsive communication, highlighting their ability to quickly get clients back on track with complex financial requirements.
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  • GoVivace Inc Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Services provided

    10% Call Center Services
    35% AI Consulting
    35% AI Development +2
    10% Customer Service Outsourcing
    10% Transcription

    Focus Areas

    25% Collections Recovery Services
    40% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales +1
    10% Third party verification

    GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

    See all 1 projects
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  • RemSource Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +3
    20% Customer Service Outsourcing
    10% Business Consulting
    10% Financial Consulting

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

    See all 3 projects

    Reviews mention Great team

    Clients consistently commend RemSource for their exceptional team, highlighting their professionalism and effective communication. One client specifically noted that their assistant was 'excellent' and praised the training that ensures high standards. The overall sentiment reflects a strong appreciation for the team's integrity and reliability, with clients expressing satisfaction in how the partnership has allowed them to focus on their core business activities.
    • Ongoing Administrative Support for Creative Web Agency
      5.0 Nov 14, 2017

      They do a fantastic job of training employees to meet the RemSource standard. The entire company is full of kind, good people, full of integrity.

      Read Full Review
    Read All Reviews
    2 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Phone & Email Answering Services for Auto Transport Company

    4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
    Read 3 Reviews

    Industry Experience

    RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Advertising & marketing Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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  • Transparent BPO Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • VirtuAssistPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Services provided

    15% Call Center Services
    20% Accounting
    15% Back Office Outsourcing +5
    10% Content Moderation Services
    10% Customer Service Outsourcing
    10% Digital Asset Management
    10% Environmental Consulting
    10% Sales Outsourcing

    Focus Areas

    15% Collections Recovery Services
    35% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales +1
    25% Third party verification

    VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.

    Read more
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  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Services provided

    15% Call Center Services
    30% HR Outsourcing
    15% Customer Service Outsourcing +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    14% Collections Recovery Services
    43% B2C Telemarketing & telesales
    29% Third party verification +1
    14% Customer Surveys & Market Research Calls

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more
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  • Centro Healthcare Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Winchester, VA

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    100% Collections Recovery Services

    Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.

    Read more
    View Profile

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1 Salaria Sales Solutions
2 Bay Business Group
3 GoVivace Inc
4 RemSource

List of the Top 4 Washington DC Debt Collection Services

  1. Salaria Sales Solutions Logotype

    Salaria Sales Solutions

    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Ability to deliver

    24.9/40.0
    17.8/20 Reviews
    1.8/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  2. Bay Business Group Logotype

    Bay Business Group

    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Ability to deliver

    20.4/40.0
    15.2/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    100% Collections Recovery Services
    90% Other
    View Profile Visit Website
  3. GoVivace Inc Logotype

    GoVivace Inc

    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    25% Collections Recovery Services
    90% Other
    View Profile Visit Website
  4. RemSource Logotype

    RemSource

    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Ability to deliver

    28.3/40.0
    15.2/20 Reviews
    4.6/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    25% Collections Recovery Services
    90% Other
    View Profile Visit Website
  5. Transparent BPO Logotype

    Transparent BPO

    $1,000+
    $25 - $49 / hr
    50 - 249
    Gaithersburg, MD

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Call Center Services
    33% Collections Recovery Services
    75% Other
    View Profile Visit Website
  6. VirtuAssistPlus Logotype

    VirtuAssistPlus

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    15% Collections Recovery Services
    85% Other
    View Profile Visit Website
  7. Centro Logotype

    Centro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Ability to deliver

    10.5/40.0
    0/20 Reviews
    4.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Call Center Services
    14% Collections Recovery Services
    85% Other
    View Profile Visit Website
  8. Centro Healthcare Logotype

    Centro Healthcare

    Undisclosed
    Undisclosed
    10 - 49
    Winchester, VA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    100% Collections Recovery Services
    70% Other
    View Profile Visit Website

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