- 4 of 4 IT Managed Services reviews are 5 stars
- 3 new reviews for IT Managed Services in past 6 months
- Less than $10,000 avg. project cost
IT Managed Services PROJECT HIGHLIGHT
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PCX IT is a Managed IT Services provider specializing in Information Technology Services, including VoIP setup, cybersecurity, and outsourced IT support. They consistently receive positive feedback for their timely response, exceptional customer service, and comprehensive IT solutions, with 100% of reviewers highlighting their professionalism and responsiveness. Clients specifically appreciate their tailored approach and value for cost.
IT Managed Services PROJECT HIGHLIGHT
5.0 — PCX IT provided IT services for a financial services company. The team was responsible for assisting with the client's cybersecurity rollout, creating instructions and manuals, and downloading Read more
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Recent client feedback for PCX IT highlights exceptional responsiveness and professionalism. Clients praised their tailored solutions, such as a comprehensive VOIP system for a nonprofit organization, which significantly improved accessibility. The team demonstrated timely project management, with most requests fulfilled in under 24 hours. Notably, one client commended their generosity in volunteering services, reflecting a strong cultural fit. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified in the last six months.
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On-demand support available within business hours. Can be used for general helpdesk support, consulting, or administrative assistance for any software or services used by your organization.
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ITS Canada Inc. is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and security solutions. Reviewers unanimously praise their exceptional customer service, immediate response times, and tailored IT solutions, with 100% positive feedback highlighting their proactive approach and reliable 24/7 support. The company is commended for its alignment with client values and effective communication.
The feedback regarding customized support from ITS Canada Inc. is overwhelmingly positive. Clients appreciate the tailored solutions provided for specific IT needs, with one client noting the company's ability to identify and resolve issues promptly. The 24/7 customer support is highlighted as exceptional, with immediate response times reported. Clear communication and regular updates ensure clients feel informed and secure, contributing to overall satisfaction with the services rendered.
ITS Canada provides customized solutions for my specific IT needs, identifies issues and potential threats before they become issues, and resolve my daily IT issues and questions within minutes of making a request. The 24/7 customer support team is truly amazing.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ITS Canada Inc. provides managed IT services for an accounting and tax services firm. The team handles server, laptop, and website maintenance, protection, backup, testing, and 24/7 support for the Read more
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Clients consistently highlight ITS Canada Inc.'s exceptional value for money, noting their responsive 24/7 support and thorough project management. One director emphasized the company's timely delivery and clear communication regarding budgets, while another praised the customized solutions and immediate resolution of IT issues. Overall, feedback indicates high satisfaction with the cost relative to the quality of service provided, with no reported areas for improvement.
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In the past six months, clients have praised ITS Canada Inc. for their exceptional responsiveness and attention to detail. One client highlighted the 24/7 support and timely management of IT security and website updates, describing the service as 'beyond 5 star.' Another client emphasized the company's ability to deliver customized solutions and immediate resolutions to IT issues. Overall, feedback reflects high satisfaction with customer service and project management, with no noted areas for improvement.
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NeoLore provides personalized client workstation and network support solutions backed by comprehensive Management and Support Systems that deliver efficient and cost-effective Information Technology
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Altanora (formerly Malicis) is a Managed IT Services provider specializing in IT Management and Support Services, notably with Citrix expertise. Their clients commend their technical expertise and ability to enhance IT infrastructures, with positive feedback in approximately 80% of reviews. However, some note potential improvements in project management transparency. Overall, they are recognized for their proactive problem-solving and comprehensive support.
The overall sentiment regarding Altanora's expertise is highly positive, with clients praising their exceptional proficiency in Citrix solutions. One client noted their collaboration had an 'immeasurable impact' on their operational capabilities, highlighting the team's unparalleled experience. However, some feedback indicated room for improvement in project management practices, particularly in enhancing transparency through better tools. Despite occasional project delays, clients recommend Altanora for their technical acumen and suggest maintaining close communication throughout engagements.
The level of expertise that they possess with regard to Citrix is by far the best part of the collaboration. I don’t think would be able to find another team with as much experience and ability to manipulate the environment to our needs as they do.
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IT Managed Services PROJECT HIGHLIGHT
4.5 — Altanora (formerly Malicis) provides Citrix management and upgrades as well as general IT support to a large Canadian law firm, helping them to salvage the initial environment and add features over Read more
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Clients generally perceive Altanora's pricing as justified by the high level of expertise and the quality of service provided. One client noted a significant investment of approximately $740,000 USD, highlighting the positive impact on their IT infrastructure. While some projects experienced budget overruns, these were attributed to unavoidable factors rather than poor management. Overall, clients feel they receive good value for money, with strong recommendations for maintaining close communication throughout the engagement.
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Proax Technologies is an IT managed services and Engineering company. They provide IT managed services and Engineering and are headquartered in Mississauga, Canada and Surrey, Canada.
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ESI Technologies is an IT managed services company. Founded in 1994, the firm focuses on IT managed services and IT strategy consulting.
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Launched in 1991, Informatique ProContact is an IT managed services company. Their team offers IT managed services and cloud consulting & SI.
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Established in 1983, Solutions Informatiques Inso is an IT managed services company. The firm provides IT managed services and cloud consulting & SI, and is midsize.
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Headquartered in Québec, Canada, Innovations Kernelor Inc. Is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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Midsize branding agency PHOENIXX Web & Mobile solutions, is based in Québec, Canada. Their services include Branding and Social Media Marketing.
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Nuutok is an IT managed services company. The Sainte-Marie, Canada-based company offers IT managed services and Compliance Consulting.
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