WeUno Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the head exterminator of a pest control company. We provide extermination services throughout southern Ontario and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WeUno?

We were trying to get our website and social media marketing more professionally streamlined.

SOLUTION

What was the scope of their involvement?

At first, WeUno asked us to give them some descriptions about who we are, our company mission, and the services we provide. They developed a website template based on that, and we worked with them to perfect it. We had the content mapped out, and they did the design, including images and layout. 
 
We also provided them access to our social media, which they took over. They used Facebook Ads and implemented SEO. Right now, they work with us to market different promotions and services, and they currently manage and update our social media.
 
What is the team composition?

I’ve spoken to about four people in total. I work directly with Faizan (Chief Strategy Officer) and Alyna (CEO & Founder), who is working on the website.
 
How did you come to work with WeUno?

We had contact with a company that had worked with WeUno. I really liked what they were doing with their website and social media. They referred me to WeUno, and after sitting down with them and looking at their website portfolio, we decided to go with them.
 
How much have you invested with them?

In about a year, we have spent about $8,000–$10,000. 
 
What is the status of this engagement?

We began talking in January 2020. We weren’t able to start right away due to personal problems, but once those cleared up, we started working with them in March 2020. Our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There was definitely an increase of traffic to our website and responses on our social media. We also get many calls from people saying they were referred to us by our website or Facebook page.
 
Every few weeks or every month, whenever we need it, my main point of contact runs me through updated stats on our website. That’s how we track everything.
 
How did WeUno perform from a project management standpoint?

We communicate through emails, phone calls, Zoom video calls, and WhatsApp.
 
What did you find most impressive about them?

I really enjoy how responsive they are. WeUno is quick to act on any issues or queries that we have. They’re very helpful — they’re willing to mold their ways to suit us rather than us suiting themselves. Being tradesmen, we’re not educated on building and working websites; WeUno drives us along and teaches us everything. Overall, they are very flexible when they’re working with us.
 
Are there any areas they could improve?

Somebody with a better understanding of technology might have complaints, but from what we’ve seen with WeUno, we don’t have any. 
 
Any advice for potential customers?

Make sure you follow up with them, so you know what’s going up with your website. In any project, follow-ups are major tasks that need to be done.

BACKGROUND

Please describe your company and your position there.

STRAPP.AI is an anonymous social network platform for University students - I serve as the founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeUno?

I hired WeUno to spearhead the development of STRAPP.AI after leaving a previous agency with which I did not have a good experience. I didn't have a good experience because of the inability to communicate directly with developers and project managers.

WeUno addressed this by having complete transparency in the development process and allowing me to communicate more directly with the team. In terms of logistics, I hired 1 front end and 1 back end developer to work on the app and get it published to the App Store. The app was written in React native and the backend was in MongoDB.

What were your goals for this project?

One of my primary goals was to have a very high quality app that looked identical to the UI mockups. The previous firm had lots of difficulty replicating the design correctly.

WeUno was able to deliver on this by allowing direct communication with the developers, thereby increasing the number of design iterations/changes per week that were possible. On a more high level, my goal was to launch a high quality MVP on the App Store by February 2020 that was good enough to conduct a proof of concept.

SOLUTION

How did you select WeUno?

I selected a firm based on several factors. Most importantly, I wanted a firm that would allow good communication between me and the developers. I wanted to be deeply involved in the process and WeUno exceeded on that promise. In fact, they even let me fly out to their office in Pakistan and work directly with the team in their office. They went above and beyond to make ensure there was always a strong line of communication with the project manager so my demanding needs were met.

Another reason I selected WeUno is because I wanted a firm that demonstrated strong design sense on previous projects. As the UI designer for the app myself, it was absolutely necessary that a firm would deliver on the fidelity of my designs, as this was an issue with the previous firm I contracted.

Developers at WeUno had excellent design understanding as WeUno takes on a holistic range of projects, many of which are purely design related. During the selection process, I spoke often with the founder of the firm, Alyna. She went out of her way to make sure WeUno would be the right fit for my projects requirements, and this greatly streamlined the selection process.

Describe the project in detail.

The overall scope of the project was to take an existing app and do a complete redesign, in addition to adding the feature of "public groups" (the previous app only had "private groups").

I sent WeUno the UI mockups at the start of the project, and they spent the next 2 months adding the aforementioned changes to the existing react native app. They started working on IOS, but later completed the android version. 2 months after the project started, they allowed for me to fly to their Pakistan office from America and be more intimately involved in the process. This was extremely helpful and fast-tracked the app development by a month.

Throughout the project, they sent me IOS builds using test flight and diawi to receive feedback and show progress. As of mid-february, the app has been live on the App Store and they are continuing to help with bug-fixes and optimizations.

What was the team composition?

The team consisted of 1 front end developer, 1 back-end developer, and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 3 weeks of launching, we have accumulated over 1000 downloads and 300 daily active users. This was significantly higher than that of our previous app. Through various interviews and customer research opportunities, the overall form and functionality of the app has been very well received by our users. In short, the app looks & works very well. We have also received over 50 5-star ratings on the App Store.

How effective was the workflow between your team and theirs?

I do not think the workflow could have been more efficient. By having direct communication with the developers, and being a coder myself, the process was very transparent. We had a great system for providing feedback on early builds, utilizing trello & slack to communicate effectively.

The 10 hour time zone between New York and Pakistan did not present a significant hurdle - they went out of their way to speak with me at odd hours. There was no language barriers either, as the developers on my project spoke strong English, and because I was partially fluent in the local language.

What did you find most impressive about this company?

What I find most impressive about WeUno is their commitment to tailoring their services to meet the specific needs of their clients. In my case, I wanted direct communication, pixel perfect design, and overall had extremely high standards for the app. WeUno went out of their way to adapt the project workflows and personal constraints to ensure these needs were met, and deliver the highest quality app possible.

In one instance, there was a server glitch at 3am in their local time during one of our launches. The developers did not hesitate to wake up during this time fix the issue right there on the spot. Overall, my experience was amazing.

During my trip to Pakistan, they welcomed me as if I was family, and I developed strong personal relationships with various people on the team. They went out of their way to teach me various things about the development process, as their goal was to help me succeed with my idea, rather than to execute just another project scope. I would absolutely recommend WeUno to anyone looking for a strong development agency and partner in building their idea.

Are there any areas for improvement?

If I could suggest one improvement, it would be to have more transparent project planning at the start of the project. There were some questions I wished I could have addressed earlier in the process that would have decreased our turnaround time.

BACKGROUND

Introduce your business and what you do there.

I’m an assistant professor and a department head at Indus Valley School of Art and Architecture.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WeUno?

We needed them to develop a website for our annual degree show, which we weren’t able to conduct physically on campus because of the pandemic.

SOLUTION

What was the scope of their involvement?

We had a special committee that worked with WeUno’s team on the development of the website. We communicated our needs and preferences to WeUno’s team — we needed the platform to be both mobile- and laptop-friendly, easy to navigate, simple, and direct to the point. The website featured 120 student projects from five departments in our school, each having 30 students. We needed WeUno to put everything in place to accommodate the variety of viewers: our students, their families, and art collectors.

The viewers needed to be redirected to different platforms in order to gain access to the different student projects, so WeUno collaborated with us to ensure that all those channels worked. They added more features to ensure that our UX was optimized — for instance, there were special markers that indicated where a project would redirect the user. 

What is the team composition?

We worked with Alyna (CEO) and two of their team members who were in charge of situating data into our website.

How did you come to work with WeUno?

WeUno approached us after seeing the hiring ad on our school’s social media pages. We shortlisted them along with other agencies — they ended up not only giving the best presentation but also possessing the price range and design sensibility that we were looking for.

How much have you invested with them?

We spent about $2,200.

What is the status of this engagement?

The project ran from November 2020–February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything went smoothly — we expected to receive complaints from viewers regarding glitches on the website, but got absolutely nothing. Our board of directors and partner collectors were pleased with how accessible the platform was to everyone. It also worked well on both desktop and mobile platforms — that was really our main metric.

How did WeUno perform from a project management standpoint?

We mainly communicated via email and WhatsApp. Alyna gave us a very thorough timeline after our initial meeting. We set up all the data we needed in different folders on Google Drive — everything was well-organized. WeUno had a standard way of processing information and that got rid of any confusion on our end. We were given enough time to review their work, so they were able to fix issues on time. Their team just knew how to sort everything out.

What did you find most impressive about them?

It was the fact that they were very organized. Having worked with companies that let us down before in terms of scheduling and organization, it was impressive to witness how WeUno got rid of our fear of delays or unmet expectations. They were on-point all the time.

Are there any areas they could improve?

We didn’t encounter any.

Do you have any advice for potential customers?

Just go for it. WeUno will create not only the product that you are looking for but also something that works with the philosophy of your organization. Other companies won’t do it, but their team will really find the time to understand your organization. They are always available and willing to meet your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at an executive search firm. My job entails marketing strategy, social media, PR, and communications, as well as event management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WeUno?

They’re looking after everything that has to do with communication design including our website and recent brand guideline and philosophy redevelopment.

SOLUTION

What was the scope of their involvement?

They’ve really developed the look and feel of the new brand because she has an amazing aesthetic sense. Things they’ve done include managing our old website, designing our new website, and establishing our color templates. They’ve also developed our communication design templates and collateral in the form of presentations and brochures. We’ve also used their copywriting team and had them design a new logo.

They also did social media campaigns (LinkedIn, Twitter, Instagram, and Facebook) and email announcements to help us transition to the new brand.

What is the team composition?

We directly engage with Alyna (CEO and Founder, WeUno). She’s our point of contact.

How did you come to work with WeUno?

Alyna was basically a full-time employee, and then she left and started her own agency.

What is the status of this engagement?

We’ve partnered with them since January 2020. We have a retainer with her, so it’s a collaborative relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really value her, and she’s a great asset to our team. She has an amazing aesthetic sense and produces high-quality work.

We sometimes require a very quick turnaround time because of our industry, and they can handle it. The partners have also highlighted that her documents are beautifully done, especially during our rebranding. A lot of the communication templates going out to clients alerting them of the rebrand were visually appealing and precise.

How did WeUno perform from a project management standpoint?

We have a daily update call where we prepare to-do lists and prioritize what needs to be done today or by the end of the week. We use Microsoft Planner, and their whole design schedule is in there. We’re always connected, and they’re always on top of it.

They’re very organized and willing to work after hours to delivering something, which helps because our headquarters are in New York and both Alyna and I are based in Pakistan.

What did you find most impressive about them?

I really enjoy working with them because if I give her clear instructions, her first draft is like the final draft. I don’t have to go back and forth through ten versions. I work with other designers as well, and they require a lot of work. Just give her a creative brief and she produces a 100% final version.

Are there any areas they could improve?

Honestly, nothing comes to mind. She’s set up a great team working under her and has the right infrastructure.

Do you have any advice for potential customers?

Be very clear with your instructions and expectations: both for the product and the deadline.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of a tourism company in Dubai. We specialize in desert and water tours.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WeUno?

We wanted a unique website catered to our clients.

SOLUTION

What was the scope of their involvement?

WeUno created a new website for us. Their team provided images of the design for my approval. Once I approved their designs, they started the development. They used the Laravel framework, so PHP was the language. After that, their team built another website for a different company of mine.

Now, they’re managing social media marketing for me. Their team uses a few channels: Facebook, Instagram, and LinkedIn.

What is the team composition?

Our primary contact’s Faizan (Chief Strategy Officer, WeUno).

How did you come to work with WeUno?

A colleague referred my business to WeUno, so their team approached me actually. They sent a proposal including a design for a new website that I liked.

How much have you invested with them?

So far, we’ve spent up to about $6,500 with WeUno.

What is the status of this engagement?

We started working with WeUno around August 2019 and they’re on a monthly retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thus far, I’ve had success with what they’ve built for me.

How did WeUno perform from a project management standpoint?

Communication’s excellent. We communicate via WhatsApp, which is efficient. Whenever I message WeUno, they give a professional reply. They deliver on time. Their team promises a date for delivery and provides a finished product on that date.

What did you find most impressive about them?

They create unique designs. I’ve worked with different companies in the past but WeUno’s designs stand out. Once you see their designs, you know that they’re a good company. Their team knows what it’s doing.

Are there any areas they could improve?

Everything was done perfectly so I don’t think that there’s anything to be improved.

Do you have any advice for potential customers?

If you have a website development project, ask for the design first. If you like the design, continue the project from there. Discuss the details upfront so that WeUno knows what’s needed exactly. For example, I gave only a few specifications early on. When development started, it was difficult to integrate new ideas because the product was already designed.

BACKGROUND

Please describe your company and position.

I am the CEO of WineFi

Describe what your company does in a single sentence.

We build portfolios of fine wine for investment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WeUno Technologies to accomplish?

• Advise on UX
• Build application
• Adapt to user testing

SOLUTION

How did you find WeUno Technologies?

Referral

Why did you select WeUno Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from WeUno Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Scope, design and build an application that allows users to track the value of a wine portfolio in real time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A great application and happy users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered every item on time and were super responsive to our requirements. Highly recommended.

What was your primary form of communication with WeUno Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of personalised service and quick response to questions. The work was delivered to an exceptional standard.

Are there any areas for improvement or something WeUno Technologies could have done differently?

No. They were perfect. We are using them again!

BACKGROUND

Please describe your company and your position there.

Sky Freight is a 100% Filipino-owned company, which started operations in 1966 and we have been providing fast and reliable customs brokerage, freight forwarding and logistics services. It is our commitment to build long-term business relationships with our clients and business partners by ensuring that we deliver the highest level of service possible. I am Head of IT at Sky Freight.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeUno, and what were your goals?

We have hired WeUno to develop a Business Development App for Sky Freight, the Business Development App consists of the Mobile App both for the IOS and Android, tracking and booking of pick up and deliveries of the cargoes, portal app for dispatchers and staff along with the Web based app. With the highly demand of the development of applications, we wanted to have our customers the ease of ordering , and booking pick up of cargoes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Its very difficult to choose the right developer, before choosing WeUno, we have received proposal from various developer, unfortunately they have not met the requirements that we are looking for. A friend of mine who was already a client of WeUno suggested to contact them and see what they can provide.

With the initial Zoom meeting, we were very impressed what they are capable , and the ease of communicating with them and the way the understand our main goal was the big factor of the decision, although is was a risk as we are outsourcing the developer. Within a week time , they have prepared a mock up of the application, and we were so impressed the promptness and detailed information of the mock up.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development App is in 5 Milestone: Milestone 1 Building the App Infrastructure and Mock up. Milestone 2 ERD and Database Encoding, Whiteboard SF System Flow development,System and Touch Points,Customer App Functionality Development, Dispatcher App Functionality Development, Aplha test Milestone 3 Development of the Beta Version, Application of the Payment Gateway Milestone 4 Finalized Admin Panel, Integration of API's Milestone 5 Deployment of APP both IOS and Adroid

How many resources from the vendor's team worked with you, and what were their positions?

there are at least 8 from the WeUno team who are working on the project, all of them are developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feb 2022 we started launching the android and web based app, under the beta version, we are still developing the app itself, there still minor things that need to be done within the company itself , so we are taking our time to fully finalized the app.

Describe their project management style, including communication tools and timeliness.

We were worried from the beginning that there might be problem within the communication between WeUno and my team, but it was so easy to communicate with them , we communicate by email , but usually more on Whatsapp messages Zoom, and Google Meet , and instructions are done without any delay.

What did you find most impressive or unique about this company?

I'm impressed with their excellent communication and ability to execute instructions. and their knowledge on creating the app, very professional.

Are there any areas for improvement or something they could have done differently?

no , they seem to be able to handle every task.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of Servaid - Pakistan's largest retail pharmacy chain. We have over 100 locations across 20 cities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeUno, and what were your goals?

Our firm did not have an ecommerce presence. We hired WeUno to develop our ecommerce strategy, user-experience, and execute it with through a website and a mobile app, which was interfaced with our ERP system.

We needed something that was mobile-friendly and allowed us to differentiate from competitors in terms of speed of delivery / transaction.

SOLUTION

How did you select WeUno and what were the deciding factors?

We were referred to WeUno by a trusted advisor and our main deciding factor was their user experience / journey capabilities capabilities. They were also came across as professional during the 'sales-process'

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WeUno built a customised solution for us.

How many people from the vendor's team worked with you, and what were their positions?

3-5 people worked in their project team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have the fastest growing traffic in the country with good conversion rates, showing acceptance from consumers.

Describe their project management style, including communication tools and timelines.

The team worked daily with our IT department - the leadership had a weekly touch-point which was always concise and to-the-point with actionable outcomes.

What did you find most impressive or unique about this company?

Their understanding and graphical representation of the user journey/experience is impressive.

Are there any areas for improvement or something they could have done differently?

More testing.