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We make IT wishes come true!

Genieall is an ISO27001-certified IT managed services and consulting provider for Energy, Manufacturing, Healthcare, Finance companies and more. With a particular understanding of the intersection of Operation Technolgy and Information Technology (OT/IT) and a 24/7/365 operations center and service desk.

  • Min project size
    $1,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    10 - 49
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2012
  • Languages
  • Timezones

3 Languages that we service

  • English
  • Spanish
  • French

1 Timezone that we service

EST
Eastern Standard Time (EST)

2 Locations

  • Toronto , Canada
  • Ottawa , Canada

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $100 - $149 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Genieall's pricing is described as fitting clients' budgets, with engagements ranging from $3,500 to over $1 million CAD. Clients value their cost-effectiveness and responsiveness, often highlighting the balance of quality service and affordability.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 7 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Genieall Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Strong Project Management Skills

      Genieall is recognized for their strong project management, delivering projects on time and often exceeding expectations. Their organized approach and ability to provide regular updates are valued by clients.

    • Positive Long-Term Client Relationships

      Genieall maintains long-term relationships with clients, consistently renewing contracts and providing ongoing support that integrates seamlessly with client operations.

    • Room for Improvement in Onsite Presence

      Some clients express a desire for more onsite presence and familiarity with their specific environments, suggesting an area where Genieall could enhance their service offering.

    • Commitment to Understanding Client Needs

      Genieall's commitment to understanding client-specific needs and tailoring solutions accordingly is frequently highlighted. Their ability to adapt and provide personalized support is appreciated.

    • Effective in Niche and Complex Industries

      Genieall is effective in navigating niche markets and complex industries, demonstrating a deep understanding of industry-specific regulations and operational requirements.

    • High Client Satisfaction and Trust

      Genieall has built trust through certifications like ISO 27001 and consistently high client satisfaction scores, with many users expressing contentment with their services and outcomes.

    Genieall Reviews

    Submit A Review
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    IT Support for Specialty Insurance Brokerage Firm

    • Call Center Services Other IT Consulting and SI
    • $50,000 to $199,999
    • Jan. 2017 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "When I contact them, they always respond promptly."

    VP of IT, Specialty Insurance Brokerage Firm
    Anonymous
    • Financial services
    • Toronto, Ontario
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Genieall manages front-line support, handling users’ queries through a ticketing system. The team is also responsible for responding to users over email and phone.

    IT Services & Support for Charitable Organization

    • Other IT Consulting and SI
    • $10,000 to $49,999
    • Nov. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    “They bring personality and technical experience to their customer service.”

    Controller & Head of Operations, Prince's Trust Canada
    Kevin Uchikata
    • Nonprofit
    • Toronto, Ontario
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Genieall serves as the long-term IT support and oversight partner for a Canadian charitable organization. They started their engagement with a large SharePoint file migration.

    Managed IT Services for Utility & Power Generation Facility

    • IT Managed Services
    • Confidential
    • Nov. 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    “Genieall’s wide scope of expertise has been critical and is a testament to their credibility and strength.”

    Director, Utility & Power Generation Company
    Anonymous
    • Utilities
    • Canada
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Genieall provided operational, networking, and help desk support for a power-generation company. Their team’s full suite of services included tackling complex server issues and ensuring regulation compliance.

    IT Network Services for Renewable Power Generator

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Planned and unplanned support requests are always addressed within a reasonable timeframe."

    Superintendent of Operations, Renewable Power Generator
    Anonymous
    • Energy & natural resources
    • Ontario, Canada
    • 1-10 Employees
    • Online Review 
    • Verified

    Genieall provides IT network services and continuous IT support for a renewable power generator, including IT consulting and cybersecurity services. The partnership has been continuous since 2015.

    IT Services for Automovile Retail Co

    • Cloud Consulting & SI IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2020 - Sep. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Our entire staff praised Genieall."
    Owner, Toronto Honda / Toronto Kia
    Jordan Ison
    • Automotive
    • Toronto, Ontario
    • 51-200 Employees
    • Online Review 
    • Verified

    An automotive retail company has hired Genieall for IT services. The team handles the client's IT-related needs, including help desk, security services, and Firewall monitoring.

    Cybersecurity for Electrical Contracting Firm

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • $10,000 to $49,999
    • June - Sep. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Their responsiveness and work quality were impressive."
    SCADA Manager, EPTCON
    Paul Serban
    • Energy & natural resources
    • Cambridge, Ontario
    • 201-500 Employees
    • Online Review 
    • Verified

    Genieall provided cybersecurity services for an electrical contracting firm. The team was responsible for firewall replacement, VPN setup, and VLAN setup.

    Microsoft Office 365 Migration for Cannabis Company

    • Business Consulting Cloud Consulting & SI IT Managed Services IT Staff Augmentation Other IT Consulting and SI Unified Communications Consulting & SI
    • Confidential
    • Mar. 2019 - Dec. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were knowledgeable, experienced, and committed."

    Department Head, Cronos
    Anonymous
    • Consumer Products
    • Canada
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    Genieall was hired by a cannabis company to migrate their Gmail accounts and GSuite employee files to Microsoft Office 365. They also developed efficient email flows for HR, sales, and marketing operations.

    IT Security for Go-Cart Retail Company

    • IT Managed Services
    • $1,000,000 to $9,999,999
    • Jan. 2012 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "The teamwork they exhibit makes them really enjoyable to work with."

    Owner, 401 Mini Indy
    Brian Dixon
    • Arts, entertainment & music
    • Toronto, Ontario
    • 1-10 Employees
    • Online Review 
    • Verified

    Genieall built an internal server and provides managed IT security services for a go-cart retail company.

    Software Services for Forensic Accounting Service

    • IT Managed Services
    • $50,000 to $199,999
    • January 2019
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "Their team was always available when the need arose to fix something."

    IT Manager, Matson Driscoll and Damico
    Clement Manuelpillai
    • Business services
    • Toronto, Ontario
    • 51-200 Employees
    • Online Review 

    Genieall updated multi-factor authentication email software and performed hard-drive encryption. Their services included fixing bugs and testing solutions.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    9
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    January 18, 2025

    Business Entity

    Business Entity Name GenieAll Corporation
    Source Government of Canada Federal Corporation Information
    Jurisdiction of Formation Canada
    Date of Formation December 20, 2012
    Status Active
    Last Updated May 18, 2023
    ID 838399-5

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

    10 - 15

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