Top Chat Moderation Agencies in the United States
16 Companies
List of the Top United States Chat Moderation Service Providers
Sponsored
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
10% Content Moderation Services25% Customer Service Outsourcing20% Call Center Services +415% Back Office Outsourcing10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 28 projectsHugo Inc. | Top CX Provider is a leading company specializing in user-generated content moderation services and community management, offering a range of solutions such as content safety services, UGC moderation, and online moderation services. Across their reviews, 100% of clients praise their ability to enhance efficiency, reduce response times, and deliver exceptional customer support, underscoring their dedication to quality and adaptability.
Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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6 of 7 Content Moderation Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsContent Moderation Services PROJECT HIGHLIGHT
Social Media Marketing & Moderation for Food & Beverage Co
5.0 — Hugo provides social media marketing services for a food and beverage company. The team is responsible for content moderation, community management, influencer identification, and social media Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
10% Content Moderation Services20% Back Office Outsourcing20% Call Center Services +420% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Data Annotation Services5% HR OutsourcingFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 3 projectsROI CX Solutions is a comprehensive customer experience management company specializing in call center operations and support services. Review feedback indicates a 100% positive sentiment, highlighting their professionalism, responsiveness, and ability to meet project goals efficiently. Approximately 33% of reviewers specifically praised their flexibility and timely delivery.
Reviews mention Timely
The sentiment regarding timeliness in the reviews for ROI CX Solutions is overwhelmingly positive. Clients noted that the company consistently delivers on time, effectively managing call volumes and staffing needs. One client emphasized their responsiveness to issues, while another highlighted that new hires were delivered punctually. Overall, the feedback reflects a strong appreciation for ROI CX Solutions' commitment to timely service and project management.-
Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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2 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of ROI CX Solutions highlight their professionalism, responsiveness, and effective communication. Clients from diverse industries, such as healthcare and retail, commend their ability to manage high call volumes while improving operational efficiency. Specific feedback includes enhanced patient experience at DocMJ and timely staffing solutions for a hospitality client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement noted, reflecting a strong alignment with client expectations.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
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Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' pricing as a significant advantage, noting that their costs fit within budget while providing excellent value for the services rendered. For instance, a client from DocMJ stated, 'Their pricing fit our budget, and they offered good value for the cost.' Similarly, another client emphasized that ROI CX Solutions provided 'good value for cost.' Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Content Moderation Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Call Center Services10% Litigation Support Services5% TranscriptionFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Easy to work with
Clients consistently report that TECHSPEED INC is exceptionally easy to work with, noting their quick responses and adaptability to project needs. One client highlighted the company's 'high-touch approach' and ability to understand their unique product requirements, contrasting it with previous experiences with other BPO services. Overall, the sentiment is overwhelmingly positive, with clients feeling valued and well-supported throughout the project.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
10% Content Moderation Services60% Public Relations10% Content Marketing +210% Corporate Law10% Digital StrategyFocus Areas
10% Chat Moderation Services35% Online Community Moderation25% Website Content Moderation +220% Social Media Moderation10% Profile Content ModerationSee all 8 projectsReputation Defense Network is a specialized company focusing on online reputation management, including the removal and suppression of negative content. Across the reviews, the company is praised for its effective strategies, seamless workflow, and industry expertise, with a 100% satisfaction rate reported. Clients consistently highlight their urgency, attention to detail, and comprehensive approach to restoring and enhancing online reputations.
Reviews mention Professional
Clients have expressed high satisfaction with Reputation Defense Network's professionalism, particularly noting their systematic approach and expertise in reputation management. One client highlighted the impressive organization of their processes and effective communication, including weekly updates and monthly reports. The team demonstrated a thorough understanding of the client's needs, providing tailored strategies that positively impacted search results within a month. Overall, the sentiment reflects confidence in the company's professional capabilities and commitment to client success.-
Defamatory Information Removal for Mktg & Advertising Firm
5.0 Oct 23, 2020I think what really impressed me was their systems. They seem to have systems for everything. Our company called many-many similar companies, but we went with Reputation Defense because they specialized in just reputation. Talking to their team, our team realized that they knew what they were talking about.
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Industry Experience
Reputation Defense Network has demonstrated extensive expertise in various industries, including Automotive, IT Services, Advertising & Marketing, Healthcare, Consumer Products, and Real Estate. Clients reported strengths in effective suppression and removal of negative content, swift action, and seamless communication. Overall sentiment is highly positive, highlighting their strategic approach and commitment to client satisfaction. Potential clients in these sectors can expect a thorough understanding of industry challenges and targeted solutions.
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Automotive IT Services Advertising & marketing Healthcare Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Services provided
25% Content Moderation Services45% Data Annotation Services30% Generative AIFocus Areas
20% Chat Moderation Services25% Social Media Moderation20% Profile Content Moderation +220% Website Content Moderation15% Online Community ModerationAnolytics is a Data Annotation Services company. Established in 2019, the firm is located in Levittown, New York. Their services include Data Annotation Services and Generative AI.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
10% Content Moderation Services30% Call Center Services20% Back Office Outsourcing +520% Customer Service Outsourcing5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
20% Chat Moderation Services25% Social Media Moderation20% Online Community Moderation +220% Website Content Moderation15% Profile Content ModerationTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Content Moderation Services20% Call Center Services20% Data Annotation Services +220% Transcription20% TranslationFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$10,000+$50 - $99 / hr50 - 249Louisville, KY
Services provided
20% Content Moderation Services40% Data Annotation Services40% Generative AIFocus Areas
20% Chat Moderation Services45% Social Media Moderation15% Website Content Moderation +210% Online Community Moderation10% Profile Content ModerationShaip is a Data Annotation Services company. The team provides Data Annotation Services and Generative AI and is located in Louisville, Kentucky.
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$10,000+$150 - $199 / hr10 - 49Washington, DC
Services provided
25% Content Moderation Services25% BI & Big Data Consulting & SI25% Computer Engineering +125% Digital EngineeringFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationBig data analytics company DataCraft Collective was established in 2019. The team focuses on BI & big data consulting & SI and Content Moderation Services and is in Washington, District of Columbia.
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$100,000+Undisclosed50 - 249Chicago, IL
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingFocus Areas
15% Chat Moderation Services25% Profile Content Moderation25% Social Media Moderation +225% Website Content Moderation10% Online Community ModerationFounded in 2019, BookQuill is a Content Writing Services company. The midsize team provides Content Writing Services and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
25% Content Moderation Services25% Custom Software Development25% E-Commerce Development +125% Web DevelopmentFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationParts Connect is a software development firm. They are based in Los Angeles, California and have small team of experts. Their services include Custom Software Development and Web Development.
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$10,000+Undisclosed50 - 249Los Angeles, CA
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingFocus Areas
10% Chat Moderation Services25% Online Community Moderation25% Social Media Moderation +225% Website Content Moderation15% Profile Content ModerationContent Writing Services company Help Academic is in Los Angeles, California. They offer Content Writing Services and Content Marketing.
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$1,000+$150 - $199 / hr2 - 9Townsend, MA
Services provided
20% Content Moderation Services20% AI Development20% Call Center Services +220% Corporate Training & Coaching20% Customer Service OutsourcingFocus Areas
40% Chat Moderation Services30% Social Media Moderation30% Website Content ModerationBlue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Content Moderation Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Search Engine Optimization20% Social Media MarketingFocus Areas
25% Chat Moderation Services25% Profile Content Moderation25% Social Media Moderation +125% Website Content ModerationSee all 1 projectsLowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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$10,000+$50 - $99 / hr10 - 49Concord, CA
Services provided
10% Content Moderation Services40% AI Development20% AI Consulting +310% Custom Software Development10% Digital Asset Management10% Low/No Code DevelopmentFocus Areas
20% Chat Moderation Services60% Website Content Moderation20% Social Media ModerationAPI4AI is an artificial intelligence company. Founded in 2020, the firm is headquartered in Concord, California. Their services include Artificial Intelligence and Custom Software Development.
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$5,000+< $25 / hr1,000 - 9,999Levittown, NY
Services provided
20% Content Moderation Services35% Data Annotation Services20% Generative AI +215% Transcription10% AI ConsultingFocus Areas
35% Chat Moderation Services25% Online Community Moderation20% Social Media Moderation +210% Profile Content Moderation10% Website Content ModerationSee all 17 projectsCogito Tech LLC is a data annotation company specializing in image and video labeling for AI and machine learning applications. The overall feedback from their reviews is highly positive, with more than 90% of clients commending their timely delivery, quality of annotations, and strong project management. A significant theme across reviews is their responsiveness and ability to adapt to changing project requirements, although some clients noted occasional consistency issues in labeling quality.
Reviews mention Adaptable
Clients have consistently praised Cogito Tech LLC for their adaptability, particularly in adjusting to evolving project requirements. One client highlighted their responsiveness and willingness to refine annotation guidelines as needed, stating, 'Their team showed good adaptability when requirements changed.' Overall sentiment is positive, with clients noting that this flexibility contributed to maintaining project timelines and quality, although there were some delays in final deliveries that could be improved.-
Data Annotation Services for AI Solutions Company
4.5 Jul 9, 2025Cogito consistently delivered high-quality annotations with an accuracy above 90%, which aligned with our internal benchmarks. Their fast response times and ability to adapt to evolving requirements helped us keep our data pipeline running smoothly. As a result, we were able to reduce the time needed to prepare training datasets and accelerate the development of our damage detection models. Their team showed good adaptability when requirements changed, and they were receptive to feedback.
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3 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for Cogito Tech LLC reflect a strong overall sentiment, highlighting their effectiveness in image annotation and project management. Clients noted impressive turnaround times, consistent quality, and strong communication. For instance, a CEO reported a 75% improvement in plant performance due to their real-time support, while a director emphasized their 99.9% task completion accuracy. Areas for improvement were minimal, with clients praising their dedication and operational capabilities.Was this helpful?
Industry Experience
Cogito Tech LLC has received positive feedback across several industries, notably Information Technology, Medical, and Automotive. Clients praised their expertise in data annotation and quality assurance, resulting in significant performance improvements, such as a 75% increase in plant efficiency and 99.9% task accuracy. In the Medical sector, consistent high-quality labeling was highlighted, while in Automotive, their adaptability and project management were commended. Overall sentiment is highly favorable, indicating Cogito Tech LLC is well-suited for projects in AI, healthcare, and advanced technical applications.
Read All ReviewsSelect Industry to see insights
Medical Information technology Agriculture IT Services Automotive Engineering Consumer products & services Healthcare Chemicals & Biotechnology Real estate Other industries SoftwareWas this helpful?
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List of the Top 3 United States Chat Moderation Service Providers
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
33.2/40.016.2/20 Reviews8.9/10 Clients & Experience8.1/10 Market PresenceService focus
10% Content Moderation Services10% Chat Moderation Services90% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Ability to deliver
14.2/40.00/20 Reviews4.7/10 Clients & Experience9.5/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Ability to deliver
11.7/40.00/20 Reviews7.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Content Moderation Services20% Chat Moderation Services80% Other -
$10,000+$50 - $99 / hr50 - 249Louisville, KY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Content Moderation Services20% Chat Moderation Services80% Other -
$10,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
6.2/40.00/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$100,000+Undisclosed50 - 249Chicago, IL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services15% Chat Moderation Services75% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$10,000+Undisclosed50 - 249Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services10% Chat Moderation Services75% Other -
$1,000+$150 - $199 / hr2 - 9Townsend, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Content Moderation Services40% Chat Moderation Services80% Other -
$1,000+< $25 / hr10 - 49Springfield, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Content Moderation Services25% Chat Moderation Services80% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.5/40.018.2/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$10,000+$50 - $99 / hr10 - 49Concord, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Levittown, NY
Ability to deliver
30.4/40.019.4/20 Reviews3.6/10 Clients & Experience7.4/10 Market PresenceService focus
20% Content Moderation Services35% Chat Moderation Services80% Other
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