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Top Inbound Call Center Services in Singapore

Ratings Updated: April 4, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Singapore

List of the Top Singapore Inbound Call Centers Services

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore, Singapore

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Timely

    The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.
    • Call Center Services for Luxury E-Commerce Company
      5.0 Apr 8, 2022

      Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.

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    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.

      Read Full Review
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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • Shiva Call Centre Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Singapore

    Services provided

    100% Call Center Services

    Launched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.

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  • Incall Systems Pte Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Singapore, Singapore

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Demand Generation Marketing

    Launched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.

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  • Melioris Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Singapore, Singapore

    Services provided

    20% Accounting
    20% Customer Service Outsourcing
    20% Digital Strategy +3 services
    20% Sales Outsourcing
    10% Recruiting
    10% Staffing

    Melioris is a Digital Strategy company. Located in Singapore, Singapore, their small team focuses on Digital Strategy and Accounting. The company was launched in 2002.

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  • M4U Marketing Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Singapore

    Services provided

    10% Account-Based Marketing
    10% Branding
    10% Call Center Services +7 services
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Event Management
    10% Event Marketing
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing

    M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.

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  • MarketOne International Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    250 - 999
    Singapore

    Services provided

    35% Email Marketing
    30% Call Center Services
    20% Marketing Strategy +2 services
    10% Conversion Optimization
    5% Sales Outsourcing

    MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.

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    Singapore

    #06-673, Distrii, 9 Raffles Place Republic Plaza
    Singapore 048619

    656.408.5500

    See All Locations (8)
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Singapore, Singapore

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Experienced

    Clients express a highly positive sentiment regarding Swivelt's experience, highlighting their over 20 years in the industry and the quality of work delivered. One client noted the effectiveness of the team, which included a PPC expert, graphic designer, and content writer, emphasizing their friendly communication and ability to meet requirements. The swift increase in brand awareness and lead generation within 15 days further underscores Swivelt's expertise, with no areas for improvement identified by the client.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      Over 20 Years of experience, Quality of the work, and very friendly people.

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    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

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    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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    View projects from:

    Indonesia (1) Malaysia (1)
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  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    10% AI Development
    10% Application Testing
    10% Blockchain +7 services
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Singapore, Singapore

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Singapore, Singapore

    Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
    Singapore, Singapore 048619

    10 - 15

    See All Locations (52)
    View Profile

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List of the Top Singapore Inbound Call Centers Services

  1. Shiva Call Centre Logotype

    Shiva Call Centre

    $1,000+
    $25 - $49 / hr
    2 - 9
    Singapore

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    300% Inbound Voice Services
    View Profile Visit Website
  2. Incall Systems Pte Ltd Logotype

    Incall Systems Pte Ltd

    Undisclosed
    Undisclosed
    50 - 249
    Singapore, Singapore

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    105% Inbound Voice Services
    View Profile Visit Website
  3. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Singapore, Singapore

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    130% Inbound Voice Services
    View Profile Visit Website
  4. Melioris Logotype

    Melioris

    Undisclosed
    Undisclosed
    10 - 49
    Singapore, Singapore

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  5. M4U Marketing Logotype

    M4U Marketing

    $5,000+
    Undisclosed
    10 - 49
    Singapore

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  6. MarketOne International Logotype

    MarketOne International

    $10,000+
    Undisclosed
    250 - 999
    Singapore

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  7. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Singapore, Singapore

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  8. Everise Logotype

    Everise

    $250,000+
    Undisclosed
    10,000+
    Singapore

    Ability to deliver

    9.3/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  9. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Singapore, Singapore

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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