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Get a real-time quoteBilingual nearshore support teams for US companies
VoiceTeam runs bilingual customer support for US companies. Our main operation is in Santiago, Dominican Republic, with a second Dominican site in San Francisco de Macorís and a presence in the Philippines. Our Dominican teams work in English and Spanish, with Spanish as their first language. Coverage is set to your hours, with Spanish during US business hours.
We provide customer service, tech support, sales and retention, back office and operations, chat and email support, and data analytics and business intelligence. For carriers, MVNOs and ISPs we run customer care, technical support, device activations, billing inquiries and retention, and we have supported telecom brands since 2008. We also support clients in legal, technology, e-commerce, healthcare and financial services.
Teams often start with one specific gap and grow from there.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Year founded
Founded 2008
Service Lines
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Industries
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Clients
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