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Top Help Desk Services in Vietnam

Ratings Updated: March 23, 2025

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15 Companies

3 Leaders 12 Contenders

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15 Companies

Country: Vietnam

List of the Top Vietnam Outsourced Help Desk Services

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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% IT Managed Services

20% Call Center Services

20% Content Moderation Services +2

20% Data Annotation Services

20% Robotics Process Automation

Focus Areas

45% Help desk

20% Hardware

10% Managed Hosting Services +3

10% Network

10% Security

5% Other IT managed services

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

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Reviews mention Timely

Overall, client feedback regarding LTS Global Digital Services reflects a strong sentiment towards their timeliness. One client noted that items were consistently delivered on time, with updates provided promptly throughout the project. Another client emphasized that LTS GDS never failed to meet their proposed timelines, achieving a 100% success rate across multiple contracts. This dedication to timely delivery significantly contributed to the clients' satisfaction and trust in the company.

Data Annotation Services for AI Company

4.5 Nov 1, 2023

Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.

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Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

LTS GDS has not failed its proposed timeline, not even once.

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South Korea (1)

Singapore (1)

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New Technology Telecom Commercial and Investment (NTT)

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Ho Chi Minh, Vietnam

Services provided

50% IT Managed Services

40% Other IT Consulting and SI

10% IT Staff Augmentation

Focus Areas

50% Help desk

20% Hardware

10% Managed Hosting Services +3

10% Network

5% Disaster Recovery

5% Managed Software Application & Solutions

New Technology Telecom Commercial and Investment (NTT) is a Managed IT Services company specializing in MS 365 and data storage solutions. Their reviews emphasize their professionalism, timely delivery, and effective communication, with 100% of reviewers noting their satisfaction with service quality and project management. Clients particularly appreciate their well-structured data storage offerings.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT & Cloud Consulting for Chocolate Manufacturing Company

5.0 — New Technology Telecom Commercial and Investment (NTT) provided IT and cloud consulting services for a chocolate manufacturing company. The team implemented Microsoft 365 and was in charge of data Read more

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Mageplaza

4.9 5 reviews

$1,000+

$25 - $49 / hr

50 - 249

Hanoi, Vietnam

Services provided

15% IT Managed Services

40% Custom Software Development

25% E-Commerce Development +1

20% Web Development

Focus Areas

10% Help desk

45% Managed Software Application & Solutions

10% Network +5

10% Other IT managed services

10% Security

5% IT Budgeting

5% Managed Hosting Services

5% Software Evaluation

Mageplaza is a reputable provider specializing in Magento 2 development and support services. Review themes indicate high satisfaction, with approximately 75% of reviews highlighting their effective communication and punctual project delivery. Clients appreciate their technical expertise, proactive problem-solving, and customer-centric approach, although some suggest improvements in customer interaction and infrastructure management.

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Australia (2)

Italy (1)

United States (1)

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GIANTY

Not yet reviewed

$25,000+

$25 - $49 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

10% IT Managed Services

15% AR/VR Development

15% IT Staff Augmentation +7

15% Mobile App Development

10% AI Development

10% Custom Software Development

10% Web Development

5% BI & Big Data Consulting & SI

5% Data Annotation Services

5% HR Outsourcing

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Hardware +8

10% IT Budgeting

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Security

10% Software Evaluation

5% Other IT managed services

5% Website Maintenance

GIANTY is an IT staff augmentation company headquartered in Minato City, Japan and Ho Chi Minh City, Vietnam. They focus on IT staff augmentation and Mobile App Development and were founded in 2000.
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Next Cart

Not yet reviewed

$10,000+

Undisclosed

10 - 49

Ha Noi, Vietnam

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Focus Areas

30% Help desk

60% Managed Software Application & Solutions

10% Other IT managed services

Next Cart is an IT managed services company. They are headquartered in Ha Noi, Vietnam, and their services include IT managed services and cloud consulting & SI.
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HPT Vietnam Corporation

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

20% IT Managed Services

20% Custom Software Development

10% Cloud Consulting & SI +9

10% IoT Development

5% Application Management & Support

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Cybersecurity

5% ECM Consulting and SI

5% Mobile App Development

5% Unified Communications Consulting & SI

5% Web Development

Focus Areas

10% Help desk

20% Other IT managed services

15% Software Expert Witness +8

10% Disaster Recovery

10% Security

10% Software Evaluation

5% Governance & Compliance Assessments

5% Managed Hosting Services

5% Managed Software Application & Solutions

5% Network

5% Vendor Procurement & Selection

HPT Vietnam Corporation is a Ho Chi Minh City, Vietnam-based IT managed services company. The team offers IT managed services and Custom Software Development.
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NetNam

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Ha Noi, Vietnam

Services provided

30% IT Managed Services

30% IT Strategy Consulting

20% Cybersecurity +1

20% Other IT Consulting and SI

Focus Areas

10% Help desk

30% Telecom

15% Network +5

15% Security

10% Hardware

10% Other IT managed services

5% Disaster Recovery

5% Managed Software Application & Solutions

NetNam is an IT strategy consulting company. Their midsize team is in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include IT strategy consulting and IT managed services.
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CODE TOT

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hà Nội, Vietnam

Services provided

15% IT Managed Services

45% Web Development

25% E-Commerce Development +2

10% API Development

5% Web Design

Focus Areas

15% Help desk

25% Managed Software Application & Solutions

25% Website Maintenance +2

20% Security

15% Managed Hosting Services

Founded in 2020, CODE TOT is a web development company. The company provides Web Development and E-Commerce Development, and is small.
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Neotiq

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

HO CHI MINH CITY, Vietnam

Services provided

40% IT Managed Services

40% Custom Software Development

10% Cybersecurity +1

10% IT Strategy Consulting

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Network +2

20% Security

20% Telecom

Neotiq is an IT managed services company founded in 2006. The team specializes in IT managed services and Custom Software Development.
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BEEYOND COMPANY LIMITED

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ho Chi Minh City, Vietnam

Services provided

50% IT Managed Services

30% Cloud Consulting & SI

20% IT Strategy Consulting

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +4

10% Hardware

10% Network

10% Security

10% Telecom

BEEYOND COMPANY LIMITED is an IT managed services company. Founded in 2017, their team provides IT managed services and cloud consulting & SI.
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Luvina Software JSC

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Hanoi, Cau Giay, Vietnam

Services provided

10% IT Managed Services

10% Application Management & Support

10% CRM Consulting and SI +10

10% Cloud Consulting & SI

10% Custom Software Development

10% ERP Consulting and SI

10% IT Staff Augmentation

10% Other IT Consulting and SI

5% E-Commerce Development

5% IT Strategy Consulting

5% Low/No Code Development

3% Mobile App Development

2% Web Development

Focus Areas

20% Help desk

25% Website Maintenance

20% Managed Software Application & Solutions +5

10% Cloud Server Migration

10% Other IT managed services

5% Governance & Compliance Assessments

5% Security

5% Software Evaluation

Luvina Software JSC is a cloud consulting & SI company headquartered in Hanoi, Cau Giay, Vietnam and Danang, Vietnam. They focus on cloud consulting & SI and CRM consulting and SI.
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AVASO TECHNOLOGY SOLUTIONS VIETNAM COMPANY LIMITED

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ho Chi Minh, Vietnam

Services provided

35% IT Managed Services

45% IT Staff Augmentation

10% IT Strategy Consulting +1

10% Other IT Consulting and SI

Focus Areas

25% Help desk

20% Hardware

20% Network +3

15% Security

10% Other IT managed services

10% Telecom

Established in 2012, AVASO TECHNOLOGY SOLUTIONS VIETNAM COMPANY LIMITED is an IT staff augmentation company. Their services include IT staff augmentation and IT managed services.
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TCOM Global

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Hanoi, Vietnam

Services provided

10% IT Managed Services

10% AR/VR Development

10% Application Testing +7

10% Blockchain

10% CRM Consulting and SI

10% E-Commerce Development

10% Generative AI

10% Mobile App Development

10% UX/UI Design

10% Web Development

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Software Application & Solutions +2

20% Other IT managed services

20% Security

TCOM Global is an UX design agency. The team offers UX/UI Design and CRM consulting and SI, and the firm is headquartered in Hanoi, Vietnam.
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Terralogic Solutions Inc

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Ho Chi Minh City, Vietnam

Services provided

20% IT Managed Services

15% Cloud Consulting & SI

15% Cybersecurity +5

10% CRM Consulting and SI

10% Custom Software Development

10% Document Digitization & Management

10% Low/No Code Development

10% UX/UI Design

Focus Areas

10% Help desk

10% Disaster Recovery

10% Governance & Compliance Assessments +7

10% Hardware

10% IT Budgeting

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Security

10% Software Evaluation

Terralogic Solutions Inc is an UX agency. Launched in 2008, the company is based in San Jose, California and Ho Chi Minh City, Vietnam. Their team offers UX/UI Design and IT managed services.
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ONRISE Software

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ho Chi Minh City, Vietnam

Services provided

20% IT Managed Services

20% IT Strategy Consulting

15% Custom Software Development +4

15% Mobile App Development

15% Web Development

10% Cybersecurity

5% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Managed Software Application & Solutions

20% Network +2

20% Other IT managed services

20% Security

Established in 2023, ONRISE Software is a small IT strategy consulting company. Their team specializes in IT strategy consulting and IT managed services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LTS Global Digital Services

2 New Technology Telecom Commercial and Investment (NTT)

3 Mageplaza

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Vietnam Outsourced Help Desk Services

LTS Global Digital Services

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Ability to deliver

20.8/40.0

15.8/20 Reviews

0.7/10 Clients & Experience

4.2/10 Market Presence

Service focus

20% IT Managed Services

45% Help desk

80% Other

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New Technology Telecom Commercial and Investment (NTT)

$1,000+

< $25 / hr

10 - 49

Ho Chi Minh, Vietnam

Ability to deliver

16.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

50% Help desk

50% Other

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Mageplaza

$1,000+

$25 - $49 / hr

50 - 249

Hanoi, Vietnam

Ability to deliver

22.7/40.0

16.8/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

15% IT Managed Services

10% Help desk

85% Other

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GIANTY

$25,000+

$25 - $49 / hr

250 - 999

Ho Chi Minh City, Vietnam

Ability to deliver

11.7/40.0

0/20 Reviews

6.8/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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Next Cart

$10,000+

Undisclosed

10 - 49

Ha Noi, Vietnam

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% IT Managed Services

30% Help desk

20% Other

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HPT Vietnam Corporation

$5,000+

$100 - $149 / hr

250 - 999

Ho Chi Minh City, Vietnam

Ability to deliver

7.9/40.0

0/20 Reviews

1.4/10 Clients & Experience

6.5/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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NetNam

$5,000+

$100 - $149 / hr

250 - 999

Ha Noi, Vietnam

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

30% IT Managed Services

10% Help desk

70% Other

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CODE TOT

$1,000+

$25 - $49 / hr

10 - 49

Hà Nội, Vietnam

Ability to deliver

10.2/40.0

0/20 Reviews

4.9/10 Clients & Experience

5.3/10 Market Presence

Service focus

15% IT Managed Services

15% Help desk

85% Other

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Neotiq

$10,000+

$25 - $49 / hr

50 - 249

HO CHI MINH CITY, Vietnam

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% IT Managed Services

20% Help desk

60% Other

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BEEYOND COMPANY LIMITED

$1,000+

$25 - $49 / hr

10 - 49

Ho Chi Minh City, Vietnam

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% IT Managed Services

20% Help desk

50% Other

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Luvina Software JSC

$5,000+

< $25 / hr

250 - 999

Hanoi, Cau Giay, Vietnam

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% IT Managed Services

20% Help desk

90% Other

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AVASO TECHNOLOGY SOLUTIONS VIETNAM COMPANY LIMITED

$1,000+

$25 - $49 / hr

10 - 49

Ho Chi Minh, Vietnam

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% IT Managed Services

25% Help desk

65% Other

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TCOM Global

$1,000+

$100 - $149 / hr

50 - 249

Hanoi, Vietnam

Ability to deliver

4.1/40.0

0/20 Reviews

0/10 Clients & Experience

4.1/10 Market Presence

Service focus

10% IT Managed Services

20% Help desk

90% Other

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Terralogic Solutions Inc

$10,000+

$25 - $49 / hr

1,000 - 9,999

Ho Chi Minh City, Vietnam

Ability to deliver

11.4/40.0

0/20 Reviews

3.8/10 Clients & Experience

7.6/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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ONRISE Software

$1,000+

< $25 / hr

2 - 9

Ho Chi Minh City, Vietnam

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% IT Managed Services

20% Help desk

80% Other

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Top Help Desk Services in Vietnam

List of the Top Vietnam Outsourced Help Desk Services

Reviews mention Timely

Data Annotation Services for AI Company

Data Labeling Services for AI Training Data Provider

IT & Cloud Consulting for Chocolate Manufacturing Company

Get closer to kicking off your next project today

List of the Top 3 Vietnam Outsourced Help Desk Services