ZOUNAX

BACKGROUND

Please describe your company and position.

I am the COO of RM INNOVATION

Describe what your company does in a single sentence.

As the Home Furnishing industry’s leading software & e-commerce providers, we have developed a powerful and affordable suite of digital products and services tailored for independent retailers. For more than 20 years, we have gathered valuable business insights from the industry’s top retailers, reps, vendors, and manufacturers from around the world. We took this collective knowledge and hand-crafted our solutions to not only standardize best industry practices, but to think the way retailers do.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZOUNAX to accomplish?

• Increase online exposure
• Brand Awareness
• Increase sales

SOLUTION

How did you find ZOUNAX?

Online Search

Why did you select ZOUNAX over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ZOUNAX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zounax has been instrumental in helping us achieve our digital marketing goals. Their expertise and strategic approach have significantly contributed to our online success. They have provided us with a comprehensive scope of work, encompassing various key deliverables, tailored to our specific needs. 

With their assistance, we have witnessed a notable improvement in our website's visibility through effective search engine optimization (SEO) techniques. Additionally, their expertise in pay-per-click advertising (PPC) has resulted in targeted campaigns that have generated valuable traffic and a high return on investment (ROI).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic
• Higher Search Engine Rankings 
• Enhanced Conversion Rates
• Increased Return on Investment
• Improved Social Media Engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach is characterized by effective communication and responsiveness. They have been attentive to our needs and have promptly addressed any concerns or requests we've had during the project. Their team has been readily available to provide guidance, answer questions, and offer support whenever required.

What was your primary form of communication with ZOUNAX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What makes Zounax Digital Marketing Agency truly impressive and unique is their commitment to a customized approach. They take the time to thoroughly understand our specific business goals, target audience, and industry landscape. This deep understanding allows them to develop tailored strategies and solutions that are specifically designed to meet our unique needs. 

Their ability to customize their approach ensures that their digital marketing efforts are aligned with our objectives, maximizing the effectiveness and impact of their campaigns. This personalized attention sets Zounax apart, as it showcases their dedication to delivering results that are truly tailored to our business. Their willingness to go the extra mile in understanding our needs and providing customized solutions demonstrates their commitment to our success.

Are there any areas for improvement or something ZOUNAX could have done differently?

Although Zounax provides regular updates and communicates effectively, there could be an opportunity for them to enhance their reporting process by being more proactive. Providing detailed and comprehensive reports on campaign performance, key metrics, and insights can further enhance transparency and allow for better evaluation of the results achieved.