W3care Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

EXO Travel is a Destination Management Company organising travel in Asia. I work as the Director of Product and Commercial.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W3care Technologies Pvt. Ltd., and what were your goals?

We hired W3care to rebuild our website using expression engine.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online research and vetting their professionalism

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rebuild of exotravel.com and cron job syncs to ftp servers

How many people from the vendor's team worked with you, and what were their positions?

5 people, owner, project manager and developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team was incredibly knowledgeable and skilled in their field, and they were able to provide me with valuable insights and recommendations throughout the project. They were also very responsive to my questions and concerns, and they always keep me updated on the progress of the project.

Describe their project management style, including communication tools and timeliness.

Communication was good. skype and project management tools were used.

What did you find most impressive or unique about this company?

their commitment to delivering high-quality work

Are there any areas for improvement or something they could have done differently?

All good

BACKGROUND

Please describe your company and your position there.

Montreal COllege of Information Technology is a institute of higher learning catering to mid & entry level IT professionals seeking to advance their caree in the field of Information Technology. My role was to oversee the Marketing & Design activities to ensure the product visibility in the market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W3care Technologies Pvt. Ltd., and what were your goals?

We were looking for a reliable IT partner who can implement with great detail of our Technology implementation and also consult time to time. It was very difficult to meet people online around 9 years ago and then let them understand our requirement over call and other available tools that time. Somehow we found about this Team and interviewed their team over call and found them well versed of what we need and a positive attitude towards the work.

All of the requirements were not very clear at the beginning so we were also a bit reluctant to hire a new team. Though, they have impressed with their portfolio and by showing a willingness to help. We had lots of pendencies that time as we had lack of staffing in this area and looking to find a team who has varying skills and can do UI, web development, QA and content as well

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through google search and we have been very impressed with the interview call and found them good fit of what we were looking at. They had a small team that time but good fit for our requirement. 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was to build our official website which is rich in content to development and keep it up to date as per the latest requirement. Complete requirement was not a kind of very fix though, as mentioned earlier we were looking for a team who could help us with our evolving need. Technology we use in this project is ExpressionEngine.

How many people from the vendor's team worked with you, and what were their positions?

The point we appreciate is they are very flexible and ready to work when and how we need. They have a full stack team though, now we have in-house team of UI and UX so we take care of UI and they take care of rest of the things. They are very flexible and ready to work as we want. They are part of our extended Team. Minimum, 3 of their resources has been working on our project. Though many times 10 of their technical resources has been working on our project too. So, it’s kind of flexible Team structure with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a long term association with this team, this itself suggest that we are very happy with their support and deliveries. In general, they are flexible, approachable and always ready to do help

Describe their project management style, including communication tools and timeliness.

They use latest technologies for project collaboration. We are onboarded over a project management tool. Most of the official communications are through that tool and we also use Slack and Skype for communication. We live in different timezones though it’s been very easy to be with them on the project.

What did you find most impressive or unique about this company?

Their personal touch, being approachable and flexible to our needs are the reason for our long-term association.

Are there any areas for improvement or something they could have done differently?

There is always needs for improvement and they listen to customer’s feedback carefully. So, whenever we find something we share with them and they act accordingly so nothing as such to share here.

BACKGROUND

Please describe your company and your position there.

I am a business linguist and analyst. My prime responsibility is to work on legal texts to discover and curate legal concepts in court judgements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W3care Technologies Pvt. Ltd., and what were your goals?

We needed a company with multifarious skills spanning different technologies, and some off-the-shelf softwares, for ultimate integration into a custom web-based content delivery platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were initially logged on to this vendor for their expertise in Expression Engine.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our key platform was built on Expression Engine, which basically served as a content delivery platform, but then later it was enhanced to include subscription management system, copyright protected stand-alone digital publications.

How many people from the vendor's team worked with you, and what were their positions?

Around 7-9

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, we have been launch our site and project successfully

Describe their project management style, including communication tools and timeliness.

They have a good development team, which has cross-technology expertise. The delivery was sometimes slightly behind the schedule, but ultimately the product delivered was up to the mark.

What did you find most impressive or unique about this company?

Their capability to handle complex integration issues was impressive.

Are there any areas for improvement or something they could have done differently?

Yes, they could always better their quality testing.

BACKGROUND

Please describe your company and your position there.

we have worked seamlessly on demanding web application development. I am also a programmer and the W3care is a great team to cooperate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W3care Technologies Pvt. Ltd.?

Web and application development

What were your goals for this project?

innovative development with high compatibility with great SEO results.

SOLUTION

How did you select this vendor?

for their credibility, our communication and immediate response and for the professional in full aspects.

Describe the project and the services they provided in detail.

design to code, ssl , web applications

What was the team composition?

6-7 team communication via a perfect chat system, wonderful communication

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They're fully professional and reliable.

How was project management arranged and how effective was it?

everything was great.

What did you find most impressive about this company?

they have the organization and response that makes them ideal partners without being impersonal. fully understand the needs and provide solutions.

Are there any areas for improvement?

everything was great, no problems.

BACKGROUND

Please describe your company and your position there.

I am the principal at RawRainforest.com. We are leaders in personalized, small-group, educational nature photography tours in the upper Amazon basin.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W3care Technologies Pvt. Ltd.?

I hired them for website development. 

What were your goals for this project?

I needed them to restore our website. 

SOLUTION

How did you select this vendor?

I learned of them through a referral. 

Describe the project and the services they provided in detail.

I asked them to restore my website and help me learn more about SSL certificates. 

What was the team composition?

I worked with one person. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Because their work has recently been completed, metrics are not available. 

How was project management arranged and how effective was it?

My project manager was very effective. 

What did you find most impressive about this company?

My project manager was detail-oriented, fair, and loyal to his clients. 

Are there any areas for improvement?

No.