ZAPTA Technologies

BACKGROUND

Please describe your company and position.

I am the Technical Support Engineer of Couchbase

Describe what your company does in a single sentence.

We provide digital investment and portfolio management services for retail and institutional clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Digital Investment

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA developed machine learning models for portfolio risk scoring and integrated them into a live dashboard with predictive charts alerts and client specific recommendations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

14 What were the measurable outcomes from the project that demonstrate progress or success?
 Customer support response time dropped by 65% and customer satisfaction improved by 40% within two months. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAPTA maintained weekly sprints, clear timelines and delivered consistent progress updates. They were highly agile and responsive.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to create highly empathetic and context aware Chatbot that truly reflects our brand voice. 

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

More proactive documentation sharing during the initial phase could have helped.

BACKGROUND

Please describe your company and position.

I am the Dev Team Lead of Sovanza

Describe what your company does in a single sentence.

Sovanza specializes in delivering custom software development solutions with a focus on UI/UX design, web development, MVP development, and scalable, secure lifecycle applications tailored to client needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Our objective was to partner with ZAPTA to develop high-quality, secure, and scalable software solutions that meet unique business challenges and deliver exceptional user experiences, enabling long-term success in a rapidly evolving technological environment.

SOLUTION

How did you find ZAPTA Technologies?

• Online Search
• fiverr

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA developed a conversational AI Chatbot trained on our FAQs, order data and tone of voice. They handled everything from dialogue training to API integration with our CRM. The bot now handles 70% of our customer queries autonomously.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer support response time dropped by 65% and customer satisfaction improved by 40% within two months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAPTA maintained weekly sprints, clear timelines and delivered consistent progress updates. They were highly agile and responsive.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to create highly empathetic and context aware Chatbot that truly reflects our brand voice.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

More proactive documentation sharing during the initial phase could have helped.

BACKGROUND

Please describe your company and position.

I am the CEO of a software solutions company.

Describe what your company does in a single sentence.

We're a Germany-based software and services company specializing in the end-to-end digitalization of materials information. We combine deep materials expertise with innovative software solutions to deliver exceptional value to our clients. Our systems integrate seamlessly with existing architectures, offering smooth interfaces with PLM, CAE, and ERP - agile and focused on sustainable success

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Extend product documentation
• Extend coverage of integration tests

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

Good value for cost

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our system is a central knowledge hub that seamlessly integrates diverse data sources and software, simplifying operations and fostering collaboration throughout the organization. It brings together information from different sources (like materials testing and simulation etc.) into one big knowledge base. 

The scope of the project was: 
- documentation 
- definition of tests
- scripting of Selenium test

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Zapta delivered documentation and automated tests according to project outline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project communication was excellent as well as delivery on time

What was your primary form of communication with ZAPTA Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional communication

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of dot.it

Describe what your company does in a single sentence.

At do.it, we believe in simplifying the sales process so you can focus on what truly matters. Our platform allows you to manage your entire sales journey directly from your inbox, eliminating the chaos of switching between multiple platforms. By saving time and reducing errors, dot.it empowers you to streamline your workflow and achieve your sales goals more efficiently. Join us and experience a seamless, integrated approach to sales management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Website Design
• Website Development

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA developed a custom software solution for us, including user authentication, data handling, and third-party integrations. They provided thorough design, testing, and deployment support. The project was delivered on time and within budget. We received training and ongoing support, ensuring smooth operation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included:

1. Increased Efficiency: Our operational efficiency improved by 35% due to streamlined processes and automated tasks.
2. User Adoption: We saw a 50% increase in user engagement and adoption within the first three months of deployment.
3. Error Reduction: The software significantly reduced errors by 40%, enhancing overall accuracy and reliability.
4. Time Savings: We saved an average of 20 hours per week on manual tasks, allowing our team to focus on strategic activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAPTA's project management was excellent. They consistently delivered items on time and were highly responsive to our needs. Their communication was clear and proactive, addressing any concerns promptly. This ensured a smooth and efficient project workflow.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about ZAPTA was their ability to understand our complex requirements and translate them into a user-friendly software solution. Their attention to detail and commitment to delivering high-quality work stood out. Additionally, their proactive communication and willingness to go the extra mile made them a valuable partner.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

 While ZAPTA Technologies delivered an excellent software solution, there are a few areas for improvement. They could enhance their documentation process to include more detailed instructions for future reference. Additionally, providing more frequent progress updates during the development phase would have been beneficial. Improving the onboarding process for new users could also enhance the overall user experience.

BACKGROUND

Please describe your company and position.

I am the Director of ThrivelyCare

Describe what your company does in a single sentence.

Welcome to ThrivelyCare, where client care is paramount. With our comprehensive support system, including tailored marketing strategies, seamless insurance acceptance, peer support, and advanced technology solutions, we empower practitioners to focus on delivering exceptional care while we handle the rest. Our dedicated team ensures practitioners can expand their client base, navigate insurance complexities effortlessly, and benefit from a supportive community of peers. With cutting-edge technology at their fingertips, practitioners can streamline operations and enhance communication. Join us at Thrivecare and let us help you build a thriving practice, where client well-being is always the top priority

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Web Design
• Web Development
• Website Testing
• Website Hosting

SOLUTION

How did you find ZAPTA Technologies?

• Online Search
• Fiverr

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA's project collaboration was defined by their meticulous attention to detail and unwavering commitment to timely delivery, serving as the foundation for our partnership. Each key deliverable surpassed expectations, showcasing ZAPTA's remarkable technical expertise and creative problem-solving abilities. Their consistent delivery of high-quality results underscores their reliability and deep understanding of the subject matter. Outstanding job, ZAPTA!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaborative project with ZAPTA has delivered tangible and remarkable results. We've seen a significant enhancement in user engagement metrics and a notable increase in website traffic, underscoring ZAPTA's effectiveness. Their strategic methodology and technical prowess have directly contributed to the positive outcomes, demonstrating a profound impact on our objectives. Partnering with ZAPTA has not just met but surpassed our expectations in achieving measurable progress and success. We highly endorse their expertise for driving impactful outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAPTA's project management stands out for its exceptional performance. They consistently met and surpassed deadlines, demonstrating a remarkable dedication to timely delivery. What distinguishes them is their responsiveness to our requirements; ZAPTA exhibited agility in addressing concerns and adapting to changing needs. Our collaboration was characterized by seamless communication and proactive problem-solving, establishing them as a dependable partner. ZAPTA's expertise in project management guarantees not only success but also a hassle-free and collaborative journey.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

At the heart of ZAPTA's excellence is their exceptional blend of creativity and meticulousness. Their talent for translating intricate ideas into groundbreaking solutions is truly impressive. What stood out during our partnership was their steadfast dedication to achieving greatness. ZAPTA doesn't simply meet standards; they set new benchmarks. In a market flooded with choices, their distinctive combination of innovation and dependability positions them as a premier option. Opting for ZAPTA Technologies means selecting a collaborator that consistently surpasses expectations.

Their dedication to excellence in crafting bespoke website designs and development solidifies them as a top choice for those in search of dependable and premium services within this domain. We highly endorse them for custom website design and development due to their consistent delivery of excellent results.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

Although our partnership with ZAPTA Technologies was generally favorable, there are areas for improvement. Enhancing communication regarding specific project milestones would have fostered greater transparency. Furthermore, taking a proactive stance in tackling potential challenges could enhance the overall client experience. Notwithstanding these recommendations, ZAPTA's commitment and proficiency establish them as a reliable partner, and I am confident that implementing these minor adjustments could lead to an even smoother collaboration in subsequent endeavors.

BACKGROUND

Please describe your company and position.

I am the Owner of LA MAISON D'OR

Describe what your company does in a single sentence.

Empower your projects with our professional service provider platform, offering expertise in Wall/Ceiling Covering, Carpenter craftsmanship, Plastering Installation precision, Flooring solutions, Plumbing, Electricity, Heating/VMC/Clim systems, and meticulous Masonry/Exterior work.
Streamline project management through our user-centric interface designed for Users and skilled Craftsmen, ensuring a seamless and professional experience from conception to realization. Elevate your standards with our comprehensive service solutions for unparalleled excellence in construction and design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Web Design
• Web Development
• Website Testing
• Website Hosting

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA's meticulous attention to detail and unwavering commitment to timely delivery were the cornerstones of our project collaboration. Every key deliverable not only met but exceeded expectations, highlighting ZAPTA's exceptional technical prowess and innovative problem-solving. Their consistently high-quality outputs underscore their reliability and expertise. Impressive work, ZAPTA!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project collaboration with ZAPTA yielded tangible and impressive outcomes. From improved user engagement metrics to a noticeable uptick in website traffic, the measurable success of the project speaks volumes about ZAPTA's effectiveness.
Their strategic approach and technical finesse translated directly into positive results, showcasing a remarkable impact on our objectives. Working with ZAPTA has not only met but exceeded our expectations for measurable progress and success. Highly recommend their expertise for impactful outcomes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAPTA's project management is nothing short of exceptional. They not only met but consistently exceeded deadlines, showcasing an impressive commitment to timely delivery. What sets them apart is their responsiveness to our needs—ZAPTA demonstrated agility in addressing concerns and adapting to evolving requirements.
Seamless communication and proactive problem-solving defined our collaboration, making them a reliable partner. ZAPTA's project management prowess ensures not just success but a stress-free and collaborative experience..

What was your primary form of communication with ZAPTA Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ZAPTA's standout quality lies in their seamless fusion of creativity and precision. Their ability to transform complex concepts into innovative solutions is truly remarkable. Throughout our collaboration, what struck me the most was their unwavering commitment to excellence.
ZAPTA doesn't just meet expectations; they redefine them. In a landscape saturated with options, their unique blend of ingenuity and reliability makes them a top-tier choice. Choosing ZAPTA means choosing a partner that consistently delivers beyond the ordinary.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

While our collaboration with ZAPTA Technologies was overall positive, there is always room for growth. Clearer communication on certain project milestones could have enhanced transparency. Additionally, a more proactive approach to address potential challenges could further elevate the client experience. These suggestions aside, ZAPTA's dedication and expertise make them a strong partner, and I believe these minor adjustments could contribute to an even more seamless collaboration in the future.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Logistic Mango RM

Describe what your company does in a single sentence.

Has an app for truck drivers to be recruted

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Complete my application development

SOLUTION

How did you find ZAPTA Technologies?

• Online Search
• Referral

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TIRMINATOR is a responsive mobile-based application both for android and iOS that allows drivers to be hired by the transport companies. The system allows the transport companies to post jobs for the truck drivers. The system allows the transport companies to buy the monthly subscription and post the jobs for the drivers. 

The system will display the job requests and companies will shortlist or call for an interview to the drivers and hire them. The drivers will view the job post for free and apply for the jobs. The system will allow the drivers to complete their profiles, which include all this information about their current and previous employment experiences and their driver’s license so that the transport companies can check the profiles in the job requests and shortlist the drivers for the job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

These are the measurable outcomes of the project progress:

• Smooth and transparent communication
• Frequent demo of each sprint
• All the team was alligned with the project
• Meeting the deadlines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project Manager was amazing. Understood all my requests and solve all the problems. Project was delivered on time and is succesfully completed now

What was your primary form of communication with ZAPTA Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

This are the points that i found moust impressive about the company:

• Open and transparemt communication 
• Great project management 
• Amazing technical skills 
• Budget friendliness

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

Everything was perfectly amazing and met my expectations.

BACKGROUND

Please describe your company and position.

I am executive at CLICKMADE

Describe what your company does in a single sentence.

SEO Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Create a design for my website

SOLUTION

How did you find ZAPTA Technologies?

Fiverr

Why did you select ZAPTA Technologies over others?

• Pricing fits our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a fitting design for the homepage, services pages and Blog pages of my agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• I had a great design for my website which is very user friendly and appealing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good Communication throughout the whole process. They are a pleasure to work with.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting

What did you find most impressive or unique about this company?

Quick response and innovative design ideas.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

I always want the project manager to double-check my requirements before a designer is implementing them. Other than that, I am really happy with the results.

BACKGROUND

Please describe your company and your position there.

I am the CEO & Founder of the company. We are a communication platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZAPTA Technologies (Pvt) Limited?

We used the services for the UI and UX design.

SOLUTION

How did you select this vendor?

We searched online for a suitable partner and found what we were looking for. After a short phone call, both sides knew what to do and the project started.

Describe the project in detail and walk through the stages of the project.

1. pre-call where the most important requirements have been discussed.
2. the first draft, where the processes have been mapped and a first layout draft.
3. the change requests were implemented and after a further call, the corporate identity colours were chosen.
4. the final product was ready and was finished with a final call.

How many resources from the vendor's team worked with you, and what were their positions?

I was the only one who worked with the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our programming team is enthusiastic about the design and the first customer testimonials confirm this as well. We are positive that we can take a big step forward with this and thanks to the wonderful work.

How effective was the workflow between your team and theirs?

The workflow was perfect. Quick, simple and uncomplicated.

What did you find most impressive or unique about this company?

Their imagination paired with their ability to implement quickly stood out.

Are there any areas for improvement or something they could have done differently?

From my side, everything was perfect!