Top Phone Support Services in Melbourne
18 Companies
List of the Top Melbourne Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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See All Locations (6)Melbourne, Australia
Level 15 10 Queens Road,
Melbourne, Australia 300431 - 40
61.3.9956.0000
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Virtual Assistants Pakistan for their professionalism and effective communication. One client, the Founder of Agate Home Care, noted a smooth onboarding process and a reliable virtual assistant who significantly improved compliance ratings. Overall sentiment is highly positive, with recommendations for their dependable support, although no areas for improvement were identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Melbourne, Australia
470 Saint Kilda Road
Melbourne, Australia 300450 - 75
61 3 9005 7752
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +110% IT Managed ServicesFocus Areas
85% Phone Support Services15% Chat Support ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Melbourne, Australia
Level 12, 460 Bourke Street
Melbourne, Australia 3000More than 5k
+61.3.9697.2400
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$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Services provided
80% Customer Service Outsourcing10% Social Media Marketing10% Web DevelopmentFocus Areas
100% Phone Support ServicesOracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
Read more -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +515% IT Staff Augmentation10% Call Center Services10% HR Consulting10% HR Outsourcing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Services provided
50% Customer Service Outsourcing25% HR Consulting25% TranscriptionFocus Areas
100% Phone Support ServicesCustomer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Market Research20% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingLane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
Read moreBoronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 370.463.995
See All Locations (2)Boronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 3 7046 3995
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$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
15% Customer Service Outsourcing15% Commercial Development15% HR Consulting +610% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Point Cook, Australia
Lincoln Park Close
Point Cook, Australia 303041 - 49
+1 604 805 0005
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$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Marketing Strategy +220% Sales Outsourcing20% Social Media MarketingFocus Areas
100% Phone Support ServicesLaunched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
100% Customer Service OutsourcingFocus Areas
10% Phone Support Services50% Chat Support Services20% Email Support Services +120% Order Processing & TakingEco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesI3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing15% Call Center Services +110% Sales OutsourcingFocus Areas
31% Phone Support Services38% Email Support Services31% Order Processing & TakingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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$25,000+$300+ / hr2 - 9Docklands, Australia
Services provided
10% Customer Service Outsourcing20% ERP Consulting and SI20% IT Managed Services +615% CRM Consulting and SI10% Business Consulting10% Financial Consulting5% Application Management & Support5% Custom Software Development5% Enterprise App ModernizationFocus Areas
10% Phone Support Services45% Email Support Services30% Order Processing & Taking +115% Chat Support ServicesLaunch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1010% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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$1,000+$25 - $49 / hr250 - 999Seaford, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Seaford, Australia
83 Hartnett Drive
Seaford, Australia 3198+1800.221.811
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List of the Top 2 Melbourne Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing85% Phone Support Services50% Other -
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing100% Phone Support Services20% Other -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing100% Phone Support Services50% Other -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing10% Phone Support Services -
$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing31% Phone Support Services65% Other -
$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$25,000+$300+ / hr2 - 9Docklands, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing10% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing20% Phone Support Services90% Other
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