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A Beginner’s Guide to Remote Staffing

July 15, 2022

by Gabriela Molina

Remote staffing has become a key element for many recruiting services since the onset of the COVID-19 pandemic. This guide showcases the benefits of remote staffing for businesses of all sizes. 

Have you heard the term remote staffing? Many different terms are floating around working from a distance; telecommuting, hybrid, outsourcing; so what does remote staffing mean?

Interested in learning more about how remote staffing could benefit your company? Reach out to an expert today. 

This article goes into the ins and outs of remote staffing. 

Beginner's Guide to Remote Staffing

  1. What is Remote Staffing?
  2. What are the Benefits of Remote Staffing
  3. Setting up a Remote Team
  4. Best Remote Staffing Companies

What is Remote Staffing?

What is Remote Staffing?

Remote staffing means hiring a team that doesn’t work from your physical head office. That might mean they work from home, but that home could be anywhere; a different town, state, or even continent. 

Even in this brave new world of remote work, where the pandemic has caused even the most reluctant manager to realize that working from home is a viable option, there is still some resistance to building up whole teams of remote workers. It reminds people of outsourcing, which has a negative connotation for many people. But remote staffing and outsourcing are not the same; there are several differences.

With outsourcing, a company will take a specific function, let’s say customer service, and choose a subcontractor to carry that out for them. This can often be a cost-effective solution as it saves the company from the salary and infrastructure costs of employing that team. There are downsides to outsourcing, though, including impacting company loyalty and delivering a less than optimal service to your customers.

Hiring a remote team is different. While it can allow you to employ top-quality staff for cheaper rates than you could locally, giving you cost savings, it doesn’t come with the same drawbacks. You’re bringing people on board to work for you, to be part of your company. As a result, you will increase morale and diversity, bringing many additional benefits for your businesses.

What are the Benefits of Remote Staffing?

What are the Benefits of Remote Staffing

One of the best-known benefits of remote teams is that they are more productive. As many people discovered when they worked from home due to lockdown restrictions, there are a lot of distractions at the office. Whether it’s endless meetings, people popping by your desk to ask a favor, or just the ambient noise of the office building, for many people, it’s easier to focus when you’re working from home and have more control over who you talk to.

In addition, you get more working hours from remote workers; they take less time off sick because they don’t have to spend hours commuting. The commute causes serious health problems, including back pain, headaches, and high blood pressure. Even when remote staff are sick, they are more likely to work as they have the option to stay in their PJs and log in from their bed or sofa!

Remote staffers are also more highly engaged, and that seems to be because they value the opportunity to work from home so highly - 82% of those surveyed by Global Workplace Analytics wanted to be able to work from home at least one day a week. Increased job satisfaction and retention are just some of the benefits of hiring remotely.

For example, remote working strategies are actively used by photo post-production services that jockey for finding and retaining the best talents in the field, which inevitably involves offering them a flexible working schedule.

Setting up a Remote Team

Setting Up a Remote Team

Broadly speaking, there are two ways to become a remote team. One is to hire the staff yourself, through your usual HR function. While that might sound straightforward, it isn’t quite so simple in practice. There’s a lot to consider; the legal implications of hiring someone in a different country for the employment contract, managing payroll in a different currency, and translating documents into different languages is a lot of work. That’s where remote staffing agencies come in.

A remote staffing agency is a specialist employment agency that works to match remote workers from around the world with companies that need their talent. They take away all the contractual and legal hassles and let you concentrate on what you do best; getting the best out of your remote employee.

Hiring this way has a lot of benefits for your business, perhaps the chief of which is that you can scale quickly. If you need to add a team of developers to give a final push to a project, you can do that. No need to find extra office space, buy a bunch of laptops and get desks set up - your team can get started from day one. 

The 5 Best Remote Staffing Companies

The next question to answer is how to choose a remote staffing company. If you’re a pioneer on this journey you may not be familiar with the players in the marketplace, so here is a guide to some of the great companies that we’re aware of.

Alliance Recruitment Agency is a traditional recruiter that has been supporting clients to hire remote staff for the past few years. They’re a cross-sector recruiter, finding remote candidates in fields including R&D, financial, engineering, and design. Based out of Ahmedabad, India, Alliance have a 4.6/5 rating on Glassdoor with 74% saying they would recommend the agency to a  friend.

DistantJob is a remote technical recruitment specialist connecting companies with the best software developers and other IT staff around the globe. They don’t just sit back and wait for candidates to come to them, they go out and headhunt and promise to fill your vacancies 60% faster than the industry average. DistantJob has 4.9/5 stars on Glassdoor with reviews including ‘Good salary, the company has an awesome culture.

Only Remote Workers are specialist remote recruiters, who work solely in the field of remote customer services and data entry. They have an 8-step program to finding the right person, from you letting them know who you need through to their follow-up that you are 100% happy with the candidate they’ve placed. Not listed on Glassdoor, they do have a 5/5 rating on Facebook, though.

Professional Alternatives are generalist recruiters with a remote staffing arm to their business. Based in Houston, Texas, the company has a 100% quality guarantee and an established database of potential candidates. With 5 stars on Glassdoor, comments include, ‘Overall good company. Not like your typical temp agency, they strictly work with corporate companies.’

Workway is another Texas-based recruiter with a remote arm, although this time they’re in Irving. They focus primarily on financial roles including notaries, escrow, accounting, and collections but also recruit customer service staff. Their Glassdoor reviews include testimonials such as, ‘Staff is communicative, reliable, and approachable.’

Ready to Join Other Remote Working Companies?

As we know, not everyone is suited to remote work. Some people miss the interpersonal contact of being in an office with others. Some people struggle to manage their own time and complete their work on time. 

You need to ensure that you interview in a slightly different way when going the remote staffing route. A good remote staffing agency will be able to help you with that, filtering candidates for you on their capability for remote work alongside matching other skills to your needs, so you get your next great hire with the minimum hassle.

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