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Top Customer Support Services in Saudi Arabia

Ratings Updated: June 23, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Saudi Arabia

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality service. One client stated they chose Helpware due to their 'good value for cost' and reported significant cost savings and increased quality. Another emphasized Helpware's ability to scale quickly while keeping costs low, reinforcing the sentiment that their services provide great ROI. Overall, clients express satisfaction with the cost-effectiveness of Helpware's offerings.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Saudi Arabia

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

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Reviews mention Detail-oriented
Clients have consistently praised Mindy Support for their detail-oriented approach, noting that 'everything is clear because they pay attention to details.' Their commitment to accuracy in annotation work has positively impacted project outcomes, as evidenced by the client's satisfaction with performance metrics. Overall, the sentiment reflects a strong appreciation for the team's meticulousness, although some clients have suggested improvements in pricing.

Data Annotation Services for Computer Software Company

4.0 Oct 5, 2021

Everything is clear because they pay attention to details.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

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Industry Experience

Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technology

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.
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Division50

5.0 28 reviews

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Verified

Undisclosed

Undisclosed

50 - 249

Riyadh, Saudi Arabia

Services provided

10% Customer Service Outsourcing

35% Sales Outsourcing

15% Email Marketing +4 services

10% Call Center Services

10% Content Marketing

10% Demand Generation Marketing

10% Search Engine Optimization

Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.

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Reviews mention Well-organized projects
Clients consistently praised Division50 for their well-organized project management. For instance, one CEO noted their disciplined workflow, highlighting timely milestone achievements and effective dashboard updates. Another client emphasized the seamless integration of various strategies, resulting in a cohesive sales system. Overall, feedback reflects strong satisfaction with Division50's structured approach, adaptability to changing needs, and the ability to deliver projects on schedule, enhancing client confidence in their capabilities.

Email Marketing for IT Services & Consulting Company

5.0 Sep 15, 2025

Division50 has reliable and well-organized project management. They started with a detailed campaign blueprint and adhered to deadlines without exception. Proactive communication was demonstrated via weekly check-ins and prompt responses to our requests for comments or modifications.
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Sales Outsourcing for IT Services Company

5.0 Oct 3, 2025

Their project management style combined structure with adaptability. Timelines were clearly laid out and milestones hit CRM deployment, training cycles, and cadence design all arrived when promised. Just as importantly, they respond to shifting priorities without friction. Weekly touchpoints, detailed dashboards, and quick adjustments when strategies needed tweaking gave us confidence that nothing was slipping through the cracks.
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Digital Mktg & Sales Outsourcing for Financial Services Firm

5.0 Oct 3, 2025

Division50 maintained a disciplined workflow. Milestones were consistently hit on schedule, dashboards were updated weekly, and their team quickly adapted to new regional priorities. The seamless coordination between inbound ads and outbound SDR follow-ups was impressive.
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Digital Marketing Services for Brand Development Agency

5.0 Oct 3, 2025

Division50 managed the process with precision. Weekly updates were delivered on time, and they ensured campaigns were monitored closely with frequent optimizations. Their responsiveness and ability to adapt quickly gave us confidence that nothing was left unchecked.
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Industry Experience

Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness.
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Consulting IT Services Information technology Telecommunications Software Financial services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (11)

What Clients Have Said
Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness.
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Riyadh, Saudi Arabia

Al Shohda District
Riyadh, Saudi Arabia 13241
2 - 5

+971522764190

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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Saudi Arabia

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects

19 of 19 reviews are 5 stars

12 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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ETISAL International

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

الرياض, Saudi Arabia

Services provided

25% Customer Service Outsourcing

20% IT Managed Services

15% Call Center Services +6 services

10% Back Office Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

5% Accounting

3% Recruiting

2% Staffing

ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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الرياض, Saudi Arabia

Al Izdihar Dist., P.O. Box 814 Riyadh
الرياض, Saudi Arabia 11468
1001 - 2000

+ 966.11.494.0606

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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

10% Customer Service Outsourcing

40% Call Center Services

15% HR Outsourcing +3 services

15% Recruitment Process Outsourcing

10% Back Office Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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BidecERP

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

المدينة المنورة, Saudi Arabia

Services provided

25% Customer Service Outsourcing

45% ERP Consulting and SI

20% Custom Software Development +1 service

10% CRM Consulting and SI

ERP consulting and SI company BidecERP is headquartered in المدينة المنورة, Saudi Arabia. They offer ERP consulting and SI and Customer Service Outsourcing.
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Yaqoot Manpower Services

Not yet reviewed

$10,000+

$300+ / hr

10 - 49

Jeddah, Saudi Arabia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

Yaqoot Manpower Services, a Back Office Outsourcing company, is headquartered in Jeddah, Saudi Arabia. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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NOSSCO

Not yet reviewed

$75,000+

Undisclosed

50 - 249

Jeddah, Saudi Arabia

Services provided

10% Customer Service Outsourcing

25% Logistics & Supply Chain Consulting

20% Procurement Support +4 services

15% Back Office Outsourcing

10% Business Consulting

10% Business Continuity Management

10% Staffing

Logistics & Supply Chain Consulting company NOSSCO was launched in 2024. The midsize team offers Logistics & Supply Chain Consulting and Procurement Support.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Al Khobar, Saudi Arabia

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Al Khobar, Saudi Arabia

Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428
Al Khobar, Saudi Arabia 34428
201 - 250

+966 13 825 8500

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

15% Customer Service Outsourcing

30% HR Outsourcing

15% Call Center Services +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Riyadh, Saudi Arabia

7051, Al-Ahsa street
Riyadh, Saudi Arabia 12836
10 - 15

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Top Customer Support Services in Saudi Arabia

List of the Top Saudi Arabia Customer Support Companies

Reviews mention Unique expertise

Accounting Services for Marketing & Venture Capital Firm

Customer Support for FinTech Organization

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Call Center Services for Hotel Booking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Detail-oriented

Data Annotation Services for Computer Software Company

Customer Service Outsourcing for Home Technology Retailer

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Email Marketing for IT Services & Consulting Company

Sales Outsourcing for IT Services Company

Digital Mktg & Sales Outsourcing for Financial Services Firm

Digital Marketing Services for Brand Development Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 19 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Call Center Services for Eyecare Hospital

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

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List of the Top 1 Saudi Arabia Customer Support Companies