Top Chat Moderation Agencies in the United States
16 Companies
List of the Top United States Chat Moderation Service Providers
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
10% Content Moderation Services25% Customer Service Outsourcing20% Call Center Services +415% Back Office Outsourcing10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 28 projectsHugo Inc. | Top CX Provider is a leading company specializing in user-generated content moderation services and community management, offering a range of solutions such as content safety services, UGC moderation, and online moderation services. Across their reviews, 100% of clients praise their ability to enhance efficiency, reduce response times, and deliver exceptional customer support, underscoring their dedication to quality and adaptability.
6 of 7 Content Moderation Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsContent Moderation Services PROJECT HIGHLIGHT
Social Media Marketing & Moderation for Food & Beverage Co
5.0 — Hugo provides social media marketing services for a food and beverage company. The team is responsible for content moderation, community management, influencer identification, and social media Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
10% Content Moderation Services20% Back Office Outsourcing20% Call Center Services +420% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Data Annotation Services5% HR OutsourcingFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
2 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, ROI CX Solutions has garnered positive feedback, notably improving response times and customer satisfaction metrics for clients such as Techless and DocMJ. Clients highlighted their professionalism, adaptability, and effective communication, with specific praise for the team's ability to handle high call volumes efficiently. However, some suggested room for improvement in proactive training initiatives. Overall, the sentiment reflects strong client satisfaction and a successful partnership.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Content Moderation Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Call Center Services10% Litigation Support Services5% TranscriptionFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
10% Content Moderation Services60% Public Relations10% Content Marketing +210% Corporate Law10% Digital StrategyFocus Areas
10% Chat Moderation Services35% Online Community Moderation25% Website Content Moderation +220% Social Media Moderation10% Profile Content ModerationSee all 8 projectsReputation Defense Network is a specialized company focusing on online reputation management, including the removal and suppression of negative content. Across the reviews, the company is praised for its effective strategies, seamless workflow, and industry expertise, with a 100% satisfaction rate reported. Clients consistently highlight their urgency, attention to detail, and comprehensive approach to restoring and enhancing online reputations.
Reviews mention Detail-oriented
Clients have consistently praised Reputation Defense Network for their detail-oriented approach in managing reputation issues. One client highlighted their impressive attention to detail, stating that each strategy was executed with careful consideration. The thoroughness of their audit and the meticulous management of online presence were also commended. Overall, the sentiment reflects a high level of satisfaction with the company's commitment to precision and effectiveness in delivering results.-
Defamatory information Removal for Cybersecurity Firm
5.0 Nov 5, 2020After interviewing many other companies I found this company simply made more sense and they have a very high level of understanding of the reputation industry. They know all pros and cons of each strategy, and each step is carefully taken. I would say the attention to detail and experience of the team was most impressive to me.
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Industry Experience
Reputation Defense Network has demonstrated extensive expertise in various industries, including Automotive, IT Services, Advertising & Marketing, Healthcare, Consumer Products, and Real Estate. Clients reported strengths in effective suppression and removal of negative content, swift action, and seamless communication. Overall sentiment is highly positive, highlighting their strategic approach and commitment to client satisfaction. Potential clients in these sectors can expect a thorough understanding of industry challenges and targeted solutions.
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Automotive IT Services Advertising & marketing Healthcare Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Services provided
25% Content Moderation Services45% Data Annotation Services30% Generative AIFocus Areas
20% Chat Moderation Services25% Social Media Moderation20% Profile Content Moderation +220% Website Content Moderation15% Online Community ModerationAnolytics is a Data Annotation Services company. Established in 2019, the firm is located in Levittown, New York. Their services include Data Annotation Services and Generative AI.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
10% Content Moderation Services30% Call Center Services20% Back Office Outsourcing +520% Customer Service Outsourcing5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
20% Chat Moderation Services25% Social Media Moderation20% Online Community Moderation +220% Website Content Moderation15% Profile Content ModerationTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Content Moderation Services20% Call Center Services20% Data Annotation Services +220% Transcription20% TranslationFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$10,000+$50 - $99 / hr50 - 249Louisville, KY
Services provided
20% Content Moderation Services40% Data Annotation Services40% Generative AIFocus Areas
20% Chat Moderation Services45% Social Media Moderation15% Website Content Moderation +210% Online Community Moderation10% Profile Content ModerationShaip is a Data Annotation Services company. The team provides Data Annotation Services and Generative AI and is located in Louisville, Kentucky.
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$10,000+$150 - $199 / hr10 - 49Washington, DC
Services provided
25% Content Moderation Services25% BI & Big Data Consulting & SI25% Computer Engineering +125% Digital EngineeringFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationBig data analytics company DataCraft Collective was established in 2019. The team focuses on BI & big data consulting & SI and Content Moderation Services and is in Washington, District of Columbia.
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$100,000+Undisclosed50 - 249Chicago, IL
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingFocus Areas
15% Chat Moderation Services25% Profile Content Moderation25% Social Media Moderation +225% Website Content Moderation10% Online Community ModerationFounded in 2019, BookQuill is a Content Writing Services company. The midsize team provides Content Writing Services and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
25% Content Moderation Services25% Custom Software Development25% E-Commerce Development +125% Web DevelopmentFocus Areas
20% Chat Moderation Services20% Online Community Moderation20% Profile Content Moderation +220% Social Media Moderation20% Website Content ModerationParts Connect is a software development firm. They are based in Los Angeles, California and have small team of experts. Their services include Custom Software Development and Web Development.
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$10,000+Undisclosed50 - 249Los Angeles, CA
Services provided
25% Content Moderation Services50% Content Writing Services25% Content MarketingFocus Areas
10% Chat Moderation Services25% Online Community Moderation25% Social Media Moderation +225% Website Content Moderation15% Profile Content ModerationContent Writing Services company Help Academic is in Los Angeles, California. They offer Content Writing Services and Content Marketing.
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$1,000+$150 - $199 / hr2 - 9Townsend, MA
Services provided
20% Content Moderation Services20% AI Development20% Call Center Services +220% Corporate Training & Coaching20% Customer Service OutsourcingFocus Areas
40% Chat Moderation Services30% Social Media Moderation30% Website Content ModerationBlue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Content Moderation Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Search Engine Optimization20% Social Media MarketingFocus Areas
25% Chat Moderation Services25% Profile Content Moderation25% Social Media Moderation +125% Website Content ModerationSee all 1 projectsLowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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$10,000+$50 - $99 / hr10 - 49Concord, CA
Services provided
10% Content Moderation Services40% AI Development20% AI Consulting +310% Custom Software Development10% Digital Asset Management10% Low/No Code DevelopmentFocus Areas
20% Chat Moderation Services60% Website Content Moderation20% Social Media ModerationAPI4AI is an artificial intelligence company. Founded in 2020, the firm is headquartered in Concord, California. Their services include Artificial Intelligence and Custom Software Development.
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$5,000+< $25 / hr1,000 - 9,999Levittown, NY
Services provided
20% Content Moderation Services35% Data Annotation Services20% Generative AI +215% Transcription10% AI ConsultingFocus Areas
35% Chat Moderation Services25% Online Community Moderation20% Social Media Moderation +210% Profile Content Moderation10% Website Content ModerationSee all 17 projectsCogito Tech LLC is a data annotation company specializing in image and video labeling for AI and machine learning applications. The overall feedback from their reviews is highly positive, with more than 90% of clients commending their timely delivery, quality of annotations, and strong project management. A significant theme across reviews is their responsiveness and ability to adapt to changing project requirements, although some clients noted occasional consistency issues in labeling quality.
Reviews mention Easy to work with
Clients consistently highlight Cogito Tech LLC's ease of collaboration, noting their effective communication and responsiveness. One client emphasized the team's ability to adapt quickly, stating they 'really speak our language' and appreciated daily updates via Slack. The company demonstrated a strong commitment to meeting deadlines and efficiently incorporating feedback, with one reviewer stating, 'they really groked cell painting images.' Overall, the sentiment reflects a high level of satisfaction with their collaborative approach.-
Data Annotation Services for Biotechnology Company
5.0 Jun 4, 2025Cogito primarily communicated via a Slack channel, which was our preferred method - they really 'speak our language' as a small SF tech startup! Kumar and Rakesh checked in daily regarding project progress, which was much appreciated. As a startup, we need to move fast, and they consistently rose to the occasion delivering us data to meet deadlines. They are willing to dive into work with minimal documentation, enabling us to iterate fast and avoid bureaucratic bloat we have encountered with other vendors.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Cogito Tech LLC reflect a positive client sentiment, highlighting their effective collaboration and timely delivery. One client praised their rapid ramp-up capabilities and alignment with company values, while noting that the team successfully assisted with processing needs during peak seasons. Communication was facilitated through various channels, ensuring project management effectiveness. However, there is a suggestion for ongoing training to enhance team performance further.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Cogito Tech LLC for their competitive pricing and overall value for money. One client highlighted that their pricing fit within budget while maintaining high-quality delivery. Another noted the company's ability to provide good value for cost, contributing to successful project outcomes. Overall, the sentiment across reviews is positive, with many clients expressing satisfaction with the quality of work relative to the costs incurred, reinforcing Cogito Tech's reputation as a cost-effective partner.Was this helpful?
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List of the Top 3 United States Chat Moderation Service Providers
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
31.1/40.017.6/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
33.6/40.016.2/20 Reviews8.9/10 Clients & Experience8.5/10 Market PresenceService focus
10% Content Moderation Services10% Chat Moderation Services90% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Levittown, NY
Ability to deliver
14.2/40.00/20 Reviews4.7/10 Clients & Experience9.5/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Ability to deliver
11.7/40.00/20 Reviews7.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Content Moderation Services20% Chat Moderation Services80% Other -
$10,000+$50 - $99 / hr50 - 249Louisville, KY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Content Moderation Services20% Chat Moderation Services80% Other -
$10,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
6.2/40.00/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$100,000+Undisclosed50 - 249Chicago, IL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services15% Chat Moderation Services75% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services20% Chat Moderation Services75% Other -
$10,000+Undisclosed50 - 249Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Content Moderation Services10% Chat Moderation Services75% Other -
$1,000+$150 - $199 / hr2 - 9Townsend, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Content Moderation Services40% Chat Moderation Services80% Other -
$1,000+< $25 / hr10 - 49Springfield, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Content Moderation Services25% Chat Moderation Services80% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.7/40.018.4/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$10,000+$50 - $99 / hr10 - 49Concord, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Content Moderation Services20% Chat Moderation Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Levittown, NY
Ability to deliver
30.4/40.019.4/20 Reviews3.6/10 Clients & Experience7.4/10 Market PresenceService focus
20% Content Moderation Services35% Chat Moderation Services80% Other
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