Top Inbound Call Center Services in Alberta
21 Companies
List of the Top Alberta Inbound Call Centers Services
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a call center service provider offering specialized solutions such as customer service, overflow call handling, and support for diverse industries. Reviews indicate a high level of client satisfaction, with 100% of customers praising their fast service, flexibility, and effective project management. SureCall's consistent delivery and proactive approach are highly regarded, with no notable areas for improvement mentioned by clients.
Reviews mention Efficient
Clients consistently praised SureCall for their efficiency and responsiveness in handling customer service needs. One client noted, "They are highly responsive, proactive, collaborative, and efficient," while another remarked on their "super beneficial" ability to address urgent member needs promptly and professionally. Feedback highlighted their commitment to timely communication and project management, with one client stating that SureCall delivered items on time and quickly resolved inquiries within 24-72 hours, reinforcing an overall positive sentiment toward their efficiency.-
Customer Support for Advertising & Marketing Firm
5.0 Mar 28, 2023SureCall was highly responsive to all our requests by replying to emails and phone calls in a timely manner. Our questions were usually answered within 4-6 hours and any response that required additional research or information was answered in 24 hours or less. They are highly responsive, proactive, collaborative, and efficient.
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Voice Services for Government Organization
5.0 Oct 5, 2020Whenever we need to make changes, I’ll submit an email to Marcella with everything they need to know. She’ll email me back to make sure everything is correct, and we’ll move on from there. It’s very efficient.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed positive sentiments towards SureCall Contact Centers, highlighting their timely delivery and impressive responsiveness. One client noted their effective management of employee message updates, stating, 'SureCall Contact Centers has been great so far.' The overall feedback emphasizes satisfaction with the service quality, with no reported areas for improvement, indicating a strong fit for prospective projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +1 service15% Content Writing ServicesSee all 12 projectsBitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.
Reviews mention Hard working
Clients consistently highlight BitWide's hard-working nature, emphasizing their commitment to project success. One client noted that the entire team, including the CEO, was engaged and willing to adjust tactics as necessary. Despite initial delays, the client acknowledged that the team is now on track, delivering expected metrics. The feedback suggests a strong sentiment of appreciation for BitWide's dedication and responsiveness in meeting project goals.-
Sales Outsourcing for Digital Marketing Company
5.0 Nov 2, 2023They are trustworthy. Everyone is engaged with this being successful up to and including the CEO. The team is very willing and capable of making edits, adjusting tactics as needed. Easy team to work with.
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Industry Experience
BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Receptive
Clients have expressed high satisfaction with Line One Contact Centres Inc's receptiveness and flexibility. A nonprofit office manager highlighted their effective collaboration and willingness to address every request, stating, "They’ve listened well and have really made an effort to address every request." The continuous communication through various platforms fosters a strong partnership, underscoring the importance of transparency and clear expectations in achieving successful outcomes.-
Call Center Services for Nonprofit Charity Org
4.5 Mar 17, 2022They’ve created a portal to share information with their staff and accept changes and messages. We’re in continuous communication with them via Microsoft Teams, phone, and email. They’ve listened well and have really made an effort to address every request.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Business Continuity Management35% Call Center Services15% Building Security Services +1 service15% Business ConsultingSee all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
Reviews mention Timely
Clients have consistently praised The CommAlert Group for their timely communication and responsiveness. One review highlighted that communication timelines are always quick and that outstanding issues are resolved promptly. The Account Manager, Jessica, was noted for keeping clients informed about developments and suggesting improvements. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that the company excels in delivering timely service and support.-
Call Center Services For Digital Marketing Agency
5.0 Jan 31, 2022Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
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Industry Experience
The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
45% Back Office Outsourcing20% Customer Service Outsourcing20% Social Media Marketing +1 service15% TranscriptionSee all 15 projectsVirtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.
Reviews mention Efficient
Clients have consistently praised Virtual Gurus for their efficiency in delivering services. One client highlighted that Tara H. 'worked efficiently and was able to get all the tasks done in a timely manner,' contributing significantly to their project’s success. Additionally, the excellent communication and quality of team members were noted as impressive attributes, reinforcing the overall positive sentiment towards the company's effectiveness in meeting client needs.-
VA Services for Private Counselling Practice
5.0 Dec 4, 2022Tara worked efficiently and was able to get all the tasks done in a timely manner.
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Industry Experience
Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.Was this helpful?
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
50% AI Agents30% Conversion Optimization20% Call Center ServicesBluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
80% Call Center Services20% Back Office OutsourcingCall center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Edmonton, Canada
Services provided
100% Call Center ServicesSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Services provided
10% Customer Service Outsourcing10% Document Digitization & Management10% Event Marketing +13 services10% Print Design5% Back Office Outsourcing5% Branding5% Business Consulting5% Call Center Services5% Commercial Property Management5% E-Commerce Development5% Graphic Design5% Logo5% Other Digital Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentThe Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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$10,000+< $25 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Robotics Process Automation10% Staffing5% AI Consulting5% AI DevelopmentKorfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Calgary, Canada
Services provided
100% Call Center ServicesSee all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
Reviews mention Easy to work with
Clients express a high level of satisfaction regarding the ease of collaboration with Telelink. One reviewer noted that the staff is 'incredibly personable' and 'responsive,' emphasizing their willingness to implement changes promptly. Another client highlighted the welcoming nature and knowledge of the call center staff. Overall, feedback indicates that Telelink is not only easy to work with but also accommodating, even during holidays, reinforcing a strong sentiment of reliability and professionalism.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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Industry Experience
Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.Was this helpful?
See All Locations (2)Calgary, Canada
8500 Macleod Trail Southeast
Calgary, Canada T2H 2N121 - 30
1-403-571-0600
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
80% Staffing10% Back Office Outsourcing10% Call Center ServicesBoost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Services provided
45% Accounting35% Back Office Outsourcing15% HR Consulting +1 service5% Call Center ServicesAccounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Edmonton, Canada
10436 81 Avenue Northwest
Edmonton, Canada T6E 1X62 - 5
5877734644
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Customer Service OutsourcingViiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization15% Content Marketing +4 services15% Social Media Marketing10% Customer Service Outsourcing10% Email Marketing10% Web DesignBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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List of the Top 5 Alberta Inbound Call Centers Services
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
220% Inbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
155% Inbound Voice Services -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
105% Inbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.6/40.014.4/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
40% Inbound Voice Services60% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
275% Inbound Voice Services -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
130% Inbound Voice Services -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
300% Inbound Voice Services -
$5,000+< $25 / hr2 - 9Edmonton, Canada
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
240% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
300% Inbound Voice Services -
Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Ability to deliver
6.4/40.00/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
35% Inbound Voice Services65% Other -
$10,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Inbound Voice Services60% Other -
$1,000+< $25 / hr50 - 249Calgary, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
300% Inbound Voice Services -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Inbound Voice Services85% Other -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
220% Inbound Voice Services -
$1,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
180% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
200% Inbound Voice Services
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